Nov 21, 2016Transmission & drivetrain
ON ACCELLERATION THE VEHICLE SHUTTERS AND RUMBLES AND DOESN'T "GO". I DON'T HAVE THE GAS MILEAGE FOR THIS VEHICLE THAT WAS ADVERTISED AS THIS RUMBLING AND SHUTTERING STALLS THE MOVEMENT AND CREATED A SORT OF PUSH BACK AND CAUSES THE RPM'S TO SKIP AND JUMP. IT HAPPENS SO MUCH AT TIMES I CAN'T SEEM TO MOVE THE CAR AND I WORRY THAT I WILL BE STALLED DURING AN INTERSECTION OR ATTEMPT TO GET OUT OF TRAFFIC FLOW. MY CAR HAS 42,000 MILES AT THIS POINT. IT HAPPENS EVERY TIME I DRIVE AND EVERY TIME THE CAR SHIFTS FROM 1ST TO 2ND GEARS. I HAVE A "POWER TRANSMISSION".
NHTSA ODI 10927332
Nov 20, 2016Steering
AFTER GOING THROUGH A BUMP ON A RESIDENTIAL STREET AT 30 MPH THE STEERING BECAME VERY DIFFICULT TO CONTROL THE CAR. I WAS LESS THAN ONE MILE FROM HOME AND MANAGED WITH GREAT DIFFICULTY TO MAKE IT TO MY HOME. COMPLETE STEERING FAILURE, THERE IS NO WAY TO DRIVE THE CAR. VERY GLAD IT WAS ME DRIVING AND NOT MY DAUGHTER AS THIS HAPPENED IN A CURVE. THE CAR HAS 43,000 MILES ON IT. OVER 600 COMPLAINTS ABOUT THIS ELECTRONIC POWER STEERING SYSTEM AND SINCE IT IS OUT OF WARRANTY THE REPAIRS ARE EXPECTED TO BE AT LEAST $2,000. WHAT IS NHTSA DOING ABOUT THIS PROBLEM. IT IS PRETTY OBVIOUS TO ME THERE IS A PROBLEM AND AN EMERGENCY RECALL NEEDS TO BE ISSUED. FORD AND IT'S LOCAL DEALERS ARE UNWILLING TO ADDRESS THE PROBLEM. WHAT'S GOING TO TAKE NHTSA! TO GET THIS PROBLEM FIXED.
NHTSA ODI 10927103
Nov 18, 2016Latches & locks
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES, LOCKS, LINKAGES); HOWEVER, THE REMEDY WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI 10926845
Nov 17, 2016Transmission & drivetrain
THIS IS THE SECOND FORD FOCUS I HAVE PURCHASED AND HAVE HAD PROBLEMS WITH MANUAL TRANSMISSION. I FEEL THE DEALER SHOULD OF TOLD ME THAT THE PROBLEM WAS NOT TAKEN CARE OF BEFORE SELLING ME ANOTHER VEHICLE THAT WAS STILL HAVING PROBLEMS. WHEN STARTING OUT AT A STOP SIGN THE CAR SHIMMIES, AND SPUTTERS BEFORE GETTING ANY POWER.
NHTSA ODI 10926588
Nov 17, 2016Transmission & drivetrainFuel system
I PURCHASED THIS FOCUS IN SEPTEMBER OF 2013. LITTLE DID I REALIZE THAT THIS WAS PROBABLY ONE OF THE WORST MISTAKES I MADE IN MY LIFE THUS FAR. I DIDN'T EVEN HAVE THE CAR 3 MONTHS BEFORE THE TRANSMISSION ISSUE STARTED HAPPENING. I DON'T DRIVE ERRATIC OR AGGRESSIVE I HAVE TAKEN THE CAR TO THE DEALERSHIP 12 TIMES FOR THE SAME ISSUE SINCE I HAVE BOUGHT IT, TO THE POINT THAT I HAVE MADE FRIENDS WITH SOME OF THE GUYS THERE. THE CLUTCH HAS BEEN REPLACED 4 TIMES AND THE MODULE HAS BEEN REPROGRAMMED AND EVERYTHING THAT FORD CLAIMS WILL "FIX" THE ISSUE. IT HAS NOT BEEN FIXED, THE MOST RECENT TIME I TOOK THE CAR TO FIX IT I COULDN'T ACCELERATE ONTO THE HIGHWAY BECAUSE THE GEARS WOULDN'T GRAB AFTER SECOND, THEN THE CAR STALLED AND THE ENGINE SHUT OFF, SO I HAD TO NURSE THE CAR TO THE SIDE OF THE ROAD AND RESTART IT AND I FINALLY MADE IT TO THE DEALERSHIP. I CALLED FORD, AND THE BAD THING IS, IS THAT THEY KNOW THAT THIS PROBLEM EXISTS THEY JUST DON'T WANT TO DO ANYTHING BECAUSE THEY KNOW THAT THEY WILL LOSE MONEY. I FINALLY SPOKE TO A REP AT FORD THAT DIRECTED ME TOWARDS THE BBB BECAUSE SHE FOUND OUT THAT I WAS IN THE MILITARY, SAYING THAT THE MILITARY MEMBERS SHOULDN'T HAVE TO DEAL WITH THINGS LIKE THIS BECAUSE WE DO SO MUCH FOR THE COUNTRY. I HAVE CONTACTED THE BBB AND THEY FINALLY SAID THAT THEY WILL HAVE A RESOLUTION WITHIN 14 DAYS FROM YESTERDAY. AND WHAT IS REALLY ALARMING IS THAT THE ONLY REASON I FOUND OUT ABOUT THE BBB OPTION IS BECAUSE OF MY MILITARY SERVICE. IT IS RIDICULOUS BECAUSE I KNOW THIS ISSUE IS NATIONWIDE AND FORD WANTS NOTHING TO DO WITH IT. IT IS SAD TO SAY LIKE WITH THE ISSUE THAT TOYOTA HAD WITH THEIR CARS IS THAT SOMEONE HAS TO DIE AND SUE FORD BEFORE THIS ISSUE WILL GET RESOLVED, UNLESS YOU WANT TO TAKE DIRECT ACTION AGAINST FORD.
NHTSA ODI 10926742
Nov 16, 2016Transmission & drivetrain
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED HESITATION, JERKING, AND SHUTTERING WHILE BEING OPERATED AT LOWER SPEEDS. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED AS A SHUTTERING TRANSMISSION. THE REMEDY WAS NOT PROVIDED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 10.
NHTSA ODI 10926364
Nov 16, 2016Engine
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 58,858.
NHTSA ODI 10926378
Nov 15, 2016Transmission & drivetrain
2014 FORD FOCUS. CONSUMER WRITES IN REGARDS TO VEHICLE TRANSMISSION ISSUES. *SMD THE CONSUMER STATED THE VEHICLE HAD NO POWER, IT JERKED AND SLIPPED UPON TAKE OFF. WHEN DRIVING UP A HILL, THE VEHICLE WENT VERY SLOW. *JB
NHTSA ODI 10925865
Nov 14, 2016Latches & locks
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE ATTEMPTING TO ENTER THE VEHICLE, THE DOORS FAILED TO UNLOCK MANUALLY AND WITH THE KEY FOB. THE MANUAL KEY ONLY OPENED THE DRIVER DOOR AND NOT THE PASSENGER DOORS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE LATCHES AND LOCKED NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 38,248.
NHTSA ODI 10925917
Nov 14, 2016Transmission & drivetrain
TRANSMISSION HESITATION FROM A STOP POSITION TO START AN ACCELRATION.
NHTSA ODI 10925703
Nov 7, 2016
REAR WINDOW BLEW OUT WHILE DRIVING 45MPH OUTSIDE TEMPERATURE WAS 35 DEGREES .THIS HAPPENED 2 MILES FROM HOME RESIDENCE.SO WITHIN 4 MINUTES OF DRIVING
NHTSA ODI 10924571
Nov 7, 2016Transmission & drivetrain
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD HESITATE TO ACCELERATE AND THE TRANSMISSION WOULD SLIP. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CRANK HAD FAILED AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 24,000.
NHTSA ODI 10924608
Nov 5, 2016Engine
THE VEHICLE SHUDDERS WHEN THE AUTOMATIC TRANSMISSION SHIFTS BETWEEN FIRST AND SECOND GEAR. THE PROBLEM OCCURS WHEN ACCELERATING FROM A STANDING STOP.
NHTSA ODI 10924445
Nov 3, 2016Transmission & drivetrain
THE VEHICLE SHIFTS BETWEEN GEARS BAD, SOMETIMES LATE AND SOMETIMES NOT AT ALL. ALSO THE VEHICLE DOES NOT SHIFT PAST THIRD GEAR. THIS IS NOT A ONE TIME ISSUE, THE CAR CONTINUES TO OPERATE THIS WAY.
NHTSA ODI 10924131
Nov 2, 2016Transmission & drivetrain
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE VEHICLE JERKED VIOLENTLY WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 62,000.
NHTSA ODI 10923798
Nov 2, 2016Latches & locks
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI 10923803
Nov 1, 2016Transmission & drivetrainElectrical system
12,771 MILES, STARTER REPLACED. 14,207 MILES, FUEL PUMP REPLACED. 18,249 MILES FUEL PUMP REPLACED AND TRANSMISSION CONTROL MODULE REPROGRAM FOR FAILURE. 19,999 MILES REPLACE CLUTCH AND STARTER MOTOR ASSEMBLY. ABOUT 24,000 MILES, CAR NO START, BATTERY REPLACED "BAD BATTERY". 29,975 MILES CAR NO START, JUMPED TO START. 31,500 MILES NO START, BATTERY REPLACED "BAD BATTERY". APPROX 32,750 MILES, REPLACE CLUTCH AND WHATEVER ELSE THEY MAY FIND. THIS CAR STUTTERS IN FIRST GEAR (AUTOMATIC TRANSMISSION) WHEN IT WAS PURCHASED IT WAS FINE AND THEN A MONTH LATER IT STARTED TO SHAKE AND STUTTER ON ACCELERATION FROM A STOP, WHETHER IN TRAFFIC OR IN THE DRIVEWAY. FORD TOLD US THAT IT WAS A "SMART TRANSMISSION" AND THAT IT HAD TO GET USED TO TWO PEOPLE DRIVING THE CAR ALTHOUGH I AM THE PRIMARY DRIVER. NEW "CLUTCH PAC" ONLY TEMPORARILY SOLVES THE PROBLEM AND THEN IT STARTS ALL OVER AGAIN AFTER A MONTH OR SO. WE HAVE ALSO HAD A NO STARTING ISSUE. WE RECEIVED A LETTER FROM FORD ABOUT IT, BUT THEY CANT SEEM TO HELP AND WONT REPLACE TCM BECAUSE THEY SAY THE DEALERS CAN'T SHOW THE PART IS MALFUNCTIONING. *TR
NHTSA ODI 10920583
Oct 31, 2016Transmission & drivetrain
I PURCHASED A CERTIFIED 2014 FORD FOCUS IN AUGUST 2015 WITH 48K MILES. DROVE IT LIKE TWO WEEKS WITHOUT ANY ISSUE, AFTERWARDS THIS TERRIBLE JERKING, GRINDING AND SHUDDER NOISE STARTED WHEN ACCELERATING FROM A STOP SIGN OR TRY TO SLOW DOWN AND ACCELERATE NEAR SPEED BUMPERS OR WHEN ACCELERATING WHILE GETTING A TURN. I TOOK IT TO THE DEALER. THEY DID A SOFTWARE UPDATE AND SAID IT NEEDS TO DRIVE 1000 MILES OR SO TO AUTOMATICALLY REPROGRAM THE TRANSMISSION'S COMPUTER BY UNDERSTANDING MY DRIVING PATTERNS. I FELT SOME IMPROVEMENT COMPARED TO HOW IT USED TO JERK WHILE CHANGING GEARS IN LOW GEARS. BUT STILL SHUDDER (OR GRINDING) NOISE CAN BE HEAR ONCE IN A WHILE WHEN ACCELERATING FROM A STOP OR DRIVING LOW SPEEDS AT SPEED BUMPS OR WHILE GETTING A 90 DEG TURN. MOST RECENTLY I FELT A MASSIVE JERKING AND GRINDING NOISE AGAIN DURING A COLD DAY WHEN TEMP BELOW 50F FOR THE FIRST TIME IN THE FALL THIS YEAR. THIS TIME IT IS PRETTY BAD AND I DON'T FEEL SAFE DRIVING SPECIALLY WHEN IT IS SNOWING...!! FORD NEED TO FIX THESE CARS ASAP ..!! *TR
NHTSA ODI 10920323
Oct 30, 2016Electrical systemElectronic Stability Control (esc)
MY CAR HAS A MIND OF ITS OWN. I HAVE COMPLAINED TO FORD MANY TIMES REGARDING THE CAR JUMPING SINCE THE DAY I BOUGHT IT. I HAVE BEEN TOLD " OH, ITS THE WAY IT WAS MADE." MY CAR COMPLETELY STOPPED ON ME BEFORE WHILE I WAS DRIVING WITH MY KIDS IN IT. I TOOK MY CAR BACK TO THE DEALER RIGHT THEN AND THEY REPROGRAM IT AND TOLD ME IT WAS FINE. I TOOK MY CAR BACK FOR THE BATTERY GOING TO COMPLETELY DEAD WITH A BRAND NEW CAR. TODAY AS I'M PICKING UP MY KIDS MY CHECK ENGINE LIGHT CAME ON. I TOOK MY KIDS HOME AND CALLED MY DAD AND WAS ADVISED TO GET A DIAGNOSIS TEST RAN ON MY CAR. TO MY SURPRISE MY CAR IS GETTING A ERROR CODE P090C? THIS IS AN ELECTRIC PROBLEM THAT IT SEEMS THAT MILLION OF DRIVERS HAVE GOTTEN THAT INVOLVES THE CLUTCH ACTUATOR LOW CIRCUIT. WHY DID I NOT RECEIVE A RECALL FOR THIS? I NEED SOME ANSWERS NOW BECAUSE THIS CAR HAS STOP BEFORE WITH MY CHILDREN WITH ME AND I WILL NOT DIE BECAUSE OF FORD. I NEED THIS ISSUE FIXED. *TR
NHTSA ODI 10920064
Oct 27, 2016
I BOUGHT A 2014 FORD FOCUS SE JULY 2015 SINCE ITS BEEN IN AND OUT OF SHOP MY STEERING WHEEL IS GETTING TIGHT WHILE DRIVING WERE I CAN NOT CONTROL PLUS HESITATION ROLLING BACK WORDS SHUTTERING JERKING IT IV HAD THE STEERING RACK REPLACED TIERODS NOTHING WORKED THEN I GOT A RECALL LETTER ON THE TCM IT NEEDED 2 BE UPDATED DID THAT STILL DIDN'T HELP TOOK IT BACK THE TCM NEEDED TO BE REPLACED SO FORD TOLD ME IT WILL BE A COUPLE WEEKS BUT I CAN DRIVE IT AND THE TCM OR TRANS HAS NOTHING 2 DO WITH THE STEERING FINALLY GOT THE TCM REPLACED FEW WEEKS LATER BUT DIDN'T HELP AND SEEMED WORSE I CALLED FORD CORPORATE THEY WOULD NOT HELP AT ALL I KEPT CALLING BUT SAME RESULTS THEY WOULD NOT FIX IT WITH OUT ME PAYING A LOT OF MONEY AND THEY WOULD NOT BUY IT BACK CUZ IT HAD 70000 MILES I BOUGHT IT WITH 35000 RECENTLY I TOOK IT 2 A LOCAL SHOP BY WORK THEY DROVE IT TOLD ME MY TRANS IS MESSED UP IT IS NOT SHIFTING RIGHT AND THAT WILL CAUSE THE STEERING WHEEL THE MESS UP AS WELL I'M AFRAID TO DRIVE IT RISK MY LIFE AND MY CHILDREN LIVES BUT FORD STILL WILL NOT HELP ME AT ALL THIS CAR HAS HAD 7 RECALLS ON IT I CAN NOT CONTROL THE CAR I CAN NOT DRIVE THE CAR SINCE IT GETS STUCK AND I FEEL LIKE I GET WHIP LASH AND I'M AFRAID I'M GOING TO END UP GETTING IN TO A ACCIDENT THE LOCAL FORD DEALER TOLD ME THEY PUT THE WRONG TRANS IN IT THAT THEY BEEN HAVING ISSUES WITH THE TRANS I'M AFRAID I'M A BE ON THE FREEWAY AND ITS JUST GOING TO QUIT WORKING OR I'M A LOOSE CONTROL OR I WILL NOT BE ABLE TO GET UP TO SPEED FORD SHOULD BE HELPING US OUT SINCE THERE IS PAGES OF PEOPLE WITH SAME ISSUE THERE IS INVESTIGATIONS IN TO IT LAW SUITS AND MY LAST THING I CAN DO IS TALK TO A LAWYER AND THE NEWS AND FILE THIS COMPLAINT I BEEN FIGHTING WITH FORD CALLING GOING TO DEALERS FOR 6 MONTH NOW AND NO 1 WILL HELP NOT EVEN MY DEALER WHATS IT GOING TO TAKE SOME 1 2 DIE. *TR
NHTSA ODI 10919242
Oct 27, 2016Transmission & drivetrain
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE AT A STOP SIGN AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO ACCELERATE WITHOUT WARNING. IN ADDITION, THE GEAR SHIFTER WOULD SHIFT INTO ANOTHER GEAR INDEPENDENTLY. THE VEHICLE WAS TAKEN TO A DEALER THREE TIMES, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA ODI 10919349
Oct 27, 2016Transmission & drivetrain
OUR FORD FOCUS HAS BEEN CHUGGING AND SLIPPING ON START FROM A STOP. FORD HAS REPLACED THE CLUTCH AND NOW 5 MONTHS LATER THE CLUTCH NEEDS T BE REPLACED AGAIN. FORD ISN'T HONORING THE EXTENDED POWER TRAIN . THIS IS A NONE DEFECT AND A REAL SAFETY ISSUE
NHTSA ODI 10919395
Oct 26, 2016Electrical systemEngine
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING AT LOW SPEEDS. THE VEHICLE HESITATED WHILE AT A STOP SIGN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER REPLACED THE CLUTCH MODULE, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 40,000.
NHTSA ODI 10919089
Oct 26, 2016Transmission & drivetrainSpeed control
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND THE RPMS INCREASED; HOWEVER, THE VEHICLE HESITATED TO MOVE FORWARD. THE VEHICLE WAS DIAGNOSED AND REPAIRED. THE CLUTCH WAS REPLACED AND RECALIBRATED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER AND REPAIRED FOUR TIMES FOR THE EXACT SAME FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000.
NHTSA ODI 10919205
Oct 26, 2016Transmission & drivetrain
I PURCHASED A NEW 2014 FORD FOCUS IN FEBRUARY 2015 WITH 15 MILES ON IT. DROVE THE CAR FOR 5 MONTHS WITH NO ISSUES, THEN IN JUNE I NOTICED A TERRIBLE SHUDDER WHEN ACCELERATING FROM A STOP SIGN. IT ALSO MAKES A GRINDING NOISE WHILE TRYING TO GET IN GEAR AND TAKE OFF. I HAVE TAKEN THE CAR BACK TO THE ORIGINATING DEALERSHIP 6 TIMES SO FAR. I''VE HAD THE CLUTCH REPLACED, THE TRANSMISSION HAS BEEN REPROGRAMMED 4 TIMES, AND STILL NO FIX. I WILL NOT ALLOW ANYONE TO DRIVE THE CAR, NOR WILL I LET ANYONE RIDE WITH ME IN IT DUE TO THE POOR PERFORMANCE. THE CAR IS EXTREMELY DANGEROUS TO OPERATE AND VERY EMBARRASSING TO MYSELF ON THE ROAD. IT HAS CHANGED THE WAY I DRIVE OTHER CARS AS WELL. I ANTICIPATE A SHUDDER, LURCH, JERK, GRIND FROM OTHER CARS WHILE I'M DRIVING DO TO WHAT I EXPERIENCE ON A DAILY BASIS IN THIS CAR. THE TIME, STRESS AND FRUSTRATION THIS CAR HAS CAUSED ME AND MY FAMILY IS EXHAUSTING AND SO DISAPPOINTING. THIS IS THE FIRST FORD THAT I'VE PURCHASED AND WILL DEFINITELY BE MY LAST. WORD OF MOUTH GOES A LONG WAY TOO. *TR
NHTSA ODI 10919215