Jul 10, 2019Transmission & drivetrain
HAD THE TRANS CLUTCHES REPAIRED, AND STILL HAVING THE SAME ISSUES: CAR SHUDDERS AND SHAKES WHILE TAKING OFF FROM A LIGHT AND ACTS LIKE IT IS SLIPPING IN BETWEEN GEARS . MAKES STOPPING AND STARTING OR ENTERING A HIGHWAY VERY DANGEROUS . SEEMS THAT THIS PROBLEM IS AN ON GOING ISSUE WITH THIS YEAR MODEL FORD . THERE SHOULD BE A RECALL OR THE TRANS SHOULD HAVE A LIFETIME WARRANTY FOR FORDS KNOW DAUL CLUTCH PROBLEMS.
NHTSA ODI 11230908
Jul 5, 2019Transmission & drivetrain
THE FAULTY TRANSMISSION CAUSE CLUTCHES TO RUN OUT THAT MAY CAUSE THE CAR TO STALL. I HAVE 2 CLUTCH REPLACED BY NEW CAR WARRANTY. LAST DIAGNOSTIC SHOWED THAT I NEED TO CHANGE CLUTCHES AGAIN BUT MY NEW CAR WARRANTY IS EXPIRED. SINCE THE TRANSMISSION IS DEFECTIVE CLUTCHES SHOULD BE CHANGED PERIODICALLY, PROBABLY EVERY 5K - 12K MILES. FOR SOME REASON FORD DIDN'T INCLUDE MY CAR UNDER 14M01 WARRANTY EXTENSION. I DO RISK THAT MY CAR TO BE STALLED DUE TO CLUTCHES RUN OUT BECAUSE OF FAULTY TRANSMISSION.
NHTSA ODI 11229554
Jul 5, 2019Transmission & drivetrain
CAR SHUDDERS AND SHAKES WHILE TAKING OFF FROM A LIGHT AND ACTS LIKE IT IS SLIPPING IN BETWEEN 2 AND THIRD GEARS . MAKES STOPPING AND STARTING OR ENTERING A HIGHWAY VERY DANGEROUS . SEEMS THISNPROBLEM IS AN ON GOING ONE WITH THIS YEAR MODEL FORD .
NHTSA ODI 11229590
Jul 3, 2019Transmission & drivetrain
I WAS GOING DOWN THE ROAD AND WENT TO SLOW DOWN TO TURN AND THE TRANSMISSION WOULDN'T GO BACK INTO GEAR. I JUST HAD ANOTHER TRANSMISSION PUT IN AND THE VERY NEXT DAY AN ALERT POPPED UP ON MY DASH SAYING TRANSMISSION FAULT SERVICE NOW. WHEN I TOOK IT BACK TO THE MECHANIC SHOP THEY SAID THAT THE ISSUE WASN'T MY TRANSMISSION ITSELF AND THAT IT WAS A COMMUNICATION ISSUE BETWEEN THE PCM AND THE TCM. OVERALL THIS CAR HAS HAD SEVERAL ISSUES WITH THE STYLE OF TRANSMISSION
NHTSA ODI 11229196
Jul 1, 2019Transmission & drivetrain
TL* THE CONTACT'S MOTHER OWNS A 2014 FORD FOCUS. WHILE THE CONTACT'S MOTHER WAS DRIVING 40 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE DRIVER WAS ABLE TO PARK THE VEHICLE ON THE SIDE OF THE ROAD. THE DRIVER ATTEMPTED TO SHIFT INTO REVERSE, BUT THE VEHICLE FAILED TO MOVE BACKWARDS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 82,000.
NHTSA ODI 11228707
Jul 1, 2019Transmission & drivetrain
MY CAR HAD A RECALL ON IT FOR THE CLUTCH PACK THAT IS BAD. I TOOK MY CAR INTO THE DEALERSHIP TO HAVE IT FIXED AND WAS TOLD THAT BECAUSE MY CAR WAS BUILT AFTER JUNE 2014 THEY WOULD NOT HONOR THE RECALL. I WOULD LIKE TO MAKE A COMPLAINT DUE TO THE SAME BAD PARTS BEING USED ON MY CAR EVEN THOUGH IT WAS MADE AFTER JUNE. THE DEALERSHIP WANTS 3000.00 TO FIX A BAD PART THAT WAS PUT IN MY CAR BY FORD. I FEEL THAT FORD SHOULD FIX THE PROBLEM SINCE THE SAME PART WAS USED ON MY CAR. IT'S NOT FAIR THAT MY CAR ISN'T GETTING FIXED DUE TO WHEN IT WAS MADE BUT HAS THE SAME BAD PART.
NHTSA ODI 11228841
Jun 30, 2019Transmission & drivetrain
WHILE IN ACCELERATING VEHICLE STALLS AND TREMBLES BEFORE MAKING A LOT NOISE AND THEN IT ACCELERATES. YESTERDAY THE VEHICLE STARTED DECREASING SPONTANEOUSLY WHEN SHIFTING GEAR. IT FEELS LIKE THE TRANSMISSION WANTS TO FALL OF THE CAR, IT LIT THE CHECK ENGINE SIGN, THE MILLAGE ON IT IS 60675. I'VE TAKEN IT TO THE DEALERSHIP AND HAVE HAD THE CLUTCH REPLACED TWICE. ALSO EVERY 3 TO 5 MONTHS I ALSO HAVE TO GO UNDER THE CAR AND CLEAN THE HORN PLUG SINCE IT KEEPS GOING MALFUNCTIONING ( I HAVE EVEN TRIED SEALING IT WITH ELECTRICAL TAPE) AND CURRENTLY I HAVE NO RADIO AND NO BLUETOOTH SINCE IT ALSO STOP SUDDENLY WHILE DRIVING.
NHTSA ODI 11228568
Jun 30, 2019Transmission & drivetrain
THE TRANSMISSION IN THE CAR IS JERKING WHEN BELOW 10MPH AND ACTS AS IF IT IS SLIPPING. AFTER RESEARCH, THIS SEEMS TO BE A COMMON PROBLEM IN LOW MILEAGE VEHICLES OF THIS TYPE. SAFETY ISSUE WHEN AT STOP LIGHTS AND WHEN ACCELERATING FROM A STOP. AFRAID TO TAKE VEHICLE ON ROAD.
NHTSA ODI 11228570
Jun 28, 2019Transmission & drivetrain
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE GEARS WOULD NOT SWITCH PROPERLY AND THE VEHICLE WOULD NOT ACCELERATE PROPERLY. ALSO, ON SEVERAL OCCASIONS, THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO BLAKE FULENWIDER FORD (115 W HOUSTON ST, BEEVILLE, TX 78102) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE WAS FAULTY AND NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 114,000.
NHTSA ODI 11223113
Jun 27, 2019Transmission & drivetrain
2014 FORD FOCUS. CONSUMER WRITES IN REGARDS TO ISSUES WITH THE TRANSMISSION. *LD *JS
NHTSA ODI 11222179
Jun 27, 2019Transmission & drivetrainEngine
WHEN SHIFTING DOWN FROM DRIVE TO PARK, MY SHIFT GETS STUCK IN NEUTRAL OR WHEN I AM SHIFTING FROM PARK TO REVERSE, I AM UNABLE TO MOVE THE CAR INTO ANOTHER GEARS. WHEN I AM AT A STOP LIGHT AND THE LIGHT TURNS GREEN MY CAR SEEMS TO STALLS TO TAKE OFF. WHEN I DRIVE DOWN THE STREET THE CAR ACTS LIKE IT WANTS TO SHUT OFF. A FORD TRUCK ALMOST HIT ME BECAUSE THE LIGHT WAS ALREADY GREEN AND MY CAR STALLED AND WOULD NOT GO. I HAD MY HAZARD LIGHTS AND HE SWERVED INTO ANOTHER LANE WHERE THE TRAFFIC WAS HEADED TOWARD THE TRUCK. THIS VERY DANGEROUS.
NHTSA ODI 11223051
Jun 25, 2019Transmission & drivetrain
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 45 MPH, THE VEHICLE BEGAN TO HESITATE AT A LOWER SPEED. THE VEHICLE WAS TAKEN TO STEAMBOAT MOTORS FORD (LOCATED AT 2310 LINCOLN AVE, STEAMBOAT SPRINGS, CO 80487, (970) 879-8880) WHERE IT WAS DIAGNOSED THAT THE CLUTCH ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT CONTINUED TO EXPERIENCE THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 73,500.
NHTSA ODI 11222483
Jun 25, 2019Transmission & drivetrainElectrical systemSpeed control
IN THE COURSE OF LESS THAN A MONTH, THE CAR'S PROBLEM PROGRESSED FROM INTERMITTENT STARTING ISSUES THAT LEFT ME STRANDED TO A FULL-ON FAILURE OF THE TRANSMISSION CONTROL SYSTEM. THE CLUTCH OF THE VEHICLE HAD BEEN REPLACED AND THE TRANSMISSION REPAIRED IN JUNE 2018. ON MAY 30TH, 2019, THE CAR WAS TAKEN IN DUE TO TRANSMISSION STARTING ISSUES. THE LIGHTS WOULD TURN ON WHEN TURNING THE KEY, BUT THE ENGINE WOULD NOT CRANK. THE CAR WAS RETURNED AFTER THE TRANSMISSION CONTROL MODULE WAS REPLACED. ON JUNE 11, 2019, THE CAR WAS RETURNED TO THE DEALERSHIP FOR THE SAME ISSUE. CAR WOULD NOT START AND TOOK ABOUT 50 TRIES AFTER HAVING BEEN STRANDED FOR SEVERAL HOURS. CAR WAS RETURNED TO ME SEVERAL DAYS LATER BECAUSE NOTHING WAS FOUND. ON JUNE 19, 2019, I WAS DRIVING DOWN THE HIGHWAY, I WAS IN THE LEFT LANE GOING ABOUT 60 MPH. I TRIED TO ACCELERATE TO PASS SOMEONE, AND MY CAR WOULD NOT ACCELERATE. WHEN I LOOKED DOWN, MY CHECK ENGINE LIGHT WAS FLASHING, MY BATTERY LIGHT WAS ON, AND MY OIL LIGHT WAS ON. THE CAR DOWNSHIFTED AND STARTED TO RAPIDLY DECELERATE. ENGINE SHUT DOWN, AND CAR WAS ROLLING TO A STOP. I HAD TO RUSH TO THE RIGHT LANE IN RUSH HOUR TRAFFIC, AND I MANAGED TO ROLL MY WAY UP THE EXIT RAMP, WHERE MY CAR SHUT DOWN COMPLETELY AT THE TOP OF THE EXIT RAMP. CAR WOULD NOT RESTART, AND I WAS STRANDED THERE FOR OVER AN HOUR IN A DANGEROUS PLACE AND SITUATION. I CALLED A TOW, AND AFTER TRYING TO START MY CAR INTERMITTENTLY FOR OVER AN HOUR, THE ENGINE FINALLY STARTED. I DROVE IT STRAIGHT TO THE DEALERSHIP TO BE CHECKED OUT AGAIN.THE SAME ISSUE WITH TRANSMISSION CONTROL HAS PERSISTED, RESULTING IN ME HAVING TO TAKE THE CAR IN ON THREE SEPARATE OCCASIONS IN ABOUT TWO WEEKS. IT STARTED OF FROM INTERMITTENT STARTING ISSUES TO THE CAR SHUTTING DOWN COMPLETELY WHILE TRAVELING AT A HIGH SPEED. THIS CAR HAS DONE NOTHING BUT PUT ME IN DANGER, AND I HAVEN'T EVEN PAID IT OFF YET.
NHTSA ODI 11222487
Jun 21, 2019Transmission & drivetrainFuel system
THE CAR HESITATES EVERY TIME YOU TRY TO ACCELERATE. IT DOES THIS WHEN YOU ARE STATIONARY AND FIRST STARTING OUT AND WHEN YOU ARE ALREADY IN MOTION. SOMETIMES IT'S SO PRONOUNCED THAT I'M AFRAID IT'S GOING TO STALL COMPLETELY. THIS HAS HAPPENED SINCE THE 1ST DAY I BOUGHT IT AND THE DEALER WHERE I BOUGHT IT SAID THERE WAS NOTHING WRONG WITH IT THAT'S THE WAY IT'S SUPPOSED TO BE. SOMETHING ABOUT A DIFFERENT KIND OF TRANSMISSION.
NHTSA ODI 11221775
Jun 19, 2019Transmission & drivetrainFuel system
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). WHILE DRIVING 40 MPH, THE VEHICLE BEGAN TO HESITATE AND THE SERVICE ENGINE WARNING INDICATOR ILLUMINATED. AFTERWARDS, THE CONTACT PARKED THE VEHICLE. WHEN SHE PLACED IT IN REVERSE, THE VEHICLE FAILED TO MOVE BACKWARDS. THE CONTACT STATED THAT HELFMAN FORD (LOCATED AT 2220 SOUTHWEST FWY, MEADOWS PLACE, TX 77477, (281) 240-3673) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AND STATED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE FAILURE MILEAGE WAS 109,925. PARTS DISTRIBUTION DISCONNECT.
NHTSA ODI 11221206
Jun 19, 2019Transmission & drivetrain
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE CLUTCH ASSEMBLY FAILED TWICE AT APPROXIMATELY 10,000 MILES. THE CLUTCH ASSEMBLY WAS REPLACED TWICE BY BOB MAXEY FORD OF HOWELL (2798 E GRAND RIVER AVE, HOWELL, MI 48843, (517) 545-5700). THE DEALER INDICATED THAT THE SAME OEM CLUTCH ASSEMBLY NEEDED TO BE REPLACED AGAIN. THE FAILURE WAS A KNOWN ISSUE BY THE MANUFACTURER; HOWEVER, A NEWLY DESIGNED OEM CLUTCH ASSEMBLY HAD NOT YET BEEN DEVELOPED. THE CONTACT WAS INFORMED THAT THE PART MAY NEED TO BE REPLACED EVERY 10,000 MILES. THE MANUFACTURER WAS NOTIFIED AND SUGGESTED THAT THE SAME OEM CLUTCH ASSEMBLY BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE. *BF *TR
NHTSA ODI 11221260
Jun 18, 2019Transmission & drivetrainFuel system
WHEN IN DRIVE DOES NOT WANT TO SHIFT FROM FIRST TO SECOND , CAR ACTS AS IF IT IS IN NEUTRAL WHILE DRIVING CAUSEING A A SERIOUS SAFTEY HAZARD AS THIS OCCURS WHILE CAR IS INMOTION .
NHTSA ODI 11221101
Jun 13, 2019Transmission & drivetrain
I HAVE TAKEN THIS VEHICLE INTO A DEALERSHIP FOR TRANSMISSION HESITATION 3 TIMES AND THEY TELL ME THERE IS NO RECALL ON MY CAR AND CHARGE ME $175 DIAGNOSIS FEE. FORD KNOWS THERE IS A PROBLEM WITH THIS TRANSMISSION AND WILL NOT TAKE CARE OF ITS CUSTOMERS. I KNOW I WILL NEVER PURCHASE ANOTHER FORD BECAUSE OF THIS ISSUE. WHEEN I ACCELERATE THE CAR HESITATE JERKS SHAKE BEFORE IT ACTUALLY GOES.
NHTSA ODI 11219708
Jun 13, 2019Transmission & drivetrain
WHENEVER ACCELERATING FROM BEING STOPPED (RED LIGHT, STOP SIGNS, ETC) THE TRANSMISSION HESITATES AND SLIPS BEFORE CHANGING GEARS. APPEARS TO HAPPEN WHILE TRYING TO SHIFT TO 2ND AND/ 3RD GEAR. THIS HAS OCCURRED SINCE DAY ONE OF OWNING THE CAR. BOUGHT BRAND NEW.
NHTSA ODI 11219911
Jun 11, 2019Transmission & drivetrain
WE HAVE THE TITANIUM VERSION IN THE HATCHBACK. WE PURCHASED THE VEHICLE NEW AND TO DATE HAVE HAD 11 CLUTCHES REPLACED BY THE DEALERSHIP. THE CAR KEEPS HESITATING WHEN STARTING TO MOVE, THEN CHATTERS BETWEEN LOWER GEARS. THIS ISSUE STARTED 1 MONTH AFTER PURCHASING NEW AND HAS BEEN AN ONGOING BATTLE.
NHTSA ODI 11219318
Jun 10, 2019Transmission & drivetrain
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE ACCELERATING FROM A STOP, THE ACCELERATOR PEDAL WAS DEPRESSED; HOWEVER, THE VEHICLE FAILED TO RESPOND. THE CONTACT STATED THAT THE VEHICLE HESITATED ONCE THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO MAGIC CITY FORD LINCOLN (LOCATED AT 809 WILLIAMSON RD NE, ROANOKE, VA 24016, (540) 345-0911) WHERE IT WAS DIAGNOSED THAT THERE WAS INTERNAL CLUTCH FAILURE IN THE TRANSMISSION. THE VEHICLE WAS SCHEDULED TO BE REPAIRED, WHICH WAS STILL PENDING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
NHTSA ODI 11218954
Jun 8, 2019Transmission & drivetrain
I WAS TURNING TO THE RIGHT WHEN MY VEHICLE STALLED, MY RPMS WENT REAL HIGH AND THEN THE VEHICLE ENGAGED INTO THE NEXT GEAR RESULTING IN A JOLT FORWARD. WHEN THE VEHICLE STALLED THE CAR WAS ALMOST HIT FROM BEHIND BY OTHER CAR, LUCKILY I WAS TURNING AND CAR PROCEEDED TO MOVE FORWARD.
NHTSA ODI 11218597
Jun 8, 2019Transmission & drivetrain
WELL FIRST GEAR TO 2 GEAR HAVE SIFTING PROBLEM CAR ONLY 65K I NEED GET REPAIR THIS CAR HAVE ALOT OFF RECALLL PLS I NEED GET REPAIR MY EMAIL ADRES [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
NHTSA ODI 11218678
Jun 5, 2019Transmission & drivetrainEngineFuel system
WHILE DRIVING MY 2014 FORD FOCUS ON THE HIGHWAY, THE CAR ALMOST STALLED DURING A BACKUP IN TRAFFIC. WHILE NORMAL DRIVING THE CAR LOST POWER AND THE RPM GAUGE STARTED DROPPING AS THE ACCELERATOR WAS BEEN DEPRESSED FURTHER. WHILE TRAFFIC TO OVERTAKE ON THE HIGHWAY THE CAR ACTUALLY SLOWED DOWN WHILE TRYING TO GO FASTER. THE CAR BEHAVE LIKE THE TRANSMISSION IS HAVING PROBLEMS SWITCHING TO LOWER GEARS.
NHTSA ODI 11218018
Jun 5, 2019Transmission & drivetrainElectrical systemEngine
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR KEPT RANDOMLY FLASHING. CROWN FORD (256 SWAIN ST, FAYETTEVILLE, NC 28303, (910) 920-9614) WAS NOTIFIED OF THE FAILURE SEVERAL TIMES, BUT WAS UNABLE TO DETERMINE A PERMANENT REMEDY TO REPAIR THE VEHICLE AFTER IT HAD BEEN BACK AND FORTH TO THE DEALER MORE THAN THREE TIMES. THE VEHICLE SHUTTERED AND SHOOK ABNORMALLY. WHILE DRIVING APPROXIMATELY 65 MPH, THE SPEED DECELERATED TO 0 AND THE CONTACT QUICKLY MANEUVERED THE VEHICLE TO PREVENT A CRASH. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT THE CONTACT WAS UNCERTAIN IF THE MANUFACTURER HAD A PERMANENT REMEDY. IN ADDITION, THE DIAGNOSTIC TROUBLE CODES FLICKERED WHEN CHECKED BY AN INDEPENDENT MECHANIC. THE APPROXIMATE FAILURE MILEAGE WAS 65,574.
NHTSA ODI 11218021