What 2,584 owners told NHTSA about the 2014 Ford Focus Bev

AT 61,100 MILES (1,100 MILES OVER THE WARRANTY), THE FUEL TANK COLLAPSED DUE TO A MANUFACTURER'S FLAW RESULTING IN A FAILED FUEL SENDING UNIT. SEVERAL ATTEMPTS TO GET THIS RESOLVED BY FORD HAS RENDERED FUTILE.

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VACUUM SEAL ON GAS TANK IS FAULTY AND GETS AIR BUBBLES AND THE CAR CUTS OFF AT RANDOM. IT CUT OFF IN THE MIDDLE OF AN INTERSECTION YESTERDAY AND I ALMOST GOT HIT. I'VE REPORTED THIS ISSUE MULTIPLE TIMES. SEVERAL OTHER ONES WERE RECALLED BUT NOT MY VIN NUMBER BUT IT'S THE EXACT SAME ISSUE.

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THE POWER TRAIN REPEATEDLY "SLIPS" AND MAKES UNUSUAL NOISES DURING ACCELERATION AND DEACCELERATION. 3RD PARTY OBSERVERS HAVE ALSO AND REPEATEDLY MADE SIMILAR OBSERVATIONS.

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WHEN ACCELERATING TO AROUND 40 MPH, ON THE FREEWAY, THE CAR STARTED SHAKING AND LOST POWER, CHECK ENGINE LIGHT ILLUMINATED AND THE SERVICE ENGINE NOW LIGHT ALSO LIT UP. TOOK THE CAR TO LOCAL DEALER AND THEY FIGURED CARS ELECTRONIC THROTTLE BODY (ETB) WAS DEFECTIVE AND WOULD COST $370+ TO REPAIR. AFTER INVESTIGATING THOROUGHLY, I DISCOVERED THIS WAS A DEFECT IN MORE THAN 1.6 MILLON FORD VEHICLES AND TOLD THE DEALER, BUT THE DEALER ALONG WITH FORD HQ ADVISED THEY WOULD NOT ASSIST IN THE PAYMENT OF THE PART OR REPAIR WHAT-SO-EVER.

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THE HORN QUIT SOUNDING UPON ACTIVATION BY THE HORN RELAY SWITCH ON THE STEERING WHEEL. IT DOES NOT SOUND WHEN PRESSING THE REMOTE TWICE TO CONFIRM IT'S LOCKED UP. IT DOES NOT SOUND WHEN THE ALARM IS ACTIVATED. THE FUSE IS OK. THE HORN RELAY DOES NOT CLICK WHEN HORN RELAY SWITCH ON STEERING WHEEL IS DEPRESSED. THE WIRES ARE ALL INTACT AND CONNECTED. I TOOK IT TO A FORD DEALER. THEY SAID IT WOULD COST $200-300 AND NEED THE CAR FOR 2 DAYS. ACCORDING TO ALL THE COMPLAINTS AND CONCERNS ABOUT THIS ISSUE ON VARIOUS WEBSITES, THOUSANDS OF OWNERS OF FORD FOCUS HAVE THE SAME ISSUE WITH THE SAME RESPONSE FROM THE DEALERSHIP.

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TL* THE CONTACT OWNS A 2014 FORD FOCUS. FOUR MONTHS AGO, THE CONTACT RECEIVED A RECALL LETTER FOR NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES:DOORS:LATCH). THE CONTACT STATED THAT IT EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE CONTACT CALLED AUTO NATION FORD SCOTTSDALE (8555 E FRANK LLOYD WRIGHT BLVD, SCOTTSDALE, AZ 85260, (480) 630-8287) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND WERE ON A NATIONAL BACKORDER. THE CONTACT RECENTLY RECEIVED AN EMAIL REGARDING THE SAME RECALL. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

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TCM HAS BEEN REPROGRAMMED ONE AND 2 NEW CLUTCHES HAVE BEEN INSTALLED UNDER WARRANTY. SHUDDER HAS RETURNED AT AROUND 12,000 MILES SINCE LAST NEW CLUTCH INSTALLED. FORD REFUSES TO DO ANYTHING SINCE IT WAS 120 MILES OVER THE WARRANTY. THIS IS A KNOWN ISSUE WITH THESE CARS.

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TRANSMISSION JERKS,SLIPS AND IF I WANT TO SKIP THE SHUDDERING I HAVE TO DRIVE FASTER ALSO IN REVERSE MODE I HIT THE CAR BEHIND ME WHILE PARKING BECAUSE THE REVERSE MODE MAKES THE CAR "JUMP" WHICH MAKES ME LOOSE CONTROL OF MY REVERSE SPEED AND THE CAR(TRANSMISSION) IS JUST BEING FIXED 1 WEEK AGO AND FORD PEOPLE TOLD ME IN FORD SERVICES THAT THAT IS HOW THE CAR IS SUPPOSED TO WORK! I DID NOT KNOW WHAT TO DO SO DECIDED TO SELL(LOOSING 2K DOLLARS) THE CAR THE WAY IT WAS BUT I DO NOT THINK THE CAR HAS TO BE ON THE STREETS IS JUST DANGEROUS ,SO IN A NUTSHELL IF I DONT WANT THE CAR TO JERK OR SHUDDER I HAVE TO STEP ON THE GAS PEDAL HARDER THAT IS JUST UNSAFE AND IN REVERSE MODE MAKES THE CAR 'JUMPS" AND HIT OTHER CARS WHILE PARKING. FORD SERVICE PEOPLE TOLD ME THAT IS NORMAL SO I DECIDED TO GET RID OF THE CAR, BUT I SWEAR IF I HAD THE MONEY I WOULD BUY ALL OF THE FOCUSES WITH POWER SHIFT TRANSMISSION AND DESTROY THEM JUST TO HAVE AMERICAN DRIVERS SAFE, PLEASE DO SOMETHING THIS IS UNVELIVABLE.

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MY 2014 FORD FOCUS ENGINE DIES WHEN IT RAINS. IT STARTED TO RUN ROUGH WHEN IT RAINED ABOUT A YEAR AGO AND THEN THE ENGINE DIED GOING 55 MPH WHEN IT WAS RAINING. HAD ENGINE WIRE REPLACED AND IT WAS FINE FOR A WEEK OR SO WHILE IT WAS DRY. 1ST TIME IT RAINED IT DIED AGAIN GOING 50MPH. TOOK IT IN AGAIN AND HAD CYLINDER AND COMPUTER BOX REPLACED (CRAZY ONLY 4 YEARS OLD). RAN FINE AGAIN UNTIL IT RAINED AND IT DIED AGAIN WHILE DRIVING ON HIGHWAY. WHEN IT DIES YOU ARE PUT IN A VERY BAD SITUATION. SOMEONE COULD DEFINITELY DIE. I GIVE UP. IT IS SITTING IN OUR DRIVEWAY BECAUSE WE PUT $800 INTO IT GETTING FIXED AND SO FAR NO LUCK. IF I KNEW IT COULD BE FIXED I WOULD TAKE IT IN. THE CAR DOES NOT RESTART WHEN IT GETS DRY OUT AGAIN. I TRY JUMPING IT AND FUSE 38 BLOWS EVERY TIME. IS THERE A RECALL ON THIS? IT IS A VERY SCARY PROBLEM AND I SEE THIS HAS HAPPENED TO MULTIPLE PEOPLE ON THE WEB.

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ON FRIDAY 27 OF APRIL 2018 I WAS DRIVING MY CAR , I MADE A STOP ON A RED LIGHT TO MAKE A RIGHT TURN THEN WHEN I ACCELERATED MY CHECK ENGINE TURN ON AND I FELT MY CAR MESS 2ND GEAR AND LOST POWER FOR 3 TO 4 SECONDS. AFTER THAT INCIDENT I PARK MY CAR AND I DECIDE TO RETURN HOME SO I TRY TO REVERSE AND MY REVERSE WASN'T WORKING. IMMEDIATELY I TOOK THE CAR TO A MECHANIC AND HE SCAN IT, SO HE GAVE ME THE CODE INDICATING IT WAS THE CLUTCH ACTUATOR B. ON MONDAY I WENT TO BUY THE PART AT THE LOCAL DEALER AND MY MECHANIC CHANGE IT AND IT FIX THE PROBLEM FOR A WEEK AND IT DID IT AGAIN ON MAY 5 2018. THIS TIME THE CAR LOSE POWER WHILE THE CAR WAS IN MOTION. I WAS DRIVING AT 55 MPH AND IT WAS RISKY FOR MYSELF AND FAMILY AND OTHER VEHICLES BECAUSE I COULD HAVE A ACCIDENT OR PUT PEOPLE IN DANGER. THE LOCAL DEALER DID THE DUAL CLUTCH REPLACEMENTS,THE SEALS AND THE TCM CONTROL MODUL AROUND 50000 MILES AGO AND EVEN AFTER THOSE REPLACEMENT AND REPAIRS THE CAR ISN'T WORKING WELL AND IT ALWAYS HAS ONE PROBLEM AND ANOTHER. THE ENGINE AND TRANSMISSION MOUNTS HAS BEEN A PROBLEM SINCE WE GOT THE CAR. ON BEHALF OF THE TRANSMISSION SHIFT PROBLEMS AND POOR DISIGN OF TE TRANSMISSION I HAVE TO CHANGE CONSTANTLY THE MOTOR AND TRANSMISSION MOUNTS.I HOPE FORD COMPANY TAKES CARE OF THIS PROBLEM AS RESPONSIBLE OF SELLING DEFECTIVE CARS AND TRYING TO ACT LIKE NOTHING IS HAPPENING AND PUTTING LIFE'S ON RISK....

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2014 FORD FOCUS DRIVING ON RT 1 AT 40MPH JUST STOP MOVING FORWARD IN TRAFFIC. WAS LUCKY TO PULL OVER TO THE SIDE OF THE ROAD. CAR WOULD NOT MOVE WHILE IN DRIVE. TURN OFF CAR FOR A FEW MINUTES THEN CAR WAS ABLE TO MOVE FORWARD. DON'T KNOW WHAT TO DO CAR ONLY HAS 19K MILES ON IT. PRIOR TO PURCHASING CAR USED AT FORD DEALER WITH 9K? MILES ON IT. ANOTHER TIME WHILE IN A PARKING LOT CAR WAS NOT ABLE TO GO IN REVERSE OR FORWARD AT AROUND 11K? MILES. TURN OFF CAR WAITED AND RESTARTED THEN IT WAS FINE. ALSO GET SHUDDERING IN THE TRANSMISSION ALL THE TIME. CALL FORD THEY WHERE NO HELP ON THIS MATTER AS THEY STATED THIS TRANSMISSION WOULD NOT BE COVERED UNDER WARRANTY.

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WHEN YOU ARE ACCELERATION FROM FIRST TO SECOND AND SOMETIMES SECOND TO THIRD THE CAR SHAKES VERY VERY BADLY AND MAKES IT HARD TO ACCELERATE.

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THE VEHICLE KICKS FORWARD DURING BRAKING. IT FEELS LIKE THIS HAPPENS AFTER A FULL CHARGE THE FIRST TIME THAT THE REGENERATIVE BRAKING MECHANISM TURNS ON. I HAVE ALSO EXPERIENCED A STRONG KICK WHEN BRAKING AND GOING OVER A BUMPS, SUCH AS THE BUMPS THAT ARE ON LANE DIVIDERS.

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I WAS DRIVING AND THE DOOR FLEW OPEN

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MY GAS NEEDLE DOSE NOT WORK MY CAR STALLS WHEN YOU PUT GAS IN IT GOES DEAD WHILE DRIVING HAS HAPPENED SEVERAL TIMES WAS TOLD IT WAS THE PURGE SOLENOID

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TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 20 MPH, THE VEHICLE BEGAN TO SWITCH GEARS INDEPENDENTLY. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME. THE VEHICLE WAS THEN TAKEN TO LIVERMORE FORD LINCOLN (2266 KITTY HAWK RD, LIVERMORE, CA 94551) WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE SAME DEALER WAS CONTACTED A SECOND TIME AND INFORMED THE CONTACT THAT THE CLUTCH FAILED AGAIN AND NEEDED TO BE REPAIRED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THEY COULD OFFER HIM A SMALL COMPENSATION. IF THE CONTACT ACCEPTED, THE MANUFACTURER WOULD NO LONGER BE RESPONSIBLE FOR ANYTHING THE CONTACT MAY EXPERIENCE DUE TO THE FAILURE. THE CONTACT DECLINED THE OFFER. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 3,400.

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CLUTCH RECALL NEEDS TO BE EXPANEDED!!! BURNING SMELL COMING FROM UNDER THE HOOD. WENT TO GET A OIL CHANGE AND SAID IT WAS THE CLUTCH PRESSURE PLATE CAN CAUSE FIRE. STOPPED DRIVING BATTERY DIED, REPLACED BATTERY, SMELL WENT AWAY AND THEN CAME BACK WHILE DRIVING...YESTERDAY BEFORE I WAS EXITING THE PARKING LOT SMELLED BURNING SMELL THEN WAS EXITING THE PARKING LOT TURNING LEFT ACROSS TRAFFIC WENT TO SHIFT AND COULD MOVE GEAR BUT CAR WOULD NOT GO. WAS ABLE TO GET IT TO WORK AFTER SEVERAL ATTEMPTS AS ON COMING TRAFFIC APPROACHED. MADE IT HOME SAFELY. CAN'T AFFORD TO NOT HAVE CAR AS WE ARE STILL MAKING PAYMENTS BUT CANT DRIVE WITH KIDS IN THE CAR DUE TO FIRE RISK. CAR WAS MADE IN MICHIGAN HAS 2.0L GDI ENGINE. CURRENTLY ONLY THE GTD1 ENGINE IS RECALLED.

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TL* THE CONTACT OWNED A 2014 FORD FOCUS. WHILE EXITING THE HIGHWAY APPROACHING AN EXIT RAMP, THE VEHICLE STALLED. THE INSTRUMENT PANEL CLUSTER WENT COMPLETELY BLANK AND THERE WAS A SUDDEN LOSS OF POWER. THE BRAKES WERE DIFFICULT TO APPLY AND THE CONTACT CROSSED OVER FOUR LANES OF TRAFFIC AND STRUCK A MEDIAN. NONE OF THE AIR BAGS DEPLOYED. THE VEHICLE WAS NOT INSPECTED AND DIAGNOSED BY A DEALER. THE VEHICLE WAS TOWED TO A YARD AND DEEMED DESTROYED DUE TO THE FAILURES. A POLICE REPORT WAS NOT FILED. THE DRIVER SUSTAINED MINOR BRUISING THAT DID NOT REQUIRE MEDICAL ATTENTION. THE MANUFACTURER WAS NOTIFIED OF THE CRASH AFTER IT HAPPENED. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

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STEERING WHEEL HAS LOCKED TWICE AFTER VEHICLE HAD STARTED AND WAS MOVING. FIRST WAS WHEN LEAVING A GARAGE AT WORK AND MOVING FORWARDS ON A TURN. SECOND WAS WHEN TRYING TO BACK OUT OF A PARKING SPOT IN REVERSE AND LOCKED UP. BOTH TIMES THE HUD POPPED UP A MESSAGE INDICATING FAILURE. TOOK TO DEALER TO DIAGNOSE AND THEY SAID I NEED A NEW STEERING RACK FOR $2300. SEEMS STRANGE OR FAULTY ON THE COMPANY CONSIDERING IT IS A 2014 FOCUS WITH ONLY 38K MILES ON IT THAT THIS WOULD FAIL SO SOON. NEVER BEEN IN AN ACCIDENT. I AM HOPING THIS DOESN'T HAPPEN WHILE DRIVING, OTHERWISE IT MIGHT NOT JUST BE REPAIR PROBLEM BUT A WRONGFUL DEATH SUIT AGAINST FORD. BEING UNABLE TO MOVE YOUR STEERING WHEEL WHILE DRIVING IS VERY DANGEROUS AND I AM CONFUSED THE ESTIMATE TO REPAIR WAS SO HIGH. OTHER WEBSITES INDICATE WELL UNDER $1,000 TO REPLACE A STEERING RACK WITH PARTS AND LABOR. I SUGGEST FORD FIX THIS PROBLEM WITH A RECALL BEFORE IT GETS WORSE FOR ME AND OTHER OWNERS.

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TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 25 MPH, THE VEHICLE SHIFTED GEARS INDEPENDENTLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE AND THEN TO CAPITAL FORD OF CHARLOTTE (5411 N TRYON ST, CHARLOTTE, NC 28213). THE CONTACT WAS ADVISED BY THE DEALER THAT THERE WAS A TECHNICAL SERVICE BULLETIN TO REPAIR THE TRANSMISSION CONTROL MODULE AND REPLACE THE CLUTCH ON THE VEHICLE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER FOR DIAGNOSTIC TESTING. FROM THERE, THE DEALER WOULD BE ABLE TO DETERMINE IF THEY WOULD REPAIR THE VEHICLE FOR FREE BASED ON THE DIAGNOSIS. THE CONTACT WAS STILL AWAITING THE DETERMINATION FROM THE MANUFACTURER. THE FAILURE MILEAGE WAS 57,000. THE VIN WAS NOT AVAILABLE.

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WHILE DRIVING DOWN INTERSTATE 75 SOUTH AT 70 MILES PER HOUR, CAR SET ON CRUISE CONTROL, THE CAR LURCH FORWARD. WHEN TRYING TO RESUME SPEED THE GAS PEDAL DID NOT RESPOND COASTED THROUGH A LANE OF TRAFFIC TO THE SIDE OF THE ROAD WHERE THE CAR DIED. UNABLE TO RESTART THE VEHICLE WAS TOWED TO THE NEAREST FORD DEALERSHIP MATTHEW CURRY IN NOKOMIS. AFTER THREE DAYS OF SITTING FORD DECIDED TO LOOK AT THE CAR AND QUICKLY DETERMINED THE PROBLEM WAS A PURGE VALVE STICKING CAUSING A VACUUM IN THE GAS TANK WHICH CAUSED THE TANK TO COLLAPSE AND DAMAGE THE FUEL PUMP. IT WAS EASY TO RECOGNIZE BECAUSE THEY HAVE SEEN THIS SAME SITUATION MANY TIMES ON THE FOCUS MODEL. A DOCUMENTED RECALLL HAS OCCURRED IN AUSTRALIA AND NEW ZEALAND OVER THIS VERY SAME ISSUE FORD A US MANUFACTURED CAR YET NO RECALL IN THE US. I CAN FIND MORE THAN 100 REPORTS ONLINE REGARDING THIS SAME SITUATION IN THE US BUT FORD WILL NOT TAKE ANY RESPONSIBILITY. I HAVE SPOKE TO CORPORATE WHERE THEY ISSUED A CASE/CLAIM # 14636968. THEY THEN ADVISE ME TO CALL THE SERVICE MANAGER WHO SAYS HE SENT EVERYTHING TO CORPORATE THEN GIVEN THE RUN AROUND. I HAVE CALLED CHEVROLET AND HONDA THEY DON'T SEEM TO HAVE A PROBLEM WITH GAS TANKS COLLAPSING. FORD STEP UP AND TAKE RESPONSIBILITY FOR THIS FAULTY SYSTEM. I AM GRATEFUL WE ARE SAFE THIS MALFUNCTION WHILE DRIVING 70 ON A BUSY FLORIDA INTERSTATE DURING RUSH HOUR COULD HAVE ENDED MUCH DIFFERENTLY.. RIDICULOUS FLAWED PRODUCT

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HORN FREQUENTLY GOES INTERMITTENT FOR WEEKS AT A TIME, THIS OCCURS WHILE DRIVING IN BOTH CITY AND HIGHWAY CONDITIONS AND WHEN THE VEHICLE IS PARKED. THIS HAS CAUSED NUMEROUS NEAR COLLISIONS AS I AM UNABLE TO MAKE OTHER VEHICLES AWARE OF A SITUATION AS THEY TRY TO MERGE IN MY LANE. REPLACEMENT OF THE HORN ASSEMBLY HAS NOT RESOLVED THE ISSUE, AND TESTING BY THE DEALER HAS NUMEROUS FAULT CODES WHEN THE HORN DOES FAIL INDICATING A SHORT. TPMS SENSOR FAULT HAS NOW RECENTLY COME ON WHEN ACTUATING THE HORN AND DEALER IS STILL TRYING TO ISOLATE THE CAUSE OF THIS NEW ISSUE.

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I WAS DRIVING IN THE #1 LANE IN MODERATE TRAFFIC ON THE FREEWAY, GOING ABOUT 40 MPH, MOVING STRAIGHT AHEAD, AND SLIGHTLY ACCELERATING. AN ALERT SHOWED UP ON MY DASH SCREEN STATING THAT THERE WAS AN ISSUE WITH STEERING ASSIST. AS I PULLED OFF THE FREEWAY, I NOTICED THAT IT WAS SIGNIFICANTLY MORE DIFFICULT TO TURN MY STEERING WHEEL, AND AS I TOOK A RIGHT TURN AT THE FREEWAY EXIT, IT WAS ALMOST IMPOSSIBLE TO TURN. I HAD THE VEHICLE TOWED TO A MECHANIC WHO RECOMMENDED THAT I HAVE IT TAKEN TO THE DEALERSHIP, AS HE BELIEVED IT FELL UNDER THE SAME STEERING ISSUE THAT MANY OTHER FORD MODELS HAVE LATELY BEEN RECALLED FOR. THE DEALERSHIP CONFIRMED THAT THE STEERING GEAR WILL NEED TO BE REPLACED, AT FULL COST TO ME BECAUSE THE FOCUS DOES NOT FALL UNDER THESE RECALLS. FORD MUST ISSUE A RECALL FOR THE FOCUS MODELS IN ADDITION TO THOSE THAT HAVE ALREADY BEEN RECALLED. I AM NOT THE ONLY FOCUS OWNER TO EXPERIENCE THIS TERRIFYING ISSUE, WHICH COULD HAVE EASILY CAUSED AN ACCIDENT HAD MY STEERING ASSIST GONE OUT IN A SLIGHTLY DIFFERENT SITUATION. THIS IS A LIFE THREATENING FAULT AND FOCUS OWNERS NEED TO BE AWARE THAT THE VEHICLES THEY ARE DRIVING ARE DANGEROUS.

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WENT TO AUTOZONE FOR POWER STEERING FLUID. THEY ASKED YEAR MAKE MODEL SAID IT DOESN'T REQUIRE IT. I LEFT AN ON MY WAY OUT STEERING LOCKED. PRAISE THE LORD NO ONE WAY HURT.

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LATE IN THE MONTH OF FEBRUARY 2018 I CAME OUT TO MY CAR ON A RAINY FRIDAY AND WHEN I TURNED ON MY VEHICLE THE WINDSHIELD WIPERS BEGAN TO OPERATE ERRATICALLY AND PERSISTENTLY WITH NO ABILITY TO CONTROL THEM AS THE DRIVER. THE PROBLEM CONTINUED FOR OVER A WEEK AND THE WIPERS WOULD OPERATE UNPREDICTABLY AND EVEN WHEN THE CAR WAS FULLY SHUT OFF INCLUDING THE IGNITION POWER. THIS IS A SERIOUS HAZARD CAUSED BY A KNOWN FAULTY PART ON THIS MODEL OF CAR THAT IS SUSCEPTIBLE TO SHORTING OUT.

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