Sep 12, 2019Transmission & drivetrain
TAKATA RECALL. ON THE DATE OF 9/4/19 WHILE BACKING OUT OF MY DRIVEWAY ONTO A MAIN STREET, MY CAR STALLED AS I SHIFTED MY GEAR INTO DRIVE. THE CHECK ENGINE LIGHT IMMEDIATELY TURNED ON AFTER. I THEN PRESSED THE GAS PEDAL AFTER SHIFTING INTO DRIVE TO MOVE MY CAR FROM IMPEDING TRAFFIC BUT THE CAR WOULD NOT MOVE. I PROCEEDED TO GET OUT OF THE CAR AND PUSH THE CAR TO A SAFE AREA. AFTER, I TURNED OFF AND ON MY CAR HOPING THIS WOULD JUST BE A MINOR ELECTRICAL MISTAKE BUT WHEN I TURNED THE ENGINE BACK ON, THE CAR WOULD TAKE APPROXIMATELY 15 SECONDS (WHILE PRESSING ON THE GAS PEDAL) TO JOLT FORWARD AND PROCEED TO DRIVE IN A JITTERY MANNER. WHILE DRIVING TO MY NEAREST MECHANIC, THE CAR CONTINUED TO STUTTER, WHILE THE GAS PEDAL AND ACCELERATION DID NOT CORRESPOND WITH EACH OTHER. UPON ARRIVING TO MY MECHANIC I WAS NOTIFIED THAT I MAY STILL HAVE WARRANTY ON MY FORD VEHICLE. I WAS THEN TOLD BY FORD DEALERSHIP THAT I HAD AROUND 6 OR 7 RECALLS ON MY VEHICLE, ONE BEING TRANSMISSION. I WAS UNAWARE OF THIS NOR DID I RECEIVE ANY NOTIFICATION THAT MOST OF THESE RECALLS WERE CALLED ON MY VEHICLE. AFTER TALKING WITH THE FORD SERVICE ASSISTANT HE STATED THEY WERE UNABLE TO FIX MY TRANSMISSION FULLY BUT ONLY REPLACE THE PARTS THAT WAS RECALLED FOR THE VEHICLE (TRANSMISSION MODULE). I WAS AT RISK OF A VERY BACK CAR ACCIDENT DUE TO THE FORDS RECALLS AND THE LACK OF THEIR ABILITY TO MAKE THEIR CUSTOMERS AWARE OF THESE PROBLEMS. I AM VERY UPSET AND WOULD LIKE TO HAVE MY CAR'S TRANSMISSION FIXED AS SOON AS POSSIBLE.
NHTSA ODI 11255200
Sep 11, 2019SuspensionTransmission & drivetrain
NOT ONLY HAVE I BROUGHT MY CAR IN 4 TIMES FOR THE TRANSMISSION, NOW THE SUSPENSION IS STARTING TO SAG WHICH IS CAUSING THE TIRES TO RUB AND WEAR OUT AFTER A YEAR. I HAVE BEEN TOLD BY THE SERVICE DEPARTMENT THAT THIS IS IRREPARABLE.
NHTSA ODI 11254821
Sep 10, 2019Transmission & drivetrain
I WAS TOLD UPON PURCHASE THAT MY VEHICLE WAS SUPPOSED TO SHUDDER AND LUNGE, I WAS NOT INFORMED OF THE SEVERITY OF THE RECALLS AND THE TRANSMISSION ISSUES. MY CAR IS UNSAFE TO DRIVE AS IT HAS TROUBLE SWITCHING GEARS, AND I FEAR PULLING INTO TRAFFIC. WHEN GETTING IT FIXED THE FORD DEALERSHIP, BILL COLLINS FORD IN LOUISVILLE KY REFUSED A CURIOUSLY VEHICLE FOR THE 7-10 DAYS IT IS ESTIMATED THEY WILL NEED TO 'REPAIR' MY TRANSMISSION
NHTSA ODI 11254380
Sep 10, 2019Transmission & drivetrain
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 40 MPH, THE VEHICLE BEGAN TO STALL AND SHUT OFF IN THE MIDDLE OF THE ROAD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT WAS ABLE TO DRIVE 20 MPH TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED ON APRIL 11, 2019, BUT THE FAILURE CONTINUED. THE CONTACT ALSO EXPERIENCED A FAILURE WHEN TRYING TO USE THE REVERSE GEAR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 108,836.
NHTSA ODI 11254404
Sep 10, 2019Transmission & drivetrain
TRANSMISSION SLIPS AND STOPPED WORKING. SOFTWARE HAS BEEN UPDATED/RELOADED 4 TIMES. REPLACED CONTROL MODULE. FIXED CLUTCHES
NHTSA ODI 11254489
Sep 10, 2019Transmission & drivetrainElectrical systemElectronic Stability Control (esc)
CAR WILL SHOW "STOP SAFELY NOW" WARNING AND COMPLETELY SHUT OFF ALL CONTROLS AT HIGHWAY SPEEDS. THAT CAR DOES NOT ALLOW YOU TO MOVE IT OUT OF THE FAST LANE OR ANY LANE. THERE IS NO WAY TO MOVE THE CAR TO SAFETY ONCE THE WARNING ACTIVATES. VERY DANGEROUS SITUATION.
NHTSA ODI 11254502
Sep 9, 2019Transmission & drivetrain
FORD CUSTOMER SATISFACTION PROGRAM 19N08 IS AN EXTENDED WARRANTY FOR THE CLUTCH. THE LETTER STATES IT IS A ONE TIME REPAIR PROGRAM. HOWEVER, WHEN I REACHED OUT TO FORD THE SYSTEM SAID THERE WAS NO FURTHER INFORMATION ON THE PROGRAM. THE TROUBLE IS MY VEHICLE HAS ALREADY HAD A CLUTCH REPLACEMENT AND THE PROBLEM STILL EXISTS. SO IF FORD ALLOWS FOR ONLY A ONE TIME REPAIR THEN THOSE VEHICLES THAT STILL EXPERIENCE DELAYED ACCELERATION, SHUDDER, BUCKING, AND KICKING AFTER A CLUTCH REPLACEMENT WILL NOT BE COVERED. THE IDEA THAT FORD IS EXTENDING THE WARRANTY FOR A ONE TIME REPAIR SHOWS THE COMPANY MAY LEAVE PEOPLE WITH VEHICLES THAT DO NOT FUNCTION PROPERLY. MY VEHICLE IS ONE THAT FALLS INTO THIS CATEGORY.
NHTSA ODI 11254058
Sep 9, 2019Fuel system
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. AL PIEMONTE FORD (2500 W NORTH AVE, MELROSE, IL 60160) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE CONTACT STATED THAT THE VEHICLE HESITATED WHEN ATTEMPTING TO ACCELERATE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI 11254072
Sep 9, 2019Transmission & drivetrain
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 15 MPH, THE TRANSMISSION COMPLETELY FAILED WITHOUT WARNING. PRIOR TO THE FAILURE, THE TRANSMISSION FAULT WARNING INDICATOR ILLUMINATED. PRIOR TO THE FAILURE, THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 13V523000 (POWER TRAIN) BY WEBB FORD (9809 INDIANAPOLIS BLVD, HIGHLAND, IN 46322, 219-924-3400). AFTER THE REMEDY WAS PERFORMED, THE FAILURE CONTINUED. THE CONTACT CALLED THE SAME DEALER AND WAS INFORMED THAT THE FAILURES WERE NORMAL AND THAT THE VEHICLE NEEDED TO BECOME ACCUSTOMED TO THE CONTACT'S DRIVING PATTERNS. SINCE OWNING THE VEHICLE, THE CONTACT HAD TAKEN THE VEHICLE TO BE SERVICED FOR SEVERAL TRANSMISSION FAILURES AT SEVERAL OTHER DEALERS INCLUDING RIVER VIEW FORD (2200 US-30, OSWEGO, IL 60543, 888-994-1003), ART HILL FORD LINCOLN (901 W LINCOLN HWY, MERRILLVILLE, IN 46410, 219-738-5300), AND VAN DRUNEN FORD (3233 183RD ST, HOMEWOOD, IL 60430, 708-798-1668). FOR THE RECENT FAILURE, VAN DRUNEN FORD REPLACED THE CLUTCH. THE CONTACT REFUSED TO PAY FOR THE REPAIR DUE TO ALL THE PREVIOUS RECALLS ASSOCIATED WITH THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 15,263.
NHTSA ODI 11254115
Sep 9, 2019Transmission & drivetrain
CHATTERING, SHUDDERING AND CUTTING OUT ON ACCELERATION AND IT HAS ERRATIC AND DELAYED SHIFTING.
NHTSA ODI 11254214
Sep 9, 2019Transmission & drivetrain
FORD SHOULD GIVE ME A NEW TRANSMISSION, CAN'T EVEN GET TO LA FROM HOLLISTER. THE VEHICLE STILL HAS NO POWER, AND IS SLIPPING AND HESITATING LIKE CRAZY.
NHTSA ODI 11254251
Sep 9, 2019Transmission & drivetrainEngine
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE VIOLENTLY VIBRATED. ALSO, THE VEHICLE VIBRATED WHEN STARTED AND COOLANT WAS DISCOVERED LEAKING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO LINDSAY FORD (11250 VEIRS MILL RD, WHEATON, MD 20902, (888) 457-7005) WHERE THE WATER PUMP WAS REPLACED; HOWEVER, THE FAILURE RECURRED. THE CONTACT PLANNED TO TAKE THE VEHICLE BACK TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 59,000.
NHTSA ODI 11254261
Sep 6, 2019Transmission & drivetrain
CAR SHUTTERS WHEN PULLING OUT SLIPS WHEN ACCELERATING HARD SHIFTS TRANSMISSION CONTROL MODULE REPLACED UNDER RECALL.FORD ISSUED A CUSTOMER SATISFACTION BULLETIN A COUPLE OF WEEKS AGO BULLETIN # 19N08 BUT REFUSE TO REPLACE CLUTCH BECAUSE OF TITLE BRANDED VEHICLE THIS CAR IS DANGEROUS TO DRIVE BECAUSE IT LOSES POWER WHEN CLUTCH SHUTTERS AND WHEN PASSING VEHICLE CLUTCH SLIPS HORRIBLY.THIS PROBLEM IS A SAFETY ISSUE AND WHEN I CONTACTED FORD CUSTOMER SERVICE THEY REFUSED TO PERFORM RECALL ON VEHICLE.
NHTSA ODI 11253579
Sep 6, 2019Transmission & drivetrainSpeed control
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE DID NOT RESPOND WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT MERGED TO THE SHOULDER AND THEN KEPT DRIVING UNTIL THE DESIRED SPEED OF 65 MPH WAS REACHED. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
NHTSA ODI 11253704
Sep 6, 2019Transmission & drivetrain
VEHICLE HAS A CLUNKING NOISE FROM THE ENGINE AREA
NHTSA ODI 11253737
Aug 31, 2019Transmission & drivetrainEngine
DOWN SHIFTS AND STALLS OUT IN TRAFFIC WITHOUT WARNING.ENGINE LIGHT COMES ON AND ENGINE SHUTS OFF.
NHTSA ODI 11252541
Aug 31, 2019Fuel system
TAKARA RECALL THE CAR CAN RUN FOR A FEW MINUTES GIVE OR TAKE 30 MINUTES THEN JUST SHUTS OFF. IT TAKES A FEW MINUTES JUST TO TURN IT BACK ON IF LUCKY OR HAVE TO CALL AND HAVE IT TOWED.
NHTSA ODI 11252560
Aug 31, 2019Transmission & drivetrainSpeed controlEngine
I WAS DRIVING ON THE HIGHWAY AND THE CAR JUST STOPPED GETTING GAS OR RESPONDING TO ME IT DROPPED SPEED DRAMATICALLY AS A SIMI WAS BEHIND ME WHICH READ OVERSIZED LOAD AND I WAS GOING UP HILL SO I WAS TRYING TO TRY MY HARDEST TO GET IN THE EMERGENCY LANE THEN THE ENGINE LIGHT POPPED ON FOOLING A WARNING OF MY TRANSMISSION WAS HOT TO STOP. I WAS TERRIFIED I HAD MY 2 KIDS IN THE BACK AND THEY WERE SCARED ALSO I THOUGHT FOR SURE WE WERE GOING TO DIE THAT MOURNING. I'M TO SCARED TO DRIVE THAT CAR OR ANY OTHER CAR AFTER GOING THREW THAT. IT'S IN THE SHOP NOW BUT THE DEARSHIP IS ALREADY TRYING TO TELL ME THE BILL FOR STUFF. I'M CONFUSED AND VARY AGGRAVATED THANKS TO ALL THAT I DONT KNOW WHAT TO DO BEING A SINGLE DAD TRYING TO DO GOOD. THIS HAPPENED ON I-25 NORTH BOUND NEAR HIGHWAY 66 MEAD EXIT. COLORADO
NHTSA ODI 11252596
Aug 30, 2019Transmission & drivetrainFuel system
THE FORD FOCUS I OWN WAS MANUFACTURED IN 2014 WITH A KNOWN TRANSMISSION PROBLEM. THE MANUFACTURE ALONGSIDE THEIR FRANCHISES KNOW ABOUT THIS ISSUE YET THEY STILL REFUSE TO REPAIR IT.
NHTSA ODI 11252512
Aug 29, 2019Engine
O2 SENSORS NOT SET TO READY. UNABLE TO PASS EMISSIONS AS A RESULT. TAKEN TO FORD TO FLASH ECM. DID NOT CORRECT ISSUE. HAVE READ ON OTHER FORUMS OF OTHER DRIVERS WITH THIS ISSUE AS WELL.
NHTSA ODI 11252251
Aug 29, 2019Transmission & drivetrainElectrical system
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING AT ANY SPEED, THE GEAR SHIFTED OUT OF FIRST GEAR AND AN UNKNOWN WARNING INDICATOR ILLUMINATED. THE VEHICLE STALLED AND WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE FAILED TO START AND WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE COMPUTER SYSTEM FAILED AND THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT PROVIDED.
NHTSA ODI 11252258
Aug 28, 2019Transmission & drivetrainFuel system
TCM AND FUEL SYSTEM PURGE VALVE ARE BOTH RECALLED ON THIS VEHICLE , I HAVE TAKEN IT TO FORD 6 TIMES IN A YEAR FOR THIS ISSUE, THEY TELL ME ITS NOT AFFECTED BUT IT IS ACCORDING TO YOUR WEBSITE AND MY CAR HAS ALL THE SYMPTOMS OF IT, ITLL LOOSE POWER ON THE INTERSTATE AND THEN AFTER I GET IT RESTARTED I CAN MAKE IT 2 MILES AND IT DOES IT AGAIN, IT IS A DEATH TRAP.
NHTSA ODI 11251926
Aug 27, 2019Body & structure
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING, THE FRONT END OF THE VEHICLE SHOOK AND VIBRATED BEFORE THE VEHICLE SUDDENLY STALLED. THE CONTACT DISCOVERED THAT THE ENGINE MOUNTS FAILED AND CAUSED THE ENGINE TO FALL FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TOWED TO YREKA MOTORS FORD (1545 S. MAIN ST, YREKA, CA), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 36,000.
NHTSA ODI 11246728
Aug 27, 2019Electronic Stability Control (esc)Engine
WHILE ACCELERATING EITHER UPHILL OR AT SPEEDS ABOVE 45 THE CAR WILL BEGIN TO SHAKE. I WAS TOLD TO FIX MY CAMBER AND TOE BARS TO ALLEVIATE THE SHAKING OF THE CAR, MY STRUTS, AND TO REPLACE MY TIRES. NEITHER OF THESE SOLUTIONS HAVE HELPED THIS.
NHTSA ODI 11251820
Aug 26, 2019Transmission & drivetrain
INQUIRY FROM CONGRESSMAN JEANNE SHASHEEN ON BEHALF OF HER CONSTITUENT, REG: COMPLAINT TOWARDS FORD DEALERSHIP, REQUEST TO LOOK INTO POSSIBLE RECALL OF 2014 FORD FOCUS SE TRANSMISSIONS. *LD *JS
NHTSA ODI 11246752