What 356 owners told NHTSA about the 2014 Ford Mustang

PURCHASED CAR NEW IN 2014 AND NOTICED VIBRATION IN TRANSMISSION UPON DECELERATION. I WAS INFORMED BY THE DEALER THAT THIS WAS A KNOWN ISSUE BUT IT WAS NOT GOING TO CAUSE AND LONG TERM ISSUES, AFTER THE WARRANTY HAD EXPIRED I STARTED EXPERIENCING SHIFTING ISSUES INTERMITENTLY, I HAVE CONTACTED THE DEALER ON SEVERAL OCCASIONS AS THIS HAS PROGESSIVLEY GOTTEN WORSE TO CHECK FOR KNOWN ISSUES OR IF THEY WERE GOING TO DO ANYTHING ABOUT IT. NOW WITH 85000 MILES THE CAR IS VIRTUALLY UNDRIVEABLE AND WONT SHIFT INTO SECOND GEAR AND STILL HAS THE VIBRATION. FORD CUSTOMER SERVICE SAYS THERE IS NOTHING THEY CAN DO AND STILL SAYS THEY DO NOT KNOW OF ANY ISSUES WITH THIS TRANSMISSION EVEN THOUGH THERE HAS BEEN A CLASS ACTION SUIT STARTED.

NHTSA ODI 11414317

THE CAR WOULD LOOSE POWER AND NOT SHIFT PROPERLY. AFTER A YEAR OF TRYING TO DIAGNOSE THE TROUBLE IT WAS THE OUTPUT SPEED SENSOR. FINALLY GOT A TROUBLE CODE. FORD RECALLED THE 2011 & 2012 MUSTANGS BUT NOT MINE. THE OUTPUT SPEED SENSOR IS THE EXACT SAME PART NUMBER FOR THE RECALLED YEARS AND MINE.

NHTSA ODI 11408241

WAS HIT ON PASSENGER SIDE AND SLAMMED IN TO BARRIER WALL ON THE DRIVER SIDE AND ONLY THE SIDE AIRBAG ON THE PASSENGER SIDE DEPLOYED. HAD RECALL ON AIRBAG FIXED BUT DID NOT WORK

NHTSA ODI 11390035

ALUMINUM HOOD CORROSION CAUSING PAINT TO BUBBLE AND CRACK

NHTSA ODI 11377262

2014 FORD MUSTANG. CONSUMER WITES IN REGARDS TO STOCK DRIVE SHAFT FAILURE. *LD THE CONSUMER STATED THE STOCK DRIVE SHAFT CAN BREAK INTO PIECES AT SPEEDS OVER 110 MPH. THE CONSUMER STATED THIS POTENTIAL FAILURE SHOULD CAUSE FOR A RECALL. *JS

NHTSA ODI 11364970

THE WATER PUMP FAILED ON THE 3.7 V6 AND THERE WAS A TSB16-0074 THAT HAS A CHECK VALVE IN IT TO PREVENT THE FAILURE OF THE WATER PUMPS. PROBLEM WAS NOTICED WHEN CAR HAD ALREADY PULLED OUT OF THE GARAGE. . THERE WAS A PUDDLE OF WATER UNDER THE FRONT CENTER OF THE CAR. MY WIFE DROVE TO THE SALON. I WENT THERE TO CHECK AND ADD ONE GALLON OF ANTIFREEZE TO THE RADIATOR OVERFLOW.

NHTSA ODI 11361458

ELECTRONIC POWER ASSIST STEERING FAILED UNEXPECTEDLY AT APPROX. 45,000 MILES. LOST POWER STEERING CREATING A DANGEROUS SITUATION. MANUAL STEERING WAS LIMITED.

NHTSA ODI 11350103

TL* THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT STATED WHILE DRIVING, THE MESSAGE STATING CHECK FUEL INLET FILTER REMAINED ILLUMINATED AND THE VEHICLE FAILED TO PROPERLY ACCELERATE. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE LOCAL DEALER VICK BAILEY FORD LOCATED AT 501 E DANIEL MORGAN AVE, SPARTANBURG, SC 29302 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 31,000.

NHTSA ODI 11343009

TL* THE CONTACT OWNED A 2014 FORD MUSTANG. THE CONTACT STATED UPON APPROACHING A LIGHT 30 MPH, ANOTHER VEHICLE HAD PULLED OUT IN FRONT OF HER THAT SHE WAS BEHIND. THE VEHICLE IN FRONT OF HER HAD MADE AN ABRUPT STOP WHICH CAUSED HER TO HIT THE VEHICLE IN FRONT OF HER. THE AIR BAGS DID NOT DEPLOY. A POLICE WAS REPORT WAS FILED. THE CONTACT DID SUSTAIN HEAD, NECK, BACK, LEFT RIGHT SHOULDER AND BRUISES INJURIES OR SEEK MEDICAL ATTENTION. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO THE INSURANCE COMPANY STORAGE YARD. THE VEHICLE HAD NOT BEEN DIAGNOSED AS OF YET. THE LOCAL DEALER NOR MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 103,000.

NHTSA ODI 11340654

THE RADIO MADE A LOUD BOOM. SPOOKED ME OUT AND ALMOST CAUSED ME TO WREAK. THE RADIO CONTINUES TO DO LOUD BOOMS AND DOES NOT MAKE ANY NOISE. I HAVE RESEARCHED IF THIS WAS A COMMON PROBLEM AND YES THERE ARE MANY WITH THE SAME ISSUE. THE RADIO WILL ONLY FLASH TIME AND WILL NOT PLAY SOUND. I USE THE RADIO FOR THE HANDLESS LAW PASSED LAST YEAR. I ALSO USE IT TO TELL ME WHERE TO GO. I WAS DRIVING WHEN THIS HAPPENED.

NHTSA ODI 11337622

TL* THE CONTACT OWNS A 2014 MUSTANG. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE TRANSMISSION CEASED IN 2ND GEAR AND FAILED TO SHIFT TO A LOWER OR HIGHER GEAR. THE CONTACT PULLED OVER AND CALLED TO HAVE THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 11,577.

NHTSA ODI 11330656

EVERY SINCE I BOUGHT THIS 2014 MUSTANG GT WITH THE GETRAG M-82 6 SPEED MANUAL TRANSMISSION IT HAS HAD NOTHING BUT SHIFTING PROBLEMS THIRD GEAR LOCK OUT, NOTCHE SHIFTING SINCE I'VE BOUGHT IT IS FORD EVER GOING TO RECALL AND FIX THESE TRANSMISSION PROBLEMS? THIS IS MY DAILY DRIVER AND IT DOES IT EVERY DAY WHEN I'M DRIVING. *TR

NHTSA ODI 11328566

MY 2014 FORD MUSTANG WITH 6 SPEED MANUAL TRANSMISSION SHAKES, SOMETIMES VIOLENTLY, WHEN DOWNSHIFTING FROM 4TH TO 3RD GEAR. IT ALSO SHAKES WHEN THE GAS PEDAL IS LET UP WHEN IN SECOND GEAR. I HAVE HAD IT IN FOR REPAIR SEVERAL TIMES, AND I HAVE BEEN TOLD THAT IT IS A KNOWN TRANSMISSION PROBLEM THAT IS NOT COVERED BY WARRANTY. THIS IS NOT MY FIRST MANUAL TRANSMISSION VEHICLE, AND I HAVE NEVER HAD A CAR SHAKE WHILE DRIVING. PURCHASED THE CAR IN 2015 AND THE PROBLEM HAS BEEN FROM DAY ONE. *TR

NHTSA ODI 11327982

TL* THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE DRIVER'S SIDE BRAKES ACTIVATED INDEPENDENTLY AND THE VEHICLE SWERVED TO THE LEFT. THE CONTACT STATED THAT THE TRACTION CONTROL SENSOR LIGHT WAS ILLUMINATED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 91,000.

NHTSA ODI 11315584

I HAVE A CONFIRMED ISSUE WITH MY SON'S PASSENGER SIDE AIRBAG. THE LOCAL DEALER WOODY ANDERSON FORD WAS NOT ABLE TO SCHEDULE REPAIRS UNTIL MARCH 17TH AND WOULD NOT OFFER A LOANER EVEN FOR THE DAY OF THE REPAIR. AS A RESULT MY SON WILL HAVE TO DRIVE AN UNSAFE VEHICLE FOR 2 1/2 MONTHS UNTIL THE REPAIRS CAN BE MADE.

NHTSA ODI 11292139

I WAS DRIVING STRAIGHT ON DRY PAVEMENT AT APPROXIMATELY 40 MILES PER HOUR (THE SPEED LIMIT) WHEN THE CAR SUDDENLY STARTED VIOLENTLY SHAKING FROM LEFT TO RIGHT. IMAGINE AN EXCITED DOG WAGGING ITS TAIL AND BODY. THAT WAS MY CAR. A YELLOW LIGHT WAS FLASHING ON AND OFF, BUT I COULD NOT DETERMINE WHAT IT WAS UNDER THE CIRCUMSTANCES. THE CAR WAS MAKING A GRINDING NOISE. I IMMEDIATELY STARTED SLOWING THE CAR DOWN. THE BRAKES WERE GRINDING WHEN I DEPRESSED THEM. I PULLED INTO A PARKING LOT TO SEE IF I COULD SEE SOMETHING WRONG. I LEFT THE CAR RUNNING. THERE WAS NOTHING VISIBLE. I GOT BACK INTO THE CAR AND DROVE ABOUT A BLOCK AND THE SAME THING HAPPENED AGAIN SO I PULLED OFF AGAIN, GOT OUT AND LOOKED AGAIN AND SAW NOTHING. I CANNOT REMEMBER IF I SHUT THE CAR OFF OR NOT. I WAS ONLY ABOUT 4 MILES FROM HOME, SO I DECIDED TO AT LEAST TRY TO GET CLOSER TO HOME BEFORE I CALLED SOMEONE FOR HELP. I WAS ABLE TO DRIVE THE CAR HOME WITHOUT INCIDENT. I LOOKED IN THE MANUAL TO TRY TO FIGURE OUT WHAT THE LIGHT WAS AND IT WAS THE TRACTION CONTROL. WHEN I RESTARTED THE CAR, IT WAS ACTING NORMAL. ACCORDING TO THE MANUAL, IF THERE WAS SOMETHING WRONG, THE LIGHT WOULD STAY ON. I HAVE DRIVEN THE CAR ABOUT 20-25 MORE MILES SINCE AND IT HAS NOT REOCCURRED. I HAVE BEEN DRIVING MANY YEARS AND HAVE NEVER HAD A CAR ACT LIKE THIS. I DID SOME SEARCHING ON THE INTERNET AND HAVE FOUND MULTIPLE MUSTANG DRIVERS THAT HAVE HAD SIMILAR EXPERIENCES WITH YEARS 2011 AND NEWER. I ALSO READ THAT FORD HAS HAD OTHER MODELS RECALLED FOR SIMILAR PROBLEMS, BUT NOT MUSTANG. I AM TAKING IT IN TOMORROW TO GET THE PASSENGER AIRBAG RECALL SERVICED. I TOLD THE DEALERSHIP ABOUT THIS PROBLEM AND THEY ARE GOING TO LOOK AT IT (FOR $112) AND TELL ME WHAT THEY FIND.

NHTSA ODI 11286880

I WAS SHIFTING OUT OF A PARKING SPACE FROM REVERSE TO DRIVE. THE WRENCH ICON CAME ON ON THE DASHBOARD AND THE CAR SHUTTERED. I IMMEDIATELY TURNED IT OFF, LEFT IT OFF FOR ABOUT 10 SECONDS AND STARTING IT AGAIN. I PULLED INTO A PARKING SPACE, CALLED MY HUSBAND AND HE CAME TO FOLLOW ME HOME IN CASE IT HAPPENED WHILE DRIVING ON THE STREET. IT DID NOT. ABOUT 4 DAYS LATER I PULLED OUT OF MY GARAGE AND THE WRENCH ICON CAME ON AGAIN AND THE CAR SHUTTERED. I TURNED IT OFF AND PULLED THE CAR INTO THE GARAGE AGAIN. A FEW DAYS LATER I WAS ABLE TO GET IT IN WITH MY MECHANIC. THEY COULD NOT FIND ANYTHING WRONG WITH IT ON THE DIAGNOSTICS AND COULD NOT REPLICATE THE FAULT. I FOUND A LOT ON LINE ABOUT THE THROTTLE BODY PROBLEMS WITH FORD VEHICLES. MY BROTHER HAD THE EXACT SAME THING HAPPEN TO HIS CAR (SAME PROBLEM) AND HE HAD IT TOWED TO THE DEALER AND THE THROTTLE BODY WAS REPLACED FREE OF CHARGE. THEY TOLD HIM THIS HAPPENS A LOT. SO, I WILL BRING MY CAR HOME TODAY WITH NOTHING FOUND. HOW DO I TRUST IT TO DRIVE IT? THANKS FOR YOUR TIME.

NHTSA ODI 11286555

I WAS DRIVING MY VEHICLE ON THE HIGHWAY (I-4) ON MY WAY TO WORK ON 10/24/2019, I WAS GOING ABOUT 65 MPH AND SUDDENLY THE VEHICLE DECREASED SPEED TO ABOUT 35 -40 MPH, ON THE INSTRUMENT PANEL THE WRENCH LIGHT OR SYMBOL CAME ON, I WAS ALMOST REAR ENDED AND HIT BY 2 VEHICLES TRAVELING AT NORMAL SPEED. AS I PRESSED ON THE GAS PEDAL THE CAR WOULD NOT PICK UP SPEED, I BELIEVE THIS IS CALLED "LIMP MODE'. I WAS LUCKILY ABLE TO AVOID THE ACCIDENT BY PULLING OFF TO THE SIDE OF THE HIGHWAY. I SHUT THE VEHICLE OFF, SINCE I WAS NOT SURE IF IT COULD ALSO BE A FIRE HAZARD. WAITED A FEW MINUTES AND LOOKED UP THE ISSUE ON THE INTERNET. I TURNED THE VEHICLE BACK ON AND IT WAS AS IF NOTHING HAD EVER HAPPENED. I WAS ABLE TO GET BACK ON THE ROAD AND I THOUGHT MAYBE IT WAS JUST A MALFUNCTION. I WAS VERY SCARED BUT DROVE INTO WORK WITH NO IDLING ISSUES. SATURDAY 10/26/2019 I WAS ON MY WAY TO THE GROCERY STORE AND IT HAPPENED AGAIN, NEAR MY HOUSE ON A RESIDENTIAL ROAD. I WAS GOING ABOUT 35-40 AND ALL OF THE SUDDEN THE VEHICLE ONCE AGAIN SLOWED DOWN, THIS TIME TO ABOUT 10-15 MPH. ONCE AGAIN, I WAS ALMOST REAR ENDED, I WAS ABLE TO PULL ONTO THE SIDE OF THE ROAD, THIS TIME I CALLED A TOW TRUCK. I WAITED A FEW HOURS AND NOTHING. I SHUT THE VEHICLE OFF AND DROVE HOME, ABOUT HALF A MILE. ONCE AGAIN THE DASHBOARD CLEAR AND CAR DROVE OFF WITH NO ISSUE. CAR WAS TAKEN TO DEALERSHIP ON 10/26/2019. IT IS CURRENTLY BEING LOOKED AT BUT I DO NOT FEEL SAFE DRIVING THIS VEHICLE.

NHTSA ODI 11271441

FORD HAS FAILED TO CONTACT ME REGARDING FAULTY AIRBAGS.I DISCOVERED THIS ISSUE FROM THE STATE FARM INS WEBSITE

NHTSA ODI 11271004

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN FORD DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 11259116

AIR CONDITIONING / VENT SYSTEMS. AC STOPPED WORKING, JUST PRIOR WHEN I USED MY DEFOGGER I NOTICED A FILM ON MY WINDSHIELD. AFTER IT STOPPED THIS FILM WAS SO MASSIVE, I WAS IN SERIOUS RAIN STORM AND I COULD NOT SEE OUT, I HAD TO REALLY OPEN WINDOWS WITH RAIN POURING IN TO GET FILM OFF, I HAD PROB DRIVING WITH WINDOW OPENED SO MUCH I CLOSED TO A QUARTER, AND AGAIN THE FILM CAME BACK ONLY THIS TIME I HIT FLOODING ON I-75 SHORTLY BEFORE MY EXIT, CAUSING ME TO SWERVE INTO THE PATH OF A TRACTOR TRAILER, THANK GOD FOR MANUAL I WAS ABLE TO SHIFT AND ESCAPE A SERIOUS ACCIDENT. I CONTACTED FORD AND I ATTEMPTED TO SCHEDULE AN APPOINTMENT, THERE WAS A FEE OF WHICH I JUST DIDN'T HAVE AND WAS TOLD IT WOULD COME OFF REPAIR BILL WHICH WOULD BE $2000.00 MY WARRANTY ONLY EXPIRED THE MONTH PRIOR. UNBELIEVABLE! I HAVE DONE LOADS OF RESEARCH, AND HAVE SEEN WAY TOO MANY MUSTANGS OF VARIOUS YEARS AND SPOKE WITH OWNERS AND ALL OF US HAVE SAME EXACT ISSUE. THERE ARE THOUSANDS UPON THOUSANDS AND ALL FORD SAYS IS "IT HAPPENS". THIS IS NOT A COMFORT ISSUE BUT A SERIOUS CONDITION THAT CAN GET SOMEONE KILLED IF THEY NEED THEIR FOGGER. CAN YOU PLEASE INVESTIGATE THIS I HAVE PUT UP A WEBSITE AND AM BEGINNING TO COLLECT SIGNATURES FOR PROOF. THIS IS NOT SOMETHING MINOR WITH SO MANY VEHICLES WITH EXACT SAME ISSUES. ALL WE ASK IS THAT YOU CONTACT MUSTANG OWNERS AND INVESTIGATE. ALL COMPLAINTS INVOLVE FOLLOWING REPAIRS, LEAKING ANTIFREEZE AND FOGGING ON WINDSHIELD, REPAIRING COMPRESSORS, EVAPORATORS, SEALS, ETC.

NHTSA ODI 11243950

WHEN I WAS ON MY WAY BACK HOME FROM WORK MY CAR STARTED TO SHAKE AND THEN THE POWER STEERING FAULT CAME UP ON MY DASH. SO I HAD NO POWER STEERING AND WHEN THAT WENT OUT I WAS GOING ABOUT 60 AND I ALMOST WRECKED MY CAR BECAUSE OF IT.

NHTSA ODI 11241277

TL* THE CONTACT OWNS A 2014 FORD MUSTANG. WHILE ATTEMPTING TO PULL OUT OF THE DRIVEWAY, THE STEERING WHEEL DETACHED FROM THE STEERING COLUMN. THE CONTACT WAS ABLE TO PUSH THE STEERING WHEEL BACK IN AND DROVE VERY SLOWLY TO HER RESIDENCE. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: CAS-22279956. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

NHTSA ODI 11241138

I HAVE BEEN TRYING FOR THREE MONTHS TO GET MY LOCAL FORD DEALERSHIP (FREEDOM FORD OF MORGANTOWN) TO COOPERATE WITH ME TO GET THIS SAFETY RECALL DONE. IT'S APPARENT THEY WOULD RATHER MAKE MONEY INSTEAD OF FIXING RECALLS. MY VEHICLE DOES NOT SEE RAIN OR SNOW.

NHTSA ODI 11233787

TL* THE CONTACT OWNED A 2014 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A TRAFFIC SIGN. DURING THE CRASH, THE FRONT DRIVER SEAT AIRBAG DEPLOYED BUT DID NOT INFLATE. NO INJURIES WERE REPORTED. A POLICE REPORT WAS TAKEN AT THE SCENE. THE VEHICLE WAS DESTROYED AND TOWED AWAY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 80,000.

NHTSA ODI 11232768