Dec 8, 2016Transmission & drivetrain
TRANSMISSION SHUDDERS WHILE CHANGING GEARS. HAD BOMMARITO FORD DEALERSHIP IN HAZELWOOD, MO INSPECT ON 12/7/2016. WAS TOLD THE CLUTCH NEEDS REPLACEMENT. THE CAR HAS 19,674 MILES WHEN INSPECTED. CLUTCH IS BACKED ORDER AND THE CAR HAS NOT BEEN FIXED.
NHTSA ODI 10933982
Dec 7, 2016Transmission & drivetrain
MY CAR HAS BAD HESITATION INCREDIBALLY JERKY WHEN STARTING GRINDING NOISES TRANSMISSION NOT SHIFTING PROPERLY FORD MECHANICS HAVE ADMITTED TO KNOWING ABOUT THE PROBLEM AND HAS TOLD FORD THAT IT IS DANGEROUS. HESITATION WHEN ACCELERATING ESPECIALLY AT LOWER GEARS. MAKE SIT VERY DANGEROUS TO CROSS BUSY INTERSECTIONS. CURRENTLY DON'T HAVE ANY PICTURES BUT PLAN TO START RECORDING MY CAR.
NHTSA ODI 10930365
Dec 5, 2016Transmission & drivetrain
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE ATTEMPTING TO MAKE A LEFT TURN, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS AN ISSUE WITH THE TRANSMISSION. ALSO, THE PCM/TCM CLUTCH NEEDED TO BE RE-LEARNED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 27,300.
NHTSA ODI 10929951
Dec 5, 2016Transmission & drivetrainElectrical system
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE LOST POWER WHILE DRIVING 75 MPH ON THE HIGHWAY. THE CHECK ENGINE INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL WHEN THE FAILURE OCCURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 86,000. UPDATED 02/07/2017*CT CONSUMER STATE VEHICLE IS STILL STALLING AT TIMES. UPDATED 7/13/18*JB *TR
NHTSA ODI 10930011
Dec 1, 2016AirbagsCrash
2014 FORD FOCUS. CONSUMER WRITES IN REGARDS TO VEHICLE INVOLVED IN A FOUR VEHICLE COLLISION, AIRBAGS DID NOT DEPLOY. *SMD
NHTSA ODI 10927935
Nov 29, 2016Transmission & drivetrainEngine
TL* THE CONTACT OWNS A 2014 FORD FOCUS. AFTER ATTEMPTING TO DRIVE, THE VEHICLE REACHED FIRST AND SECOND GEAR, STALLED, BUT CONTINUED TO ROLL. THE DEALER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE CONTACT MENTIONED THAT THE FAILURE WAS PROGRESSING AND FELT UNSAFE DRIVING THE VEHICLE. THE FAILURE MILEAGE WAS 40.
NHTSA ODI 10928525
Nov 29, 2016Body & structure3 injuries
NHTSA RECALL NUMBER: 16V643 RECALL DATE: SEPTEMBER 2, 2016 MANUFACTURER RECALL NUMBER: 16S30 A DOOR LATCH WITH A FRACTURED PAWL SPRING TAB TYPICALLY RESULTS IN A "DOOR WILL NOT CLOSE" CONDITION.
NHTSA ODI 10928672
Nov 28, 2016Transmission & drivetrain
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE VIBRATED ABNORMALLY. THE DEALER DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,999.
NHTSA ODI 10928197
Nov 28, 2016Transmission & drivetrain
JERKING, SHUTTERING TRANSMISSION FROM STANDSTILL... SINCE I PURCHASED THE VEHICLE NEW.
NHTSA ODI 10928265
Nov 28, 2016Transmission & drivetrain
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE JERKED OR ACCELERATED AS SOON AS THE BRAKE PEDAL WAS RELEASED AND WITHOUT DEPRESSING THE ACCELERATOR PEDAL. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TRANSMISSION MODULE WAS REPROGRAMMED. THE ISSUE PERSISTED AND THE VEHICLE WAS TAKEN TO THE DEALER AGAIN WHERE THE CLUTCH WAS REPLACED. THE FAILURE RECURRED 1,000 MILES LATER. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR A THIRD TIME WHERE THE TRANSMISSION MODULE WAS REPROGRAMMED AGAIN. THE CONTACT STATED THAT THE CLUTCH ALSO NEEDED TO BE REPLACED, BUT THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS GIVEN THE NUMBER CSP:14M01 TO HAVE THE WARRANTY EXTENDED. THE FAILURE MILEAGE WAS 35,000.
NHTSA ODI 10928357
Nov 28, 2016Seat belts
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE ATTEMPTING TO BUCKLE THE PASSENGER SIDE SEAT BELT, THE SEAT BELT WOULD NOT RETRACT AND LOCK INTO A SECURED POSITION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,000.
NHTSA ODI 10928368
Nov 25, 2016Transmission & drivetrain
FROM THE FIRST WEEK I HAD THE CAR SOMETHING HAS BEEN WRONG WITH THE TRANSMISSION. IT JERKS AND DOESN'T ACCELERATE LIKE IT SHOULD, MAKES A HORRIBLE CRUNCHING SOUND. SEVERAL TIMES I HAVE BEEN IN THE TURNING LANE AND HAD AMPLE ROOM TO TURN BEFORE A CAR GOT TO ME BUT THE CAR JERKS AND STALLS SO THAT I HAVE ALMOST BEEN HIT BECAUSE IT HAS NO POWER. THE DEALER HAD THE CAR FOR A WEEK, SAID THEY "COULDN'T REPLICATE" WHAT I REPORTED. IT DOESN'T DO IT EVERY TIME BUT IF THEY REALLY DROVE IT FOR A WEEK, IT WOULD HAPPEN. EVERYONE WHO EVER RIDES IN THE CAR WITH ME ASKS WHY IT CHUGS LIKE IT DOES. I'M GOING TO GET INTO A WRECK ONE DAY BECAUSE I SHOULD HAVE PLENTY OF TIME TO MAKE MY TURN BUT THE CAR STALLS AND CHUGS SO MUCH THAT IT TAKES MUCH LONGER THAN IT SHOULD TO GET SAFELY INTO WHERE I AM TURNING. IT MAKES ME PICK A DATE BELOW, BUT THIS IS A SEVERAL TIMES A WEEK FOR 3 YEARS OCCURRENCE.
NHTSA ODI 10927837
Nov 23, 2016Latches & locks
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V643000 AND 16V698000 (LATCHES/LOCKS/LINKAGES). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 01/14/17*LJ
NHTSA ODI 10927675
Nov 21, 2016Body & structure
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE THE VEHICLE WAS PARKED AND/OR BEING DRIVEN IN THE RAIN, WATER WOULD FLOOD THE CABIN. THE DEALER REPLACED THE DOOR INSULATION; HOWEVER, THE ISSUE RECURRED CONTINUOUSLY. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 25,000. UPDATED 01/10/2017*CT CONSUMER STATED HE WAS TOLD WEATHER STRIPPING HAD FAILED AND WAS REPAIRED. UPDATED 7/9/18*JB *TR
NHTSA ODI 10927147
Nov 21, 2016AirbagsSeat beltsCrash1 injury
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING APPROXIMATELY 12 MPH, THE CONTACT PAYING ATTENTION TO 3 PEDESTRIANS, A MOTHER AND 2 YOUNG CHILDREN, WHEN A VEHICLE CAME OUT OF NOWHERE CAUSING HER TO CRASH INTO THE SIDE OF THE VEHICLE. THE STEERING WHEEL AIRBAG FAILED TO DEPLOY BUT THE KNEE BOLSTER AIRBAG DID DEPLOY AND THE SEATBELT TENSIONER ACTIVATED. THE CONTACT SUSTAINED BRUISES TO THE RIGHT BREAST CAUSED BY THE PRESSURE OF THE SEAT BELT THAT RETRACTED DURING THE CRASH. THE CONTACT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A GATE COLLISION CENTER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 13,000. *SM
NHTSA ODI 10927222
Nov 21, 2016Transmission & drivetrain
ON ACCELLERATION THE VEHICLE SHUTTERS AND RUMBLES AND DOESN'T "GO". I DON'T HAVE THE GAS MILEAGE FOR THIS VEHICLE THAT WAS ADVERTISED AS THIS RUMBLING AND SHUTTERING STALLS THE MOVEMENT AND CREATED A SORT OF PUSH BACK AND CAUSES THE RPM'S TO SKIP AND JUMP. IT HAPPENS SO MUCH AT TIMES I CAN'T SEEM TO MOVE THE CAR AND I WORRY THAT I WILL BE STALLED DURING AN INTERSECTION OR ATTEMPT TO GET OUT OF TRAFFIC FLOW. MY CAR HAS 42,000 MILES AT THIS POINT. IT HAPPENS EVERY TIME I DRIVE AND EVERY TIME THE CAR SHIFTS FROM 1ST TO 2ND GEARS. I HAVE A "POWER TRANSMISSION".
NHTSA ODI 10927332
Nov 20, 2016Steering
AFTER GOING THROUGH A BUMP ON A RESIDENTIAL STREET AT 30 MPH THE STEERING BECAME VERY DIFFICULT TO CONTROL THE CAR. I WAS LESS THAN ONE MILE FROM HOME AND MANAGED WITH GREAT DIFFICULTY TO MAKE IT TO MY HOME. COMPLETE STEERING FAILURE, THERE IS NO WAY TO DRIVE THE CAR. VERY GLAD IT WAS ME DRIVING AND NOT MY DAUGHTER AS THIS HAPPENED IN A CURVE. THE CAR HAS 43,000 MILES ON IT. OVER 600 COMPLAINTS ABOUT THIS ELECTRONIC POWER STEERING SYSTEM AND SINCE IT IS OUT OF WARRANTY THE REPAIRS ARE EXPECTED TO BE AT LEAST $2,000. WHAT IS NHTSA DOING ABOUT THIS PROBLEM. IT IS PRETTY OBVIOUS TO ME THERE IS A PROBLEM AND AN EMERGENCY RECALL NEEDS TO BE ISSUED. FORD AND IT'S LOCAL DEALERS ARE UNWILLING TO ADDRESS THE PROBLEM. WHAT'S GOING TO TAKE NHTSA! TO GET THIS PROBLEM FIXED.
NHTSA ODI 10927103
Nov 18, 2016Latches & locks
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES, LOCKS, LINKAGES); HOWEVER, THE REMEDY WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI 10926845
Nov 17, 2016Transmission & drivetrain
THIS IS THE SECOND FORD FOCUS I HAVE PURCHASED AND HAVE HAD PROBLEMS WITH MANUAL TRANSMISSION. I FEEL THE DEALER SHOULD OF TOLD ME THAT THE PROBLEM WAS NOT TAKEN CARE OF BEFORE SELLING ME ANOTHER VEHICLE THAT WAS STILL HAVING PROBLEMS. WHEN STARTING OUT AT A STOP SIGN THE CAR SHIMMIES, AND SPUTTERS BEFORE GETTING ANY POWER.
NHTSA ODI 10926588
Nov 17, 2016Transmission & drivetrainFuel system
I PURCHASED THIS FOCUS IN SEPTEMBER OF 2013. LITTLE DID I REALIZE THAT THIS WAS PROBABLY ONE OF THE WORST MISTAKES I MADE IN MY LIFE THUS FAR. I DIDN'T EVEN HAVE THE CAR 3 MONTHS BEFORE THE TRANSMISSION ISSUE STARTED HAPPENING. I DON'T DRIVE ERRATIC OR AGGRESSIVE I HAVE TAKEN THE CAR TO THE DEALERSHIP 12 TIMES FOR THE SAME ISSUE SINCE I HAVE BOUGHT IT, TO THE POINT THAT I HAVE MADE FRIENDS WITH SOME OF THE GUYS THERE. THE CLUTCH HAS BEEN REPLACED 4 TIMES AND THE MODULE HAS BEEN REPROGRAMMED AND EVERYTHING THAT FORD CLAIMS WILL "FIX" THE ISSUE. IT HAS NOT BEEN FIXED, THE MOST RECENT TIME I TOOK THE CAR TO FIX IT I COULDN'T ACCELERATE ONTO THE HIGHWAY BECAUSE THE GEARS WOULDN'T GRAB AFTER SECOND, THEN THE CAR STALLED AND THE ENGINE SHUT OFF, SO I HAD TO NURSE THE CAR TO THE SIDE OF THE ROAD AND RESTART IT AND I FINALLY MADE IT TO THE DEALERSHIP. I CALLED FORD, AND THE BAD THING IS, IS THAT THEY KNOW THAT THIS PROBLEM EXISTS THEY JUST DON'T WANT TO DO ANYTHING BECAUSE THEY KNOW THAT THEY WILL LOSE MONEY. I FINALLY SPOKE TO A REP AT FORD THAT DIRECTED ME TOWARDS THE BBB BECAUSE SHE FOUND OUT THAT I WAS IN THE MILITARY, SAYING THAT THE MILITARY MEMBERS SHOULDN'T HAVE TO DEAL WITH THINGS LIKE THIS BECAUSE WE DO SO MUCH FOR THE COUNTRY. I HAVE CONTACTED THE BBB AND THEY FINALLY SAID THAT THEY WILL HAVE A RESOLUTION WITHIN 14 DAYS FROM YESTERDAY. AND WHAT IS REALLY ALARMING IS THAT THE ONLY REASON I FOUND OUT ABOUT THE BBB OPTION IS BECAUSE OF MY MILITARY SERVICE. IT IS RIDICULOUS BECAUSE I KNOW THIS ISSUE IS NATIONWIDE AND FORD WANTS NOTHING TO DO WITH IT. IT IS SAD TO SAY LIKE WITH THE ISSUE THAT TOYOTA HAD WITH THEIR CARS IS THAT SOMEONE HAS TO DIE AND SUE FORD BEFORE THIS ISSUE WILL GET RESOLVED, UNLESS YOU WANT TO TAKE DIRECT ACTION AGAINST FORD.
NHTSA ODI 10926742
Nov 16, 2016Transmission & drivetrain
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED HESITATION, JERKING, AND SHUTTERING WHILE BEING OPERATED AT LOWER SPEEDS. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED AS A SHUTTERING TRANSMISSION. THE REMEDY WAS NOT PROVIDED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 10.
NHTSA ODI 10926364
Nov 16, 2016Engine
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 58,858.
NHTSA ODI 10926378
Nov 15, 2016Transmission & drivetrain
2014 FORD FOCUS. CONSUMER WRITES IN REGARDS TO VEHICLE TRANSMISSION ISSUES. *SMD THE CONSUMER STATED THE VEHICLE HAD NO POWER, IT JERKED AND SLIPPED UPON TAKE OFF. WHEN DRIVING UP A HILL, THE VEHICLE WENT VERY SLOW. *JB
NHTSA ODI 10925865
Nov 14, 2016Latches & locks
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE ATTEMPTING TO ENTER THE VEHICLE, THE DOORS FAILED TO UNLOCK MANUALLY AND WITH THE KEY FOB. THE MANUAL KEY ONLY OPENED THE DRIVER DOOR AND NOT THE PASSENGER DOORS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE LATCHES AND LOCKED NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 38,248.
NHTSA ODI 10925917
Nov 14, 2016Transmission & drivetrain
TRANSMISSION HESITATION FROM A STOP POSITION TO START AN ACCELRATION.
NHTSA ODI 10925703