What 466 owners told NHTSA about the 2014 GMC Acadia Limited

SO WHEN I HAVE ONLY HAD THIS VEHICLE FOR TWO MONTHS NOW AND THIS MORNING WHEN I LEFT FOR WORK THE "SERVICE AIRBAG" LIGHT AND WARNING DISPLAY CAME IN Y. I HAVE ATTEMPTED EVERYTHING TO HAVE IT GO OFF THAT WAS RECOMMENDED BY OTHER ACADIA OWNERS. NOTHING HAD WORKED ...I HAVE READ SEVERAL COMPLAINTS ABOUT THE EXACT SAME THING AND FEEL THAT BECAUSE TO BE ADDRESSED BY GM. I DO NOT THINK THAT I ADD A SINGLE MOTHER AND GRANDMOTHER SHOULD BE OUT 590 TO 600 DOLLARS FOR SOMETHING THAT IS OBVIOUSLY A MALFUNCTION THAT GM CANNOT GET RIGHT. PERIOD IS IN THE PRIOR VEHICLES. *TR

NHTSA ODI 11329258

AFTER START UP (WHILE DRIVING OR WITH VEHICLE AT REST) SERVICE AIRBAG NOTIFICATION POPS UP AND REMAINS ON DASH CENTER NOTIFICATION AREA ALONG WITH AIRBAG SYSTEM LIGHT ON DASH. DEALER WANTS OVER $1,000 TO REPAIR SOMETHING THAT SHOULD BE COVERED UNDER RECALL OR WARRANTY SPECIAL COVERAGE. THIS TYPE OF VERY COMMON OCCURRENCE SHOULDN'T BE LIMITED BY A 3 YEAR/36,000 MILE WARRANTY. OWNERS MANUAL STATES THAT AIR BAG MAY NOT DEPLOY. GM CUSTOMER SERVICE NUMBER CLAIMS THAT THE SYSTEM FAULT WILL NOT PREVENT AIR BAG DEPLOYMENT, BUT I WOULDN'T TRUST THAT GIRL ON THE PHONE TO BE ABLE TO CHANGE HER OWN WIPER BLADES, LET ALONE EXPLAIN THE FUNCTIONALITY OF THE AIRBAG SYSTEM. GMC NEEDS TO ISSUE A RECALL FOR THIS PROBLEM THAT PEOPLE ARE HAVING AT ALARMING RATES WITH THEIR 2014 GMC ACADIAS. THIS IS NOT LIMITED ONLY TO THE 2013 AND OLDER GMC ACADIAS. *TR

NHTSA ODI 11329054

FIRST, 2 DAYS AFTER WE PURCHASED THE CAR, THE ENGINE LIGHT CAME ON. THEN THE FRONT CAMERA NEEDED SERVICE AND THE SIDE WARNINGS STOPPED. THEN THE SEAT HEATERS QUIT. THE FOBS BOTH QUIT WORKING, WOULD. IT PROPERLY UNLOCK THE DOORS. WE GOT AN AIRBAG NEEDS SERVICE WARNING. A CHECK GAGES WARNING. A SERVICE TIRE MONITORING SYSTEM WARNING. FINALLY, THE ENGINE LOCKS UP AND WON'T START, TURN OVER, OR ANYTHING. SEVERAL HOURS LATER, THE CAR STARTS. THEN IT GOES THROUGH THE WHOLE CYCLE AGAIN OVER THE NEXT FEW WEEKS TIL IT DOESN'T START AGAIN AND LEAVES US STRANDED. AGAIN. THE FIRST TIME, THE MCDANIEL GMC SERVICE DEPARTMENT CHANGED OUT THE BATTERY AND BELIEVED THAT WOULD FIX IT. WE PAID $190 FOR THAT. IT DIDN'T WORK. IT WENT THROUGH THE SAME CYCLE AGAIN WITHIN A MONTH. NOW THEY EXPECT US TO PAY TO HAVE HE MODULE FIXED, EVEN THOUGH THEY KNEW THERE WAS A RECALL FOR IT WHEN HEY SOLD IT TO US.

NHTSA ODI 11318063

WHILE DRIVING, BOTH A SERVICE AIR BAG MESSAGE AND THE AIRBAG READINESS LIGHT ARE PERIODICALLY DISPLAYED ON THE INSTRUMENT PANEL AND DO NOT REAPPEAR WHEN THE ENGINE IS TURNED OFF AND BACK ON. AFTER A FULL DIAGNOSTICS CHECK COMPLETED AT THE DEALERSHIP, THE TECHNICIAN INDICATED THAT THE WARNING MESSAGES ARE DUE TO FAULTY CONNECTIONS IN THE WIRING HARNESS THAT NEED TO BE RE-SOLDERED TO ENSURE A PROPER CONNECTION.

NHTSA ODI 11311440

WHILE DRIVING ON THE HIGHWAY GOING 65 MPH, ENGINE LIGHT CAME ON, THEN REDUCED ENGINE POWER ALERT. THE CAR WENT DOWN TO 8 MPH AND HARD TO STEER. I WAS BARELY ABLE TO PULL OFF ON THE SIDE WITHOUT GETTING HIT. TURNED OFF THE CAR (45 MINS) AS I WAS WAITING FOR MY SPOUSE AND WHEN I TURNED IT BACK ON, IT STARTED WITHOUT AN ISSUE. THE ENGINE LIGHT HAS COME ON A FEW TIMES AND THEN IT TURNS OFF ON ITS OWN. THE CAR HAS SHUT DOWN A FEW TIMES WHEN DRIVING SLOWLY - TURNING FROM A STOP OR IN DRIVE-THRU. TOOK IT TO THE AUTO REPAIR SHOP AND MECHANIC WAS UNABLE TO REPLICATE ISSUE AND FIND ANYTHING WRONG WITH IT. I ALSO GET THE AIRBAG SENSOR LIGHT TURN ON AND OFF RANDOMLY.

NHTSA ODI 11308590

SERVICE AIR BAG LIGHT HAS BEEN GOING ON AND OFF FOR A COUPLE WEEKS. AS OF 4 DAYS AGO IT HAS BEEN ON AND STAYED ON. I'VE BEEN TOLD THAT IT HAS SOMETHING TO DO WITH THE SENSOR IN THE SEAT AND FROM RESEARCH IT LOOKS LIKE THIS IS A VERY COMMON PROBLEM IN THIS VEHICLE

NHTSA ODI 11280318

STARTED THE CAR ON A RAINY DAY AND THE AIRBAG LIGHT CAME ON AND A MESSAGE DISPLAYED "SERVICE AIR BAG". I TURNED THE CAR OFF AND STARTED THE CAR AGAIN AND THE MESSAGE AND AIRBAG LIGHT STAYED ON. I HAVE SEARCHED SEVERAL FORMS WHERE SEVERAL CONSUMERS ARE HAVING THIS SAME ISSUE.

NHTSA ODI 11269583

MY "SERVICE AIR BAG" LIGHT AND WARNING CAME ON AND WE TOOK IT TO A MECHANIC WHO STATED IT IS THE WIRING UNDER MY DRIVERS SEAT CAUSING THE WARNING LIGHT. THE LIGHT FIRST CAME ON A FEW DAYS AGO WHEN I TURNED MY CAR ON AND WE HAVE SINCE DISCOVERED THE LIGHT WILL GO ON AND OFF IF I MOVE MY DRIVERS SEAT FORWARD AND BACK, BUT THIS IS A TEMPORARY FIX AS THE WARNING LIGHT STAYS ON IN THE SEAT POSITION I NEED TO KEEP IT IN FOR DRIVING. THIS IS THE SAME ISSUE AS THE RECALLED 2008-2013 GMC ACADIA. MINE IS A 2014 AND NOT A PART OF THE OFFICIAL RECALL, BUT CLEARLY THIS IS THE SAME ISSUE AND NEEDS TO BE RECALLED AND REPAIRED AT THE EXPENSE OF GM.

NHTSA ODI 11266699

SERVICE AIG BAG LIGHT HAS ILLUMINATED. FROM THE RESEARCH I HAVE DONE, WHEN THIS OCCURS, IT DISABLES THE AIRBAGS FROM FUNCTIONING WHEN THE VEHICLE IS IN AN IMPACT COLLISION. IT APPEARS THAT THERE WAS A RECALL ON GMC ACADIAS FOR THIS ISSUE THROUGH THE 2013 MODEL. THIS IS AN ON-GOING ISSUE WITH THE ACADIA THAT RESULTS IN A POTENTIALLY LIFE THREATENING SAFETY FEATURE NOT WORKING.

NHTSA ODI 11265546

THERE ARE HUNDREDS IF NOT THOUSANDS OF 2014 ACADIA OWNERS HAVING A SERVICE AIR BAG LIGHT COME ON AND WONT GO OFF. THERE WAS A RECALL FOR ALL ACADIA'S OF 2013 AND EARLIER THAT HAD A RECALL TO FIX THIS DANGEROUS ISSUE. 2014 NEEDS TO BE INCLUDED IN THIS RECALL. THIS IS A SAFETY HAZARD AND POSSIBLE DEATH UPON IMPACT ISSUE IF AIRBAG DOESNT GO OFF DUE TO GMC'S NEGLIGENCE IN DEALING WITH THE SAME ISSUE PREVIOUS MODELS HAD. GMC COULD FACE LAWSUITS IF SOMEONE IS KILLED DUE TO THIS ISSUE ON THIS YEAR ACADIA. ITS APPROX $500 TO FIX AND IS A CONSISTENT PROBLEM ACROSS MANY OWNED ACADIAS. MY CAR HAS NEVER BEEN IN AN ACCIDENT OR HAD THE AIRBAG DEPLOYED. THIS NEEDS TO BE DEALT WITH IMMEDIATELY.

NHTSA ODI 11253413

THERE ARE HUNDREDS IF NOT THOUSANDS OF 2014 ACADIA OWNERS HAVING A SERVICE AIR BAG LIGHT COME ON AND WONT GO OFF. THERE WAS A RECALL FOR ALL ACADIA'S OF 2013 AND EARLIER THAT HAD A RECALL TO FIX THIS DANGEROUS ISSUE. 2014 NEEDS TO BE INCLUDED IN THIS RECALL. THIS IS A SAFETY HAZARD AND POSSIBLE DEATH UPON IMPACT ISSUE IF AIRBAG DOESNT GO OFF DUE TO GMC'S NEGLIGENCE IN DEALING WITH THE SAME ISSUE PREVIOUS MODELS HAD. GMC COULD FACE LAWSUITS IF SOMEONE IS KILLED DUE TO THIS ISSUE ON THIS YEAR ACADIA. ITS APPROX $500 TO FIX AND IS A CONSISTENT PROBLEM ACROSS MANY OWNED ACADIAS. MY CAR HAS NEVER BEEN IN AN ACCIDENT OR HAD THE AIRBAG DEPLOYED. THIS NEEDS TO BE DEALT WITH IMMEDIATELY.

NHTSA ODI 11245261

ON SATURDAY EVENING AUGUST 3, 2019 MY WIFE, WHO WAS DRIVING OUR 2014 GMC ACADIA, REPORTED TO ME THAT A RED AIR BAG WARNING LIGHT AND THE MESSAGE "SERVICE AIR BAG" CAME ON AND REMAINED ON WHILE DRIVING. ON SUNDAY AUGUST 4, THE WARNING LIGHT AND MESSAGE WENT OFF DURING THE DAY WHEN I WAS DRIVING THE VEHICLE, BUT LATER CAME ON WHEN MY WIFE DROVE THE VEHICLE DURING THE EVENING. ON MONDAY AUGUST 5 WHILE I WAS DRIVING THE ACADIA, BOTH THE WARNING LIGHT AND MESSAGE "SERVICE AIR BAG" CAME ON AND STAYED ON WHILE DRIVING. ON MONDAY AUGUST 5 I DROVE THE ACADIA TO A GM DEALERSHIP AS SOON AS IT OPENED. THE DEALERSHIP SAID THERE WERE TWO DIAGNOSIS CODES FOR TWO SEPARATE FAILURES RELATING TO THE AIR BAGS. THE FIRST WAS CODE B0022 (WHICH THE DEALERSHIP SAID WAS RELATED TO A WIRING FAILURE). THE DEALERSHIP ADVISED THIS FAILURE CODE OF B0022 WAS COVERED UNDER WARRANTY PURSUANT TO GM SPECIAL COVERAGE ADJUSTMENT NUMBER 15804. THE DEALERSHIP SAID THAT THE SECOND DIAGNOSIS CODE WAS B0058 (WHICH THE DEALERSHIP SAID WAS A FAILED SENSOR). THE DEALERSHIP SAID THAT BOTH OF THESE PROBLEMS NEEDED TO BE FIXED IN ORDER FOR THE AIRBAGS TO WORK. THE DEALERSHIP SAID, HOWEVER, THAT REPLACEMENT OF THE SENSOR WAS NOT COVERED UNDER ADJUSTMENT 15804. THE DEALERSHIP DID OFFER A DISCOUNTED CHARGE FOR REPLACEMENT OF THE FAILED SENSOR AND AS OF THIS WRITING THE VEHICLE REMAINS AT THE DEALERSHIP TO MAKE ALL REPAIRS NECESSARY FOR THE AIR BAGS TO WORK. I HAVE ADVISED THE DEALERSHIP OF MY INTENTION TO REPORT THE SENSOR FAILURE ISSUE TO NTSB SO THAT NTSB AND GM ARE AWARE OF IT. I HAVE ALSO REPORTED THE ABOVE TO GM CUSTOMER ASSISTANCE AND AM AWAITING A RETURN CALL FROM A "SENIOR ADVISOR". I HAVE ALSO REQUESTED THAT GM COVER ALL COSTS RELATING TO THE SENSOR FAILURE AS WELL AS THE WIRING FAILURE AS I HAVE BEEN INFORMED BY THE DEALERSHIP THAT BOTH RELATE TO THE FAILURE OF THE AIR BAG SYSTEM.

NHTSA ODI 11241809

AIR BAG WARNING LIGHT IN THE DISPLAY INTERMITTENTLY COMES ON AND REMAINS ON FOR SEVERAL DAYS TO SEVERAL WEEKS THEN CLEARS FOR A PERIOD OF TIME THEN REPEATS. HAVE NOT BEEN ABLE TO REPLICATE THE ISSUE WHEN PRESENTING FOR DIAGNOSTIC REPAIRS.

NHTSA ODI 11233014

TL* THE CONTACT OWNS A 2014 GMC ACADIA. UPON STARTING THE VEHICLE, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO BERLIN CITY NISSAN OF PORTLAND (227 MAINE MALL RD SOUTH, PORTLAND, ME 04106, 207-390-8982) WHERE THE CONTACT WAS INFORMED THAT THEY WERE NOT EQUIPPED TO REPAIR THE AIR BAGS. THE CONTACT TOOK THE VEHICLE TO ANOTHER DEALER (BILL DODGE GMC BUICK, 2 SAUNDERS WAY, WESTBROOK, ME 04092, (207) 420-8987) WHERE IT WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 84,090.

NHTSA ODI 11230418

TL* THE CONTACT OWNS A 2014 GMC ACADIA. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V614000 (ELECTRICAL SYSTEM) BY SERRA BUICK GMC CADILLAC (12300 30 MILE RD, WASHINGTON, MI 48095, (586) 331-2540). AFTER THE CONTACT RETRIEVED THE VEHICLE, THE AIR BAG WARNING INDICATOR ILLUMINATED. SERRA BUICK GMC CADILLAC (12300 30 MILE RD, WASHINGTON, MI 48095, (586) 331-2540) DIAGNOSED THAT THE AIR BAG SENSOR NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 97,725.

NHTSA ODI 11228929

"SERVICE AIR BAG" LIGHT CAME ON. DEALER MADE WIRING REPAIR TO A SIR MODULE AND REPLACED A SIR SYSTEM SENSOR FOR APPROXIMATELY $530. IMMEDIATELY AFTER PICKING THE VEHICLE UP FROM THE DEALER THE "SERVICE AIR BAG" CAME ON AGAIN. THE DEALER WAS ABLE TO FIND A "BULLETIN" FROM GMC ADVISING TECHNICIANS TO CORRECT PROBLEM BY SOLDERING SOME ELECTRICAL CONNECTIONS. THIS APPEARS TO HAVE SOLVED THE PROBLEM. THIS SEEMS TO BE A SUBSTANTIAL DESIGN FLAW AND SERIOUS SAFETY ISSUE FOR A MISSION CRITICAL SYSTEM WHERE RELIABILITY IS PARAMOUNT. THIS PART DOES NOT ROTATE, IT IS NOT SUBJECT TO ANY UNKNOWN WEAR AND TEAR, THERE ARE NO PREVENTATIVE MAINTENANCE ACTIONS PROVIDED BY THE MANUFACTURER. IT ALSO APPEARS THAT GMC HAS NOT ADEQUATELY ADVISED THEIR DEALERS AND TECHNICIANS THAT THIS DEFICIENCY EXISTS AND WHAT THE PROPER CORRECTIVE ACTIONS IS WITHOUT EXORBITANT COSTS TO THE CONSUMER.

NHTSA ODI 11228488

THE SERVICE AIR BAG SOON LIGHT IS ON AND THE CAR ONLY HAS 74,000 MILES AND HAS NEVER BEEN IN A WRECK. THIS IS THE SAME ISSUE THAT THERE WAS A RECALL FOR EARLIER MODEL YEAR ACADIAS UP TO 2013 AND IT IS WIDELY REPORTED THAT THE 2014S HAVE THE SAME ISSUE; THAT THE CONNECTOR HAS TO BE RESOLDERED FOR THE AIRBAGS TO DEPLOY. THIS IS A KNOWN SAFETY ISSUE TO GMC AND THEY ARE CHARGING APPROXIMATELY $400 TO FIX A KNOWN SAFETY ISSUE. NOW I'M GOING TO HAVE TO PAY $400 TO GET THIS FIXED BECAUSE IT IS NOT AN INCLUDED RECALL ON THE 2014S AND I DON'T WANT MY WIFE DRIVING A CAR WITHOUT AIRBAGS.

NHTSA ODI 11219241

I'M GETTING SERVICE AIR BAGS ON MY 2014 GMC ACADIA. THERE WAS A RECALL ON AIRBAGS PREVIOUSLY FOR THIS VEHICLE FROM 2009-2013 BUT NOT THIS MODEL. I'VE READ ENOUGH COMPLAINTS ON THE AIRBAGS FAILING AND THIS IS A SAFETY CONCERN THAT NEEDS TO BE ADDRESSED. THIS CAR HAS NOT BEEN IN ANY ACCIDENTS OR FLOOD DAMAGE. THERE SHOULD BE NO REASON WHY I SHOULD BE GETTING SERVICE AIR BAG MESSAGE

NHTSA ODI 11208340

THE AIRBAG SERVICE WARNING CAME ON WHILE DRIVING ON HIGHWAY. PLEASE ASSIST ASAP, WE DRIVE OUR CHILDREN IN THIS VEHICLE.

NHTSA ODI 11205547

I HAVE APPROXIMATELY 67000 MILE ON MY CAR AND TODAY THE SERVICE AIR BAG LIGHT CAME ON OFF AND ON I WILL PUT FUEL AND AND THE GAUGE STILL READS EMPTY OR HALF TANK TAKES RESTARTING CAR MANY TIMES BEFORE READS ACCURATELY ALSO PASSENGER SEAT BELT ALARM WILL GO OFF WHEN NO ONE IS IN THE PASSENGER SEAT

NHTSA ODI 11204021

SERVICE AIR BAG WARNING INDICATOR ON THE DASH. I'VE HAD MY CAR RIGHT AT A YEAR WHEN THE WARNING CAME UP ON THE DASH. UPON RESEARCHING I'VE NOTICED SEVERAL PEOPLE ARE HAVING THE SAME ISSUES AS CLOSE AS TWO DAYS AGO.. MY CAR HAS A LITTLE OVER 77,000 MILES ON IT.

NHTSA ODI 11192109

I PURCHASED THIS VEHICLE USED IN APRIL 2017, BUT A FEW MONTHS AFTER I PURCHASED THE VEHICLE I STARTED HAVING A LIGHT ON IN THE DASH SAYING "SERVICE AIR BAG". I'VE TRIED IGNORING IT & HOPING THAT THERE WOULD EVENTUALLY BE A RECALL BECAUSE THE VEHICLE NO LONGER HAD A WARRANTY, BUT WE ARE ABOUT TO TAKE IT IN TO GET IT SERVICED. AFTER SEARCHING THE INTERNET I AM FINDING THAT MANY OTHER PEOPLE WITH ACADIAS HAVE HAD THIS SAME ISSUE & HAVE HAD TO TAKE THEIR VEHICLE & PAY TO GET IT SERVICED. I'VE ALSO READ WHERE THERE WERE SOME ACCIDENTS WHERE THE AIRBAGS DID NOT DEPLOY. I HAVE RESEARCHED ONLY TO FIND OUT THAT MANY GMC MODELS WERE RECALLED FOR THE SAME ISSUE, BUT IT WAS FOR YEAR MODELS PREVIOUS TO MINE (INCLUDING BUT NOT LIMITED TO THE YEAR BEFORE MINE). I HAVE A FRIEND WHO HAS THE CHEVROLET TRAVERSE (WHICH IS THE EXACT SAME VEHICLE AS MINE, JUST WITH THE CHEVROLET NAME) & SHE HAD THE EXACT SAME PROBLEM THAT I'M HAVING. IS THIS NOT A SAFETY ISSUE? PLEASE RESEARCH THIS. IT IS NOT COINCIDENCE THAT SO MANY PEOPLE HAVE HAD THIS PROBLEM! THIS LIGHT COMES ON AT ALL TIMES AS SOON AS YOU TURN ON THE CAR. I HAVE READ WHERE SOME HAVE HAD FAULTY WIRING UNDER THE SEAT THAT HAD TO BE RE-SOLDERED.

NHTSA ODI 11191514

THERE IS A WATER LEAK EVERY TIME IT RAINS. ONCE I COULD NOT SHUT OFF MY CAR HAD TO TAKE IT TO THE DEALERSHIP. SAID THE DRAIN LINE FOR SUNROOF HAD DEBRI AND WATER WAS SITTING ON FUSE BOX. WATER LEAKS IN FLOOR BOARD. YESTERDAY, THERE IS NO SOUND IN VEHICLE AT ALL (NO RADIO NO BLINKING NOISE WHEN BLINKER IS TURNED ON.)

NHTSA ODI 11172764

SERVICE AIR BAG SOON COMES UP 30 OR MORE TIMES A DAY AND STRUTS ARE MAKING NOISE

NHTSA ODI 11165453

THE PASSENGER SIDE SEATBELT WARNING CHIMED TO INDICATE A PASSENGER WAS NOT WEARING A SEATBELT AND THE PASSENGER AIRBAG ON/OFF LIGHT TOGGLED BACK AND FORTH WHEN NO PASSENGER WAS IN THE CAR IN THE SEAT. THIS RESOLVED SPONTANEOUSLY BY THE NEXT DAY, NOW THE SERVICE AIRBAG SOON NOTICE AND WARNING LIGHT IS LIT UP ON THE DASHBOARD. THE CAR HAS NOT BEEN IN ANY ACCIDENT THAT WOULD CAUSE THE AIRBAG TO DEPLOY OR ACTIVATE. I SEE THAT A PREVIOUS RECALL WAS ANNOUNCED IN 2014 FOR THE 2009-2013 MODELS OF GMC ACADIA, BUT MY SPECIFIC ACADIA IS A 2014 MODEL. THERE ARE NO ACTIVE RECALLS LISTED FOR MY VEHICLE, HOWEVER AN AIRBAG MALFUNCTION IS A SERIOUS CONCERN FOR GMC ACADIA OWNERS. THIS ISSUE JUST STARTED AND I HAVE NOT VISITED A DEALER YET.

NHTSA ODI 11155546