What 2,644 owners told NHTSA about the 2014 Ford Focus RS

I WAS DRIVING LAST FEBRUARY, 2018, LOW ON GAS. ABOUT TO PULL OFF INTERSTATE TO REFUEL. LESS THAN A MILE FROM EXIT, ENGINE CUT OFF COMPLETELY. NO INDICATOR LIGHT EVER CAME ON THAT I WAS LOW ON FUEL. I PULLED OVER INTO EMERGENCY LANE. WHILE WAITING FOR TOW OPERATOR, MY FOCUS WAS SIDE SWIPED BY A TRACTOR TRAILER AND TOTALED BY CAR INSURANCE. LUCKILY, NEITHER MYSELF NOR BROTHER WERE INJURED. WE WERE IN VEHICLE. IT WAS TERRIBLE. I JUST WANTED SOMEONE WITH NHTSA TO KNOW. I DO NOT BELIEVE I HAD A TWO LITER ENGINE IN THE THING, WHICH IS WHAT THE INCOMPLETE RECALL INDICATES.

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POWER STEERING RACK NOISE BACKING CAR UP STEERING CAR OR JUST DRIVING HAD TO HAVE CAR TOWED TO REPAIR SHOP

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I BOUGHT MY 2014 FORD FOCUS FROM A DEALERSHIP 2 YRS AGO. THE FIRST WEEK OF DRIVING IT I NOTICED A "SHUDDERING " FEELING AFTER ACCELERATING FROM A STOP. I TOOK IT BACK TO THE DEALERSHIP THAT WEEK AND THE SALESMAN TRIED TO TELL ME THAT WAS NORMAL FOR THIS CAR DUE TO THER "SPECIAL" TRANSMISSION THAT THE FOCUSES HAVE. A WEEK LATER, AFTER NEARLY GETTING BROADSIDED DUE TO THE SHUDDERING AND NOT BEING ABLE TO ACCELERATE GOING UP A HILL FROM A STOP, I BROUGHT IT BACK AGAIN AND HAD THE SERVICE MANAGER GO FOR A RIDE WITH ME AND HE AGREED, I HAD A PROBLEM. LONG STORY SHORT, 2 YRS LATER AND 3 TIMES HAVING THE TRANSMISSION DROPPED AND NEW CLUTCH INSTALLED, I WANT OUT FROM UNDER THIS LEMON OF A CAR. YESTERDAY I HAD ALL THIS DONE FOR THE 3RD TIME UNDER WARRANTY BUT WHEN IT HAPPENS AGAIN W/IN THE NEXT YEAR, AND I FULLY EXPECT IT TO, MY CAR WILL NO LONGER BE UNDER WARRANTY. I CAN NOT AFFORD A $2500 FIX ONCE A YR! I HAVE STARTED THE PROCESS TO HAVE A POSSIBLE BUY BACK AS I STILL OWE A CONSIDERABLE AMT ON MY LOAN. NO ONE AT FORD SEEMS TO CARE. THERE REALLY IS NO FIX FOR THIS PROBLEM. THE INTERNET IS FLOODED WITH COMPLAINTS ABOUT THESE CARS. I'VE ALSO READ THAT SOME PEOPLE HAVE GOTTEN A LETTER EXTENDING THEIR WARRENTY TO 7 YRS OR 100,000 MILES. WHY HAVEN'T I GOTTEN THAT LETTER YET? FORD NEEDS TO MAKE THIS RIGHT! THIS IS A LOUSY UNSAFE CAR!

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I PURCHASED THE VEHICLE USED IN AUGUST 2017 WITH 42K MILES ON IT. THE VEHICLE AFTER DRIVING IT FOR A FEW WEEKS NOTICED A SHUDDER IN LOW SPEEDS. I CONTACTED A FRIEND WHO WAS AN AUTOMOTIVE TECHNICIAN HE MADE ME AWARE OF THE ISSUE WITH THIS TYPE VEHICLE AND HOW IT WOULD BE COVERED UNDER A RECALL. I WENT FORWARD AND HAD THE CLUTCH AND TRAINING MODULE REPLACED UNDER THE WARRANTY. TWELVE MONTHS LATER I START EXPERIENCING THE SAME ISSUES WITH THE CAR. I BROUGHT IT AGAIN THE FORD DEALERSHIP REPLACED THE TRAINING MODULE BUT DID NOT REPLACE THE CLUTCH BECAUSE IT WAS NO LONGER COVERED UNDER WARRANTY. THE SERVICE DEPARTMENT TOLD ME THAT I WOULD HAVE TO DEAL WITH FORD DIRECTLY IF I WANTED THIS PART TO BE COVERED BY FORD. I WAS ALSO MADE AWARE THAT THE SAME PARTS WERE REPLACED IN 2015 BY THE PREVIOUS OWNER. I CONTACTED FORD AND SPOKE TO A CUSTOMER SERVICE REPRESENTATIVE AND A SUPERVISOR.. I WAS TOLD THERE WAS NOTHING THEY COULD DO BUT THEY WOULD SUBMIT MY ISSUES TO A THIRD PARTY ARBITRATOR. THAT WAS ALMOST TWO MONTHS AGO. I HAD HEARD OF A CLASS ACTION LAWSUIT WAS GOING ON WITH FORD REGARDING THIS ISSUE.. ALTHOUGH I WAS PAST THE FILING DEADLINE TO BE PART OF THE INITIAL LAWSUIT THE WEBSITE SAID THEY WOULD STILL ADDRESS MY CONCERNS. I WAS ALSO MADE AWARE THAT I NEEDED TO CONTACT FORD DIRECTLY BEFORE I STARTED THE ARBITRATION PROCESS. I CONTACTED THEM A REPRESENTATIVE CALLED ME.. REVIEWED MY CASE AND TOLD ME HE COULD ONLY OFFER ME $400 FOR MY INCONVENIENCE. THE VEHICLE WAS NOT COVERED UNDER MY STATE'S LEMON LAW. WHEN I MENTIONED MY CLUTCH NEEDED TO BE REPLACED AND THE $400 WOULD ONLY COVER A FRACTION OF THE COST HE SAID THEY COULD HELP WITH THE REPAIR UNCERTAIN IF IT WOULD BE COVERED IN FULL. SO I DECIDED TO CONTACT MY STATE'S ATTORNEY GENERAL'S OFFICE. THEY HAVE AGREED TO HELP ME WITH MY CASE BUT SUGGESTED I REPORT MY ISSUES TO THIS AGENCY.

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TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE THE VEHICLE WAS STATIONARY AND WHILE DRIVING VARIOUS LOW SPEEDS, THE VEHICLE JERKED IN AND OUT OF GEAR WHEN ACCELERATING FROM A COMPLETE STOP. DARCARS FORD LANHAM (9020 LANHAM SEVERN RD, LANHAM, MARYLAND 20706, (301) 459-1100) WAS MADE AWARE OF THE FAILURE AND REPLACED THE TRANSMISSION MODULE; HOWEVER, THE FAILURE RECURRED TWICE. THE CONTACT REPORTED THAT THE PREVIOUS OWNER OF THE VEHICLE HAD THE TRANSMISSION CHECKED AND SERVICED AT 20,600 MILES ON AUGUST 2, 2016. THE CONTACT SERVICED THE VEHICLE FOR THE TRANSMISSION FAILURE ON JULY 18, 2018. THE SAME DEALER RECOMMENDED THAT THE CONTACT DRIVE THE VEHICLE APPROXIMATELY 1,500 MILES TO ALLOW THE POWER TRAIN MODULE TO ADJUST ITSELF. THE FAILURE RECURRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 37,320. *TT CONSUMER STATED CLUTCH WAS REPLACED AT DARCARS FORD. *JB

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MY VEHICLE WAS REPAIRED MULTIPLE TIMES BY FORD WHEN UNDER WARRANTY FOR THEIR TRANSMISSION PROBLEMS TAKING A MANUAL TRANSMISSION AND RUNNING IT LIKE AN AUTOMATIC KIND. I HAD TO HAVE A NEW CLUTCH PUT IN AS MINE WAS SEVERELY DESTROYED. ONCE ALL THE REPAIRS WERE FINALLY ACCOMPLISHED AND THE POWER CONTROL MODULE, TRANSMISSION CONTROL MODULE (TCM WAS REPLACED) AND REPROGRAMMED MANY TIMES THE CAR FINALLY WAS DRIVING NORMALLY AS IT SHOULD AS I BOUGHT THIS CAR BRAND NEW WITH ONLY 13 MILES ON IT. NOW MY CAR IS EXHIBITING CLUTCH CHATTER IF I START OUT A BIT SLOWLY SUCH AS FROM SAY A SCHOOL BUS STOP. IF I START OUT WITH A BIT OF SPEED NO CHATTER AT ALL. I AM NOT SURE IF THIS IS HAPPENING TO OTHER FORD FOCUS (MANY TYPES OF SE ETC.) OWNERS AND IF THIS TRANSMISSION PROBLEM WITH THE POWER CONTROL MODULE (PCM), TRANSMISSION CONTROL MODULE (TCM), CLUTCH, TRANSMISSION AND ANY OTHER POWERTRAIN PARTS AFFECTED BY THESE MANY PARTS SHOULD BE UNDER AN EXTENDED RECALL/REPAIR STATUS FOR THE LIFE OF THE CAR SINCE FORD CREATED THE PROBLEM INITIALLY WITH THE MANUAL TRANSMISSION USED LIKE A NORMAL AUTOMATIC TRANSMISSION? PERHAPS IF MORE FORD FOCUS OWNERS COMPLAIN THEN WE WILL AS OWNERS HAVE A LESS TROUBLED MIND REGARDING WHAT HAPPENS TO SAY AT 50,000 MILES ETC. WITHOUT AN EXTENDED WARRANTY. I HAVE NOTICED THE ABOVE CLUTCH CHATTER OVER THE PAST SEVERAL MONTHS IT IS HARD TO PUT AN EXACT DATE BUT THE LAST DAY I DROVE MY CAR (11/13/2018) IS THE LAST DATE I NOTICED THE POTENTIAL CLUTCH PROBLEM. I WILL REPORT MY CONCERNS TO THE DEALER AND INFORM THEM THAT I REPORTED THIS SAME PROBLEM TO YOUR WEBSITE (WWW.NHTSA.GOV). I AM HOPING TO NOT HAVE ANY REPAIR INVOICES FOR THIS PROBLEM EVER UNTIL I SELL THE CAR OR TURN IT IN FOR A NEW ONE. PLEASE ADVISE THANK YOU. *TR

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RECEIVED NOTICE STATING 'STEERING ASSIST FAULT, SERVICE NOW' WHILE DRIVING ON THE HIGHWAY. TURNED CAR OFF AND THEN BACK ON ON THE SIDE OF HIGHWAY AND RECEIVED MESSAGE STATING, 'STEERING LOSS, STOP SAFELY.' ALL WITHIN 5-10 MINUTES OF EACH OTHER. ALMOST WRECKED MULTIPLE TIMES TRYING TO GET MY CAR TO SAFETY.

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VEHICLE STALLS,JERKS AND ACCELERATES,HAVE ALMOST BEEN IN A COUPLE OF WRECKS BECAUSE OF THIS.HAS BEEN REPAIRED ONCE BUT STILL HAVE A SERIOUS PROBLEM WITH IT.WAS TOLD TO BRING IT IN FOR DOOR HATCH AND FUEL TANK RECALL.THEY TELL ME NOW THAT I NEED A CLUTCH THAT IS GOING TO COST OVER 1000.00.THE CLUTCH ISSUE HAS GOT TO BE BECAUSE OF THE MODULE THAT HAS BEEN REPLACED AND NEVER HELPED ANYWAYS.

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HARSH JERKING AND SHUDDERING WHEN ACCELERATING. FORD HAS A RECALL ON THE TRANSMISSION FOR THIS PROBLEM, YET THEY REFUSED TO FIX MINE BECAUSE ITS 65000 MILES. WAS NEVER TOLD ABOUT THIS WHEN I GOT THE CAR (~35000) - WOULD HAVE FIXED SOONER IF I WAS. GOT CLUTCH REPLACED MONTHS AGO, FIXED THIS FOR A LITTLE, NOW THE PROBLEM IS BACK.

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MY FORD FOCUS 2114 KEEPS STALLING AT RANDOM WHILE ON THE HIGHWAY I NEEDED IT TOWED TO JACK MADDEN FORD NORWOOD MASS 2 TIMES BUT IT HAS STALLED AND WOULD EVENTUALLY RESTART. THEY TOLD ME IT WAS FIXED ALL 3 TIMES THAT IT WAS AT THE DEALERSHIP.BUT IT STILL HAPPENS IT HAPPENED AGAIN ON 11/02/2018. PLEASE HELP ME WITH THIS ISSUE BEFORE I OR A FAMILY MEMBER GETS KILLED OR SERIOUSLY INJURED. THANK YOU.ALWAYS MOVING

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I WAS DRIVING ON THE 60 FWY WHEN MY 2014 FORD FOCUS TRANSMISSION SHIFTED INTO LOW GEAR CAUSING ME TO PULL OVER AND CALL FOR ASSISTANCE.

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MY 2014 FORD FOCUS IS EXHIBITING A TRANSMISSION PROBLEM SUCH THAT IT DOES NOT ACCELERATE WHEN THE THROTTLE IS PRESSED. IT HAS EXCESSIVE 'SHUDDER' FROM THE CLUTCH ENGAGEMENT AND WILL LURCH OR FAIL TO ACCELERATE WHEN MOVING FROM A STOP SIGN, OR WHEN MAKING LOW-SPEED MOVEMENTS. THIS REPRESENTS A SAFETY CONCERN AS IT MAY FAIL TO ACCELERATE WHEN MERGING, ENTERING TRAFFIC OR MAKING EVASIVE MANEUVERS. THE PROBLEM IS ONGOING, HOWEVER, THE MOST SERIOUS INSTANCE OF THIS PROBLEM OCCURRED ON SEPTEMBER 29TH 2018, WHERE MY VEHICLE DRAMATICALLY SHUDDERED AND FAILED TO ACCELERATE WHILE RETURNING HOME FROM A SHORT TRIP. THE VEHICLE WAS INSPECTED ON NOV 3RD BY A FORD DEALER WHO INDICATED THE CLUTCH AND RELATED PARTS WOULD NEED TO BE REPLACED, THEY ALSO NOTIFIED US THAT THIS WAS REPLACED ONCE BEFORE WHEN THE VEHICLE HAD ABOUT 24,000 MILES. AT PRESENT, THE VEHICLE HAS A BIT OVER 79,000 MILES. UPON CONTACTING FORD TO DETERMINE WHETHER MY VEHICLE WAS ELIGIBLE FOR THE CLUTCH SERVICE RECALL '14M01', THEY INDICATED THAT I WOULD NEED TO CONTACT NHTSA IN ORDER TO HAVE MY VEHICLE FLAGGED AS ELIGIBLE.

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THIS CAR SUFFERS FROM THE POWERSHIFT TRANSMISSION ISSUE THAT CAUSES DANGEROUS JERKING AND ACCELERATION ISSUES. I HAVE CONTACTED FORD REGARDING THIS AND THEY STATE THIS CAR IS NOT COVERED UNDER THE EXTENDED WARRANTY AND I HAVE TO PAY FOR THE REPAIRS MYSELF WHICH WILL RUN 2K. THIS CAR WAS JUST PURCHASED USED 3 MONTHS AGO AND IS DANGEROUS. HOW THIS CAR DOES NOT FALL UNDER THE EXTENDED WARRANTY, I DON'T UNDERSTAND.

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TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE JERKED AND HESITATED WHEN ATTEMPTING TO ACCELERATE. THE VEHICLE WAS TAKEN TO MCNELLY WHALEY MOTORS (750 DOLLY PARTON PKWY, SEVIERVILLE, TN) WHERE IT WAS DIAGNOSED THAT THE POWERTRAIN CONTROL MODULE, CANISTER PURGE VALVE, CARBON CANISTER, AND FUEL TANK WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECENTLY RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM) FOR THE FAILURES DESCRIBED. THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE. THE FAILURE MILEAGE WAS 90,000.

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TRANSMISSION GAVE OUT WHILE DRIVING ON THE HIGHWAY. HAD TOWED TO DEALERSHIP, WHO REPAIRED WITH THE SAME PARTS. THE VEHICLE REPAIR WAS COMPLETED AND BROKE DOWN WITH THE SAME ISSUE AFTER DRIVING 50 FT. UNTIL TODAY, THE TRANSMISSION IS UNPREDICTABLE AND UNSAFE, AND NOW THE POWER STEERING ASSIST WENT OUT, LUCKILY I JUST GOT OFF THE HIGHWAY AND BACK TO WORK WHEN THIS OCCURRED. I'VE SEEM NUMEROUS REPORTS ON BOTH OF THESE ISSUES, AND FORD WANTS $2500 TO REPAIR THE STEERING, AND SAYS THEY CANNOT CHECK THE TRANSMISSION UNTIL THEN. THEY ALSO INDICATED THAT THEY AREN'T SURE IF THE TRANSMISSION WOULD BE REPAIRED AGAIN, AND IT WOULD DEPEND ON HOW 'BAD' IT IS. THIS IS A COMPLETELY UNSAFE VEHICLE, WHICH I AM STILL PAYING FOR, AND IS UNUSABLE AT THIS TIME, UNLESS I DECIDE TO DRIVE IT IN UNSAFE CONDITIONS. FORD IS NOT CONCERNED ABOUT THEIR CUSTOMERS OR SAFETY.

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TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE HESITATED AND FAILED TO RESPOND WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. DICK SMITH FORD (LOCATED AT 9505 E STATE RTE 350, RAYTOWN, MO 64133, (816) 353-1495) WAS NOTIFIED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

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TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE SHUTTERS WHEN GOING AROUND TURNS. THE CONTACT HAD TO HAVE THREE CLUTCHES REPLACED BY THE DEALER BARBER FORD OF HAZLETON (1112 N CHURCH ST, HAZLETON, PA 18202, (570) 454-2414). THE CONTACT STATED THAT THE WARRANTY WOULD EXPIRE NEXT YEAR AND WAS CONCERNED SINCE THE CLUTCHES LAST ONLY A FEW MONTHS BEFORE THEY HAD TO BE REPLACED. THE DEALER STATED THAT THE VEHICLE WAS NOT ACCEPTING THE CLUTCHES. THE CONTACT IS CURRENTLY ON A WAITING LIST TO HAVE HER CLUTCH REPLACED FROM IT MALFUNCTIONING BACK IN JULY OF 2018. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 26,000.

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THERE IS A CLUTCH MALFUNCTION ON THE CAR. CAUSING THE CAR TO HESITATE,SHUDDER, OR RATTLE UPON ACCELERATION.

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A LETTER ADDRESSED TO PRESIDENT TRUMP EXPRESSING CONCERNS REGARDING THE DEFECTIVE TRANSMISSION IN HER 2014 FORD FOCUS. *AS *JS

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CAR STARTED STUTTERING POWER WITH IN 3 MONTHS OF HAVING IT. JERKS AND HESITATES WHEN ACCELERATING. CLUTCH ASSEMBLY HAS BEEN REPLACED 3 TIMES. CAR ONLY HAS 30,000 MILES. SEPT OF 2018 WHILE CROSSING BRIDGE WITHOUT ANY WARNING CAR JUST STOPPED IN MID DRIVE! VERY SCARY! TOWED TO FORD. WAS CHARGED FOR SOME MALFUNCTION??!! CAR IS STILL SHUTTERING AND HAS DIFFICULTY GETTING TO SPEED. FILED COMPLAINT WITH FORD BACK IN 2016 THAT I DIDN'T FEEL CAR WAS SAFE. NO RESPONSE! AFTER THIS LAST INCIDENT I AM AFRAID TO DRIVE VERY FAR FOR FEAR IT WILL JUST STOOP RUNNING MID DRIVE. AVOID ALL HIGHWAYS BECAUSE OF THIS

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BOUGHT THE CAR IN MARCH 2018, BY MAY 2018, CAR HAD TROUBLE WITH STAYING STARTED AFTER I STARTED IT. IT WOULD SHUT OFF BEFORE REACHING THE END OF MY DRIVEWAY. BUT ONCE IT WAS JUMPED IT WOULD START BACK UP AND DRIVE AGAIN FOR A BIT. BY AUGUST, IT WAS HAPPENING AT LEAST ONCE A WEEK. THEN IT STOPPED WORKING ALL TOGETHER. COULDN'T JUMP IT, REPLACED THE BATTERY, IT DIDN'T HELP, TOOK IT UP TO THE DEALER, THEY WEREN'T ABLE TO IDENTIFY THE ISSUE, TOOK IT TO OUR LOCAL CAR SHOP, IT WAS THERE FROM AUGUST TIL THE END OF SEPTEMBER WHERE THEY WERE UNABLE TO IDENTIFY THE ISSUE, STILL HASN'T BEEN RESOLVED BUT IT IS CURRENTLY DRIVING ALTHOUGH IT IS HAVING ISSUES AS WELL. DASH WILL GO BLACK, WHEN IDLING IT SHUTTERS, NO SCREEN UNTIL IT'S ACTUALLY STARTED. REAR VIEW CAMERA HAD QUIT THEN STARTED TO WORK AGAIN.

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WHILE DRIVING FROM STORE AND HAVING MY 4 YEAR OLD GRANDDAUGHTER. MY REAR LEFT DOOR OPEN. AT FIRST I THOUGHT I CLOSE IT BUT YET I DIDN'T SINCE THE CAR SEAT IS ON THE OTHER SIDE. I HAVE THE DOOR TIDE WITH CABLE UNTIL IT GETS REPAIR.

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ON 10/25/18. CAR AT DALE IN NEUTRAL. HEAT ON SETTING SPEED 2. SECOND SETTING FLOOR DASH COMBO. THE VENTS ON DASH WERE HOT ENOUGH TO CAUSE BURNS TO HANDS IF TOUCHED. GAUGE FOR ENGINE TEMP SHOWED MID RANGE. CHECK OF ANTIFREEZE SHOWED ADIQUITE LEVEL. WHEN CAR WAS IN MOTION THE TEMP WAS COOLER BUT STILL WARMER THAN IT SHOULD BE.

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TRANSMISSION IS DEFECTIVE. FUEL DELIVERY SYSTEM IS DEFECTIVE VEHICLE STALLED WHILE TURNING LEFT. ALMOST GOT HIT BY ONCOMING TRAFFIC

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I PAYED $372.24 FOR A FUEL SYSTEM PROBLEM I WAS HAVING PROBLEMS WERE ENGINE WAS STALLING,VAPOR MANAGEMENTVALVE WAS REPLACED.NOW THERE IS A RECALL THAT IS NOT COMPLETE.WHY AM I BEING CHATGED FOR THIS RECALL?I WOULD COME TO A STOP SIGN OR A RED LIGHT AND MY CAR WOULD TURN OFF.THIS IS NOT FIRST TIME I TAKE MY CAR TO FORD I ALSO HAD TO TAKE IT IN FOR TRANSMISSION RECALL.

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