What 80 owners told NHTSA about the 2014 Hyundai Accent

The contact owned a 2014 Hyundai Accent. The contact stated that while driving at an undisclosed speed, the vehicle was rear-ended by another vehicle traveling at a high rate of speed. As a result, the contact's vehicle careened to the shoulder of the roadway and came to a complete stop after colliding with a barrier wall, completely compressing the rear of the vehicle. The air bags did deploy but failed to reach maximum inflation. No warning lights were illuminated. The vehicle was towed to a tow yard and deemed a total loss by the contact's insurance provider. A police report was filed, and injuries were reported. The contact was transported to an area hospital by a relative and was treated for nondescript injuries to her neck and back. The manufacturer was not notified of the failure. The failure mileage was unknown.

NHTSA ODI 11588568

The contact owned a 2014 Hyundai Accent. The contact stated while driving 45 mph, another vehicle intersected her lane, causing her to steer to the right and crashed into another vehicle. No air bags were deployed and the front driver-side seat belt failed to retract, causing her to hit her right knee with the dashboard and her chest on the steering wheel. The contact was unable to lift her legs or hip and was taken to the emergency room where by ambulance and sought medical attention. The contact stated the other driver sustained unknown injuries and also sought medical attention. A police report was filed. The vehicle was not drivable. The insurance company deemed the vehicle a total loss. The vehicle was towed to a towing lot first and then to the Copart lot. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was approximately 140,000.

NHTSA ODI 11519969

My son was in an accident he rear ended his friends car going about 30 mph. The car is totaled and the air bag never went off! He can’t remember if he hit his head or not he said he blacked out for a few mins. He sustained neck and back injuries and a concussion. He was wearing his seatbelt. None of the airbags went off

NHTSA ODI 11448012

AIRBAGS DIDN'T GO OFF IN A SERIOUS CRASH. HIT A DITCH GOING 40MPH AND ROLLED SEVERAL TIMES*DT*DT

NHTSA ODI 11404934

TL* THE CONTACT CALLED ON BEHALF OF THE OWNER OF A 2014 HYUNDAI ACCENT. WHILE DRIVING 68-70 MPH, THE VEHICLE WAS STRUCK ON THE REAR DRIVER'S SIDE WHEEL WELL BY ANOTHER VEHICLE. THE OWNER'S VEHICLE SPUN AROUND, CRASHED INTO A CONCRETE BARRIER, FLIPPED OVER THREE TIMES, AND LANDED ON ALL FOUR TIRES; HOWEVER, THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A CONCUSSION AND A COMPRESSED SPINE, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE OTHER DRIVER FLED THE SCENE. THE VEHICLE WAS TOWED TO A COLLISION CENTER AND DEEMED DESTROYED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED, BUT THE CONTACT WAS PLACED ON HOLD AND THEN THE LINE DISCONNECTED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.

NHTSA ODI 11265845

TAKATA RECALL WHILE DRIVING THE CAR I WOULD NOTICE THAT THE STREERING WHEEL WOULD SWAY TO THE RIGHT OR LEFT INSTEAD OF BEING FIRMLY IT SEEMED AS IF IT WAS NOT STABLE ENOUGH. I WENT TO THE DEALER ON SEVERAL OCCASIONS BUT, THEY COULDN'T FIND ANYTHING WRONG WITH IT. IN NOVEMBER 2016 THERE WAS A CRASH FROM A DUI INDIVIDUAL AND THE CAR WAS TOTALED. FOR THE LEVEL OF IMPACT; ALL THE AIRBAGS ON THE LEFT SIDE SHOULD HAVE DEPLOYED. BUT, THEY DIDN'T. I DID FILE A COMPLAIN WITH THE CAR MANUFACTURER BUT, THEY SAID SINCE THE INITIAL IMPACT WAS NOT VELOCITY TO DEPLOY THE AIRBAGS, THEY COULDN'T DO ANYTHING ABOUT IT.

NHTSA ODI 11090007

WHILE DRIVING MY CAR ONE MORNING I HIT A PATCH OF ICE GOING 35MPH IN A 40MPH ZONE. UPON HITTING THE ICE MY CAR SWERVED AND I OVERCORRECTED, CAUSING THE CAR TO JERK OFF OF THE ROAD AND FLIP ONTO ITS TOP, ALL WHILE TAKING OUT A TELEPHONE POLE IN THE PROCESS. THANKFULLY NO ONE WAS INJURED AND THERE WAS NO PROPERTY DAMAGE OTHER THAN THE CAR AND TELEPHONE POLE. HOWEVER, NOT A SINGLE AIRBAG IN THE 2014 HYUNDAI ACCENT DEPLOYED DURING THE ACCIDENT. EVERY SINGLE ONE WAS INTACT WHEN THE CAR CEASED MOTION. AGAIN, I TOOK OUT A TELEPHONE POLE, SO I EXPECT THAT MY AIRBAGS WOULD HAVE BEEN THERE TO BUFFER HAD I BEEN JERKED FORWARD OR SIDEWAYS. TO MY UNDERSTANDING AIRBAGS DEPLOY GENERALLY BETWEEN 16 AND 30 MPH SO I FIND IT ODD THAT THEY DID NOT.

NHTSA ODI 11074379

AIRBAGS DID NOT DEPLOY IN A CRASH INTO MEDIAN BARRIER ON A HIGHWAY. SPEED AT ABOUT 50 MPH, WITH A FRONT/SIDE IMPACT, AFTER SPINNING ON ICY ROADS.

NHTSA ODI 10940126

MY YOUNGER SISTER AND HER PASSENGER TURNED LEFT LEAVING THE HOSPITAL HEADED SOUTH BOUND ON NST TRAVELING THROUGH THE GREEN LIGHT A CAR COMING EAST BOUND CAME THROUGH THE RED LIGHT AND HIT MY CAR. BOTH CARS WENT SPINNING OUT AND THEN SHUT OFF. I WAS A CAR BEHIND THEM SO I JUMPED OUT OF MY OTHER CAR TO CHECK ON HER TO MAKE SURE THEY WERE OK. AFTER ASKING THAT I CALLED 911 MYSELF AND SOMEONE ELSE. WHEN THE FIRE DEPARTMENT AND AMBULANCE ARRIVED THEY CHECKED THEM OUT AND DETERMINED THAT MY SISTER NEEDED TO GO TO THE HOSPITAL BUT BEFORE THEY LEFT THEY ASK BECAUSE OF THE DAMAGE THEY ASK ABOUT THE AIRBAGS AND LOOKED TO SEE IF THEY DIDN'T DEPLOY AND THEY HADN'T. THEY LEFT AND THEN THE POLICE CAME THEY TOOK STATEMENTS FROM WITNESSES AND CHECKED FOR THE AIRBAGS ALSO AT THAT TIME THEY INFORMED ME THAT I NEED TO SPEAK WITH MY INSURANCE AND CALL HYUNDAI. I DID DOBBOTH OF THEM WHEN I SPOKE TO HYUNDAI THEY THEN GAVE US A REPRESENTATIVE NAME [XXX] HE THEN INFORMED ME THAT THEY NEEDED TO DO AN INSPECTION ON THE CAR. THE INSPECTORS NAME IS [XXX]. [XXX] THEN SPOKE WITH ME ABOUT THE WAY THINGS WORK AND THAT HE NEEDED TO TOW THE CAR TO A HYUNDAI LOT TO USE THEIR MACHINES AND COMPUTERS. HE DID THAT AND A WEEK LATER HE CALL TO TELL ME THAT THE REPORT HE SUBMITTED 4 DAYS PRIOR HAD BEEN CORRUPTED AT THE HYUNDAI OFFICE AND HE NEEDED TO DO ANOTHER INSPECTION BUT THIS ONE HE DIDN'T NEED TO TOW IT FOR THIS ONE. LONG STORY SHORT THEY CALLED THE CITY AND TOLD THEM THE CAR WAS ABANDONED AND HAD IT TOWED THE SAME DAY THEY INFORMED THAT THE AIRBAGS SENSOR ACTED ACCORDINGLY IT WASN'T HIT HEAD ON AND THAT THE CAR NEEDED TO BE HIT RIGHT BY THE LICENSE PLATE WHICH WAS KNOCKED OFF IN THE CRASH AND EVERYTHING WAS SMASHED IN. THEY ARE TRYING TO COVER UP THIS AIRBAG PROBLEM SO THEY DON'T HAVE TO RECALL THIS CAR LIKE THEY DID WITH THE SONATAS AND THEIR AIRBAGS. I NEED HELP. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI 10915158