What 2,584 owners told NHTSA about the 2014 Ford Focus Bev

TRANSMISSION SLIPS WHEN DRIVING, JERKING/JOLTING OCCUR WHEN I ACCELERATE ( JUST REACTS SLOW IN RESPONDING AS ATTEMPTING TO ACCELERATE), DIFFICULT TO PUT IT INTO REVERSE AT TIMES IT IS JOLTY. THIS IS A ONGOING PROBLEM FOR THE TIME I HAVE OWNED THE 2014 FORD FOCUS

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MY FORD FOCUS TRANSMISSION HAS BEEN ACTING STRANGELY. IT DOES NOT ACCELERATE SMOOTHLY. IT CONTINUALLY FEELS UNDERPOWERED AS IF IT IS GOING TO STALL OR STOP MOVING FORWARD. AT TIMES, IT SEEMS TO HAVE TROUBLE MOVING UP HILLS. PROBLEM OCCURS WHILE CAR IS MOVING. THE SERVICE ENGINE LIGHT CAME ON AND THE DEALER SAID IT WAS THE TRANSMISSION CLUTCH ASSEMBLY.

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I PURCHASED THIS FORD W 15000 MILES ON IT. IT NOW HAS 37000 MILES. I FEEL LIKE THE CAR IS A LEMON. I HAVE HAD SEVERAL ISSUES REQUIRING ME TO GO FORD DEALERSHIP. FIRST THE GAS INFORMATION WAS INCORRECT. IT SAID I HAD 26 MILES TO DRIVE BUT RAN OUT OF GAS. THEN WHEN I WAS DRIVING ON THE FREEWAY THE CAR GOT STUCK IN BETWEEN GEARS. I COULD NOT ACCELERATE. THEN THE I TRIED TO BACK OUT OF A PARKING SPOT AND THE I COULD NOT PUT CAR INTO REVERSE. AS A RESULT CAR WAS FIXED UNDER WARRANTY AND RECALL. THE ITEMS FIXED WERE GAS TANK RECALL, ENGINE MOUNT, CLUTCH, TRANSMISSION, AND (RESERVOIR TANK THAT WAS NOT COVERED UNDER WARRANTY). I PICKED UP CAR AND NEXT DAY I DROVE TO WORK WITH THE SAME ISSUES. GEARS ARE NOT SHIFTING. TAKE BAKE TO DEALER AND FIXED TRANSMISSION MODULE. NOW THE POWER STEERING DOES NOT WORK. I TOOK IT TO FORD AND THEY CHARGED ME 160$ TO LOOK AT IT. IT WILL COST 1800$ TO FIX STEERING. THIS NOT COVERED UNDER WARRANTY. THE DEALER ALSO SAID THAT THE SUSPENSION NEEDS TO BE REPLACED SOON. HE STATED THAT SUSPENSION NEEDS TO BE REPLACE AT 50000 MILES MY CAR ONLY HAS 37000 MILES. I HAVE NEVER REPLACED SUSPENSION IN ANY OTHER CAR. IT MAKES NO'S SENSE WHY THIS CAR IS FALLING APART WITH 37000 MILES ON IT. IT'S A LEMON AND I WANT MY MONEY BACK. I BOUGHT THIS CAR FOR MY DAUGHTER AND IT IS NOT SAFE TO DRIVE!

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TRANSMISSION (THE DSP6) COMPUTER (TRANSMISSION CONTROL MODULE, OR TCM) IS PRONE TO FAILURE RESULTING IN A CAR THAT CANNOT BE DRIVEN RELIABLY ON ROADS WITHOUT POTENTIALLY FALLING INTO AN UNINTENTIONAL NEUTRAL. ON APRIL 6TH, UPON STARTING THE CAR UP I WAS UNABLE TO REVERSE, AND MANAGED TO LIMP TO THE DEALER IN LOW GEAR ONLY. AS AT LEAST ONE GEAR WAS KNOWN TO BE NON-FUNCTIONAL, I COULD NOT ENDANGER MYSELF OR OTHERS ON THE ROAD BY ATTEMPTING TO SHIFT GEARS FURTHER FOR CONCERN OF IT FAILING COMPLETELY OR FALLING INTO NEUTRAL IN TRAFFIC.

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TRANSMISSION JUMPS IN AND OUT WITH A CLUNKING WHEN STARTING OFF AT A RED LIGHT

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EVER SINCE WE BOUGHT THIS VEHICLE IT HAS LOST POWER DURING ACCELERATION, SLIPS OUT OF GEAR REGULARLY, WHEN STOPED ON AN INCLINE THE VEHICLE WILL ROLL BACK APPROX 3FT BEFORE THE TRANSMISSION WILL CATCH ALMOST HITTING VEHICLES BEHIND ME. IT HAS ALWAYS HAD THIS TERRIBLE SHUDDER COMING OUT OF 1ST GEAR. THIS IS AN AUTOMATIC DUAL CLUTCH TRANSMISSION. I WILL NOT LET MY CHILDREN RIDE IN THIS VEHICLE BECAUSE I FEEL IT IS UNSAFE AND IT WOULD NOT BE ETHICALLY RIGHT TO SELL IT TO SOMEONE ELSE.

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TRANSMISSION WENT OUT WHILE ON A ROAD TRIP. WENT TO START THE CAR AND TRANSMISSION ISSUE ALERT CAME ON THE DASH. I DROVE ABOUT A MILE THEN COULD NO LONGER ACCELERATE AND HAD TO PULL OVER. I COULD REVERSE BUT NO ACCELERATION IN DRIVE. GOT IT TOWED AND THE MECHANIC AT THE FORD DEALERSHIP TOLD ME IT WAS AN ISSUE WITH THE TRANSMISSION COMPUTER. IT WAS COVERED UNDER THE MANUFACTURER WARRANTY BUT I'M STILL HAVING ISSUE WITH CLUTCH SLIPPING WHEN ACCELERATING FROM A STOP. CAUSES JERKING OF THE CAR SOMETIMES AND LOUD GRINDING NOISES.

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TAKATA RECALL.... ON TAKE OFF CAR VIOLENTLY JERKS AT 2000 RPMS AND CONTINUES TO JERK INTEL 4000-5000 RPMS THEN SHIFTS GEARS. THIS HAPPENS EVERY TIME I DRIVE, HAS BEEN DOING THIS WHEN I BOUGHT THE CAR IN 01/01/2016 AND IS GETTING WORSE EVERYDAY

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TRANSMISSION IS SLIPPING CAR FEELS UNSAFE TO DRIVE ONCE THE CAR IS ON FOR ABOUT 30 MINUTES THE REVERSE WON'T WORK ON CAR

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THE CAR DOES NOT SHIFT CORRECTLY IT SPUTTERS WHEN ACCELERATING. WHEN ACCELERATING IT DOESN'T SHIFT PROPERLY LIKE ITS NOT GETTING ENOUGH GAS. ALSO WHEN YOU ARE SITTING IN TRAFFIC AND GO TO ACCELERATE IT JUMPS FORWARD. THIS CAR ALSO HAS DIED WHILE DRIVING AS IT IS SHIFTING GEARS. EVEN THOUGH THERE IS A DATE AT THE BOTTOM THIS HAS BEEN LIKE THIS SINCE I PURCHASED IT. I WAS TOLD BY THE DEALER ITS THE WAY I DRIVE IT THE COMPUTER SHIFTING HAS TO GET USE TO MY DRIVING HABITS.

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'TAMARA RECALL'. RECENTLY THE FIRST WEEK OF JULY 2019 I LEFT WORK AND NOTICED I COHSOT TURN MY STEERING WHEEL. I CALLED RED HILL FORD AND I SPOKE TO ONE OF THE NEW GUYS AND EXPLAINED TO THEM MY POWER STEERING WAS GOING AND IT WAS MAKING GRINDING NOISES. THEY ACTUALLY TOLD ME TO DRIVE MY CAR DOWN TO THE DEALERSHIP WITH WHAT I TOLD THEM. HE TOLD ME IT WASN'T MY POWER STEERING AND THAT IT COULD BE SOMETHING ELSE BUT I KNEW SINCE MY CAR WAS HARD TO STEER AND THE GRINDING NOISE IT WAS MAKING. I DROVE FROM ALLENTOWN DOWN TO RED HILL ON ROUTE 29 AND IT WAS A LONG RIDE THERE. SECOND, BECAUSE THEY TOLD ME IT COST 2 GRAND WHICH I DIDN'T HAVE THEY WERE GOING TO HAVE ME PICK IT UP AND DRIVE IT AGAIN KNOWING HOW IT WAS NOT DRIVE-ABLE. LUCKILY MY PARENTS CAME THROUGH AND PAID IT. SEEING THE RECALLS I NEVER RECEIVED ANYTHING ABOUT MY POWER STEERING RACK. SHOULDN'T THIS BEEN COVERED UNDER A WARRANTY OR COVERED SINCE THERE WAS A RECALL? THERE IS NO WARNING LIGHT THAT DISPLAYS ON THE DASHBOARD FOR THE POWER STEERING AND THIS IS DANGEROUS NOT KNOWING WHEN YOUR POWER STEERING RACK IS GOING. PLEASE GET BACK TO ME AND IF THIS SHOULD HAVE BEEN COVERED PER THE RECALL. I COULD HAVE BE BADLY HURT AND OR HIT ANOTHER CAR!!

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TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR LATCH WAS NOT SECURING PROPERLY. THE CONTACT HAD TO MANEUVER AND ADJUST A CONNECTION TO HOLD THE DOOR SECURE. THE VEHICLE WAS DRIVEN TO SUNRISE FORD OF FONTANA (16005 VALLEY BLVD, FONTANA, CA 92335, 1-(888) 629-1239) AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME FAILURE AS THE RECALL CAMPAIGN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN FIELD SERVICE ACTION NUMBER: 12M02 (SYNC WITH MYFORD MYLINCOLN TOUCH WARRANTY EXTENSION COVERING ACCESSORY PROTOCOL INTERFACE MODULE) AND NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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WHEN I FIRST PURCHASED THE CAR I HAD ISSUES FROM THE START. I WOULD PRESS ON THE GAS AND THE CAR WOULD HESITATE TO GO FORWARD AND THEN JERK. IT FELT LIKE I WAS DRIVING A MANUAL CAR BUT I HAD AN AUTOMATIC. I FOUND OUT THAT THERE WAS A RECALL ON THE CAR FOR THIS SPECIFIC REASON. I TOOK THE CAR TO MY LOCAL FORD DEALER IN CLARKSVILLE IN AND HAD TO WAIT OVER 3 WEEKS FOR THE PART TO COME IN. I WAS NOT OFFERED A LOANER CAR OR ANYTHING. ONCE I GOT THE PART IT WAS OK FOR LIKE LITERALLY MAYBE 1 OR 2 MONTHS AND THE ISSUES AROSE AGAIN. I TOOK THE CAR BACK AND WAS TOLD IT WAS THE LAST TIME I WOULD BE ABLE TO GET THE ISSUE FIXED FOR FREE. THIS ALL HAPPENED IN 2016. IT IS NOW 2019 AND I AM STILL HAVING THE SAME ISSUES. ALSO THE PASSENGER SIDE SEATBELT WORKS INTERMITTENTLY. AND THE CAR DOORS DO NOT ALWAYS LATCH TIGHTLY WHEN YOU SHUT THE DOOR. I HAVE BEEN TOLD SEVERAL TIMES THAT THERE IS NOTHING THAT CAN BE DONE. NOW I AM STUCK STILL MAKING PAYMENTS ON A CAR THAT I DO NOT FEEL SAFE DRIVING. I DID HAVE A WRECK IN THE CAR BACK IN 2016 WHERE I WAS PUSHING ON THE GAS AND IT JERKED REALLY HARD AND THEN WENT FORWARD VIOLENTLY AND I HIT A POLE. THE DAMAGE IS STILL ON MY CAR WHICH INCLUDES A BUSTED FRONT BUMPER AND THE CAR HORN IS NOT WORKING.

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TAKATA RECALL - I HAVE BEEN EXPERIENCING JERKING AND STUTTERING WITH MY VEHICLE SINCE I PURCHASED IT NEW IN 2014. MY VEHICLE WILL STUTTER AND JERK UPON PRESSING THE GAS FROM A STANDSTILL IN TRAFFIC, ON A HIGHWAY AND IT IS EVEN WORSE GOING UPHILL. IT IS SLOW TO PICK UP SPEED NO MATTER HOW MUCH PRESSURE I PUT ON THE GAS PEDAL. NOW THERE IS AN ISSUE WITH SOMETHING REVVING UNDER THE HOOD AND ALSO WITH THE VEHICLE OVERHEATING. I HAVE HAD SEVERAL NEAR ACCIDENTS DUE TO THE VEHICLES JERKING AND STUTTERING WHEN MOVING FROM A STOPPED POSITION TO A FORWARD MORTION IN TRAFFIC. THESE INCIDENTS HAVE HAPPENED OVER THE COURSE OF FIVE YEARS OF ME PURCHASING THE VEHICLE NEW. THE STUTTERING AND JERKING HAPPENS DAILY.

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I WAS SITTING AT A STOP LIGHT AND WHEN THE LIGHT TURNED GREEN MY CAR WOULDN'T MOVE, LOOKED DOWN AT THE SPOT ON THE DASH WHERE IT SAYS WHAT GEAR YOU ARE IN AND IT WAS FLASHING. FINALLY GOT THE CAR TO MOVE INTO A PARKING LOT. I HAS IT LOOKED AT AND THEY SAID IT WAS FIXED. THE NEXT DAY I WAS DRIVING AND IT STARTED SLIPPING GEARS.

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AUTO CLUTCH - JERKS AND LURCHES BETWEEN 0-40 MPH. OCCURS ACCELERATING FROM STOP OR ACCELERATING IN GENERAL. HAS LOCKED MY SEATBELT BECAUSE IT JERKED SO VIOLENTLY. HAS THROWN THE CAR BACK WHEN GOING UPHILL FROM STOP. HAD THERE BEEN A CAR BEHIND ME I WOULD HAVE HIT IT. SAFETY ISSUE. FEELS LIKE TIRES ARE SPINNING AND CAR DOESN'T MOVE. THEN IT JERKS 3-4 TIMES THEN LAUNCHES AHEAD. HAPPENS ON TURNS OR STRAIGHTAWAY. CITY STREETS AND LESS THAN 40 MPH. BOUGHT THE CAR BRAND NEW WITH CASH. LESS THAN 1000 MILES WHEN THIS ISSUE STARTED. BEEN IN THE SHOP 2-3 TIMES PER YEAR SINCE THEN. 5 YEARS OF INCONVENIENCE ADJUSTING SCHEDULE TAKING TIME OFF WORK. ONGOING PROBLEM FROM 2014 TO PRESENT.

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OUR FORD FOCUS HAS NUMEROUS TRANSMISSION CLUTCH BURNOUTS (7) AND TRANSMISSION COMPUTER FAILURES (3). WE HAVE BEEN ON THE M14 WHEN IT FAILS TO ACCELERATE WHILE MERGING. WE HAVE BEEN AT THE A STOP LIGHT AND IT TRY TO LURCH FORWARD WHEN WE WERE STOPPED. EVERY 6-9 MONTHS WE NEED TO HAVE THE TRANSMISSION SERVICED AT OUR LOCAL DEALER. THE CAR SHUTTERS UPON ACCELERATION, IF IT ACCELERATES AT ALL. IT LURCHES AND SHUTTERS, CONSISTENTLY EVERY 6-9 MONTHS. WE REACHED OUT TO FORD, DIRECTLY, IN JULY OF 2017, AND RECEIVED NO SUPPORT, NO HELP AND NO ACKNOWLEDGEMENT THAT MAYBE, JUST MAYBE WE HAD A BAD CAR. WE'VE BEEN TOLD, CONSISTENTLY, EVERY TIME THEY REPLACE THE BURNT OUT TRANSMISSION CLUTCH AND REPROGRAM THE TRANSMISSION MODULE THAT "THIS IS THE FIX. THEY HAVE THE "BUGS" WORKED OUT THIS TIME". I HAVE COPIES OF MOST OF THE REPAIRS AND THE CORRESPONDENCE WITH FORD GLOBAL CUSTOMER SERVICE FROM JULY OF 2017

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WHEN TEST DRIVING THIS 2014 FORD FOCUS I FELT THE CAR SHUDDER ON TAKE OFF AND WHEN PULLING OUT INTO TRAFFIC HESITATION. I ASKED THE SALESMAN ABOUT THIS AND JUST SHRUGGED IT OFF AS NO BIG DEAL. AFTER PURCHASING THE AUTO I HAD TO RETURN TO THE DEALER IN PARSONS, KS. AND WAS TOLD IT WAS THE WAY I WAS ACCELERATING. NO WAY THERE IS SOMETHING WRONG WITH THIS VEHICLE. AFTER 3 DIFFERENT RETURNS AND WORK DONE IT STILL DOES THE SAME THING. I AM 82YRS OLD AND DO NOT FEEL SAFE DRIVING THIS CAR. FORD MOTOR KNEW THEY PUT OUT A FAULTY VEHICLE BUT SOLD IT ANYWAY. THEY EXTENDED THE WARRANTY TO 100000 MILES BUT EACH TIME YOU RETURN FOR SERVICE THEY SAY THEY CAN'T DO ANYTHING UNLESS THE ENGINE LIGHT IS ON. FORD SUPPOSEDLY PUT OUT A NOTICE TO REPAIR THESE CARS WHEN THEY CAME IN ON 7-12-2019 TO 7-19-2019 BUT WHEN I CALLED I WAS TOLD BY THE SERVICE MANAGER HE KNEW NOTHING ABOUT THIS AND COULD ONLY DO ANYTHING IF TOLD BY FORD. I CONTACTED PITTSBURG FORD ON 7-19-2019 AND ASKED TO SPEAK TO THE SERVICE MANAGER BUT UNABLE TO LOCATE HIM SO I LEFT MY NAME AND PHONE NUMBER AND HAVE YET TO HEAR FROM HIM. THIS HAPPENS WHEN DRIVING, PULLING OUT INTO TRAFFIC AND WHEN DRIVING ON THE HIGHWAY. ON OCCASION THE TRANSMISSION SLIPS/

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'TAMARA RECALL' I HAVE A TRANSMISSION PROBLEM THAT'S BEEN FIXED 3 TIMES AND IT'S GIVING ME A PROBLEM AND A FEW MONTHS AGO I HAD A LITTLE FENDER BENDER I WAS STOPPED AT A LIGHT AND HAD MY FOOT ON THE BRAKE AND ALL OF A SUDDEN I HIT THE CAR IN FRONT OF ME. I BLAME IT ON ME, BUT MY FOOT WAS STILL ON THE BRAKE BUT I SAID I MUST OF LET UP ON IT OR SOMETHING. BUT NOW I AM READING THAT THIS HAS HAPPENED TO SEVERAL OTHER PEOPLE WITH THE TRANSMISSION PROBLEM.

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UNDER ANY ACCELERATION THE CAR JERKS BACK AND FORTH, THE TRANSMISSION IS STARTING TO DRIVE REALLY ROUGH AND WE ONLY HAVE 60,000 MILES!

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THE VEHICLE WOULD STALL WHEN TRYING TO ACCELERATE FROM A STOPPED POSITION. A RECALL WAS ADDRESSED AT A DEALERSHIP FOR THE PROBLEM 3 YEARS AGO. NOW THE CAR HAS 89,000 MILES AND THE REVERSE QUIT WORKING AND DRIVE HAS A STALLING PROBLEM AS WELL. I TOOK IT TO A PARTS STORE TO HAVE SOMEONE LOOK UP A COMPUTER TO IT. IT READ CLUTCH "B" ACTUATOR CONTROL CIRCUIT LOW. I WAS WITHIN THE CITY WHEN THE LATEST EVENT HAPPENED AND NOTICED THE CHECK ENGINE LIGHT CAME ON WHEN IT WAS DRIVING POORLY.

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CAR WAS WORKING FINE MOST OF THE DAY. GOT IN MY CAR AND IT WOULD NOT START. I TRIED IT THREE TIMES, NO LUCK. I SHUT EVERYTHING OFF, PULLED THE KEYS, OPENED THE DOOR. I THEN TRIED AGAIN FO TURN ON CAR, CAME RIGHT ON. NOW HOWEVER, THE CAR IS HAVING OVER ACCELERATING AND DECELERATING PROBLEMS WHICH IT DIDNT HAVE TWO HOURS AGO. GOING UP/DOWN ANY TYPE OF HILL IS WHERE ITS THE WORST AT ACCELERATING AND DECELERATING RANDOMLY. SOMETIMES IT OVER ACCELERATING AND I DONT EVEN HAVE MY FOOT ON THE GAS AT THAT MOMENT. AND IT HAS A HARD BUCKING PROBLEM BETWEEN THE TWO RANDOM ACCELERATING/DECELERATING PROBLEMS.

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TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE ENGINE STALLED AND THE VEHICLE RUMBLED AND SHOOK WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO CAMELBACK FORD (1330 E CAMELBACK RD, PHOENIX, AZ 85014, (602) 635-7551) WHERE HE WAS INFORMED THAT THE VEHICLE WAS SUPPOSED TO OPERATE IN THAT MANNER. THE DEALER REPLACED THE CLUTCH ASSEMBLY AND TCM, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 14. *TR*JB

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CAR SHAKES WHEN GOING FROM A STOPPED POSITION THEN PRESSING ON GAS. FEELS LIKE IT JERKS. ALSO MY CATALYTIC CONVERTER HAS BEEN FAULTY SINCE 2 YEARS AFTER I GOT MY CAR IN 2014

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WHILE APPROACHING A STOP SIGN ON A CITY STREET WITH BRAKES EVENLY APPPLIED, MY FORD FOCUS DOWN SHIFTED AND STUTTERED, LURCHING ME AROUND 7 FEET IN TO THE INTERSECTION.

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