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What 1,415 owners told NHTSA about the 2014 Ford Fusion

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (1,415)Crash / fire / injury (71)Steering (342)Transmission & drivetrain (252)Engine (214)Electrical system (173)Brakes (122)Fuel system (86)Seat belts (84)Body & structure (78)Latches & locks (51)Airbags (46)

18 of 1,415 complaints match · Brakes · crash/fire/injury only · clear filters

Feb 23, 2026Electrical systemBrakesEngineFire

My 2014 Ford Fusion caught fire on January 19, 2026, while parked and stationary inside my residential garage. The vehicle could not be shifted out of park during the incident. Emergency services responded, and an official fire department report was generated. I had owned the vehicle for less than one year and performed no mechanical, electrical, or aftermarket modifications. The vehicle had undergone parking brake service at a licensed dealer prior to delivery, with no work performed after I took possession.

NHTSA ODI 11719846

Jan 17, 2025BrakesCrash

While the car was moving in reverse, the brake pedal went to the floor, and the driving had to steer off the road and hit a tree to stop the vehicle. The driver side door and front door was damaged in the collision. After the collision, the driver noticed the parking brake indicator light was on.

NHTSA ODI 11636537

Aug 9, 2023BrakesCrash1 injury

The contact owned a 2014 Ford Fusion. The contact stated while driving 35-37 MPH, he saw an animal on the road and depressed the brake pedal, but the vehicle responded with delay. There was no warning light illuminated. The contact swerved to avoid crashing into the animal, and the vehicle crashed into a telephone pole, then rolled over two times. The air bags deployed. The contact was able to exit the vehicle. The contact was examined by emergency units and was advised he had not sustained major injuries. The contact sustained whiplash, a laceration and bruise on the right knee, and a swollen neck. The contact was transported to the residence. A police report was filed. The vehicle was towed to a tow yard, where it was totaled. The contact later received a recall notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) that he related to the failure. The dealer was notified of the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 163,000.

NHTSA ODI 11537423

May 20, 2023Seat beltsBrakesCrash3 injuries

Seatbelt failed during collision did not lock fully extended and did not retract brakes did not engage right away

NHTSA ODI 11523059

May 16, 2023BrakesCrash

The contact owned a 2014 Ford Fusion. The contact stated that while his daughter driving approximately 35 MPH and approaching a stop light, the driver pressed the brake pedal to stop the braking system malfunctioned and the brake pedal extended to the floor causing the vehicle to drive into the intersection and crash into a second vehicle. During the crash, no injuries were reported. A police report was taken at the scene and the vehicle was driven away. The cause of the failure was not yet determined. The vehicle was destroyed and parked in the contacts residence. The manufacturer and local dealer were not notified of the incident. The failure mileage was 104,000.

NHTSA ODI 11522224

May 1, 2023BrakesCrash3 injuries

Ford Fusion was traveling about 40 miles per hours then driver pressed on the break pedal and the car while hearing breaks continued traveling 25- 30 feet. I was in the back and could clearly see the driver pressing on the break pad all the way down.

NHTSA ODI 11519721

Mar 26, 2023BrakesCrash3 injuries

While riding in the above vehicle we were going about 40 miles per hour. Then about 50 feet in front of us there was a vehicle that was reversing. The driver hit the break very hard but the vehicle was not slowing down. While I understand that the recent recalls of 2013 - 208 Ford Fusion sedan were not for hybrid vehicles. I think the hybrid also have the same issue or have a different with the brakes of the car. It

NHTSA ODI 11513790

Dec 20, 2022BrakesCrash

2014 Ford Fusion front brake line burst without warning leaving the vehicle with no braking power and low brake fluid light on.

NHTSA ODI 11498296

Sep 1, 2020Speed controlBrakesCrash2 injuries

I WAS INVOLVED IN A MAJOR COLLISION ON THURSDAY 8/27 AT APPROXIMATELY 3:30PM. WHILE APPROACHING THE INTERSECTION TO MAKE A RIGHT TURN, I REMOVED MY FOOT FROM THE GAS AND ATTEMPTED TO BRAKE, BUT RATHER THAN SLOW DOWN, MY CAR ACCELERATED. WHEN I PRESSED THE BRAKE ALL THE WAY DOWN IT STILL CONTINUED TO ACCELERATE UNTIL I HIT ANOTHER VEHICLE WHICH FINALLY STOPPED MY CAR. I AM LUCKY NO ONE INCLUDING MYSELF DIED- THIS IS ABSOLUTELY UNACCEPTABLE. FORD CONTINUES TO HAVE THESE ISSUES AND THEIR NEGLIGENCE IS GOING TO HARM MORE PEOPLE!

NHTSA ODI 11352610

Aug 19, 2020BrakesCrash

BRAKE PEDAL SINKING TO THE FLOOR THIS CAUSED MY WIFE TO BACK INTO ANOTHER CAR AND DAMAGE BOTH CARS. NOW THE PARKING BRAKE MALFUNCTION LIGHT IS FLASHING AND ACTING UP. HAD TOWED TO SHOP. I'VE SEEN RECALLS COMING OUT ON THIS ISSUE HOPING FORD IS GOING TO COVER THIS EXPENSIVE ISSUE. HAS CAUSED ONE ACCIDENT ALREADY. PLEASE CONTACT ME ABOUT THIS.*DT*AS

NHTSA ODI 11350215

Oct 2, 2019BrakesCrash1 injury

TL* THE CONTACT OWNED A 2014 FORD FUSION. WHILE THE CONTACT'S WIFE WAS DRIVING APPROXIMATELY 45 MPH AND ATTEMPTING TO COME TO A STOP, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN IT WAS DEPRESSED. THE VEHICLE PROCEEDED FORWARD, CRASHED THROUGH A FENCE, DROVE THROUGH A NEARBY YARD, AND STRUCK ANOTHER FENCE. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED AND DEEMED TOTALED. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED INJURIES TO THE ARMS, LEGS, HEAD, AND BACK. MEDICAL ATTENTION WAS REQUIRED. WHILE DRIVING AT SIMILAR SPEEDS AND ATTEMPTING TO STOP THE VEHICLE, THE CONTACT NOTICED THAT IT WOULD COAST INTO A STOP INSTEAD OF STOPPING AS EXPECTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED. THE APPROXIMATE FAILURE MILEAGE WAS 109,000.

NHTSA ODI 11265559

Apr 18, 2019AirbagsBrakesCrash

I'VE HAD MY VEHICLE SINCE OCTOBER 2015, MY VEHICLE TAKES TO LONG TO STOP WHILE DRIVING. THE DISTANCE BETWEEN CAR CAN BE FAR BUT CAR STILL WON'T STOP. I HAVE HAD 2 ACCIDENTS IN THIS VEHICLE BECAUSE OF THIS. IT'S LIKE THE CAR IS GLIDES AND YOU HAVE TO PUT EXCESSIVE FORCE ON BRAKE TO GET VEHICLE TO STOP. YOU CAN ALSO BE COMPLETELY STOPPED AT A LIGHT AND THE CAR WILL LIGHTLY GLIDE BUT TO THE POINT U DON'T NOTICE THE CAR IS MOVING. THE 1ST ACCIDENT THE AIRBAG DEPLOYED I WASN'T EVEN DOING 2 MPH. I WAS SITTING IN TRAFFIC WITH FOOT ON BRAKE AND CAR GLIDED. MILES AT TIME WAS LESS THAN 50,000.

NHTSA ODI 11197255

Oct 29, 2018BrakesCrash

I WAS DRIVING THE CAR INTO MY DRIVEWAY. IT IS A SHARED DRIVEWAY FOR A TOWNHOUSE SET. I HAD MY FOOT ON THE BRAKE AS I PULLED IN. I WAS GOING SLOWLY IN THE DRIVE WAY. I TURNED THE WHEEL TO PARK THE CAR. I HAD THE BRAKE FIRMLY DEPRESSED. THE CAR DID NOT STOP. I ENDED UP SLOWLY GOING INTO THE GARAGE DOOR. I HAD THE BRAKE PRESSED DOWN. MY FOOT WAS NOT ON THE GAS. MY FOOT IS ALSO NOT WIDE ENOUGH TO HAVE PUSHED BOTH DOWN AT THE SAME TIME. THE ONLY WAY I COULD STOP WAS TO PUT THE CAR INTO PARK. IT CAME TO A JERKING STOP, BUT DID NOT CONTINUE THE FORWARD MOTION.

NHTSA ODI 11143813

May 18, 2018BrakesCrash1 injury

I WAS TRYING TO SLOW DOWN ON A SMALL STREET TO MAKE A STOP, WHEN MY BRAKES WOULD NOT SLOW DOWN. I LOOKED DOWN TO SEE WHY THEY WEREN'T WORKING AND WHEN I LOOKED BACK UP I WAS OUT INTO THE STREET AND GOT HIT ON THE DRIVERS SIDE BY A CEMENT TRUCK. I WAS PUT AT FAULT EVEN THOUGH I ASSURED THEM THAT MY BRAKES WERE AT FAULT BECAUSE THEY DID NOT STOP OR SLOW DOWN WHEN I PUMPED THEM.

NHTSA ODI 11096689

May 18, 2018BrakesCrash1 injury

I WAS TRYING TO SLOW DOWN ON A STREET GOING TOWARDS GRAND AVENUE TO MAKE A STOP, WHEN MY BRAKES WOULD NOT SLOW DOWN. I LOOKED DOWN TO SEE WHY THEY WEREN'T WORKING AND WHEN I LOOKED BACK UP I WAS OUT INTO THE STREET AND GOT HIT ON THE DRIVERS SIDE BY A CEMENT TRUCK . I WAS PUT AT FAULT AND MY VEHICLE WAS TOTALED. NOW OUR INSURANCE IS GOING TO RISE SIGNIFICANTLY AND I HAVE AN ACCIDENT ON MY RECORD EVEN WHEN IT WAS NOT INTENTIONALLY MY FAULT.

NHTSA ODI 11096713

Mar 1, 2017BrakesCrash

WHILE COMING TO A STOP AT A STOP LIGHT THE REGENERATIVE BRAKES SUDDENLY LET UP AND THE CAR WAS NOT STOPPING CORRECTLY. I APPLIED FULL FORCE TO THE BRAKES AND THE CAR DID SLOW BUT NOT BEFORE HITTING THE CAR IN FRONT OF ME. THE VEHICLE COLLISION WARNING DID NOT COME ON BECAUSE I WAS ALREADY BREAKING.

NHTSA ODI 10957929

Jul 30, 2015SteeringBrakesCrash

VEHICLE BREAKS STOPPED WORKING AND WENT STRAIGHT TO THE FLOOR. ALSO LOSS OF STEERING. SINCE BOTH THE BRAKES AND STEERING ARE ELECTRONIC I BELIEVE THERE WAS A ELECTRONIC FAILER IN THE CAR.

NHTSA ODI 10744992

Feb 6, 2015BrakesCrash

WHILE TRAVELING SLIGHTLY DOWNHILL ON A FREEWAY, IN 10-15MPH STOP AND GO TRAFFIC......THE BRAKES FAILED ON MY ENERGI. I WAS APPLYING THE BRAKES A LITTLE, GETTING BACK SOME EV CHARGE; WHEN THE CAR IN FRONT STOPPED AND WHEN I PUSHED HARDER ON THE PEDAL IT WENT TO THE FLOOR AND THE BRAKES FAILED......CAUSING AN ACCIDENT. *JS

NHTSA ODI 10681660

Working with the data? Download all 1,415 complaints as CSV · fetched from NHTSA July 10, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2014 Ford Fusion verdict →