Aug 27, 2018AirbagsSpeed controlFuel system
THE CAR LOST ALL POWER AND SPEED ON THE HIGHWAY. THERE WERE NO LIGHTS INDICATING THERE WAS A PROBLEM AND LEFT US STUCK ON SIDE OF THE ROAD. SINCE THE INCIDENT THE CAR HAS STOPPED SEVERAL TIMES. I ALSO TOOK TO FORD DEALER WHERE IT WAS PURCHASED MAKING A COMPLAINT.
NHTSA ODI 11122770
Aug 26, 2018Transmission & drivetrain
WHY DON"T ANY WEBSITES SHOW THERE IS A CLASS ACTION LAW SUIT FOR 2012-2016 FORD FOCUS (AND 2011 - 2016 FIESTAS) ??? THESE CARS ARE NOT SAFE!!!! LAWSUIT SETTLED OCT. 2017, NOW IN APPEALS. SUPPOSED TO COVER THROUGH 7 YEARS 100K. PURCHASED THIS CAR USED FROM DUBLIN HYUNDAI. RENTAL 4+ YEARS ENTERPRISE. PRIOR SERVICE AT SALINAS FORD = TRANSMISSION "FLASHED", REPLACED TCM @ 15K AND CLUTCH @ 50K. DROVE FINE ON FLAT ROADS; STARTED SHUDDERING VIOLENTLY AT LOW SPEEDS AND ON HILLS. LOSES POWER AS WELL. NOT SAFE!!! LOCAL SONORA FORD WILL NOT SERVICE "DOESN'T MEET THE 250 RPMS "(CURRENTLY "ONLY" 192) LOCAL FORD WILL NOT FIX AND HYUNDAI DOESN'T WANT TO EITHER. LOCAL FORD GUYS TOLD MY 18 YEAR OLD TO "DRIVE IT LIKE YOU STOLE IT" AND PUNCH THE GAS. THEY ALSO AGREE IT IS NOT SAFE BUT "THEIR HANDS ARE TIED". THEY SAY A NEW CLUTCH WILL MAKE IT OKAY FOR 15-20K MORE, BUT IT THE SHUDDERING WILL RE-OCCUR!! THESE CARS ARE NOT SAFE AND ARE LEMONS AND ALL SHOULD BE REPURCHASED BY FORD AND TAKEN OFF THE ROADS!
NHTSA ODI 11122411
Aug 24, 2018Body & structure
FORD (MULTIPLE MODELS AND YEARS) DOOR LATCH RECALL. I HAD ALREADY SUBMITTED A REQUEST TO ADD OUR VEHICLE TO THE RECALL LIST. FORD STARTED A RECALL REGARDING THE LATCH ON THEIR DOORS MALFUNCTIONING, CAUSING THEM TO JUST SWING OPEN AND NOT STAY CLOSED. OUR 2014 FORD FOCUS HAD THIS PROBLEM DESPITE US TRYING TO FIX IT AND CLOSE THE PASSENGER SIDE BACK DOOR MULTIPLE TIMES. FORD REFUSED TO FIX THE PROBLEM WITHOUT CHARGING US BECAUSE OUR VIN NUMBER WAS NOT INCLUDED IN THE RECALL, BUT WE STILL HAD THE EXACT SAME PROBLEM.
NHTSA ODI 11122231
Aug 24, 2018Electrical systemSpeed controlFuel system
MY CAR WOULD STALL WHEN I WAS TURNING OR DRIVING, BUT AT FIRST I COULD TURN IT OFF AND BACK ON AND IT WOULD RUN JUST FINE. THEN MY CAR STARTED SHOWING ME THAT I HAD A FULL TANK OF GAS WHEN I DIDN'T. I FOUND OUT THAT THE ISSUE IS THE GAS TANK, A $450 FIX. THESE PLASTIC GAS TANKS ARE COLLAPSING ON ITSELF, MY FRIEND HAD A 2012 FOCUS AND WAS TOLD THAT THE GAS TANK WAS SHRINKING AND THAT IT WOULD KEEP SHRINKING UNTIL THE GAS TANK WAS ALMOST COMPLETELY GONE. THIS NEEDS TO BE A RECALL!!!
NHTSA ODI 11122051
Aug 21, 2018Body & structure
BACK PASSENGER DOOR DOES NOT LATCH CLOSED. WE DISCOVERED THIS 8/19 BECAUSE WE WERE DRIVING, AND WHEN WE STOPPED THE BACK DOOR OPENED AND THEN MADE THE SOUND LIKE IT WAS GOING TO CLOSE, BUT IT NEVER DID. TRIED MULTIPLE TIMES TO CLOSE THE DOOR BUT IT NEVER LATCHED SHUT. TRIED TO TURN THE LATCH ITSELF IN THE DOOR, THAT WASN'T THE PROBLEM. 1.5 MILLION CARS MADE BY FORD, INCLUDING 2013-15 FORD FOCUSES, WERE RECALLED IN 2016 FOR THE EXACT SAME ISSUE. WE BOUGHT THIS CAR USED ABOUT 6 MONTHS AGO AND NOW THE BACK DOOR NO LONGER LATCHES. BARELY HAVE 30,000 MILES ON THE CAR. TWO DIFFERENT DEALERSHIPS STATED THAT OUR VIN NUMBER IS NOT CONSIDERED TO HAVE THIS RECALL AND REFUSED TO REPLACE THE DOOR/LATCH UNLESS WE PAY. EVEN THOUGH WE OBVIOUSLY HAVE THE EXACT PROBLEM AS DESCRIBED IN THEIR PUBLIC MEDIA STATEMENT BACK IN SEPT. 2016. SO WE SPENT $680 TO REPAIR SOMETHING THAT THE FORD DEALERSHIP SHOULD HAVE FIXED BEFORE EVEN SELLING US THE CAR. THEY, APPARENTLY, WOULD PREFER US DRIVING IN A CAR THAT'S CREATING A HAZARD TO OURSELVES AND OTHER DRIVERS THAN ACTUALLY FIX THEIR MISTAKES AND KEEP PEOPLE SAFE.
NHTSA ODI 11121185
Aug 20, 2018Transmission & drivetrain
I HAVE ALREADY REPLACED MY CLUTCHES ONCE BUT CONTINUE TO HAVE THE SAME PROBLEM. MY DEALER SHIP STATES THAT THEY CANNOT HELP FOR MY CAR DOES NOT MEET THE QUALIFICATIONS FOR IT TO BE COVERED UNDER WARRANTY EVEN THOUGH IT HAS NIT EXCEEDED THE 150,000 MILES. I FEEL UNSAFE FOR MY VEHICLE SHUTTERS WHEN I DRIVE AND NOW HAS BEGUN TO LOSE POWER WHEN I PUSH ON THE GAS PEDDLE.
NHTSA ODI 11121010
Aug 18, 2018Electrical system
"DOOR AJAR" WARNING APPEARS FOR FRONT PASSENGER DOOR EVEN WHEN DOOR IS CORRECTLY CLOSED. LEADS TO A CASCADE OF OTHER ISSUES, BIGGEST SAFETY ISSUE WOULD BE DOORS MAY ALL REFUSE TO LOCK AT VARIOUS TIMES. ALSO RUNS VARIOUS LIGHTS AFTER PARKING VEHICLE, MIGHT AFFECT BATTERY CHARGE. I BELIEVE THE DOOR CLOSED SENSOR IS FAILING, THIS IS THE LOCK MECHANISM THAT WAS REPLACED IN AN EARLIER RECALL. PROBLEM BEGAN ABOUT A MONTH AGO, AT AROUND 33,000 MILES. MY DOOR LATCHES WERE REPLACED IN DECEMBER 2017 AT 21,000 MILES.
NHTSA ODI 11120815
Aug 16, 2018Transmission & drivetrain
THIS MAY BE A DUPLICATE REPORT. I TRIED ON A DIFFERENT SERVER, BUT THE SAVED PAGE WAS BLANK. I PURCHASED THE CAR USED FROM A RENTAL CAR AGENCY. IT HAD ABOUT 25, 000 OR 30,000 MILES. WITH A SHORT TIME THE CAR STARTED 'BUCKING' WHEN SHIFTING THROUGH THE LOWER GEARS. THE CLUTCH WAS REPLACED. LESS THAN ONE YEAR THE CAR STARTED 'BUCKING' AGAIN. THE CLUTCH WAS REPLACED AGAIN. BOTH TIMES AT A FORD DEALERSHIP. IN THE LAST MONTH THE 'BUCKING' HAS STARTED AGAIN. I WAS TOLD THAT THIS IS NOT COVERED UNDER WARRANTY, EVEN THOUGH IT IS THE SAME 'SYMPTOM' AND THE SAME PART. I WAS TOLD BY THE MANAGER THAT MY CAR IS NOT THE ONLY CAR THAT HAS HAD THIS PROBLEM.
NHTSA ODI 11120527
Aug 15, 2018Transmission & drivetrain
2014 FORD FOCUS HAS SHUT DOWN WHILE DRIVING TWO TIMES. ONCE IN THE MIDDLE OF A BUSY ROAD I WAS ABLE TO COAST THE CAR INTO A PARKING LOT. THE SECOND TIME IN MY NEIGHBORHOOD, BOTH TIMES TRANMISSUON FAULT SERVICE NOW FLASHED, THE CAR SHUDDERED UNTIL IT WAS AT A COMPLETE STOP. I'VE HAD THE CLUTCH REPLACED/FIXED 2 TIMES NEITHER COVERED UNDER FULLY AND I WAS RESPONSIBLE TO PAY MY WARRANTY DEDUCTIBLE. I HAVE HAD THE TRANDMISSION CONTROL MODULE FIXED ONCE AND NOW IN THE SHOP AGAIN, BUT WAS TOLD THEY DON'T KNOW WHAT THE ISSUE IS, HAVEN'T SEEN THE CODES THAT POPULATED BEFORE. EACH TIME I DRIVE THAT CAR I LITERALLY RISK MY LIFE, TO HAVE A CAR JUST DROP RPM TO 0, SHUDDER AND JERK UNTIL I CAN FIND SOMEWHERE TO PARK IT. I DRIVE 40 MILES ONE WAY TO WORK TAKING UP TO 5 DIFFERENT FREEWAYS. AT WHAT POINT DOES MY SAFETY AND THOSE DRIVING AROUND ME BECOME AN ISSUE? WHEN I STALL OUT MID HIGHWAY? WHEN THE CAR JERKS TO A STOP AND SOMEONE SLAMS INTO ME? EACH TIME THE CAR HAS BEEN TAKEN IN, I AM TOLD THE PROBLEM IS FIXED, YET I FIND MYSELF BACK AGAIN WITHIN MONTHS FOR THE SAME ISSUE. LOSING POWER ON A CAR WHILE BEING IN FULL MOTION GOING UP TO 45 MPH, IS NOT SAFE FOR ANYONE. HAVING TO DRIVE A CAR THAT CONSISTENTLY SHAKES AND JERKS WHILE IN MOTION, IS NOT SAFE. HOW MANY MORE TIMES DOES THIS NEED TO OCCUR BEFORE SOMEONE REALIZES THIS MODEL IS NOT SAFE!
NHTSA ODI 11120125
Aug 15, 2018Fuel system
I HAVE READ PLENTY REVIEWS AND EVEN CHECKED MY CREDIT REPORT WHERE FORD CARS OF THE 2014 HAS RECALLS ON THE FUEL PUMP OR FUEL SYSTEM. WHEN I FIRST BROUGHT THE CAR WE HAD TO GET THE CLUTCH REPLACE AND IT STILL HAD GAGING ISSUES. THE CAR CUTS OFF IN TRAFFIC AND I DO NOT HAVE AN EXTENDED WARRANTY DUE TO THE FACT THAT KT WOULD NEVER COVER PRE-EXISTING CONDITIONS. WE EVEN CALLED A FORD AND THEY WOULD NOT HELP US. THIS FUEL SYSTEM NEEDS TO BE FIXED.
NHTSA ODI 11120221
Aug 14, 2018Transmission & drivetrain
THE CAR "BUCKS" WHEN SHIFTING THROUGH THE GEARS. THIS IS AN AUTOMATIC. I HAVE HAD THE CAR FOR THREE YEARS. IT WAS PURCHASED AS A USED RENTAL CAR WITH 30,000 MILES, IF I REMEMBER CORRECTLY. WITHIN THREE MONTHS I HAD A CLUTCH REPLACED. LESS THAN A YEAR LATER, THE CLUTCH WAS REPLACED AGAIN. NOW, LESS THAN TEN MONTHS LATER, THE CLUTCH HAS GONE BAD AGAIN. (THAN 25,000 MILES). I WAS TOLD THAT THIS WILL NOT BE COVERED. I WAS TOLD THAT I AM NOT THE ONLY CUSTOMER THAT HAS HAD THIS EXPERIENCE WITH CLUTCHES.
NHTSA ODI 11119992
Aug 12, 2018Engine
HAVE A 2014 FORD FOCUS HAS MANY RECALL NOW TRANSMISSION WENT OUT AND IT'S IN SHOP.
NHTSA ODI 11119480
Aug 9, 2018Transmission & drivetrain
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE OPERATING THE VEHICLE AND MAKING A TURN, THE CLUTCH BECAME STUCK. THE CLUTCH UNLOCKED ONCE THE VEHICLE WENT INTO SECOND GEAR. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AUTOMAX HYUNDAI (3301 E CENTRAL TEXAS EXPY, KILLEEN, TX 76541, (888) 840-5771) WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 72,000.
NHTSA ODI 11118827
Aug 8, 2018Transmission & drivetrain
MY CAR HAS A SEVERE TRANSMISSION SHUDDER WHEN APPLYING GAS AFTER STOPPING. IT HAS BEEN DIAGNOSED THAT IT NEEDS A NEW CLUTCH. I'M AWARE THAT FORD HAS EXTENDED THE WARRANTY ON ON THIS MODEL FOCUS DUE TO A DYSFUNCTION WITHIN THE DESIGN OF THE DUAL CLUTCH SYSTEM, HOWEVER MY VIN NUMBER HAS NOT RECEIVED THIS EXTENDED WARRANTY FOR SOME REASO AND I WOULD HAVE TO PAY TO GET IT REPAIRED. . THE CAR IS NOT SAFE DUE TO A DEFECT.
NHTSA ODI 11118500
Aug 8, 2018Engine
WHEN I DRIVE MY VEHICLE, I BELIEVE THE TRANSMISSION IS HAVING PROBLEMS WITH SHIFTING GEARS. IT SHAKES REALLY BAD WHEN I'M GETTING UP TO 20 MPH THEN IT SOME WHAT STOPS. THE CAR WILL IDEAL REAL LOUD OR THE RPMS WILL GO UP HIGH FOR NO REASON WHEN I'M AT A STOP. SOMETIMES THE RPMS WILL GO UP HIGH WHEN I'M ON CRUSE CONTROL AS IF I'M PRESSING THE GAS DOWN (FAST AND ALL THE WAY TO THE GROUND) BUT I AM NOT.
NHTSA ODI 11118548
Aug 7, 2018SteeringElectronic Stability Control (esc)
WHILE DRIVING IN THE PARKING LOT, THE CAR (2014 FORD FOCUS 5DR HB) SUDDENLY LOSS POWER. UNFORTUNATELY, THE RECALL ONLY APPLY TO THE ELECTRIC MODEL. MAKES/MODELS/MODEL YEARS: FORD/FOCUS ELECTRIC/2012-2014 MFR'S REPORT DATE: OCTOBER 28, 2013 NHTSA CAMPAIGN NUMBER: 13V-523 COMPONENTS: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM) POTENTIAL NUMBER OF UNITS AFFECTED: 2,456
NHTSA ODI 11118341
Aug 7, 2018Transmission & drivetrain
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING APPROXIMATELY 25 MPH, THE TRANSMISSION CLUTCH FAILED. UPON DEPRESSING THE ACCELERATOR PEDAL, THE TRANSMISSION GEARS SLIPPED AND THE VEHICLE WOULD NOT ACCELERATE BEYOND 25 MPH. COURTESY FORD LINCOLN (1313 NORTHEAST 122ND AVE, PORTLAND, OREGON 97230, (971) 533-8712) DIAGNOSED THAT THE TRANSMISSION CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS PARTIALLY REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.
NHTSA ODI 11118387
Aug 6, 2018Electrical system
RADIO, HAS DEVELOPED CRACKING, POPPING, FEEDBACK, BOTH WHEN THE CAR IS ON AND WHEN IT'S NOT. HOT OPERATION. UNSERVICABLE
NHTSA ODI 11115875
Jul 31, 2018Transmission & drivetrain
THE FIRST DAY I DRIVE THIS CAR BUT SALES PERSONNEL TOLD ME IT THE NEW FORD TRANSMISSIONS IS MADE. WHEN COME TO A STOP AN GETTING READY TO TAKE OFF YOU CAN'T GET THE POWER WHEN PUSH ON GAS PADDLE. TO GO HAVE WAIT FOR POWER TO KICK IN SLOWLY. WENT TO DEALERSHIPS BUT NO HELP. I HATE TO WAIT UNTIL I GET INJURY IN ORDER GET HELP.
NHTSA ODI 11114773
Jul 30, 2018Fuel system
I WAS DRIVING ON A CITY ROAD WHEN THE CAR STALLED WHILE I WAS IN MOTION. I PULLED OVER SAFELY AND IT WOULD NOT START BACK UP.
NHTSA ODI 11114645
Jul 29, 2018Electrical systemBody & structureEngine
ALL SINCE PURCHASE IN JAN 2014. WITHIN A FEW MONTHS OF NEW PURCHASE: ELECTRICAL ISSUES AND ERRORS UNKNOWN TO FORD, NEED FOR TRANSMISSION SWAP, 2 OR 3 RECALLS RE TRANSMISSION AND DOOR REPLACEMENT, HORN STOPPED WORKING (WHILE IN 65MPH TRAFFIC I95 AND ALMOST IN AN ACCIDENT). CONSTANTLY IN SHOP AND CONTINUAL ISSUES WITH STALLING (ONCE, STOPPED IN 65MPH TRAFFIC ON MAJOR INTERSTATE I95 IN LEFT LANE), SYNCH AND PHONE SYSTEM HAS NEVER WORKED CORRECTLY. 3 WEEKS AGO, AFTER STOPPED AT A TRAFFIC LIGHT IN RUSH HOUR TRAFFIC IN PHILADELPHIA, DEPRESSED GAS PEDAL AND WENT IN TOTAL REVERSE! DID THIS TWICE BEFORE COMPLETELY TURNING CAR OFF AND HAD TO BE TOWED.
NHTSA ODI 11114365
Jul 29, 2018Transmission & drivetrain
THE CAR WAS MAKING A RATTLING NOISE WHEN GOING UP HILLS AND WHEN ACCELERATING FROM A STOPPED POSITION (STOP-LIGHT). THERE WAS ALSO SOME SHAKING AND JERKING. IT WAS DETERMINED THAT IT WAS AN ISSUE WITH THE CLUTCH (A CLASS ACTION LAWSUIT ADDRESSED THIS). THE PROBLEM WAS REMEDIED ON 11/9/17. THE CAR IS STARTING TO EXPERIENCE THE SAME SYMPTOMS AGAIN ALTHOUGH THE RATTLING NOISE IS NOT AS LOUD AS IT WAS THE FIRST TIME. THE CAR MAKES A RATTLING SOUND WHEN GOING UP HILLS, AROUND CURVES, AND WHEN ACCELERATING FROM A STOPPED POSITION. THE CAR WAS TAKEN TO THE SAME DEALERSHIP WHERE THE PROBLEM WAS CORRECTED BEFORE AND I WAS GIVEN THE RUN AROUND: I WAS TOLD THE RATTLING NOISE WAS "NORMAL". I ASKED FOR THE INVOICE TO SPECIFICALLY STATE, "THE RATTLING NOISE HEARD IS NORMAL" (IN ORDER TO DOCUMENT WHAT IS GOING ON), BUT THEY DID NOT HONOR THE REQUEST.
NHTSA ODI 11114388
Jul 27, 2018Body & structure
FORD REPLACED THE DOOR LATCHES UNDER RECALL 9 MONTHS AGO AND THE DRIVER DOOR LATCH HAS BROKEN, AGAIN. FORD STATES THAT WARRANTY FOR RECALL PARTS IS 12 MONTHS/12,000 MILES. I HAVE DRIVEN 14,000 SINCE THE REPAIR. THIS IS STILL AN ACTIVE RECALL AND YET THE DEALER IS CHARGING APPROXIMATELY $300.00 FOR THE REPAIR. THIS IS SO WRONG, IT'S STILL A SAFETY ISSUE AS NOW MY DRIVER DOOR WON'T STAY CLOSED.
NHTSA ODI 11114114
Jul 27, 2018EngineFuel system
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING LOW SPEEDS, THE VEHICLE EXPERIENCED A LOSS OF POWER. THE CONTACT ALSO STATED THAT THE FUEL GAUGE FLUCTUATED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE FUEL DELIVERY MODULE MALFUNCTIONED. THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND TRANSFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
NHTSA ODI 11114157
Jul 27, 2018Transmission & drivetrain
SINCE PURCHASING THE VEHICLE WE HAVE ALL READY HAD THE CONTROL MODULAR CHANGED AND IT WAS PREVIOUSLY CHANGED 2 TIMES BY PREVIOUS OWNER IT NOW HAS BEEN AFFECTING THE CAR FOR 3 MONTHS AGAIN AND IT IS NO LONGER COVERED UNDER WARRANTY. THE CAR VIOLENTLY SHACKS WHEN YOU TRY TO ACCELERATE FROM A STOP, IT SOME TIMES WON'T EVEN GO AT ALL! THIS HAS BECOME A MAJOR ISSUE AND EVERY OTHER FOCUS OWNER I SPEAK WITH SAYS THEY HAVE THE SAME PROBLEM AND FORD WON'T DO ANYTHING... MY PART IS WARRANTED BUT NOT THE LABOR AND THAT'S THE EXPENSIVE PART, THIS IS A ONGOING ISSUES AND NOT FAIR TO SOMEONE THAT STILL HAS 3 YEARS TO PAY ON A CAR...
NHTSA ODI 11114214