Mar 17, 2018Electrical systemAirbagsEngine
MY 2014 FORD FOCUS TRANSMISSION GETS HOT AND IS NOT CHANGING GEAR WHILE DRIVING AFTER I GOT IT FROM THE FORD DEALER SERVICE CENTER IN GA 01/2018. IT WON'T START BECAUSE THE TRANSMISSION GETS HOT SO I HAVE TO LET IT COOL DOWN BEFORE I CAN CRANK IT. IT CUTS OFF WHILE I'M DRIVING. I HAVE BOUGHT A FRONT AND REAR DASH CAM TO RECORD AND UPLOAD LIVE VIDEO AND AN ADDITIONAL CAM TO FOR DASHBOARD TO SHOW THE RED (I) LIGHT AND ENGINE LIGHT THAT REMAINS ON WHILE I'M DRIVING. I HAD A NEW BATTERY, TCM MODULE, CLUTCH AND CLUTCH MOTOR PUT ON 12/2017, BUT I CAN'T DRIVE THE CAR, IT WON'T BACK UP HILLS, IT LOOSES SPEED, DON'T CHANGE GEARS, AGAIN, I JUST GOT IT OUT THE SHOP!!! I HAVE TO DRIVE IT BECAUSE IT IS THE ONLY TRANSPORTATION I HAVE, SO I AM VIDEOING EVERY TRIP IN CASE THE WHILETHE CAR IS JUMPING GEAR OR TRANSMISSION GETS HOT AND CAR TURN OFF WHILE I'M DRIVING , I CAN HAVE AN ACCURATE ACCOUNT OF AN ACCIDENT DUE TO THE TRANSMISSION ISSUE I AM HAVING WITH. I HOPE THAT THE OVERHEATING DOESN'T CAUSE A FIRE, BUT, IF THAT HAPPENS,IT WOULD BE RECORDED ON MY DASHCAM AND I WILL POST IN SOCIAL MEDIA.
NHTSA ODI 11079901
Mar 17, 2018Visibility & wipers
WINDSHIELD WIPERS STOP MID-WIPE. WIPER CONTROL CAN BE IN ANY OPERATING POSITION (HIGH, LOW, INTERMITTENT). THIS OCCURS WHETHER THE VEHICLE IS IN MOTION OR STATIONARY. IT IS IDENTICAL, FROM WHAT I HAVE READ ON LINE AND VIEWED IN VIDEOS, TO PREVIOUS MODEL YEARS THAT HAVE BEEN RECALLED. I DID NOT SEE A RECALL FOR THIS ISSUE FOR THE 2014 MODEL YEAR ON THE NHTSA WE SITE, THUS THE REASON FOR THIS SUBMISSION. I PURCHASED THIS VEHICLE USED IN SEPTEMBER OF 2017. ISSUE STARTED ABOUT FEBRUARY 2018.
NHTSA ODI 11079983
Mar 16, 2018Transmission & drivetrainEngineFuel system
WHILE UNDER WARRANTY I WAS DRIVING AND THE ENGINE SHUT OFF. I HAD TO COAST TO THE SHOULDER ON THE EXPRESSWAY. THIS HAPPENED FOUR TIMES DURING THE WARRANTY AND 6 TIMES SINCE THE WARRANTY EXPIRED. WHILE SITTING AT A RED LIGHT, THE LIGHT TURNS GREEN AND I BEGIN TO ACCELERATE. THE ENGINE STALLED FOURS TIMES AND THREE OTHER TIMES IT ALMOST STALLED. I TOOK THE CAR TO THE DEALER WHILE IT WAS UNDER WARRANTY AND ONLY ONCE THEY SAID THEY FOUND A PROBLEM WITH THE TRANSMISSION. THEY REPLACED SOME SMALL PART BUT IT CONTINUES TO HAPPEN. ONE OF THE TIMES IT STALLED I TOOK A PICTURE OF THE MESSAGE ON THE DASH BOARD. IT SAID: ENGINE FAILURE SERVICE IMMEDIATELY. I SHOWED THAT PHOTO TO THE SERVICE MANAGER AND MECHANIC AT FORD. BOTH OF THEM SAID THE SAME THING: "I'VE NEVER SEEN THAT BEFORE". MAKES YOU FEEL GOOD ABOUT THE CAR YOU BOUGHT FROM THEM.ALSO, THE REAR DRIVERS SIDE DOOR WON'T OPEN MOST OF THE TIME ON THE FIRST ATTEMPT. I HAVE TO PULL THE HANDLE TWO OR THREE TIMES BEFORE THE DOOR WILL OPEN. FOR REPLACED SOME PART ON THE DOORS BECAUSE OF A RECALL BUT THAT DIDN'T FIX THE PROBLEM. IT STILL DOES IT. THIS POSTING ASKS YOU TO SPECIFY THE DATE OF OCCURRENCE. IT HAS HAPPENED SO REGULARLY NOW THERE ARE TOO MANY DATES TO LIST. I LSTED MAY OF 2014 WHEN I BOUGHT THE CAR. FROM THEN ON IT HAS HAD PROBLEM AFTER PROBLEM AFTER PROBLEM.
NHTSA ODI 11079735
Mar 16, 2018Speed controlEngine
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 40 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT SHIFTED THE GEAR INTO PARK, THEN INTO NEUTRAL, AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED BUT HESITATED TO ACCELERATE. THE CONTACT POWERED OFF THE ENGINE A SECOND TIME. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE NORMALLY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
NHTSA ODI 11079782
Mar 15, 2018Transmission & drivetrainFire
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING APPROXIMATELY 5 MPH, THERE WAS AN ABNORMAL ODOR FROM THE FRONT OF THE VEHICLE AND THE POWER SEIZED WITHOUT WARNING. THE VEHICLE RESTARTED AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (DAVE SINCLAIR LINCOLN ST. PETERS, 4760 N SERVICE RD, ST. PETERS, MO 63376) WHERE IT WAS DIAGNOSED THAT THE CLUTCH WAS BURNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT NHTSA ISSUED AND EXPANDED RECALLS. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.
NHTSA ODI 11079633
Mar 15, 2018Transmission & drivetrainEngine
TL* THE CONTACT OWNS A 2014 FORD FOCUS. ON SEVERAL OCCASIONS, WHILE DRIVING VARIOUS SPEEDS, THE ACCELERATOR PEDAL WAS DEPRESSED; HOWEVER, THE VEHICLE HESITATED FOR 10 TO 15 MILES BEFORE IT ACCELERATED AT NORMAL SPEEDS. ON ANOTHER OCCASION, WHILE DRIVING, THE ENGINE REVVED AND THE VEHICLE STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO COCCIA FORD LINCOLN INC (577 E MAIN ST, WILKES-BARRE, PA 18702, (570) 823-8888) ON SEVERAL OCCASIONS WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE CLUTCH WAS REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE CONTACT WAS TRANSFERRED TO THE NHTSA HOTLINE. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 27,080.
NHTSA ODI 11079663
Mar 15, 2018Steering
THE STEERING WHEEL ON MY 2014 FORD FOCUS SE CAME LOOSE ONE MORNING. NO INDICATION OF LOOSENESS IN THE WEEKS LEADING UP. THE STEERING WHEEL JUST BECAME VERY WOBBLY AND LOOSE. THE FORD DEALERSHIP STATED IT WAS NOT COVERED UNDER WARRANTY AND THE COMPREHENSIVE EXTENDED WARRANTY WOULDN'T COVER IT EITHER, THE ISSUE: A NUT THAT HOLDS THE STEERING WHEEL TO THE STEERING COLUMN CAME LOOSE. ACCORDING TO THE TECHNICIAN, THERE WAS NOT MUCH LOCTIGHT ON THE BOLT. $200 LATER I HAVE THE SAME NUT TIGHTENED BACK DOWN WITH NEWLY ADDED LOCTIGHT. FAST FORWARD AND ON 3/14/2018 FORD ANNOUNCED A RECALL AFFECTING 1.4 MILLION FORD FUSIONS THAT HAVE THIS VERY SAME ISSUE. YET I HAVE A FOCUS NOT A FUSION. THIS ISSUE IS NOT SECLUSIVE TO JUST THE FUSION LINE UP AND FORD NEEDS TO EXPAND THEIR RECALL TO PUT THE SAME FIX IN PLACE FOR ALL AFFECTED MODELS. PERHAPS THE LOCTIGHT ISN'T ENOUGH AND THE FOCUS NEEDS THE NEW AGGRESSIVE THREADED BOLT WITH THE NYLON NUT.
NHTSA ODI 11079672
Mar 14, 2018SteeringTransmission & drivetrain
START WITH THE TRANSMISSION RPM GO BETWEEN FIVE AND SEVEN AFTER A STOP SIGN ARE TRYING TO MERGE ONTO THE FREEWAY SECOND ALL COMING OFF THE FREEWAY ARE COMING TO A COMPLETE STOP ANYWHERE IN THE STREET THE CONGRESS POLL EITHER LEFT OR RIGHT YOU NEVER REALLY KNOW WHICH WAY CAUSING YOU TO LOSE CONTROL OF THE CAR
NHTSA ODI 11079452
Mar 13, 2018Transmission & drivetrain
HARD SHIFTS FROM 1ST TO 2ND GEAR. CLUTCH REPLACED 4 TIMES ISSUE OCCURRING AGAIN. CAUSES CAR TO JUMP FORWARD DURING SHIFT. HAS ALMOST CAUSED NUMEROUS ACCIDENTS. I LEAVE 1 CAR SPACE BETWEEN ME AND THE CAR IN FRONT OF ME AT COMPLETE STOPS JUST IN CASE THE TRANSMISSION SHIFTS HARD. HAS BEEN HAPPENING SINCE A FEW DAYS AFTER PURCHASE IN 2014 TO PRESENT.
NHTSA ODI 11079013
Mar 6, 2018EngineFuel system
I BOUGHT MY FIRST BRAND NEW CAR A 2014 FORD FOCUS. I DECIDED TO GO WITH A NEW CAR TO HAVE LESS PROBLEMS IN THE LONG RUN. BOY WAS I WRONG. AFTER ONLY 25000 MILES MY CAR BEGAN HAVING TRANSMISSION PROBLEMS. I THEN BROUGHT IT INTO THE DEALERSHIP AND FOUND OUT THAT FORD HAD ISSUED A RECALL ON THE TRANSMISSION MODULE. SO I HAD THAT REPLACED FREE OF CHARGE. MY CAR NOW HAS 45000 MILES ON IT AND IT BEGAN CAUSING ME PROBLEMS AGAIN, SO I THOUGHT IT WAS THE SAME THING AS BEFORE. I BROUGHT IT INTO THE DEALERSHIP TO HAVE IT CHECKED OUT. AFTER A DAY OF WAITING I RECEIVED A CALL ENTAILING ALL THAT WAS WRONG WITH MY CAR. THIS TIME IT AS MUCH WORSE, MY CATALYTIC CONVERTER NEEDED TO BE REPLACED WHICH I WAS TOLD THIS WAS COVERED BY MY WARRANTY. NOW THE NEXT PART I WAS TOLD IS THE REASON I AM HERE WRITING THIS COMPLIANT. THE DEALERSHIP TOLD ME THAT MY FUEL TANK HAD COLLAPSED, AND IT WAS GOING TO COST ME UPWARDS OF $2100 TO BE FIXED. SO I THEN ASKED THE QUESTION, WHAT CAUSED THIS TO HAPPEN? I WAS TOLD THAT THIS IS A RARE OCCURRENCE AND THERE WAS NOTHING I COULD HAVE DONE TO PREVENT IT. NOW KEEP IN MIND I CHANGE MY OIL EVERY 3000 MILES AND DO ALL THE NORMAL MAINTENANCE TO KEEP ANY CAR RUNNING SMOOTHLY. I BEGAN TO RESEARCH COLLAPSED FUEL TANKS IN 2014 FORD FOCUSES, AND I FOUND THAT THIS NOT A RARE OCCURRENCE AND IN FACT IT HAS HAPPENED TO QUITE A FEW PEOPLE. I HOPE THIS IS FOUND AND READ BY CORPORATE FORD, SO A RECALL CAN BE INITIATED AND I CAN BE COMPENSATED.
NHTSA ODI 11076483
Mar 1, 2018Transmission & drivetrain
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE EXPERIENCED HESITATION, SEVERE VIBRATION, AND LACK OF ACCELERATION. THE FAILURE OCCURRED WITHOUT WARNING. AIR PORT FORD (8001 BURLING PIKE, FLORENCE, KY) WAS CONTACTED AND DIAGNOSED THAT THE CLUTCH PACK WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE TRANSMISSION WAS REPLACED, BUT THE FAILURE RECURRED. THE VEHICLE WAS ALSO TAKEN TO BROWNS FORD LINCOLN (1701 W MAIN ST, WEST LIBERTY, KY) WHERE IT WAS DIAGNOSED THAT THE CLUTCH PACK WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE TRANSMISSION WAS REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 79,000.
NHTSA ODI 11075643
Feb 28, 2018Transmission & drivetrainEngine
THE FIRST INCIDENCE (2/26/18) WAS WHILE STOPPED ON A HIGHWAY OFF-RAMP, THE ENGINE STALLED. THE CAR WAS ABLE TO BE RESTARTED AND DRIVEN. ON A SECOND OCCASION (2/28/18), I WAS DRIVING AND IN MOTION ON A RESIDENTIAL STREET WHEN THE ENGINE SHUT OFF. THE BRAKES AND STEERING WAS NOT AFFECTED AND I WAS ABLE TO STOP THE CAR AND RESTART THE ENGINE. PRIOR TO THIS, THE CHECK ENGINE LIGHT CAME ON AND I HAD SCHEDULED SERVICE ON THE CAR FOR 3/7/18 (THE EARLIEST THEY HAD AVAILABLE). THE CAR HAS HAD MULTIPLE TRANSMISSION REPLACEMENTS IN THE FEW SHORT YEARS THAT I HAVE OWNED IT.
NHTSA ODI 11075366
Feb 27, 2018Steering
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING APPROXIMATELY 15 MPH, A WARNING ALARM SOUNDED AND A STEERING FAILURE WARNING MESSAGE DISPLAYED. THE POWER STEERING SUDDENLY MALFUNCTIONED AND THE STEERING WHEEL LOCKED UP. AS A RESULT, THE CONTACT DROVE OFF THE ROAD. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, BUT THE FAILURE CONTINUED. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS INSTRUCTED TO HAVE THE VEHICLE DIAGNOSED. THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 49,800. *TT *TR
NHTSA ODI 11075174
Feb 27, 2018Transmission & drivetrain
2014 FORD FOCUS. CONSUMER WRITES IN REGARDS TO PROBLEMS WITH CLUTCH MECHANISM. *LD THE CONSUMER STATED THE CLUTCH MECHANISM FAILED AND HAS BEEN REPLACED TWICE AND WENT OUT AGAIN. *JS
NHTSA ODI 11074868
Feb 26, 2018
FOR THE PAST YEAR, MY FOCUS HAS BEEN HAVING ISSUES WITH THE CLUTCH, AND IN THE PAST IT HAS HAD A RECALL FOR THIS EXACT PROBLEM. HOWEVER, I NEVER GOT A LETTER OR CALL FOR THIS RECALL. RECENTLY ON FEB. 19TH I WENT TO FUTURE FORD IN AUBURN, CA TO GET THIS CHECKED OUT AND THEY SAID FORD WILL HAVE TO DEAL WITH THIS. WHEN I CONTACTED FORD THEY SAID THEY CAN'T HELP FINANCIALLY AND THEREFORE I HAVE TO PAY THE $3000 TO FIX SOMETHING THAT DIDN'T HAPPEN UNDER MY ADMINISTRATION. I HAVE THE EMAIL THEY SENT ME SAYING THEY WON'T BE ABLE TO HELP OUT. AS THIS IS A SAFETY ISSUE, I'M NOT SURE WHY THEY WON'T HELP OUT AS IT CAUSES MY CAR TO STALL AND HESITATE WHEN EVER I NEED TO ACCELERATE AFTER I STOP. NOT ONLY THAT, I WENT IN A FEW YEARS AGO HAVING TO FIX ANOTHER PART OF THE CAR, AND IF FORD KNEW THAT THEY HAD A RECALL FOR THIS, WHY DIDN'T THE FIX IT AT THE TIME.
NHTSA ODI 11075092
Feb 21, 2018Transmission & drivetrain
ON FEBRUARY 19, 2018, I WAS DRIVING MY 2014 FORD FOCUS (VIN [XXX]) IN SUGAR LAND, TX.WHILE OPERATING THE VEHICLE I STOPPED AT AN INTERSECTION.THERE WAS ONE VEHICLE IN FRONT OF ME AT THE TRAFFIC LIGHT.ONCE THE LIGHT TURNED GREEN I SLOWLY ACCELERATED.WHILE I WAS ACCELERATING, THE VEHICLE SHIFTED GEARS SO HARD THAT IT ALMOST CAUSED ME TO HIT THE VEHICLE IN FRONT OF ME.THE TRANSMISSION BANGED INTO GEAR VERY HARD. I AM VERY CONCERNED THAT THE TRANSMISSION IN THIS VEHICLE HAS A MANUFACTURING DEFECT WHICH IS CAUSING THIS SEVERE SAFETY HAZARD. ON FEBRUARY 21, 2018 I TOOK THE VEHICLE TO HELFMANN FORD IN STAFFORD, TX. THEY INFORMED ME THAT THE WOULD BE ABLE TO LOOK AT MY TRANSMISSION FOR 2 MONTHS DUE TO THEIR TECHNICIAN BEING OUT STARTING MONDAY. I THEN WENT TO LEGACY FORD DEALERSHIP LOCATED AT 27225 SOUTH WEST FREEWAY ROSENBERG TX 77471.I MET WITH A SERVICE ADVISOR WHO IDENTIFIED HIMSELF AS JOHN SMITH. I REPORTED THE INCIDENT TO THE SERVICE ADVISOR ON FEBRUARY 21, 2018 AT APPROXIMATELY 10:30AM.I ADVISED HIM THAT I WAS CONCERNED THAT THE VEHICLE HAD A MANUFACTURING DEFECT THAT WAS CAUSING THE VEHICLE TO BE A SAFETY HAZARD.HE INDICATED THAT THIS WAS A KNOWN ISSUE WITH THIS MODEL VEHICLE. I PURCHASED THIS VEHICLE BRAND NEW. IT HAS NEVER SUFFERED ANY UNUSUAL WEAR OR TEAR AND HAS NEVER BEEN MISUSED.ADDITIONALLY, I HAVE HAD IT INTO THE FORD DEALERSHIP FOR THE EXACT SAME ISSUE AT LEAST THREE TIMES.I AM CONCERNED THAT THE ISSUE IS NOT BEING REPORTED TO NHTSA AND THAT THE AGENCY IS NOT AWARE OF THE SAFETY HAZARD ASSOCIATED WITH THIS VEHICLE. ADDITIONAL TRANSMISSION ISSUES INCLUDE VIOLENT SHUDDERING FROM A COMPLETE STOP AND WHILE DRIVING ON INCLINE. THE TRANSMISSION WILL BECOME STUCK IN FIRST AND SECOND GEARS AND WHINED UP BUT NOT SHIFT ANY FURTHER WITHOUT COMING TO A COMPLETE STOP TO "RESET" THE TRANSMISSION. *TR
NHTSA ODI 11074081
Feb 21, 2018SteeringCrash1 injury
CPSC: A WEEK AGO, MY SON WAS DRIVING APP 45 MILES PER HOUR WHEN SUDDENLY THE POWER STEERING LOCKED, JERKING HIS VEHICLE TO THE LEFT, ACROSS THE ADJACENT LANE ON A 2 LANE HIGHWAY. HE ATTEMPTED TO REDIRECT THE VEHICLE, BUT THE STEERING WAS LOCKED AND HE COULD NOT CONTROL THE CAR. *DT THE CONSUMER STATED THE VEHICLE BECAME AIRBORNE. THE SEAT BELT LOCKED AND THE AIRBAG DEPLOYED. *JS
NHTSA ODI 11074787
Feb 20, 2018Fuel system
WHILE FILLING UP MY GAS TANK IF BELOW HALF WAY MY CAR WILL NOT START. THIS PROBLEM HAS BEEN LISTED ONLINE MANY TIMES AND IT SEEMS LIKE FORD REFUSES TO RECALL ALL 2014 FORD FOCUS. THE GAS GAUGE DISPLAYS DIFFERENT LEVELS OF FUEL AND I AM AFRAID THAT MY CAR IS GOING TO STOP WHILE I'M DRIVING AND I HAVE A ACCIDENT. THIS HAS BEEN LISTED ONLINE BY MAY PEOPLE THAT THIS CAR IS HAVING THIS PROBLEM. MINE ALL OF A SUDDEN JUST STARTED. I NEED MY CAR FIX AND I AM TIRED OF PAYING FOR ITEMS YOU GUY AND FORD ARE AWARE OF. I NEED CONTACT FROM A MANAGER OR A CORPORATE WORKING FROM FORD. I AM ALSO FILING A COMPLAINT WITH THE BBB. I HAVE SMALL KIDS AND CANNOT DRIVE MY CAR WITH THEM OUT OF FEAR SOMETHING MAY HAPPEN. THERE ARE REPORTED CRASHES DUE TO THIS AND YOU GUYS ARE ALLOWING FORD TO PUT PEOPLE LIVES IN DANGER. I WAS STUCK AT THE GAS STATION FOR 45 MINS AFTER GETTING GAS DUE TO THIS ISSUE.
NHTSA ODI 11073767
Feb 20, 2018Fuel system
MY 2014 FORD FOCUS (24,000 MILES) STALLED IN TRAFFIC. IT HAD NO DASH LIGHTS BUT THE VEHICLE DASHBOARD DISPLAYED THE MESSAGE "ENGINE FAILURE". AFTER TOWING TO THE FORD DEALER, THE SERVICE ADVISOR STATED THAT THE FUEL VACUUM PURGE VALVE WAS DEFECTIVE AND HAD CAUSED A DEFORMATION OF THE FUEL TANK. HE ALSO SAID THAT HIS DEALERSHIP WAS SEEING SEVERAL OF THESE DEFECTS EACH WEEK. HE MENTIONED THAT A NOTICE HAD BEEN ISSUED TO DEALERS BY FORD ABOUT THE DEFECT, BUT THAT FORD HAD NOT RECALLED THE VEHICLES FOR THE DEFECT AND THAT REPAIRS WOULD BE THE RESPONSIBILITY OF THE OWNERS. THE ESTIMATED COST WAS $1800. OF COURSE, THIS IS AN ENGINEERING AND PRODUCTION DEFECT CAUSED BY FORD AND REPRESENTS A SAFETY ISSUE. A RECALL SHOULD BE ORDERED IMMEDIATELY.
NHTSA ODI 11073877
Feb 19, 2018
THE TRANSMISSION IS SLIPPING AND JERKING WHILE I DRIVE. THE CLUTCH WAS REPLACED WHILE UNDER WARRANTY. BUT TRANSMISSION STILL ACTED THE SAME. NOW FORD WON'T AGREE TO FIX IT. TRANSMISSION IS UNDER RECALL #14M02 FOR TCM NOT THE CLUTCH AND FORD TELL ME I HAVE TO FIX CLUTCH. WHEN THEY REPLACED CLUTCH BEFORE THEY TOLD ME IT WOULD TAKE SEVERAL MONTHS TO GET IT BROKE IN TO THE WAY I DRIVE AND IT WAS COVERED UNDER WARRANTY FOR 150,000 MILES . WELL I WAITED COUPLE OF MONTHS AND TOOK IT BACK. FORD SAID IT WAS PAST 30 DAY WARRANTY AND I HAD TO PAY TO FIX IT. FORD SHOULD BE RESPONSIBLE FOR REPLACING CLUTCH SINCE IT NEVER DROVE ANY DIFFERENT AFTER THEY REPLACED CLUTCH. THE CAR HAS BEEN AT AUTOMOTICE GROUP OF JASPER ALABAMA FOR 3 WEEKS AND I HAVEN'T GOT ANY RESPONSE FROM FORD EXCEPT TO CONTACT SERVICE MANAGER AT JASPER. FORD COMPANY HAS NOT EVEN CALL SERVICE MANAGER. SERVICE MANAGE HAS NOT HEARD FROM FORD.
NHTSA ODI 11073581
Feb 16, 2018Transmission & drivetrain
2014 FORD FOCUS. CONSUMER WRITES IN REGARDS TO BAD CLUTCH ON VEHICLE. *LD THE CONSUMER STATED THE DEALER DECLINED TO COMPLETE THE REPAIR. THE DEALER ADVISED THE CLUTCH WAS OUT OF WARRANTY. *JS *CN *JS
NHTSA ODI 11035052
Feb 15, 2018Transmission & drivetrain
.CAR IS VERY DANGEROUS TO DRIVE IN TRAFFIC. TRANSMISSION IS UNDEPENDABLE
NHTSA ODI 11073055
Feb 9, 2018Brakes1 injury
PLACED CAR IN PARK EXITED CAR AT WHICH TIME THE CAR BEGAN TO MOVE IN THE REVERSE CATCHING MY LEG IN THE DOOR UPON MY EXIT CAR STARTED TO MOVE AT WHICH TIME I WAS DRAGGED UNDER THE CAR. MY LEFT LEG & KNEE STOPPED THE CAR FROM CONTINUING TO MOVE WHICH TRAPPED ME PARTWAY UNDER THE CAR. WITH WHEEL WELL RESTING ON MY LOWER BODY. EARLIER IN THE TRIP I HAD DIFFICULTY MOVING THE GEAR SHIFT INTO PARK AS IT SEEMED TO GET STUCK AND MAKE IT DIFFICULT TO TRANSITION INTO PARK. THIS CAUSED A PAINFUL AND DIFFICULT ACCIDENT. HAS THIS TYPE OF ACCIDENT BEEN REPORTED BEFORE. HAVE REPORTS OF THIS TYPE OF SITUATION OCCURRED OR BEEN REPORTED AS A PROBLEM?.THIS NEEDS TO BE FULLY LOOKED INTO SO THAT NO ONE ELSE SUFFERS THE PAIN THAT I HAVE ENDURED.
NHTSA ODI 11071909
Feb 8, 2018Transmission & drivetrain
I BOUGHT FORD FOCUS 2014 SE BUT I FOUND OUT IT HAS BIG TRANSMISSION PROBLEMS THIS CAR HAS ONLY 87000 MILES.I TOOK IT TO DEALERSHIP THEY TESTED THEY SAID IT NEED TO REPLACE NEW FAMILY CLUTCH BUT NO UNDER WARRANTY COVERAGE .IT COST $1,750 THAT I HAVE TO PAY FROM MY POCKET.IT VERY BAD SO WITHOUT CAR I THINK I'M GOING TO LOSE MY JOB IT'S VERY BAD STUFF I HAVE EVER SEEN BEFORE.
NHTSA ODI 11071864
Feb 6, 2018Electrical systemEngineFuel system
WHEN PRESSING ON THE GAS VEHICLE HESITATES BEFORE JERKING FORWARD. WHEN PLACING THE VEHICLE FROM PARK TO REVERSE, VEHICLE WILL NOT ENGAGE/MOVE IN REVERSE. CONSTANT PROBLEMS WITH VEHICLE WHILE TRYING TO BEGIN DRIVING OR WHILE TRYING TO OPERATE BASIC FUNCTIONS ON A DAILY BASIS. THIS NEEDS TO BE ADDED TO THE EXTENDED WARRANTY/RECALL FOR THE TRANSMISSION.
NHTSA ODI 11067318