Nov 24, 2015Transmission & drivetrainSpeed control
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, THE VEHICLE BEGAN TO JERK AND MAKE AN ABNORMAL NOISE. IN ADDITION, THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA ODI 10806431
Nov 24, 2015Transmission & drivetrainEngineFuel system
I PURCHASED THIS VEHICLE FROM A REPUTABLE DEALERSHIP IN TOWN AS A USED VEHICLE BUT WITH ONLY 20K MILES ON IT. THE DEALERSHIP REFUSED TO LET ME TEST DRIVE IT ON THE HIGHWAY CITING DEALERSHIP RULES. EVERYTHING SEEMED TO WORK FINE. ONE WEEK AFTER GETTING CAR HOME IT BEGAN SHUDDERING AND FAILING TO ACCELERATE ONLY TO RAPIDLY SHIFT GEARS ONCE IT FIGURED OUT WHAT IT WANTED TO DO. WHEN TRYING TO ENTER HIGHWAY THE CAR WOULD RUN THROUGH 4 GEARS BEFORE HITTING MPH CAUSING HORRIBLE AND SLUGGISH PERFORMANCE. WHEN FINALLY GET UP TO 55 MPH OR MORE, THE CAR SHUTTERS SO BAD IT IS MAKING OTHER PARTS FALL APART AND COME LOOSE...LIKE THE STEERING AND A/C NOT WORKING PROPERLY...I HAVE TO GO 80 JUST TO GET IT TO REDUCE SLIGHTLY. I CALLED UP DEALER AND DEMANDED THEY REPAIR. DEALER RESET TRANSMISSION TO FACTORY DEFAULTS WHICH FIXED NOTHING. TOOK CAR IN 3 MORE TIMES WHEN FINALLY THEY ADMITTED IT WAS A CLUTCH ISSUE AND PUT ME ON A BACK ORDER LIST. I WAITING 3 MONTHS WHILE HAVING TO DRIVE AN UNSAFE VEHICLE BUT IT FINALLY WAS REPLACED. TO NO ONES SURPRISE THE CAR PERFORMS WORSE NOW THEN IT DID. TOOK BACK TO DEALER 2 MORE TIMES, TO WHICH I WAS TOLD THE CLUTCH HAS A 1000 MILE BREAK IN PERIOD. I ASKED THEN WHY DIDN'T ANYONE SAY THAT WHEN I PICKED IT UP. SPOKE WITH SERVICE MANAGER WHO KEEPS TRYING TO TELL ME THEY CAN DUPLICATE THE PROBLEM...I ASKED WHY IS IT I HAVE THE PROBLEM 100% OF THE TIME I DRIVE IT BUT IT NEVER SEEMS TO HAPPEN WHEN YOU HAVE IT.... I EVEN TRIED DEMONSTRATING BUT THEY LITERALLY JUST IGNORED ME AND SAID THEY DIDN'T HEAR ANYTHING OR FEEL ANYTHING...I HAVE REACHED OUT TO CLASS ACTION LAWYERS FOR DETAILS ON HOW TO SUE AND GET CAR PAID FOR TAKEN BACK SO I CAN GET A SAFE CAR....OTHERWISE I HAVE TO DRIVE A KNOWN SAFETY HAZARD.
NHTSA ODI 10806493
Nov 23, 2015Engine
THIS PROBLEM START SINCE I GOT THE CAR THEY TOLD ME IT WAS NORMAL BUT THIS IS THE 3 TIME I ALMOST HAVE AN ACCIDENT ON THE HIGHWAY AND INTERSECTIONS THE CAR ENGINE STALL WHEN THAT HAPPEN THE CAR WONT RESPOND THIS HAPPEN ALL THE TIME IF I AM DRIVING FAST OUR SLOW. I ALREADY TAKE IT TO THE DEALER 6 TIMES TO GET IT FIX AND THE CAR IS GETTING WORSE I ONLY HAVE ONE REPAIR INVOICE THEY WONT GIVE ME ANYTHING BECAUSE THEY SAY NOTHING IS WRONG WITH THE CAR THEY ALSO REPLACE THE CLUTCH AND RESTART THE TRANSMISSION A FEW TIMES.
NHTSA ODI 10806287
Nov 20, 2015SteeringTransmission & drivetrainEngine
I PURCHASED THE CAR BRAND NEW. IT STARTED BOGGING OUT DYING IN SLOW TRAFFIC AND IN THE MIDDLE OF TURNS. I HAVE HAD IT IN THE SHOP 5 TIMES FOR SAME ISSUE NOTHING WAS RESOLVED. I HAVE ALMOST GOTTEN IN A COUPLE ACCIDENTS WHEN TURNING THE CAR DIES IN THE MIDDLE OF STREET AND I HAVE ALMOST BEEN T BONED. I SOUNDS LIKE THE ENGINE IS GOING TO FALL OUT AT TIMES. SOMETIMES WHEN IT STARTS TO DIE IT EXCELERATES AND SEND THE CAR FORWARD AT A FAST SPEED. I HAVE ONLY HAD CAR 18 MONTH. I AM TERRIFIED TO DRIVE THIS CAR!
NHTSA ODI 10795137
Nov 20, 2015Transmission & drivetrain
CAR HAS UNDER 9000 MILES AND BOUGHT BRAND NEW WITH 12 MILES FROM DEALERSHIP 9 MONTHS AGO. DEALERSHIP SAID NOTHING WAS FOUND WRONG DURING SEVERAL TEST DRIVES. EXPERIENCED CRUNCHING/GRINDING SOUND, AND SLIPPING DURING ACCELERATION FROM STANDSTILL, JUMPING/JITTERING EFFECT UNTIL SPEED WAS OBTAINED. MADE TRIP TO DEALERSHIP ON PERSONAL TIME WITH THE SIGNIFICANT OTHER. MET UP WITH SERVICE DEPT. GENERAL MANAGER, TOOK A LITTLE DRIVE AND TOO ONE'S SURPRISE, WAS ABLE TO FULLY REPLICATED THE ORIGINAL ISSUES WITHOUT FAIL. IT IS CURRENTLY BEING FIXED AS OF WRITING THIS. DID FURTHER RESEARCH AND COME TO FIND OUT THOUSANDS OF COMPLAINTS BEING FILED AGAINST FORD MOTOR COMPANY ABOUT THIS VERY ISSUE. SOME HAVE RAISED CONCERNS ABOUT UNEXPECTED ACCELERATION ISSUES AND FEARS OF DRIVING ACCORDING TO DOCUMENTED, READABLE ONLINE COMPLAINTS. HOW MANY HAVE TO DIE BEFORE FORD IS HELD ACCOUNTABLE. THIS IS A PROACTIVE CONCERN NOT A REACTIVE WHAT HAPPEN ISSUE! WILL NOT BE LOSING OUR FAMILY DUE TO CORPORATE COVER UP.
NHTSA ODI 10795171
Nov 19, 2015Transmission & drivetrain
TRANSMISSION IS HESITANT TO ENGAGE AND JERKS BETWEEN FIRST AND SECOND GEARS. FEELS LIKE CAR IS GOING TO STALL OUT WHEN MOVING- EXTREMELY DANGEROUS. DEALERSHIP HAS REPROGRAMMED CAR WITH FAULTY FACTORY PARTS/SETTINGS.
NHTSA ODI 10794822
Nov 19, 2015Steering
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING AT 10 MPH AND ATTEMPTING TO MAKE A LEFT TURN, THE VEHICLE INDEPENDENTLY VEERED TO THE RIGHT. THE CONTACT STATED THAT THE STEERING WHEEL WOULD NOT GO BACK INTO THE DIRECTION IN WHICH IT WAS BEING TURNED. THE CONTACT THEN STATED THAT THE VEHICLE HIT A CURB AND SUBSEQUENTLY STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING; HOWEVER, THE DETAILS OF THE DIAGNOSIS COULD NOT BE PROVIDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000. UPDATE 01/13/16 MA *CN
NHTSA ODI 10794844
Nov 18, 2015Transmission & drivetrain
THE CAR SHUDDERS OR HESITATES WHEN ACCELERATING FROM A STOPPED POSITION. SO FAR THE DEALERSHIP HAS STATED THAT "SOME SHUDDERING IS NORMAL". I JUST DON'T SEE HOW THAT IS NORMAL. NOW NOT ONLY IS THE CAR SHUDDERING BUT IT ALSO MAKE A GRINDING NOISE WHEN IT SHUDDERS. CAR HAS 12,000 MILES ON IT
NHTSA ODI 10794744
Nov 17, 2015Wheels
ON 10/07/15 I TOOK MY 2014 FORD FOCUS IN TO CHECK AIR PRESSURE ON TIRES AFTER THE TPMS LIGHT TURNED ON A COUPLE DAYS PRIOR WHEN I WAS DRIVING ON THE WAY TO WORK ON NORMAL PAVEMENT. THEY CHECKED THE TIRES AND FOUND LEAKS ON RIGHT FRONT AND REAR TIRES. FORD MECHANIC TOLD ME THEY WERE UNREPAIRABLE. HE TRIED GETTING ME INTO NEW TIRES BUT WHY IF I ONLY HAD 12000 MILES ON THEM. I DIDN'T UNDERSTAND. WHEN I ASKED IF THE WARANTY COVERED HE SAID THEY DIDN'T BUT IM SURE IT DOES.
NHTSA ODI 10794341
Nov 17, 2015Transmission & drivetrain
BOUGHT THIS VEHICLE BRAND NEW AND EVERY TIME I ACCELERATE THEIR IS A SHUTTER WITH THE TRANSMISSION. IT FEELS LIKE IT CANNOT DETERMINE WHAT GEAR IS NEXT OR WHAT GEAR IT IS GOING TO SHIFT TOO. HAPPENS WHEN I ACCELERATE AND ALSO WHEN I SLOW DOWN AND THEN TRY TO ACCELERATE AGAIN. I WAS HOPING THAT THIS WASN'T SERIOUS BUT READING ALL THE OTHER COMPLAINTS, IT SEEMS LIKE IT CAN BE THE SAME OR SIMILAR ISSUE.
NHTSA ODI 10794545
Nov 16, 2015Transmission & drivetrain
WHEN STEPPING ON THE GAS THE CAR DOES NOT GO. IT HESITATES THEN GOES FORWARD SHIFTS HARD AND THE SHUDDERS. TOOK BACK TO DEALER AND THEY REPROGRAMED THE COMPUTER, DROVE OVER 1000 MILES. NOW I HAVE TAKEN BACK TO DEALER AND IT WILL BE 6 WEEKS BEFORE PARTS COME IN. WORRIED ABOUT GETTING IN A WRECK.
NHTSA ODI 10790604
Nov 16, 2015Tires
TL* THE CONTACT OWNS A 2014 FORD FOCUS EQUIPPED WITH CONTINENTAL CONTI PRO CONTACT TIRES, SIZE: P215/55R16 (NA). WHILE DRIVING 40 MPH, THE FRONT AND REAR PASSENGER SIDE TIRES BLEW OUT WITHOUT WARNING. THE CONTACT STATED THAT THERE WAS NO DEBRIS ON THE ROAD. THE VEHICLE WAS TOWED TO THE DEALER. THE APPROXIMATE TIRE AND VEHICLE FAILURE MILEAGE WAS 10,364.
NHTSA ODI 10790627
Nov 16, 2015Transmission & drivetrain
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 25 MPH, THE VEHICLE BEGAN TO SHAKE. THE CONTACT ATTEMPTED TO DEPRESS THE CLUTCH PEDAL, BUT IT FAILED TO DEPRESS. THE VEHICLE WAS TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED, BUT THE TECHNICIAN STATED THAT THE CLUTCH AND TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 11,000.
NHTSA ODI 10790674
Nov 16, 2015Brakes
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE ANTI-BRAKE SYSTEM WARNING LIGHT ILLUMINATED. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ANTI-BRAKE SYSTEM WIRING HARNESS TO THE REAR DRIVER SIDE WHEEL WAS DAMAGED BY RODENTS AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,130.
NHTSA ODI 10790753
Nov 16, 2015LightsWheelsBrakesCrash1 injury
WHITTIER CA BRIGHT MOTEL CAR STRUCK [XXX] BROKEN LEG 2 RODS IN LEG HE DROVE BLACK SILVER FORD FOCUS 2014 DMV HINDER ME FROM GETTING A IDENTIFICATION CARD LICENSE NO [XXX] WRECKLESS DRIVER WHITE MAN FROM LONG BEACH APPLE BEES STARBUCKS LONG BEACH CA VIN UNAVAILABLE INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
NHTSA ODI 10790797
Nov 16, 2015Transmission & drivetrain
MY CAR HAS TRANSMISSION PROBLEMS. THE TRANSMISSION JERKS, SHAKES, HESISIATES, AND SHUDDERS. WHEN I AM STOPPED, AND THEN I START AGAIN IT FEELS LIKE MY CAR IS GOING TO STALL. THE FREEWAY IS EVEN SCARIER. THE DEALER CLAIMS THEY FIXED MY CAR BUT I AM STILL HAVING THE SAME PROBLEMS. I THINK IT NEEDS A WHOLE NEW TRANSMISSION.
NHTSA ODI 10790786
Nov 15, 2015Transmission & drivetrainFuel system
I TOOK MY CAR TO GET FIXED UNDER THE RECALL FOR THE 2014 FORD FOCUS, IT WAS FIXED (SO THEY SAID) BUT A MONTH LATER THE PROBLEM STILL PERSISTS. IT JERKS WHILE ACCELERATING AND IT ALSO STALLS.
NHTSA ODI 10790441
Nov 14, 2015Transmission & drivetrain
VEHICLE FAILS TO ACCELERATE (EVEN THOUGH RPMS RISE) UPON TAKE OFF UNTIL AUTOMATIC TRANSMISSION KICKS IN...IT THEN SHUDDERS AND FAILS TO ACCELERATE WHEN HILL CLIMBING, ALSO NOTE THAT ITS AN AUTOMATIC TRANSMISSION THAT ROLLS BACKWARDS ON ANY DEGREE OF INCLINE. WHEN I BROUGHT THESE ISSUES UP TO THE DEALERSHIP RIGHT AFTER WE PURCHASED IT I WAS TOLD THIS WAS "NORMAL" FOR THIS TRANSMISSION. IT CONTINUES TO GET WORSE AND IS BECOMING DANGEROUS WHEN TRYING TO ACCELERATE THROUGH AN INTERSECTION OR ON A HIGHWAY. WE ARE NOW AT 21000 MILES AND AFRAID TO DRIVE IT. BROUGHT IT UP TO THE DEALER AGAIN AND WAS TOLD THERE WAS A "WARNING MESSAGE" ABOUT THIS PROBLEM BUT NO RECALL HAS BEEN ISSUED.
NHTSA ODI 10790427
Nov 10, 2015Electrical systemFire
TL* THE CONTACT LEASED A 2014 FORD FOCUS ELECTRIC. AFTER THE VEHICLE WAS CHARGED, IT WAS DISCOVERED THAT THE OUTLET HAD MELTED. THE MANUFACTURER WAS CONTACTED AND TOLD THE CONTACT THAT THERE MUST BE FAULTY WIRING AT THE RESIDENCE. AN ELECTRICIAN WAS CONTACTED AND STATED THAT THE WIRING WAS NOT FAULTY. THE OUTLET WAS REPLACED, HOWEVER, THE FAILURE RECURRED ON TWO OTHER OCCASIONS WHERE THE OUTLET MELTED AND WAS REPLACED. THE FAILURE ALSO OCCURRED AT THE CONTACT'S OFFICE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CHARGING PLUG WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,000. UPDATED 01/12/16*LJ UPDATED 02/03/16*LJ *TR
NHTSA ODI 10789507
Nov 10, 20151 injury
THE POWERSHIFT TRANSMISSION JERKS AND JOLTS, ESPECIALLY AT TAKE OFF. I DRIVE LOCALLY 95% OF THE TIME AND THIS IS EXACERBATING MY CURRENT MEDICAL PROBLEMS WITH MY NECK, HEAD, BACK AND HIP. I SEE NOW THAT FORD WITHHELD THIS INFORMATION ABOUT WHAT THEY CALLED THEIR NEW AND BETTER TRANSMISSION. HAD THEY TOLD US IT DOES THIS, WE WOULDN'T HAVE BOUGHT IT. I KNEW THE DAY AFTER WE GOT IT AND I WAS HURTING BAD, AND THE DEALER WOULD NOT TAKE IT BACK, EVEN THOUGH THEY KNEW THIS CAR WAS HURTING ME. I TOOK IT TO THEM IN AUGUST AND THEY ACTED LIKE THEY KNEW NOTHING. WHEN I PICKED IT UP TWO DAYS LATER, THEY SAID THEY MADE A SOFTWARE ADJUSTMENT TO MAKE IT MORE COMFORTABLE FOR ME. THAT LASTED FOR A DAY AND A HALF AND DROPPED THE GAS MILEAGE TO 17MPG IN TOWN WHEN IT HAD BEEN GETTING 25.6MPG. AFTER THE DAY AND A HALF, THE AGGRESSIVE JERKING RETURNED AND GAS MILEAGE WENT BACK UP. ALSO, WHEN I PICKED IT UP, THEY THEN ACTED LIKE THEY KNEW ABOUT IT AND PROVIDED ME WITH A TWO PAGE PRINT OUT OF THAT TRANSMISSION AND HOW IT WORKS, AND THEY CLAIM THIS IS NORMAL. THEY ALSO SAID THE SALESPEOPLE ARE SUPPOSED TO TELL PEOPLE ABOUT THIS TRANSMISSION, YET WE WERE TOLD NOTHING AND IT DIDN'T DO IT ON THE TEST DRIVE. IF THE CAR SITS, IT WON'T DO IT AT TAKE OFF, BUT THE MORE YOU DRIVE IT, THE MORE IT DOES IT AND IT IS NOT OCCASIONAL OR SLIGHT. IT ACTS LIKE IT WON'T EVEN GO SOMETIMES AT A GREEN LIGHT OR LOSES POWER SIGNIFICANTLY. THAT'S HOW IT FEELS TO ME BUT I DON'T KNOW IF IT REALLY IS. IT ALSO FEELS LIKE GEARS ARE GRINDING OR SOMETHING IS. THAT DOESN'T SEEM LIKE A GOOD THING AND LIKE SOMETHING WILL BREAK DOWN VERY SOON. NOT HAPPY AT ALL AND WOULD LIKE TO JOIN A CLASS ACTION SUIT. I WILL BE SEEKING LEGAL COUNSEL FOR THE PAIN THEY ARE CAUSING ME WITH SOMETHING THAT I JUST FOUND OUT THEY'VE KNOWN ABOUT FOR A WHILE. THIS CAR HURTS ME EVERY TIME I DRIVE IT, WHILE TAKING OFF FROM EVERY STOPPED POSITII N.
NHTSA ODI 10789707
Nov 6, 2015Speed controlBrakesCrash
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 25 MPH, THE VEHICLE ACCELERATED RAPIDLY WITHOUT WARNING WHEN THE BRAKE PEDAL WAS DEPRESSED AND CAUSED A CRASH. THE CONTACT DROVE INTO A DITCH AND THE VEHICLE WAS DESTROYED. THERE WERE NO INJURIES SUSTAINED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 50,000.
NHTSA ODI 10788804
Nov 5, 2015Fuel system
REF NHTSA ID NUMBER: 10787141. ADDITIONAL INFORMATION REGARDING THE SPUTTERING AND JERKING ISSUE. THE ISSUE IS A HUGE SAFETY ISSUE. IT IS ALSO EXTREMELY DANGEROUS WHEN DRIVING THE CAR. IT IS A HAZARD AND I FEAR THAT I COULD CAUSE AND ACCIDENT WHEN I'M OPERATING THE CAR.
NHTSA ODI 10788639
Nov 4, 2015Transmission & drivetrainEngine1 injury
THE VEHICLE HAS WENT INTO REVERSE ON 3 OCCASIONS WHILE THE GEAR STICK SELECTOR IS IN THE DRIVE POSITION. ONE INCIDENT IT WENT INTO REVERSE, STRIKING A PEDESTRIAN CAUSING INJURY. ON ANOTHER IT WENT INTO REVERSE WHILE ON A FREEWAY, THEN CAME TO A CRAWL AND STOPPED. FORD SENT OUT THEIR FIELD SERVICE TECHNICIAN AND SAID THAT AN ENGINE CRANKSHAFT SEAL WAS LEAKING (IN ADDITION TO THE CLUTCH SEALS THAT HAD BEEN REPLACED FOR LEAKAGE EARLIER). THE DEALER SAYS THAT THESE LEAKS ARE COMMON AND CAUSE THE TRANSMISSION TO EXHIBIT ERRATIC BEHAVIOR, INCLUDING GOING INTO REVERSE. ACCORDING TO THE FORD DISPUTE RESOLUTION DEPARTMENT, THEY COULD FIND NO ABNORMAL CODES IN THE COMPUTER OF THE CAR - WHICH COULD BE A WHOLE OTHER DEFECT IN ITSELF. FORD REFUSES TO PROVIDE ME PAPERWORK ON THE TECHNICIAN'S REPORT/REVIEW OF THE VEHICLE AND CANNOT GUARANTEE THAT IT WILL NOT HAPPEN AGAIN, NOR WILL THEY VERIFY THAT THE FIXES ARE SAFE. FORD WAS "UNABLE TO DUPLICATE" THE TRANSMISSION GOING IN REVERSE DURING THEIR 7 MILE TEST DRIVE. A PERSON AT THE DEALERSHIP'S SERVICE DEPARTMENT TOLD ME THAT THEY TRY NOT TO DRIVE THE CARS VERY FAR AND WITH A COLD TRANSMISSION SO THAT THE ISSUES ARE NOT PREVALENT AND CANNOT BE DUPLICATED AND THEY WILL NOT HAVE TO DIAGNOSE ANYTHING. THEY ALSO VERIFIED THAT THEY HAVE A LOT OF ISSUES WITH THESE VEHICLES, AND WITH FORD IN GENERAL TRYING TO AUTHORIZE REPAIRS. I FEEL THAT SOMETHING AS SERIOUS AS THIS SHOULD NOT HAVE TO BE "DUPLICATED" IN ORDER TO HAVE A FIX LOOKED INTO. I WISH WE WERE ABLE TO FORM A PETITION WITH THE NHTSA TO FILE A FORMAL INVESTIGATION INTO THE SAFETY PRACTICES OF FORD AND THE SAFETY OF THESE PARTICULAR DPS6 TRANSMISSIONS. SEARCH FORD FIESTA 2011-2014 AND FORD FOCUS 2012-2014 ON THE NHTSA - THEY ARE ALL MADE WITH THE SAME TRANSMISSION TECHNOLOGY. I HAVE FILED A LEMON LAW COMPLAINT WITH MY STATE, WHO SEEMED VERY FRUSTRATED WITH FORD.
NHTSA ODI 10788323
Nov 4, 2015Transmission & drivetrainSpeed control
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE TRANSMISSION JERKED BETWEEN FIRST AND THIRD GEAR. THE VEHICLE WAS TAKEN TO A DEALER ON MORE THAN THREE OCCASIONS WHERE THE FAILURE WAS UNDETERMINED. WHEN SHIFTING GEARS INTO DRIVE OR REVERSE, THE VEHICLE INDEPENDENTLY SURGED. THE BRAKE PEDAL WAS DEPRESSED WITH FORCE WHEN THE FAILURE OCCURRED. THE DEALER STATED THAT THE CLUTCH ASSEMBLY AND THE TRANSMISSION CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
NHTSA ODI 10788347
Nov 4, 2015Transmission & drivetrainElectrical system
VEHICLE'S TRANSMISSION SHIFTS INTO OTHER GEARS WHILE IN DRIVE. THREE SEPARATE TIMES IT HAS WENT INTO REVERSE. TWICE WHILE COMING FROM A STOP, ONCE WHILE IN MID DRIVE. MY VEHICLE WAS IN THE SHOP A TOTAL OF 57 DAYS SO FAR THIS YEAR, GOT IT BACK ON FRIDAY AFTER A FIELD SERVICE ENGINEER CAME TO LOOK AT IT. THEY WERE UNABLE TO REPLICATE ANY ISSUES WITH THE TRANSMISSION, BUT WOULD NOT CERTIFY IT AS "SAFE." TODAY, I WAS DRIVING AT 65 MPH ON THE HIGHWAY WHEN THE ENGINE REVVED HIGH AND THE DASH DISPLAY SHOWED I WAS IN PARK. IT LIMPED TO A STOP ON THE HIGHWAY THEN FLASHED "TRANSMISSION NOT IN PARK P" BEFORE IT SHUT DOWN. AFTER CALMING MY NERVES JUST A BIT, I WAS ABLE TO RESTART THE VEHICLE. I WAS ABOUT 4 MILES FROM THE DEALERSHIP AND WAS ABLE TO DRIVE IT (SLOWLY) TO THEM. I WAS ABLE TO SNAP A PHOTO SHOWING THE VEHICLE IN PARK DOING 65MPH WITH AN RPM OF 3500. HOWEVER, FROM PREVIOUS EXPERIENCE, THIS IS NOT "PROOF" IF THE ISSUE IS NOT DUPLICATED BY FORD DIRECTLY. SO TO DATE AT 19,970 MILES, THE VEHICLE HAS WENT OUT OF GEAR 4 TIMES. THE VEHICLE STOPPING ON A HIGHWAY BY GOING INTO REVERSE AND PARK IS NOT A SAFE CONDITION THAT COULD LEAD TO A CRASH.
NHTSA ODI 10788426