Aug 6, 2020SteeringElectrical systemElectronic Stability Control (esc)
THE POWER STEERING JUST STOPS WORKING FROM TIME TO TIME. THIS HAPPENED WHILE TAKING A CURVE THE LAST TIME THIS HAPPENED. I HAVE FOUND THAT NUMEROUS PEOPLE ARE HAVING THIS ISSUE WITH A NUMBER OF THEIR FORDS THAT HAVE THE ELECTRONIC STERRING ASSIST. THIS HAPPENED TO ME THE FIRST TIME ON MARCH 5 THIS YEAR. (2020) I REMEMBER BECAUSE IT WAS MY BIRTHDAY.
NHTSA ODI 11343778
Aug 5, 2020Transmission & drivetrainBody & structureLatches & locks
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT ON SEVERAL OCCASIONS WHILE DRIVING OR WHILE THE VEHICLE WAS IDLING, THE VEHICLE SHUTOFF WITHOUT WARNING. THE CONTACT SHIFTED INTO NEUTRAL AND RESTARTED THE VEHICLE. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO PARKS FORD OF GAINESVILLE (3333 N MAIN ST, GAINESVILLE, FL 32609, (352)372-4251) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE DEALER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE NEEDED TO BE TAKEN BACK TO THE DEALER TO BE DIAGNOSED AT THE OWNERS EXPENSE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT BACK TO THE DEALER FOR ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000. *LN THE CONSUMER STATED THE VEHICLE MOLD GROWING ON THE PASSENGER SIDE CARPET. THE ENGINE WOULD REV UP WHEN DEPRESSING THE GAS PEDAL, BUT WOULD NOT MOVE. THE CAR DOOR WOULD UNLOCK INDEPENDENTLY AND FLY OPEN WHILE DRIVING OR STOPPED. THE TRANSMISSION/ETC EXPERIENCED A FAILURE. *JS *AS
NHTSA ODI 11343417
Aug 5, 2020Fuel systemEngine
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED. THE CONTACT STATED THAT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS TAKING TO THE #1 COCHRAN FORD LOCATED AT 110 RTE 908 BUILDING 1, NATRONA HEIGHTS, PA 15065, WHERE THE TECHNICIAN WAS UNABLE TO REPAIR THE VEHICLE. THE TECHNICIAN STATED THAT A DIAGNOSTIC TROUBLE CODE WAS NOT PRESENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
NHTSA ODI 11343454
Aug 4, 2020Transmission & drivetrainFuel system
I WANT TO FINE A COMPLAINT AGAINST THE FORD DEALER. I HAVE APPROXIMATELY 3 MONTHS WITH PROBLEM. IT'S BECAUSE OF GAS EVAPORATIONS. I HAD WITH ME A LATTER THAT FORD SEND ME TO ME FOR RECALL WHICH I HAD TO HAVE IT REPAIRED AND THEY WANT TO CHARGE ME FOR IT. SUPPOSEDLY THEY REPAIRED THAT, WHEN THEY NEVER DID AND PROOF OF THIS IS THAT THERE IS THE PROBLEM AS WELL AS THE TRANSMISSION THEY JUST MARKED DONE AND THEY NEVER DID I, BECAUSE I DON'T HAVE THE PROBLEM BEFORE AND NOW I HAVE IT. THEY DON'T WANT TO REPAIRED THOSE 2 FACTORY FAILURES. I WANT TO SEE WHAT CAN I DO TO THEY FIX IT AT NOT COST SINCE. IT'S A FACTORY FAILURE AND I'M NOT THE ONLY ONE WITH THAT PROBLEM. THAT IS A SERIOUS PROBLEM THEY SAID THAT IN THE LATTER THEY SEND ME. I SEND YOU A PICTURE I HAD. THEY TOOK THE ANOTHER ONE.
NHTSA ODI 11343366
Aug 3, 2020Engine
PREVIOUSLY GOT RECALLS FIXED ON THE CAR WHICH FIXED ALL STALLING PROBLEMS. 3 MONTHS LATER I GO TO DRIVE AND WHILE IN MOTION IT STARTS STALLING AND THE CHECK ENGINE LIGHT COMES ON AND STAYS ON.
NHTSA ODI 11343005
Aug 3, 2020Steering
I STARTED MY CAR FROM A STATIONARY POSITION ON A STREET AND THE CONSOLE STATED THAT THE 'POWER STEERING ASSIST WAS DISABLED. SERVICE REQUIRED.' THE STEERING WHEEL WOULD NOT MOVE LEFT OR RIGHT. I RESTARTED THE CAR AND THE STEERING WHEEL WOULD MOVE.
NHTSA ODI 11343065
Aug 3, 2020
CLUTCH WAS REPAIRED AND NOW A PART OF THE NEW CLUTCH NEEDS REPLACEMENT AND THEY DON'T WANT TO HELP ME! I KNOW IT'S PART OF THE RECALL!! NOW I CAN'T USE MY CAR BECAUSE I HAVE TO PAY $2K OUT OF POCKET TO GET IT FIXED! WHEN I KNOW IT'S THE RECALL. IT'S THE CLUTCH!!! ALSO.. THE ATTACHED WORK ORDERS.. WERE NOT GIVEN TO ME WHEN I PURCHASE THE CAR. BUT THEY WERE IN THE CAR MANUAL BOOK. AND IT'S SAYS THE CAR WAS ALREADY HAVING TRANSMISSION PROBLEMS AT 15 THOUSAND MILES! IF I WOULD'VE KNOWN . I WOULD HAVE NEVER PURCHASED THIS VEHICLE! THIS CAR IS A LEMON!!!
NHTSA ODI 11343106
Jul 31, 2020Latches & locks
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE HATCHBACK FAILED TO CLOSE AND LOCK SECURELY. THE VEHICLE WAS TAKEN TO SCAFFIDI MOTORS PARTS DEPARTMENT (3733 STANLEY ST, STEVENS POINT, WI 54481, (715) 344-4100) WHERE THE AREA AROUND THE LOCKING MECHANISM WAS CLEANED. THE CONTACT WAS INFORMED THAT THE CLEANING MAY NOT FIX THE FAILURE. THE CONTACT STATED THAT THE FAILURE RECURRED INTERMITTENTLY. THE MANUFACTURER WAS MADE AWARE OFT THE FAILURE. THE CONTACT WAS INFORMED THAT THE FAILURE WAS NOT COVERED UNDER A RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 42,900.
NHTSA ODI 11342560
Jul 29, 2020Steering
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE MAKING A RIGHT TURN, THERE WAS AN ABNORMAL SOUND COMING FROM THE STEERING WHEEL. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT CONTINUED DRIVING TO HIS DESTINATION. THE VEHICLE WAS TAKEN TO INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT UNKNOWN COMPONENT ON THE STEERING GEAR NEEDED TO BE PLACED. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 14V514000 (STEERING), HOWEVER THE VIN WAS NOT INCLUDED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 44,000.
NHTSA ODI 11342005
Jul 23, 2020
I PURCHASED THIS VEHICLE IN 2016. A WEEK LATER I TOOK IT BACK TO THE DEALERSHIP, THEY DROVE IT SAID NOTHING WAS WRONG. 8 MONTHS LATER I TOOK IT BACK OVER THE TRANSMISSION, THEY DROVE IT, SAID NOTHING WAS WRONG, ABOUT 7 MONTHS AGO I TOOK IT IN OVER THE RECALL ON THE DOOR LOCKS, REQUESTED THE TRANSMISSION BE CHECKED AS WELL. NOTHING WAS DONE ON THE TRANSMISSION. I JUST LEARNED FROM THE FORD MOTOR COMPANY ABOUT THE EXTENDED WARRANTY ON THE TRANSMISSION MODULE AND CLUTCH ASSEMBLY. THE DEALERSHIP DID NOT TELL ME ABOUT THIS. I NOW SIT WITH THIS VEHICLE WITH NO WAY TO GET IT TO THE DEALERSHIP, AND NO OFFER OF HELP FROM THEM. THEY WANT ME TO HAVE IT TOWED AND PAY $ 110 DOLLARS TO PUT ON A MACHINE. I AM ON A FIXED INCOME AND CAN NOT AFFORD TO DO THIS. THIS ISSUE SHOULD HAVE BEEN ADDRESSED ONE OF THE THREE TIMES I TOOK IT IN. THE TRANSMISSION HAS JUMPED,JERKS, LUNGES, REDUCES SPEED PULL OUT SINCE I BOUGHT IT. NOW IT GOES TO NEUTRAL WHILE DRIVING AND YOU HAVE TO PULL OFF AND PUT IT IN PARK, WAIT AND PUT BACK IN DRIVE AND HOPE IT CATCHES. IT'S TO DANGEROUS TO DRIVE NOW SO IT'S PARKED.
NHTSA ODI 11341120
Jul 21, 2020Electrical system
THE HORN STOPPED WORKING MOST OF THE TIME. IT VERY RARELY WORKS. OUR LOCAL FORD DEALERSHIP SAYS ITS OUT OF WARRANTY AND IT WILL BE $224 TO REPLACE IT. GIVEN THE LARGE AMOUNT OF PROBLEMS THIS VEHICLE HAS HAD, I SUSPECT ITS A WIDESPREAD PROBLEM.
NHTSA ODI 11340635
Jul 14, 2020Electrical system
HORN DOESN'T WORK OR ONLY INTERMITTENTLY WHEN PARKED, MOVING IN ALL SITUATIONS OR ROAD CONDITIONS, OR DURING LOCKING/UNLOCKING DOORS WITH REMOTE..HAVE HAD THIS PROBLEM FOR AT LEAST 2 YEARS. APPARENTLY FROM A WEB SEARCH, THIS IS KNOWN PROBLEM FOR THIS MODEL..HAVE TRIED TO FIX IT, CHECKING THE ELECTRICAL CONNECTIONS, SPRAYING WD40, CHECKING AND TIGHTENING THE MOUNTING BOLTS. ATTEMPTS TO FIX MAY ONLY LAST A FEW DAYS OR HOURS. THIS IS A VITAL SAFETY COMPONENT TO REDUCE RISKS OF CRASH AND SHOULD BE SUBJECT TO A RECALL OR REPAIR OR REPLACEMENT OF THE HORN ASSEMBLY OR WIRING.
NHTSA ODI 11339298
Jul 14, 2020Transmission & drivetrain
THIS CAR SOMETIMES LOSES POWER WHEN DRIVING WHICH POSES A HIGH RISK TO MYSELF AS THE DRIVER AND ANY OTHER CAR BEHIND ME.
NHTSA ODI 11339450
Jul 14, 2020SteeringFuel system
TRANSMISSION KEPT OVERHEATING; WOULD NOT MOVE WHEN IN REVERSE AND GAS AMOUNT INACCURATE, CAR JERKS WHEN GAS PEDAL IS PRESSED AND IT STALLS WHEN IT TURNS ON
NHTSA ODI 11339242
Jul 14, 2020SteeringFuel system
TRANSMISSION KEPT OVERHEATING; WOULD NOT MOVE WHEN IN REVERSE AND GAS AMOUNT INACCURATE, CAR JERKS WHEN GAS PEDAL IS PRESSED AND IT STALLS WHEN IT TURNS ON
NHTSA ODI 11339243
Jul 9, 2020Transmission & drivetrainEngine
ABOUT TWO WEEKS AFTER PURCHASING MY PRE-OWNED 2014 FORD FOCUS, I STARTED TO EXPERIENCE SOME SLIGHT JERKING WHENEVER I PRESSED ON THE ACCELERATOR PEDAL. THE JERKING GRADUALLY GOT WORSE AND I CONTINUED TO DRIVE TO MY HOME. MY CAR STOPPED SUDDENLY WHEN I WAS TRAVELING UPHILL ON A HIGHWAY. I HAD TO SIT AND WAIT FOR A FEW MINUTES BEFORE I WAS ABLE TO KEEP DRIVING. WHEN I FINALLY ARRIVED HOME, I TURNED MY CAR OFF AND WENT IN. I CAME BACK LATER TO GO SOMEWHERE AND MY CAR WOULDN'T START. I RESOLVED TO LEAVE IT BE SINCE IT WAS THE WEEKEND AND DEALERSHIPS WERE CLOSED. THE NEXT DAY MY CAR STARTED, BUT THE JERKING REMAINED AND NOW MY CHECK ENGINE LIGHT WAS ON. I DROVE WITH IT FOR THE TIME BEING BECAUSE THE DEALERSHIP (TOYOTA) THAT I PURCHASED IT FROM SAID THEY COULDNT LOOK INTO MY POSSIBLE TRANSMISSION ISSUES BECAUSE I DIDN'T PURCHASE THE EXTENDED WARRANTY. I FINALLY LOOKED PRETTY DEEP INTO THE ISSUE AND FOUND THERE WAS A RECALL ON THE CAR I PURCHASED AND THAT MANY PEOPLE EXPERIENCED THE SAME EXACT PROBLEMS AS I HAVE.
NHTSA ODI 11338507
Jul 6, 2020Transmission & drivetrainElectrical system
3 TIMES CAR WOULD NOT START. ALL LIGHTS WIPERS RADIO AND ALL GAUGES WORKED WHEN TURNING KEY BUT CAR WOULD NOT TURN OVER. HAPPENED WHEN SHOPPING HAD TO HAVE CAR TOWED HOME . AFTER SITTING FOR A DAY CAR WOULD START
NHTSA ODI 11337604
Jul 1, 2020Steering
THE POWER STEERING ON MY CAR WENT OUT AS I WAS DRIVING, MAKING IT VERY DIFFICULT TO MAKE TURNS. I WAS ON A CITY STREET AND WAS ABLE TO PULL OF THE ROAD. I TURNED OFF THE ENGINE, MADE A PHONE CALLS. I STARTED THE ENGINE AGAIN AND HEADED HOME ( ABOUT 5 MILES) THERE WAS NO POWER STEERING. IT WAS VERY DIFFICULT TO MANEUVER. TWO DAYS LATER WE TOOK THE CAR TO OUR LOCAL MECHANIC. HE TOLD US THAT FORD HAS TROUBLE WITH THE STEERING SYSTEM AND THAT WE NEEDED TO TAKE IT TO A FORD DEALER. WE TOOK IT TO LIBERTY FORD IN PARMA, OHIO. EVEN THOUGH THIS IS A SAFETY ISSUE AND FORD IS EXPERIENCING MANY CASES OF THIS PROBLEM, THE DEALERSHIP SAID FORD IS NOT COVERING ANY OF THE COST.
NHTSA ODI 11331981
Jun 29, 2020Transmission & drivetrain
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A FAILURE WITH THE CLUTCH AND WAS TAKEN TO DEACON JONES FORD (3301 MCLAIN ST, GOLDSBORO, NC 27534), AND WAS DIAGNOSED THAT THE CLUTCH FAILED AND NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE DEALER PREVIOUSLY PERFORMED FIELD SERVICE ACTION NUMBER: 14M02 (TRANSMISSION CONTROL MODULE EXTENDED WARRANTY REPAIR) AND THE CLUTCH WAS REPLACED TWICE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 125,000.
NHTSA ODI 11331512
Jun 27, 2020Transmission & drivetrain
MY SON WAS ON HIS WAY TO WORK. HE IS 16 YEARS OLD. HE GOT ONLY 1 BLOCK AWAY AND THE CHECK ENGINE LIGHT CAME ON AND THE CAR STARTED TO ACT UP. IT WOULDN'T DRIVE RIGHT. HE TRIED TO TURN AROUND AND GET MY CAR TO GO TO WORK. HIS CAR WOULDN'T HARDLY MOVE HE HAD HIS FOOT ALL THE WAY TO THE GROUND AND IT GOT TO 20 MPH. I JUST BOUGHT THIS CAR IN JANUARY 2020. I WAS NEVER INFORMED ABOUT THE EXTENDED WARRANTY FOR THE TRANSMISSION. *TR
NHTSA ODI 11331225
Jun 25, 2020Transmission & drivetrain
THE CAR WONT START AND A MECHANIC DIAGNOSED A BAD FUEL PUMP. THE CAR HAS 117,000 MILES. OTHER CARS GO MUCH LONGER. *TR
NHTSA ODI 11330855
Jun 23, 2020Transmission & drivetrain
TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT THE DUAL CLUTCH TRANSMISSION FLUID LEAKED INTO THE DRY CASING OF THE TRANSMISSION. THE CONTACT STATED THAT THE VEHICLE VIBRATED ABNORMALLY WHILE DRIVING WHILE THE VEHICLE SHIFTED GEARS WITH AN AUDIBLE SOUND. THE VEHICLE WAS TAKEN TO FLOW ACURA (425 SILAS CREEK PKWY, WINSTON-SALEM, NC 27127, (336) 723-3524) WHERE THE TRANSMISSION CASING AND SEALS WERE REPLACED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 109,754.
NHTSA ODI 11330291
Jun 23, 2020Transmission & drivetrain
TRANSMISSION FAULT LIGHT CAME ON. CODES COMING UP ARE PO6B8 AND PO6O6 TIMES TWO. LOOKED CODES UP AND THEY WERE POWER TRAIN CONTROL MODULE AND THE ECM/ PCM CODES. WANTS TO STALL WHEN DRIVING. *TR
NHTSA ODI 11330403
Jun 23, 2020Transmission & drivetrainElectrical systemEngine
CHECK ENGINE LIGHT COMES ON AND THE ENGINE HAS STOPPED WHILE IN MOTION, HAVE HAD IT CHECKED OUT 4 TIMES ALREADY. 1ST TIME DEALER SAID THERE WERE SOME WIRES THAT ARE CLOSE TO THE MANIFOLD WERE FRAYED AND THEN REPAIRED. THE LAST 3 TIMES THE CHECK ENGINE LIGHT CAME ON I PULLED OVER WHILE DRIVING, TURNED THE ENGINE OFF WAITED A FEW MINUTES AND RESTARTED THE CAR AND WAS ABLE TO DRIVE A FEW MILES. I HAVE NOW TAKEN THE CAR TO A DIFFERENT FOR DEALER 3 TIMES IN THE PAST 5 WEEKS AND EVERY TIME IT'S A DIFFERENT CODE WITH THE EXCEPTION OF THE 3RD TIME. THEY REPLACED THE BATTERY AT NO CHARGE NOW TODAY 5 DAYS LATER THE CHECK ENGINE LIGHT CAME ON AGAIN. THIS WILL BE THE 5TH TIME! THIS HAS HAPPENED ON THE HIGHWAY AND ON CITY STREETS. WE HAVE SPENT OVER $500 AND MY TIME GETTING BACK AND FORTH FROM THIS DEALERSHIP TO REMEDY THIS PROBLEM. *TR
NHTSA ODI 11330404
Jun 22, 2020Transmission & drivetrain
WHILE DRIVING THE CAR START SHUDDERS AND THE REV WENT UP; THE TRANSMISSION STOPPED WORKING AND SHOW A ERROR MESSAGE. WENT TO THE DEALER AND FOUND THAT MY CAR WAS OUT OF WARRANTY. WHEN THAT HAPPENED I ALMOST CAUSE A CRASH. *TR
NHTSA ODI 11330203