The contact owned a 2014 Hyundai Azera. The contact stated that she had parked the vehicle on a residential road and walked to her friend's residence. The contact stated that while in the residence, she heard abnormal exploding sounds. Additionally, the neighbors alerted her that the vehicle had caught on fire. The contact stated that she came out of the residence, and saw that the entire vehicle was on fire. The fire department assisted in extinguishing the fire. The fire department report was filed. The contact was unsure whether a police report was filed. There were no injuries sustained however the contact mentioned being mentally unwwell due to the incident. The contact mentioned that her grandchild fortunately was not with her at the time of the fire. The vehicle was towed to a tow lot, where it was totaled. The contact later became aware that the VIN was included in NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic), which she related to the failure. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 165,000.
NHTSA ODI 11551775