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What 2,644 owners told NHTSA about the 2014 Ford Focus RS

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (2,644)Crash / fire / injury (89)Transmission & drivetrain (1,589)Engine (455)Fuel system (360)Electrical system (274)Steering (225)Speed control (169)Body & structure (62)Latches & locks (47)Electronic Stability Control (esc) (39)Brakes (34)

Newest first · 2,644 complaints · page 86 of 106

Mar 22, 2016Transmission & drivetrain

I BOUGHT MY 2014 FORD FOCUS IN AUGUST OF 2014, EVER SINCE I HAVE HAD TRANSMISSION PROBLEMS. THE CAR SHAKES, SHUDDERS AND JERKS WITH ACCELERATION. IT ALSO MAKES A GRINDING VIBRATING NOISE. I HAVE TAKEN IT IN FOR SERVICE MULTIPLE TIMES AND HAVE BEEN TOLD THIS IS NORMAL FOR FORD CARS. I DO NOT FEEL SAFE DRIVING AND AM AFRAID THE CAR WILL STALL ONE DAY AS I DO A LOT OF CITY DRIVING WITH MULTIPLE STOPS AND ACCELERATIONS. I SHOULD NOT BE HAVING THESE PROBLEMS WITH A NEW CAR. FORD NEEDS TO RECALL THIS ISSUE, AS IT IS A DANGER TO DRIVERS.

NHTSA ODI 10851135

Mar 21, 2016Fuel system

THROTTLE BODY ASSEMBLY HAS BEEN REPLACED 3 TIMES ALONG WITH THE PEDAL AND THE CAR KEEPS BREAKING DOWN. COMPLAINT HAS BEEN FILED WITH FORD AND THEY REFUSE ACCEPT ANY LIABILITY. I BROKE DOWN 3 TIMES DOING 70 MILES PER HOUR AND ALMOST GOT INTO A SERIOUS ACCIDENT. EACH PART WE REC'D HAS BEEN DEFECTIVE AND WILL ONLY WORK UP TO A CERTAIN MILE AND THEN THE CAR SHUTS OFF . I UNDERSTAND THAT IN 2013 THEY HAD THE SAME ISSUE BUT ALSO REFUSED TO DO NATIONAL RECAL. WE WAITED OVER 30 DAYS FOR THE PART TO HAVE IT CRAP OUT AGAIN. I WAS TOLD THIS PART WAS ON NATIONAL BACK ORDER AS THE ENTIRE COUNTRY WAS OOS. TO ONLY HAVE THE PART REPLACED 3 TIME.S

NHTSA ODI 10850683

Mar 21, 2016Transmission & drivetrainElectrical system

SINCE DAY ONE THIS CAR'S TRANSMISSION HAS NOT WORKED PROPERLY. I SHOULD HAVE JUST BROUGHT IT RIGHT BACK TO THE DEALER THAT DAY. IT HAS BEEN BACK 4 TIMES FOR TRANSMISSIONS ISSUES: SHUTTERING AT TAKE OFF, ACCELERATES ON ITS OWN WITHOUT YOUR FOOT ON THE GAS, KEEPS CHANGING GEARS WHEN TRYING TO ACCELERATE ON A HIGHWAY, LURCHES FORWARD WHEN MOVING SLOWLY (PULLING INTO A GAS STATION), RPMS GO UP WHEN YOU TAKE YOUR FOOT OFF OF THE GAS AND DO NOT DROP BACK DOWN AGAIN UNTIL YOU ARE AT A COMPLETE STOP. THE FRONT BRAKES ARE COMPLETELY WORN. I SEE THESE COMPLAINTS ON THE INTERNET OVER AND OVER AGAIN. TODAY WE WERE DRIVING THE CAR ON A HIGHWAY AND IT JUST STOPPED ACCELERATING. HAD TO PULL OVER VERY QUICKLY TO GET OVER TO THE SHOULDER SAFELY. MOTOR WAS STILL RUNNING WITH AN ENGINE FAULT MESSAGE WAS DISPLAYED. FORD'S ROADSIDE ASSISTANCE DOESN'T EVEN COVER GETTING YOUR CAR OFF OF A TOLL ROAD AND LIVING IN NJ THEY ARE HARD TO AVOID. THE DEALER SAYS THAT THAT IS THE WAY THE CAR DRIVES. THEY WRITE UP THE PAPER WORK VERY VAGUE AND NEVER PUT THE CORRECT DESCRIPTION FOR THE ISSUES. THE CAR GOES IN AND OUT OF THE SERVICE DEPARTMENT - PROGRAMMING UPDATE. THERE ARE 479 COMPLAINTS FOR THIS CAR ON JUST THIS SITE FOR MOSTLY THE SAME ISSUE. THE OTHER 2 CARS I OWN HAVE 0 AND 35 COMPLAINTS ON THIS SITE - BIG DIFFERENCE. MY LAST FORD.

NHTSA ODI 10850760

Mar 21, 2016

CAR HESITATES, VIBRATES & SHAKES WHEN ACCELERATING FROM A STOPPED POSITION TO LOW SPEEDS. I DO A LOT OF CITY DRIVING, HIGHWAY DRIVING, DRIVING IN RURAL NEIGHBORHOODS. I ALSO, ON MY WAY, TO AND FROM WORK HAVE TO CROSS A SET OF RAILROAD TRACKS & I AM SO WORRIED THAT MY CAR MAY GET STUCK ON THE TRACKS, OR MY CAR WON'T ACCELERATE AS IT SHOULD AT A TRAFFIC LIGHT OR STOP SIGN & THE CAR BEHIND ME WON'T STOP IN TIME & THERE COULD BE AN ACCIDENT & I/ANY PASSENGERS COULD BE INJURED. BOTTOM LINE: I AM EXTREMELY CONCERNED FOR MY PERSONAL SAFETY IN A RELATIVELY NEW VEHICLE - PURCHASED IN DECEMBER OF 2014. I SHOULDN'T BE HAVING THESE PROBLEMS IN SUCH A NEW VEHICLE. THE FIRST TIME I TOOK IT TO THE DEALERSHIP, IT WAS A RECALL, SO THEY RESET THE COMPUTER SYSTEM, SAID IT WOULD TAKE 1,000 MILES TO RELEARN MY DRIVING. AFTER THE 1,000 MILES, IT WENT BACK TO THE SHAKING, VIBRATING & HESITATING. 2ND TIME BRINGING IT IN, I HAD THE MANAGER OF THE SERVICE DEPARTMENT RIDE WITH ME & HE FELT THE SHAKING, SO, AGAIN, THEY RESET THE SYSTEM AGAIN, GAVE ME THE INFO ABOUT WAITING 1,000 MILES TO RESET. AFTER THE 1,000 MILES, IT AGAIN, BEGAN SHAKING, VIBRATING & HESITATING AT LOW SPEEDS. THE SERVICE MANAGER GAVE ME HIS CARD & SAID IF I HAD ANY PROBLEMS, GIVE HIM A CALL. 3RD TIME BRINGING IT IN, THE SERVICE DEPARTMENT HAD A MECHANIC RIDE WITH ME. SAID HE FELT THE VIBRATIONS, SHAKING, HESITATION. WHILE AT THE SERVICE DESK, HE THEN HAD THE AUDACITY TO TELL ME THAT THE PROGRAM RELEARNS BAD BEHAVIORS INSTEAD OF THE GOOD ONES. IT SHOULDN'T MATTER IF I'M A GOOD OR BAD DRIVER, THE CAR SHOULD RUN PROPERLY. AND NOW (3/21/16), I HAVE FELT THE WORST SHAKING, VIBRATING & HESITATION EVER. I FELT INCREDIBLY UNSAFE TODAY. PLUS I HAD A PASSENGER IN MY CAR THAT MEANS A LOT TO ME. I REALLY HOPE THAT THIS ISSUE CAN GET RESOLVED BEFORE SOMETHING HORRIBLE HAPPENS.

NHTSA ODI 10850924

Mar 20, 2016Transmission & drivetrain

CAR JERKS, HESITATES FROM STOPPED POSITION. CLUTCH REPLACED AT 10,000 MILES. AT 15,000 MILES CAR WAS BROUGHT BACK INTO THE DEAL. COMPUTER ADJUSTMENTS MADE ON THE CLUTCH AND PUT WITHIN RANGE. CAR HAS BEEN BROUGHT BACK TO THE DEALERSHIP 3 MORE TIMES. THE LAST ON MARCH 10 2016. CAR STARTED TO JERK AND HESITATE THE VERY NEXT DAY. I NEED MY CAR FOR WORK AND THIS IS UNACCEPTABLE. THE TRANS NEEDS TO BE RECALLED. I HAVE HAD A FORD SINCE 1982. MY 2 BROTHERS WORK FOR FORD FOR OVER 30 YEARS. I AM REALLY CONSIDERING MOVING ON FROM FORD WITH MY NEXT VEHICLE. VERY FRUSTRATED CUSTOMER.

NHTSA ODI 10850605

Mar 17, 2016Transmission & drivetrain

THE TRANSMISSION ON THE FOCUS IS INEFFECTIVE AND, QUITE FRANKLY, DANGEROUS. DELAYED STARTS AND FAILURES TO ACCELERATE ARE THE NORM. FORD REFUSES TO FIX THIS KNOWN PROBLEM AND THIS MODEL REALLY SHOULD BE RECALLED BEFORE INJURIES HAPPEN.

NHTSA ODI 10850265

Mar 17, 2016SteeringTransmission & drivetrain

WHILE TURNING AT A LIGHT, MY STEERING WENT OUT AND CAUSED ME TO VEER INTO ONCOMING TRAFFIC IN THE OPPOSING LANE. IT NOW TAKES GREAT EFFORT AND MUSCLE TO MAKE AND TURNS IN THE VEHICLE. I HAVE HAD THE VEHICLE IN THE SHOP NUMEROUS TIMES DUE TO A FAULTY TRANSMISSION. NOW WHEN I TURN ON THE VEHICLE, THE INSTRUMENT PANEL DISPLAYS THAT THERE IS AN URGENT TRANSMISSION FAULT, THEN IT WILL FLASH THAT THERE IS AN URGENT STEERING ASSIST FAULT. WHILE RUNNING A VEHICLE HEALTH REPORT, THE VEHICLE STATES THAT THE TRANSMISSION IS AT A "REDUCED POWER STATE" WHICH CAUSES IT TO HESITATE, NOT CHANGE GEARS, AND NOT BE ABLE TO ACCELERATE PROPERLY - ALL OF WHICH FORD SAYS ARE "CHARACTERISTICS OF THIS TRANSMISSION." ALSO, THE TRANSMISSION DOES NOT WORK AT ALL IN SPORT MODE AND HAS WENT INTO REVERSE OR PARK GRINDING TO A SCREECHING HALT WHILE DRIVING ON A HIGHWAY. LUCKILY, I DID NOT CRASH WHEN THE STEERING SUDDENLY WENT OUT. MY VEHICLE IS CURRENTLY IN A LEMON LAW DISPUTE, THEREFORE, FORD WILL NOT FURTHER DIAGNOSE MY VEHICLE.

NHTSA ODI 10850296

Mar 16, 2016Transmission & drivetrain

MY CAR JERKS AND JUMPS EVERYTIME I TAKE OFF, FROM A DRIVEWAY, STOP SIGN, STOP LIGHT, ETC. FEELS AS THOUGH THE TRANSMISSION HAS A DEFAULT, LIKE IT IS GOING TO FALL OUT . I CHECKED, THERE ARE NO RECALLS, WHEN I HAVE IT SERVICED, I BRING IT TO THEIR ATTENTION. THEY JUST TELL ME THERE ARE RECALLS. WHEN I TELL THEM I HAVE NEVER RECEIVED A NOTICE, THEY RESPOND, YOU WILL. I FEEL I AM IGNORED. THIS HAS BEEN GOING ON SINCE, I BOUGHT THE CAR, ALMOST 2 YEARS AGO. APRIL 2014. I KNOW IT HAD BEEN SITTING OTHER THAN THEIR LOT FOR QUITE SOME TIME.

NHTSA ODI 10850127

Mar 15, 2016SteeringSpeed controlEngine

THE VEHICLE A 2014 FORD FOCUS S MODEL WAS MOVING AT A HIGH RATE OF SPEED GOING DOWN THE HIGHWAY WHEN IT STALLED OUT DUE TO THE WIRING SPLICES GOING BAD CAUSING THE VEHICLE TO STALL OUT AND STOP WITHOUT WARNING

NHTSA ODI 10849781

Mar 15, 2016Transmission & drivetrain

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DEPRESSING THE ACCELERATOR PEDAL AND ATTEMPTING TO DRIVE, THE VEHICLE FAILED TO MOVE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DUAL CLUTCH TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE TRANSMISSION WAS REPLACED; HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT THE TRANSMISSION WAS REPLACED AND REPROGRAMMED THREE TIMES, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 11,000.

NHTSA ODI 10849819

Mar 11, 2016Transmission & drivetrain

TL* THE CONTACT OWNS A 2014 FORD FOCUS. AT 5,800 MILES, THE TRANSMISSION CAUSED THE VEHICLE TO JERK AND VIBRATE WHEN THE GEARS WERE SHIFTED. THE DEALER REPLACED THE CLUTCH. THE FAILURE ALSO OCCURRED AT 18,500 MILES. AFTER REPAIRING THE VEHICLE AGAIN, THE FAILURE RECURRED AT 29,000 MILES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE VIN WAS UNKNOWN. THE INITIAL FAILURE MILEAGE WAS 5,800. UPDATED 04/22/16*LJ *TR

NHTSA ODI 10846107

Mar 11, 2016Steering

YESTERDAY I STOPPED IN A PARKING LOT WHEN ALL OF A SUDDEN MY STEERING SEEMED TO GO OUT AS IF MY ENGINE HAD STALLED (DIDN'T). IT RESUMED NORMAL OPERATION UNTIL TODAY WHEN I ENTERED A ROUNDABOUT WHEN THE STEERING STARTED TO LOSE THE POWER FEATURE IF ONLY FOR A FEW MOMENTS. I CONSULTED A FORD DEALER AND SAW NO RECALLS ON THIS PROBLEM. I AM HAVING THE CAR CHECKED ON 3/14/16 FOR MY TRANSMISSION SHUDDER AND WILL ATTEMPT TO GET THIS LOOKED AT THEN. IT IS TROUBLING TO KNOW THAT THIS MAY HAPPEN AT HIGH SPEED. IN THE ROUNDABOUT I SEEMED TO HAVE A MANUAL STEERING FEATURE, BUT AS I STATED THE ROUNDABOUT SPEED WAS ABOUT 15 MPH.

NHTSA ODI 10846171

Mar 9, 2016Transmission & drivetrain

FROM THE PURCHASE OF THE VEHICLE (DEC. 2014) THERE HAVE BEEN REPEATED ISSUES WITH POWER. WITHIN THE FIRST MONTHS IT POWERED DOWN ON THE FREEWAY - WITH THE DASHBOARD'S POWER FLICKERING ON AND OFF AND THE CAR PUT PUTTING TO A NEAR STOP. WE WERE ONLY DRIVING ABOUT 40 MPH AND IT WAS NOT A STEEP INCLINE. WHEN I CALLED THE DEALERSHIP FROM WHICH I PURCHASED THE CAR THEY DIDN'T REPORT ANY RECALLS OR MALFUNCTIONS, WHEN I BROUGHT IT IN THEY SAID THAT THERE WAS A TRANSMISSION SOFTWARE UPDATED NEEDED. ON AND OFF FOR MONTHS THROUGHOUT THE YEAR MY CAR WOULD STRUGGLE WHEN ACCELERATING AND SHAKE. ALTHOUGH I BROUGHT IT IN AND CALLED MULTIPLE TIMES I WAS TOLD THAT IT WAS SAFE AND OPERABLE. FINALLY IN JANUARY 2016 I BROUGHT IT IN AGAIN (AFTER HAVING GONE IN MULTIPLE TIMES FOR INSPECTIONS AND FLUID CHANGES) WHEN I HAD EXPERIENCED STALLING ENOUGH TIMES TO FRIGHTEN ME AND AFTER A WHOLE DAY WAS TOLD THAT THERE WAS A RECALL ON THE CLUTCH. IT HAS BEEN 2 MONTHS!!! I HAVE NOT RECEIVED A LOANER OR RENTAL VEHICLE EVEN THOUGH THE CAR IS UNSAFE TO DRIVE AND THERE IS A MALFUNCTIONING CLUTCH THAT CONTROLS THE POWER OF THE VEHICLE WHICH COULD STALL AT ANYTIME RESULTING IN AN ACCIDENT. MY CAR IS STILL SHAKING AND WORRIES ME TO DRIVE EVERY SINGLE TIME; I DO NOT HAVE AN ALTERNATIVE VEHICLE OR THE MONEY TO PAY FOR ONE NOR SHOULD I HAVE TO. I HAVE BEEN DISREGARDED REPEATEDLY BY FORD'S CORPORATE CUSTOMER SERVICE MANAGER NIKKI AND BY THE GENTLEMEN WHOM I ONCE RESPECTED AT THE SERVICE DEPARTMENT OF PETALUMA FORD. THE PART HAS BEEN "ON ORDER" FOR MORE THAN A MONTH. I AM APPALLED AT THE WAY THAT THIS SITUATION IS - OR RATHER IS NOT BEING HANDLED. THIS CAR IS A LEMON AND AFTER PAYING THOUSANDS OF DOLLARS FOR THIS VEHICLE I WOULD LIKE TO BE REIMBURSED SO THAT I CAN PURCHASE A RELIABLE VEHICLE OUTSIDE OF FORD'S LIMITED SELECTION OR AT LEAST HAVE THE CAR RIGHTFULLY REPLACED BY AN ALTERNATIVE VEHICLE.

NHTSA ODI 10845739

Mar 9, 2016Transmission & drivetrainFuel system

WHEN STARTING THE VEHICLE IT HAS A 'HARD START' AND IDLES EXTREMELY ROUGH FOR A CAR WITH ONLY 18200 MILES. IT HAS DONE THIS SINCE I PURCHASED IT IN JUNE 2014. I'VE HAD ENOUGH CARS TO KNOW THAT THIS IS INDEED NOT "NORMAL". IT FEELS LIKE THE IDLE IS NOT SET RIGHT AND IT VIBRATES ENOUGH THAT YOU CAN FEEL IT WHILE IN PARK AND IDLING. I WAS TOLD BY THE SERVICE MANAGER WHO IS OBVIOUSLY NOT A MECHANIC THAT THIS IS 'NORMAL' FOR THE 4 CYLINDER ENGINE TO VIBRATE. ALSO THE CAR CONTINUOUSLY SHUDDERS, LURCHES AND LOSES POWER ON ACCELERATION AS A RESULT OF A FAULTY TRANSMISSION. CLUTCH ASSEMBLY WAS REPLACED AT 9300 MILES. NOTE TO EVERYONE, UPON TAKING THE CAR TO THE GARAGE FOR THE FUEL PUMP RECALL IN DEC 2015, THE CAR HAD TO BE PUT IN THE GARAGE AGAIN IN JAN 2016 FOR THE PURGE VALVE TO BE REPLACED, WHICH RESULTED IN MY TANK BECOMING DEFORMED (DEFORMED MEANS IT SHRINKS, BUT NO ONE BOTHERED TO EXPLAIN THAT TO ME). WITHIN A MONTH (AFTER 4 REPEATED TRIPS TO THE GARAGE FOR THE SAME ISSUES: DISTANCE TO EMPTY CALCULATIONS AND MILES PER GALLON WERE ALL OVER THE PLACE, NO GAS MILEAGE TO SPEAK OF BUT EACH TIME WAS TOLD THAT WHEN DIAGNOSTICS WERE PERFORMED MY CAR WAS GETTING 35 MPG). HOWEVER, WHEN I PUT GAS IN IT, I HAD A 12 GALLON TANK BEFORE PURGE VALVE WAS REPLACED IN JAN 2016, 9 GALLONS WAS ALL IT WOULD HOLD AND THE GAUGE SHOWED FULL. THE THE CAR USED 1/4 TANK OF GAS TO DRIVE 27 MILES. THE VEHICLE IS STILL SHUDDERING AT A STOP LIGHT & LURCHING WHEN ACCELERATING AND FEELS AS THOUGH THE TIRES ARE GRABBING FOR TRACTION. BUT IT IS WITHIN 'SPECS' ACCORDING TO THE TECHNICIANS. I HAVE HAD THE FOLLOWING REPLACED: 2ND FUEL TANK; 3RD FUEL PUMP; 2ND PURGE VALVE; AND 2ND CLUTCH ASSEMBLY AND THE CAR ISN'T EVEN 2 YRS OLD YET AND HAS UNDER 20,000 MILES. IT IS A ROAD HAZARD. I'VE HAD IT TO 3 DIFFERENT GARAGES AND STILL NO RESOLUTION. CONTACTED FORD (DONT BOTHER), I HAVE SINCE CONTACTED THE BBB.

NHTSA ODI 10845813

Mar 8, 2016Transmission & drivetrainBody & structure

THE TRUNK WILL POP OPEN WHILE DRIVING (IN MOTION). IT HAPPENED COUPLE TIMES ON MANY DIFFERENT SITUATIONS AND EVEN IN THE HIGHWAY. LAST TIME I WAS AT AN AVENUE AND IT RANDOMLY OPENED AND I HAD TO URGENTLY PARK. I HAVE RECORDED A VIDEO THAT SHOWS THE EVENT. I HAVE ALSO SENT MY CAR TO FORD OVER 4 TIMES TO REPAIR MY TRANSMISSION AS MY CAR WAS SHUDDERING AND SHAKING ON TAKE OFFS

NHTSA ODI 10845518

Mar 7, 2016

THE TRANSMISSION IS CONSTANTLY SLIPPING AND MAKING THE CAR SHUTTER AND JERK WHEN ACCELERATING. THE VEHICLE WILL NOT ACCELERATE PROPERLY AT TIMES OR WILL JERK FORWARD SUDDENLY. WHEN IN DRIVE THE VEHICLE WILL ROLL BACK SLIGHTLY IF ON A SMALL SLOPE OR HILL. IT IS NOT SAFE. I WILL HAVE THIS VEHICLE FOR TWO YEARS THIS MONTH AND IT WILL ALSO BE THE 5TH TIME I'VE HAD TO TAKE IT IN. THE LAST TIME THEY REPLACED MY WHOLE CLUTCH AND HERE I AM 6 MONTHS LATER HAVING TO TAKE IT IN TO THE SHOP AGAIN. THEY KEEP SAYING THAT IT'S "NORMAL". I HONESTY SEE NOTHING NORMAL OR SAFE ABOUT THIS VEHICLE.

NHTSA ODI 10840372

Mar 7, 2016Transmission & drivetrain

BETWEEN FIRST AND SECOND THE GEAR THE CAR SHUDDERS WHILE TRYING TO SHIFT RESULTING IN LOSS OF POWER, NO ACCELERATION CONTROL, AND DISCOMFORT. THIS IS A MAJOR SAFETY ISSUE THAT HAS NOT BEEN ADDRESSED BY FORD. THEY CONTINUE TO SAY THAT IT IS SUPPOSED TO BE LIKE THAT BUT DID NOT INFORM ME WHEN I PURCHASED THE VEHICLE THAT IT WOULD DO THIS.

NHTSA ODI 10840418

Mar 6, 2016Transmission & drivetrain

AT 26000 MILES I TOOK CAR TO DEALER AGAIN FOR THE CAR GRINDING AND JERKING AT LOW SPEED (10 MILES PER HOUR) AND NOT HAVING POWER ON ACCELERATION AT 40 MPH. THE CAR JUST DECELERATES FOR AWHILE BEFORE IT FINALLY GOES. I WAS TOLD THAT MY CAR IS NEEDING A SECOND CLUTCH REPLACEMENT. THE VEHICLE IS NOT EVEN 2 YEARS OLD. BUT IT WILL BE ABOUT 10 WEEKS BEFORE THE PART WILL BE IN. I HAD THE CLUTCH REPLACED IN OCTOBER 2014 (SHARDS OF METAL WERE FOUND IN THE BELL HOUSING) AND HAD THEIR RECALL OF THE TCM PERFORMED FALL LAST YEAR. WHAT IS SAD IS THAT THE DEALER/FORD ARGUES WITH THE CONSUMER AND TRIES TO KEEP TELLING ME EVERYTHING IS NORMAL. THIS IS NOT THE FIRST COMPLAINT I HAVE FILED ON THIS (REFERENCE #10726101). THESE CARS ARE DANGEROUS AND SHOULD NOT BE ON THE ROAD.

NHTSA ODI 10840137

Mar 4, 2016Steering

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE STEERING WHEEL SEIZED. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE POWER STEERING SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 46,000. THE VIN WAS UNAVAILABLE.

NHTSA ODI 10839865

Mar 3, 2016Transmission & drivetrain

TRANSMISSION SHUDDERS AND BUCKS IN FIRST AND SECOND GEAR. LOSES POWER WHEN SHUDDERING. DIFFICULT IF NOT LIFE THREATENING TO DRIVE AT LOW SPEEDS AROUND TOWN, IN RUSH HOUR TRAFFIC. BROUGHT IN FOR RECALL AND HAD TRANSMISSION RE PROGRAMMED, BUT IS NOW WORSE THAN BEFORE. DID RESEARCH ONLINE REGARDING ISSUE AND FOUND MANY WITH THE EXACT SAME ISSUE. VEHICLE PURCHASED 4/14 AND HAS LESS THAN 15K MILES. THIS IS IN ADDITION TO FUEL PUMP RECALL THAT I RECEIVED 11/15 AND PARTS FOR THAT RECALL ARE STILL NOT AVAILABLE 3/16.

NHTSA ODI 10839697

Mar 2, 2016Transmission & drivetrainFuel system

I HAVE THE SAME "SHUDDERING" ISSUES AS MANY OF THESE OTHER COMPLAINTS. I HAVE HAD THE TRANSMISSION REPROGRAMMED SEVERAL TIMES AND THE ISSUE GOES AWAY TEMPORARILY AND THEN COMES BACK. WORSE, THE VEHICLE HAS STALLED WHILE DRIVING ON THE HIGHWAY TWICE. I THOUGHT THE FIRST TIME WAS A FLUKE BECAUSE I WAS ABLE TO GET GOING AGAIN, BUT AFTER THE SECOND TIME I HAD IT TOWED TO A DEALER. THEY STARTED THE CAR AND LET IT RUN FOR AN HOUR, THEN PLUGGED IN THE COMPUTER, AND CALLED ME AND SAID THEY DIDN'T FIND ANYTHING WRONG WITH IT. MEANWHILE I SEE SEVERAL RECALLS ONLINE RELATED TO ENGINE STALLING RELATED TO ELECTRICAL SIGNALS AND FUEL PUMP ISSUES. WHILE MY CAR DOESN'T HAVE ANY OUTSTANDING RECALLS RIGHT NOW, I CAN'T HELP BUT BELIEVE THIS IS THE ISSUE. I DRIVE OVER 300 MILES EACH WEEKEND ON BUSY HIGHWAYS, AND NOW I HAVE A CAR PAYMENT ON A VEHICLE I CAN'T DRIVE BECAUSE NO ONE CAN FIX IT AND THE PROBLEM IS STILL THERE, A HUGE SAFETY HAZARD! I WILL NEVER BUY A FORD AGAIN, AND I'M SELLING MY STOCK.

NHTSA ODI 10839352

Mar 1, 2016Transmission & drivetrain

TRANSMITTION SHUDDERS 1ST TO 2ND GEAR UPON ACCELERATION AND WHILE TURNING SLOW TO STALLS IN TRAFFIC. GRINDING NOISE FROM TRANSMITTION WHILE DRIVING AND IN PARK. LOSS OF POWER FROM START IN TRAFFIC. ERRATIC TRANSMITTION GEAR CHANGES WHILE DRIVING IN TRAFFIC. VEHICLE VIOLENTLY ROLLS BACKWARDS WHEN ON A SLIGHT INCLINE AND VEHICLE PLACED INTO REVERSE. 2ND TIME FORD SERVICED VEHICLE AND PROBLEM STILL EXISTS. PROBLEMS EXIST EVERY TIME VEHICLE IS IN MOTION. STARTED AROUND 7000 MILES ON NEW VEHICLE. CURRENT MILEAGE IS 15400.

NHTSA ODI 10839323

Feb 20, 2016Transmission & drivetrain

2014 FORD FOCUS - 28,000 MILES: TRANSMISSION FAULT SERVICE NOW: WHILE DRIVING ON A TOLL BRIDGE AT 80 MPH THE CAR STARTED TO JERK AND THE FOLLOWING LIGHTS APPEARED: BRAKE-ABS-CAR ON ROAD-CAR ON ROAD OFF: I WAS ABLE TO COAST OFF THE TOLL AND PARK IN AN EXXON. I HAD THE CAR TOWED TO MAXWELL FORD. IT TOOK THEM EIGHT DAYS TO "FIX" THE PROBLEM MODULE TRANSMISSION CONTROL. THEY EXTENDED THE WARRANTY: 10 YEARS, 150,000 MILES. I AM DRIVING IT NOW, BUT THE CAR IS NOW PULLING WHILE DRIVING AND SHUDDERING, HESITATING AND THEN JERKING. TO HAVE A NEW CAR COMPLETELY SHUT DOWN ON A TOLL HIGHWAY, WITH CARS COMING AT YOU AT 85MPH WAS THE MOST INSANELY SCARY, DANGEROUS & LIFE THREATENING EXPERIENCE I HAVE EVER HAD IN MY LIFE. I TRUSTED FORD WITH MY SAFETY, MY MONEY AND MY LIFE. WHY ISN'T THIS PROBLEM UNDER RECALL? SOMEONE IS GOING TO GET KILLED BEHIND THIS PROBLEM.

NHTSA ODI 10837334

Feb 20, 2016Engine

AT AROUND 12000 MILES, NOTICED UNSETTLING SHUDDERING OF TRANSMISSION GOING UPHILL. HAD FORD DEALER INSPECT AT 14000 MILES AT WHICH TIME THEY REPROGRAMMED THE TRANSMISSION CONTROL MODULE AND I WAS TOLD TO DRIVE IT FOR 1000 MILES TO SEE IF THAT FIXED IT. IT STARTED SHUDDERING AGAIN IN FIRST GEAR AT 15000 MILES. I WAS TOLD THAT IT NEEDED A CLUTCH, BUT THERE WAS A BACKORDER LIST FOR THESE CLUTCHES OF 4-6 WEEKS. I AM DRIVING IN FEAR OF WORSE TRANSMISSION PROBLEMS ON THE WAY THAT MIGHT CAUSE SERIOUS DAMAGE TO PROPERTY AND PEOPLE. I WAS NEVER NOTIFIED OF A RECALL, BUT ON THE REPAIR INVOICE, IT WAS NOTED "RECALL #15B22 REPROGRAM TRANSMISSION CONTROL MODULE CAUSE: FSA REPROGRAM PCM/TCM AND PERFORM CLUTCH ADAPTIVE LEARNING PROCEDURE 997310 W AUTH CODE 005479"

NHTSA ODI 10837341

Feb 19, 2016Engine

BAD HESITATION/JERKING WHEN STARTING FROM A STOP POSITION I HAVE HAD MY VEHICLE TO THE DEALERSHIP AND THEY HAVE ORDERED A PART BACK IN OCTOBER 2015 WHICH STILL HAS YET TO COME IN, AND I WAS INFORMED TODAY IT WILL BE ANOTHER 6 WEEKS BEFORE IT ARRIVES. IN THE MEANTIME THE HESITATION AND JERKING ARE GETTING WORSE THAN THEY WERE INITIALLY. IT CONCERNS ME WHAT ELSE COULD THIS UNRESOLVED ISSUE BE IMPACTING. AND WHAT HAPPENS IF THIS CAUSES MY TRANSMISSION TO GO OUT WHILE I'M DRIVING.

NHTSA ODI 10837201

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How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2014 Ford Focus RS verdict →