Jul 16, 2019Transmission & drivetrain
I PURCHASED FORD FOCUS 2014 IN 2015 BRAND NEW WITH ONLY W FEW MILES ON IT, AFTER 2 MONTHS OF DRIVING I STARTED HAVING ISSUES WITH THIS CAR. THE CAR STARTED TO JERK/ SHUDDER/SHAKE, WHEN I TOOK THE CAR BACK TO FORD DEALER, I WAS TOLD THAT'S HOW THE TRANSMISSION IS MADE AND I WILL GET USE TO IT. FEW MONTHS LATER I TRY TO REVERS FROM A PARKING SPOT AND THE CAR WAS NOT MOVING, I CALLED FORD AND THEY TOLD ME TO BRING THE CAR IN THEY DID SOFTWARE UPDATE. FEW MONTHS LATER WHILE I WAS DRIVING THE CAR JERK SO HARD, I THOUGHT I WAS HIT BY A CAR. FORD REPLACED THE CLUTCH, AT LEAST THAT WAS I WAS TOLD. IN 2016 THE CAR LURCHED FORWARD SLAMMING INTO A CAR IN FRONT OF ME, THE DAMAGE TOTALING TO $23,000. FORD REPLACED THE CLUTCH 3 TIMES AND WITH THE LAST REPAIR THEY TRY TO CHARGE ME FOR THE CLUTCH WHICH I REFUSED TO PAY THE CAR WAS UNDER EXTENDED WARRANTY. I AM EXTREMELY AFRAID DRIVING THIS CAR EVERY LITTLE JERK I PANIC. THIS CAR IS NOT DRIVABLE.
NHTSA ODI 11232589
Jul 16, 2019Transmission & drivetrain
TRANSMISSION DPS6 ISSUE THAT IS NOTED ALL OVER THE PRESS BUT THE NHTSA REFUSES TO INVESTIGATE FURTHER AND PURSUE RECALL. STUTTERS ON ACCELERATION, GOES INTO NEUTRAL GETTING UP TO SPEED ON HIGHWAY. THIS IS A DAILY OCCURRENCE, MILLIONS FEEL UNSAFE IN THIS CAR.
NHTSA ODI 11232627
Jul 15, 2019Engine
I PURCHASED MY CAR NEW FROM A FORD DEALER IN 2015. MY CAR HAD THIS SHUDDER FROM THE BEGINNING BUT THE DEALER TOLD ME IT WAS 'NORMAL,' ETC. I'VE FOUND THE INFORMATION ABOUT THE CLASS ACTION LAWSUIT AND DETROIT FREE PRESS REVELATIONS ABOUT FORD MOTOR COMPANY KNOWING THE TRANSMISSION WAS DEFECTIVE BEFORE MY 2014 FOCUS WAS EVEN BUILT! BUT WHEN I CALLED MY DEALERSHIP YESTERDAY THEY STILL SAY THE DEFECT SYMPTOMS ARE 'NORMAL' AND THEY'LL CHARGE ME $89 IF I WANT A DIAGNOSTIC. AND EVEN IF I DO THAT AND THEY REPLACE THE DEFECTIVE TRANSMISSION, THEY'LL BE INSTALLING ANOTHER INHERENTLY DEFECTIVE TRANSMISSION! THIS ISN'T A MANUFACTURING PLANT ISSUE WHERE A SMALL PERCENTAGE OF THE VEHICLES BUILT ON ONE PARTICULAR DAY RECEIVED THE WRONG WIDGET. THE TRANSMISSION DESIGN IS DEFECTIVE. I NO LONGER FEEL SAFE IN THIS CAR NOR DO I TRUST FORD MOTOR COMPANY OR ITS DEALERSHIP THAT'S BEEN LYING TO ME FOR YEARS. I MADE A POINT OF BUYING AN AMERICAN COMPANY CAR MADE IN THE USA TO SUPPORT MY COUNTRY AND THIS IS WHAT THEY DO??
NHTSA ODI 11231872
Jul 15, 2019Transmission & drivetrain
TL* THE CONTACT OWNS A 2014 FORD, FOCUS. THE CONTACT STATED THAT THE VEHICLE SLOWED DOWN WHILE ACCELERATING AND JERKED WHILE DRIVING 10 MPH. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO LONNIE COBB FORD (1618 US-45, HENDERSON, TN 38340, (731) 989-2121) WHERE IT WAS DIAGNOSED THAT THE COMPUTER MODULE WAS CALIBRATED AND REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 31,000.
NHTSA ODI 11231920
Jul 15, 2019EngineFuel system
I SERVICED MY FOCUS ON 5/29/19 FOR RECALLS. THEY PERFORMED A MULTI POINT INSPECTION. EVERYTHING NORMAL. 6/09/19, I WAS DRIVING DOWN CITY STREET 40MPH DRIVING STRAIGHT THE CAR DOWN SHIFTED SUDDENLY AND A WARNING " TRANSMISSION FAULTY, SERVICE NOW" CAME ON. I WAS ABLE TO DRIVE IT HOME , THE CAR WOULDNT SHIFT INTO A HIGHER GEAR. I ATTACHED BOTH SERVICES DONE . AFTER THE SECOND SERVICE WAS DONE TO MY VEHICAL IT STILL SHUDDERED WHEN ACCELERATING. 6/29/19 THIS OCCURED TWICE THE SAME DAY, I WAS WAITING AT AN INTERSECTION MAKING A LEFT HAND TURN INTO A GAS STATION, WHEN IT WAS SAFE TO TURN, I LET MY FOOT OF THE BRAKE AND MY CAR INCHED FORWARD WHILE I HIT GAS AND MY CAR DID NOT MOVE, I WAS NEARLY HIT BOTH TIMES , THE LAST SECOND WITH MY FOOT ON THE GAS ALL THE WAY DOWN TO THE FLOOR, THE CAR JERKS INTO GEAR. IVE CALLED THE DEALERSHIP ABOUT FIXING THIS ISSUE , IVE LEFT MESSAGES WITH NO CALL BACK, I FINALLY GOT A SERVICE CALL SET BUT NOT UNTIL JULY 30TH. THIS HAS NOW OCCURED ALMOST EVERYDAY SINCE 6/29/19. THE CAR DOES NOT ALWAYS DO THIS , IT SEEMS TO ONLY DO IT IF IM BELOW A HALF A TANK , OR THE FIRST 60 MILES ON A FULL TANK. I FEAR FOR MY SAFETY DRIVING THIS CAR THAT WHEN I HIT THE GAS THE ENGINE WILL JUST REV U[ AND NOT MOVE AND GET HIT. THE CAR ALWAYS HAD A SHUDDER WHEN ACCELERATING SINCE WE PURCHASED IT 1/12/16, BUT THE SALES PERSON INSISTED WITH NEW FUEL SAVING SYSTEM THAT IT WAS COMPLETELY NORMAL. I DIDNT HAVE ANY MAJOR ISSUES BESIDES THE SHUDDER WHEN ACCELERATING, AND WHEN I WOULD START MY CAR UP THE FIRST TIME AFTER FILLING UP, UNTIL I GOT THE RECALL FIXED, NOW IVE HAD NOTHING BUT ISSUES.
NHTSA ODI 11232043
Jul 15, 2019Transmission & drivetrain
DPS6 TRANSMISSION IS UNRELIABLE AND VEHICLE IS UNSAFE TO DRIVE DUE TO INCONSISTENT VEHICLE RESPONSE WHEN PUSHING ACCELERATOR PEDAL AND FORD CANNOT CORRECT THE RECURRING PROBLEM. THE PROBLEMS HAVE OCCURRED MANY TIMES SINCE WE TOOK DELIVERY OF THE NEW VEHICLE IN FEB, 2014. VEHICLE HAS BEEN TO DEALERSHIP 9 TIMES FOR SHUTTERING/SHAKING, NO RESPONSE WHEN PUSHING ACCELERATOR PEDAL, SURGING FORWARD SEVERAL SECONDS AFTER PUSHING ACCELERATOR PEDAL FOLLOWING NO RESPONSE, HESITATION WHEN PUSHING ACCELERATOR PEDAL. FORD HAS REPLACED THE CLUTCH 4 TIMES IN THE PAST 5 YEARS AND THE PROBLEMS RANDOMLY PERSIST. THE VEHICLE IS AT DEALERSHIP NOW FOR MOST RECENT CLUTCH REPLACEMENT. FORD HAS UPDATED THE TCM/PCM AT LEAST 4 TIMES AND THE SAME PROBLEMS STILL RECUR. AFTER THE UPDATES TO THE TCM/PCM AND/OR CLUTCH REPLACEMENTS WE'VE CONTINUALLY BEEN TOLD THAT THE ROAD TESTS ARE WITHIN FORD SPECIFICATIONS BUT THE PROBLEMS CONTINUE. IN THE MOST RECENT OCCURRENCE ON 7/1/19, MY DAUGHTER WAS TURNING LEFT ONTO A BUSY ROAD WITH CARS TRAVELING AT 50 MPH; HER FOCUS STARTED INTO THE ONCOMING TRAFFIC LANE THEN HESITATED WHILE THE ACCELERATOR PEDAL WAS PRESSED AND THE VEHICLE WOULD NOT RESPOND. THE CAR COMING TOWARD HER HAD TO SLAM ON HIS BRAKES TO AVOID T-BONE COLLISION. HER FOCUS FINALLY RESPONDED AND SHE WAS ABLE TO COMPLETE THE TURN, BUT SHE CAME CLOSE TO BEING SERIOUSLY INJURED OR KILLED. UPON HEARING THIS SITUATION, I IMMEDIATELY CALLED THE FORD DEALERSHIP TO BRING THE CAR IN. IN JUNE, 2018, AT A STOP LIGHT THE FOCUS WOULD NOT RESPOND WHEN PRESSING THE ACCELERATOR PEDAL, THEN AFTER SEVERAL SECONDS IT LUNGED FORWARD AND ALMOST HIT THE CAR IN FRONT OF HER. I BOUGHT THIS CAR NEW FOR MY DAUGHTER. AFTER READING THE 7/12/19 DETROIT FREE PRESS ARTICLE, IT'S CLEAR THIS IS A FLAWED DESIGN. MY DAUGHTER WILL NEVER DRIVE THIS VEHICLE AGAIN. IT'S A TICKING BOMB. IT NEEDS TO BE RECALLED.
NHTSA ODI 11232069
Jul 15, 2019Transmission & drivetrain
DUAL CLUTCH SYSTEM, LOSS OF POWER WHEN TRYING TO ACCELERATE, SHUDDERING WHEN SLOWING DOWN. ROLLING BACKWARD WHEN ACCELERATING AFTER STOP ON INCLINE. HAVE HAD THREE REPLACEMENTS AND BROUGHT IN FOR FOURH TIME ONLY TO BE TOLD ITS NORMAL.
NHTSA ODI 11232102
Jul 15, 2019Fuel system
I WAS DRIVING ON THE LEFT LANE OF HIGHWAY I-495N SUDDENLY AS I HAD MY FOOT ON GASS THE VEHICLE STALL AND STARTED TO SLOW DOWN, I TURN OFF THE RADIO AND PUT MY HAZARD LIGHTS ON AND AS SOON AS I PULL TO THE SIDE OF THE ROAD THE VEHICLE SHUT DOWN COMPLETELY ALL THE LIGHTS WHEN OFF, (IF I WOULDN'T HAVE BEEN QUICK ENOUGH I WOULD HAVE GOTTEN INTO A MAJOR ACCIDENT) WHILE WAITING FOR THE TOW TRUCK I FOUND OUT THERE'S A RECALL ON MY VEHICLE,
NHTSA ODI 11232151
Jul 14, 2019Transmission & drivetrain
TRANSMISSION HAS HAD SERVERAL COMPUTER UPDATES AND CLUTCH REPLACEMENTS FOR SHUDDERING WHEN ACCELERATING. WHILE TOWING BEHIND A MOTOR HOME WITH TRANSMISSION IN TOW MODE THE TRANSMISSION SOMEHOW WENT FROM NEUTRAL TO DRIVE AND CAUSED THE TRANSMISSION TO FAIL TO THE EXTENT OF TOTAL REBUILD AT THE DEALER. AFTER THE REBUILD IT STILL SHUDDERS AND HESITATES WHEN ACCELERATING IN DRIVE.
NHTSA ODI 11231710
Jul 14, 2019Transmission & drivetrainSpeed control
TRANSMISSION SHIFTING PROBLEMS: HESITATION/JERKING WHILE SHIFTING; THIS PROBLEM IS WELL KNOWN BY FORD & THE DEALERS; TRANSMISSION SLIPS. ANYTIME/WHERE I'M DRIVING MY AUTOMATIC-TRANSMISSION 2014 FOCUS AND PRESS THE ACCELERATOR AFTER SLOWING DOWN TO OR STARTING IN FIRST GEAR (AS IN FROM A STOP), THE TRANSMISSION RACES AS IF CAUGHT BETWEEN GEARS. THIS MAKES ME PRESS THE ACCELERATOR DOWN MORE TO FORCE IT INTO GEAR. SOMETIMES IT FEELS LIKE THE CAR IS COASTING ALONG IN NEUTRAL UNTIL IT KICKS INTO GEAR. THIS HAS ALSO HAPPENED ON THE HIGHWAY BETWEEN OTHER GEARS - THERE IS LOSS OF FORWARD MOTION. I'VE BEEN TO FORD TO "RESET THE TRANSMISSION GAUGE" 4 TIMES NOW- INCLUDING FOR THE 2 RECALLS FOR THIS DPS6 TRANSMISSION. THE LAST TIME THEY HAD THE CAR I HAD A RENTAL FOR JUST OVER 3 WEEKS WHILE THEY WERE REPLACING PARTS THAT THEY CLAIMED CAUSED THE SLIPPING. SINCE THEN, THE PROBLEM HAS BEEN BETTER, BUT WHENEVER I TURN ON THE A/C AND IT'S RAINING OUT, THE PROBLEM RETURNS. THIS HAS BEEN GOING ON SINCE THE 2ND MONTH OF OWNERSHIP (OCT. 2014) - A 5-YEAR PROBLEM. THERE ARE SEVERAL RECALLS AND ARTICLES (EG HTTPS://FORD.OEMDTC.COM/1650/14M01-DPS6-TRANSMISSION-CLUTCH-SHUDDER-TRANSMISSION-INPUT-SHAFT-SEAL-WARRANTY-EXTENSION-2011-2014-FORD-FIESTA-FOCUS) THAT RELATE TO FORD'S KNOWLEDGE AND REPAIR ATTEMPTS FOR THIS ISSUE. DATE ON THIS FORM IS FIRST OCCURRENCE, NOT THE LAST
NHTSA ODI 11231716
Jul 13, 2019Transmission & drivetrain
MY CAR WAS NOT ACCELERATING AND A MESSAGE ABOUT THE TRANSMISSION CAME UP. THE CAR WOULD NOT TURN BACK ON AND I CAN'T REVERSE OR DRIVE.
NHTSA ODI 11231631
Jul 13, 2019Transmission & drivetrain
I WAS COMING HOME ON THURSDAY NIGHT IN DARK JULY 11,2019 AND MY CAR WAS TRYING CUT OFF. I WAS ABLE MAKE IT IN YARD. I TOLD MY MOM SHE THOUGHT I WAS OUT OF GAS. I HAD OVER HALF TANK.SO MOM SAID LET'S DRIVE IT TO STORE. WE CRANK UP IT WOULDN'T GO IN REVERSE. THE NEXT MORNING I CALL TROPHY FORD AND TOLD THEM.I WOULD BE BRING IT IN IF IT WOULD GO IN REVERSE. OK SO IT DID BUT KEPT TRYING CUT OFF A CAR ALMOST HIT ME AS I WAS TRYING GET IT.ACROSS HIGHWAY. I PURCHASED THIS CAR JULY OF 2017. I HAVE NEVER RECEIVED NO KIND OF RECALL ON ANYTHING, BUT NOW THEY SAY IT'S ALL THESE RECALLS. THE DOOR LATCH MESS UP LAST MONDAY I HAD TO HOLD DOOR WITH MY ARM OUT WINDOW WHILE I WAS DRIVING. THE TOLD ME.OH RECALL WE FIX IT FREE. TOOK THEM 3 DAYS FIX IT I ALMOST MISS WORK TRYING GET RIDE. NOW MY TRANSMISSION GONE OUT AND THEY SAY I NEED CLUTCH WHICH I HAD TO PAY BUT IT WAS IN RECALL. THIS IS NOT FAIR AT ALL I LIKE TO GET LAWYER BUT I AM.TOO POOR MY SON START COLLEGE AND HAS NO WAY THERE NOW CAUSE CAR BROKE.WE WORK MINIMUM WAGE AT RESTAURANT. HOW CAN THIS BE FAIR AFTER HE ALMOST GOT KILLED. WE HAVE A FORD RANGER TRUCK WE HAD FOR 16 YRS NO MOTOR OR TRANSMISSION PROBLEMS SO I ALWAYS PURCHASE FORD BUT NOW I SEE I HAVE TO PUT THE WORD OUT THESE FOCUS ARE A PIECE OF CRAP. PLEASE HELP ME PLEASE I'M BEGGING DON'T STOP MY.SON EDUCATION.
NHTSA ODI 11231637
Jul 12, 2019Transmission & drivetrain
THE TRANSMISSIONS IN MY 2014 FORD FOCUS HAS NEVER OPERATED PROPERLY. I PURCHASED THE CAR NEW FROM MAHWAH FORD IN OCTOBER 2014. THE TRANSMISSION SLIPS AND SHUDDERS WHEN TRYING TO ACCELERATE IN FIRST GEAR. IT BEHAVES AS IF SOMEONE JUST LEARNING TO OPERATE A MANUAL TRANSMISSION VEHICLE IS BEHIND THE WHEEL. THIS MAKES IS VERY DANGEROUS TRYING TO ACCELERATE FROM A STOP WHEN ENTERING A ROADWAY. I HAVE BROUGHT THE CAR TO THE DEALERSHIP ON MANY OCCASIONS, BUT WAS TOLD THIS BEHAVIOR IS NORMAL FOR THE VEHICLE. MY OTHER FAMILY MEMBERS WILL NOT DRIVE THE VEHICLE, BECAUSE THEY DO NOT FEEL SAFE DOING SO. TWICE THE DEALERSHIPS SAID THEY APPLIED SOFTWARE UPDATES TO THE VEHICLE, BUT THAT DID NOTHING. I DO NOT FEEL SAFE IN THIS CAR, BUT DUE TO FINANCIAL CONSIDERATIONS, I AM NOT ABLE TO PURCHASE A REPLACEMENT. PLEASE HELP GET THESE UNSAFE VEHICLES OFF THE ROAD.
NHTSA ODI 11231205
Jul 12, 2019Transmission & drivetrainFuel system
FORD FOCUS HAS HAD TRANSMISSION REPLACED, AND IT STILL SHAKES, JERKS, SHUDDERS, ETC. WHAT FORD KNOWINGLY DID IS OUTRAGEOUS. I BOUGHT MY CAR BRAND NEW. THIS HAS BEEN AN ONGOING ISSUE AND I DON'T FEEL SAFE DRIVING MY CAR.
NHTSA ODI 11231217
Jul 12, 2019
WHEN DRIVING AND/OR STATIONARY, THE ACM (AUDIO CONTROL MODULE) WILL CAUSE THE SPEAKERS OR RADIO TO MAKE LOUD AND SOMETIMES UNBEARABLE POPPING, BUZZING OR NO SOUND WILL COME OUT OF THE SPEAKERS FOR A PERIOD OF TIME.
NHTSA ODI 11231219
Jul 12, 2019Fuel system
2014 FORD FOCUS. CONSUMER WRITES IN REGARDS TO DEFECTIVE GAS TANKS. *LD THE CONSUMER STATED THE DEALER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. THE PART TO REPAIR THE VEHICLE WAS ON BACK ORDER.*JS
NHTSA ODI 11231319
Jul 12, 2019Transmission & drivetrain
IMMEDIATELY UPON PURCHASING THE CAR IT STARTED HESITATING AS IF IT WOULD STALL FROM A STOP ON CITY STREETS, WHILE TURNING, AND ALMOST EVERY TIME IT ACCELERATES FROM A STOP, IT DOES NOT HAVE TO BE IN PARK OR NEUTRAL IN ORDER FOR THIS TO HAPPEN. IT OCCURS ALSO WHEN THE CAR IS IN DRIVE. FORD REPLACED THE CLUTCH 3 TIMES, AT 6779, 13844, AND 20156 MILES. IT IS NOW BEHAVING IN THE SAME WAY, THE CAR DOES NOT ACCELERATE PROPERLY AND CHUGS ALONG. FORD STATED THIS JUNE AT 39030 MILES THAT THE CAR IS BEHAVING WITHIN NORMAL LIMITS, HOWEVER IT IS DOING EXACTLY WHAT IT DID BEFORE WHEN THEY REPLACED THE CLUTCH.I AM HESITANT TO BELIEVE THIS IS THE TRUTH.
NHTSA ODI 11231247
Jul 12, 2019Transmission & drivetrain
MY 2014 FOCUS HAS BEEN SENT TO FORD 3 TIMES SINCE I PURCHASED IT NEW IN 2014 FOR FOR TRANSMISSION ISSUES. THREE TIMES, I HAVE LOST ALL POWER IN THE VEHICLE AND HAVE HAD TO COAST TO A STOP. TWO OF THOSE TIMES I WAS ABLE TO RESTART THE VEHICLE AND CONTINUE DRIVING, THE OTHER TIME THE VEHICLE HAD TO BE TOWED TO THE DEALERSHIP FOR A REPAIR. EACH TIME THIS HAPPENED I WENT TO THE DEALERSHIP AND WAS TOLD THAT THE ISSUE WAS FIXED OR THEY COULDN'T REPEAT THE ISSUE. MY CAR IS THE LARGEST PURCHASE THAT I HAVE EVER MADE, AFTER RESEARCHING THIS ISSUE IT SEEMS TO BE WIDESPREAD. THE GOVERNMENT IS SUPPOSED TO BE LOOKING OUT FOR ITS CITIZENS. WHAT CAN BE DONE TO HOLD FORD ACCOUNTABLE FOR SELLING A FAULTY VEHICLE AND NOT PROVIDING A SOLUTION? WHILE NOT A SEVERE AS THE CAR SHUTTING OFF, I ALSO REGULARLY EXPERIENCE UNEVEN ACCELERATION WHERE THE CAR SPEEDS UP AND SLOWS DOWN VIOLENTLY WHEN IN FIRST GEAR.
NHTSA ODI 11231284
Jul 12, 2019Transmission & drivetrainFuel systemVisibility & wipers
PURCHASED 2014 FOCUS ON 6/7/14, CLUTCH ASY REPLACED 11/30/15,CLUTCH ASY REPLACED 9/12/16, INSTALL NEW ETB 9/14/16 (THROTTLE BODY), REPLACE BATTERY 12/20/16, GIVEN EXTENDED WARRANTY W/$100 DEDUCTABLE 11/11/16 - WARRANTY EXPIRED 6/7/19, REPLACED CLUTCH ASY 6/9/19 - 7/3/19. THREE CLUTCH ASSEMBY'S IN 5 YEARS - VERY UNSAFE. ALSO 6/9/19-7/3/19 REPLACED SIDE DOOR LATCH (SAFETY RECALL) AND FUEL TANK DEFORMATION - REPLACED TUBE ASY - FUE. WITH THIS MANY CLUTCH REPAIRS FORD NEW THEY HAD AN ISSUE. EVEN THOUGH FORD GAVE ME AN EXTENDED WARRANTY IN 2016 DUE TO THE ISSUES WITH MY CAR, THEY BACKDATED THE WARRANTY TO THE DATE THE CAR WAS PURCHASED. THIS ALSO SEEMS DECEPTIVE. NUMEROUS TIMES I WAS TRAVELING ON INSTERTATE ROADS, WHEN I PULLED OUT TO PASS A SEMI, THE CAR WOULD CUT OUT. WHEN ACCELLERATING IN THE CITY OR ON INSTERTATES, THERE WOULD BE NO ACCELERATION WHEN PUSHING THE ACCELATOR. JUST THE OPPOSITE WOULD HAPPEN. THE CAR WOULD CAUGH AND CHOKE BEFORE FINALLY CATCHING TO ACCELORATE. I BELIEVE BOTH FORD AND THE DEALER SHOULD BE HELD ACCOUNTABLE WITH ALL THE SAFETY ISSUES THIS CAR HAS HAD, AND CONTINUES TO HAVE.
NHTSA ODI 11231330
Jul 12, 2019Transmission & drivetrain
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE TRANSMISSION SHOOK WHEN THE VEHICLE ACCELERATED. ALSO, THE VEHICLE STALLED, WOULD NOT SHIFT INTO THE PROPER GEARS, AND THERE WERE DELAYS WITH THE RPMS INCREASING. THE CONTACT TOOK THE VEHICLE TO CAVALIER FORD AT CHESAPEAKE SQUARE (4021 PORTSMOUTH BLVD, CHESAPEAKE, VA 23321, (757) 488-8311) ON EIGHT SEPARATE OCCASIONS FOR THE TRANSMISSION FAILURES, BUT THE FAILURES CONTINUED. THE CONTACT BELIEVED THAT THERE WAS NO PERMANENT REMEDY AND THAT THE DEALER WAS JUST PERFORMING A PATCH JOB EACH TIME IT WAS SERVICED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 14,086. *AS *TR
NHTSA ODI 11231334
Jul 12, 2019Transmission & drivetrain
MADE COMPLAINTS TO FORD REGARDING MY TRANSMISSION FAILURES WHILE DRIVE ON ROADS, I.E. STALLING, DECREASING SPEED, JERKING ETC. AS A RESULT I HAD TO TAKE A LOSS ON THE TRADE IN AT MOUNTAIN VIEW FORD IN CHATTANOOGA, TN (LOSS = $8500.00)
NHTSA ODI 11231337
Jul 12, 2019Transmission & drivetrainElectrical system
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 20-30 MPH, THE INSTRUMENT CLUSTER GAUGES FLUCTUATED AND THE VEHICLE LUNGED FORWARD. THE CONTACT STATED THAT THE HILL ASSIST AND ABS WARNING INDICATORS ILLUMINATED AND THE INSTRUMENT CLUSTER BECAME INOPERABLE. THE CONTACT STATED THAT THE VEHICLE HAD NOT EXPERIENCED THE FAILURES PRIOR TO BEING REPAIRED PER NHTSA CAMPAIGN NUMBER: 13V523000 (POWER TRAIN). CASTLE FORD (LOCATED AT 3930 FRANKLIN ST, MICHIGAN CITY, IN 46360, (219) 879-5381) AND THE MANUFACTURER WERE INFORMED OF THE FAILURES VIA TELEPHONE. THE FAILURES WERE INTERMITTENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 52,154.
NHTSA ODI 11231380
Jul 12, 2019Transmission & drivetrainFuel system
CAR SHUDDERS SOMETIMES MAKING IT HARD TO GET INTO TRAFFIC (NO POWER) AND WHEN COMING TO A STOP THE CAR SOMETIMES LUNGES FORWARD UNEXPECTEDLY ALMOST PUTTING IT INTO CROSS TRAFFIC OR REAR-ENDING THE CAR IN FRONT OF YOU
NHTSA ODI 11231476
Jul 11, 2019Body & structure
FIRST, DRIVERS SIDE DOOR WOULD NOT LATCH SHUT. FOUND WHILE STATIONARY. THIS WAS REPAIRED. 8 WEEKS LATER, THE PASSENGER SIDE DOOR WOULD NOT LATCH. THIS WAS DISCOVERED WHILE DRIVING IN A PARKING LOT WHEN THE PANEL LIGHT CAME ON AND SAID DOOR WAS OPEN. WHEN TURNING TO PARK TO CHECK, THE DOOR SWUNG WIDE OPEN. IT WOULD NOT LATCH SHUT.
NHTSA ODI 11230916
Jul 11, 2019Transmission & drivetrain
UPON LAUNCH OF VEHICLE, THE DPS6 TRANSMISSION SHUDDERS VIOLENTLY LEAVING ME AND MY OCCUPANTS PRONE TO DANGER. THE CAR IS UNDRIVABLE FOR THE 1ST 3 SECONDS YOU APPLY THE GAS. THIS ISSUE, EVEN AFTER THEIR INITIAL "FIX" HAS DONE THIS FROM MILE #01. 90,000 MILES, 5 YEARS, SAFETY OF EVERYONE DRIVING THESE VEHICLES IS COMPROMISED DAILY.
NHTSA ODI 11230950