What 2,584 owners told NHTSA about the 2014 Ford Focus Bev

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE ACCELERATING FROM A STOP, THE TRANSMISSION CLUTCH SHUTTERED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE THE TRANSMISSION CONTROL MODULE WAS REPROGRAMMED. THE DEALER PROCEEDED TO REMOVE THE TRANSMISSION TO REPLACE THE DRY CLUTCHES. THE FAILURE RECURRED AND THE DEALER REPEATED THE SAME REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.

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I WAS DRIVING IN STOP AND GO TRAFFIC AND A NOTICE CAME UP ON THE SCREEN THAT MY TRANSMISSION WAS HOT AND THAT I NEEDED TO STOP FOR 5 MIN. I PULLED OVER AND STOPPED FOR 5 MIN. AND BEGAN DRIVING AGAIN, AND WITHIN 5 MIN. THE NOTICE CAME BACK ON AND IT SMELLED LIKE FIRE. SO I PULLED OVER AND LET THE CAR IDLE UNTIL TRAFFIC WAS GONE AND THEN SINCE TRAFFIC WAS DONE, THE NOTICE NEVER CAME BACK UP.

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SEVERE TRANSMISSION/CLUTCH PROBLEMS. SHUDDERS, HESITATES AND SURGES WHEN SHIFTING OR EVEN JUST DRIVING. CANNOT SLOW THEN ACCELERATE WITHOUT STOPPING WITHOUT HEAVY JERKING. WHEN TRYING TO PASS ON A FREEWAY, CAR FALLS INTO NEUTRAL AND WON'T ACCELERATE. CAR HAS FEWER THAN 10,000 MILES AND CLUTCH IS ALREADY 25% WORN.

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DRIFTS BACKWARDS IN DRIVE, AND DRIFTS FORWARD IN REVERSE. NEW CLUTCH ORDERED FOR REPLACEMENT AT NO COST. MAY TAKE UP TO 10 WEEKS TO RECEIVE THE CLUTCH. DRIFTING OCCURS ON ANY INCLINE. ALSO, CAR SHUDDERS INTERMITTENTLY WHILE DRIVING, AS IF FRONT WHEELS ARE NOT TURNING SMOOTHLY (JERKING SENSATION). PURCHASED CAR WITH 26,800 MILES ON IT. HAVE SINCE LEARNED THAT THIS IS A COMMON FOCUS PROBLEM. FORD HAS ONLY EXTENDED THE WARRANTY COVERAGE TO THE TRANSMISSION CONTROL MODULE, UNDER CUSTOMER SATISFACTION PROGRAM 14M02. THIS PROGRAM STATES THAT THE FOCUS MAY EXPERIENCE INTERMITTENT LOSS OF TRANSMISSION ENGAGEMENT WHILE DRIVING.

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TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AROUND A CURVE AT 25 MPH, THE STEERING WHEEL SEIZED AND THERE WAS AN ABNORMAL NOISE COMING FORM THE VEHICLE. THE CONTACT REDUCED SPEED TO 10 MPH DUE TO BEING CONCERNED FOR THEIR SAFETY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE POWER STEERING GEAR BOX NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 38,100.

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TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE SHUDDERED AND SHOOK VIOLENTLY. WHEN SHIFTING BETWEEN FIRST AND SECOND GEARS, THERE WAS AN ABNORMAL VIBRATION IN THE VEHICLE. ON SEVERAL OCCASIONS, WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE OVER AND UNDER ACCELERATED AND THEN HESITATED. THE DEALER DIAGNOSED THAT THE MANUAL CLUTCH, POWER TRAIN CONTROL MODULE, AND TRANSMISSION CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 32,000.

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YES I JUST RECENTLY FINANCED A 2014 FORD FOCUS SE FROM THE DEALER SHIP IN HAGERSTOWN MD AFTER TWO DAYS OF DRIVING IT STARTED SHIFTING FUNNY I LOOSE POWER IT BUCKS AND ACTS LIKE IT'S GOING TO STALL I HAVE CHILDREN I TOLD FORD IN HAGERSTOWN THEY KNEW ABOUT THE TRANSMISSION PROBLEM AND DIDN'T TELL US THEY SAY THE TRANSMISSION IS JUNK THAT IT NEEDS REPLACED IT'S BEEN OVER A MONTH STILL HAVE NO TRANSMISSION AND THEY WON'T TELL ME WHY PLUS THE CAR IS DRIFTING BACKWARDS I'M AFRAID FORR I MY HUSBAND AND CHILDREN'S SAFETY I HAVE TO TRAVEL FOR MY WORK IT'S THE ONLY FAMILY VEHICLE I NEED SOME HELP PLEASE

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TRANSMISSION RATTLES,CAR CANT FIND PROPER GEAR AT SLOW SPEEDS,SHIFTS UP AND DOWN AT RANDOM.SOMETIMES NO ACCELERATION AT TAKEOFF,DANGEROUS PULLING OUT INTO TRAFFIC.TCM HAS BEEN REPLACED AS WELL AS CLUTCH PACKS.CAR HAS BEEN BACK TO DEALER 4 TIMES.PURCHASED NEW 7/9/2014,,,,,CAR HAS 23000 MILES AND IS STILL UNDER WARRENTY.

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TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF POWER STEERING. THE VEHICLE WAS NOT DIAGNOSED NOR REAPIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING); HOWEVER THE VIN WAS NOT PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 43,000.

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RODENTS ARE EATING WIRES IN MY MOTOR. I SAW ON FORD WEBSITE THAT THEY ARE USING SOYBASED WIRE INSULATION. THERE IS A CLASS ACTION THAT HAS BEEN FILED BY CONSUMER AGAINST HONDA..WHO IS USING SAME SOYBASED PRODUCTS IN THEIR MANUFACTURING CAR PROCESS AND HAS EVEN INVENTED A DUCT TAPE COATED WITH A PRODUCT THAT SHOULD DETOUR RODENTS FROM CHEWING THESE WIRES IF IT IS WRAPPED AROUND THE WIRING INSIDE THE MOTOR. THEY REFUSE TO COVER..(FORD)..AND (HONDA) THESE REPAIRS UNDER OUR MANUFACTURES WARRANTY FOR DEFECTIVE MATERIAL..WHICH IS NOT FAIR TO US THE CONSUMER. IT WILL ME...FORD SAID....OVER TWO THOUSAND DOLLARS TO REPAIR. THIS SOYBASED PRODUCTS..ATTRACT THE RODENTS..AND EITHER SHOULD BE STOPPED IN THE MANUFACTURING OF CARS..OR MANUFACTURE TO BE REQUIRED TO..REPLACE..FREE OF CHARGE. IF THEY REPAIR..AT MY EXPENSE..RODENTS WILL ONLY CONTINUE TO BE LURED TO MY CARS..WIRING..TO CHEW IT UP AGAIN. THIS COULD RESULT IN FIRES..CRASHES..IS VERY DANGEROUS SITUATION..NOT TO MENTION..COSTLY TO US THE CONSUMER. HONDA WOULD NOT OF INVENTED THAT DUCT TAPE..BUT THEY DID BECAUSE THEY KNEW DARN WELL THAT IT IS ATTRACTING RODENTS. WE ALL WANT ECO FRIENDLY PRODUCTS..BUT NOT WHEN IT PUTS CONSUMERS..AT GRAVE RISK. I HAVE LIVED AT MY HOME FOR OVER 25 YEARS..NEVER..HAS THIS HAPPENED TO ME. THIS IS SECOND OCCURANCE. FIRST TIME COST ME UNDER THREE HUNDRED. I DO NOT WANT THIS TO COST ME MY OR MY CHILD'S LIFE..THE NEXT TIME.

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I WAS DRIVING MY 2014 FORD FOCUS SE AND THE ENGINE LIGHT CAME ON. I TOOK MY CAR TO THE REPAIR SHOP AND WAS TOLD THAT MY FUEL TANK, FUEL PUMP AND VAPOR MANAGEMENT VALVE NEEDS TO BE REPLACED AND IT WILL COST 2000 DOLLARS. THIS WAS NOT COVERED BY WARRANTY. FORD REFUSES TO DO A RECALL EVEN KNOWING THERE WERE ISSUES WITH THIS PROBLEM

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WHEN STARTING FROM A START, THE VEHICLE FREQUENTLY JUMPS, SURGES, AND OCCASIONALLY STALLS FOR SEVERAL SECONDS. MY WIFE WAS NEARLY HIT FROM BEHIND WHEN ENTERING AN INTERSTATE HIGHWAY WHEN THE VEHICLE STALLED FOR SEVERAL SECONDS.

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FORD FOCUS EV- WHILE DRIVING THE VEHICLE LOSES POWER AND SHUTS DOWN SAYING "PLEASE PULL OVER SAFELY." HAVE TAKEN TO THE DEALERSHIP TWICE AND THEY CANNOT FIND A SOLUTION. VERY DANGEROUS AS THE VEHICLE STOPS IN THE MIDDLE OF THE ROAD WHEN DRIVING!

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I DID THE UPDATE TO THE TCM BUT DID NOT FIX NOTHING MY TRANS STILL MESSES UP AND AROUND SAME TIME IT STARTED STEERING IS GETTING STUCK MAY BE STEARING PUMP FORD WILL NOT HELP AT ALL IV ONLY OWNED CAR FOR A YEAR SOON AS I GOT TO 60000 MILES IT STARED HESITATE JERKING I DID UPDATE LIKE IT SAID 2 DO IT WORKED FOR LIKE A HOUR THEN SAME PROBLEMS BUT IT GOT WORSE IT'S UNSAFE TO DRIVE AND FORD WANTS ALOT OF MONEY JUST TO CHECK IT OUT AGAIN THEN I CAN BARRELY CONTROLE MY CAR WITH THE STEARING WHEEL GETTING STUCK AND NO 1 CAN FIGURE OUT WHAT'S WRONG

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THIS IS EXACTLY THE ISSUE I'VE BEEN HAVING. 8/5/2016 I TOOK MY CAR IN FOR THE 3RD TIME CONCERNING THE TRANSMISSION. I WAS TOLD IT WAS NO LONGER A COVERED ISSUE. WHEN I BOUGHT THE CAR I ASKED FOR A DIFFERENT ONE BECAUSE THE ONE I TEST DROVE LITERALLY FELT LIKE THE TRANSMISSION WAS SLIPPING SO BAD I WASN'T GOING TO GET IT BACK TO THE DEALERSHIP. I DROVE ANOTHER ONE AND IT WAS BETTER, HOWEVER STILL SHUTTERING. I WAS ASSURED BY THE SALES PERSON AT BEECHMONTFORD THIS WAS NORMAL,IT WAS A NEW TYPE OF TRANSMISSION WITH A DUAL CLUTCH.EVERYTIME I TOOK THE CAR IN FOR AN OIL CHANGE I COMPLAINED ABOUT THE TRANSMISSION GETTING WORSE. I WAS TOLD BY 2DIFFERENT SERVICE DEPARTMENT EMPLOYEES THAT FORD WAS AWARE OF THE ISSUE AND THEY WERE EXTENDING THE WARRENTY.THE SHUTTERING INCREASINGLY BECAME WORSE AND HAD BEGAN A LOUD GRINDING NOISE AND WAS STALLING SO BAD AT TAKE OFF I WAS WORRIED ABOUT HAVING AN ACCIDENT BECAUSE OF IT.THE ENGINE WOULD REV UP BUT WASN'T GOING ANYWHERE,THEN WOULD JERK INTO GEAR.IN DECEMBER OF 2015 I TOOK MY CAR BACK TO BEECHMONTFORD,THEY SAID IT NEEDED A NEW TRANSMISSION CONTROL MODULE AND A NEW CLUTCH.TO WHICH MY CAR WAS AT THE DEALERSHIP FOR 42DAYS.BECAUSE THE PROBLEM IS SO WIDE SPREAD THE PARTS WERE ON BACK ORDER AND MY CAR WAS DEEMED TO DANGEROUS TO DRIVE.THIS WAS COVERED UNDER A RECALL. ON JULY 15TH I TOOK THE CAR IN AND AGAIN MADE AN APPOINTMENT FOR THE TRANSMISSION.I SPOKE TO A SERVICE PERSON WHO TOLD ME THAT FORD IS AWARE OF THE ISSUE AND THERE WAS AN UNBELIEVABLE AMOUNT OF VEHICLES COMING BACK IN FOR THE 2ND WITH THE EXACT SAME ISSUES AND THEY'RE REPLACING THE CLUTCH AGAIN.ON 8/5/2016 I TOOK MY CAR IN AND WAS THEN TOLD THIS TIME FORD WOULD NOT PAY FOR THE REPAIRS.I WAS TOLD AGAIN FORD'S AWARE OF THE ISSUES,FORD KNOWS IT'S DANGEROUS, YET THEY AREN'T COVERING IT TO HAVE IT FIXED AGAIN. ALTHOUGH IT WAS FIX IN DECEMBER FOR THE EXACT SAME ISSUE UNDER A RECALL.

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WHILE DRIVING AT APPROXIMATELY 55 MPH ON HIGHWAY THE DRIVER SIDE FRONT TIRE FAILED CATASTROPHICALLY CAUSING TEMPORARY LOSS OF CONTROL. CAR WAS SAFELY PULLED TO SIDE OF HIGHWAY. UPON INSPECTION, IT WAS NOTED THAT THE SIDEWALL HAD FAILED IN MULTIPLE PLACES. CAR WAS CAREFULLY DRIVEN APPROXIMATELY 2000 FEET TO SAFE LOCATION FOR WHEEL REMOVAL AND REPLACEMENT WITH SPARE. UPON REMOVAL IT WAS NOTED THAT TIRE HAD FAILED IN MULTIPLE LOCATIONS ON BOTH SIDEWALLS. THERE WAS NO EVIDENCE OF ROAD HAZARD DAMAGE TO THE TREAD AREA NOR WAS ANY ROAD DEBRIS NOTED AT THE TIME OF THE INCIDENT.

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EVERY YEAR (10,000 MILES) I TAKE MY CAR BACK TO FORD FOR A NEW CLUTCH. I HAVE HAD TWO NEW CLUTCHES IN TWO YEARS. THE DEALER SAID THAT FORD WILL NOT ADMIT THEIR IS A PROBLEM. THEY TOLD ME THAT I WILL NEED A NEW CLUTCH EVERY YEAR. THEY SAID FORD ONLY PATCHES THE PROBLEM AND WILL NOT SPEND THE RESOURCES TO REPAIR PROPERLY. THE TRANSMISSION IS JERKY AT MOST SPEEDS UNDER 50 MPH. IT IS JERKY ON SMALL HILLS. THE SIFT IS INCONSISTENT FROM DAY TO DAY. PLEASE HELP THE DRIVING IS NOT SAFE.

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THE FRONT DRIVER SIDE DOOR LATCH WILL NOT STAY LATCHED. THE DOOR CAME OPEN WHILE DRIVING AND WILL NOT RETURN TO THE LATCHED POSITION.

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WHEN I FIRST GOT THE CAR, I NOTICED, SLIGHT JERKING AND SHUDDERING. I COMPLAINED TO THE DEALER, AND WAS TOLD IT WAS "LEARNING". IT PROGRESSIVELY GOT WORSE, AND WOULD SHUDDER UPON HITTING THE GAS AFTER LEAVING STOP LIGHTS/SIGNS INSTEAD OF MOVING, UNTIL IT FINALLY GOT INTO GEAR. IT WOULD RANDOMLY LURCH FORWARD, WHITE IN TRAFFIC IF YOU HIT THE GAS AFTER YOU WERE SLOWING DOWN OR STOPPED. ETC. I CONTACTED THE DEALER AGAIN, AND THEY FLASHED THE MODULE. IT STOPPED FOR A WHILE, THEN STARTED GETTING WORSE. I CONTACTED THE DEALER, AND THEY REPLACED THE CLUTCH PACK. IT WOULD GET BETTER, THEN START HAPPENING. I WAS THEN TOLD BY THE DEALER, AND FORD, THIS IS NORMAL. IT'S JUST HOW THE TRANSMISSION IS. WHILE COMING OFF OF AN EXIT, I HIT THE GAS AND THE CAR PULLED ONTO THE ROAD, THEN JUST WOULDN'T MOVE. I PUSHED THE PEDAL ALL THE WAY TO THE FLOOR AND IT STARTED SHUDDERING, AND FINALLY GOT IN GEAR AND LURCHED FORWARD. I CONTACTING THE DEALER AGAIN, EXPLAINING HOW UNSAFE THE CAR WAS WITH IT STOPPING AND SHUDDERING BEFORE IT WILL GO, OR JUST RANDOMLY LURCHING FORWARD IN TRAFFIC. THE DEALER FLASHED THE COMPUTER 4 TIMES, AND REPLACED THE CLUTCH PACK 3 TIMES. IT ALWAYS GETS BETTER, THEN STARTS HAPPENING AGAIN. I FINALLY TRADED THE CAR IN. IT'S VERY UNSAFE WHEN YOU DON'T KNOW IF YOUR CAR WILL JUST STOP AND SHUDDER WHILE PULLING INTO TRAFFIC, OR IF IT WILL LURCH FORWARD WHEN YOU TOUCH THE GAS. I'VE BEEN TOLD THERE ARE SEVERAL COMPLAINTS ABOUT IT. FORD NOW EVEN OFFERS A REBATE IF YOU TRADE IN A CAR WITH THAT TRANSMISSION, BUT YOU HAVE TO PURCHASE A FORD TO GET THE REBATE. THEY ALSO STILL MANUFACTURE THEIR CARS WITH A KNOWN ISSUE.

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TRANSMISSION HESITATES AND SHUDDERS ON ACCELERATION, HAVE HAD IT REPAIRED TWICE AND NOW FORD SAYS THAT ITS WITHIN THE LIMITS AND DOES NOT NEED REPAIR DRIVE IT SOME MORE UNTIL IT GETS WORSE.

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FROM THE DATE OF PURCHASE IN 2014 THIS CAR HESITATES UPON ACCELERATION SHUTTERS AND SHAKES. THERE HAVE BEEN NUMEROUS TIMES WHEN I HAVE FELT UNSAFE AND AT RISK FOR BODILY HARM. I HAVE TAKEN IT TO MY DEALER NUMEROUS TIMES AND HAVE BEEN TOLD REPEATEDLY "THIS IS THE WORST TRANSMISSION FORD HAS EVER MADE." BUT THEY EXPLAIN THAT FORD WILL DO NOTHING ABOUT IT. "I WISH THEY WOULD, EVERYONE COMPLAINS ABOUT THIS CAR." ON NUMEROUS OCCASIONS WHILE TRAVELING BETWEEN A STOPPED POSITION AND FIVE, 10, OR 15 MILES AN HOUR THIS CAR HESITATES SHAKES AND SHIMMYING. I HAD IT IN A LITTLE OVER A MONTH AGO WITH THE SAME ISSUE. THEY DID NOTHING AND TOLD ME "FORD SAYS IF IT FALLS WITHIN A CERTAIN PARAMETER THERE IS NOTHING WE CAN DO. OUR HANDS ARE TIED." THIS MORNING I WAS HEADING TO A FAMILY FUNERAL, PULLED OUT OF MY DRIVEWAY TRIED TO ACCELERATE AND MY CAR CHOKED AND DIED. I HAVE BEEN UNABLE TO GET IT RESTARTED AND HAD TO HAVE IT TOWED TO A DIFFERENT DEALERSHIP HOPING TO GET BETTER CUSTOMER SERVICE. I HONESTLY BELIEVE THERE SHOULD BE A CLASS ACTION LAWSUIT AGAINST THE FORD MOTOR COMPANY FOR THIS INFERIOR PRODUCT. ALSO, MY RADIO HAS NEVER WORKED CORRECTLY. IF I TURN THE REAR DEFROST ON THERE IS HORRIBLE STATIC OVER THE RADIO. THE DEALER JUST KEEPS ON TELLING ME "YOU HAVE BAD RECEPTION. "

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TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE HORN FAILED TO WORK. THE CONTACT CALLED THE DEALER AND WAS ADVISED TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

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I HAD YET ANOTHER "STOP SAFELY NOW" WARNING IN WHICH THE CAR COMPLETELY LOST POWER TO THE DRIVETRAIN WHILE IN MOTION. I HAD PREVIOUSLY TAKEN IN THE CAR FOR THE RECALL IN JANUARY AND WAS TOLD THAT WOULD RESOLVE THE ISSUE, BUT THE PROBLEM HAS POPPED UP AGAIN. THIS IS A VERY DANGEROUS THING TO HAPPEN TO HAVE A CAR SUDDENLY LOSE ALL POWER WHILE DRIVING IN THE MIDDLE OF THE ROAD. FORD HAS CLEARLY NOT FIXED THIS PROBLEM YET.

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THE TRANSMISSION IS DEFECTIVE, IT STALLS AND HAS ISSUES CHANGING FROM 1ST TO 2ND GEAR BUT IT WAS AN AUTOMATIC. IT HESITATES TO GO CAUSING SAFETY ISSUES. COUNTLESS TIMES I HAVE FELT UNSAFE AS THE CAR HEISTED TO TURN OR CROSS LANES.

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TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE SURGED AND HESITATED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT DROVE THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING AND THE TRANSMISSION CONTROL MODULE NEEDED REPROGRAMMING. THE VEHICLE WAS REPAIRED. THE CONTACT ALSO STATED THAT THE FAILURE STARTED TWO WEEKS AFTER THE VEHICLE WAS LEASED IN 2014. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS UNABLE TO REPAIR THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 12,000.

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