What 2,584 owners told NHTSA about the 2014 Ford Focus Bev

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE OPERATING THE VEHICLE, THE FUEL GAUGE DISPLAYED INACCURATE INFORMATION AND INDICATED THAT MORE FUEL WAS IN THE FUEL TANK THAN ACTUALLY WAS IN THE TANK. THE VEHICLE WAS TAKEN TO DON GASGARTHS FORD (3156 TAMIAMI TRAIL, PORT CHARLOTTE, FL) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP WAS FAULTY WAS AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 40,000.

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THE DUAL-CLUTCH TRANSMISSION IN MANY FORD PRODUCTS HAS ISSUES. THE CARS OFTEN SLAM INTO GEAR OR FEEL LIKE THEY ARE SLIPPING.

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TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT HEARD A GRINDING SOUND COMING FROM THE FRONT DRIVER SIDE WHEEL. UPON INSPECTION, IT WAS DISCOVERED THAT THE FRONT BRAKE CALIPER WAS FAULTY. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER (KOONS FORD, 6970 SECURITY BLVD, BALTIMORE, MD) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. ALSO, WHILE OPERATING THE VEHICLE, THE SPEED WOULD SUDDENLY REDUCE AND THE VEHICLE WOULD FAIL TO ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL INJECTORS WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE FAILURE WAS REMEDIED. THE FAILURE MILEAGE WAS 30,000.

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MY 2014 FOCUS ST STALLS EVERY TIME I COME TO A STOP EVEN WITH A FULL TANK OF GAS DUE TO A FAILING CPV WHICH IS PART OF THE CURRENT FORD RECALL 18V735. HOWEVER FORD HAS STILL NOT GOTTEN A REMEDY AND MY CAR HAS BEEN WAITING ALMOST ALMOST 4 MONTHS NOW FOR THIS RECALL TO BE READY SINCE IT STARTED.

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WHEN ACCELERATING, EITHER FROM A COMPLETE STOP OR WHILE IN MOTION, CAR SHUDDERS VIOLENTLY WHILE SWITCHING GEARS. SOMETIMES THIS RESULTS IN LOSS OF ACCELERATION.THIS HAS SCARED US QUITE A FEW TIMES WHEN ACCELERATING THROUGH AN INTERSECTION AS THE POWER LOSS HAS PUT US IN SITUATIONS WHEN AN ACCIDENT COULD EASILY HAVE OCCURRED. THIS SHUDDER HAPPENS 90% OF THE TIME WHEN ACCELERATING, AND IS GETTING WORSE. CLUTCHES WERE REPLACED NOT LONG AFTER WE BOUGHT IT (BOUGHT USED FROM DEALER IN 2016), AND WE WERE TOLD BY THE DEALER IN 2018 THAT THE CLUTCHES NEEDED TO BE REPLACED AGAIN, AND SINCE THEY WERE 2 MONTHS OUT OF WARRANTY, WE WOULD HAVE TO COUGH UP THE $1800 OURSELVES TO REPLACE THE CLUTCHES FOR THE SECOND TIME IN A CAR THAT WAS THEN 4 YEARS OLD.

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CAR IS VERY HESITANT WHEN ATTEMPTING TO ACCELERATE. HIGHLY CONCERNED OF RECALL REPAIR TIME FRAME DUE TO POSSIBILITY OF CRASH. THIS HAS OCCURRED SINCE PURCHASE IN 2016 DURING EVERY USE.

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MY CAR ACTUALLY STOPPED ON ME ON SUNDAY MAY 13, 2018 OFF I-35 ON FREEWAY. I WAS DRIVING WITH MY SON AND DAUGHTER IN LAW IN THE CAR AND I BEGIN TO FEEL THE CAR JUST SLOW DOWN. IT WAS FRIGHTENING BECAUSE I WAS ON THE FREEWAY AND WITH NO WARNING, THE CAR SLOWED DOWN TO "TURTLES PACE" AND I TRIED TO EXCELERATE BUT NOTHING HAPPENED. HAD TO IMMEDIATELY GET IN LANE TO GET CAR OFF THE FREEWAY. IT STALLED OUT. WE HAD TO WAIT FOR HOURS IN THE DARK UNTIL MY SON CAME TO PICK US UP. I HAD TO LEAVE THE CAR UNTIL THE NEXT DAY. I HAD THE CAR TOWED TO CAR REPAIR AND HE TOLD ME HE COULD NOT FIX IT BECAUSE OF RECALL. I HAD TO PAY THE CAR REPAIR FOR THE PART HE ORDERED THAT HE WAS NOT ABLE TO USE. I THEN HAD THE CAR TOWED TO AUTO NATION FORD IN ARLINGTON, TX AND THEY CHARGED ME TO FIX THE CAR AND DID NOT RECOGNIZE THE RECALL. I FELT LIKE AUTO NATION FORD DID NOT EVEN TRY TO SEE ANYTHING AS A RECALL THEY JUST WANTED THERE MONEY. MY CAR STILL HESITATES AND I AM REALLY AFRAID TO DRIVE IT BUT HAVE NO CHOSE

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MY CAR HAS LITERALLY LOST POWER AND TURNED OFF WHILE DRIVING AT SPEEDS IN EXCESS OF 55 MPH ON MULTIPLE OCCASIONS, ONCE ALMOST RESULTING IN A CRASH IN A LOCAL TRAFFIC TUNNEL. I HAVE ALSO BEEN STRANDED TWICE WITHOUT FUEL DUE TO INNACURATE DISTANCE TO EMPTY READINGS. THE LOCAL AUTONATION FORD DEALERSHIP IN MOBILE, AL HAS REFUSED TO REPROGRAM THE POWERTRAIN CONTROL MODULE PER THE RECALL ISSUED BY THE NHSTA WITHOUT A FEE OF $130. WHAT RECOURSE DO I HAVE TO HAVE THIS RECALL ADDRESSED AT NO EXPENSE WHICH IS CLEARLY EXPRESSED IN NHTSA RECALL NUMBER 18V735.

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CAR STALLED WHILE DRIVING DOWN A MAJOR HIGHWAY, HAD TO HAVE IT TOWED. FORD HAS NO CURRENT FIX FOR THE RECALL ON THE PCV VALVE. THE ONLY SOLUTION THEY GAVE ME WAS TO KEEP THE FUEL TANK ABOVE HALF FULL ("UNTIL THE VEHICLE IS SERVICED FOR THIS CONCERN CUSTOMERS ARE ADVISED TO MAINTAIN AT LEAST 1/2 TANK OF FUEL") , HOWEVER WHEN THE ISSUE OCCURRED FOR THE SECOND TIME I HAD OVER 3/4 OF A TANK. IVE CALLED THE CUSTOMER SERVICE LINE AND ALSO TALKED TO THE DEALERSHIP FROM WHERE I BOUGHT THE VEHICLE. WOULD NOT OFFER A RENTAL CAR BECAUSE THE CAR IS STILL DEEMED SAFE TO DRIVE ("AN ENGINE STALL WHILE DRIVING WITHOUT WARNING OR WITHOUT THE ABILITY TO RESTART, CAN INCREASE THE RISK OF A CRASH.")... ALTHOUGH IN THE RECALL LETTER RECEIVED SAYS "MAY INCREASE RISK OF CRASH". ALSO WITH THIS RECALL THEY SAY "CAUSING THE PLASTIC FUEL TANK TO DEFORM, RESULTING IN AN INACCURATE OR ERRATIC FUEL GAUGE INDICATION" HOW AM I TO KEEP MORE THAN A HALF A TANK IF THE VEHICLE DOES NOT REGISTER THE CORRECT AMOUNT OF FUEL IN THE TANK. THE CAR IS A 2014 AND HAS 54000MILES..

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VEHICLE'S ENGINE DOES NOT TURN OFF AFTER PLACING TRANSMISSION IN PARK, TURNING KEY TO OFF POSITION, AND THEN REMOVING KEY. ENGINE CONTINUES TO RUN UNTIL FUEL PRESSURE DROPS AND EVENTUALLY STALLS. IGNITION CIRCUIT REMAINS ENERGIZED AND WILL DRAIN BATTERY. THIS HAS HAPPENED MULTIPLE TIMES.

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TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE ATTEMPTING TO DRIVE OUT OF THE PARKING LOT, THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THEN LATER TOWED TO MAHWAH FORD SALES AND SERVICE (55 FRANKLIN TURNPIKE, MAHWAH, NJ 07430). THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM). THE MANUFACTURER WAS CONTACTED AND STATED THAT THE PARTS WOULD NOT BE AVAILABLE UNTIL FEBRUARY OF 2019. THE VEHICLE WAS CURRENTLY STILL AT THE DEALER UNTIL THE PARTS FOR THE REPAIR ARRIVED. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE THE CONTACT'S DAUGHTER WAS DRIVING 50 MPH, THE POWER STEERING WARNING INDICATOR ILLUMINATED AND AN AUDIBLE TONE WAS HEARD. ALSO, THE POWER STEERING BECAME INOPERABLE AND IT WAS DIFFICULT TO MANEUVER THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. MORRIE'S MINNETONKA FORD (LOCATED AT 13400 WAYZATA BLVD, MINNETONKA, MN 55305, (952) 546-5441) WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 32,000. THE VIN WAS NOT AVAILABLE.

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GAS TANK NECK WILL NOT ALLOW GAS TO ENTER TANK. TRIED SEVERAL DIFFERENT PUMPS AND STILL COULD NOT FILL TANK. GAS KEEPS BACKING OUT.

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TAKATA RECALL. FROM A IDLE POSITION, TO THE INCREASING SPEED, AS THOUGH I AM STOPPED AT A RED LIGHT AND THEN THE LIGHT CHANGES TO GREEN. THE TRANSMISSION BUCKS AND SEEMS AS THOUGH THE GEAR DOES NOT CATCH IN THE PLACE IT IS SUPPOSED IT. I HAVE BROUGHT THIS TO MY DEALERS ATTENTION BUT I AM TOTAL NOTHING IS WRONG. THAT SHOULD NOT HAPPEN

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TAKATA RECALL. WHILE GOING DOWN THE HIGHWAY, MY CAR SHUDDERED HARDER THAN USUAL AND SEEMED LIKE IT LOST POWER. MY TRANSMISSION LIGHT CAME ON SOON AFTER THIS. I TOOK MY CAR TO A LOCAL DEALERSHIP AND THEY EXPLAINED THAT THERE WAS A RECALL ON MY CAR FOR A CONTROL MODULE THAT WOULD CAUSE MY CAR TO STALL WITHOUT NOTICE. WHEN MY CAR STALLED IT MADE A LOUD KNOCK AND MY CLUTCH BRAKE BROKE. THE DEALERSHIP TOLD ME THAT THE BREAKING OF MY CLUTCH BRAKE COULD NOT BE COVERED IN THE RECALL BECAUSE IT IS DIFFERENT SECTION OF THE TRANSMISSION. MY QUESTION IS IF THE TRANSMISSION IS FAULTY TO BEGIN WITH THEN WOULDN'T IT AFFECT MY CLUTCH BRAKE AND CAUSE IT TO BE UNDER TOO MUCH STRESS? I NOW HAVE TO PAY 1500$ TO HAVE IT FIXED, BUT THE RECALL IS FREE OF CHARGE.

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TRANSMISSION ISSUES, SOMETIME CANT GET THE TRANS TO SHIFT ITS A DANGER PULLING OUT INTO TRAFFIC AND ON THE HIGHWAY. THE CLUTCHES IN MY TRANS ALREADY BEEN REPLACED AND STILL NOT FIXED THIS IS A KNOW ISSUE TO FORD AND THERE TELLING MY VIN IS NOT COVERED MY CAR WAS BUILT 2 WEEKS LATER FROM THE ONES COVERED BY THE EXTENDED WARRANTY

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TAKATA RECALL.ENGINE STALLS W/O NOTICE, INSIDE CAB REEKS OF GAS SMELL. FORD REMEDY IS TO KEEP GAS TANK 1/2 FULL. DOESN'T WORK. JUST FILLED UP AND STILL STALLED WHILE ENTERING INTO THE FREEWAY. I DID NOT USE CHEAP FUEL. VERY DANGEROUS AND THE REMEDY DOES NOT WORK. TOOK CAR TO DEALERSHIP TWICE NOW AND THEY CONFIRMED IT'S 1 OF 10 FOCUS ON THE RECALL. IN OTHER WORDS 10% OF THEIR FOCUS HAVE THIS RECALL AND SYMPTOMS. I CALLED FORD CORP AND THEY GAVE ME 2 OPTIONS, 1)DRIVE CAR WITH 1/2 TANK OR MORE 2) DON'T DRIVE IT AT ALL. I NEED IT FOR WORK #2 IS NOT AN OPTION. FORD WILL NOT GIVE A LOANER CAR EVEN I TOLD THEM THEIR REMEDY IS NOT WORKING AND CAN CAUSE BODILY INJURY OR EVEN DEATH.

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WE'RE JUST NOW FINDING OUT THAT THERE WAS A RECALL ON OUR CAR THAT CAUSES IT TO STALL OUT WHILE DRIVING AND NOW ARE CARS IN THE SHOP AND THERE ARE SAYING ITHAT THE ENGINE NEEDS TO BE REPLACED, WE WHERE ON A HIGHWAY GOING AT ABOUT 60-70 MPH AT THE MOST WE HEARD A BANG COME FROM THE ENGINE AND A CLOUD OF SMOKE POURD OUT FROM BEHIND US, T

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THE CUSTOMER CAME IN WITH A NO START CONCERN THAT REQUIRED THE VEHICLE BE JUMPED EACH MORNING. WE PERFORMED A WARRANTY BATTERY TEST AND DETERMINED THE BATTERY WAS NOT AT FAULT. AT THAT POINT WE PROCEEDED WITH DIAGNOSIS STARTING WITH TESTING THE DRAW ON THE SYSTEM. AFTER LETTING THE VEHICLE SIT AND DISCONNECTING ANYTHING THAT MAY DRAW ON THE BATTERY WE STILL FOUND A 3 AMP DRAW PULLING FROM THE BATTERY. UPON INSPECTION WE FOUND THE AIR BAG DEACTIVATION LIGHT LIT ON THE DASH WITH THE KEY OFF. CHECKED THE WIRING DIAGRAM FOUND THE AIRBAG LIGHT IS POWERED OUT OF THE BCM. UNPLUGGED CONNECTOR C2280G DRAW GOES AWAY. CHECKED ALL CONNECTORS AT BCM, FOUND C2280D WITH WASHER FLUID IN THE CONNECTOR AND CONNECTOR BURNT FROM HIGH RESISTANCE. CHECKED CONNECTOR C137 AT THE WASHER PUMP FOUND THE WASHER PUMP LEAKING INTO CONNECTOR C137 AND PUMPING ALL THE WAY TO THE BCM ALONG CIRCUITS CRW23 AND CRW24. CONNECTOR C2280D IS NOT SERVICED AS A PIGTAIL, SO A COMPLETE HARNESS WILL BE NEEDED TO COMPLETE THE REPAIR. A BCM AND WASHER PUMP WILL BE NEEDED TO RESOLVE THIS CONCERN IN ITS ENTIRETY

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WHILE DRIVING ON THE HIGHWAY TO DINNER, A MESSAGE POPS UP AND STATES, "STEERING FAULT, SERVICE SOON". DURING THIS TIME, IT BECAME A LITTLE DIFFICULT TO MOVE THE VEHICLE AROUND ON THE ROAD. I MANAGED TO MAKE IT TO DINNER. CONCERNED, I WANTED TO TAKE IT TO THE DEALERSHIP. WHEN I STARTED THE CAR THAT EVENING (1/8/2019) A NEW MESSAGE POPPED UP. IT STATED; "STEERING LOSS STOP SAFELY". THE STEERING WHEEL WAS ESSENTIALLY LOCKED IN ITS POSITION AND HARD TO MOVE AROUND. I GOT IT TO THE FORD DEALERSHIP AND THEY TOLD ME IT WOULD COST $1,931.35 TO FIX. THIS INCLUDES ABOUT $1,200 FOR THE STEERING GEAR (ELECTRICAL), ABOUT $605 FOR THE LABOR, AND ANOTHER $100 FOR A NEW ALIGNMENT. ARE YOU KIDDING ME? THIS IS A 2014 WITH ONLY 55K ON IT. THERE IS NO REASON THE MANUFACTURE SHOULDN'T BE COVERING THIS. THERE WAS ANOTHER CAR IN FOR THE SAME ISSUE AS MINE. LOOKING ONLINE, I HEARD THAT THIS IS A COMMON PROBLEM WITH THE FORD FOCUS THAT IS SEEMS LIKE HASN'T HIT THAT "MAGICAL" NUMBER TO BE MADE A RECALL. THIS IS MY FIRST AND NOW LAST FORD I WILL EVER BUY.

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TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THERE WERE MULTIPLE FAILURES PROGRESSING WITHOUT WARNING. THE VEHICLE LOST POWER AND BEGAN TO STALL. IN ADDITION, THE FUEL GAUGE WAS NOT DISPLAYING THE CORRECT FUEL AMOUNT. WOODY ANDERSON FORD (2500 JORDAN LN NW, HUNTSVILLE, AL 35810, (877) 315-0514) REPLACED THE CLUTCH ASSEMBLY, BUT THE VEHICLE CONTINUED TO STALL. THE VEHICLE WAS ALSO TAKEN TO MORE THAN ONE INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING, BUT WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE), BUT IT WAS UNSURE IF THE FAILURES WERE RELATED. THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 25 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO SHEEHY FORD MARLOW HEIGHTS (5000 AUTH ROAD, MARLOW HEIGHTS, MD 20746) AND WAS CURRENTLY BEING DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 88,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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WE ARE AFRAID TO DRIVE THIS VEHICLE AS WE HAVE TAKEN IT IN MANY TIMES FOR SHAKING AND VIBRATING THAT OCCUR AT ABOUT 1.75 RPM. THE VEHICLE FEELS AS IF IT IS SHAKING SO HARD THAT YOU LET OFF THE GAS AND ATTEMPT TO GAIN SPEED AGAIN BUT SLOWER. THIS DOES NOT RESOLVE THE PROBLEM. THE MOTOR MOUNTS WERE REPLACED, THE TRANSMISSION WAS TAKEN APART AND CHECKED AND THE VEHICLE STILL DOES THIS TO THE EXTENT THAT I USE A SECOND VEHICLE PURCHASED AND HAVE ONLY PUT 30,000 MILES ON THIS VEHICLE IN 5 YEARS.

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AS I WAS DRIVING, COMING OFF I-70W RAMP ONTO A MAIN CITY STREET, MY CARS "ENGINE FAULT, SERVICE NOW" INDICATOR CAME ON THE SCREEN. MY CAR WAS STILL ON BUT WOULD NOT ACCELERATE. I MANAGED TO GET TO THE SIDE OF THE RAMP THROUGH THE TRAFFIC. I ATTEMPTED TO RESTART MY VEHICLE BUT WAS UNABLE. AFTER LETTING IT REST FOR A FEW MINUTES I TURNED THE KEY AGAIN WHILE GIVING THE ENGINE GAS. IT SPUTTERED ON AND I WAS ABLE TO MAKE IT ONTO THE STREET. HOWEVER, IT WOULD NOT ACCELERATE AT USUAL. REVED AT 400, I WAS STILL ONLY GETTING UP TO 20 MPH AFTER ABOUT 500 FT. IT DIED AGAIN ONCE I GOT UNDER THE UNDERPAID, ATTEMPTING TO MAKE IT THE REMAINING THREE MINUTES TO WORK. AFTER A FEW MORE ATTEMPTS I WAS ABLE TO GET IT STARTED AGAIN AND CREEPED THE REST OF THE WAY TO WORK WITH MY HAZARDS ON. WHILE WORKING I CALLED MY DEALERSHIP FOR A TOW, SINCE MY HUSBAND CARRIES AN EXTENDED WARRANTY AND ROADSIDE ASSISTANCE. AFTER HAVING IT TOWED THEY INFORMED US THAT IT WAS THE WIRING HARNESS AN THAT IT WOULD NOT BE COVERED UNDER OUR WARRANTY. THEY ALSO THEN TOLD US THAT THE TOW WOULD NOT BE COVERED EITHER SINCE WE DID NOT USE THE APPROPRIATE COMPANY FOR ROADSIDE. MY HUSBAND PURCHASED THIS VEHICLE SIX WEEKS AGO AND WE ARE NOW FACING A $1400 REPAIR AND A $300 DIAGNOSTIC AND TOW. AFTEVSOME RESEARCH MY HUSBAND FOUND THAT 2014 FORD FOCUS ST HAD A RECALL FOR THE EXACT ISSUE. I FEEL THAT THE FAULT MAY BE FOR MORE THAT JUST THE SPORTS ADDITION.

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TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE WOULD NOT SHIFT INTO REVERSE AND SWITCHED FROM GEAR TO GEAR WITHOUT WARNING. THE CHECK ENGINE INDICATOR WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO GALPIN FORD (15505 ROSCOE BLVD, NORTH HILLS, CA 91343, (818) 787-3800) WHERE IT WAS DIAGNOSED THAT THE CLUTCH FAILED. A NEW CLUTCH ALONG WITH A MOTOR MOUNT AND BATTERY WIRES WERE INSTALLED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 113,000.

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