Jul 2, 2016Transmission & drivetrainElectrical systemEngine
WHILE I WAS DRIVING MY FORD FOCUSE SE IT LOST THE POWER AT THE RED LIGHT . THE CAR DIED ON ME ,IT WAS THE SCARIEST MOMENT , I ALMOST LOST MY LIFE GETTING HIT BY ANOTHER CAR TRYING TO PUSH THE CAR TO THE SIDE . VERY UNSAFE CAR , WOULD NEVER DRIVE THAT CAR AGAIN !
NHTSA ODI 10882227
Jun 29, 2016Transmission & drivetrain
TRANSMISSION SHUDDERS FROM START TO 2ND GEAR. WHILE MOVING AT LOW SPEEDS (5MPH) AND ACCELERATING THE CAR JERKS THAT EVERYONE IN THE CAR NOTICES. THE TRANSMISSION CLUTCH HAS BEEN REPLACED 3 TIMES, THE TRANSMISSION REPROGRAMMED 4 TIMES. CAR HAS LESS THAN 40,000 MILES. THE BALL JOINT HAS BEEN REPLACED AT 27,000 MILES.
NHTSA ODI 10881444
Jun 29, 2016Transmission & drivetrain
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED FAILURES STALLING AND SHUTTERING WITHOUT WARNING. IN ADDITION, THE VEHICLE INDEPENDENTLY ROLLED BACK WHEN OPERATED ON AN INCLINE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH PACK FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER APPROXIMATELY FIVE TIMES FOR THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 21,000. UPDATED 09/22/16*LJ UPDATED 10/4/16.*JB
NHTSA ODI 10881506
Jun 29, 2016Transmission & drivetrain
TRANSMISSION SLIPPING, ROUGH START, GRINDING NOISE. VEHICLE HAS BEEN SERVICED NUMEROUS TIME. PASSENGER SIDE FRONT HUB AND LOWER ARM REPLACED DUE TO FAILURE OF A BEARING. VEHICLE TAKEN IN FOR THE SLIPPING/ ROUGH START, THE CLUTCH IS ON BACK ORDER. WAS TOLD BY THE SERVICE ADVISER THAT APPROXIMATELY 38,000 CONSUMERS NATIONWIDE ARE WAITING FOR THE SAME PART FOR THE SAME ISSUE. HE ALSO ADVISED THAT THE VEHICLE WILL ALWAYS HAVE THIS ISSUE FROM HAVING A DUEL CLUTCH SYSTEM, AND THAT FORD WILL NOT COVER ANY COSTS PAST THE WARRANTY 36K/50K
NHTSA ODI 10881629
Jun 28, 2016Transmission & drivetrain
FORD FOCUS 2014 TITANIUM. FAULTY TRANSMISSION REPLACED AFTER 15,000 MILES. NOW I'M APPROACHING 29,000 MILES, THE POWER TRAIN IS JERKING AGAIN AND NEEDS TO BE REPLACED AGAIN. THE POWER TRAIN JERKS WHILE IN FORWARD AND REVERSE.
NHTSA ODI 10881361
Jun 26, 2016Transmission & drivetrain
CAR WAS BOUGHT NEW BY ME IN AUGUST 2014 WITH 34 MILES ON IT. AT 5,000 MILES THE TRANSMISSION BEGAN SHUTTERING WHEN ACCELERATED FROM A STOP AND NOW SHUTTERS FROM A STOP AND WHEN ACCELERATED IN MOTION. THE VEHICLE NOW HAS ABOUT 14,000 MILES ON IT AND IT IS A NORMAL OCCURRENCE FOR THE CAR TO SHAKE AND SHUTTER WHEN ACCELERATED.
NHTSA ODI 10876652
Jun 25, 2016Transmission & drivetrain
HAVE HAD VEHICLE FOR 1 YEAR & FEELS LIKE TRANSMISSION SLIPPING, JERKY, & FEEL UNSAFE IN CAR. HAS BEEN TO DEALERSHIP TWICE FOR COMPUTER UPDATES & IS JUST GETTING WORSE. NO LONGER WANT CAR & VERY UNSAFE TO HAVE CAR JERKING & I FEEL LIKE IT IS GOING TO BREAK DOWN ANY MINUTE.
NHTSA ODI 10876615
Jun 23, 2016Transmission & drivetrain
I HAVE REPORTED TO MY DEALERSHIP AND FORD MOTOR COMPANY THAT I DO NOT FEEL SAFE DRIVING MY 2014 FORD FOCUS IT HAS BAD HESITATION, AND JERKS AND SHUDDERS AND EVEN ROLLS BACKWARDS ON A VERY SMALL INCLINE AT A STOP LIGHT. WHEN YOU TRY TO PASS A VEHICLE IT WILL START CUTTING OUT WHICH IS EXTREMELY DANGEROUS. I AM AFRAID THAT IT WILL GET ME AND MY FAMILY HURT AND I BOUGHT IT BRAND NEW LESS THEN A YEAR AGO FOR OVER $20,000.00 AND NOW MY DEALERSHIP TOLD ME THEY WOULD ONLY GIVE $14,000.00 FOR IT AND THEY SOLD IT TO ME KNOWING THAT THERE WAS AN ISSUE. IT HAS BEEN IN THE SHOP ALREADY 5 OR 6 TIMES NOW THEY TELL ME THAT THEY HAVE ORDERED ANOTHER CLUTCH PACK THIS WILL MAKE THE SECOND ONE THEY PUT IN IT SINCE I BOUGHT LESS THEN A YEAR AGO BUT IT IS BACK ORDERED FOR 2 MONTHS. THEIR MECHANIC ALREADY TOLD ME THAT THIS IS ANOTHER TEMPORARY FIX. PLEASE HELP
NHTSA ODI 10876196
Jun 23, 2016Transmission & drivetrain
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 60 MPH, THE VEHICLE BEGAN TO LOSE POWER. THE DEALER DIAGNOSED THAT THE PCM NEEDED TO BE RECALIBRATED. THE VEHICLE WAS REPAIRED. AFTER THE REPAIRS, WHILE DRIVING, THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 43,000.
NHTSA ODI 10876269
Jun 21, 2016Transmission & drivetrainAirbags
MY VEHICLE WAS PURCHASED NEW AND CURRENTLY HAS 29,000 MILES ON IT. THE AIR BAG HOUSING WAS LOOSED AND HAS PLAY ON IT, WHEN REPORTED TO A FORD DEALER IN MERCED CA, I WAS TOLD THEIR WAS NOTHING WRONG. THE OTHER ISSUE IS THE TRANSMISSION, IT SLIPS. I RECENTLY RECIEVED NOTICES IN THE MAIL FROM 3RD PARTY LAWYERS STATING THAT IT IS A COMMON PROBLEM WITH THE FOCUS, AND "SHUTTERING" MAY ALSO APPEAR. THE LOWER ARM, ROTOR HOUSING WAS RECENTLY REPLACED BECAUSE OF THE BEARINGS FAILING DUE TO "FREEZING UP." FORD REPRESENTATIVES ARE DOWN PLAYING THE SHUTTERING AND SAYING IT IS DUE TO A PROGRAM ISSUE, AND "WHEN" IT OCCURS, TO BRING IT IN.
NHTSA ODI 10875616
Jun 19, 2016Transmission & drivetrain
WHEN ACCELERATING FROM A STOPPED POSITION, OR A SLOWED SPEED (SUCH AS IN A TRAFFIC JAM), THE VEHICLE JUMPS/LURCHES DUE TO A PROBLEM WITH THE TIMER ON THE AUTOMATIC STANDARD TRANSMISSION. THIS IS A KNOWN PROBLEM TO FORD AND MANY PEOPLE ARE HAVING PROBLEMS AND BEING PLACED IN UNSAFE SITUATIONS. I PAID GOOD MONEY (AS DID EVERYONE ELSE) FOR A CAR THAT IS KNOWN TO BE UNSAFE AND FORD REFUSES TO DO ANYTHING.
NHTSA ODI 10875077
Jun 19, 2016Transmission & drivetrain
I AM HAVING PROBLEMS WITH THE TRANSMISSION. AT APPROXIMATELY 22000 MILES CAR WAS NOT SHIFTING PROPERLY, IT HAD A BAD VIBRATION. DEALER DID A REBOOT ON COMPUTER, IT DID NOT HELP. THEY THEN REPLACED CLUTCH IN TRANSMISSION. PROBLEM SOLVED. THAT WAS JULY 2015. NOW JUNE 2016 AT APPROXIMATELY 37000 MILES I HAVE SAME PROBLEM. I BROUGHT CAR BACK TO DEALER AND THEY SAID THAT I NEEDED COMPUTER, THEY SAID THEY WOULD ORDER PARTS. I PICKED MY CAR UP WHILE PARTS WERE ON ORDER. I WAITED A WEEK AND CALLED DEALER TO FIND OUT STATUS, AND WAS TOLD THEY DID NOT ORDER PARTS THAT THEY STILL DON'T KNOW WHAT IS WRONG WITH CAR. THEY NEED IT IN SHOP TO RUN MORE TESTS. I DROPPED CAR OFF AND THEY REBOOTED THE COMPUTER AND IT IS ALL FIXED,THEY SAID. I PICKED CAR UP AND THE NEXT DAY I TOOK CARE FOR A LONG RIDE,AND STILL SAME PROBLEM. I TOOK CARE BACK AND I I WAS TOLD EVERYTHING IS GOOD. I SAID NO ITS NOT. WE WENT BACK AND FORTH UNTIL THEY TOLD MECHANIC TO TEST DRIVE. WITHIN 300 FEET OF DRIVE THE MECHANIC SAID THAT I NEED A CLUTCH REPLACEMENT. THEY TELL ME THEY WILL ORDER PARTS BUT I DON'T BELIEVE THEM. CAR IS VERY HARD TO DRIVE IN STOP AND GO TRAFFIC DO TO THE HESITATION AND BUCKING. I SPOKE TO MECHANIC HE SAID THEIR IS NO PERMANENT FIX FOR PROBLEM. ALSO I HAVE NOT RECEIVED ANY PAPERWORK FROM DEALER WHEN THEY REPAIR CAR. WHEN I LOOK UP MY CAR SERVICE REPORT IT SAYS AIR-CONDITIONING HEATING REPAIRS. NOTHING IN REPORT ABOUT TRANSMISSION
NHTSA ODI 10875091
Jun 19, 2016Transmission & drivetrain
TRANSMISSION HESITATES AND ACTUALLY FAILS TO MOVE THE CAR ESPECIALLY STARTING FROM A STOP OR ON AN INCLINE. CAN'T BE SURE WHEN I STEP ON GAS THAT IT WILL MOVE. WHEN IT DOES IT SOUNDS LIKE A RACE CAR AND AND YOUR HEAD HITS THE HEADREST BECAUSE IT JERKS FROM SUDDEN ACCELERATION. SCARY TO DRIVE. STOPPED IN TRAFFIC ON A HILL FRIDAY6/17/2016 TRIED TO CONTINUE WHEN LIGHT CHANGED AND THE CAR WOULD NOT MOVE THEN IT LEARCHED FORWARD. BEEN IN 2 TIMES TO DEALER.
NHTSA ODI 10875090
Jun 18, 2016Transmission & drivetrain
WE HAVE HAD THIS VEHICLE IN SEVERAL TIMES FOR SHUDDERING, HESITATION AND OTHER ISSUES INVOLVING THE TRANSMISSION. WE HAVE HAD THE SENSORS ADJUSTED, THE SOFTWARE UPDATED, AND THE DEALER HAD HAD A CLUTCH PART ON ORDER FOR 4 MONTHS AT THIS POINT. WE FIRST TOOK CAR IN DURING FEBRUARY FOR THIS ISSUE. IT IS NOW JUNE. THEY TOLD US THEY WILL NEED TO REPLACE SOME CLUTCH ASSEMBLY PART, WHICH IS TAKING A LONG TIME FOR PARTS TO BE OBTAINED. DEALERSHIP CAN NOT GIVE US A TIME WHEN THIS WILL BE RECEIVED TO PERFORM REPAIR. CONCERNED ABOUT THE DRIVING SAFETY FOR MY DAUGHTER. CAR JUMPS AND HESITATES IN LOWER GEARS. SAME COMPLAINTS MANY HAVE ALREADY MADE ABOUT THIS VEHICLE. .
NHTSA ODI 10875018
Jun 18, 2016Transmission & drivetrain
SHUTTERING AND VIBRATIONS WHEN SHIFTING FROM 1ST TO 2ND, SHIFTING HICCUPS, SLIPPING CLUTCH, SHAKING, LURCHING.
NHTSA ODI 10875042
Jun 17, 2016Transmission & drivetrainBody & structureEngine
I HAVE OWNED THIS CAR FOR 2 YEARS. I PURCHASED IT ON 5/3/2014 AND TOOK IT HOME TO NOTICE 2 DAYS LATER THAT THE TRIM OF THE BODY FRAME WAS COMING UNDONE AND ALSO THE FRONT BUMPER WAS DETACHING (IT WAS PARKED IN MY GARAGE). I TOOK IT BACK AND GOT THE PARTS FIXED. THEN A MONTH LATER I RETURNED IT BACK TO THE SHOP FOR STALLING, HESITATION, RPM'S GOING UP TO 5, VIBRATION OF CAR AND GOT THE PCM/TCM REPROGRAMMED. THIS WAS ALL GOING ON WHILE DRIVING DOWN ANY ROAD AND GOING ON THE GAS FROM A LIGHT/STOP SIGN. I'VE HAD THE CLUTCH REPLACED (TOOK 3 MONTHS OF CAR IN SHOP TO DO THAT). HAD THE PCM/TCM REPROGRAMED ABOUT 8-9 TIMES. MY CAR HAS BEEN IN THE SHOP AT LEAST 11 TIMES IN THE LAST 2 YEARS. I JUST PICKED IT UP LAST NIGHT FOR ANOTHER REPROGRAM OF THE TRANS AND ITS STILL HESITATING, HAS A RATTLING NOISE WHEN GOING ON THE GAS AND A VERY SERIOUS SHAKE TO THE WHOLE CAR. BUT I GET TOLD THE CAR IS FIXED OR NOTHING IS WRONG. OPEN YOUR EYES BECAUSE THERE IS DEFINITELY SOMETHING WRONG WITH THESE CARS......... I HAVE DOCUMENTS AND PICTURES TO PROVE IT.
NHTSA ODI 10874802
Jun 17, 2016Transmission & drivetrain
TRANSMISSION STUTTERS THRU FIRST AND SECOND GEARS FROM A STOP OR SLOW ROLL. WILL LOSE POWER WHEN ACCELERATING TO FREEWAY SPEEDS AS THOUGH IT WAS GOING TO STALL OUT IN THE LOWER GEARS. CLUTCHES RATTLE AS IF NOT ENGAGING. HAVE HAD THE TRANSMISSION SEAL REPLACED FOR OIL ON CLUTCHES. DID NOT FIX THE STUTTERING THROUGH THE GEARS OR THE RATTLING CLUTCHES. THE TRANSMISSION UPDATES ARE CURRENT. NONE OF THE UPDATES FIXED THE PROBLEM OR IMPROVED ACCELERATION THROUGH THE LOWER GEARS. I PURCHASED THIS CAR NEW-HAS ONLY 10K MILES.
NHTSA ODI 10874846
Jun 17, 2016SteeringTransmission & drivetrain
POWER STEERING FAILURE AND HESITATION, SHUDDERING IN TRANSMISSION. REPORTED ON 6/17/16 FOR PREVIOUS FAILURE INCIDENT ON 5/13/16. DEALER HAD REPAIRED VEHICLE UNDER WARRANTY BUR REPAIRS FAILED TO WORK . NEW INCIDENT THAT OCCURRED ON 6/14/16. INTERNET SEARCH INDICATED CLASS ACTION LAWSUITS HAVE BEEN FILED AGAINST FORD FOR BOTH THE STEERING PROBLEM AND TRANSMISSION PROBLEM, NHTSB APPEARS TO HAVE ALREADY OPENED AN INVESTIGATION. STILL WAITING FOR REPAIRS TO BE MADE.
NHTSA ODI 10874875
Jun 17, 2016SteeringTransmission & drivetrain
ON 5/13/16 POWER ASSISTED STEERING FAILED. VEHICLE VERY DIFFICULT TO STEER. VEHICLE WAS TOWED TO AUTO DEALER. ALSO TRANSMISSION SHUDDERING, CHOKING ETC.NO ACCIDENT OR DAMAGE OCCURRED BECAUSE OF THESE AT THAT TIME BUT ELEVATED RISK OF AN ACCIDENT. REPAIRS FOR BOTH MADE BY DEALER UNDER WARRANTY.
NHTSA ODI 10874866
Jun 15, 2016Transmission & drivetrainFuel system
THE TRANSMISSION STARTED STALLING GOING DOWN THE HIGHWAY, RPM'S HIGH WITHOUT VEHICLE GOING FORWARD. TOOK IT IN TO THE DEALER ON 05/10/16 AND WAS TOLD THERE WAS A RECALL THAT HAD TO DO WITH THE CLUTCH INSIDE THE TRANSMISSION. I HAD JUST BOUGHT THE VEHICLE IN MARCH 2016 FOR MY DAUGHTER AND WAS NEVER TOLD THERE WAS A PROBLEM WITH THE POWER TRAIN AND I TOLD THEM I HAD SAFETY CONCERNS. THE DEALER RAN A DIAGNOSTIC AND SAID THEY REPROGRAMMED IT AND SHOULD TAKE CARE OF THE PROBLEM FOR A BIT. THE FIX DID NOT WORK. WE WENT THERE TODAY. 06/15/16 AND WILL TAKE THE VEHICLE BACK TO THE DEALER ON 06/22/16 FOR THEM TO TEAR DOWN THE TRANSMISSION AND TO CLEAN IT UP TO KEEP IT RUNNING. WE WERE TOLD IT WILL TAKE A WHILE TO GET THE PART IN THAT WAS NEEDED. I COMPLAINED TO THE MANAGER THIS TIME. I AM WORRIED ABOUT MY DAUGHTER'S SAFETY WITH THIS VEHICLE STALLING AND THEN PICKING BACK UP WITH THE RPM'S AT A HIGH RATE.
NHTSA ODI 10874421
Jun 14, 2016Transmission & drivetrain
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE ACCELERATED ON ITS OWN AND DOWN SHIFTED SUDDENLY TO APPROXIMATELY 45 MPH. IN ADDITION, WHILE ATTEMPTING TO ACCELERATE FROM A STOP SIGN, THE VEHICLE STALLED. A MECHANIC DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE SERVICED AND THE CLUTCH REPLACED. THE TRANSMISSION WAS SERVICED AND THE CLUTCH WAS REPLACED APPROXIMATELY THREE TIMES WITHIN A YEAR AND HALF TIME FRAME. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 44,000.
NHTSA ODI 10874267
Jun 13, 2016Transmission & drivetrainElectrical systemSpeed control
I HAVE HAD MY FOCUS IN TO BE REPAIRED FOUR TIMES FOR THE CLUTCH PLATE ASSEMBLY SHUDDERING/JUMPING/HESITATING UPON STARTING UP FROM A STOPPED POSITION.THE LAST TIME IT WAS IN WAS MARCH OF 2016, AND IS NOW DOING THE SAME THING IN JUNE 2016. THIS WAS FIRST NOTICED AT 12000 MILES, BUT NOT ADDRESSED UNTIL THE MILAGE WAS 15500. THIS DISQUALIFIED IT FOR THE BUY BACK WITH FORD THROUGH THE BBB AUTOLINE. THE CLUTCH PLATE HAS BEEN REPLACED TWICE AND ADJUSTED THE SENSOR TWO OTHER TIMES. THIS IS A SAFETY CONCERN IN THE EVENT OF PULLING ONTO THE INTERSTATE OR IN HEAVY TRAFFIC AND DOES NOT GIVE THE ACCELERATION NEEDED. I HAVE ASKED A COUPLE OF TIMES FOR A BUY BACK, BUT HAVE BEEN TOLD NO. PLEASE HELP ME AND OTHER CONSUMERS TO HAVE THIS ISSUE ADDRESSED AND FIXED.
NHTSA ODI 10874057
Jun 9, 2016Transmission & drivetrainSpeed controlEngine
TRANSMISSION IS JERKY, DIFFICULT/SLOW TO ACCELERATE MAKING FOR UNSAFE DRIVING CONDITIONS. THE CAR HAS OTHER IS ISSUES BUT THIS IS THE WORST. IT IS UNSAFE TO DRIVE AND FAILS TO ACCELERATE WITH POWER OR SPEED WHEN PULLING AWAY FROM A STOP, CHANGING LANES, GETTING ONTO A FREEWAY, OR DURING TYPICAL DRIVING CONDITIONS. FORD MAKES EXCUSES - FIRST IT WAS THE COMPUTER, NOW IT IS THE CLUTCH. THIS HAS BEEN ONGOING SINCE I LEASED IT AS A BRAND NEW CAR DEC. 2014.
NHTSA ODI 10873490
Jun 3, 2016Transmission & drivetrain
THE VEHICLE HESITATES WHEN DRIVING FROM A COMPLETE STOP AND GOING FROM 1ST TO 2ND GEAR. I HAVE AN AUTOMATIC TRANSMISSION. THIS VEHICLE HAS DONE THIS SINCE THE 1ST WEEK I OWNED IT. THE PROBLEM GETS MUCH WORSE THE LONGER IT IS DRIVEN. AFTER ABOUT AN HOUR OF DRIVING IS WHEN THE HESITATION FEELS MORE LIKE THE VEHICLE EITHER CAN'T SHIFT PROPERLY OR THE ENGINE IS ABOUT TO DIE. WHEN THERE ARE 4 ADULTS IN THE VEHICLE THIS ISSUE IS AMPLIFIED. I HAVE TO TAKE EXTRA CAUTION WHEN ENTERING TRAFFIC FROM A STOPPED POSITION DUE TO THE MAJOR HESITATION WHEN SHIFTING GEARS AND I AM ALWAYS WORRIED WHEN MAKING LEGAL TURNS CROSSING IN FRONT OF ONCOMING TRAFFIC. LASTLY MY VEHICLE IS GAS NOT ELECTRIC.
NHTSA ODI 10872287
Jun 3, 2016Transmission & drivetrain
TRANSMISSION SKIPPING AT SLOW SPEED AND START UP
NHTSA ODI 10872294