What 466 owners told NHTSA about the 2014 GMC Acadia Limited

I WAS DRIVING ON I-10 FOR AROUND AN HOUR WHEN MY STEERING WHEEL MADE A SLIGHT TURN TO THE RIGHT AND COMPLETELY LOCKED UP. THE ROAD WAS WET SO I DIDN'T WANT TO SLAM ON MY BRAKES. I WAS TRYING AS HARD AS I COULD TO TRY AND TURN THE STEERING WHEEL BUT COULDN'T. I TAPPED THE BRAKES 2 TIMES AND THEN HAD TO SLAM THE BRAKES AS HARD AS I COULD OR I WOULD HAVE HIT OTHER VEHICLES. MY CAR STARTED SPINNING AND THEN CRASHED HEAD INTO THE GUARDRAIL. I HIT THE GUARD RAIL SO HARD IT RIPPED UP THE CONCRETE AND BOUNCED MY VEHICLE BACK INTO THE INTERSTATE. ANOTHER VEHICLE PULLED OVER AND WAS TRYING TO HELP ME GET MY CAR OFF THE INTERSTATE BUT NEITHER OF US COULD GET THE STEERING WHEEL TO TURN. IT WAS STILL LOCKED UP TURNED TO THE RIGHT. MY HUSBAND WAS A FEW VEHICLES BACK AND HE PULLED OVER AND WAS ALSO TRYING TO TURN THE STEERING WHEEL TO GET MY VEHICLE OFF THE INTERSTATE. AFTER YANKING ON THE STEERING WHEEL AND TIRES AS HARD AS HE COULD, IT FINALLY MADE A BIG POP AND THEN THE STEERING WHEEL AND TIRES WERE FREE SO WE COULD TURN THE WHEEL TO GET MY CAR ON SIDE THE ROAD.

NHTSA ODI 10888801

I PARKED THE VEHICLE AND LEFT IT RUNNING WITH MY MOTHER IN THE CAR WITH HER SEAT BELT ON. AS SHE WAS SITTING THERE THE VEHICLE ROLLED FORWARD ON ITS OWN AND HIT A FORD F150 PARKED ACROSS FROM MY VEHICLE CAUSING DAMAGE TO MY VEHICLE AS WELL AS THE TRUCK. I FILED A CLAIM WITH GMC AND THEY HAD SOMEONE COME TO MY HOME AND RUN TEST ON MY VEHICLE AND WAS TOLD THEY COULD FIND NOTHING. AFTER THEY FINISHED THE TEST NY LOCKING MECHANISM IS NOT WORKING PROPERLY. *TR

NHTSA ODI 10640602