What 1,347 owners told NHTSA about the 2014 Ford Fusion Hev

ITS BEEN 3 YEARS SINCE I HAVE HAD MY CAR AND I HAVE NOT BEEN NOTIFIED BY FORD THAT I HAVE A RECALL. NOT BY PHONE, EMAIL, OR EVEN IN PERSON. THE ONLY REASON I KNOW I HAVE THREE IS BECAUSE OF MY FAMILY MEMBER WHO NOTIFIED ME. I HAVE CALLED MULTIPLE FORD DEALERSHIPS TO COMPLAIN AND GET IT FIXED BUT THEY DON'T SEEM TO WANT TO HELP. EVERY TIME I GO OR CALL THEY TAKE MY NUMBER AND THAT IS IT. SO I JUST KEEP GOING TRUSTING THEY WILL CALL ME BACK. AND THIS WEEK MY CAR STARTS TO HAVE TROUBLES AND MY TRANSMISSION HARD SHIFTS INTO SECOND GEAR AND I DAMAGE THE FRONT AND BUMPER OF MY CAR. I TOOK IT TO MY LOCAL MECHANIC AND HE SAYS THE PROBLEM COMES FROM THE RECALLED PART. AND NOW MY CAR IS PARKED UNTIL I CAN GET IT FIXED AND I HAVE CALLED FORD AND THEY WONT HELP.

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TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE THE CONTACT WAS ATTEMPTING TO SWITCH THE GEAR SHIFTER FROM DRIVE INTO PARK, THE TRANSMISSION ERRONEOUSLY BECAME STUCK IN THE REVERSE POSITION. AS A RESULT, THE VEHICLE CRASHED INTO A NEARBY RESIDENCE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. IT WAS DISCOVERED THAT THE TRANSMISSION CABLE BUSHING HAD FAILED. AN UNKNOWN DEALER WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 139,576. THE VIN WAS INVALID.

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TL* THE CONTACT OWNED A 2014 FORD FUSION. WHILE THE CONTACT'S WIFE WAS DRIVING APPROXIMATELY 45 MPH AND ATTEMPTING TO COME TO A STOP, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN IT WAS DEPRESSED. THE VEHICLE PROCEEDED FORWARD, CRASHED THROUGH A FENCE, DROVE THROUGH A NEARBY YARD, AND STRUCK ANOTHER FENCE. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED AND DEEMED TOTALED. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED INJURIES TO THE ARMS, LEGS, HEAD, AND BACK. MEDICAL ATTENTION WAS REQUIRED. WHILE DRIVING AT SIMILAR SPEEDS AND ATTEMPTING TO STOP THE VEHICLE, THE CONTACT NOTICED THAT IT WOULD COAST INTO A STOP INSTEAD OF STOPPING AS EXPECTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED. THE APPROXIMATE FAILURE MILEAGE WAS 109,000.

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DRIVING AT A HIGH RATE OF SPEED ON THE HIGHWAY AND "CHECK ADVANCTRACK" AND "POWER HILL ASSIST NOT AVAILABLE" LIGHT ILLUMINATED. CAR BECAME VERY HARD TO STEER. LOST CONTROL AND SKID TO THE SIDE OF ROAD. INTERNAL STEERING GEAR FAILURE WAS CAUSE OF ISSUE.

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RECALL # 19S16, THE GEAR SHIFT CABLE DISCONNECTED AS I PARKED MY CAR IN THE GARAGE AND MY VEHICLE ([XXX] FORD FUSION 2014) KEPT MOVING FORWARD, STOPPING WITH THE WALL, AFTER I RELEASED MY FOOT FROM THE BREAK PEDAL. FORD IS SAYING THEY HAVE RECALL #19S16 BUT A REMEDY IS NOT AVAILABLE, THEY ADVISED ME NOT TO DRIVE IT, PHONE CALL REFERENCE #[XXX]. ON THE WEBSITE IT SAYS: THE REMEDY FOR THIS RECALL IS STILL UNDER DEVELOPMENT. THE RECALL IS EXPECTED TO BEGIN MAY 28, 2019. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT

NHTSA ODI 11219246

I'VE HAD MY VEHICLE SINCE OCTOBER 2015, MY VEHICLE TAKES TO LONG TO STOP WHILE DRIVING. THE DISTANCE BETWEEN CAR CAN BE FAR BUT CAR STILL WON'T STOP. I HAVE HAD 2 ACCIDENTS IN THIS VEHICLE BECAUSE OF THIS. IT'S LIKE THE CAR IS GLIDES AND YOU HAVE TO PUT EXCESSIVE FORCE ON BRAKE TO GET VEHICLE TO STOP. YOU CAN ALSO BE COMPLETELY STOPPED AT A LIGHT AND THE CAR WILL LIGHTLY GLIDE BUT TO THE POINT U DON'T NOTICE THE CAR IS MOVING. THE 1ST ACCIDENT THE AIRBAG DEPLOYED I WASN'T EVEN DOING 2 MPH. I WAS SITTING IN TRAFFIC WITH FOOT ON BRAKE AND CAR GLIDED. MILES AT TIME WAS LESS THAN 50,000.

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I WAS IN A RECENT BAD CAR ACCIDENT WITH MY 2014 FORD FUSION.I WAS STATIONARY AT A RED LIGHT WHEN I WAS SUDDENLY HIT FROM THE REAR. I SUSTAIN SERIOUS INJURY TO MY LEFT SIDE OF MY NECK , SHOULDER AND BACK. MY SELT BELT DIDNT RESTRAIN AND SECURE MY BODY TO PROTECT ME FROM SERIOUS INJURIES. AND I SEE THERE IS A RECALL ABOUT THIS SITUATION FROM THE SAME MAKE MODEL AND YEAR OF MY VEHICLE * (RECALL RELATED INCIDENT) TS

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MY CAR AIR BAGS JUST DON'T DEPLOY DUE TO THE SEAT BELT RECALL I'M GUESSING

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I WAS DRIVING THE CAR INTO MY DRIVEWAY. IT IS A SHARED DRIVEWAY FOR A TOWNHOUSE SET. I HAD MY FOOT ON THE BRAKE AS I PULLED IN. I WAS GOING SLOWLY IN THE DRIVE WAY. I TURNED THE WHEEL TO PARK THE CAR. I HAD THE BRAKE FIRMLY DEPRESSED. THE CAR DID NOT STOP. I ENDED UP SLOWLY GOING INTO THE GARAGE DOOR. I HAD THE BRAKE PRESSED DOWN. MY FOOT WAS NOT ON THE GAS. MY FOOT IS ALSO NOT WIDE ENOUGH TO HAVE PUSHED BOTH DOWN AT THE SAME TIME. THE ONLY WAY I COULD STOP WAS TO PUT THE CAR INTO PARK. IT CAME TO A JERKING STOP, BUT DID NOT CONTINUE THE FORWARD MOTION.

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TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE ATTEMPTING TO REVERSE INTO A PARKING SPACE AT 5 MPH, THE GEAR SHIFTED INDEPENDENTLY INTO DRIVE. AS A RESULT, THE CONTACT'S HEAD STRUCK THE STEERING WHEEL AND SUFFERED A CUT ON THE LIP. MEDICAL ATTENTION WAS RECEIVED. THE CONTACT WAS ABLE TO ENGAGE THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

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THE CHARGE MELTED, ALMOST CAUGHT FIRE THE ELECTRICAL 110 VOLT GFI REPT IN MY GARAGE. I CREATED A CASE WITH FORD AND THEY SAY TOO BAD CAR IS OUT OF WARRANTY. MY WIFE AND 20 MONTH OLD SON WERE IN THE HOUSE WHEN THE REPT STARTED SMOKING. I COULD HAVE LOST MY FAMILY AND MY HOME. FORD SAYS NO ISSUES AND THEY CANNOT HELP OR DO ANYTHING. IF YOU GO TO MYFORD MOBILE AND TYPE IN FUSION MELTING REPTS TO PAGES OF OWNERS WITH THE SAME PROBLEM HAVE MADE COMMENTS. THE CAR IS AT BIG VALLEY FORD IN STOCKTON AND THEY CANNOT FIGURE OUT WHY IT HAS MELTED A GFI REPT. THE ARE IS UNSAFE AND POSES A LIFE THREATENING RISK TO MY FAMILY IF I PLUG IT IN TO CHARGE, THE ENTIRE POINT OF PURCHASING THIS CAR. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM

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TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING 65 MPH, THE CONTACT HEARD A LOUD NOISE UNDERNEATH THE VEHICLE CLOSE TO THE TRANSMISSION. THE CONTACT ALSO NOTICED A BURNING OIL ODOR AND STATED THAT THE VEHICLE OVERHEATED. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC AND IT WAS DIAGNOSED THAT THERE WAS TRANSMISSION FAILURE. THE DEALER (MCCOY MILLS FORD, 700 W COMMONWEALTH AVE, FULLERTON, CA 92832, (855) 546-0900) WAS CONTACTED AND INFORMED THE CONTACT THAT THE WARRANTY HAD EXPIRED. THE VEHICLE WAS NOT DIAGNOSED BY THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE WAS OPENED. THE FAILURE MILEAGE WAS APPROXIMATELY 134,000.

NHTSA ODI 11102184

I WAS TRYING TO SLOW DOWN ON A SMALL STREET TO MAKE A STOP, WHEN MY BRAKES WOULD NOT SLOW DOWN. I LOOKED DOWN TO SEE WHY THEY WEREN'T WORKING AND WHEN I LOOKED BACK UP I WAS OUT INTO THE STREET AND GOT HIT ON THE DRIVERS SIDE BY A CEMENT TRUCK. I WAS PUT AT FAULT EVEN THOUGH I ASSURED THEM THAT MY BRAKES WERE AT FAULT BECAUSE THEY DID NOT STOP OR SLOW DOWN WHEN I PUMPED THEM.

NHTSA ODI 11096689

I WAS TRYING TO SLOW DOWN ON A STREET GOING TOWARDS GRAND AVENUE TO MAKE A STOP, WHEN MY BRAKES WOULD NOT SLOW DOWN. I LOOKED DOWN TO SEE WHY THEY WEREN'T WORKING AND WHEN I LOOKED BACK UP I WAS OUT INTO THE STREET AND GOT HIT ON THE DRIVERS SIDE BY A CEMENT TRUCK . I WAS PUT AT FAULT AND MY VEHICLE WAS TOTALED. NOW OUR INSURANCE IS GOING TO RISE SIGNIFICANTLY AND I HAVE AN ACCIDENT ON MY RECORD EVEN WHEN IT WAS NOT INTENTIONALLY MY FAULT.

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MY TIRES CONSTANTLY SEEM LIKE THEY SLIDE WHEN THE ROADS ARE MOIST, ALTHOUGH I HAVE TAKEN THE CAR TO THE DEALERSHIP AND THEY SAY THE TREAD ON THE TIRES IS FINE. ON THURSDAY, MARCH 9, 2018 I WAS COMING INTO WORK AND THERE WAS A LIGHT LAYER OF SNOW ON THE GROUND I HIT THE BRAKES AS I TURNED THE CORNER OF A PARKING LOT AND THE CAR WOULD NOT STOP. TO AVOID HITTING A TREE I HAD TO TURN THE STEERING WHEEL CAUSING A BREAK IN THE WHEEL, NEED FOR A WHEEL ALIGNMENT AND A NEW RIGHT FRONT BEARING, $903.42 WORTH OF DAMAGE. I CHECKED TO SEE IF THERE WAS ICE OF SOME SORT BUT THERE WAS NOTHING.

NHTSA ODI 11078373

I PURCHASED A NEW-TO-ME 2014 FORD FUSION FROM GERMAIN FORD IN COLUMBUS OHIO ON 2/2/18. ON THE 2ND DAY I HAD THE CAR THERE WAS A LIGHT SNOW STORM, A FEW INCHES, I AM A WONDERFUL DRIVER WITH A CLEAN RECORD. I WENT TO PULL OUT OF MY STREET AND I LOST CONTROL OF THE CAR. I THOUGHT IT WAS ICE UNTIL I STOPPED AT A LIGHT & MY WHEELS STARTED SPINNING AND I COULD HARDLY MAINTAIN CONTROL. I FELT LIKE THE STEERING WHEEL WAS TAKING OVER AND I WAS FIGHTING IT AS I KEPT SLIDING. THIS WENT ON THE ENTIRE TWO MILES TO WORK. I'D NEVER BEEN MORE TERRIFIED. I'VE DRIVEN IN SNOW AND ICE FOR 20 YEARS AND THIS IS MY 6TH FORD AND I HAD NEVER BEEN SO AFRAID OF A CAR. I THOUGHT MAYBE IT WAS A ONE TIME ISSUE, MAYBE IT REALLY WAS JUST A STRANGE ONE TIME THING? BUT ON SUNDAY 3/25/18 IT WAS RAINING HERE IN COLUMBUS AND I WAS DRIVING ABOUT 40-45 MPH ON A WET ROAD AND MY CAR STARTED ACTING LIKE IT DID IN THE SNOW, BUT THIS TIME I LOST TOTAL CONTROL OF THE CAR TC CAME ON AND ONCE AGAIN I COULD NOT CONTROL MY CAR AND THE WHEEL JERKED TO THE RIGHT CAUSING US TO SPIN OUT OF CONTROL. THE BACK PASSENGER TIRE HIT A CURB, WE SPUN AROUND AND THE FRONT PASSENGER SIDE HIT THE CURB AND WE WENT INTO A GRASSY AREA COMING PRETTY CLOSE TO A POLE AND AN APARTMENT BLDG. I ENDED UP WITH A FLAT TIRE, BENT RIM, I NEEDED AN ALIGNMENT, THE PAINT IS SCRATCHED UNDER MY CAR, AND I NEED A NEW BARING ON THE FRONT DRIVERS SIDE. ALSO - I FOUND OUT THERE WAS AROUND 5 INCHES OF WATER IN MY TRUNK DUE TO A BROKEN SEAL. I HAD THE CAR TOWED TO THE DEALER & I BEGGED THEM TO FIGURE OUT WHAT'S WRONG. RIGHT NOW THEY CLAIM NOTHING IS WRONG BUT THEY ARE FIXING THE LEAK & THE DAMAGE. I PAID FOR A NEW TIRE. I AM BEYOND TERRIFIED TO DRIVE THE CAR AGAIN. I HAVE NEVER LOST CONTROL OF A CAR BEFORE AND NOW I HAVE IN THIS CAR - TWICE IN LESS THAN A MONTH. SOMETHING IS VERY VERY WRONG. THANK YOU FOR ANY HELP OR SUGGESTIONS. I JUST WANT A SAFE CAR.

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TL* THE CONTACT RENTED A 2014 FORD FUSION. WHILE THE CONTACT WAS DRIVING SOUTHBOUND AT APPROXIMATELY 35 MPH, ANOTHER VEHICLE TRAVELING NORTHBOUND MADE A U-TURN AND CRASHED INTO THE FRONT OF THE VEHICLE. THE FRONT DRIVER AND PASSENGER AIR BAGS, AND SIDE PASSENGER AIR BAGS DEPLOYED AND EMITTED A SUBSTANCE AND DEBRIS. THE CONTACT'S VEHICLE WAS SPUN AROUND. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED FACIAL INJURIES, BRUISES TO THE BODY, AND A CONCUSSION, WHICH REQUIRED MEDICAL TREATMENT. THE LEFT SIDE OF THE CONTACT'S FACE WAS BRUISED WHEN THE AIR BAG DEPLOYED WITH FORCE FROM THE STEERING WHEEL. THE FRONT PASSENGER SIDE AIR BAG AND FRONT PASSENGER SIDE DOOR AIR BAGS DEPLOYED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V875000 (AIR BAGS). A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS LATER NOTIFIED OF THE CRASH. THE FAILURE MILEAGE WAS NOT AVAILABLE. *TT

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TAKATA RECALL - AS MY HUSBAND WAS DRIVING THE VEHICLE SPECIFICALLY TURNING OUT OF THE GAS STATION INTO THE TRAFFIC, HE WAS UNABLE TO CONTROL THE STEERING WHEEL RESULTING IN AN ACCIDENT.

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MY 2014 FORD FUSION STEERING WHEEL BECAME UNSTABLE AND I DRIFTED INTO A MANHOLE IN THE STREET. AND TOTALED MY CAR. I HAVE REPORTED THIS TO FORD AS OF OCTOBER 2017

NHTSA ODI 11041890

2 WEEKS AGO AS I'M DRIVING AND MAKE A LEFT TURN THE REAR PASSENGER DOOR FLIES OPEN NEARLY CAUSING MY 10 MONTH OLD NEPHEW TO FALL OUT OF THE MOVING VEHICLE. MY NIECE HAD TO GRAB HIS CARSEAT FROM THE SHEER FEAR AND PANIC OF THE INCIDENT. I IMMEDIATELY PULL OVER TO CONSOLE AND CALM DOWN MY NEPHEW AND REALIZED THE DOOR LATCH IS BROKEN AND THE DOOR WON'T CLOSE AND STAY SHUT. AND ALSO REALIZED HE HAD A SMALL BRUISE ON HIS RIGHT CHEEK FROM THE LASH OF HIS CAR SEAT BEING SECURED BY THE SEATBELT AND BUMPED HIS FACE AGAINST THE CAR SEAT. SO I HAD TO PURCHASE BUNGEE CORDS TO KEEP THE DOOR FROM FLYING OPEN AS I DRIVE. SO THEREFORE NOW, THE LIGHTS CONSTANTLY STAY ON BECAUSE THE DOOR IS ALWAYS OPEN AND ALSO BECAUSE THE DOOR IS STILL OPEN AND CAN'T LOCK, I'M AT RISK OF AUTO THEFT OR MY BELONGINGS BEING STOLEN. I'VE TALKED TO BOTH FORD CORPORATE AND THE DEALERSHIP I PURCHASED THE CAR FROM AND THEY ARE AWARE OF THE RECALLS FOR THE 2013-2015 FORD FUSION DOOR LATCH ISSUES. BUT BECAUSE MY VIN# TO MY CAR DOESN'T POPULATE AS ONE TO BE RECALLED THEY SAY I HAVE TO PAY OUT OF POCKET FOR THE REPAIRS AND IT COSTS NEARLY $400 TO GET THE ONE DOOR REPAIRED. I'VE DONE ALL I'VE COULD TO GET THEM TO REPAIR IT BUT THEY DON'T CARE AND TOLD ME EITHER I PAY FOR IT OR IT WON'T GET FIXED.

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MY CAR VEERED OFF THE ROAD AND I HIT A CUT OFF TREE ABOUT THE DIAMETER OF A TELEPHONE POLE. IT HIT DEAD CENTER IN THE FRONT AND NOT ONE SINGLE AIRBAG DEPLOYED AND THE SEATBELT LET ME FLY UP AND HIT MT HEAD VERY HARD ON SOMETHING.

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LUG NUTS ON BOTH REAR TIRES ARE COMING OFF WHILE DRIVING. O N MAY 10TH IT HAPPENED AND I MANAGED TO TIGHTEN THEM AND MAKE IT HOME. ON MAY 22ND IT HAPPENED AGAIN. MY 12 YEAR OLD SON WAS WITH ME AND I KEPT FEELING LIKE MY TIRES WERE OFF AS I TRIED TO STOP AND CHECK IT OUT I LOST CONTROL AND RAN OFF INTO A DITCH AND CRASHED INTO A FENCE. I CALLED POLICE AND SPENT 3 HOURS. THE ONLY WAY TO LOAD VEHICLE WAS TO TIGHTEN THE LUG NUTS FROM PREVENTING MORE DAMAGE TO THE VEHICLE. I AM VERY UPSET HIS HAPPENED. I DO NOT KNOW WHAT WOULD CAUSE ALL LUG NUTS TO COME LOOSE FOR NO REASON NOT ONLY ONCE BUT TWICE AND CAUSE THIS TRAUMATIC EXPERIENCE. I DO NOT EVEN WANT THIS CAR ANYMORE I AM TERRIFIEDTO GET IN IT EVEN IF IT WAS FIXED. MY SON DOESNT EVEN WANT TO RIDE IN ANOTHER VEHICLE AGAIN.

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WHILE COMING TO A STOP AT A STOP LIGHT THE REGENERATIVE BRAKES SUDDENLY LET UP AND THE CAR WAS NOT STOPPING CORRECTLY. I APPLIED FULL FORCE TO THE BRAKES AND THE CAR DID SLOW BUT NOT BEFORE HITTING THE CAR IN FRONT OF ME. THE VEHICLE COLLISION WARNING DID NOT COME ON BECAUSE I WAS ALREADY BREAKING.

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"TAKATA RECALL" CONTROL MODULE DID NOT DETECT CAR THAT RAN INTO ME,WHEN THE AIRBAGS DEPLOYED IT SMASHING GLASS DEEP INTO MY EYELID AND FOREHEAD THAT SURGEONS DID NOT GET ALL OF THE GLASS OUT OF MY FACE DUE TO THE AIRBAG SMASHING IT SO DEEP INTO MY FACE.IN MOTION ON THE CITY STREETS

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VEHICLE WAS PARKED IN MY DRIVEWAY. I DROPPED AN INK PEN BETWEEN DRIVER SEAT AND CENTER CONSOLE. WHEN REACHING FOR THE PEN WITH MY LEFT HAND, I SUFFERED A LACERATION ON THE OUTSIDE OF FIRST KNUCKLE OF MY THUMB. THERE IS A VERY SHARP, EXPOSED METAL EDGE ON THE FRAMEWORK OF THE DRIVERS SEAT.

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