What 2,644 owners told NHTSA about the 2014 Ford Focus RS

MANUFACTURER RECALL #16S30; NHTSA RECALL #16V643: DOOR LATCHES MALFUNCTION. RECALL STATUSRECALL INCOMPLETE, REMEDY NOT YET AVAILABLE. FORD NOTIFIED CONSUMERS OF THIS PROBLEM IN SEPTEMBER 2016 AND YET PARTS ARE STILL NOT READILY AVAILABLE. HOW ARE THEY PERMITTED TO TAKE SO LONG TO RESOLVE THE ISSUE. I DON'T WANT TO HEAR ABOUT MANUFACTURING ISSUES OR THE LARGE NUMBER OF CARS THAT THIS AFFECTS. I WANT IT FIXED!!! I DON'T WANT TO ENDANGER MY GRANDCHILDREN OR ANY OTHER PASSENGERS IN THE CAR. WHAT IS BEING DONE TO RESOLVE THIS ISSUE????? I'M SICK OF THEIR EXCUSES.

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I AM SPEAKING IN BEHALF OF MY WIFE [XXX] WHO IS THE REGULAR USER OF THE SAID CAR. MY NAME IS [XXX] THE HUSBAND OF [XXX]. ON FRIDAY, MARCH 10, 2017, MY WIFE CALLED ME FROM HER WORK THAT SHE SAID THERE'S SOMETHING WRONG WITH THE SAID CAR. SHE SAID THAT SHE ALMOST CAUSED AN ACCIDENT WHEN SHE WAS MAKING A TURN ON A SIGNAL LIGHT CROSSING THAT WHEN THE STEERING WHEEL SUDDENLY BECAME STIFF (TOUGH) TO MANEUVER. SHE PANICKED WHAT TO DO AND SHE STOPPED SUDDENLY IN THAT BUSY CROSSING THAT OTHER DRIVER WERE CONFUSED THAT THEY HAVE SUDDEN STOP AS WELL ,BUT, FORTUNATELY NO ONE WAS COMMITTED ACCIDENT. MY WIFE SAID, FOR A MINUTES AFTER, SHE MANAGED TO MOVED THE CAR AND DROVE BACK TO HER WORK PARKING AREA AS SHE STRUGGLED TO STEER THE CAR. I WENT TO CHECK THE CAR AND IT SAYS IN THE DASH BOARD " STEERING ASSIST FAULT .. SERVICE REQUIRED. THIS IS THE SCENARIO, THE CAR IS SAFETY HAZARD TO DRIVE. MY WIFE DEVELOP A NERVOUS BREAKDOWN WHAT SHE HAD EXPERIENCE VERY BADLY ON THAT INCIDENT . SHE DOES NOT WANT TO DRIVE THE CAR NO MORE FOR THE ANXIETY THAT MIGHT CAUSE AN ACCIDENT IF THAT THINGS HAPPENED AGAIN WHILE SHE IS DRIVING IN THE FREEWAY... OF WHICH MOST OF THE TIME SHE'S IN THE FREEWAY GOING TO WORK AND BACK HOME. INDEED, WHEN I TEST DROVE THE CAR, I CANT BELIEVE IT MYSELF THAT ALMOST YOU CAN NOT MOVE THE STEERING WHEEL. PLEASE INVESTIGATE THIS MATTER AND HAVE THE CAR INSPECTED BY YOUR DEPARTMENT TO EVALUATE THE DEFECT OF THE CAR THAT IS A SAFETY HAZARD TO DRIVE WHEN THAT " ELECTRIC POWER STEERING ASSIST " SHUT DOWN. APPRECIATED FOR YOUR CONCERN FOR PUBLIC SAFETY. THE CAR IS PARKED RIGHT NOW IN FRONT OF MY RESIDENCE. YOUR INSPECTOR CAN COME ANYTIME TO DO THE INSPECTION. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

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THE CAR STUTTERS TO START MOVING. THE TRANSMISSION IS STUCK. IT TAKES A LOT OF RPM TO GET THE CAR MOVING FROM A STOP OR START. I HAVE HAD AN EPISODE WHERE THE CAR ACCELERATED ON IT'S OWN. TOOK IT TO THE DEALERSHIP THEY ARE AWARE OF THE STUTTERING AND ARE DOING NOTHING FOR THAT. THEY CAN FIND NO REASON MY CAR TOOK OF ON ITS OWN. I FEEL THAT THE DEFECT IN THE TRANSMISSION THEY KNOW ABOUT. AND WILL DO NOTHING ABOUT IT. I AM JUST GETTING FRUSTRATING WHY THEY WON'T DISCUSS THE TRANSMISSION ISSUE. THANK YOU.

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THE TRANSMISSION JERKS SERIOUSLY WHEN START FROM STOP TO FIRST GEAR AND FIRST TO SECOND GEAR.

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TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STUTTERED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED. IT WAS DIAGNOSED THAT THE TRANSMISSION MODULE AND CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT, DESPITE THE WARRANTY, THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COST. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE INTERIM RECALL NOTICE FROM THE MANUFACTURER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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ANY TIME I AM STOPPED AND START GOING MY CAR SHUTTERS AND JERKS BEFORE IT FINALLY CATCHES GEAR. WHEN I HIT THE GAS IT TAKES ABOUT 5-10 SECONDS BEFORE MY CAR WILL FINALLY START GOING. FORD SAYS THIS IS NORMAL WITH THIS TYPE OF CLUTCH AND KEEPS BLOWING ME OFF

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TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE TURNING AT A TRAFFIC LIGHT, THE CONTACT'S VEHICLE STALLED AND CAUSED A FRONT END COLLISION WITH ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED MINOR INJURIES, WHICH DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH AND THE TIE ROD NEEDED TO BE REPLACED. PRIOR TO THE CRASH, THE CLUTCH WAS REPLACED FIVE TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 13,000.

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THE 2014 FORD FOCUS ONLY HAS ONE DOOR LOCK/UNLOCK BUTTON WHICH IS LOCATED ON THE FRONT MIDDLE PANEL NEAR THE RADIO CONTROLS. THERE ARE NO MANUAL LOCK/UNLOCK MECHANISMS ON ANY OF THE DOORS - IF A CRASH OCCURED, HOW WOULD ANYONE IN THE BACK SEAT BE ABLE TO GET OUT IF THE DRIVER IS UNABLE TO PUSH THE BUTTON FOR THEM? THAT SEEMS LIKE AN UNSAFE DECISION FOR A VEHICLE MADE FOR MULTIPLE PASSENGERS. SECOND, OCCASIONALLY WHILE DRIVING IN RAINY WEATHER, I HAVE SWITCHED THE WIPERS ON TO FIND THAT THEY HESITATE FOR A FEW SECONDS BEFORE FINALLY WIPING THE WINDSHIELD. THIS DOES NOT HAPPEN EVERY TIME, BUT I EXPECT THEM TO MOVE WHEN I TURN THEM ON, NOT A FEW SECONDS LATER. IN THE RAIN, A FEW SECONDS OF NON-VISIBILITY CAN BE DANGEROUS- EVEN MORE SO IF IT HAPPENS AT NIGHT THE NEXT TIME. ARE THESE ELECTRICAL ISSUES? COULD THE UNLOCK FEATURE BE AN ELECTRICAL IF FOR ANY REASON THE BATTERY GOES OR HITS WATER?

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WELL ON FEBRUARY 18, 2017 I PURCHASED A 2014 FORD FOCUS SE FROM LEWIS TOYOTA IN TOPEKA, KS. THE CAR I TRADED IN, (2004 LEXUS) I TOLD THEM HOW UNHAPPY I WAS BECAUSE THE GENTLEMAN WHO SOLD IT TO ME SAID HE DID A CAR FAX ON IT BUT DID NOT. I SHOULD HAVE ASKED FOR A COPY. THERE WAS A MAJOR RECALL ON IT! SINCE 2011. I PURCHASED IT IN 2016. WELL THE 2004 FORD FOCUS HAS AN OPEN RECALL. IT IS AGAINST THE LAW SO I WAS TOLD TO SELL A CALL WITH AN OPEN RECALL. I BROUGHT IT TO THE SELLERS ATTENTION. HE SAID IT HAD BEEN TAKEN CARE OF OR THAT IT WASN'T THAT BAD. WELL, DOOR LATCH? DRIVER'S DOOR COMING OPEN WHILE DRIVING. PROVEN INCIDENTS. I CALL THAT A PROBLEM.

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TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *CN

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TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLES SHIFTED INTO ANOTHER GEAR ON MULTIPLE OCCASIONS WITHOUT WARNING. IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.

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TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE INTERIM RECALL NOTICE DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS EXPERIENCING A FAILURE IN WHICH THE DRIVERS SIDE DOOR WAS DIFFICULT TO CLOSE. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TRANSMISSION: THE VEHICLE HAS BEEN STUTTERING AND THEN UNEXPECTEDLY JUMPING FORWARD WHEN PRESSING THE ACCELERATOR SINCE ABOUT 1,500 MILES. IT'S BEEN GETTING CONTINUOUSLY WORSE SINCE. THE FIRST INCIDENT THAT TRULY ENDANGERED MY SAFETY WAS WHEN I WAS PULLING OUT FROM A 3-WAY STOP, IT ALMOST STALLED IN FRONT OF INCOMING TRAFFIC, THEN SUDDENLY PROPELLED FORWARD INTO A GAS STATION CURB & BLEW OUT MY TIRE. THE SECOND INCIDENT, WHICH IS WHY I'M FILING THIS REPORT, WAS WITH MY 2 DAUGHTERS IN THE CAR, LEAVING A STOP LIGHT AT A HIGHWAY INTERSECTION. IT WAS RAINING, AND I WAS TRYING TO GET UP TO THE 55MPH SPEED LIMIT BUT THE CAR KEPT CHUGGING AND STUTTERING. OTHER VEHICLES WERE GOING AROUND ME AS MY SPEED SLOWLY CLIMBED, & AT ALMOST 50 MPH THE CAR SUDDENLY ACCELERATED AND, DESPITE TAPPING MY BRAKES, CONTINUED TO DO SO UNTIL IT HIT 65 MPH. I WAS SURROUNDED BY OTHER VEHICLES, AND PRESSED THE BRAKE HARDER TO AVOID HITTING THE LINE OF CARS IN FRONT OF ME, TO THE LEFT OF ME, OR HAVING TO SWERVE INTO THE DITCH ON MY RIGHT AT THIS HIGH RATE OF SPEED, BECAUSE TAPPING THE BRAKES CAUTIOUSLY WAS HAVING EFFECT ON THE CARS ACCELERATION. WHEN IT STOPPED QUICKLY ACCELERATING, IT CONTINUED TO STUTTER, BUT SEEMED TO LEVEL OFF AT MY CHOSEN SPEED. SINCE THEN, ITS CONTINUED TO STUTTER AND CHUG AND JUMP FORWARD ALMOST EVERY TIME I ACCELERATE, WHETHER FROM A COMPLETE STOP OR TO GO FASTER THAN MY CURRENT SPEED. IT'S TERRIFYING.

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TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE TRANSMISSION SLIPPED AND CAUSED THE VEHICLE TO HESITATE BEFORE ACCELERATING. THE DEALER DIAGNOSED THAT THE TRANSMISSION MODULE AND CLUTCH WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 50,000.

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GOOD AFTERNOON, MY FAMILY AND I HAVE A 2 YEAR OLD 2014 FORD FOCUS THAT WE BOUGHT BRAND NEW OFF THE LOT TO AVOID THE PROBLEMS ASSOCIATED WITH USED CARS. 2 WEEKS AGO IN THE MIDDLE OF THE HIGHWAY THE VEHICLE BEGAN TO SHUDDER AND LOSE POWER AND THEN EVENTUALLY TURNED OFF WHILE IN MOTION. WE HAD THE VEHICLE TOWED TO THE DEALERSHIP AND QUICKLY BEGAN TO TRY AND FIGURE OUT WHAT IS GOING ON. A QUICK GOOGLE SEARCH REVEALED WE WERE NOT THE ONLY ONES. EXPERIENCING THIS ISSUE. THERE APPEARS TO BE A MAJOR ISSUE WITH THE FOCUS TRANSMISSION. THE DEALERSHIP STATE THEY CAN FIND NOTHING WRONG WITH THE CAR AND SUGGESTED WE DRIVE MORE AGGRESSIVELY TO SOLVE THE PROBLEM. IMMEDIATELY WE CONTACTED FORD MOTOR COMPANY AS THIS IS CLEARLY A BIGGER ISSUE THAN JUST MY CAR. FMC STATES THERE IS NOTHING THEY CAN DO BECAUSE THEY CAN'T PROVE THAT ANYTHING HAPPENED AND THERE ARE NO CODES. NO CODES=NO PROBLEM. THEY HAVE REFUSED TO INVESTIGATE ANY FURTHER. THEN NEXT TIME MY CAR STOPS COULD BE IN FRONT OF ANOTHER CAR AND CAN KILL SOMEONE. FORD IS REFUSING TO DO ANYTHING TO RECTIFY THE ISSUE AND IS PUTTING MY FAMILY AND MANY OTHER FAMILY'S LIVES IN DANGER. PLEASE HELP ME. DO A SEARCH ONLINE ABOUT THE FOCUS AND YOU WILL SEE THAT I AM NOT THE ONLY ONE. PLEASE. I AM SCARED TO DRIVE MY OWN CAR BUT I DO NOT FEEL SAFE. IT LURCHES FORWARD, STOPS RESPONDING AND SHUDDERS.

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WHILE ACCELERATING, VEHICLE FREQUENTLY STALLS AND/OR HESITATES TO CONTINUE ACCELERATION CREATING A JERKING AFFECT UNTIL IT CAN ACTUALLY CATCH AGAIN OR PROVIDE FUEL TO ACCELERATE. THIS TYPICALLY OCCURS WHEN PRESSING ON THE PEDAL BOTH WHEN STOPPED/START OR IF IN MOTION AND ACCELERATE TO GO ONTO THE HIGHWAY. THIS HAPPENS FREQUENTLY WHILE DRIVING ON A DAILY BASIS.

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LOW TIRE PRESSURE LIGHT APPEARS EVERY TWO TO THREE WEEKS. AT LEAST ONE TIRE NEEDS TO BE INFLATED, SOMETIMES MORE THAN ONE TIRE NEEDS TO BE INFLATED. THE FORD DEALER INFLATES THEM USUALLY. TIRE PRO HAS ALSO INFLATED TIRES. FORD DOESN'T TELL ME WHAT PROBLEM IS, THEY JUST KEEP INFLATING THE TIRES. LIGHT APPEARS WHEN VEHICLE IS BEING DRIVEN ON A CITY STREET, HIGHWAY, TURNING AND STATIONARY. ALSO, VEHICLE SHUDDERS ON ACCELERATION FROM THE MOMENT I PURCHASED VEHICLE. TOOK VEHICLE TO FORD SERVICE DEPARTMENT. VEHICLE DOESN'T SHUDDER AS BAD AS BEFORE BUT STILL HAS ISSUE.

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SHUTTERING AND JERKING OF TRANSMISSION

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ENGINE VIBRATES ON BLOCK AND IS VERY NOTICABLE WHILE SITTING IDOL AT STOP LIGHT IN EITHER DRIVE OR NUETRAL. I HAD TO DEALERSHIP TWICE AND LAST TIME THEY REPLACED STABLIZERS THAT THE ENGINE SITS ON AND IT DID HELP A LITTLE BUT STILL HAS SAME PROBLEM. THE SERVICE MANAGER SAID THAT IT IS THE BEST THEY CAN DO. THE PROBLEM BECAME NOTICABLE ABOUT 10,000 MILES INTO OPERATION.

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I WOULD LIKE TO FILE A COMPLAINT ABOUT A DEFECTIVE TRANSMISSION CONTROL MODULE FOR MY 2014 FORD FOCUS. I HAVE HAD IT WORKED ON OR REPLACED THREE TIMES, AND AM STILL EXPERIENCING ISSUES. AFTER REPLACEMENT, THE TRANSMISSION CONTROL IS VERY SLUGGISH, AND THEN IT STARTS EXPERIENCING SUBSTANTIAL CLUTCH SHUDDER (SHAKING WITH SHIFTING) WITHIN A FEW THOUSAND MILES. THIS HAS HAPPENED EVERY TIME, AND THE DEALERSHIP HAS NOT PROPOSED ANY ALTERNATIVE SOLUTIONS. I SEE THERE IS A CLASS ACTION SUIT ABOUT THIS, AND ALSO A RECALL. ATTEMPTING TO FIND OUT WHAT THE NEXT STEPS SHOULD BE TO RESOLVE THIS SAFETY ISSUE.

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AUTOMATIC TRANSMISSION SHUTTERS WHEN STARTING FROM A STANDING STOP AND WHEN ADVANCING THROUGH THE GEARS. VEHICLE WILL DRIFT FORWARD OR BACKWARD WHEN SETTING ON A SLOPE AFTER RELEASING THE BRAKE BUT BEFORE APPLYING THE ACCELERATOR. THIS IS SUPPOSED TO BE AN AUTOMATIC TRANSMISSION BUT IS VERY DANGEROUS. DEALER REFUSES TO FIX THE CAR UNDER WARRANTY.

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MY TRANSMISSION SHUDDERS, DOES NOT SHIFT PROPERLY,HESITATES TO GO, AND JERKS WHILE SHIFTING. I TOOK IT TO MT DEALERSHIP AND THEY SAID THAT THIS IS WITHIN THE SPECS OF FORDS RECENT REPAIR TO THE TRANSMISSION WHICH WAS RECALLED. I HAVE TAKEN MY CAR TO THE DEALERSHIP SEVERAL TIMES FOR THIS ISSUE AND HAVE GOTTEN NOWHERE! THIS ISSUE STARTED IN APRIL OF 2014 AND HAS CONTINUED EVEN AFTER THE RECALL REPAIR.

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MY VEHICLE HAS ONLY 57K MILES AND THE VEHICLE FLUTTERS WHEN ACCELERATING FROM A STOPPED POSITION. IT DOES NOT SPEED UP NORMALLY. I FEAR THAT WHEN SWITCHING LANES OR LEAVING A STOP SIGN/RED LIGHT I COULD POSSIBLY GET REAR ENDED DUE TO THE CAR NOT SPEEDING UP LIKE IT SHOULD. IT SHAKES AND RATTLES WHEN TRYING TO TAKE OFF AS IF IT DOESN'T WANT TO GO ANYWHERE. WHILE DEPRESSING GAS PEDAL IS ALSO MAKES A LOUD NOISE. WHEN ON HIGHWAY, IT WON'T SPEED UP AT TIMES OR IT GOES WAY BELOW SPEED LIMITS. CARS HONK THEIR HORNS AT ME AS IT APPEARS THAT IM NOT TRYING TO GO ANYWHERE. IT'S BEEN HAPPENING SINCE I PURCHASED THE VEHICLE 09/2016.

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