Aug 13, 2019Fuel system
MY CAR IS PART OF THE 18S32 (FORD) RECALL FOR THE "FUEL TANK DEFORMATION". I HAD IT SERVICED IN MARCH IN BOLIVAR, MO AT BILL GRANT FORD DEALERSHIP. THE REPROGRAMMED THE PART AS NEEDED DUE TO THE MIL BEING ON WITH THE CODE AND STATED THAT THE RECALL HAS BEEN FIXED AND FORD HAS CLOSED THE RECALL ON MY CAR. THE CAR WOULD NOT START AFTER FUELING AND IT COULD TAKE ANYWHERE BETWEEN 5 MINUTES TO UPWARDS OF 45 MINUTES FOR IT TO BE ABLE TO START AFTER FUELING, WHICH LEAVES ME STRANDED AT TIMES. THEIR REPAIR LASTED ABOUT 2-3 WEEKS AND IT WAS BACK TO DOING IT AGAIN SO I AM BACK AT SQUARE 1 WITH THIS CAR. THE CAR IS BACK IN THE SHOP AGAIN AFTER SEVERAL WEEKS OF WAITING TO GET IN THE SHOP. IT IS CURRENTLY AT THE JIM TRENARY FORD DEALSHIP IN MOSCOW MILLS, MO WHERE I RESIDE. THEY ARE SAYING THAT THE PURGE VALVE IS FAILING DUE TO THE RECALL, AS THE RECALL STATES EXACTLY. AND DUE TO THE FACT THAT THE RECALL IS CLOSED ON MY CAR BECAUSE IT WAS REPAIRED ONCE, FORD IS REFUSING TO PAY FOR IT. IT IS NOT MY OBLIGATION TO PAY FOR THIS REPAIR AS THIS IS 100% FORD'S FAULT AND I WILL NOT PROVIDE PAYMENT FOR IT. FORD ISSUES THE NEW RECALL (19S22) AND THEY ARE SAYING THAT MINE IS NOT INCLUDED IN THAT RECALL BUT YET IT NEEDS TO BE AS THE ISSUE IS STILL HAPPENING. I HAVE REACHED OUT TO FORD AND THEY STATE THAT THEY WILL NOT COOPERATE WITH PAYING FOR THE REPAIR ON THE VEHICLE, EVEN THOUGH THIS IS THEIR RECALLED PART. OR THEY NEED TO EXPAND THE RECALL FOR A MORE BROAD SPECTRUM OF VEHICLES AS THIS IS UNACCEPTABLE. I REQUEST THE HELP OF THE NHTSA TO ASSIST ME WITH HAVING FORD FIX WHAT THEY BROKE. THANK YOU.
NHTSA ODI 11243749
Aug 13, 2019Transmission & drivetrain
VEHICLE IS EQUIPPED WITH THE FORD DPS6 TRANSMISSION. TRANSMISSION SHIFT ROUGH, STUTTERS AND HESITATES. TOOK THE VEHICLE TO ROBINSON BROTHERS FORD IN BATON ROUGE, LA. SERVICE DEPARTMENT INDICATED THAT THE CLUTCHES AND SEALS IN THE TRANSMISSION NEEDED TO BE REPLACED.
NHTSA ODI 11243746
Aug 13, 2019Transmission & drivetrain
THE TRANSMISSION MALFUNCTION LIGHT CAME ON WHILE DRIVING AND THE VEHICLE SHUDDERED ON ACCELERATION. THIS HAPPENED A FEW TIMES. THE CAR WOULD SHUDDER AND JERK AND IT WOULD LOSE POWER.
NHTSA ODI 11243815
Aug 12, 2019
AT A STOP LIGHT JUST BEFORE MY HOUSE MY CAR MADE A NOISE, LURCHED AND THEN DIDNT WANT TO ACCELERATE. IT WAS CLOSE TO HOME SO WE CRAWLED IT HOME THANKFULLY THEN IT REFUSED TO GO IN REVERSE. PREVIOUSLY IT HAD A STUTTER PROBLEM BROUGHT IT TO FORD AND OTHER MECHANICS AND GOT NO ANSWER AS TO WHAT CAUSED IT. CURRENTLY BEING IN MY 9TH MONTH OF PREGNANCY AND HAVING AN 11 MONTH OLD BABY IN THE CAR THESE ISSUES COULDVE CAUSED A CRASH AND PUT THE LIFE OF MY UNBORN CHILD AND MY BABY IN THE BACK IN DANGER. FORD KNOWS ABOUT THIS PROBLEM, BEING THAT IT IS THE TCM WHICH IS FAULTY HOWEVER THEY REFUSE TO FIX THE WHOLE PROBLEM. THE TCM CAUSES THE CLUTCH AND CLUTCH FORKS TO GO BAD LEADING TO THESE PROBLEMS AND FORD WANTS OVER $2000 TO FIX IT WHILE THEY ONLY REPLACE THE TCM. FORD PUT OUT THIS CAR KNOWING IT HAD THESE PROBLEMS ON THE PRODUCTION LINE AND DOES NOT PROPERLY INFORM OWNERS THEREFORE CAUSING A SAFETY ISSUE WHILE DRIVING.
NHTSA ODI 11243236
Aug 10, 2019Transmission & drivetrain
2014 FORD FOCUS JERKS ON TAKE OFF WHEN ACCELERATING. DANGEROUS IN WET CONDITIONS. NUMEROUS TIMES HAVE BEEN TAKEN TO DEALER AND FINALLY HAVE HAD A CLUTCH REPLACED AND ISSUED PERSISTED. DEALER SAID THIS CONDITION IS NORMAL AND STILL HAPPENS EVERYDAY.
NHTSA ODI 11242957
Aug 9, 2019Transmission & drivetrain
MESSAGE OCCURRED ON 8/8/2019 'TRANSMISSION OVER HEATING PULL OVER AND ALLOW COOLING'. I WAS DRIVING IN STOP AND GO TRAFFIC ON CLEMENTS FERRY ROAD, CHARLESTON SO PULLED OFF THE ROAD AT TRUVALUE HARDWARE. I HAD BEEN GOING INTO PALMETTO FORD TO SATISFY RECALLS OUTSTANDING. THERE WAS CONCERN WHEN I TOOK MY CAR INTO PALMETTO FORD WHEN PARTS WERE AVAILABLE FOR OTHER RECALLS. AFTER THE FIRST REPAIR FOR RECALL, I RETURNED FOR THE NEXT RECALL AND MENTIONED THAT THE CAR HAD BEGUN JERKING WHEN PULLING ONTO ROADS AND TRYING TO ACCELERATE AND ONLY BEGAN AFTER THE FIRST RECALL REPAIRS. THERE WERE A FEW TIMES WHEN THE CAR JUST SAT THERE NOT MOVING UNTIL THE JERK WOULD HAPPEN. MR. MOUNT AT PALMETTO FORD SAID THAT WAS HOW THE TRANSMISSION WORKED TO CHANGE GEARS. I WAS STILL CONCERNED AND TOOK THE CAR TO O'REILLY FOR DIAGNOSTIC READING. ATTACHMENT 1 IS A COPY OF THE MESSAGE ON O'REILLY'S DIAGNOSTIC SCREEN. THE TECHNICIAN SAID HE HAD NEVER SEEN THAT MESSAGE BEFORE.
NHTSA ODI 11242753
Aug 8, 2019Fuel system
PRIOR TO, THE CAR WOULD SHUDDER, ALMOST ROCK BACK AND FORTH AT SLOW SPEEDS EITHER IN THE PARKING GARAGE, PARKING LOTS, AT HOME. RECENTLY THE CAR HAD A ROUGH TIME TURNING OVER AFTER FILLING UP AT A GAS STATION. THE CAR SHUDDERED AND SEEMED TO HAVE A HARD TIME MOVING. ABOUT A MILE DOWN THE ROAD THE CHECK ENGINE LIGHT CAME ON. THIS HAD HAPPENED PREVIOUSLY, HOWEVER, WHEN THE CODE WAS CHECKED IT WENT AWAY (P144A). WITH WHAT I WAS CURRENTLY EXPERIENCING I TOOK IT TO A SHOP AND WAS ADVISED THAT THE PURGE VALVE HAD TO BE REPLACED.
NHTSA ODI 11242467
Aug 8, 2019Transmission & drivetrainEngine
2014 FORD FOCUS. CONSUMER STATED THAT WHILE DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE DID NOT SHIFT INTO ANY GEAR AND THE ENGINE REVVED HIGHLY AND CAUSED THE TRANSMISSION TO SLIP. *LD *JS
NHTSA ODI 11241506
Aug 8, 2019
WHILE DRIVING MY RPM WENT ALL THE WAY UP TO 8 THEN THE ORANGE LIGHT HIGHLIGHTING D WAS BLINKING THEN MY CAR JUST STARTED SLOWING DOWN. I PULLED OVER TO THE SIDE OF THE ROAD AND TURNED OFF THE CAR. WAITED A WHILE AND TRIED TO START IT AND IT WOULDN'T EVEN START. THERE WAS NOTHING WHEN I TURNED THE KEY. THEN I GOT A WARNING LIGHT THAT SAID TRANSMISSION FAULT. TRIED TO START IT AGAIN AND IT SAID CAR WAS NOT IN PARK
NHTSA ODI 11242497
Aug 8, 2019Electrical system
TRIED SOUNDING THE HORN DUE TO ANOTHER VEHICLE RUNNING A RED LIGHT IN MY IMMEDIATE PATH. HORN WAS INOPERATIVE. BEING A SKILLED TECHNICIAN, I TROUBLESHOT THE ISSUE DOWN TO THE HORN ITSELF, AS BOTH THE FUSE AND RELAY WERE SERVICEABLE.
NHTSA ODI 11242711
Aug 7, 2019Electrical systemElectronic Stability Control (esc)
DOESN'T DRIVE OR GO IN REVERSE WAS AT A RED LIGHT IT DIDN'T WANT TO DRIVE OFF ALMOST CAUSED A WRECK
NHTSA ODI 11242315
Aug 7, 2019Steering
IMPARED STEERING/GRINDING NOISE WHEN TURNING STATIONARY OR IN MOTION, TEMPORARY LOSS OF STEERING CONTROL, INCREASING RISK OF CRASH AND POSES AN UNREASONABLE RISK TO MY SAFETY. PLEASE SEE NHTSA # 14V514000 FORD RECALL # 14S18 .
NHTSA ODI 11242323
Aug 7, 2019Transmission & drivetrain
TL* THE CONTACT OWNS A 2014 FORD FOCUS. EVERY TIME THE ACCELERATOR PEDAL WAS DEPRESSED FROM A COMPLETE STOP, THE VEHICLE HESITATED TO ACCELERATE. THE VEHICLE WAS TAKEN TO LONG LEWIS FORD (2551 JOHN HAWKINS PKWY, BIRMINGHAM, AL 35244) WHERE IT WAS DIAGNOSED THAT BOTH CLUTCHES NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE FAILURE OCCURRED AT LEAST TWO YEARS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 142,000.
NHTSA ODI 11242345
Aug 7, 2019Transmission & drivetrain
WAS INFORMED BY FORD IN 2017 THAT THERE WERE TRANSMISSION ISSUES WITH MY MAKE/MODEL. TOOK IT IN TO A LOCAL DEALER AND THEY SAID YES, THE CLUTCH OF MY TRANSMISSION NEEDED FIXED, WHICH THEY DID. NOW, 2 YEARS LATER, IT'S BROKEN AGAIN. THERE ARE COUNTLESS INSTANCES OF CLUTCH ISSUES WITH THE TRANSMISSION IN MY MAKE/MODEL, HOWEVER, FORD SAYS THAT THE EXTENSION OF 10 YR/100,000 MILE IS ONLY FOR THE COMPUTERIZED PORTION OF THE TRANSMISSION. EVEN THOUGH CLEARLY THERE IS AN ISSUE WITH THE CLUTCH SINCE IT'S THE SAME ISSUE FROM BEFORE. THEY REFUSE TO FIX IT EVEN THOUGH IT'S THE SAME ISSUE AND I'M ONLY AT 66,000 MILES.
NHTSA ODI 11242348
Aug 7, 2019Transmission & drivetrain
MY CAR'S CLUTCH SLIPS. THIS IS A 2014 FORD FOCUS WITH THE TRANSMISSION THAT HAS GIVEN FORD SO MANY PROBLEMS. IT STUTTERS AND JUTTERS AND MAKES ME WORRIED THAT IT WILL GIVE OUT IN AN INTERSECTION. TO FURTHER COMPLICATE THINGS, IT HAD A SALVAGE TITLE WHEN I PURCHASED IT, UNRELATED TO THE CLUTCH. SINCE OWNING THE VEHICLE FORD HAS REPLACED THE CLUTCH, TRANSMISSION AND TCM. I WAS VERY HAPPY WITH THE SERVICE, THEN, 14000 MILES LATER, THE CLUTCH STARTED DOING THE SAME THING. I TOOK IT BACK TO FORD AND ALL OF A SUDDEN THEY WOULDN'T REPLACE THE CLUTCH BECAUSE IT WAS A "SALVAGE TITLE" AS IF THE RESTORED STATUS OF THE TITLE MAKES THE VEHICLE UNWORTHY OF REPLACING A SAFETY ISSUE. I TOLD THEM THAT IT WAS SALVAGE THE LAST TIME THEY REPLACED EVERYTHING, THEY STILL REFUSED TO FIX IT. TO ME, THIS IS VERY MUCH A SAFETY ISSUE. THE LAST TIME IT GOT THIS BAD, THE CAR LURCHED AND BUCKED AND THREW AN ENGINE CODE, ALMOST STALLING OUT IN THE MIDDLE OF AN INTERSECTION. FORD SWEARS THIS IS NOT A SAFETY ISSUE, IT REALLY WORRIES ME. THIS STUTTERING AND JUTTERING OCCURS WHEN THE CAR IS MOVING IN FIRST GEAR SHIFTING INTO SECOND. IT DOES IT MORE WHEN HOT, BUT OCCURS ALL THE TIME. THE ORIGINAL CLUTCH THAT WAS REPLACED HAD A 12K MILE WARRANTY, OF COURSE WHEN IT STARTED ACTING UP AGAIN, I WAS OVER THAT AMOUNT.
NHTSA ODI 11242403
Aug 7, 2019Transmission & drivetrain
CAR HAS HAD HESITATION AND ROUGH IDLING... CAR WAS TAKEN IN TO DEALER TO HAVE ISSUES WITH RECALL 18S32 FIXED. FOR SOME REASON.. NO PARTS (INCLUDING CPV VALVE OR EEV CANISTER) WERE REPLACED. AFTER A DAY OF GETTING THE CAR BACK, THE ENGINE STALLED AND WOULD NOT RESTART. DIFFERENT DEALER IS STATING THE STARTER NEEDS TO BE REPLACED FOR ALMOST 800.00. CUSTOMER SERVICE AT FORD HAS BEEN OF NO HELP AND FOR SOME REASON I AM ALWAYS DISCONNECTED WHEN TALKING TO SOMEONE.
NHTSA ODI 11242414
Aug 6, 2019Transmission & drivetrain
ON AUGUST 02 2019 TOOK MY FOCUS TO A MECHANIC SHOP FOR WHAT I THOUGHT WAS BRAKE PROBLEMS AND IT TURNS OUT TO BE TRANSMISSION PROBLEM THE MECHANIC MENTION A RECALL FOR FOCUS TRANNI THAT'S HOW I START READING ABOUT THE TRANSMISSION ISSUES ON FORD FOCUS PLEASE ADVISE ME ON WHAT TO EXPECT NEXT MY CAR GOT 85000 MILES, THE CLUCTHES WERE REPLACE IN 2016,I CALL THE NEIREST FORD DEALER THE SAY THEY NEED TO INSPECT THE CAR BUT THERE IS GARANTY?
NHTSA ODI 11241934
Aug 6, 2019Transmission & drivetrain
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHEN THE VEHICLE WAS STARTED, IT DID NOT MOVE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO GEORGE WAIKEM FORD (330-478-1801, LOCATED AT 4321 LINCOLNWAY E, MASSILLON, OH 44646) WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 90,500.
NHTSA ODI 11242080
Aug 6, 2019Transmission & drivetrain
AT 11/25/15, 15,490 MILES FORD DEALERSHIP CHECKED VEHICLE FOR OUR COMPLAINT OF INCREASING HESITATION ISSUES AT ACCELERATION. FOUND NO CODES. SECOND REPORT AT 8/10/16, 22,896 MILES. WE TOLD DEALERSHIP THAT IT WAS LIKE THE TRANSMISSION OR CLUTCH WAS SLIPPING. NO CODES. 3RD REPORT AT 8/29/16, 23,057 MILES-- DEALER REPLACED CLUTCH ASSEMBLY AND SEAL KIT. AT ABOUT JULY 2019, 50,000 MILES SAME PROBLEMS RESURFACED. 8/6/19 FORD DEALER CONFIRMED CAR AGAIN NEEDS A NEW CLUTCH, BUT NO LONGER UNDER WARRANTY. CAR IS STUTTERING AT TAKE OFF FROM BUSY INTERSECTIONS, ACCELERATION RAMPS, ETC ALMOST CAUSING SERIOUS ACCIDENTS. SHOULD NOT HAVE TO REPLACE A CLUTCH EVERY 25000 MILES. AFFORDABILITY IS ISSUE AND SAFETY ISSUE BECAUSE OF AFFORDABILITY.
NHTSA ODI 11242160
Aug 5, 2019Electrical system
THE FACTORY RADIO SHORTS OUT AND FRIES PARTS OF THE MAIN WIRING HARNESS. THIS CAUSES THE CAR TO MAKE LOUD POPPING NOISES THAT SOUND LIKE GUN SHOTS. SCARING THE DRIVER. IT ALSO SHUT THE CAR OFF WHILE I WAS DRIVING.
NHTSA ODI 11241706
Aug 5, 2019
WHEN STARTING CAR WOULD SPUTTER AND SHAKE. HAD TO HAVE TRANSMISSION AND CLUTCH REPLACED $1700. ALSO WHEN STOPPED IT WOULD SURGE FORWARD AND SOMETIMES BACKWARD. CAR IS A 2014 FOCUS EITH 15,500. MILES. AFRAID TO DRIVE ANY DISTANCE FOR FEAR OF SLIPPING OUT OF DRIVE. HAVE WRITTEN FORD BUT TO NO AVAIL. I HAVE ALL MY RECORDS.
NHTSA ODI 11241716
Aug 5, 2019Transmission & drivetrain
SHUDDERING, JERKING, FAILING TO ENGAGE FROM A STANDSTILL. THIS HAS CONTINUED FROM TIME THE CAR WAS UNDER WARRANTY TO SEVERAL YEARS LATER. I WAS TOLD THERE WAS NOTHING THAT COULD BE DONE, AND NOW I HAVE GOTTEN A ENGINE SERVICE WARNING AND THE CAR HAS TROUBLE SHIFTING TO HIGHER GEARS.
NHTSA ODI 11241830
Aug 5, 2019Transmission & drivetrain
I HAVE HAD TWO PARTICULAR INCIDENTS OF WORRY, NOT INCLUDING DAILY ISSUES WITH MY VEHICLE. ONE WAS THE WINTER OF 2018 AND ONE WAS THE FALL OF 2018. WHAT IS HAPPENING WITH MY FORD IS THINGS SUCH AS, GETTING STUCK ON HILLS WHEN IT SNOWS BECAUSE MY CAR CANNOT GET OUT OF FIRST GEAR TO MOVE. WHEN DRIVING, EVEN ON FLAT AREAS, IT WILL CHUG AND JOLT AS YOU TRY TO ACCELERATE AND GET OUT OF FIRST GEAR GOING INTO SECOND. THERE ARE ALSO TIMES WHEN IT GETS LOUD AS IF IT IS STRUGGLING TO MOVE OR PARTS ARE GIVING OUT. I HAVE HAD A CHIP IN MY CAR REPLACED DUE TO IT LOSING ABILITY TO DRIVE PROPERLY AND INABILITY TO PUT THE CAR IN REVERSE. THIS CAUSED IT TO NEED TO BE FLAT BEDDED TO A DEALER FOR REPAIR. I SPECIFICALLY WORRY ABOUT DRIVING DURING THE WINTER IN THE SNOW AND ICE BECAUSE THE JOLTING ISSUE IS SO BAD I AM AFRAID I WILL GET STUCK ON ANOTHER HILL OR IN ACCIDENT. THIS DOES CAUSE FEAR WHEN I AM DRIVING AS TO WHAT MAY HAPPEN WHEN THE WEATHER GETS BAD OUTSIDE AND NOT KNOWING HOW MY CAR WILL RESPOND AND DRIVE.
NHTSA ODI 11241862
Aug 5, 2019Fuel system
THE PROBLEM OCCURS WHEN ACCELERATING FROM A STOPPED POSITION OR UPON SLOWING DOWN AND THEN ACCELERATING. THE VEHICLE JERKS AND SHAKES LIKE IT IS NOT GETTING ADEQUATE FUEL. THE AMOUNT OF GAS IN THE TANK MAKES NO DIFFERENCE. IT FEELS LIKE THE VEHICLE WANTS TO STALL. I JUST PURCHASED THE VEHICLE FROM THE ORIGINAL OWNER. I HAVE NOT NOTICED THIS PROBLEM WHEN GOING IN REVERSE BUT ONLY WHEN IN THE DRIVE POSITION. THE OWNER DID NOT HAVE A MANUAL FOR THE VEHICLE. I STARTED DRIVING THE VEHICLE IN MAY 2019. THE ORIGINAL OWNER SAID HE HAS NOT RECEIVED ANY RECALLS ON THIS VEHICLE.
NHTSA ODI 11241890
Aug 4, 2019Transmission & drivetrainFuel system
THE CAR RAN OUT OF GAS EVEN THOUGH THE GAUGE INDICATED THE CAR HAD ABOUT 60 MILES TO GO BEFORE EMPTY. NOW, THE TRANSMISSION SEEMS TO BE GOING OUT. WHEN THE CAR SHIFTS FROM 1ST TO 2ND GEAR IT FEELS LIKE THE CAR IS ABOUT TO STALL OUT.
NHTSA ODI 11241630