Oct 16, 2017Electrical systemFuel system
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING APPROXIMATELY 55 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO RIDENOUR AUTO GROUP (500 W BROADWAY ST, NEW LEXINGTON, OH 43764, PHONE NUMBER: (740) 342-5146) WHERE IT WAS DIAGNOSED THAT THE FUEL TANK FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
NHTSA ODI 11033899
Oct 11, 2017Transmission & drivetrainElectrical system
ON 4 SEPARATE OCCASIONS SINCE PURCHASING THIS VEHICLE ON 9/22/2017, THE CAR WHILE IN MOTION HAS ABRUPTLY AND UNEXPECTEDLY LOST ALL POWER AND ROLLED TO A COMPLETE STOP. WHEN THIS HAPPENS A WARNING INDICATOR ON THE DASH READS "STOP SAFELY NOW"! ONCE STOPPED, THE CAR IS UNRESPONSIVE AND CANNOT BE TURNED OFF OR RESTARTED. ONLY AFTER SEVERAL MINUTES OF WAITING (5+ MINS), THE CAR RESPONDS AGAIN, ALLOWING A RESTART. THANKFULLY, IN ALL FOUR INSTANCES, I HAVE BEEN TRAVELING ON CITY STREETS AND HAVE BEEN ABLE TO PULL TO THE SIDE OF THE ROAD SAFELY, BUT THIS IS A VERY DANGEROUS SITUATION, AS THE CAR LOSES ALL POWER AND ONCE STOPPED IT WILL NOT RESPOND.
NHTSA ODI 11032927
Oct 10, 2017SteeringElectrical systemElectronic Stability Control (esc)
VEHICLE HAS EXPERIENCED SEVERAL INSTANCES WHERE A 'STOP SAFELY NOW' ERROR APPEARS ON DASHBOARD. WHEN STATIONARY, THIS PREVENTS VEHICLE FROM STARTING. WHEN IN MOTION, POWER STEERING IS DISABLED AND BRAKING IS MORE DIFFICULT. SEPARATELY, THE VEHICLE FREQUENTLY INDICATES AN ABS WARNING LIGHT WHILE DRIVING AT APPROXIMATELY 45 MPH IN CITY DRIVING. FURTHER ERROR MESSAGES OCCUR REGARDING LOSS OF TRACTION CONTROL, USUALLY OCCURRING AT AROUND 5 MPH IN NEIGHBORHOOD.
NHTSA ODI 11032621
Sep 12, 2017Electrical systemLightsWheels
FORD FOCUS IS HIGHLY VULNERABLE TO ELECTRIC DEFECTS IN WHICH INDICATORS APPEAR FOR A LONG PERIOD OF TIME AFTER BEING ATTAINED TO, BRAKE TENDS TO SLIP UNEXPECTEDLY, BLUETOOTH HAS STOPPED WORKING, USB PORTS,BRAKE LAMP FAULTS. MY MAIN CONCERN FOR OTHER DRIVERS AND MY SELF IS THE VULNERABILITY TO SHARP TURN AND THE CRUCIAL ACCELERATION DELAYS. THESE PROBLEMS WERE ATTAINED TO AND MAINTAINED BY FORD MULTIPLE TIMES, PROBLEMS OCCUR WITHIN 1-2WEEKS AFTER MAINTENANCE. I'M CONCERNED EVEN MORE ABOUT THE PERFORMANCE AND SHAKING AT HIGH SPEED AS WELL THAT HASN'T BEEN REVISED.
NHTSA ODI 11022795
Sep 5, 2017Transmission & drivetrainElectrical system
MY CAR HAS HAD MULITPLE ISSUES IN THE PAST 2 YEARS WITH OVER 7 VISITS PERTAINING TO THE TRANSMISSION . FROM THE BEGINNING ITS HAD PROBLEMS WITH STUTTERING AND HESITATING ON ACCELERATION.I'M CURRENTLY WITHOUT MY CAR FOR THE 5TH TIME THIA YEAR DUE TO PROBLEMS WHICH HAVE BEEN TAKEN CAR OF BY WARRANTY BUT IS STILL COATING ME MONEY DUE TO RENTALS .
NHTSA ODI 11021579
Aug 16, 2017Electrical system
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE THE VEHICLE WAS STATIONARY, THE HORN WOULD NOT SOUND WHEN PROMPTED. THE CONTACT STATED THAT THERE WAS A DEFECT IN THE HORN. THE VEHICLE WAS PREVIOUSLY REPAIRED AT CLASSIC FORD OF SMITHVILLE IN NORTH CAROLINA PER NHTSA CAMPAIGN NUMBER: 16V645000 (STRUCTURE). THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC IN FOUR OAKS, NORTH CAROLINA, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 39,000.
NHTSA ODI 11015719
Aug 3, 2017Electrical system
THE VEHICLE HORN HAS STOPPED WORKING COMPLETELY.
NHTSA ODI 11012604
Jul 26, 2017Electrical system
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT ON SEVERAL OCCASIONS, WHILE THE IGNITION WAS IN THE ON POSITION, THE VEHICLE FAILED TO START. NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.
NHTSA ODI 11010859
Jul 15, 2017Transmission & drivetrainElectrical system
ON MAY 6, 2017 WHILE DRIVING ON THE HIGHWAY AT APPROXIMATELY 55-60 MILES PER HOUR, THE ENGINE SUDDENLY PROPULSION, AND EFFECTIVELY STALLED. THE CHECK ENGINE LIGHT CAME ON SIMULTANEOUSLY. (IT WAS NOT ON BEFORE). THE VEHICLE SLOWLY LOST POWER. I WAS ABLE TO GET IT OFF THE HIGHWAY AND SAFELY INTO A PARKING LOT. I HAD IT TOWED TO A NEARBY FIRESTONE, WHICH RAN A DIAGNOSTIC WHICH REVEALED THAT A PORTION OF THE ENGINE WAS DEFECTIVE AND HAS RESULTED IN SPLICING OF WIRES, WHICH NEEDED TO BE REPLACED. I WAS INFORMED THAT THERE IS A TECHNICAL SERVICE BULLETIN, #14-0215 BUT THAT FOR IS REFUSING TO PAY FOR THE REPAIRS EVEN THOUGH THE VEHICLE STILL IS UNDER POWERTRAIN WARRANTY. THE VEHICLE SEIZED AND EFFECTIVELY STALLED ON THE HIGHWAY WITHOUT WARNING, AND I'M LUCKY THAT NO ONE WAS HARMED. SEE ATTACHED INVOICE FOR REPAIR INFORMATION.
NHTSA ODI 11005477
Jun 26, 2017Electrical system
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE STOPPED AT A TRAFFIC LIGHT, THE VEHICLE STALLED. THE CONTACT STATED THAT THE INSTRUMENT CLUSTER DISPLAYED A TRANSMISSION FAULT CODE. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER APPROXIMATELY FIFTEEN MINUTES. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. NEITHER THE DEALER NOR THE MANUFACTURER WERE CONTACTED OR NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,200.
NHTSA ODI 11001413
Jun 20, 2017Electrical system
THE RADIO SHORTS OUT AND MAKES VERY LOUD POPPING NOISES. WILL HAPPEN EVEN IF THE RADIO IS OFF OR THE VOLUME IS AT 0. THIS HAPPENS IN ANY STATE AS LONG AS THE CAR IS ON. IT IS SEEMINGLY RANDOM IN OCCURRENCE. IT HAS HAPPENED WHILE PARKED, CITY DRIVING, HIGHWAY DRIVING.
NHTSA ODI 11000329
Jun 16, 2017Electrical systemElectronic Stability Control (esc)
JUNE 1, 2017: I TOOK MY 2014 FORD FOCUS ST, WITH ~10,500K MILES ONLY 4 MONTHS OUT OF WARRANTY, TO A DEALERSHIP FOR AN OIL CHANGE AND WARRANTY RECALLS. JUNE 2, 2017: THE DEALERSHIP INFORMED ME THAT WHILE REPROGRAMMING THE BCM, BODY CONTROL MODULE, THE COMPUTER WAS WIPED AND THE CAR WOULD NOT START. THE DEALERSHIP SAID THEY ATTEMPTED TO REPROGRAM IT AGAIN BUT DID NOT WORK BUT THAT THEY HAD OPENED A TICKET WITH FORD'S TECHNICAL SUPPORT. THE DEALERSHIP PROVIDED A LOANER CAR TO ME FOR THE WEEKEND. JUNE 6, 2017: THE DEALERSHIP CALLED TO TELL ME THEY STILL HAD NOT RECEIVED A FIX FROM FORD AND THAT FORD KNEW OF THE ISSUE AND HAD REPLIED THAT THEY WOULD PROVIDE AN UPDATE WITHIN 7 BUSINESS DAYS. I WAS TOLD TO KEEP THE LOANER CAR UNTIL THE WORK WAS COMPLETE. I CALLED FORD'S SERVICE LINE TO ATTEMPT TO ESCALATE THE ISSUE. I WAS PROVIDED THE CASE NUMBER, AS REFERENCED, AND TOLD TO TALK TO THE DEALERSHIP'S SERVICE MANAGER. THE SERVICE MANAGER TOLD ME THAT UNFORTUNATELY THERE WAS NOTHING HIS TECHNICIANS COULD DO BUT TO WAIT FOR A FIX FROM FORD. JUNE 15, 2017: I CONTACTED FORD SERVICE LINE AGAIN AND THE CASE WAS ESCALATED TO A REGIONAL MANAGER. THEY INFORMED ME THAT FORD DOES NOT HAVE A FIX AND THAT FORD HAS NO TIMELINE FOR A FIX. THE VEHICLE IS STILL NON-FUNCTIONAL. FORD HAS TOLD ME THEY HAVE NO FIX AND NO TIMELINE FOR A FIX. THE DEALERSHIP IS WAITING ON FORD TO PROVIDE A FIX AS IT'S A COMPUTER ISSUE AND THE DEALERSHIP CANNOT DO ANYTHING TO SOLVE IT.
NHTSA ODI 10995514
May 11, 2017Transmission & drivetrainElectrical system
MY VEHICLE HAD BEEN BROUGHT IN FOR TRANSMISSION ISSUES BEFORE FOR SLIPPING, AND DELAY WHEN THE GAS IS DEPRESSED. SINCE THE REPAIR I'VE NOTICED THE CAR'S TRANSMISSION WHILE PUT IN REVERSE WILL FEEL LIKE IT SLIPS INTO NEUTRAL. IT HAPPENED WHILE I WAS BACKING INTO MY PARKING SPOT IN MY APARTMENT COMPLEX. THE TRANSMISSION IS ALSO VERY JERKY WHEN ACCELERATING ON AN INCLINE AND WILL START TO ROLL BACKWARDS. THIS WAS ALSO A PROBLEM PRIOR TO THE INITIAL REPAIR SO I DON'T KNOW IF THIS IS SIGNIFYING THE RETURN OF THE PROBLEM. IN ADDITION TO THE TRANSMISSION PROBLEM THE CONTROLS ON THE STEERING WHEEL ARE ALSO NON-RESPONSIVE OR WILL CONTROL SOMETHING OTHER THAN WHAT IT IS SUPPOSED TO BE FOR (EX: VOLUME + AND - CHANGE THE RADIO STATION OR END A CALL). IN ADDITION TO THIS, THE SYNC SYSTEM WILL EITHER NOT CONNECT TO THE PHONE VIA BLUETOOTH OCCASIONALLY OR IT WILL NOT BE ABLE TO RECOGNIZE THE DEVICE. KEEP IN MIND THAT THE PHONE CONNECTING IS A GALAXY S7, SO I KNOW IT IS COMPATIBLE. THE ELECTRICAL PROBLEMS HAVE BEEN ON GOING AND WERE ADDRESSED IN THE INITIAL TRANSMISSION REPAIRS BUT THEY WERE NOT RESOLVED. THE SECOND TRANSMISSION ISSUE OCCURRED AGAIN ON THE ANNOTATED DATE.
NHTSA ODI 10984998
Apr 24, 2017Transmission & drivetrainElectrical system
BREAK LIGHT ON DASH SAID BREAK LIGHT FAILS ALL BREAK LIHTS ON WHEN PUSHING BREAK PEDEL MY WIFE CHECKED IT LIGHT CAME ON AND WARRING TRANSMISHIN RUNNING HOT TAP BREAKS BACK TRUNK LACH ON THE BACK EVERYTIME I HIT A BUMB THE LIGHT COMES ON THE DASH AND TODAY WHEN I WAS BACKING UP ALL THJE INDERCATER LIGHT WENT OUT ON DASH .IT WAS IN THE SHOP ON 3/28/2017
NHTSA ODI 10980334
Mar 30, 2017Transmission & drivetrainElectrical system
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO ACCELERATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS SERVICED TWICE UNDER WARRANTY AND REPAIRED PER TSB: 13-6-10; HOWEVER, THE REMEDY FAILED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V495000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000.
NHTSA ODI 10969476
Mar 27, 2017Electrical systemEngineFuel system
FIVE TIMES THIS CAR HAS COMPLETELY STOP AT 60MPH DRIVING ON MAJOR HIGHWAY 494 MINNEAPOLIS,MN. STALLED 5 TIMES. THIS CAR HAS ALMOST KILLED ME 5 TIMES. ITS BEEN SERVICED 5 TIMES WITH NO RESOLUTION. I WANT MY MONEY BACK OR A NEW CAR THAT WONT KILL ME. EVERY TIME ITS SERVICED THE DEALERSHIP CHARGES ME A FEE.
NHTSA ODI 10968609
Mar 4, 2017Electrical systemVisibility & wipers
THE 2014 FORD FOCUS ONLY HAS ONE DOOR LOCK/UNLOCK BUTTON WHICH IS LOCATED ON THE FRONT MIDDLE PANEL NEAR THE RADIO CONTROLS. THERE ARE NO MANUAL LOCK/UNLOCK MECHANISMS ON ANY OF THE DOORS - IF A CRASH OCCURED, HOW WOULD ANYONE IN THE BACK SEAT BE ABLE TO GET OUT IF THE DRIVER IS UNABLE TO PUSH THE BUTTON FOR THEM? THAT SEEMS LIKE AN UNSAFE DECISION FOR A VEHICLE MADE FOR MULTIPLE PASSENGERS. SECOND, OCCASIONALLY WHILE DRIVING IN RAINY WEATHER, I HAVE SWITCHED THE WIPERS ON TO FIND THAT THEY HESITATE FOR A FEW SECONDS BEFORE FINALLY WIPING THE WINDSHIELD. THIS DOES NOT HAPPEN EVERY TIME, BUT I EXPECT THEM TO MOVE WHEN I TURN THEM ON, NOT A FEW SECONDS LATER. IN THE RAIN, A FEW SECONDS OF NON-VISIBILITY CAN BE DANGEROUS- EVEN MORE SO IF IT HAPPENS AT NIGHT THE NEXT TIME. ARE THESE ELECTRICAL ISSUES? COULD THE UNLOCK FEATURE BE AN ELECTRICAL IF FOR ANY REASON THE BATTERY GOES OR HITS WATER?
NHTSA ODI 10958635
Feb 6, 2017Transmission & drivetrainElectrical systemElectronic Stability Control (esc)
OVER THE LAST 3 YEARS, THE VEHICLE DISPLAYS "STOP SAFELY NOW" AND ALL ELECTRICAL SYSTEMS SHUT OFF IMMEDIATELY AFTER OR SOON AFTER THE MESSAGE IS DISPLAYED AND THE CAR HAS COME TO A COMPLETE STOP. THIS OCCURS AT LOW CITY SPEEDS (20-30 MPH) AS WELL AS HIGHWAY SPEEDS (60-70 MPH) LEAVING THE DRIVER AND IT'S OCCUPANTS SITTING VULNERABLE TO BEING HIT BY MOVING TRAFFIC. THIS USUALLY OCCURS WHILE BRAKING TO SLOW OR STOP. THIS HAS HAPPENED 15-20 TIMES OVER THE LAST THREE YEARS. WE HAVE BROUGHT IN THE CAR FOR SERVICE FOR THIS SAME PROBLEM 3-4 TIMES EACH TIME BEING TOLD THAT THIS IS DUE TO VARIOUS REASONS (HARNESS, LOOSE CONNECTIONS, FAULTY CIRCUITS, ETC.). NO FIXES TO DATE HAVE PERMANENTLY FIXED THE PROBLEM. USUALLY, THE PROBLEM IS TEMPORARILY RESOLVED WHEN THE VEHICLE COMES TO STOP, IT'S PLACED IN "PARK" AND THE CAR TURNED OFF. AFTER A MINUTE OR TWO, IT CAN BE RESTARTED AS NORMAL. HOWEVER, SEEING AS THOUGH THIS HAPPENS RANDOMLY AT ANY SPEED, TAKING THE WORKAROUND STEPS DESCRIBED IS UNACCEPTABLE ON THE HIGHWAY OR AT INTERSECTIONS WHERE CAR OCCUPANTS CAN BE STRUCK AT ANY MOMENT BY ONCOMING TRAFFIC GIVEN THE FREQUENCY OF THE ISSUE.
NHTSA ODI 10949932
Jan 30, 2017Electrical system
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHEN THE CONTACT ATTEMPTED TO START THE VEHICLE, THE ELECTRIC POWER FAILED. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TOWED TO THE DEALER, BUT A FAILURE COULD NOT BE FOUND. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, THE DEALER REPLACED THE BATTERY AND AN ELECTRICAL PART FROM THE TRANSMISSION, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 24,000.
NHTSA ODI 10948445
Jan 17, 2017Transmission & drivetrainElectrical systemAirbagsCrash
MY TRANSMISSION WILL SLIP OUT OF GEARS LOSE POWER WHILE ACCELERATING AND STOPS COMPLETELY WHEN THAT HAPPENS DEALERSHIP REPLACES TCM TWICE AND CLUTCH ONCE BUT THE JERKING GEARS SLIPPING OUT AND SUDDEN LOSS OF POWER HAS NEVER BEEN RESOLVED ALSO MY A/C LINES HAVE HAD HOLES RUBBED INTO THEM FROM SERPENTINE BELT ANOTHER PROBLEM IS ELECTRICAL THE SYNC AND RADIO STOPPED WORKING AT 30000 MILES WAS FIXED UNDER WARRENTY AND STOPPED WORKING AGAIN AT 70000 MILES TOLD NOT UNDER WARRENTY ANY MORE IT IS VERY DANGEROUS BECAUSE OUT OF NOWHERE THE SPEAKERS WILL CRACK AT FULL VOLUME STARTLING DRIVER. ANOTHER PROBLEM AT 40000 MILES A CAR PULLES INTO MY PATH CAUSING ME TO SLAM INTO THE SIDE OF THERE CAR AT 45 MPH WITH NO TIME TO STOP MY AIRBAGS DID NOT DEPLOY CAUSING ME TO SMASH FACE OF WINDSHIELD AND SEAT BELT WAS FASTENED TOLD DEALERSHIP ABOUT THIS THEY SAID THE CAR HAS A SMART AIRBAG THAT CALCULATES THE RATE OF DECELERATION OF WHEN TO DEPLOY AIRBAGS NOT SURE HOW 45 MPH TO 0MPH IS NOT ENOUGH DECELERATION.
NHTSA ODI 10945786
Dec 19, 2016Electrical system
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING, THE VEHICLE LOST POWER. THE DEALER DIAGNOSED THAT THE VEHICLE NEEDED THE WIRING HARNESS REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 67,000.
NHTSA ODI 10936267
Dec 5, 2016Transmission & drivetrainElectrical system
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE LOST POWER WHILE DRIVING 75 MPH ON THE HIGHWAY. THE CHECK ENGINE INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL WHEN THE FAILURE OCCURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 86,000. UPDATED 02/07/2017*CT CONSUMER STATE VEHICLE IS STILL STALLING AT TIMES. UPDATED 7/13/18*JB *TR
NHTSA ODI 10930011
Nov 1, 2016Transmission & drivetrainElectrical system
12,771 MILES, STARTER REPLACED. 14,207 MILES, FUEL PUMP REPLACED. 18,249 MILES FUEL PUMP REPLACED AND TRANSMISSION CONTROL MODULE REPROGRAM FOR FAILURE. 19,999 MILES REPLACE CLUTCH AND STARTER MOTOR ASSEMBLY. ABOUT 24,000 MILES, CAR NO START, BATTERY REPLACED "BAD BATTERY". 29,975 MILES CAR NO START, JUMPED TO START. 31,500 MILES NO START, BATTERY REPLACED "BAD BATTERY". APPROX 32,750 MILES, REPLACE CLUTCH AND WHATEVER ELSE THEY MAY FIND. THIS CAR STUTTERS IN FIRST GEAR (AUTOMATIC TRANSMISSION) WHEN IT WAS PURCHASED IT WAS FINE AND THEN A MONTH LATER IT STARTED TO SHAKE AND STUTTER ON ACCELERATION FROM A STOP, WHETHER IN TRAFFIC OR IN THE DRIVEWAY. FORD TOLD US THAT IT WAS A "SMART TRANSMISSION" AND THAT IT HAD TO GET USED TO TWO PEOPLE DRIVING THE CAR ALTHOUGH I AM THE PRIMARY DRIVER. NEW "CLUTCH PAC" ONLY TEMPORARILY SOLVES THE PROBLEM AND THEN IT STARTS ALL OVER AGAIN AFTER A MONTH OR SO. WE HAVE ALSO HAD A NO STARTING ISSUE. WE RECEIVED A LETTER FROM FORD ABOUT IT, BUT THEY CANT SEEM TO HELP AND WONT REPLACE TCM BECAUSE THEY SAY THE DEALERS CAN'T SHOW THE PART IS MALFUNCTIONING. *TR
NHTSA ODI 10920583
Oct 30, 2016Electrical systemElectronic Stability Control (esc)
MY CAR HAS A MIND OF ITS OWN. I HAVE COMPLAINED TO FORD MANY TIMES REGARDING THE CAR JUMPING SINCE THE DAY I BOUGHT IT. I HAVE BEEN TOLD " OH, ITS THE WAY IT WAS MADE." MY CAR COMPLETELY STOPPED ON ME BEFORE WHILE I WAS DRIVING WITH MY KIDS IN IT. I TOOK MY CAR BACK TO THE DEALER RIGHT THEN AND THEY REPROGRAM IT AND TOLD ME IT WAS FINE. I TOOK MY CAR BACK FOR THE BATTERY GOING TO COMPLETELY DEAD WITH A BRAND NEW CAR. TODAY AS I'M PICKING UP MY KIDS MY CHECK ENGINE LIGHT CAME ON. I TOOK MY KIDS HOME AND CALLED MY DAD AND WAS ADVISED TO GET A DIAGNOSIS TEST RAN ON MY CAR. TO MY SURPRISE MY CAR IS GETTING A ERROR CODE P090C? THIS IS AN ELECTRIC PROBLEM THAT IT SEEMS THAT MILLION OF DRIVERS HAVE GOTTEN THAT INVOLVES THE CLUTCH ACTUATOR LOW CIRCUIT. WHY DID I NOT RECEIVE A RECALL FOR THIS? I NEED SOME ANSWERS NOW BECAUSE THIS CAR HAS STOP BEFORE WITH MY CHILDREN WITH ME AND I WILL NOT DIE BECAUSE OF FORD. I NEED THIS ISSUE FIXED. *TR
NHTSA ODI 10920064
Oct 26, 2016Electrical systemEngine
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING AT LOW SPEEDS. THE VEHICLE HESITATED WHILE AT A STOP SIGN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER REPLACED THE CLUTCH MODULE, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 40,000.
NHTSA ODI 10919089