What 2,641 owners told NHTSA about the 2014 Ford Focus

MY DPS6 TRANSMISSION AGAIN HAD A SEVERE SHUDDERING INCIDENT WHEN PULLING OUT INTO 55 MPH RUSH HOUR TRAFFIC ON A 6-LANE HIGHWAY. AFTER THE SHUDDER DISCONTINUED AND SPEED WAS INCREASED TO APPROXIMATELY 50 MPH, WHILE ATTEMPTING TO NAVIGATE INTO ANOTHER LANE, I HAD A SIGNIFICANT LOSS OF POWER AFTER ENGAGING THE ACCELERATOR TO THE FLOOR WITH ZERO RESPONSE FROM THE TRANSMISSION. DUE TO THIS DEFECT, MY VEHICLE WAS STRUCK IN THE REAR BY AN ONCOMING VEHICLE.*DT *TR

NHTSA ODI 11328391

WHEN ENTERING HIGH WAY AND STEP ON GAS CAR STRUGGLES AND STAYS AT A LOW SPEED AND WILL NO SPEED UP UNTIL AFTER AWHILE IT STARTS TO SHIFT GEARS. WHEN GOING AT A HIGH SPEED WHEELS START TO SHAKE CAR CAN'T GO FASTER THAN 55MPH. WHEN MAKING A COMPLETE STOP AND THE. STEP ON GAS IT STRUGGLES TO SHIFT GEARS, WHEN TURNING CAR OFF AND THEN TURNING IT ON AFTER 10 MINUTES CAR WILL NOT TURN ON EVEN WITH A NEW BATTERY. YOU HAVE TO KEEP TRYING TO IDLE UNTIL CAR TURNS ON.

NHTSA ODI 11234940

TL* THE CONTACT OWNED A 2014 FORD FOCUS. AFTER SHIFTING THE GEAR SHIFTER INTO THE REVERSE POSITION, THE VEHICLE ERRONEOUSLY ACCELERATED FORWARD AND CRASHED INTO A BRICK BUILDING. NO INJURIES WERE SUSTAINED AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT AND DEEMED DESTROYED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED BY A DEALER OR INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.

NHTSA ODI 11097830

TL* THE CONTACT OWNED A 2014 FORD FOCUS. WHILE DRIVING 70 MPH WITH THE CRUISE CONTROL ACTIVATED, THE STEERING WHEEL VIBRATED WHEN THE CRUISE CONTROL WAS DEACTIVATED. THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A GUARDRAIL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED AND DEEMED A TOTAL LOSS AT THE SALVAGE YARD. THE POLICE WAS NOTIFIED BUT THE CONTACT WAS UNAWARE IF A REPORT WAS FILED. THE CONTACT WAS TAKEN TO THE HOSPITAL BY AMBULANCE FOR OBSERVATION OF CHEST PAINS. THE AIR BAGS DID NOT DEPLOY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 55,000.

NHTSA ODI 10915353

LETTER FROM CONGRESSMAN NEUGEBAUER ON BEHALF OF CONSTITUENTS OF THE 19TH DISTRICT OF TEXAS RE FORD SAFETY ISSUES. *SMD THE CONSUMER OWNS A 2014 FORD FOCUS SE WITH THE OPTIONAL DPS6 POWER SHIFT TRANSMISSION. THE TRANSMISSION EXHIBITED A SEVERE, ERRATIC MOVEMENT, ALONG WITH SHUDDERING/JERKING, WITH THE MOST SEVERE BEING WHILE THE VEHICLE WAS IN REVERSE, PARK OR DRIVE ON FOUR DIFFERENT OCCASIONS. ON TWO OF THOSE OCCASIONS, IT HAPPENED WHEN THE CONSUMER WAS ACCELERATING FROM A COMPLETE STOP AND THE VEHICLE LURCHED BACKWARDS; ONCE HITTING A PEDESTRIAN AND LEAVING SCRATCHES ON THE BACK OF THE VEHICLE WITH A DENTED LICENSE PLATE. ON SEVERAL OCCASIONS, THE VEHICLE ACCELERATED ON ITS OWN AND APPLYING THE BRAKE DID NOT SLOW THE VEHICLE DOWN. LAST YEAR, THE VEHICLE SUDDENLY ACCELERATED AND THE CONSUMER HAD TO HIT A CURB, IN ORDER TO AVOID AN ACCIDENT WITH ANOTHER VEHICLE. THE CONSUMER STATED THE VEHICLE HAD NUMEROUS TRANSMISSION AND ENGINE LEAKS WHERE SEALS HAD TO BE REPLACED. FIVE DAYS AFTER THE VEHICLE WAS INSPECTED, THE VEHICLE WENT INTO PARK WHILE IN THE MIDST OF DRIVING 65 MPH/ THE VEHICLE SHOOK, AND REVVED AND THE RP'S WERE EXTREMELY HIGH, THEN THE VEHICLE STARTED TO SLOW DOWN WITHOUT ANY ASSISTANCE FROM THE CONSUMER. THE VEHICLE CAME TO A COMPLETE STOP, AN ERROR MESSAGE APPEARED THAT SAID TRANSMISSION NOT IN PARK. *JB

NHTSA ODI 10816138

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 25 MPH, THE VEHICLE ACCELERATED RAPIDLY WITHOUT WARNING WHEN THE BRAKE PEDAL WAS DEPRESSED AND CAUSED A CRASH. THE CONTACT DROVE INTO A DITCH AND THE VEHICLE WAS DESTROYED. THERE WERE NO INJURIES SUSTAINED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 50,000.

NHTSA ODI 10788804

BEGINNING AT 6000 MILES AND 7 MONTHS OF OPERATION, MY 2014 FORD FOCUS BEGAN OPERATING ERRATICALLY. THE TRANSMISSION EXHIBITED PHYSICAL SHUDDERS, LURCHING WHEN COMING OUT OF 0MPH, AND BOGGING DOWN/FAILING TO SHIFT TO ACCELERATE WHEN MERGING ONTO THE HIGHWAY. THE FIRST AND MOST NOTICEABLE TIME, IT RESULTED IN MY HITTING THE BUMPER OF THE PERSON IN FRONT OF ME AND A MORE THAN $5000 REPAIR TO THEIR CAR. AT THE TIME, I WAS A SAFE DISTANCE AWAY AT A DRIVE-THRU AND APPLIED GAS TO MOVE FORWARD. AT FIRST, NOTHING HAPPENED, THEN THE CAR LURCHED FORWARD SUDDENLY. I TAPPED THE PERSON IN FRONT OF ME-- NO ONE WAS HURT AND NO DAMAGE WAS DONE TO MY CAR, BUT DAMAGE WAS DONE TO THEIRS. THIS HAS CONTINUED TO WORSEN UNTIL NOW THE CAR EXHIBITS VIOLENT SHUDDERING COMING OUT OF FIRST AND SECOND AND HAS PROBLEMS ACCELERATING, TO THE POINT WHERE IT HAS NEARLY GOTTEN ME HIT GOING THROUGH AN INTERSECTION AND CAUSED ISSUES MERGING ONTO HIGHWAYS.

NHTSA ODI 10759337

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING AT 5 MPH, THE VEHICLE JERKED. IN ADDITION, THE ACCELERATOR WAS DEPRESSED AND THE VEHICLE ACCELERATED IN EXCESS. THE VEHICLE WAS TAKEN TO A DEALER MULTIPLE TIMES WHO DIAGNOSED THAT THE SOFTWARE NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE CONTACT STATED THAT WHILE AT A STOP LIGHT, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND AS THE VEHICLE ACCELERATED IN EXCESS, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE GEARS IN THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000. THE VIN WAS UNAVAILABLE.

NHTSA ODI 10748670

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE THE DRIVER ATTEMPTED TO RESUME ACCELERATION AFTER A COMPLETE STOP, THE VEHICLE VIBRATED AND ABRUPTLY ACCELERATED AND CRASHED INTO THE PRECEDING VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE. THE DEALER REPLACED THE CLUTCH AND THE COMPUTER SYSTEM WAS RESET; HOWEVER, THE FAILURE WAS NOT CORRECTED. THE VEHICLE CONTINUED TO VIBRATE AND ABRUPTLY RESUMED ACCELERATION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,600.

NHTSA ODI 10735064

AFTER DRIVING INTO HOUSTON LAST YEAR, CAME TO A STOP LIGHT ON THE TOLLWAY. THE LIGHT TURNED GREEN, I PRESSED THE ACCELERATOR AND THE ENGINED REVVED HIGH FOLLOWED BY A METAL "CLAPPING/CLANKING" NOISE WHEN VEHICLE CHANGED GEARS. I TOOK MY FOOT OFF OF THE ACCELERATOR, BUT CAR STILL ACCELERATED ON ITS OWN. I ENDED UP RUNNING INTO A CURB TO KEEP FROM HITTING OTHER VEHICLES. THE NEXT DAY, GOING UP A PARKING GARAGE AT 2-5MPH, TRANSMISSION EXHIBITED ERRATIC MOVEMENT AND HAD A SUDDEN ACCELERATION IN REVERSE (GEARSHIFT WAS IN THE "DRIVE" SLOT). A GIRL WAS PASSING BEHIND ME AND WAS STRUCK AS I WAS REACTING TO THE SUDDEN CHANGE IN DIRECTION TRYING TO BRAKE. SHE PUT HER HANDS OUT TO PUSH HERSELF AWAY AND HER RING SCRATCHED MY BACK BUMPER AND HER HAND DENTED IN MY BACK LICENSE PLATE. HER HAND WAS TURNING RED AND BRUISED, BUT SHE REFUSED TO LEAVE HER INFO WITH ME (SHE LOOKED TO BE ABOUT 15). SERVICE DEALERS IN HOUSTON COULD NOT "REPLICATE" PROBLEM AND SAID THIS IS "NORMAL." AFTER THIS INCIDENT, MY HIGHWAY MPG'S HAVE DROPPED FROM 35-42MPG TO NO MORE THAN 27MPG. CITY WENT FROM 26-30 TO NO MORE THAN 24MPG. DROVE TO AUSTIN IN APRIL, STRONG HESITATION AND "STUTTERING" FROM A COMPLETE OR NEAR STOP. AT HIGHWAY SPEEDS, IT FEELS JUMPY. VEHICLE WILL ACCELERATE ON ITS OWN BETWEEN 5-20MPH, AND 45-55MPH. I DRIVE ON A COLLEGE CAMPUS WHERE SPEED IS 20MPH AND I WILL HAVE TO PUT CAR INTO NEUTRAL TO KEEP IT FROM ACCELERATING. I TOOK THIS VEHICLE TO THE DEALERSHIP AT AROUND 100 MILES - THEY GAVE ME A PRINTOUT FROM FORD SHOWING WHY THIS BEHAVIOR IS "NORMAL" AND WILL GET BETTER WITH MORE MILEAGE. AT AROUND 6000 MILES AT THE DEALERSHIP IN HOUSTON AFTER INJURING SOMEONE, THEY SAID IT WAS "NORMAL" FOR THIS VEHICLE TO EXHIBIT "UNDESIRABLE CONDITIONS" AND I JUST NEED TO FURTHER BREAK IN THE TRANSMISSION. NOW THE PROBLEM IS EVEN WORSE, AND MY LOCAL DEALERSHIP SAYS IT WILL TAKE AT LEAST 2 WEEKS IN THE SHOP.

NHTSA ODI 10715891

WHILE DRIVING IN STOP AND GO TRAFFIC THE CAR ACCELERATED, LURCHING FORWARD, INSTEAD OF STOPPING WHEN THE BRAKES WERE APPLIED, CAUSING ME TO STRIKE THE CAR IN FRONT OF ME. CAR TRANSMISSION REVVED AND GAVE THE SOUND OF A CAR SHIFTING GEARS, AND CONTINUED TO REV FOR SEVERAL SECONDS AFTER IMPACT. *TR

NHTSA ODI 10702561

ON 7/31/14, MY FORD FOCUS HATCHBACK ACCELERATED WHILE PARKING AND CRASHED INTO A HIGH CHAIN-LINK FENCE. SIGNIFICANT FRONT END DAMAGE TO THE VEHICLE WAS REPAIRED. THE AIRBAGS NEVER DEPLOYED WHEN I HIT THE FENCE AND SMALL TREE AND I WAS LUCKY THAT NO ONE WAS NEAR THE CAR WHEN IT MALFUNCTIONED.SUBSEQUENTLY, THE CAR HAS BEEN PARKED! I HAVE TRIED TO COMMUNICATE WITH FORD MOTOR CO. BY FAX, LETTER AND PHONE OVER THE LAST 2 MONTHS.THE DEALERSHIP WANTS NOTHING TO DO WITH THIS CAR. WE ARE RELUCTANT TO SELL AND WANT THIS CAR OFF THE MARKET. WE HAVE NO VOICE. I CONTINUE TO READ ALL COMPLAINTS ON YOUR SITE. WHEN ARE YOU GOING TO DO ANYTHING ABOUT IT! I CAN'T PUT MY GRANDKIDS IN THIS CAR AND I DON'T WANT ANYONE'S CHILD IN THIS CAR.PLEASE CALL ME. WE NEED TO GET THIS CAR OFF THE MARKET BEFORE SOMEONE IS INJURED OR WORSE! *TR

NHTSA ODI 10640092