What 2,641 owners told NHTSA about the 2014 Ford Focus

ON 7/31/14, MY FORD FOCUS HATCHBACK ACCELERATED WHILE PARKING AND CRASHED INTO A HIGH CHAIN-LINK FENCE. SIGNIFICANT FRONT END DAMAGE TO THE VEHICLE WAS REPAIRED. THE AIRBAGS NEVER DEPLOYED WHEN I HIT THE FENCE AND SMALL TREE AND I WAS LUCKY THAT NO ONE WAS NEAR THE CAR WHEN IT MALFUNCTIONED.SUBSEQUENTLY, THE CAR HAS BEEN PARKED! I HAVE TRIED TO COMMUNICATE WITH FORD MOTOR CO. BY FAX, LETTER AND PHONE OVER THE LAST 2 MONTHS.THE DEALERSHIP WANTS NOTHING TO DO WITH THIS CAR. WE ARE RELUCTANT TO SELL AND WANT THIS CAR OFF THE MARKET. WE HAVE NO VOICE. I CONTINUE TO READ ALL COMPLAINTS ON YOUR SITE. WHEN ARE YOU GOING TO DO ANYTHING ABOUT IT! I CAN'T PUT MY GRANDKIDS IN THIS CAR AND I DON'T WANT ANYONE'S CHILD IN THIS CAR.PLEASE CALL ME. WE NEED TO GET THIS CAR OFF THE MARKET BEFORE SOMEONE IS INJURED OR WORSE! *TR

NHTSA ODI 10640092

I WAS ENTERING AN EIGHT-CAR PARKING AREA AND DECIDED TO PARK A FEW FEET AHEAD BY A HIGH CHAIN-LINK FENCE. THE CAR WAS ALMOST TO A COMPLETE STOP AND I WAS ABOUT TO SHIFT INTO PARK WHEN I HEARD A "REVVING" NOISE FROM THE ENGINE. THE CAR BOLTED. BRAKING HARD ,I SLAMMED INTO THE FENCE AND SMALL TREE. THE AIRBAGS NEVER DEPLOYED.I SAT STUNNED. NEVER EXPERIENCED ANYTHING LIKE THIS IN ALL MY YEARS AS A DRIVER. I BELIEVE THE CAR MALFUNCTIONED AND THERE WAS A "SUDDEN UNEXPLAINED ACCELERATION".FIX THIS PROBLEM OR TAKE THE CAR OFF THE MARKET! *TR

NHTSA ODI 10621950

ON JUNE 23, 2014 WHILE TRAVELING ON THE HIGHWAY, THE SUBJECT VEHICLE 'STALLED' WITHOUT WARNING. DESPITE ATTEMPTING TO RESTART THE VEHICLE, THE DRIVER WAS UNABLE. THE SUBJECT VEHICLE WAS STRUCK FROM BEHIND CAUSING PERSONAL INJURY. *TR

NHTSA ODI 10618810