What 2,584 owners told NHTSA about the 2014 Ford Focus Bev

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE THE DRIVER WAS PULLING OUT OF THE DRIVEWAY AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO MOVE FORWARD. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO VICTORY LANE FORD (LOCATED AT 903 OLD RTE 66 N, LITCHFIELD, IL 62056, (217) 324-3965) TO BE DIAGNOSED, BUT A FAILURE CODE COULD NOT BE FOUND. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, THE FAILURE OCCURRED ON TWO DIFFERENT OCCASIONS. THE VEHICLE WAS TAKEN SEVERAL TIMES TO THE SAME DEALER WHERE THE TRANSMISSION AND CLUTCH WERE REPLACED TWICE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.

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CAR SHUDDERS ON TAKE OFF.

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TAKATA: THE PROBLEM WITH THE CAR IS IF YOU PUT GAS IN THE CAR THE CAR WILL NOT START YOU HAVE TO KEEP TURNING AND PRESSING ON THE GAS PEDAL UNTIL IT REGISTER THAT THERE IS GAS IN THE CAR. THE READ WILL SAY 98 MILES UNTIL YOU NEED GAS BUT IF YOU DONT PUT GAS IN BEFORE THEN THE CAR WILL SHUT OFF AND THAT READS AT ABOUT A QUARTER TANK OF GAS. THEN THERES TIMES I GET INTO THE CAR TO GO AND THE STEERING COLUMN WILL LOCK TO WHERE YOU CANT EVEN TURN THE WHEEL. I LOOKED IT UP AND I SEE THERES BEEN PROBLEM WITH THE STEERING COLUMN PLUS IT LITES UP IN THE CAR STEERING WHEEL DEFAULT I CALLED THE FORD BUT THERE SAYING THERE IS NO RECALL ON ANY OF THE TWO THINGS IM TALKING ABOUT. ITS NOT SAFE WHAT IF THE WHEEL DECIDES TO LOCK WHILE I AM DRIVING OR THE CAR SHUTS OF BECAUSE IT READ 98 MILES BEFORE YOU NEED GAS BUT THATS NOT THE CASE. I WAS DRIVING OUT OF MY DRIVEWAY AND THE WHEEL LOCKED. WITH THE GAS WAS ON THE ROAD AND THE CAR SHUT OFF LUCKILY I WAS CLOSE TO A GAS STATION.

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84000 MI I BRING INTO FORD DEALER THAT I PURCHASED FROM AND MAJORITY OF SERVICE HAS BEEN DONE AT. POOR SHIFTING AND STUTTERING HAS BEEN REPORTED AS FAR BACK AS 33,000 MILES. VEHICLE IS SO BAD NOW, AT A STOP LIGHT OR STOP SIGN, UPON PRESSING THE ACCELERATOR, CAR VIOLENTLY SHUDDERS AND WILL NOT MOVE FORWARD FOR 5 TO 8 SECONDS. TODAY, JULY 17TH 2019, DEALER FOUND CLUTCH TO BE 700 RPM OUT OF SPEC. TOLD ME THAT MY WARRANTY HAS EXPIRED BOTH FACTORY AND THE EXTRA SERVICE PROTECTION THAT I PURCHASED WHEN NEW. I EXPLAINED THAT THE DUAL-CLUTCH TRANSMISSION IS UNDER A FORD BULLETIN THAT IS COVERED FOR 100,000 MILES BECAUSE OF A KNOWN PROBLEM DATING BACK YEARS IN FOCUSES AND THE FORD FIESTA. SERVICE MANAGER GIVES ME FORD CORPORATE CUSTOMER SERVICE NUMBER TO CONTACT, SO I DO. I EXPLAINED TO THEM THAT THIS IS PART OF THE KNOWN TRANSMISSION ISSUE THAT FORD IS WELL AWARE OF ESPECIALLY IN LIGHT OF THE NEWS FEED IN THE PAST 72 HOURS WITH DOCUMENTS ADMITTING THEIR KNOWLEDGE OF DEFECTIVE TRANSMISSIONS. THIS CAR HAS BEEN UNSAFE FOR YEARS AND FORD DOES NOT STAND BEHIND IT, THEY TOLD ME AT FORD CUSTOMER SERVICE THAT THIS IS MY RESPONSIBILITY BUT TO SAVE MY RECEIPT IN CASE IN THE FUTURE THIS IS DEEMED PART OF THE ISSUE. I EXPLAINED TO BOTH THE SERVICE MANAGER AT THE FORD DEALERSHIP AND FORD CUSTOMER SERVICE THAT THIS WAS MY COLLEGE STUDENT DAUGHTER'S CAR, AND THAT IT IS A VERY UNSAFE VEHICLE THAT HAS ALMOST CAUSED HER TO GET INTO THREE ACCIDENTS DUE TO NO ACCELERATION. I CAN ATTEST THAT THE 2014 FORD FOCUS SE MODEL DOES HAVE TRANSMISSION ISSUES WHICH CAUSE A VERY UNSAFE VEHICLE.

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I'VE OWNED MY CAR FOR SINCE 2015, I'VE HAD ISSUES WITH MY TRANSMISSION AND HAVE TAKEN IT TO THE DEALER MANY TIMES FOR THE SAME ISSUE WITH NO AVAIL. SERVICE MANAGERS STATING, "THIS IS HOW THE TRANSMISSION SHOULD BE RUNNING" OR BETTER YET, THEY GIVE ME DRIVING ADVICE AS TO HOW TO ACCELERATE SO MY CAR DOES NOT JOLT NOR STALL. TODAY 7/17/2019 MY TRANSMISSION FAULT SERVICE LIGHT WENT ON AND MY CAR IS SERIOUSLY SKIPPING AND STALLING. THIS TRANSMISSION IS FAULTY AND THESE CARS NEED TO BE TAKEN OFF THE ROAD. I CALLED FORD MOTOR CO ALL I WAS TOLD, WAS THAT MY TRANSMISSION IS ON AN EXTENDED WARRANTY. I DON'T WANT AN EXTENDED WARRANTY, I WANT A CAR THAT RUNS AND IS NOT GOING TO STALL ON ME AND MY FAMILY. MY CAR IS A 2014 WITH ONLY 33K MILES. MY CAR IS CURRENTLY AT THE DEALERS MY BROTHER WHO'S A MECHANIC DEFINITELY KNOWS FOR SURE MY CAR HAS A FAULTY TRANSMISSION. I DO NOT FEEL SAFE DRIVING MY VEHICLE AND CANNOT DRIVE ON A FREEWAY/EXPRESSWAY AS IT DOES NOT ACCELERATE AND IT CONSTANTLY STALLS.

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I HAVE TAKEN MY VEHICLE IN 3 TIMES BECAUSE OF THE TRANSMISSION. THE CAR JERKS AT ANY GIVEN MOMENT, HESITATES AT RED LIGHTS AND STOP SIGNS. MY FAMILY ALMOST GOT HIS BY ANOTHER VEHICLE BECAUSE IT DIDN'T WANT TO MOVE. I LITERALLY HAD THE GAS PEDAL TO THE FLOOR AND THE RPMS WERE RUNNING HIGH BUT THE CAR WAS BARELY MOVING. I CAN BE ON THE HIGHWAY AND IT SOUNDS LIKE THE CAR SLIPPED GEAR AND IT'LL MAKE A HIGH ROARING SOUND. ALL OF THIS IS BECOMING MORE FREQUENT AND I FEAR FOR MY FAMILIES SAFETY AND FORD IS UNWILLING TO HELP.

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ENGINE STALLS WHEN ACCELERATING, AND STOPS WHILE DRIVING ON ROAD. OCCURS FREQUENTLY AND HAS HAPPENED MORE THAN ONCE. FORD SAYS NOTHING IS WRONG.

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DPS6 TRANSMISSION. THIS HAS BEEN AN ONGOING ISSUE AND I FEAR FOR THE SAFETY OF ME AND MY FAMILY. WE WILL BE DRIVING DOWN THE RD ANY TYPE (INTERSTATE, COUNTRY RDS OR IN CITY) AND THE VEHICLE WILL LOOSE POWER AS IF IT ALL OF A SUDDEN GOES INTO NEUTRAL..THIS IS VERY DANGEROUS AND A MAJOR SAFETY CONCERN. TO BE GOING 65 ON THE INTERSTATE AND ALL OF A SUDDEN YOUR VEHICLE LOOSES POWER, AND KEEPS DOING IT THE REST OF THE TRIP. I HAVE BEEN IN NEAR ACCIDENTS SEVERAL TIMES BC OF THIS. ALSO I WILL BE DRIVING DOWN THE RD AND THE CAR WILL ACCELERATE ON ITS ON CAUSING THE RPMS TO GO WAY UP AND THEN ALL OF A SUDDEN IT WILL BASICALLY GO INTO NEUTRAL WITH NO WARNING AT ALL. THIS IS MY FAMILY'S ONLY VEHICLE. WE HAVE NO CHOICE BUT TO KEEP DRIVING IT AND RISK OUR LIFES AND THE LIFE'S OF OTHERS DAILY. WE STILL OWE 11,000 ON THIS CAR. FORD KNEW OF THE PROBLEM WHEN THEY SOLD US THIS VEHICLE AND NOW WE HAVE TO SUFFER? WHEN IS FORD GOING TO BE HELD ACCOUNTABLE FOR THIS? WE WENT TO FORD REGARDING THIS IS ISSUE AND THEY REFLASHED THE TCM AND IT FIXED IT FOR 3 WEEKS THEN STARTED DOING THE SAME EXACT THING. THEY ALSO TOLD ME IF IT DONE IT AGAIN THEN I WOULD NEED A CLUTCH REPLACEMENT. (WHICH I WOULD HAVE TO PAY FOR BC THE MILES HAVE EXCEEDED THE EXTENDED WARRANTY) I AM SORRY BUT WHEN A CLUTCH GOES BAD IT'S GOING TO DO IT ALL THE TIME..NOT JUST RANDOMLY. I HAVE HEARD FROM SEVERAL PEOPLE WHO DID REPLACE THE CLUTCH 3 OR MORE TIMES AND THE PROBLEM STILL EXISTS. SO NO I WILL NOT BE PAYING FOR A NEW CLUTCH WHEN I'VE READ HUNDREDS OF COMMENTS FROM PEOPLE STATING THEY DID JUST THAT AND IT DIDN'T FIX IT.

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I BOUGHT THE CAR USED WITH AROUND 28K MILES. I HAVE HAD TO HAVE THE TRANSMISSION SERVICED TWICE ALREADY, AND IT CONTINUES TO ACT UP INTERMITTENTLY. SYMPTOMS INCLUDE SHUDDERING AND JERKING, ESPECIALLY IN THE FIRST TWO GEARS, UNEXPECTED ACCELERATION IN BOTH FORWARD AND REVERSE (THROTTLE INPUT GIVES DIFFERENT RESULTS IN DIFFERENT CONDITIONS) FAILURE TO ACCELERATE IN A MANY CIRCUMSTANCES: OFTEN REVERSE TAKES A FEW SECONDS TO ENGAGE, AND IF YOU NEED TO ACCELERATE QUICKLY, SUCH AS TO AVOID AN ACCIDENT OR HAZARD, TOO HEAVY OF AN INPUT CAUSES THE ENGINE TO REV VERY HIGH BUT THE CAR DOESN'T GO ANYWHERE. THE UNIT ALSO HAS DELAYED OR "STICKY" DOWNSHIFTS, ESPECIALLY IN AN EMERGENCY STOPPING SITUATION. AND OVER THE FIRST 3 YEARS OF OWNERSHIP, FUEL ECONOMY SEEMS TO BE DECREASING. THE VEHICLE HAS BEEN EXCLUSIVELY SERVICED BY FORD DEALERS UNDER MY OWNERSHIP. I UNDERSTAND WHAT THE TRANSMISSION IS, HOW IT FUNCTIONS, AND I DRIVE ACCORDINGLY, INCLUDING TRYING TO REV MATCH SHIFTS. IT CONTINUES TO ACT UP MILDLY EVERY DAY, AND SEVERELY ON OCCASION. IT IS BOTH THE NEWEST AND LEAST TRUSTWORTHY VEHICLE I'VE EVER OWNED, AND I EXPECT AN EXPENSIVE AND CATASTROPHIC FAILURE BEFORE I'VE PAID IT OFF. IN ADDITION, THE HORN HAS FAILED SEVERAL TIMES AND WILL NOW NEED TO BE REPLACED.

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TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE SHUTTERED, JERKED, AND FAILED TO SHIFT IN AND OUT OF GEAR. THE VEHICLE WAS SLOW TO CHANGE GEARS AT ANY GIVEN POINT WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND FAILED TO SHIFT INTO REVERSE SEVERAL TIMES INTERMITTENTLY. IN ADDITION, THE MALFUNCTION INDICATOR LAMP FLASHED. THE VEHICLE WAS TOWED TO DAVID STANLEY FORD OF MIDWEST CITY (6601 SE 29TH ST, MIDWEST CITY, OK 73110, (405) 733-1611) WHERE IT WAS DIAGNOSED SEVERAL TIMES, BUT FAILED TO PROVIDE A PERMANENT REMEDY. THE DEALER LATER DIAGNOSED THAT THE TRANSMISSION ASSEMBLY NEEDED TO BE REPLACED AND THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 13V523000 (POWER TRAIN). THE CONTACT STATED THAT THE FAILURE THAT THE VEHICLE EXHIBITED WAS RELATED TO THE RECALL CAMPAIGN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR FURTHER DIAGNOSTIC TESTING. THE FAILURE MILEAGE WAS NOT AVAILABLE.

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LOSES POWER DURING ACCELERATION FROM DEAD STOP OR ONTO FREEWAY, TRANSMISSION BUCKS AND DOES NOT ENGAGE FROM FIRST GEAR TO SECOND GEAR IN ALLEGED AUTOMATIC TRANSMISSION. SLIPS INTO NEUTRAL WHILE THE CAR IS IN MOTION. DEALERSHIP SAID THAT FORD IS AWARE OF THE PROBLEM, BUT HAS NO PLANS FOR A LONG TERM FIX.

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INCIDENT #1 - WHILE TRAVELING ON THE INTERSTATE, I ATTEMPTED TO CHANGE LANES TO PREPARE FOR AN UPCOMING EXIT. NOTICING FASTER MOVING TRAFFIC APPROACHING FROM BEHIND (I HAD JUST ENTERED THE FREEWAY), I PRESSED THE ACCELERATOR TO SPEED UP DURING THE LANE CHANGE. MY VEHICLE "SHIFTED" INTO NEUTRAL, CAUSING ME TO LOSE ACCELERATION WHEN I ABSOLUTELY NEEDED IT TO MATCH THE SPEED OF OVERTAKING TRAFFIC. I QUICKLY MOVED BACK TO MY ORIGINAL LANE TO AVOID BEING STRUCK FROM BEHIND. INCIDENT #2 - WHILE STOPPED AT A YIELD, WAITING TO ENTER A TRAFFIC CIRCLE, I ATTEMPTED TO ACCELERATE INTO THE TRAFFIC CIRCLE, BUT JUST AS MY CAR BEGAN TO MOVE FORWARD, THE TRANSMISSION SHIFTED INTO "NEUTRAL", RPMS WENT UP TO ABOUT 4,000. WHEN I TOOK MY FOOT OFF THE GAS TO APPLY BRAKE AND STOP MY ENTRANCE TO THE TRAFFIC CIRCLE, THE TRANSMISSION CAUGHT (CLUTCH ENGAGED) AND PROPELLED ME INTO THE TRAFFIC CIRCLE, WHICH BY THIS TIME HAD APPROACHING TRAFFIC. NARROWLY AVOIDED A SERIOUS COLLISION BY STEERING TO THE SHOULDER OF THE ROAD.

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ON MY WAY TO WORK I WAS TAKING A LEFT TURN ONTO THE HIGHWAY. IN DOING SO, THE CAR CUT POWER CAUSING THE CARS BEHIND ME TO ALMOST HIT THE BACK OF THE CAR AT ABOUT 40 MILES AND HOUR. THIS IS A VERY UNSAFE VEHICLE, I AM WAITING FOR THE DAY SOMEONE ISN'T PAYING ATTENTION WHEN THE TRANSMISSION FAILS TO PERFORM IN A USUAL MANOR AND I, OR SOMEONE ELSE IN THE CAR, IS SERIOUSLY INJURED.

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MY VEHICLE IS CURRENTLY IN THE SHOP FOR TRANSMISSION REPAIR. NATIONAL NEWS REPORTS THAT THESE VEHICLE MODELS, ALONG WITH FIESTA'S HAVE TRANSMISSION PROBLEMS THAT CAUSE SHUTTERING AND/OR ACCELERATION ISSUES. MY VEHICLE HAD BOTH THESE ISSUES, FORTUNATELY, I WAS NOT KILLED BEFORE I COULD GET IT TO THE SHOP. MY CAR WOULD ACCELERATE ON ITS OWN WHICH IS ABSOLUTELY TERRIFYING. I WONDER WHY THERE IS NOT A SAFETY RECALL DUE TO THIS ISSUE? I WILL NOW HAVE TO PAY OUT OF POCKET FOR THE REPAIRS.

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THE TRANSMISSION IS KNOWN TO BE FAULTY. MINE STUDDERS WHEN GOING FROM FIRST TO SECOND WHEN TAKING OFF FROM A STOP LIKE SOMEONE WHO CAN'T DRIVE A MANUAL. MY 01 FOCUS IS A MANUAL. IT HAS SLIPPED OUT OF GEAR MULTIPLE TIMES ON ME AND FRIENDS DRIVING IT IN INTERSECTIONS, AND HIGHWAYS. THE CAR IS 5 YEARS OLD. SHOULD NOT HAVE THESE PROBLEMS. I FEAR IT WILL WND UP CAUSING HARM TO MYSELF OR OTHERS. IT NEEDS TO BE ADDRESSED AND FIXED

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I HAVE HAD MULTIPLE INCIDENTS WITH MY 2014 FORD FOCUS RELATED TO THE FAULTY TRANSMISSION. BESIDES ROUGH SHIFTING AND LOTS OF SHUDDERING OVER THE YEARS, MY CAR HAS COMPLETELY STALLED ON ME WHILE IN MOTION, DRIVING ON THE HIGHWAY 2 DIFFERENT TIMES. I LOST THE ABILITY TO ACCELERATE WHILE GOING MORE THAN 65 MILES PER HOUR, AND I HAD TO COAST THROUGH HIGH-SPEED TRAFFIC TO GET TO THE SHOULDER (BOTH TIMES). THE FIRST TIME THIS HAPPENED WAS JULY 29TH, 2017 IN FORT LAUDERDALE, FLORIDA. THE 2ND TIME WAS JUNE 6TH, 2019 ON THE SAWGRASS EXPRESSWAY IN BROWARD COUNTY, FLORIDA. BOTH TIMES WERE VERY SCARY AND PUT MYSELF AND OTHERS AT RISK FOR A SERIOUS AND DANGEROUS ACCIDENT. EARLY ON, THE FORD DEALERSHIP TOLD ME THAT THE ROUGH TRANSMISSION IS NORMAL AND WOULD GET BETTER IF I IMPROVED MY DRIVING HABITS. MORE RECENTLY I HAVE BEEN TOLD THAT THE TRANSMISSION WOULD FAIL AGAIN BUT THAT THE WARRANTY HAS BEEN EXTENDED.

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THE TRANSMISSION HAS OBVIOUS ISSUES. I HAVE TO GUN IT FROM A STOP SO IT DOESN'T CHUG EVERY SINGLE TIME I STOP. ONE TIME I REALLY FEARED FOR MY LIFE WAS WHEN I WAS ON A MAJOR THOROUGHFARE AND SOMEONE SLAMMED THEIR BRAKES ON IN FRONT OF ME. I, IN TURN, SLAMMED MY BRAKES ON TO AVOID AN ACCIDENT, WHICH HAPPENED TO BE IN THE MIDDLE OF AN INTERSECTION. MY CAR WOULD NOT GO BACK INTO GEAR IMMEDIATELY AND TAKE OFF. I WAS STALLED AND HELPLESS. I FELT LIKE A SITTING DUCK READY TO BE RAN OVER. I FEAR FOR ANYTIME I HAVE TO SLAM MY BRAKES ON TO AVOID AN ACCIDENT THAT I WILL AGAIN BE SITTING WAITING TO BE HIT. I BOUGHT MY CAR USED. I TOOK IT IN TO A DEALERSHIP FOR RECALL WORK THAT I ASSUMED WOULD RESOLVE THE PROBLEM ONLY TO BE TOLD THAT NO IT DIDN'T COVER MY ISSUE. I WAS ALSO TOLD THAT IT WAS A KNOWN ISSUE BY FORD, AND THAT THE PREVIOUS OWNER HAD GOTTEN THE TRAMSMISSION FIXED WHILE IT WAS STILL UNDER WARRANTY BUT THAT THE WARRANTY TIME FOR THE FIX WAS NOW UP AND IT WOULD COST $1200 TO FIX. THEY TOLD ME EVEN IF I PAID TO HAVE IT FIXED, IT WOULD INEVITABLY HAPPEN AGAIN AS THEY SEE THIS PROBLEM EVERYDAY. I DO NOT HAVE THE MONEY TO GET A NEW CAR. IN FACT, IT IS NOW THE ONLY CAR IN OUR HOUSEHOLD AS MY HUSBAND IS DISABLED. I FEEL I'VE BEEN BETRAYED AND LEFT OUT TO DRY. I'M THOROUGHLY DISAPPOINTED IN FORD. I DO NOT MAKE A LOT OF MONEY AS A SCHOOL SECRETARY. I REGRET PUTTING MY TRUST IN A COMPANY THAT HAD A GREAT REPUTATION BEFORE THIS ISSUE. I WISH I COULD GET MY MONEY BACK AND RETHINK MY PURCHASE.

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THE FORD FOCUS STUTTERS WHEN TAKING OFF. EVERYTIME I GO TO GET ON HIGHWAY IT WONT ACCELERATE AND SHAKES. IT'S SCARY I ALWAYS FEEL LIKE IT WILL CAUSE AN ACCIDENT AND FORD SERVICE SHOPS REFUSE TO DO ANYTHING ABOUT IT EVEN THOUGH MY VEHICLE HAS BEEN UNDER WARRANTY.

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MY CAR SHUTTERS WHEN I ACCELERATE. THE PROBLEM HAS BECOME PROGRESSIVELY WORSE AND I AM CONCERNED ABOUT THE LONGEVITY/SAFETY OF MY VEHICLE.

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THE CAR SPUTTERS, BUCKS AND WILL NOT ACCELERATE. THIS BEGAN TO HAPPEN ROUGHLY 6 MONTHS AFTER I PURCHASED THE CAR IN FALL OF 2013. IT CONTINUES TO HAPPEN TO THIS DAY. IT IS INTERMITTENT BUT EXTREMELY STRESSFUL WHEN DRIVING IN HEAVY TRAFFIC OR ON THE FREEWAY. THIS ONLY HAPPENS WHEN ACCELERATING EITHER OUT OF A STOP OR WHILE TRY TO INCREASE SPEED. FORD HAS ATTEMPTED SEVERAL "FIXES" BUT THE PROBLEM IS NOT RESOLVED.

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I BOUGHT THE CAR WITH 23 MILES ON IT IN 2014. I ASKED ABOUT THE PRECIOUS FOCUS ISSUES OF ENGINE ISSUES, TRANSMISSION ISSUES, AND THE AIR BAG DEFECT. I WAS TOLD "ALL OF THOSE ISSUES HAVE BEEN FIXED IN THE 2014 MODEL." SHORTLY AFTER MY PURCHASE THE CLUTCH AND TM MODULE WENT OUT. WHEN I QUESTIONED WHY IT NEEDED THIS ALREADY I WAS TOLD "IT IS JUST A SLIGHT ISSUE, BUT THAT 1 REPLACEMENT IS ALL IT WILL NEED." SINCE THIS TIME THE CAR HAS REQUIRED CLUTCH REPLACEMENT 7 TIME AND MODULE REPLACEMENT 3 TIMES. I NOW NEED TO TAKE IT IN FOR THE 8TH CLUTCH, BUT HAVE BEEN TOLD I WILL BE RESPONSIBLE FOR PAYMENT OF THIS MANUFACTURER DEFECT. I WAS LIED TO BY THE DEALERSHIP, FORD CORPORATE INFORMED THAT I SHOULD NOT HAVE ANY ISSUES WITH MY PURCHASE, AND WHEN I ASK ABOUT PERMANENT FIXES/BUYBACK I AM TOLD THAT THERE'S NOTHING ABNORMAL WITH MY CAR.

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THE TRANSMISSION IS BEING DEFECTIVE SINCE I INITIALLY PURCHASE THE CAR IN AUGUST 2014, I DID NOT NOTICED IT RIGHT AWAY, IT WAS UNTIL I WAS DRIVING WITH A PASSENGER THAT HE MENTION THE SHAKE THAT THE CAR HAVE WHEN I WAS IN A STOP AND BEGIN TO ACCELERATE IT START SHAKING LIKE WHEN YOU ARE DRIVING A MANUAL AND DON'T KNOW HOW TO PROPERLY CHANGE THE SHIFT. IT KEEP DOING IT SO I TOOK IT TO THE FORD DEALERSHIP MECHANICS AND THEY TOLD ME THEY KNOW ABOUT THE PROBLEM BUT THEY COULDN'T DO ANYTHING ABOUT IT SINCE ALL THE TRANSMISSIONS WERE DUAL EVEN IF THEY CHANGE IT I WILL STILL EXPERIENCE THE SAME. SO AT THAT MOMENT THEY TOLD ME THEY COULD ONLY RESET THE COMPUTER TO SEE IF ALLEVIATE THE PROBLEM, IT DIDN'T SO I TRY TO TAKE IT AGAIN BUT THEY WILL TELL ME THEY DIDN'T HAVE THE PERSONAL TO DO TRANSMISSION WORK OR THINGS OF THAT NATURE.

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IT SHUTTERS WHEN YOU STOP AND IT HAS A DELAY WHEN YOU TRY TO RETURN TO DRIVING. IT ROLLS WHEN YOU ARE SETTING ON HILL.

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AS OF 07/16/19 FORD HAS PUT 7 CLUTCHES IN THIS VEHICLE. WE ARE SCHEDULED FOR AN OTHER APP. ON 07/18/19. THE PROBLEM IS BACK, I BELIEVE THIS THIS IS THE THIRD TRIP BACK SINCE THE LAST CLUTCH WAS PUT IN. FORD KEEPS SAYING IT'S NOT BACK ENOUGH TO REPLACE, BUT WHEN YOU LOOK AT THE PAPER WORK IT SAYS THEY READJUSTED THE CLUTCH, EACH TIME. I DON'T UNDERSTAND THIS BECAUSE IF YOU LOOK AT THE MILEAGE IN AND OUT OF THE SHOP IT'S THE SAME. HOW CAN THEY SAY THE PROBLEM NOT THERE. IF THEY DON'T DRIVE IT? IT'S TO THE POINT NOW THAT YOU DON'T DARE TRY TO PASS OR GO BY ANOTHER CAR BECAUSE IT HESITATES SO BAD AND THE TEC METER WILL JUMP TO 5/5 1/2 BEFORE IT DROPS DOWN AND SHIFTS GEARS. IT'S LIKE DRIVING A CAR WITH A STANDARD TRANSMISSION AND THE CLUTCH ISN'T OUT FAR ENOUGH.

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MY 2014 FORD FOCUS BEGAN SHUDDERING ALMOST IMMEDIATELY AFTER I BOUGHT IT, WHICH WAS MAY 2014. I TOOK IT TO MY FORD DEALER TO EXPLAIN. I WAS TOLD IT WASN'T A PROBLEM AND I SHOULD CONTINUE DRIVING IT. THE SHUDDERING CONTINUED. IT NORMALLY HAPPENS WHEN PULLING OUT FROM A STOPPED OR NEAR STOPPED POSITION, ON FLAT AND INCLINED SURFACES. I TOOK IT BACK TO THE FORD DEALER ONCE AGAIN. THEY SAID THEY ADJUSTED A FEW THINGS AND I WOULD BE FINE. TOOK IT BACK A 3RD TIME AND THEY SAID THEY HAD TO ORDER A NEW CLUTCH. SCHEDULED AN APPOINTMENT TO HAVE THAT DONE. IT WORKED FINE FOR A FEW MONTHS, BUT I WAS BACK AT THE DEALER MULTIPLE TIMES WITH THE SHUDDERING AND TRANSMISSION/CLUTCH ISSUE. IT HAS BEEN REPLACED TWICE IN MY 2014 FORD FOCUS. I WENT BACK AGAIN TO COMPLAIN OF SAME ISSUE, I WAS TOLD MY WARRANTY RAN OUT AND THEY COULD ONLY REPLACE CLUTCH IF I PAID FOR IT!!! I STILL DRIVE IT DAILY, WITH THE SHUDDERING. WORRIED AT EVERY STOP, I HOPE THE CAR DOESN'T STALL, SPEED UP OR CAUSE AN ACCIDENT!!! IT OCCURS ON CITY STREETS, RAMPS ONTO HIGHWAYS, AT TRAFFIC LIGHTS, STOP SIGNS AND YIELDS. CAR IS USUALLY GOING FROM STOPPED OR SLOW SPEED GOING STRAIGHT OR TURNING. PLEASE HELP ME!!!

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