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What 1,415 owners told NHTSA about the 2014 Ford Fusion

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (1,415)Crash / fire / injury (71)Steering (342)Transmission & drivetrain (252)Engine (214)Electrical system (173)Brakes (122)Fuel system (86)Seat belts (84)Body & structure (78)Latches & locks (51)Airbags (46)

6 of 1,415 complaints match · Seat belts · crash/fire/injury only · clear filters

May 20, 2023Seat beltsBrakesCrash3 injuries

Seatbelt failed during collision did not lock fully extended and did not retract brakes did not engage right away

NHTSA ODI 11523059

Feb 16, 2022Seat beltsCrash1 injury

I purchased the vehicle used from a local Mercedes dealership (April 2018) with multiple open recalls. One of the recalls was 16S42. On May 2, 2018, the vehicle was brought to a local Ford dealer where they "corrected" the open recalls. In February 2020, my wife was involved in a motor vehicle accident on the interstate. There was a construction zone that brought traffic to a stop and she was rear-ended by an SUV at speeds between 45-60 MPH totaling the vehicle while it was at a stop. She was the only occupant and was wearing her seatbelt at the time of the cash. The airbags did not deploy and the driver seatbelt did not lock causing her head to strike the steering wheel. She didn't remember if she lost consciousness or not, however, she was later diagnosed with a concussion. The vehicle has since been totaled and was taken into possession by the insurance company. I am unaware of any inspection of the seatbelt that was performed after the crash. I do possess photographs of the vehicle. There were no warning lights active prior to the crash.

NHTSA ODI 11452247

Jun 27, 2020AirbagsSeat beltsCrash3 injuries

I REAR-ENDED A 2002 DODGE RAM. A GUY WAS MAD THAT I BLEW AT HIM BECAUSE HE SLEPT THE PREVIOUS TRAFFIC LIGHT AND SLAMMED ON BRAKES AT A GREEN TURNING ARROW AND I HIT HIM, HE KEPT GOING. MY WHOLE FRONT END IS DAMAGED. AIR BAGS SHOULD'VE COME OUT. *TR

NHTSA ODI 11331258

Jan 6, 2019Seat beltsCrash1 injury

I WAS IN A RECENT BAD CAR ACCIDENT WITH MY 2014 FORD FUSION.I WAS STATIONARY AT A RED LIGHT WHEN I WAS SUDDENLY HIT FROM THE REAR. I SUSTAIN SERIOUS INJURY TO MY LEFT SIDE OF MY NECK , SHOULDER AND BACK. MY SELT BELT DIDNT RESTRAIN AND SECURE MY BODY TO PROTECT ME FROM SERIOUS INJURIES. AND I SEE THERE IS A RECALL ABOUT THIS SITUATION FROM THE SAME MAKE MODEL AND YEAR OF MY VEHICLE * (RECALL RELATED INCIDENT) TS

NHTSA ODI 11165523

Dec 8, 2018AirbagsSeat beltsCrash

MY CAR AIR BAGS JUST DON'T DEPLOY DUE TO THE SEAT BELT RECALL I'M GUESSING

NHTSA ODI 11156952

Aug 2, 2017AirbagsSeat beltsCrash1 injury

MY CAR VEERED OFF THE ROAD AND I HIT A CUT OFF TREE ABOUT THE DIAMETER OF A TELEPHONE POLE. IT HIT DEAD CENTER IN THE FRONT AND NOT ONE SINGLE AIRBAG DEPLOYED AND THE SEATBELT LET ME FLY UP AND HIT MT HEAD VERY HARD ON SOMETHING.

NHTSA ODI 11012298

Working with the data? Download all 1,415 complaints as CSV · fetched from NHTSA July 10, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2014 Ford Fusion verdict →