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What 2,641 owners told NHTSA about the 2014 Ford Focus

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (2,641)Crash / fire / injury (89)Transmission & drivetrain (1,587)Engine (454)Fuel system (359)Electrical system (274)Steering (225)Speed control (169)Body & structure (62)Latches & locks (47)Electronic Stability Control (esc) (39)Brakes (34)

12 of 2,641 complaints match · Fuel system · crash/fire/injury only · clear filters

Jul 3, 2025Transmission & drivetrainFuel systemCrash3 injuries

Car stalls and have had three car accidents and ford refused to pay for gas tank isoes and car does not start after it is used for a few mins. There is a serious mileage fluctuations and ford dealership tefises to repair failed recall and claim ford Corp will not pay for repairs so that is nothing to be seen. Car has been seen 3 ties after failed repair and ford will nit take any responsibility for tevlls that didn't work.. Ford might offered some repair program but honoring it is another matter. Ford is aware of car accidents and claim they rather be sues then Repair car.

NHTSA ODI 11670961

Jun 11, 2021Electrical systemEngineFuel systemCrash1 injury

Jan.26th 2018 I purchased a 2014 Ford Focus SE from Pacifico Ford. I was told by salesman No Recalls and No safety Issues. The car was on the lot with new inspection stickers. I was given a clean car fax. I was deceived. The car was returned the next day for driving improperly. It gave too much gas or not enough, was shuddering and sticking, steering issues, drifted to the right, and steering wheel had to be crooked to park to adjust the wheels, and car had a burn smell. Ford found transmission problem, engine leaking oil, clutch problem, cpu issues, failed road test and leaky seals. A week later, I was told all was fixed as new. April 23rd 2018 the car malfunctioned disabling me for life. While I was parking, the car accelerated forward, slammed into a barrier, roared up in the air, slammed down a slope and into a tree. Malfunction codes from an auto collision center were it was towed were achieved, one of which is an acceleration malfunction code. No air bags deployed, no warning. I found out after the malfunction there were many safety issues and recalls that I was not told of day of sale. Ford, a once trusted company, disabled me for life.

NHTSA ODI 11420602

Nov 20, 2020Transmission & drivetrainAirbagsFuel systemCrash1 injury

TL* THE CONTACT OWNED A 2014 FORD FOCUS THAT SHE PURCHASED FROM PACIFICO FORD, INC.(6701 ESSINGTON AVE, PHILADELPHIA, PA 19153). SHE STATED THAT THE VEHICLE WOULD STALL WHILE DRIVING AT VARIOUS SPEEDS WITHOUT WARNING SOON AFTER PURCHASE. SHE TOOK THE VEHICLE BACK TO THE DEALER AND AFTER A WEEK, THE VEHICLE WAS RETURNED TO THE CONTACT. UPON RETURN OF THE VEHICLE, THE VEHICLE INDEPENDENTLY ACCELERATED WHILE ATTEMPTING TO PARK WITHOUT WARNING. DUE TO THE FAILURE, THE VEHICLE SLAMMED INTO A BARRIER AND FLIPPED OVER INTO SLOPE AND LANDED INTO A TREE. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. THE CONTACT WAS ASSISTED BY A BYSTANDER AND WAS TAKEN OUT OF HER VEHICLE. THE AUTHORITIES ARRIVED AT THE SCENE AND THE CONTACT WAS TAKEN TO A HOSPITAL TO BE TREATED FOR HER INJURIES. SINCE THE ACCIDENT, THE CONTACT STATED THAT SHE WAS TREATED FOR A CONCUSSION, FOUR DIFFERENT BRAIN INJURIES, A BROKEN NECK, A BROKEN UPPER AND MIDDLE BACK, A BROKEN LEFT HIP DISC, AND A BROKEN LEFT KNEE. A POLICE REPORT WAS NOT FILED AT THE SCENE. THE VEHICLE WAS DESTROYED AT THE SCENE AND WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT REMAINED IN THERE POSSESSION. THE DEALER NOR THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. UPON INVESTIGATION, THE CONTACT DISCOVERED THAT THERE WERE TWO RECALLS ON THE VEHICLE FOR NHTSA CAMPAIGN NUMBERS: 18V735000 (FUEL SYSTEM, GASOLINE) AND 20V331000 (LATCHES/LOCKS/LINKAGES). THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.

NHTSA ODI 11375607

Feb 19, 2020Electrical systemEngineFuel systemCrash2 injuries

THE EXCESSIVE VACCUUM MAY RESULT IN AN ENGINE STALL WHILE DRIVING, WITHOUT WARNING AND WITHOUT THE ABILITY TO RESTART THE VEHICLE, INCREASING THE RISK OF A CRASH. VERY DANGEROUS. CONSTANTLY BATTLING WITH THIS CAR DAILY.

NHTSA ODI 11310191

Jul 25, 2019Transmission & drivetrainSpeed controlFuel systemCrash

WHEN ENTERING HIGH WAY AND STEP ON GAS CAR STRUGGLES AND STAYS AT A LOW SPEED AND WILL NO SPEED UP UNTIL AFTER AWHILE IT STARTS TO SHIFT GEARS. WHEN GOING AT A HIGH SPEED WHEELS START TO SHAKE CAR CAN'T GO FASTER THAN 55MPH. WHEN MAKING A COMPLETE STOP AND THE. STEP ON GAS IT STRUGGLES TO SHIFT GEARS, WHEN TURNING CAR OFF AND THEN TURNING IT ON AFTER 10 MINUTES CAR WILL NOT TURN ON EVEN WITH A NEW BATTERY. YOU HAVE TO KEEP TRYING TO IDLE UNTIL CAR TURNS ON.

NHTSA ODI 11234940

Dec 3, 2018Transmission & drivetrainEngineFuel systemFire

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING ON SEVERAL OCCASIONS AND THE "TRANSMISSION FAILURE, SERVICE ENGINE SOON" WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE IN OCTOBER OF 2018. IN ADDITION, THE GEAR SHIFTER FAILED TO SHIFT INTO THE DRIVE POSITION AND SMOKE APPEARED UNDERNEATH THE HOOD ON ONE OCCASION WHILE DRIVING VARIOUS SPEEDS. MORRIE'S MINNETONKA FORD (13400 WAYZATA BLVD, MINNETONKA, MINNESOTA 55305, (952) 546-5441) WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO REMEDY FOR NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 97,542.

NHTSA ODI 11155756

Nov 19, 2018Fuel systemCrash

I WAS DRIVING LAST FEBRUARY, 2018, LOW ON GAS. ABOUT TO PULL OFF INTERSTATE TO REFUEL. LESS THAN A MILE FROM EXIT, ENGINE CUT OFF COMPLETELY. NO INDICATOR LIGHT EVER CAME ON THAT I WAS LOW ON FUEL. I PULLED OVER INTO EMERGENCY LANE. WHILE WAITING FOR TOW OPERATOR, MY FOCUS WAS SIDE SWIPED BY A TRACTOR TRAILER AND TOTALED BY CAR INSURANCE. LUCKILY, NEITHER MYSELF NOR BROTHER WERE INJURED. WE WERE IN VEHICLE. IT WAS TERRIBLE. I JUST WANTED SOMEONE WITH NHTSA TO KNOW. I DO NOT BELIEVE I HAD A TWO LITER ENGINE IN THE THING, WHICH IS WHAT THE INCOMPLETE RECALL INDICATES.

NHTSA ODI 11152445

May 16, 2018Transmission & drivetrainEngineFuel systemCrash

VACUUM SEAL ON GAS TANK IS FAULTY AND GETS AIR BUBBLES AND THE CAR CUTS OFF AT RANDOM. IT CUT OFF IN THE MIDDLE OF AN INTERSECTION YESTERDAY AND I ALMOST GOT HIT. I'VE REPORTED THIS ISSUE MULTIPLE TIMES. SEVERAL OTHER ONES WERE RECALLED BUT NOT MY VIN NUMBER BUT IT'S THE EXACT SAME ISSUE.

NHTSA ODI 11094075

Jan 10, 2018EngineFuel system1 injury

THE CAPLESS GAS TANK IS TRAPPING AIR, CAUSING THE CAR TO "BURP" AND SOMETIMES TURNING ENGINE OFF EVEN WHEN DRIVING. THIS HAS HAPPENED NUMEROUS TIMES IN THE LAST 8 MONTHS. BUT MORE FREQUENTLY LATELY. I WAS DRIVING DOWN THE INTERSTATE AND MY ENGINE CUT OFF FROM IT. WENT TO GET IT CHECKED OUT AND THE SERVICE CENTERS KEEP GIVING ME THE SAME RESPONSE EVERYWHERE.

NHTSA ODI 11061968

Nov 15, 2017Transmission & drivetrainElectrical systemFuel systemCrash

DUAL CLUTCH AND ELECTRICAL WIRING HARNESS SHIFTED TRANSMISSION IN DRIVE WHEN I WAS IN PARK RESULTING THE CAR WRECKING INTO MY GARAGE. CANISTER PURGE VALVE STUCK OPEN RESULTING IN LOW FUEL PRESSURE CAUSING THE VEHICLE TO STALL WHEN DRIVING ON THE HIGHWAY. SEVERAL OCCASIONS THE CAR GAVE ME INACCURATE GAS MILEAGE MILES TO EMPTY CAUSING ME TO BECOME STRANDED.TRANSMISSION SHUTTER WHEN THE VEHICLE IS OFF BUT YOU OPEN A DOOR OR TURN ON A LIGHT. TRUNK CAME OPEN WHILE I WAS IN THE CAR WASH. ANOTHER NCIDENT ALMOST CAUSING ME TO WRECK WHEN I WSS BRAKING THE CAR ACCELERATED. DEATH TRAP!

NHTSA ODI 11046180

Aug 31, 2017Transmission & drivetrainFuel systemCrash

WHILE DRIVING DOWN THE ROAD AT 30 MPH MY VEHICLE STALLED AND LOST COMPLETE POWER. I WAS NEARLY INVOLVED IN AN ACCIDENT, BUT FORTUNATELY THE ALERT DRIVERS AROUND ME WERE ABLE TO BRAKE IN TIME. A FRIENDLY SAMARITAN HELPED TO PUSH MY VEHICLE TO THE SIDE OF THE ROAD. THANKFULLY I WAS PHYSICALLY OKAY, BUT EMOTIONALLY NOT SO MUCH. I PURCHASED A BRAND NEW 2014 FORD FOCUS OFF OF THE LOT AND HAVE SINCE HAD NOTHING BUT ISSUES. I'M STILL PAYING ON THE VEHICLE TODAY AND NOW IT IS NOT IN USE UNLESS I CAN COME UP WITH 2,500.00 TO REPAIR THE ENTIRE FUEL SYSTEM. THIS SYSTEM SHOULD NOT HAVE FAILED AT ONLY 67,000 MILES. THERE IS AN ISSUED RECALL ON SIMILAR FORD VEHICLES MANUFACTURED FROM 2013-2015 WHICH IS THE SAME TIME FRAME IN WHICH MY VEHICLE WAS MANUFACTURED. AFTER REPEATED ATTEMPTS TO COME TO A RESOLUTION THROUGH FORD CUSTOMER SERVICE, THEY WON'T EVEN OFFER INFORMATION ON THE TYPE OF FUEL SYSTEM USED ON THE VEHICLES WITH THE RECALL BECAUSE THEY DON'T WANT TO BE LIABLE FOR THIS DEFECT. I'M OUT OF A VEHICLE AT 67,000 MILES AND HAVE NO CONSUMER PROTECTION. IT'S SCARY TO READ ABOUT THE 100'S OF PEOPLE WHO EXPERIENCED THE EXACT SAME FUEL SYSTEM MALFUNCTION AT SIMILAR MILEAGE. THIS IS A SERIOUS SAFETY ISSUE THAT FORD NEEDS TO ADDRESS IMMEDIATELY. IN ADDITION, SINCE I HAVE HAD THE VEHICLE THE TRANSMISSION HAS BEEN JERKY AND I CAN'T EVEN ACCELERATE ONTO A HIGHWAY. FORD HAD VEHEMENTLY DENIED THAT IT WAS ANYTHING WRONG WITH THE MANUFACTURER TRANSMISSION AND YET SINCE THEY HAVE ISSUED A RECALL ON THE TRANSMISSION, BUT NOW TELL ME I'M TOO FAR PAST MY WARRANTY(WHICH WAS ONLY 7,000 MILES AGO) I'M HEARTBROKEN BECAUSE I DON'T HAVE THE MONEY TO REPAIR THIS SORT OF SYSTEM, ESPECIALLY KNOWING IT IS A DEFECT ON THEIR PART.

NHTSA ODI 11020918

Jan 16, 2015AirbagsBrakesFuel systemCrash

I BACKED OUT OF A PARKING SPOT. WHEN I PUT THE CAR IN DRIVE, THE CAR ACCELERATED WITH OUT ME PUSHING THE GAS PEDAL, I ATTEMPTED TO STOP BY APPLYING THE BRAKE AND STRUCK ANOTHER CAR. THE BRAKES COULD NOT STOP MY CAR. *TR

NHTSA ODI 10673039

Working with the data? Download all 2,641 complaints as CSV · fetched from NHTSA July 7, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2014 Ford Focus verdict →