Oct 3, 2017Transmission & drivetrainSpeed control
5 SPEED MANUAL TRANSMISSION, LOSS OF POWER AT 3K RPM IN ALL GEARS. THIS OCCURED ON THE HIGHWAY AT 60 MPH, SPEED SLOWLY DECREASED TO 45 MPH AND I WAS ABLE TO EXIT THE HIGHWAY SAFELY. NO CHECK ENGINE LIGHTS OR WARNINGS. CALLED DEALERSHIP AND THEY SUGGESTED USING A FUEL INJECTION CLEANER.
NHTSA ODI 11031497
Oct 2, 2017Transmission & drivetrain
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 45 MPH, THE VEHICLE HESITATED AND JERKED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO WESTERN AVENUE NISSAN (7410 S WESTERN AVE, CHICAGO, IL 60636) FROM WHERE IT WAS PURCHASED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION MALFUNCTIONED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO METRO FORD SALES AND SERVICE (6455 S WESTERN AVE, CHICAGO, IL 60636 (773) 776-7600) WHERE THE CONTACT WAS INFORMED TO CALL THE MANUFACTURER. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED ON JULY 28, 2016 PER TSB NUMBER: 15B22 (TRANSMISSION CONTROL MODULE REPROGRAMMING FOR OVERTY TCM FAILURE WARNING- 2011-2015 FORD FIESTA AND 2012-2014 FORD FOCUS) AT FOX FORD LINCOLN (2501 N ELSTON AVE, CHICAGO, IL 60647 (888) 380-8568). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 78,800.
NHTSA ODI 11031386
Sep 29, 2017Transmission & drivetrain
EXCESS CLUTCH SHUDDER DURING ACCELERATION IN LOWER GEARS. CAUSES VEHICLE TO ACCELERATE UNPREDICTABLY WHICH COULD CAUSE TRAFFIC ACCIDENTS. FORD REPLACED THE CLUTCH A FEW TIMES. BUT WON'T DO IT AGAIN. THEY SAY TSB 15-0120 WAS SUPERSEDED AND NO LONGER APPLIES TO MY VEHICLE. THIS PROBLEM IS GETTING WORSE OVER TIME. VEHICLE IS AT 89,354 MILES OVER TWO AND A HALF YEARS AND IS DRIVEN CAREFULLY AND SAFELY, AND SHOULD NOT HAVE NEEDED SO MANY CLUTCHES IN SUCH A SHORT TIME.
NHTSA ODI 11030470
Sep 26, 2017Transmission & drivetrain
THE IS A SERIOUS ISSUE WITH THIS VEHICLE. IT ST-UDDERS BADLY AS YOU ACCELERATE. HOWEVER, UPON BRINGING THIS INTO THE FORD STORE IN PUEBLO THEY ARE USING SOME BULLSHIT EXCUSE SAYING THAT THIS IS A 14M01 AND THEREFORE NOT COVERED AS THE 14M02 IS. THEY ARE SHYSTERS AND THEY DON'T WANT TO COVER THEIR FAULTY PRODUCT. THIS IS A SAFETY ISSUE AND SHOULD BE RESOLVED. THE POOR LADY THAT BOUGHT THIS CARE FROM US CARPROS IN PUEBLO COLORADO IS THE VICTIM HERE. WHO CAN WE CONTACT TO RESOLVE THIS ISSUE. FORD CONVENIENTLY DOESN'T GIVE YOU A NUMBER TO HQ. WE DON'T REALLY KNOW WHERE TO GO WITH THIS ISSUE OTHER THAN TO YOU GUYS. FORD NEEDS TO HANDLE THIS! THIS CAR REACTS THIS WAY AS SOON AS YOU HIT THE GAS. IT SEEMS TO BE A VERY COMMON ISSUE WITH THIS MODEL AND YEAR OF FORD FOCUS AND FORD IN PUEBLO, CO AT LEAST IS TRYING TO DUCK IT.
NHTSA ODI 11030020
Sep 15, 2017SteeringTransmission & drivetrainCrash
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 35 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE STEERING WHEEL. THE CONTACT LOST POWER STEERING AND THE VEHICLE CRASHED INTO A GUARDRAIL. A POLICE REPORT WAS NOT FILED. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE FENDER TO THE REAR QUARTER PANEL WAS SEVERELY DAMAGED. ADDITIONALLY, THE TRANSMISSION BEGAN TO SHUDDER. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO HAGERSTOWN FORD (1714 MASSEY BLVD, HAGERSTOWN, MD 21740, (301) 733-3673) WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE CLUTCH WAS REPLACED FOR THE SECOND TIME. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V514000 (STEERING). THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 9,999.
NHTSA ODI 11023591
Sep 12, 2017Electrical systemLightsWheels
FORD FOCUS IS HIGHLY VULNERABLE TO ELECTRIC DEFECTS IN WHICH INDICATORS APPEAR FOR A LONG PERIOD OF TIME AFTER BEING ATTAINED TO, BRAKE TENDS TO SLIP UNEXPECTEDLY, BLUETOOTH HAS STOPPED WORKING, USB PORTS,BRAKE LAMP FAULTS. MY MAIN CONCERN FOR OTHER DRIVERS AND MY SELF IS THE VULNERABILITY TO SHARP TURN AND THE CRUCIAL ACCELERATION DELAYS. THESE PROBLEMS WERE ATTAINED TO AND MAINTAINED BY FORD MULTIPLE TIMES, PROBLEMS OCCUR WITHIN 1-2WEEKS AFTER MAINTENANCE. I'M CONCERNED EVEN MORE ABOUT THE PERFORMANCE AND SHAKING AT HIGH SPEED AS WELL THAT HASN'T BEEN REVISED.
NHTSA ODI 11022795
Sep 9, 2017Transmission & drivetrainSpeed control
TRANSMISSION CHATTERS AND SHUDDERS, AND DOES NOT SHIFT IN CORRECT RPM RANGE (ACCORDING TO DEALERSHIP TEST). PS6 CLUTCH REPLACEMENT NECESSARY FOR SECOND TIME ON 2014 FORD FOCUS. FIRST REPLACEMENT AFTER 55K MILES. SECOND REPLACEMENT AFTER ANOTHER 35K MILES (TOTAL MILEAGE ON CAR 90K). SINCE CLUTCH FAILURE IS COMMON ON 2014 FORD FOCUS, NEED FORD WARRANTY EXTENDED TO COVER THIS EXPENSE. (FORD DEALERSHIP PRICE TO REPLACE THE CLUTCH IS $1341 FOR 9 HOURS OF LABOR PLUS $463 FOR CLUTCH AND $71 FOR THE SEAL ASSEMBLY OIL.) CLUTCH REPLACEMENT IS DUE TO MECHANICAL DESIGN; NOT DUE TO NORMAL WEAR AND TEAR, NOT DUE TO OPERATOR.
NHTSA ODI 11022414
Sep 7, 2017EngineFuel system
VEHICLE FUEL SYSTEM LEAKING, GAS TANK DISFORMED. DANGER TO MY SELF AND EVERYONE AROUND MY VEHICLE. THE DEALER IN NAPA DOESN'T KNOW WHY THIS HAPPENED. BUT THEY REPLACED THE PARTS. THIS CAR IS DANGER TO EVERYONE AND PUBLIC. PLEASE MAKE THEM REPLACE THIS CAR BEFORE SOMEONE DEATH. IT CAN EXPLODE DISFORMED GAS TANK AND FUMES MAKES THIS CAR A BOMB. PLEASE HELP THE DEALER WONT RETURN PARTS TO ME. OR TELL ME THE CAUSE. MY NUMBER IS [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
NHTSA ODI 11022217
Sep 6, 2017
DOOR LATCH RECALL. BEEN TO THE JOHNSON FORD DEALERSHIP IN PITTSFIELD MASS A COUPLE OF TIMES NOW TO GET THE DOOR LATCHES FIX ON MY 2014 FORD FOCUS SE. THE DEALERSHIP ALWAYS SAIDS THE PARTS ARE BEING ORDERED AND WILL BE DELIVERED IN TWO WEEKS. TWO TIMES I'VE BEEN TOLD THIS AND THE PARTS NEVER COME IN. ONE TIME THEY TOLD ME THE LATCHES WOULD BE FIX THAT DAY AND HAD MY CAR AT THE DEALERSHIP FOR OVER EIGHT HOURS. WHEN I CALLED TO SEE WHAT WAS TAKING SO LONG THAT'S WHEN THEY TOLD THE LATCHES HAD TO BE ORDERED. THEN WHY TAKE AND KEEP MY CAR FOR EIGHT HOURS THEN. THEY ARE OBLIVIOUSLY JUST GIVING ME THE RUN AROUND AND I'M NOT SURE WHERE TO TURN OR WHAT TO DO.
NHTSA ODI 11021755
Sep 5, 2017Transmission & drivetrainElectrical system
MY CAR HAS HAD MULITPLE ISSUES IN THE PAST 2 YEARS WITH OVER 7 VISITS PERTAINING TO THE TRANSMISSION . FROM THE BEGINNING ITS HAD PROBLEMS WITH STUTTERING AND HESITATING ON ACCELERATION.I'M CURRENTLY WITHOUT MY CAR FOR THE 5TH TIME THIA YEAR DUE TO PROBLEMS WHICH HAVE BEEN TAKEN CAR OF BY WARRANTY BUT IS STILL COATING ME MONEY DUE TO RENTALS .
NHTSA ODI 11021579
Aug 31, 2017Transmission & drivetrain
THE VEHICLE WAS PURCHASED NEW AND THE PROBLEM WITH THE CLUTCH (WHICH HAS BEEN REPLACED TWICE) BEGIN TO OCCUR SHORTLY AFTER THE PURCHASE. WHILE DRIVING ON THE HIGHWAY OR ON MAIN ROADS WITH A STOP LIGHT THE CAR WOULD JERK WHEN I WOULD BEGIN TO EXCEL. THIS PROBLEM WAS NOTED EVERY TIME I TOOK MY CAR IN FOR AN OIL CHANGE. I WAS THEN NOTIFIED THAT THERE WAS A RECALL ON THE PART. THE PART WAS THEN REPLACED ONCE THE BACK ORDER SHIPMENT CAME IN. THE MODULE WAS EVENTUALLY UPDATED BECAUSE MY CONCERN WITH THE JERKING CONTINUED. IN JULY, MY CAR BEGAN TO HESITATE WHILE DRIVING AND THEN COMPLETELY CUT OFF WHILE IN REVERSE. THE CAR WAS THEN TOWED TO THE DEALERSHIP AND THE MODULE WAS REPLACED. TODAY AS I WRITE THIS NOTIFICATION THE PROBLEM WITH THE HESITATION WHILE THE CAR IS PLACED IN REVERSE HAS BEGUN AGAIN. I AM VERY UNHAPPY WITH THE CAR AND WAS TOLD THAT I WAS $10,000 UPSIDE DOWN ON THE CAR IF I TRADED IT IN. I DO NOT TRUST DRIVING THE CAR AND DAILY MY COMMUTE TO WORK IS OVER 65 MILES ON THE HIGHWAY.
NHTSA ODI 11020742
Aug 31, 2017Transmission & drivetrainFuel systemCrash
WHILE DRIVING DOWN THE ROAD AT 30 MPH MY VEHICLE STALLED AND LOST COMPLETE POWER. I WAS NEARLY INVOLVED IN AN ACCIDENT, BUT FORTUNATELY THE ALERT DRIVERS AROUND ME WERE ABLE TO BRAKE IN TIME. A FRIENDLY SAMARITAN HELPED TO PUSH MY VEHICLE TO THE SIDE OF THE ROAD. THANKFULLY I WAS PHYSICALLY OKAY, BUT EMOTIONALLY NOT SO MUCH. I PURCHASED A BRAND NEW 2014 FORD FOCUS OFF OF THE LOT AND HAVE SINCE HAD NOTHING BUT ISSUES. I'M STILL PAYING ON THE VEHICLE TODAY AND NOW IT IS NOT IN USE UNLESS I CAN COME UP WITH 2,500.00 TO REPAIR THE ENTIRE FUEL SYSTEM. THIS SYSTEM SHOULD NOT HAVE FAILED AT ONLY 67,000 MILES. THERE IS AN ISSUED RECALL ON SIMILAR FORD VEHICLES MANUFACTURED FROM 2013-2015 WHICH IS THE SAME TIME FRAME IN WHICH MY VEHICLE WAS MANUFACTURED. AFTER REPEATED ATTEMPTS TO COME TO A RESOLUTION THROUGH FORD CUSTOMER SERVICE, THEY WON'T EVEN OFFER INFORMATION ON THE TYPE OF FUEL SYSTEM USED ON THE VEHICLES WITH THE RECALL BECAUSE THEY DON'T WANT TO BE LIABLE FOR THIS DEFECT. I'M OUT OF A VEHICLE AT 67,000 MILES AND HAVE NO CONSUMER PROTECTION. IT'S SCARY TO READ ABOUT THE 100'S OF PEOPLE WHO EXPERIENCED THE EXACT SAME FUEL SYSTEM MALFUNCTION AT SIMILAR MILEAGE. THIS IS A SERIOUS SAFETY ISSUE THAT FORD NEEDS TO ADDRESS IMMEDIATELY. IN ADDITION, SINCE I HAVE HAD THE VEHICLE THE TRANSMISSION HAS BEEN JERKY AND I CAN'T EVEN ACCELERATE ONTO A HIGHWAY. FORD HAD VEHEMENTLY DENIED THAT IT WAS ANYTHING WRONG WITH THE MANUFACTURER TRANSMISSION AND YET SINCE THEY HAVE ISSUED A RECALL ON THE TRANSMISSION, BUT NOW TELL ME I'M TOO FAR PAST MY WARRANTY(WHICH WAS ONLY 7,000 MILES AGO) I'M HEARTBROKEN BECAUSE I DON'T HAVE THE MONEY TO REPAIR THIS SORT OF SYSTEM, ESPECIALLY KNOWING IT IS A DEFECT ON THEIR PART.
NHTSA ODI 11020918
Aug 31, 2017Engine
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE SUDDENLY STALLED AND WAS UNABLE TO BE RESTARTED. THE VEHICLE WAS TOWED TO THE DEALER (LONGMONG FORD IN LONGMONT, CO) WHERE IT WAS DIAGNOSED THAT THE PURGE VALVE AND CANNISTER FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 66,000.
NHTSA ODI 11020937
Aug 31, 2017Steering
I ONLY BOUGHT THE CAR LAST YEAR. NOW, I CANNOT HARDLY STEER IT. THE STEERING WHEEL LOCKS UP. I HAVE TO FIGHT TO TURN IT. A FEW MECHANICS TOOK A LOOK AT IT, AT A SHOP, AND THEY SAID IT WAS THE STEERING COLUMN, THAT IT IS DEFECTIVE. THERE ARE OTHER REPORTS ABOUT FORD KNOWING THERE IS AN ISSUE WITH THE STEERING. I WANT A CAR THAT IS SAFE. THIS CAR HAS HAD ISSUES, CONTINUOUSLY, SINCE I BOUGHT IT. NOW, I AM STUCK WITH PAYING ALMOST $400/MONTH ON A CAR THAT I CANNOT DRIVE. THIS IS NOT FAIR. BESIDES NOT FAIR, I DO NOT WANT TO END UP DEAD, OR ANY OF MY FAMILY MEMBERS DEAD, BECAUSE OF A DEFECT IN THE SAFETY OF THE VEHICLE.
NHTSA ODI 11020954
Aug 30, 2017Fuel system
VEHICLE STALLED WHILE TRAVELING 30 MPH, SAME FUEL SYSTEM THAT IS UNDER RECALL ON FORD VEHICLES MANUFACTURED THROUGH 2013-2015. IT IS OBVIOUSLY THE SAME EXACT ISSUE. I NEARLY LOST MY LIFE DRIVING A 3 YEAR OLD CAR THAT I'M STILL PAYING ON. THE FUEL SYSTEM COMPLETELY FAILED WHILE THE VEHICLE WAS IN MOTION. I HAD JUST SCHEDULED SERVICE ON THE VEHICLE EARLIER THAT MORNING BECAUSE IT WAS NOT READING THE FUEL LEVEL CORRECTLY AND STALLING WHEN I FILLED THE TANK UP. THE FORD DEALERSHIP WANTS TO CHARGE ME 2,500.00 TO HAVE IT REPLACED WHEN THEY KNOW THAT THE SYSTEM IS DEFECTIVE BECAUSE OF THE MANUFACTURER PART.
NHTSA ODI 11020648
Aug 28, 2017Transmission & drivetrain
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE ATTEMPTING TO ACCELERATE FROM A TRAFFIC LIGHT, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE LUNGED FORWARD AND STALLED. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR ILLUMINATED. AN INDEPENDENT MECHANIC WAS ABLE TO RESET THE CHECK ENGINE INDICATOR AND THE VEHICLE OPERATED FOR SEVERAL DAYS BEFORE THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO UPPER MARLBORO FORD (LOCATED AT 5701 CRAIN HIGHWAY, UPPER MARLBORO, MD 20772, TEL: (301) 627-5600). THE CONTACT WAS INFORMED THAT THE TRANSMISSION CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE ON SEVERAL OCCASIONS. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
NHTSA ODI 11020032
Aug 28, 2017SteeringAirbagsWheelsCrash
WHILE DRIVING HOME THROUGH THE VILLAGE AT UNDER 30MPH, SLOWING DOWN FROM 30MPH BECAUSE OF TRAFFIC STOP AHEAD, THE RIGHT FRONT SIDE OF VEHICLE CRASHED DOWN AND CONTROL WAS LOST CAUSING ME TO SIDESWIPE PARKED VEHICLE. THE PIECES OF THE FRONT END APPEAR TO HAVE FAILED AND WERE FALLING ALL OVER THE ROAD.
NHTSA ODI 11020117
Aug 23, 2017Transmission & drivetrain
RECEIVED A WARNING ON THE FREEWAY TO PULL OVER WHEN SAFE. WHEN SLOWING TO A STOP THE VEHICLE LOST ALL POWER AND HAD TO BE PUSHED OFF OF THE FREEWAY. A POWER CYCLE OF THE CAR RESTORED POWER.
NHTSA ODI 11019048
Aug 22, 2017Latches & locks
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (PENSKE FORD, LOCATED AT 8970 LA MESA BLVD, LA MESA, CA 91941; (877) 736-8037) WAS CONTACTED SEVERAL TIMES AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY UNTIL DECEMBER. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. ..UPDATED 09/25/17 *BF UPDATED 10/13/2017*JS
NHTSA ODI 11019002
Aug 21, 2017Transmission & drivetrain
THIS VEHICLE SHUTTERS ON ACCELERATION FROM A STOP SO BAD YOU HAVE TO HOLD ON TO THE STEERING WHEEL TIGHTLY. HAS ALREADY HAD THE CLUTCH REPLACED. THIS OCCURS EVERY TIME THE VEHICLE IS AT A STOP. I MARKED THE DATE AS AUGUST 18TH,BUT IT HAPPENS EVERY DAY.
NHTSA ODI 11016458
Aug 21, 2017Transmission & drivetrain
TL* THE CONTACT OWNS A 2014 FORD FOCUS ELECTRIC. THE CONTACT STATED THAT THE VEHICLE SHUTTERED AND SHOOK WITHOUT WARNING. THE VEHICLE WAS TAKEN TO WILLOW BOOK FORD (7301 KINGERY HIGHWAY, WILLOWBROOK, IL) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WAS DEFECTIVE AND THE CLUTCH ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 73,744.
NHTSA ODI 11016540
Aug 18, 2017Transmission & drivetrain
FOCUS WAS BOUGHT BRAND NEW WITH 24 MILES ON IT, DECEMBER OF 2013. AROUND 6 MONTHS INTO HAVING IT THE FOCUS STARTED TO SHUDDER ANYTIME THE GAS PEDAL WAS PRESSED, THEN WILL TAKE OFF LIKE NORMAL AFTER A FEW SECONDS. THIS IS HAPPENING DRIVING DOWN THE ROAD OR COMING FROM A STOP. WE'VE ALMOST BEEN HIT SEVERAL TIMES DUE TO DELAYS IN INTERSECTIONS. IT HAS BEEN TAKEN TO FORD MANY TIMES FIRST THEY WOULD TELL US "OH IT IS JUST THE WAY THE ENGINE WORKS, IT'S HOW YOU GET GREAT MILEAGE".. THEN HEARD ABOUT THE RECALL, TOOK IT IN AND THEY REPLACED THE AC CLUTCH TELLING US THAT IS WHY IT SHUDDERED. NOT EVEN A WEEK LATER SAME PROBLEMS STARTED HAPPENING. THEY KEPT REFUSING TO FIX THE PROBLEM. NOW, AFTER THE MANUFACTOR WARRANTY IS EXPIRED THEY TELL US THE CLUTCHES NEED TO BE REPLACED , AND THAT IT IS NOT COVERED UNDER TRANSMISSION WARRENTY.. THIS HAS BEEN ON GOING SINCE 2014, IT NEEDS TO BE FIXED. ALSO THE HORN STOPPED WORKING ONE DAY FOR NO REASON AT ALL, THEY LOOKED AT THAT IT. THE TECH SAID THEY NEED TO REPLACE THE ENTIRE HORN AND THAT ITS A COMMON PROBLEM AMONG THE FOCUS . THIS IS UNACCEPTABLE AND FORD NEEDS TO FIX THESE PROBLEMS.
NHTSA ODI 11016259
Aug 16, 2017Electrical system
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE THE VEHICLE WAS STATIONARY, THE HORN WOULD NOT SOUND WHEN PROMPTED. THE CONTACT STATED THAT THERE WAS A DEFECT IN THE HORN. THE VEHICLE WAS PREVIOUSLY REPAIRED AT CLASSIC FORD OF SMITHVILLE IN NORTH CAROLINA PER NHTSA CAMPAIGN NUMBER: 16V645000 (STRUCTURE). THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC IN FOUR OAKS, NORTH CAROLINA, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 39,000.
NHTSA ODI 11015719
Aug 14, 2017
HATCH OPEN WARNING LIGHT CAME WHEN I HIT A BUMP WHILE DRIVING ON INTERSTATE AT APPROX 60 MPH. LIGHT HAS COME ON BEFORE WHILE CAR WAS PARKED BUT NEVER WHILE IN MOTION AT HIGHWAY SPEEDS. HAVE OVER 37000 MILES ON IT. REAR HATCH RECALL WAS COMPLETED IN JANUARY
NHTSA ODI 11015043
Aug 13, 2017Transmission & drivetrain
I WAS DRIVING MY 2014 FORD FOCUS CAME TO A LIGHT TO MAKE A RIGHT TURN, CAME TO A STOP, THEN PROCEEDED TO TURN WHEN CAR HESITATE TO DRIVE WHEN I PRESSED ON THE GAS, IT WAS LIKE THE CAR HAD SHUT DOWN, ENGINE LIKE WAS FLASHING, BUT WAS ABLE TO COAST TO A AREA WHERE I WAS SAFE . TURNED IGNITION OFF THEN TRIED TO RESTART, CAR WOULD NOT START .
NHTSA ODI 11014965