What 2,641 owners told NHTSA about the 2014 Ford Focus

The contact owns a 2014 Ford Focus. The contact stated that while driving at 5 MPH and accelerating, the vehicle started shuddering. The contact stated that the transmission was shifting erratically, causing the vehicle lunge forward. No warning light was illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the failure was due to a faulty shift fork in the transmission, and a faulty spark plug. The vehicle was not repaired. The manufacturer was made aware of the failure and filed a complaint on behalf of the contact. The failure mileage was approximately 25,000.

NHTSA ODI 11545906

The contact owns a 2014 Ford Focus. The contact stated while driving from a complete stop and depressing the accelerator pedal, the vehicle shuddered. The contact stated that the failure recurred while driving and shifting between gears. The check engine warning light was illuminated. The vehicle taken to the dealer on two occasions, and the transmission clutch was replaced and the PCM was reprogrammed twice; however, the failure persisted. Additionally, the contact stated that the vehicle failed to respond upon shifting into reverse (R) and the engine revved. The contact stated that the vehicle operated as if the transmission was in neutral(N). The vehicle was taken to a second dealer, Lynch Ford of Mukwonago (1015 Main St, Mukwonago, WI 53149) where it was diagnosed that the TCM had failed and needed to be replaced. The vehicle was repaired. The contact stated that while driving at an undisclosed speed, the transmission was not shifting as intended and the vehicle was shuddering while shifting between gears. The message "Transmission Overheated" was displayed. The vehicle was taken to a third dealer, Griffin Ford (1940 E Main St, Waukesha, WI 53186), where it was diagnosed and the transmission actuator was replaced. Additionally, the contact stated that while attempting to start the vehicle with the ignition key, the vehicle failed to start at first attempt, and there was an abnormal clicking sound coming from the engine. The manufacturer was notified of the failure, but no assistance was provided. The vehicle was not repaired. The failure mileage was approximately 15,661.

NHTSA ODI 11545668

The contact owns a 2014 Ford Focus. The contact stated that after shifting the gear selector to reverse, the vehicle failed to respond as needed. The vehicle was towed to the local dealer who diagnosed that the transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 89,000.

NHTSA ODI 11545422

The contact owns a 2014 Ford Focus. The contact stated while driving at various speeds, the vehicle unintendedly downshifted, with the check engine warning light illuminated. The vehicle was initially taken to Essential Ford of Stuart (4000 SE Federal Hwy, Stuart, FL 34997) where the failure was acknowledged; however, the dealer could not service the vehicle in a timely manner. The vehicle was taken to a second dealer where the contact paid out of pocket for the repair. The manufacturer was notified of the failure. The vehicle was repaired. The failure mileage was approximately 50,000.

NHTSA ODI 11545125

The contact owns a 2014 Ford Focus. The contact stated while driving 35 MPH, the vehicle ceased to accelerate as designed. The contact pulled over to the side of the road where the transmission overheated warning light was illuminated. The vehicle was towed to the dealer to be diagnosed. The contact was informed that the transmission clutch failed and needed to be replaced. The manufacturer was not made aware of the failure. The failure mileage was approximately 141,000.

NHTSA ODI 11545277

Bought this 2014 Ford Focus from a used dealership for my 16 year old daughter's 1st car. Within a week of owning the car noticed the car had a hesitation going from a stop sign intersection stop to pulling out would not pickup speed but has a forced hesitation before eventually gaining speed. My daughter was also at a intersection one day when the car slipped and jerked as a result in sudden or delayed vehicle acceleration nearly causing an accident. We have a engine light code that was showing as well during the first week of owning the car and it reads as: Transmission code P090C-00 Clutch B Actuator Control Circuit Low. The Actuator part was replaced and the car continues to have the same problem and the engine light continues to go on and off.

NHTSA ODI 11544438

The contact owns a 2014 Ford Focus. The contact stated while driving from a complete stop, the accelerator pedal was depressed, but the vehicle jerked and hesitated to respond. The check engine warning light was illuminated. The contact stated that the failure recurred while driving. The contact stated that on several occasions, the vehicle failed to respond upon depressing the accelerator pedal, causing the contact to pull to the side of the roadway. The vehicle was taken to the dealer and an independent mechanic, where unknown repairs were completed; however, the failure recurred. The contact received notice of Ford Campaign Number: 14M02. The vehicle was taken to the dealer, where it was diagnosed that the TCM and the transmission had failed and needed to be replaced. The dealer informed the contact that the TCM would be covered under the campaign; however, she would be charged a repair and labor fee for the transmission clutch replacement. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 22,000.

NHTSA ODI 11544497

The contact owns a 2014 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The vehicle was taken to the dealer where it was diagnosed that the transmission control module failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact stated that the vehicle failed to shift into reverse. Additionally, while driving at an undisclosed speed, the vehicle stalled, and the check engine warning light illuminated. The vehicle was towed to the dealer where it was diagnosed that the transmission control module had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was included in the Customer Satisfaction Program Campaign Number: 14M02 however, the parts to perform the repair were on backorder. The failure mileage was approximately 60,000.

NHTSA ODI 11542864

The contact owns a 2014 Ford Focus. The contact stated while reversing at 3 MPH, the contact heard an abnormal sound coming from the vehicle. No warning light was illuminated. The vehicle was diagnosed by the dealer, and it was confirmed that the clutch shudder was the cause of the failure. The vehicle was repaired but the failure reoccurred. The manufacturer was made aware of the failure and confirmed that the vehicle was not under warranty. The failure mileage was approximately 50,001.

NHTSA ODI 11540335

The contact owns a 2014 Ford Focus. The contact stated while driving 25 MPH, the vehicle hesitated while depressing the accelerator pedal. The vehicle was towed to a dealer. The vehicle was diagnosed, and the mechanic confirmed a failure with the clutch and ignition coils. The vehicle was not repaired. The manufacturer was made aware of the failure and directed the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 63,000.

NHTSA ODI 11540050

The contact owns a 2014 Ford Focus. The contact stated that on several occasions while stopped at a traffic light, the accelerator pedal was depressed, and the transmission shifted gears rough. The check engine warning light was illuminated. The contact stated while driving up an incline, there was a delay in acceleration while the accelerator pedal was depressed. Additionally, the contact stated that the vehicle failed to start. The vehicle had to be jumpstarted. The contact stated that the vehicle was taken to the dealer where it was diagnosed that the transmission needed to be replaced due to the clutch shudder failure. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that Customer Satisfaction Program: 14M02 and Customer Satisfaction Program: 19N08 had expired. The contact was referred to the NHTSA Hotline. The failure mileage was approximately 90,000.

NHTSA ODI 11539371

The contact owns a 2014 Ford Focus. The contact stated that after stopping at a traffic light, the vehicle failed to accelerate. The check engine warning light was illuminated. The contact shut off and restarted the vehicle. The contact then drove to the residence; however, the vehicle failed to restart the following day. An independent mechanic arrived at the residence to replace the battery; however, the failure recurred. Another independent mechanic arrived at the residence to replace two unknown sensors, but the failure persisted, with the transmission overheating and the check engine warning lights illuminated. The vehicle was towed to a third independent mechanic, who referred the contact to a transmission specialist. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.

NHTSA ODI 11538592

The contact owns a 2014 Ford Focus. The contact stated while driving at various speeds, the vehicle was shuddering and vibrating while shifting gear. Additionally, while driving, the vehicle failed to properly accelerate while depressing the accelerator pedal. The vehicle was taken to the local dealer who diagnosed that the transmission clutch was faulty and needed to be replaced. The vehicle was not yet repaired. The contact stated the transmission clutch had been replaced on two previous occasions. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under an Extended Warranty. The failure mileage was 19,000.

NHTSA ODI 11537971

The contact owns a 2014 Ford Focus. The contact stated that while attempting to accelerate from a stop light, the vehicle failed to accelerate, and the transmission erroneously shifted to neutral. The vehicle was taken to the local dealer who diagnosed that the transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was informed of the failure, but no assistance was offered. The contact stated that the transmission was previously serviced for the failure on multiple occasions. The failure mileage was 60,000.

NHTSA ODI 11537204

The car slips gears on takeoff. This is a common problem with these cars. The problem is when people google it the results tell them to drive them hard not easy on takeoff. They say drive it like you stole it. I feel the is very dangerous and these cars should be recalled and taken off the roads.

NHTSA ODI 11537273

The contact owns a 2014 Ford Focus. The contact stated while shifted into reverse(R), the wheels locked, and the vehicle shuddered. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to Customer Satisfaction Program: 14M02 (Transmission Control Module). The manufacturer was not made aware of the failure. The failure mileage was approximately 130,000.

NHTSA ODI 11536342

The contact owns a 2014 Ford Focus. The contact stated that after arriving at her destination, the vehicle failed to shift into reverse. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the transmission dual clutch and shifter cable. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 100,000.

NHTSA ODI 11536357

The contact owns a 2014 Ford Focus. The contact stated while attempting to drive from a complete stop, she depressed the accelerator pedal, but the vehicle failed to respond. The contact stated that she applied more pressure to the accelerator pedal and the vehicle slowly responded. The contact stated that the check engine warning light illuminated while driving and the message "Transmission Overheated" was displayed. The contact veered to the side of the road to allow the transmission to cool off. The vehicle was taken to an independent mechanic on several occasions, and the grill shudder module assembly, the transmission fluid, and the transmission clutch actuator were replaced; however, the failure persisted. The vehicle was not repaired. The dealer was not notified of the failure. The contact related the failure to Ford Campaign Number: 19N07. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 90,000.

NHTSA ODI 11535919

The contact owns a 2014 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle jerked into second gear. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact related the failure to Customer Satisfaction Program: 14M02 (Transmission Control Module). The manufacturer was not made aware of the failure. The failure mileage was approximately 114,000.

NHTSA ODI 11535537

The contact owns a 2014 Ford Focus. The contact stated while stopped and attempting to accelerate, the vehicle failed to accelerate as needed. The contact stated that the “Transmission Hot” message was displayed, and the check engine warning light was illuminated. The contact was able to drive the vehicle to the residence. The vehicle was not diagnosed or repaired. The dealer was contacted, but no assistance was provided. The manufacturer was contacted but no assistance was provided. The failure mileage was 100,000.

NHTSA ODI 11534173

as I am not 100% sure where the problem comes from. And I know that this car and other Ford vehicles are infamous for these issues. My Ford focus’s transmission will spontaneously without warning completely shut off while driving which has caused me to almost get into crashes multiple times. I have brought my car to a ford dealership to get inspected in hopes of being included in a program which makes ford pay for a rental car while the part that causes the issues is delivered (there is large back order on the TCM) but when my car was done being diagnosed they claim my clutch needs to be replaced for 3200 which is ridiculous first of all but the main problem with this is that the broken TCM is what is causing the clutch to break creating a never ending cycle of replacements I have to pay for and even if i get a clutch replacement it won’t fix my overheating issue. These problems that are caused by ford have caused me to almost get into mulitple crashes and is restricting me from getting to work and I am getting no help from ford customer service and the individual dealerships try and scam me any chance I get so this is my last resort at getting any help

NHTSA ODI 11533710

mY TRANSMISSION SHUTTERS IN TRAFFIC AND FORD DEALERSHIP SAID THEY REPLACED THE TRANSMISSION CONTROL MODULE .WHEN I GOT THE CAR BACK IT WAS DOING THE SAME THING. NOW THEY SAY IT IS UNDSER RECALL . THAT IT HAS BEEN FIXED.

NHTSA ODI 11533230

The contact owns a 2014 Ford Focus. The contact stated while depressing the accelerator pedal from a stop, the vehicle started shuddering. The contact stated that the check engine warning light was illuminated. The contact took the vehicle to the local dealer and was informed that the VIN was associated with NHTSA Campaign Number: 13V523000 (Power Train). The dealer repaired the vehicle under the recall however, the vehicle experienced the failure. The contact took the vehicle back to the local dealer, where it was diagnosed with needing the transmission control module to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 100,000.

NHTSA ODI 11533239

I was driving the 2014 ford focus and it slipped out of gear no warning lights when accelerating only rpm’s would go up the vehicle still out of gear I immediately put on my flashers and pulled to the side of the highway with cars going by and the vehicle would restart no go in or out of gear. I had it towed to the nearest dealership after pulling over and turning car off after I turned key back on the engine light was on red and stated transmission fault, repair immediately. It was very dangerous situation I was in four lanes of traffic doing 65 mph when the vehicle slipped out of gear with no acceleration. It completely stalled at 65 mph.

NHTSA ODI 11532960

The transmission has completely failed multiple times causing us to have to push the car out of lanes of traffic because the car would not move forwards or backwards. The transmission would slip during acceleration even after clutch cleaning and fluid flush. There were no warnings, lamps, or messages. Its very clear that there is an issue with these cars as everyone appears to have the same TCM issues.

NHTSA ODI 11532643