What 2,644 owners told NHTSA about the 2014 Ford Focus RS

TRANSMISSION AND CLUTCH ISSUES WHEN TRYING TO ACCELERATE

NHTSA ODI 11240390

POWERSHIFT TRANSMISSION IS CAUSING PROBLEMS. MY 2014 FORD FOCUS HAD A HISTORY OF SLIPPING WHEN SHIFTING, BUT I DID NOT TAKE IT INTO THE DEALER FOR A DIAGNOSTIC UNTIL MY REGULAR MECHANIC NOTICED IT AND RED FLAGGED IT AS A CONCERN WHILE OPERATING THE VEHICLE. I TOOK THE CAR TO MY LOCAL DEALERSHIP AND PAID $160 TO RUN A COMPLETE DIAGNOSTIC OF THE TRANSMISSION SYSTEM. THE RESULT OF THAT DIAGNOSTIC WAS THE INTERNAL CLUTCH WAS BAD, AND I WOULD NEED TO DO A COMPLETE REBUILD OF BOTH THE CLUTCH AND THE TRANSMISSION, BECAUSE THE CLUTCH IS LOCATED INSIDE THE TRANSMISSION, AT A COST OF $3,081.77. AFTER RECOVERING FROM STICKER SHOCK, I WAS TOLD IT WAS OK TO CONTINUE TO DRIVE THE CAR UNTIL THE CLUTCH STOPPED WORKING AS THEY ANTICIPATED FAILURE IN THE LOWER GEARS. AFTER THIS INFORMATION, I REACHED OUT TO TWO TRANSMISSION REPAIR CENTERS FOR A SECOND OPINION, BOTH WHICH TOLD ME THAT FORD HAS BEEN REPAIRING ALL THE TRANSMISSIONS THEY HAVE SEEN WITH THIS PROBLEM AT NO COST TO THE OWNER. IN ADDITION, THEY TOLD ME THEY WERE NOT ABLE TO PURCHASE THE REPLACEMENT PARTS LISTED IN THE DIAGNOSTIC RESULTS BECAUSE FORD IS NOT SELLING THEM TO OUTSIDE REPAIR HOUSES BECAUSE OF THE NUMBER OF REPAIRS FORD IS MAKING ON THIS TRANSMISSION. TODAY THE CLUTCH FAILED AND I COULD ONLY USE THE LOWER TWO GEARS TO LIMP MY CAR BACK TO THE DEALER, AGAIN BEING QUOTED THE ORIGINAL REPAIR PRICE. THE DEALER SERVICE REP IS TELLING ME FORD IS EITHER REPAIRING FOR FREE OR SOMETIMES CREDIT UP TO 50% OF THE REPAIRS, MILEAGE DEPENDANT. WHEN I CALLED THE NUMBER THE DEALER PROVIDED, I WAS ASSIGNED CASE # CAS22256019 AND TOLD 0% WOULD BE CREDITED BECAUSE THEY HAVE NO RECORD OF A PROBLEM. IT IS CLEAR THAT THIS IS AN ON-GOING PROBLEM OF THE DRIVE TRAIN, ALSO THAT FORD IS NOT BEING UP FRONT ABOUT THE EXTENT OF THE PROBLEM. I BELIEVE THE NHTSA NEEDS TO STEP IN AND WORK WITH FORD TO DEVELOP A CONSISTENT SOLUTION TO THIS ISSUE.

NHTSA ODI 11240412

WAS DRIVING DOWN HIGHWAY AND LOST POWER, HAD TO COAST OFF AT EXIT AND LIMP TO FORD DEALER WHERE IT COST A SUBSTANTIAL AMOUNT OF MONEY TO REPAIR THE TRANSMISSION INCLUDING WAS TOLD CLUTCH, AND PACKS. EXTREMELY DANGEROUS SITUATION IF I WASN'T IN THE RIGHT HAND LANE. I HAVE HAD SHUDDER AND POWER ISSUES SINCE THE VEHICLE WAS BRAND NEW, BUT WAS TOLD BY MANUFACTURE AND DEALERS THAT IT WAS NORMAL FOR THE AUTOMATIC TRANSMISSION. DUE TO MANUFACTURE AND DEALER CLAIMS, THE TRANSMISSION WAS NEVER SERVICED PRIOR TO CATASTROPHIC FAILURE AT HIGHWAY SPEEDS.

NHTSA ODI 11240510

CAR PURCHASED USED IN FEB 2018. 60,000 MILES ON THE ODOMETER. AFTER A FEW DAYS I NOTICED THE CAR WOULD SHUDDER WHENEVER I ACCELERATED FROM A STOP SIGN OR LIGHT. I TOOK IT TO THE LOCAL DEALER (BATTLEFIELD FORD, MANASSAS VA) WHO TEST DROVE IT AND SAID THERE WAS NOTHING WRONG AND THAT, IN FACT, "IT WAS THE BEST DRIVING 2014 FOCUS HE (THE SERVICE MANAGER) HAD EVER TEST DRIVEN." THEY DIDN'T DO ANYTHING TO SOLVE THE PROBLEM. A YEAR AND A HALF LATER THE PROBLEM REMAINS. NOW I SEE THERE'S AN INVESTIGATION AND THAT FORD KNEW ABOUT THIS SHUDDERING PROBLEM SINCE EVEN BEFORE PUTTING THE MODEL OUT FOR SALE.

NHTSA ODI 11240202

EVERY TIME I DRIVE THIS CAR THE TRANSMISSION JERKS AND SLIPS DANGEROUSLY. THEIR ARE NUMEROUS COMPLAINTS ABOUT THIS ISSUE. FORD DEALER SAYS IT IS SUPPOSED TO BE THAT WAY. I HAVE A FRIEND AT FORD WHO TELLS ME IT IS DUE TO TRANS. FLUID LEAKING ONTO CLUTCH CAUSING IT TO SLIP. NO ONE IS SUPPOSED TO KNOW ABOUT THIS. NHTSA REALLY NEEDS TO MAKE FORD DO A RECALL AND FIX THIS. IT IS DANGEROUS DUE TO THE VEHICLE WILL JUST STOP PULLING AND IS VERY JERKY.

NHTSA ODI 11240216

MY 2014 FOCUS DPS6 TRANSMISSION UNDER NORMAL ACCELERATION REFUSES TO SHIFT OUT OF FIRST GEAR UNTIL IT HITS HIGH RPMS (AROUND 5000RPM), PAUSES, THEN LURCHES FORWARD SHIFTING UP INTO A GEAR WITH A LOW RPM IN THE 1000S CAUSING FURTHER ISSUE AND DELAY ACCELERATING. THIS BEGAN HAPPENING ON A CITY STREET, ACCELERATING FROM A STOP. WHILE IT DID NOT CAUSE AN ACCIDENT, IT IS CLEARLY VERY DANGEROUS AS THE PAUSE AND SUBSEQUENT LACK OF RPMS HAS PLACED ME IN BAD SITUATIONS WHERE MY ABILITY TO REACT IS DELAYED AND I AM UNABLE TO RELY ON MY VEHICLE TO ACCELERATE CONSISTENTLY OR AS EXPECTED. THIS IS IN ADDITION TO THE MORE TYPICAL SHUDDERING AND DELAY DURING ACCELERATION NUISANCE WHICH IS COMMON AMONG THIS DPS6 TRANSMISSION. THE SUBSEQUENT SERVICE INVOICE IS ATTACHED, CAN ALSO PROVIDE VIDEO OF THE ISSUE.

NHTSA ODI 11235243

THREE DAYS AGO, WHILE TRAVELING 65 MPH ON A HIGHWAY DRIVING A 2014 FORD FOCUS, MY CAR TRANSMISSION SWITCHED TO WHAT SEEMS TO BE CALLED "UNINTENDED NEUTRAL," WHERE I WAS IN DRIVE BUT MY VEHICLE WOULD NOT ACCELERATE, AND INSTEAD REVVED LIKE I WAS FEEDING THE ENGINE GAS IN NEUTRAL. I HAD TO SLOW DOWN ON THE HIGHWAY AND EVENTUALLY SHUT OFF THE CAR AND RESTART IT TO SAFELY MOVE OVER TO THE SHOULDER. ACCORDING TO SUITS AND COMPLAINTS THAT HAVE BEEN GETTING MORE ATTENTION IN THE LAST MONTH, THIS SEEMS TO BE A MAJOR PROBLEM WITH THE DPS6 TRANSMISSION IN THE FORD FOCUS AND FIESTA - WITH INCREASED CALLS IN RECENT WEEKS FROM CONGRESS TO HAVE THE NHTSA LOOK IN TO THIS ISSUE AS WELL AS A SUDDEN ACCELERATION ISSUE THAT HAPPENS WHEN THESE VEHICLES COME OUT OF STOPS - WHICH HAS ALSO HAPPENED WITH THIS VEHICLE, ALL IN ADDITION TO THE INTENSE SHUDDERING THAT COMES FROM THE HOOD OF THE CAR NEARLY EVERY TIME I DRIVE. THOUGH IT IS AN AUTOMATIC TRANSMISSION, IT CONSISTENTLY DRIVES LIKE SOMEONE IS POORLY DRIVING A VEHICLE THAT HAS A MANUAL TRANSMISSION. WE WOULD NOT HAVE PURCHASED THIS CAR IF IT DROVE LIKE THIS AT THE DEALERSHIP, AND UPON RETURNING IT TO A DEALERSHIP OVER A YEAR AGO TO ASK FOR AN EXPLANATION ABOUT THE SHUDDERING, THE DEALER SAID THIS WAS ENTIRELY "NORMAL" AND HOW IT WAS SUPPOSED TO BE. I URGE THE NHTSA TO LOOK IN TO THIS ISSUE BECAUSE I AM NOT SURE WHAT I SHOULD DO - AN EXTENDED WARRANTY HAS BEEN PUT OUT FOR THESE TRANSMISSIONS BUT I HAVE SEEN MULTIPLE REPORTS ONLINE ABOUT PEOPLE GETTING THIS "FIXED" AT DEALERSHIPS THREE OR MORE TIMES AND AM UNSURE WHETHER I SHOULD JUST GET A DIFFERENT CAR OR IF THERE WILL BE A LONG TERM SOLUTION FROM FORD ON THIS ISSUE. THANK YOU.

NHTSA ODI 11235278

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE JERKED AND AN ABNORMAL RATTLING NOISE WAS HEARD. ADDITIONALLY, WHILE PARKED, THE VEHICLE JERKED IN REVERSE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO BRENENGEN FORD (615 S BLACK RIVER ST, SPARTA, WI 54656, 608-269-3673) WHERE IT WAS DIAGNOSED THAT THE CLUTCH ASSEMBLY NEEDED TO BE REPAIRED AND THE COMPUTER RESET. THE VEHICLE WAS REPAIRED ON SEVERAL OCCASIONS; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND THE WARRANTY WAS EXTENDED. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 61,000.

NHTSA ODI 11235012

UPON TAKE OFF MY CAR JERKS

NHTSA ODI 11235013

I HAVE HAD MY VEHICLE IN FOR TCM & CLUTCH ISSUES MORE THAN 7 TIMES AND CONTINUE TO DO SO. I HAVE A RECORDED CONVERSATION WITH THE SERVICE MANAGER TELLING ME "THE DUAL CLUTCH IS A BAD DESIGN AND WILL NEVER REALLY BE FIXED". WHEN I LEASED THE VEHICLE IN 2014 I KNEW I WAS PLANNING TO PURCHASE THE VEHICLE AT THE END OF THE LEASE, SO I CHOSE THE LEASE OPTION WITH THE LOWEST MILES ALLOWED. JUST BEFORE THE LEASE END DATE, THE RECALL ISSUES WITH THE VEHICLE'S TCM AND DUAL CLUTCH CAME INTO PLAY. ALTHOUGH I WOULD HAVE LIKED TO TURN THE LEASE VEHICLE IN, I WOULD HAVE HAD TO PAY A GREAT DEAL IN MILEAGE OVERAGE FEES, SO I FOLLOWED THROUGH WITH THE PURCHASE OF THE VEHICLE (FALL OF 2017). I FELT I REALLY HAD NO CHOICE AT THAT POINT. I NOW OWN A VEHICLE (STILL MAKING PAYMENTS WITH $8K REMAINING) WITH 96K MILES ON IT THAT CONTINUES TO HAVE NUMEROUS ISSUES WITH THE TRANSMISSION. I JUST WANT TO BE RID OF THE CAR AND MOVE ON.

NHTSA ODI 11235049

BEGINNING IN 2017, AS I WAS ON MY WAY TO WORK AND STOPPED AT A STOP LIGHT ON A CITY STREET, THE LIGHT TURNED GREEN AND I PRESSED THE GAS PEDAL. AFTER THE RPM METER WAS PASSED "2" THE CAR JERKED BACK AND SLOWED DOWN FOR A FEW SECONDS THEN WENT BACK TO THE PREVIOUS SPEED. THIS CONTINUOUSLY HAPPENED EVERY TIME I WOULD PRESS THE GAS PETAL TO SPEED UP FOR SEVERAL DAYS. I TOOK THE CAR IN A MECHANIC SHOP AND MY CAR WAS NO LONGER JERKING BACK AND THEY FOUND NOTHING WRONG; HOWEVER, I HAVE THE DOCUMENTS FROM THIS MECHANIC STATING WHAT WAS HAPPENING AT THIS TIME. AT THIS TIME THE VEHICLE WAS WELL UNDER 100,000 MILES. AGAIN IN 2018 I WAS ON MY WAY TO WORK AND THE SAME THING BEGAN AGAIN. THE CAR SEEMED TO LOSE POWER FOR A FEW SECONDS EVERY TIME I WOULD SPEED UP THE VEHICLE. I TOOK IT TO YET ANOTHER MECHANIC SHOP WHERE THEY FOUND NOTHING WRONG AGAIN. SOON AFTER MY CAR BEGAN ACTING NORMAL AGAIN. FINALLY, IN MAY 2019 THE SAME ISSUE BEGAN AGAIN. I WOULD PRESS THE GAS PEDAL AND MY CAR WOULD START TO GO, THEN IT WOULD JERK BACK FOR A FEW SECONDS AS IF LOSING POWER, THEN GAIN POWER BACK AND SPEED UP. ALSO, SEVERAL TIMES IN 2019 I WOULD TURN ON THE CAR, PUT THE CAR IN DRIVE, PRESS THE GAS PEDAL AND THE VEHICLE WOULDN'T MOVE. IT SEEMED TO HAVE NO POWER. I THEN TOOK THE VEHICLE TO A THIRD MECHANIC AND THEY INFORMED OF A TRANSMISSION RECALL FOR MY YEAR AND MODEL CAR. I WAS UNAWARE OF THIS RECALL UP UNTIL THIS POINT AND I DO NOT KNOW THE RECALL NUMBER. I WAS A COLLEGE STUDENT AND MY MAIL WAS SENT TO MY HOME ADDRESS RATHER THAN MY COLLEGE ADDRESS. THIS MECHANIC THEN REBUILT THE VEHICLE'S TRANSMISSION FOR $3,000. THE MECHANIC THEN SENT MY VEHICLE TO A FORD DEALERSHIP WHERE THEY REPLACED THE TRANSMISSION CONTROL MODULE FOR NO COST.

NHTSA ODI 11235119

SHUTTERING WHEN SHIFTING GEARS. CAR WAS AT ABOUT 6000 MILES ON THE ODOMETER WHEN IT STARTED.

NHTSA ODI 11235179

TRANSMISSION SHUDDERS ON ACCELERATION AND SEEMS TO SLIP WHEN GAS /POWER APPLIED. FORD NEVER COMPLETELY FIXED THIS PROBLEM WHEN CAR UNDER WARRANTY AND NOW WILL NOT TOUCH IT SAYING 2 MONTHS OUT OF WARRANTY WHEN I BROUGHT IT BACK 22 MAY 2019. PREVIOUSLY REPORTED UNDER WARRANTY. THIS IS A 2014 FOCUS. FORD DEALER STATED 2 MONTHS OUT OF WARRANTY, BUT PREVIOUSLY REPORTED. ?????

NHTSA ODI 11235198

THERE CAR HAS A TENDENCY TO SLIP OUT OF GEAR IN FIRST AND SECOND GEARS. WHEN YOU START TO DRIVE, THE CAR ACTS LIKE IT DOES NOT WANT TO MOVE AND THEN WILL SUDDENLY SPRINT FORWARD UNEXPECTEDLY. OTHER TIMES, THE CAR WILL START TO MOVE AS EXPECTED BUT IT WILL BE VERY JITTERY AND JERKY BOUNCING YOU AROUND WHILE IT GETS UP TO SPEED LEADING TO UNSAFE OPERATING CONDITIONS. THIS HAS BEEN AN ONGOING AND DAILY PROBLEM SINCE PURCHASING THE VEHICLE. FORD HAS SAID THESE ARE "NORMAL" IN CONVERSATIONS WITH MY DEALERS AND HAVE NOT LOOKED AT THE ISSUE IN DETAIL

NHTSA ODI 11234694

DPS6 POWERSHIFT. I WAS AT A VERY BUSY BIG INTERSECTION..RIGHT IN THE MIDDLE OF IT THE CAR SLIPS/JERKS LIKE IT PUT ITSELF IN NEUTRAL AND WOULD NOT ACCELERATE AT ALL..A TRANSFER TRUCK WAS COMING AND BARELY GOT STOPPED ALMOST T BONED ME ON DRIVERSIDE WITH MY SON IN THE CAR. PLEASE TELL ME HOW THIS IS NOT A SAFETY CONCERN?? DOES SOMEONE HAVE TO DIE FOR THE NHTSA OR FORD TO TAKE THIS SERIOUSLY?? THIS HAS WENT ON FOR WAY TO LONG FOR NOTHING TO BE DONE ABOUT IT. NO MATTER HOW DANGEROUS IT IS TO ME, MY FAMILY, AND OTHER DRIVERS I HAVE NO CHOICE BUT TO DRIVE IT. IT'S OUR ONLY VEHICLE AND WE STILL OWE 11,000 ON IT AND IT'S ONLY WORTH 3,000. I HAVE TO LEAVE A HOUR EARLY FOR EVERY TRIP BC I KNOW I'M GOING TO BE STUCK ON THE SIDE OF THE RD LITERALLY EVERY 5 MIN...OR WORSE IN THE MIDDLE OF AN INTERSECTION. SOMETHING NEEDS TO BE DONE ABOUT THIS...I AM BEGGING YOU!!!

NHTSA ODI 11234702

EXTREME SHUTTERING COMING FROM THE TRANSMISSION, FIRST GEAR SLIPS, SUCKING CARES THE WORST AND SLIPS THE MOST AND STRUGGLES TO GET THE THIRD GEAR. THE GEAR SLIP EVERY TIME YOU COME FROM STOP TO GO, AND SECOND GEAR SUCH THE WORST AGAIN BUT WORSE WHEN YOU'RE TURNING

NHTSA ODI 11234709

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING, THE RPMS BECAME STUCK AND THE VEHICLE FAILED TO ACCELERATE. IN ADDITION, WHILE ACCELERATING FROM A STOP, THE VEHICLE FAILED TO ACCELERATE. THE CONTACT STATED THAT THE TRANSMISSION WARNING INDICATOR WAS ILLUMINATED, WHICH INDICATED THAT THE TRANSMISSION WAS RUNNING HOT. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND WAITED FOR A MINUTES WITHOUT POWERING OFF THE ENGINE. THE TRANSMISSION INDICATOR ILLUMINATED "TRANSMISSION READY" AND THE CONTACT WAS ABLE TO DRIVE; HOWEVER, THE FAILURE RECURRED. THE CONTACT CALLED SUNSET FORD (11700 GRAVOIS RD, ST, LOUIS, MO 63127, (314) 843-4431) AND SCHEDULED AN APPOINTMENT. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 103,000.

NHTSA ODI 11234712

OFTEN WHEN DRIVING, THE TRANSMISSION WILL SHUDDER, SPECIFICALLY WITH HITTING THE GAS. I'M OFTEN CONCERNED ABOUT TURNING UP FRONT OF CARS AS IT SHUDDERS BEFORE FINALLY GOING. THIS HAS BEEN CONTINUAL WITH THIS VEHICLE

NHTSA ODI 11234788

MY CAR AS MOST EVERY OTHER PERSON I KNOW WITH THE "DPS6" DUAL CLUTCH TRANSMISSION SUFFERS FROM THE JERKING AND SHUDDERING WHEN SHIFTING. SLIPPED GEARS WHEN AT HIGHWAY SPEEDS AND SOMETIMES IT CATCHES WHEN THE RPM IS HIGH AND LITERALLY LUNGES THE CAR FORWARD FORCING ME TO SLAM MY BREAKS TO THE FLOOR. I AM THE 2ND OWNER OF THE VEHICLE AND HAVE HAD THE TRANSMISSION REPAIRED ONCE ABOUT A YEAR AGO AND I AM SEEING THE SYMPTOMS ALL COME BACK WITH TIME. I PURCHASED THIS VEHICLE THINKING IT WOULD BE SAFE FOR MY 3 YEAR OLD AND I AM RELUCTANT TO TAKE IT ON THE HIGHWAY WITH HER KNOWING THE ISSUE IS ONGOING AND WIDESPREAD, HAVING ALL OF THE KNOWN ISSUES MYSELF AND IT CONTINUES AFTER THE "FIX" HAS BEEN PERFORMED. IT HAS BEEN WIDELY REPORTED THAT FORD KNEW INTERNALLY ABOUT THESE ISSUES AND THEY REFUSE TO STEP UP AND STAND BEHIND THEIR VEHICLES. HTTPS://WWW.AUTOBLOG.COM/2019/07/11/FORD-FOCUS-FIESTA-DUAL-CLUTCH-AUTOMATIC-PROBLEMS-BEFORE-AFTER-PRODUCTION/ HTTPS://JALOPNIK.COM/FORD-SECRETLY-DIRECTED-DEALERS-TO-FIX-FAULTY-TRANSMISSI-1836559567 HTTPS://CARBUZZ.COM/NEWS/FORD-TRIED-TO-HIDE-A-MAJOR-SECRET I AM NOW ON THE HOOK FOR $9000 ON A CAR THAT IS UNSAFE AND NO COURSE OF ACTION. PLEASE DO SOMETHING ABOUT THIS!!!!

NHTSA ODI 11234790

TRANSMISSION SHUDDERING. CLUTCH REPLACEMENT

NHTSA ODI 11234795

TRANSMISSION SLIPS WHILE DRIVING

NHTSA ODI 11234805

TCM RECALL PURCHASED VEHICLE MAY 2016. THROUGH 3 YEARS OF OWNERSHIP, VEHICLE WAS TAKEN TO BEACH FORD APPROX. 3X FOR REGULAR SERVICE INCLUDING OIL CHANGE AND AIR FILTER. WHILE VEHICLE WAS AT BEACH FORD, I REQUESTED SERVICE DEPARTMENT CHECK THE TRANSMISSION/DUAL CLUTCH MECHANISM DUE TO NOTICEABLE STUTTERING WHILE DRIVING. AT THE TIME OF RECEIVING VEHICLE BACK, I WAS TOLD THAT THE TRANSMISSION WAS FINE EACH TIME. 7/3/2019 - I WAS ON MY WAY TO WORK 30 MILES AWAY FROM MY HOME. WHILE MAKING RIGHT HAND TURN, THEN ACCELERATED VEHICLE JOLTED WITH CHECK ENGINE LIGHT BEING ILLUMINATED. UPON FURTHER ACCELERATION, DETERMINED VEHICLE COULD NOT GO ABOVE 25-30MPH. ONCE PARKED TO ADDRESS UNKNOWN MECHANICAL ISSUE, ATTEMPTED TO REVERSE OUT OF PARKING SPACE AND DISCOVERED VEHICLE HAD LOST REVERSE. CONTACTED BEACH FORD EXPLAINED THE ISSUE AS WELL AS EXPLAINING THAT THE VEHICLE WAS 30 MILES AWAY FROM MY HOME AND NOT DRIVABLE. THE SERVICE ADVISER STATED THAT THEY DID NOT HAVE A TOW TRUCK AND COULD NOT PROVIDE ANY ASSISTANCE TO HAVE VEHICLE TOWED TO THE SERVICE CENTER. 7 HRS LATER AFTER GOING THROUGH MY INSURANCE COMPANY WITH ROADSIDE ASSISTANCE, MY VEHICLE WAS TOWED TO BEACH FORD WITHIN MINUTES OF THE SERVICE DEPT CLOSING. DUE TO JULY 4TH HOLIDAY, MY VEHICLE WOULD NOT BE LOOKED AT UNTIL 7/5/19. RECEIVED CALL APPROX. 4:30PM STATING MY VEHICLE WAS READY TO BE PICKED UP. CPV RECALL WHILE VEHICLE WAS IN SERVICE FOR TCM RECALL, I REQUESTED ADDITIONAL RECALL NHTSA 18V735 CANISTER PURGE VALVE BE ADDRESS. SERVICE ADVISOR STATED THEY WOULD ADDRESS AND VEHICLE WOULD BE READY THE FOLLOWING DAY 7/6/19. RECEIVED TEXT 10:44AM TO PICK UP VEHICLE. CLUTCH STILL FELT SHAKY. SEE PDF ATTACHMENT BEACHFORDSERVJULY0619 CPV RECALL SEE PDF ATTACH 14FOCUSHERNANSFTY072519 FOR FURTHER ISSUE SEE PDF ATTACH BEACHFORDSERVJULY1519 SEE PDF ATTACH FOCUSSERVICE HISTORYCARFAX PREPARED BY [XXX] CARMASTERS, LLC. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI 11234806

TRANS MISSION SHUDDERS AND FELLS LIKE IT SLIP AND STARTS TO ROLL BACKWARDS WHEN ON A HILL.ALSO DOES NOT ACCERATE

NHTSA ODI 11234831

FORD FOCUS SE 2014 DPS6 TRANSMISSION ISSUES. VEHICLE SLIPPED INTO NEUTRAL IN MOTION WHILE ASCENDING A HILL AT 65MPH. THIS CAUSED MY VEHICLE TO LOSE SPEED QUICKLY WHICH ALMOST RESULTED IN ME GETTING REAR-ENDED BY A SEMI TRUCK WHO WAS TAILGATING ME. HE PROCEEDED TO HONK AS HE PROBABLY THOUGHT I GOT ON MY BRAKES. TRANSMISSION SLIPPED INTO NEUTRAL IN MOTION, WHILE PULLING OUT INTO A THEN CLEAR INTERSECTION TO GET ACROSS A 4 LANE HIGHWAY. ALMOST RESULTING IN ME GETTING T-BONED BY ONCOMING TRAFFIC. STOPPED TO CROSS AN INTERSECTION I WAITED FOR A CLEARING, I PRESSED THE GAS THE VEHICLE PROCEEDED VERY SLOWLY INTO THE INTERSECTION ALMOST AS IF THE TRANSMISSION WAS LAGGING. THIS COULD HAVE EASILY CAUSED ME TO GET T-BONED WHILE IN THE INTERSECTION.

NHTSA ODI 11234886

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V643000 (LATCHES/LOCKS/LINKAGES) AND 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. FORD FITZGERALD (161 BENJAMIN H HILL DR W, FITZGERALD, GA 31750, (229) 423-8787) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI 11234871