What 78 owners told NHTSA about the 2014 Hyundai Accent 5

The contact owned a 2014 Hyundai Accent. The contact stated that while driving, the drive stick shift failed to change gears from first gear. The drive stick shift became abnormally stuck when depressing the brake pedal and attempting to shift gears. The contact merged to the shoulder of the road with the assistance of the emergency brakes and noticed smoke. The contact was able to safely exit the vehicle when it caught on fire under the front passenger side. The police and fire departments arrived on the scene however the vehicle was consumed by the fire. The vehicle was towed to a salvage lot and deemed a total loss. No injuries were sustained. The VIN was included in NHTSA Campaign Number: 23V651000 (SERVICE BRAKES, HYDRAULIC) and the contact believed it was related to her failure. A dealer was not contacted. The manufacturer was notified of the failure. The failure mileage was unknown.

NHTSA ODI 11617236

The contact owns a 2014 Hyundai Accent. The contact stated that the ABS warning light was illuminated. The vehicle was taken to the dealer, where the recall repair of NHTSA Campaign Number: 23V651000(Services Brakes, Hydraulic) was performed; however, the failure persisted. The contact stated while driving at approximately 35 MPH, the ABS warning light was illuminated and the vehicle made an abnormally loud sound. The contact then noticed that there was smoke outside the vehicle. The contact stated that while pulling to the side of the road, another driver informed the contact that there was a fire underneath the front end of the vehicle. The other driver extinguished the fire with a big water container. There was no injury sustained. A police report was not filed. The vehicle was awaiting to be towed. The dealer was not contacted. The manufacturer was not made aware of the failure. The failure mileage was unknown.

NHTSA ODI 11615082

I was entering highway on entrance ramp there was a loud pop and I could see plumes of smoke coming from under the car, so I turned the ignition off on the car and pulled over to the shoulder, the brakes failed so I had to let it coast to a stop. Then I waited until I could safely exit the vehicle and did so quickly. I had the vehicle towed to a local shop, and they told me I should report it. There was no warning that it was about to happen and yes its available for inspection still sitting at the shop I had it towed to. They also said I should have it towed to the manufacturer service center but this is my first time dealing with anything like this so Im unsure what to do. I did do a cursory inspection under the hood with a mechanic from the shop and there was a burnt wire and a bunch of what looked like oil down at the bottom of the engine, but the oil was still full so I dont think it was oil.

NHTSA ODI 11612925

The contact's parents owned a 2014 Hyundai Accent. The contact stated that while her sister was driving at an undisclosed speed, her sister's daughter detected an abnormal odor coming from the vehicle. Another driver then alerted the contact's sister that the vehicle had caught fire. The contact's sister noticed flames coming from under the hood, and smoke filled the vehicle's cabin. No warning light was illuminated. The contact's sister exited the highway and pulled over to the side of the road. A bystander helped the contact's sister and daughter exit the vehicle. The vehicle was then engulfed in flames and exploded. The police and firefighters arrived on the scene, and the firefighters extinguished the fire. Police and fire department reports were filed. The contact's sister and daughter were not injured, but they did receive medical attention on the scene. The vehicle was towed to a tow yard, where it was deemed totaled by the insurance company. Upon investigation, the contact discovered that the VIN was included in NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic); however, the contact stated that her parents had not received the recall notification. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.

NHTSA ODI 11597977

The contact owned a 2014 Hyundai Accent. The contact stated that while driving at an undisclosed speed, the vehicle was rear-ended by another vehicle traveling at a high rate of speed. As a result, the contact's vehicle careened to the shoulder of the roadway and came to a complete stop after colliding with a barrier wall, completely compressing the rear of the vehicle. The air bags did deploy but failed to reach maximum inflation. No warning lights were illuminated. The vehicle was towed to a tow yard and deemed a total loss by the contact's insurance provider. A police report was filed, and injuries were reported. The contact was transported to an area hospital by a relative and was treated for nondescript injuries to her neck and back. The manufacturer was not notified of the failure. The failure mileage was unknown.

NHTSA ODI 11588568

The contact owned a 2014 Hyundai Accent. The contact received notification of the NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic), however, the part to do the recall repair was not yet available. The contact stated that while driving at approximately 70 MPH, other drivers motioned for the contact to pull over, however, the brakes became inoperable. The emergency brake was used to stop the vehicle and the front tires popped. The contact stated that the vehicle caught on fire and observed fire coming from the hood. The Fire department was called and extinguished the fire. There was no fire department report filed. The police department declined to file a report, however, there was an incident report filed. No injuries were sustained. The vehicle was towed to the contact's residence. The vehicle was later towed to a junkyard where it was diagnosed as a total loss. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and a case was opened. The failure mileage was unknown. VIN tool confirms parts not available.

NHTSA ODI 11587830

The contact's son owned a 2014 Hyundai Accent. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic). The contact stated that while his son was driving approximately 45 MPH, the ABS warning light illuminated. The vehicle was taken to the residence and parked. The contact stated that approximately 45 minutes later, a neighbor notified him that the vehicle was on fire. The contact stated that he observed fire emanating from the front engine compartment. The fire department extinguished the fire. The vehicle was not diagnosed or repaired. The contact mentioned that the vehicle was completely burned and remained destroyed on the driveway. There were no injuries. A police report was taken. The manufacturer was not notified of the failure. The failure mileage was approximately 115,002.

NHTSA ODI 11556246

The contact owns a 2014 Hyundai Accent. The contact stated that while driving at 25 MPH, the steering wheel had become stiff. The contact attempted to make a turn and the vehicle continued straight and crashed into a ditch. The contact mentioned that she lost control of the vehicle during the incident. The air bags did not deploy. No warning light was illuminated. A police report was not filled. The vehicle was towed to a lot. The driver was injured in the back and neck. The contact received a pain shot for her pains, prescribed ibuprofen, and received a x-ray. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and advised the contact to reach out to the NHTSA Hotline for assistance. The failure mileage was unknown.

NHTSA ODI 11555153

The contact owned a 2014 Hyundai Accent. The contact stated while driving 45 mph, another vehicle intersected her lane, causing her to steer to the right and crashed into another vehicle. No air bags were deployed and the front driver-side seat belt failed to retract, causing her to hit her right knee with the dashboard and her chest on the steering wheel. The contact was unable to lift her legs or hip and was taken to the emergency room where by ambulance and sought medical attention. The contact stated the other driver sustained unknown injuries and also sought medical attention. A police report was filed. The vehicle was not drivable. The insurance company deemed the vehicle a total loss. The vehicle was towed to a towing lot first and then to the Copart lot. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was approximately 140,000.

NHTSA ODI 11519969

Las luz de ABS comenzó a verse encendida en el Dashboard en ocasiones la de ABS junto a la de Emergencia. Lleve el auto a inspeccionar en el diagnostico resultó que el problema posiblemente podría estar en el HECU. Me indican que lo llevara en esos días porque al ser algo complejo tomaria tiempo asi verificar con exactitud que era lo que estaba haciendo que me encendieran las luces para entonces ser remplazado. Antes de poder llegar el dia para poder verificarlo salgo a hacer una diligencia y al regresar a mi casa se encienden las luces nuevamente seguido por un ruido al presionar el pedal de frenos. Me estaciono frente a mi casa al rato salgo a buscar el papel del diagnostico que me habían dado que lo había dejado guardado en la víscera del carro y me percato que se escuchaba algo encendido aún ya con el carro apagado. Procedo a abrir la cajuela y me percato que esa pieza de HECU seguía encendida y sonando. Se procede a quitarle los poros de la batería para que apagara, cuando hace una chispa eléctrica seguido por fuego. Poniendo la vida de mi hija, de mi mamá y mía en peligro. Actúe rápidamente ya que vivo en un apartamento busqué el extintor de fuegos que me proveen y procedo a apagarlo. Luego de apagado el fuego encontramos una tapa que entiendo que es de el modulo de ABS (envie foto de la misma). La experiencia fue horrible pues esto me pudo haber pasado en la calle y pudo ser un incidente desgraciado ocacionando perdida de vidas y perdida total de mi auto. El percance ocurrió bien tarde en la noche que pude haberme acostado a dormir y levantarme cuando escuchara el carro explotar, gracias a Dios regresé al auto a buscar el papel y no paso a mayores.

NHTSA ODI 11460990

My son was in an accident he rear ended his friends car going about 30 mph. The car is totaled and the air bag never went off! He can’t remember if he hit his head or not he said he blacked out for a few mins. He sustained neck and back injuries and a concussion. He was wearing his seatbelt. None of the airbags went off

NHTSA ODI 11448012

AIRBAGS DIDN'T GO OFF IN A SERIOUS CRASH. HIT A DITCH GOING 40MPH AND ROLLED SEVERAL TIMES*DT*DT

NHTSA ODI 11404934

I HAD A PROBLEM WITH MY 2014 HYUNDAI ACCENT. WAS ON NOV 29 2020. WE HAD RAN SOME ERRANDS AND HAD A BIRTHDAY DINNER WITH MY MOTHER WHO LIVES A HR AWAY. WE PULLED INTO OUR DRIVEWAY AND TOOK MY ITEMS INTO THE HOUSE.AS I WAS GOING IN I HEARD A LOT OF A CAR HONKING. I LOOKED OUT MY WINDOW AND MY CAR WAS IN FLAMES. 911 WAS CALLED. OUR NEIGHBOR HAS A SECURITY CAMERA WE WATCHED THE VIDEO. IT SHOWED AS WE PULLED INTO THE DRIVEWAY. AS WE WERE GETTING OUT OF THE CAR IT STARTED GLOWING UNDERNEATH THE FRONT ON THE CAR. THEN IT JUST BURST INTO FLAMES. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI 11387593

TL* THE CONTACT CALLED ON BEHALF OF THE OWNER OF A 2014 HYUNDAI ACCENT. WHILE DRIVING 68-70 MPH, THE VEHICLE WAS STRUCK ON THE REAR DRIVER'S SIDE WHEEL WELL BY ANOTHER VEHICLE. THE OWNER'S VEHICLE SPUN AROUND, CRASHED INTO A CONCRETE BARRIER, FLIPPED OVER THREE TIMES, AND LANDED ON ALL FOUR TIRES; HOWEVER, THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A CONCUSSION AND A COMPRESSED SPINE, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE OTHER DRIVER FLED THE SCENE. THE VEHICLE WAS TOWED TO A COLLISION CENTER AND DEEMED DESTROYED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED, BUT THE CONTACT WAS PLACED ON HOLD AND THEN THE LINE DISCONNECTED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.

NHTSA ODI 11265845

ON 12OCT2018 WHILE DRIVING ON A HIGHWAY, I NOTICED A CHEMICAL SMELL COMING FROM MY CAR. WITHIN SECONDS, ALL OF THE DASH LIGHTS CAME ON. WHEN I ATTEMPTED TO BRAKE TO PULL OVER TO THE SIDE OF THE ROAD, I REALIZED THAT I HAD NO BRAKES AND THAT FLAMES WERE COMING FROM THE FRONT DRIVER'S SIDE OF THE VEHICLE. UPON IMMEDIATELY EXITING THE VEHICLE, I NOTICED FLAMES UNDER THE VEHICLE AND COMING OUT OF THE BACK OF THE VEHICLE. MY CAR BECAME TOTALLY ENGULFED AND IS A TOTAL LOSS. FIREFIGHTERS WERE UNABLE TO DETERMINE THE CAUSE OF THE FIRE.

NHTSA ODI 11142527

TAKATA RECALL WHILE DRIVING THE CAR I WOULD NOTICE THAT THE STREERING WHEEL WOULD SWAY TO THE RIGHT OR LEFT INSTEAD OF BEING FIRMLY IT SEEMED AS IF IT WAS NOT STABLE ENOUGH. I WENT TO THE DEALER ON SEVERAL OCCASIONS BUT, THEY COULDN'T FIND ANYTHING WRONG WITH IT. IN NOVEMBER 2016 THERE WAS A CRASH FROM A DUI INDIVIDUAL AND THE CAR WAS TOTALED. FOR THE LEVEL OF IMPACT; ALL THE AIRBAGS ON THE LEFT SIDE SHOULD HAVE DEPLOYED. BUT, THEY DIDN'T. I DID FILE A COMPLAIN WITH THE CAR MANUFACTURER BUT, THEY SAID SINCE THE INITIAL IMPACT WAS NOT VELOCITY TO DEPLOY THE AIRBAGS, THEY COULDN'T DO ANYTHING ABOUT IT.

NHTSA ODI 11090007

WHILE DRIVING MY CAR ONE MORNING I HIT A PATCH OF ICE GOING 35MPH IN A 40MPH ZONE. UPON HITTING THE ICE MY CAR SWERVED AND I OVERCORRECTED, CAUSING THE CAR TO JERK OFF OF THE ROAD AND FLIP ONTO ITS TOP, ALL WHILE TAKING OUT A TELEPHONE POLE IN THE PROCESS. THANKFULLY NO ONE WAS INJURED AND THERE WAS NO PROPERTY DAMAGE OTHER THAN THE CAR AND TELEPHONE POLE. HOWEVER, NOT A SINGLE AIRBAG IN THE 2014 HYUNDAI ACCENT DEPLOYED DURING THE ACCIDENT. EVERY SINGLE ONE WAS INTACT WHEN THE CAR CEASED MOTION. AGAIN, I TOOK OUT A TELEPHONE POLE, SO I EXPECT THAT MY AIRBAGS WOULD HAVE BEEN THERE TO BUFFER HAD I BEEN JERKED FORWARD OR SIDEWAYS. TO MY UNDERSTANDING AIRBAGS DEPLOY GENERALLY BETWEEN 16 AND 30 MPH SO I FIND IT ODD THAT THEY DID NOT.

NHTSA ODI 11074379

TL* THE CONTACT OWNS A 2014 HYUNDAI ACCENT EQUIPPED WITH GT RADIAL TIRES, TIRE LINE CHAMPIRO UHP 1 (N/A), AND TIRE SIZE 195/50/R16 (N/A). THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE VEHICLE BEGAN TO SLOW DOWN. THE CONTACT THEN HEARD A LOUD NOISE AND THE CONTACT LOST CONTROL OF THE VEHICLE AND SWERVED AS THE REAR PASSENGER TIRE EXPERIENCED A BLOWOUT. AS A RESULT, THE CONTACT CRASHED INTO THE REAR PASSENGER SIDE OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUFFERED BACK AND NECK PAIN AND MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE TIRE WAS TAKEN BACK TO THE PLACE OF PURCHASE WHERE IT WAS DIAGNOSED THAT THE TIRE DID NOT HAVE WIRE AND WAS PURE RUBBER, WHICH CAUSED THE TIRE TO FAIL AND SUFFER A BLOWOUT. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE TIRE WAS A REPLACEMENT TIRE. THE TIRES WERE REPLACED. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 50,000 AND THE APPROXIMATE TIRE FAILURE MILEAGE WAS 25. THE DOT NUMBER WAS NOT AVAILABLE. NP

NHTSA ODI 11001469

WHILE DRIVING ON INTERSTATE IN PHOENIX AT NOON ON A DRY AND CLEAR DAY, TRAFFIC STOPPED ABRUPTLY. I REAR-ENDED A FULL SIZED PICKUP TRUCK. THE FRONT END WENT MOSTLY UNDER THE TRUCK, SHATTERED THE UPPER HALF OF THE BUMPER AND HEADLIGHTS, FOLDED THE HOOD IN HALF. THE WINDSHIELD WAS ALSO BROKEN. MY HEAD HIT THE STEERING WHEEL AND NO AIRBAGS WERE DEPLOYED. THE POLICE REPORT ESTIMATED SPEED AT IMPACT TO BE 25 MPH BUT THERE WAS NOT AN EXTENSIVE INVESTIGATION.

NHTSA ODI 10985888

AIRBAGS DID NOT DEPLOY IN A CRASH INTO MEDIAN BARRIER ON A HIGHWAY. SPEED AT ABOUT 50 MPH, WITH A FRONT/SIDE IMPACT, AFTER SPINNING ON ICY ROADS.

NHTSA ODI 10940126

MY YOUNGER SISTER AND HER PASSENGER TURNED LEFT LEAVING THE HOSPITAL HEADED SOUTH BOUND ON NST TRAVELING THROUGH THE GREEN LIGHT A CAR COMING EAST BOUND CAME THROUGH THE RED LIGHT AND HIT MY CAR. BOTH CARS WENT SPINNING OUT AND THEN SHUT OFF. I WAS A CAR BEHIND THEM SO I JUMPED OUT OF MY OTHER CAR TO CHECK ON HER TO MAKE SURE THEY WERE OK. AFTER ASKING THAT I CALLED 911 MYSELF AND SOMEONE ELSE. WHEN THE FIRE DEPARTMENT AND AMBULANCE ARRIVED THEY CHECKED THEM OUT AND DETERMINED THAT MY SISTER NEEDED TO GO TO THE HOSPITAL BUT BEFORE THEY LEFT THEY ASK BECAUSE OF THE DAMAGE THEY ASK ABOUT THE AIRBAGS AND LOOKED TO SEE IF THEY DIDN'T DEPLOY AND THEY HADN'T. THEY LEFT AND THEN THE POLICE CAME THEY TOOK STATEMENTS FROM WITNESSES AND CHECKED FOR THE AIRBAGS ALSO AT THAT TIME THEY INFORMED ME THAT I NEED TO SPEAK WITH MY INSURANCE AND CALL HYUNDAI. I DID DOBBOTH OF THEM WHEN I SPOKE TO HYUNDAI THEY THEN GAVE US A REPRESENTATIVE NAME [XXX] HE THEN INFORMED ME THAT THEY NEEDED TO DO AN INSPECTION ON THE CAR. THE INSPECTORS NAME IS [XXX]. [XXX] THEN SPOKE WITH ME ABOUT THE WAY THINGS WORK AND THAT HE NEEDED TO TOW THE CAR TO A HYUNDAI LOT TO USE THEIR MACHINES AND COMPUTERS. HE DID THAT AND A WEEK LATER HE CALL TO TELL ME THAT THE REPORT HE SUBMITTED 4 DAYS PRIOR HAD BEEN CORRUPTED AT THE HYUNDAI OFFICE AND HE NEEDED TO DO ANOTHER INSPECTION BUT THIS ONE HE DIDN'T NEED TO TOW IT FOR THIS ONE. LONG STORY SHORT THEY CALLED THE CITY AND TOLD THEM THE CAR WAS ABANDONED AND HAD IT TOWED THE SAME DAY THEY INFORMED THAT THE AIRBAGS SENSOR ACTED ACCORDINGLY IT WASN'T HIT HEAD ON AND THAT THE CAR NEEDED TO BE HIT RIGHT BY THE LICENSE PLATE WHICH WAS KNOCKED OFF IN THE CRASH AND EVERYTHING WAS SMASHED IN. THEY ARE TRYING TO COVER UP THIS AIRBAG PROBLEM SO THEY DON'T HAVE TO RECALL THIS CAR LIKE THEY DID WITH THE SONATAS AND THEIR AIRBAGS. I NEED HELP. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI 10915158