Aug 18, 2019
HORNS WERE REPLACED IN 2017 UNDER WARRANTY. DEALER'S SERVICE WRITER TOLD ME THEY WERE HAVING PROBLEMS WITH HORNS. HORNS WORKED INTERMITTENTLY STARTING FIVE MONTHS AGO. HAD CAR IN FOR STATE INSPECTION TWO WEEKS AGO AND THAT DAY THEY WORKED SO CAR PASSED BUT SERVICE WRITER ADVISED THAT HORNS NEEDED TO BE REPLACED. THE CAR IS NO LONGER UNDER WARRANTY AND THE PART IS MORE THAN ONE YEAR OLD WHICH IS THE LENGTH OF TIME FORD WARRANTIES THE PART. I HAVE CHECKED ON THE FORD FOCUS FORUM (FOCUS FANATICS.COM) AND MANY OTHERS HAVE HAD THE SAME PROBLEM. A HORN IS NOT A NORMAL "WEAR AND TEAR" PART AND SHOULD NOT HAVE THIS PROBLEM. THE DEALER REFUSED TO EVEN CHECK WITH FORD TO SEE IF THEY WOULD REPLACE THE PART EITHER AS A WARRANTY ITEM OR AS A "GOOD WILL" ITEM. OBVIOUSLY THIS IS A SUBSTANDARD PART AND SHOULD BE INVESTIGATED.
NHTSA ODI 11244832
Aug 17, 2019Transmission & drivetrainSpeed control
MY FORD FOCUS WOULD REV UP AND DOWN.... AND WHEN I WOULD HIT A SPEED OVER 50 MPH I COULDN'T PRESS THE GAS ANYMORE. I WOULD HAVE TO COAST TO THE SIDE OF THE ROAD BECAUSE MY GAS PEDAL WOULDN'T TAKE ME ANYWHERE. THE LAST TIME IT HAPPENED, I ALMOST DIED. I WAS PULLING OUT OF THE GYM PARKING LOT AND IT STARTED ACTING UP AGAIN AND IT STALLED IN THE MIDDLE OF THE ROAD WITH ON COMING TRAFFIC. THE CAR WILL STAY ON BUT WHEN YOU PRESS THE GAS IT GOES NO WHERE. I TOOK IT TO FORD, AND THEY REPLACED WHAT THEY BELIEVE IS WRONG WITH THEIR CURRENT TRANSMISSION PROBLEMS. BUT IT STILL CONTINUES TO DO THE SAME THING. THEY ARE NOT SAFE CARS!!!!
NHTSA ODI 11244717
Aug 16, 2019Transmission & drivetrain
VEHICLE SHUTTERS ALMOST STALLS IN FIRST GEAR BETWEEN 1000 AND 3000 RPMS AFTER 3000 RPMS CAR RUNS SMOOTH SHIFTS EASY ALMOST AS IF CAR HAS NOT ENOUGH FUEL OR TOO MUCH AIR , BUT ONLY WHEN CAR FIRST STARTS MOVING. CAR JERKS AS IF YOU WERE LEARNING TO DRIVE STICK SHIFT FOR THE FIRST TIME. COMMON FOCUS TRANSMISSION PROBLEM.
NHTSA ODI 11244319
Aug 16, 2019Fuel system
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. TSS FORD (1733 US-97, MADRAS, OR 97741, (541) 475-7204) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ODI 11244421
Aug 16, 2019
TAMARA RECALL-BOUGHT 2014 FORD FOCUS IN 2017.RAN ROUGH.HAD ELECTRONIC TRANSMISSION RECALLED AND REPLACED.CAR HAD VIBRATION, SHAKING ON ACCELERATION AND VERY LITTLE POWER AFTER.FORD TOLD ME 1- THAT'S HOW IT'S SUPPOSED TO RUN AND 2- KEEP TAKING IT BACK- I HAVE A GOOD WARRANTY.EVENTUALLY THEY WOULD FIND SOMETHING WRONG AND FIX IT.I HATE MY CAR
NHTSA ODI 11244480
Aug 16, 2019SteeringTransmission & drivetrainElectrical system
NOISE COMING FROM STEERING WHEEL WHEN TURNING; SHUTTERING; STRUGGLING TO ACCELERATE; TRANSMISSION STALLED OUT ON A HILL; REMOTE LOCK BUTTON FOUND NON FUNCTIONAL AT TIMES; BLUETOOTH NON FUNCTIONAL.
NHTSA ODI 11244511
Aug 16, 2019Engine
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE HESITATED, SHOOK VIOLENTLY, AND JERKED HARD. THE VEHICLE WAS DRIVEN TO REDWOOD FORD (1170 S STATE ST, UKIAH, CA 95482, (707) 468-0091) WHERE IT WAS DIAGNOSED THAT A NEW OIL SEAL WAS NEEDED. THE VEHICLE WAS REPAIRED AND THE POWER TRAIN CONTROL MODULE WAS REPROGRAMMED; HOWEVER, THE FAILURES RECURRED. THE CONTACT SCHEDULED ANOTHER REPAIR APPOINTMENT THIS WEEK. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 42,000. THE VIN WAS UNKNOWN.
NHTSA ODI 11244521
Aug 15, 2019Transmission & drivetrain
CAR SPUTTERS AND LAGS WHEN PRESSING THE GAS PEDAL FROM A STOPPED POSITION. FEELS LIKE THE CAR IS NOT GOING TO GO. DELAYS AND SPUTTERS. IT DOES THIS DAILY; OFTEN.
NHTSA ODI 11244119
Aug 15, 2019Transmission & drivetrain
I'M STILL HAVING DAILY SHUDDERING AND STALLING ISSUES, I HAVE TO BRING IN FOR SERVICE AGAIN.
NHTSA ODI 11244224
Aug 14, 2019Lights
ALL OF THE INTERNAL LIGHTS HAVE STOPPED WORKING, AND THE HORN DOES NOT WORK. FUSES ARE ALL FINE. I NOTICED THE HORN NOT WORKING AFTER SOMEONE ALMOST HIT ME ON THE HIGHWAY.
NHTSA ODI 11243888
Aug 14, 2019Transmission & drivetrain
TRANSMISSION JUMPS AND SLIPS RANDOMLY. NEXT DAY, IT'S FINE. IT'S GENERALLY BETWEEN 1-3 GEARS.
NHTSA ODI 11243900
Aug 14, 2019Fuel system
THERE ARE TWO OPEN RECALLS RELATED TO THE FUEL SYSTEM OF MY VEHICLE. I HAVE BEEN CONTACTING MY FORD DEALERSHIP SINCE THE WINTER OF 2018 ABOUT HAVING THE RECALL WORK DONE. THEY HAVE NOT GOTTEN BACK TO ME AND HAVE ONLY STATED THAT THEY WILL WHEN THERE IS A FIX AVAILABLE. AS OF THIS WEEK, 08/14/19, MY CHECK ENGINE LIGHT IS ON. TOOK TO AN AUTO PARTS STORE TO HAVE THEM RUN THE CODE. TWO CODES CAME BACK AND BOTH ARE RELATED TO THE FUEL SYSTEM. THE RECALLS IN QUESTION INDICATE THAT THE VEHICLE CAN STOP RUNNING WHILE DRIVING, AND THIS INCREASES THE LIKELIHOOD OF AN A COLLISION. THE CAR IS NOW NOT RUNNING AT ALL. IT IS UNACCEPTABLE THAT FORD HAS TAKEN CLOSE TO A YEAR TO FIX THEIR ERRORS WHICH HAVE CAUSED THESE RECALLS, ESPECIALLY WHEN SAFETY IS A CONCERN.
NHTSA ODI 11243901
Aug 14, 2019Fuel system
I HAD A RECALL ON THIS VEHICLE PRIOR TO THIS COMPLAINT I'M FILING NOW . THE RECALL WAS FUEL DEFORMATION INSPECTION, FORD INSTALLED A FUEL VAPOUR SEP THE RECALL NUMBER IS 18S32. NOW THIS PROBLEM WAS ORIGINALLY FIXED 3/18/19 . IT IS 8/13/19 THAT I AM BACK AT THE SAME LOCATION FOR THE SAME EXACT PROBLEM WHICH INCLUDES LOW FUEL PRESSURE , THE GAS ISN'T GETTING TO THE ENGINE (CENSOR) AND THE CAR STOPS OUT OF NO WHERE WHILE DRIVING ON A HIGHWAY .
NHTSA ODI 11243911
Aug 14, 2019Transmission & drivetrain
TRANSMISSION WAS JERKING LIKE A MANUAL WHEN SHIFTING OUR 2014 FORD FOCUS WITH 47,706 MILES. TOOK TO LOCAL DEALERSHIP AND THEY TOLD ME I WAS OUT OF WARRANTY. READ AN ARTICLE ABOUT AND EXTENDED WARRANTY FOR SUCH AN ISSUE. I AM ATTACHING MY INVOICE FOR REPAIRS.
NHTSA ODI 11243918
Aug 14, 2019Transmission & drivetrain
PURCHASED CAR IN APRIL 2019. TOOK IT BACK TO DEALER A FEW TIMES NEEDS A WHOLE NEW CLUTCH
NHTSA ODI 11244015
Aug 13, 2019Fuel system
MY CAR IS PART OF THE 18S32 (FORD) RECALL FOR THE "FUEL TANK DEFORMATION". I HAD IT SERVICED IN MARCH IN BOLIVAR, MO AT BILL GRANT FORD DEALERSHIP. THE REPROGRAMMED THE PART AS NEEDED DUE TO THE MIL BEING ON WITH THE CODE AND STATED THAT THE RECALL HAS BEEN FIXED AND FORD HAS CLOSED THE RECALL ON MY CAR. THE CAR WOULD NOT START AFTER FUELING AND IT COULD TAKE ANYWHERE BETWEEN 5 MINUTES TO UPWARDS OF 45 MINUTES FOR IT TO BE ABLE TO START AFTER FUELING, WHICH LEAVES ME STRANDED AT TIMES. THEIR REPAIR LASTED ABOUT 2-3 WEEKS AND IT WAS BACK TO DOING IT AGAIN SO I AM BACK AT SQUARE 1 WITH THIS CAR. THE CAR IS BACK IN THE SHOP AGAIN AFTER SEVERAL WEEKS OF WAITING TO GET IN THE SHOP. IT IS CURRENTLY AT THE JIM TRENARY FORD DEALSHIP IN MOSCOW MILLS, MO WHERE I RESIDE. THEY ARE SAYING THAT THE PURGE VALVE IS FAILING DUE TO THE RECALL, AS THE RECALL STATES EXACTLY. AND DUE TO THE FACT THAT THE RECALL IS CLOSED ON MY CAR BECAUSE IT WAS REPAIRED ONCE, FORD IS REFUSING TO PAY FOR IT. IT IS NOT MY OBLIGATION TO PAY FOR THIS REPAIR AS THIS IS 100% FORD'S FAULT AND I WILL NOT PROVIDE PAYMENT FOR IT. FORD ISSUES THE NEW RECALL (19S22) AND THEY ARE SAYING THAT MINE IS NOT INCLUDED IN THAT RECALL BUT YET IT NEEDS TO BE AS THE ISSUE IS STILL HAPPENING. I HAVE REACHED OUT TO FORD AND THEY STATE THAT THEY WILL NOT COOPERATE WITH PAYING FOR THE REPAIR ON THE VEHICLE, EVEN THOUGH THIS IS THEIR RECALLED PART. OR THEY NEED TO EXPAND THE RECALL FOR A MORE BROAD SPECTRUM OF VEHICLES AS THIS IS UNACCEPTABLE. I REQUEST THE HELP OF THE NHTSA TO ASSIST ME WITH HAVING FORD FIX WHAT THEY BROKE. THANK YOU.
NHTSA ODI 11243749
Aug 13, 2019Transmission & drivetrain
VEHICLE IS EQUIPPED WITH THE FORD DPS6 TRANSMISSION. TRANSMISSION SHIFT ROUGH, STUTTERS AND HESITATES. TOOK THE VEHICLE TO ROBINSON BROTHERS FORD IN BATON ROUGE, LA. SERVICE DEPARTMENT INDICATED THAT THE CLUTCHES AND SEALS IN THE TRANSMISSION NEEDED TO BE REPLACED.
NHTSA ODI 11243746
Aug 13, 2019Transmission & drivetrain
THE TRANSMISSION MALFUNCTION LIGHT CAME ON WHILE DRIVING AND THE VEHICLE SHUDDERED ON ACCELERATION. THIS HAPPENED A FEW TIMES. THE CAR WOULD SHUDDER AND JERK AND IT WOULD LOSE POWER.
NHTSA ODI 11243815
Aug 12, 2019
AT A STOP LIGHT JUST BEFORE MY HOUSE MY CAR MADE A NOISE, LURCHED AND THEN DIDNT WANT TO ACCELERATE. IT WAS CLOSE TO HOME SO WE CRAWLED IT HOME THANKFULLY THEN IT REFUSED TO GO IN REVERSE. PREVIOUSLY IT HAD A STUTTER PROBLEM BROUGHT IT TO FORD AND OTHER MECHANICS AND GOT NO ANSWER AS TO WHAT CAUSED IT. CURRENTLY BEING IN MY 9TH MONTH OF PREGNANCY AND HAVING AN 11 MONTH OLD BABY IN THE CAR THESE ISSUES COULDVE CAUSED A CRASH AND PUT THE LIFE OF MY UNBORN CHILD AND MY BABY IN THE BACK IN DANGER. FORD KNOWS ABOUT THIS PROBLEM, BEING THAT IT IS THE TCM WHICH IS FAULTY HOWEVER THEY REFUSE TO FIX THE WHOLE PROBLEM. THE TCM CAUSES THE CLUTCH AND CLUTCH FORKS TO GO BAD LEADING TO THESE PROBLEMS AND FORD WANTS OVER $2000 TO FIX IT WHILE THEY ONLY REPLACE THE TCM. FORD PUT OUT THIS CAR KNOWING IT HAD THESE PROBLEMS ON THE PRODUCTION LINE AND DOES NOT PROPERLY INFORM OWNERS THEREFORE CAUSING A SAFETY ISSUE WHILE DRIVING.
NHTSA ODI 11243236
Aug 10, 2019Transmission & drivetrain
2014 FORD FOCUS JERKS ON TAKE OFF WHEN ACCELERATING. DANGEROUS IN WET CONDITIONS. NUMEROUS TIMES HAVE BEEN TAKEN TO DEALER AND FINALLY HAVE HAD A CLUTCH REPLACED AND ISSUED PERSISTED. DEALER SAID THIS CONDITION IS NORMAL AND STILL HAPPENS EVERYDAY.
NHTSA ODI 11242957
Aug 9, 2019Transmission & drivetrain
MESSAGE OCCURRED ON 8/8/2019 'TRANSMISSION OVER HEATING PULL OVER AND ALLOW COOLING'. I WAS DRIVING IN STOP AND GO TRAFFIC ON CLEMENTS FERRY ROAD, CHARLESTON SO PULLED OFF THE ROAD AT TRUVALUE HARDWARE. I HAD BEEN GOING INTO PALMETTO FORD TO SATISFY RECALLS OUTSTANDING. THERE WAS CONCERN WHEN I TOOK MY CAR INTO PALMETTO FORD WHEN PARTS WERE AVAILABLE FOR OTHER RECALLS. AFTER THE FIRST REPAIR FOR RECALL, I RETURNED FOR THE NEXT RECALL AND MENTIONED THAT THE CAR HAD BEGUN JERKING WHEN PULLING ONTO ROADS AND TRYING TO ACCELERATE AND ONLY BEGAN AFTER THE FIRST RECALL REPAIRS. THERE WERE A FEW TIMES WHEN THE CAR JUST SAT THERE NOT MOVING UNTIL THE JERK WOULD HAPPEN. MR. MOUNT AT PALMETTO FORD SAID THAT WAS HOW THE TRANSMISSION WORKED TO CHANGE GEARS. I WAS STILL CONCERNED AND TOOK THE CAR TO O'REILLY FOR DIAGNOSTIC READING. ATTACHMENT 1 IS A COPY OF THE MESSAGE ON O'REILLY'S DIAGNOSTIC SCREEN. THE TECHNICIAN SAID HE HAD NEVER SEEN THAT MESSAGE BEFORE.
NHTSA ODI 11242753
Aug 8, 2019Fuel system
PRIOR TO, THE CAR WOULD SHUDDER, ALMOST ROCK BACK AND FORTH AT SLOW SPEEDS EITHER IN THE PARKING GARAGE, PARKING LOTS, AT HOME. RECENTLY THE CAR HAD A ROUGH TIME TURNING OVER AFTER FILLING UP AT A GAS STATION. THE CAR SHUDDERED AND SEEMED TO HAVE A HARD TIME MOVING. ABOUT A MILE DOWN THE ROAD THE CHECK ENGINE LIGHT CAME ON. THIS HAD HAPPENED PREVIOUSLY, HOWEVER, WHEN THE CODE WAS CHECKED IT WENT AWAY (P144A). WITH WHAT I WAS CURRENTLY EXPERIENCING I TOOK IT TO A SHOP AND WAS ADVISED THAT THE PURGE VALVE HAD TO BE REPLACED.
NHTSA ODI 11242467
Aug 8, 2019Transmission & drivetrainEngine
2014 FORD FOCUS. CONSUMER STATED THAT WHILE DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE DID NOT SHIFT INTO ANY GEAR AND THE ENGINE REVVED HIGHLY AND CAUSED THE TRANSMISSION TO SLIP. *LD *JS
NHTSA ODI 11241506
Aug 8, 2019
WHILE DRIVING MY RPM WENT ALL THE WAY UP TO 8 THEN THE ORANGE LIGHT HIGHLIGHTING D WAS BLINKING THEN MY CAR JUST STARTED SLOWING DOWN. I PULLED OVER TO THE SIDE OF THE ROAD AND TURNED OFF THE CAR. WAITED A WHILE AND TRIED TO START IT AND IT WOULDN'T EVEN START. THERE WAS NOTHING WHEN I TURNED THE KEY. THEN I GOT A WARNING LIGHT THAT SAID TRANSMISSION FAULT. TRIED TO START IT AGAIN AND IT SAID CAR WAS NOT IN PARK
NHTSA ODI 11242497
Aug 8, 2019Electrical system
TRIED SOUNDING THE HORN DUE TO ANOTHER VEHICLE RUNNING A RED LIGHT IN MY IMMEDIATE PATH. HORN WAS INOPERATIVE. BEING A SKILLED TECHNICIAN, I TROUBLESHOT THE ISSUE DOWN TO THE HORN ITSELF, AS BOTH THE FUSE AND RELAY WERE SERVICEABLE.
NHTSA ODI 11242711