I WAS DRIVING ON THE 60 FWY WHEN MY 2014 FORD FOCUS TRANSMISSION SHIFTED INTO LOW GEAR CAUSING ME TO PULL OVER AND CALL FOR ASSISTANCE.
NHTSA ODI 11149967
Home · 2014 Ford Focus Bev · Complaints
These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.
1,550 of 2,584 complaints match · Transmission & drivetrain · clear filters · page 36 of 62
I WAS DRIVING ON THE 60 FWY WHEN MY 2014 FORD FOCUS TRANSMISSION SHIFTED INTO LOW GEAR CAUSING ME TO PULL OVER AND CALL FOR ASSISTANCE.
NHTSA ODI 11149967
MY 2014 FORD FOCUS IS EXHIBITING A TRANSMISSION PROBLEM SUCH THAT IT DOES NOT ACCELERATE WHEN THE THROTTLE IS PRESSED. IT HAS EXCESSIVE 'SHUDDER' FROM THE CLUTCH ENGAGEMENT AND WILL LURCH OR FAIL TO ACCELERATE WHEN MOVING FROM A STOP SIGN, OR WHEN MAKING LOW-SPEED MOVEMENTS. THIS REPRESENTS A SAFETY CONCERN AS IT MAY FAIL TO ACCELERATE WHEN MERGING, ENTERING TRAFFIC OR MAKING EVASIVE MANEUVERS. THE PROBLEM IS ONGOING, HOWEVER, THE MOST SERIOUS INSTANCE OF THIS PROBLEM OCCURRED ON SEPTEMBER 29TH 2018, WHERE MY VEHICLE DRAMATICALLY SHUDDERED AND FAILED TO ACCELERATE WHILE RETURNING HOME FROM A SHORT TRIP. THE VEHICLE WAS INSPECTED ON NOV 3RD BY A FORD DEALER WHO INDICATED THE CLUTCH AND RELATED PARTS WOULD NEED TO BE REPLACED, THEY ALSO NOTIFIED US THAT THIS WAS REPLACED ONCE BEFORE WHEN THE VEHICLE HAD ABOUT 24,000 MILES. AT PRESENT, THE VEHICLE HAS A BIT OVER 79,000 MILES. UPON CONTACTING FORD TO DETERMINE WHETHER MY VEHICLE WAS ELIGIBLE FOR THE CLUTCH SERVICE RECALL '14M01', THEY INDICATED THAT I WOULD NEED TO CONTACT NHTSA IN ORDER TO HAVE MY VEHICLE FLAGGED AS ELIGIBLE.
NHTSA ODI 11149994
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE JERKED AND HESITATED WHEN ATTEMPTING TO ACCELERATE. THE VEHICLE WAS TAKEN TO MCNELLY WHALEY MOTORS (750 DOLLY PARTON PKWY, SEVIERVILLE, TN) WHERE IT WAS DIAGNOSED THAT THE POWERTRAIN CONTROL MODULE, CANISTER PURGE VALVE, CARBON CANISTER, AND FUEL TANK WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECENTLY RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM) FOR THE FAILURES DESCRIBED. THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE. THE FAILURE MILEAGE WAS 90,000.
NHTSA ODI 11149729
TRANSMISSION GAVE OUT WHILE DRIVING ON THE HIGHWAY. HAD TOWED TO DEALERSHIP, WHO REPAIRED WITH THE SAME PARTS. THE VEHICLE REPAIR WAS COMPLETED AND BROKE DOWN WITH THE SAME ISSUE AFTER DRIVING 50 FT. UNTIL TODAY, THE TRANSMISSION IS UNPREDICTABLE AND UNSAFE, AND NOW THE POWER STEERING ASSIST WENT OUT, LUCKILY I JUST GOT OFF THE HIGHWAY AND BACK TO WORK WHEN THIS OCCURRED. I'VE SEEM NUMEROUS REPORTS ON BOTH OF THESE ISSUES, AND FORD WANTS $2500 TO REPAIR THE STEERING, AND SAYS THEY CANNOT CHECK THE TRANSMISSION UNTIL THEN. THEY ALSO INDICATED THAT THEY AREN'T SURE IF THE TRANSMISSION WOULD BE REPAIRED AGAIN, AND IT WOULD DEPEND ON HOW 'BAD' IT IS. THIS IS A COMPLETELY UNSAFE VEHICLE, WHICH I AM STILL PAYING FOR, AND IS UNUSABLE AT THIS TIME, UNLESS I DECIDE TO DRIVE IT IN UNSAFE CONDITIONS. FORD IS NOT CONCERNED ABOUT THEIR CUSTOMERS OR SAFETY.
NHTSA ODI 11144872
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE SHUTTERS WHEN GOING AROUND TURNS. THE CONTACT HAD TO HAVE THREE CLUTCHES REPLACED BY THE DEALER BARBER FORD OF HAZLETON (1112 N CHURCH ST, HAZLETON, PA 18202, (570) 454-2414). THE CONTACT STATED THAT THE WARRANTY WOULD EXPIRE NEXT YEAR AND WAS CONCERNED SINCE THE CLUTCHES LAST ONLY A FEW MONTHS BEFORE THEY HAD TO BE REPLACED. THE DEALER STATED THAT THE VEHICLE WAS NOT ACCEPTING THE CLUTCHES. THE CONTACT IS CURRENTLY ON A WAITING LIST TO HAVE HER CLUTCH REPLACED FROM IT MALFUNCTIONING BACK IN JULY OF 2018. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 26,000.
NHTSA ODI 11144085
A LETTER ADDRESSED TO PRESIDENT TRUMP EXPRESSING CONCERNS REGARDING THE DEFECTIVE TRANSMISSION IN HER 2014 FORD FOCUS. *AS *JS
NHTSA ODI 11144328
CAR STARTED STUTTERING POWER WITH IN 3 MONTHS OF HAVING IT. JERKS AND HESITATES WHEN ACCELERATING. CLUTCH ASSEMBLY HAS BEEN REPLACED 3 TIMES. CAR ONLY HAS 30,000 MILES. SEPT OF 2018 WHILE CROSSING BRIDGE WITHOUT ANY WARNING CAR JUST STOPPED IN MID DRIVE! VERY SCARY! TOWED TO FORD. WAS CHARGED FOR SOME MALFUNCTION??!! CAR IS STILL SHUTTERING AND HAS DIFFICULTY GETTING TO SPEED. FILED COMPLAINT WITH FORD BACK IN 2016 THAT I DIDN'T FEEL CAR WAS SAFE. NO RESPONSE! AFTER THIS LAST INCIDENT I AM AFRAID TO DRIVE VERY FAR FOR FEAR IT WILL JUST STOOP RUNNING MID DRIVE. AVOID ALL HIGHWAYS BECAUSE OF THIS
NHTSA ODI 11143770
TRANSMISSION IS DEFECTIVE. FUEL DELIVERY SYSTEM IS DEFECTIVE VEHICLE STALLED WHILE TURNING LEFT. ALMOST GOT HIT BY ONCOMING TRAFFIC
NHTSA ODI 11142813
CONSTANT SHUDDERING WHEN ACCELERATING . THE WHOLE CAR SHAKES AND FEELS LIKE THE ENGINE IS ABOUT TO FALL OUT. FORD DOUBLE CLUTCH TRANSMISSION ON 2014 FORD FOCUS NEEDS TO BE RECALLED.
NHTSA ODI 11141038
WHEN TRYING TO ACCELERATE, THE VEHICLE WILL MAKE A SORT OF STUTTERING, OR HAVE A DELAY IN ACCELERATION. SOMETIMES I NOTICE THE RPMS INCREASING WITHOUT REASON, ALMOST AS IF IT SKIPS SHIFTING MAYBE OR HAS A DELAYED SHIFT? I HAVE NOT TRIED IN "SPORT" MODE TO SEE IF MANUALLY SHIFTING SOLVES THE PROBLEM. I ALSO HAVE NOT BEEN ABLE TO IDENTIFY ANY OTHER COMMON THINGS, SUCH AS A CERTAIN FUEL LEVEL, INTERNAL OR EXTERNAL TEMPERATURE, OR RATE OF INTENDED ACCELERATION, THOUGH I WOULD NOT RULE OUT ANYTHING. I HAVE NOTICED THIS HAPPENING BOTH IN TOWN DRIVING AND HIGHWAY DRIVING, THE DELAY IN ACCELERATION OR STUTTERING. THERE IS ALSO A DISTINCT SHUDDER THAT HAPPENS OCCASIONALLY. I AM NOT SURE IF IT IS AN ISSUE WITH FUEL (FLOODING MAYBE? OR A DELAY IN FUEL INJECTION?) OR AN ISSUE WITH THE POWER TRAIN (ANY ISSUE IN THE TRANSMISSION WITH SHIFTING?) OR MAYBE AN ISSUE IN SPEED CONTROL (A MISSED CONNECTION BETWEEN THE ACCELERATOR PEDAL OR THROTTLE CONTROL CABLES AND THE NEXT STEP IN THE CHAIN?). I JUST KNOW THAT SOMETIMES I NEED TO ACCELERATE TO GET IN A SPOT IN A LINE OF TRAFFIC AND WHEN THE CAR DOESN'T 'GO' WHEN I NEED IT TO AND IT SHUDDERS OR HAS A STUTTER OR DELAY, IT CAUSES THE CAR I WAS GETTING IN FRONT OF TO HAVE TO BRAKE AND IF THEY DON'T, THEN MY CHILDREN IN THE BACK SEAT ARE PUT AT RISK. THIS HAS HAPPENED MULTIPLE TIMES, NOT JUST THE DATE INDICATED.
NHTSA ODI 11139576
DRIVING AND VEHICLE COMPLETELY SHUTDOWN AFTER A LOUD CRUNCHING NOISE COMING FROM THE FRONT OF CAR. A BUNCH OF CODES FLASHED ACROSS THE DASH . VEHICLE WOULDN'T START. HAD TO TOW IT HOME. THE TRANSMISSION LIGHT STAYS ON NOW WHEN I TURN KEY ON.
NHTSA ODI 11139136
MY 2014 FORD FOCUS HAS THE WORST SHUDDER AND SHAKE WHEN STARTING OUT FROM A STOP THE THE WHOLE VEHICLE SHAKES AND SHUDDERS LIKE THE WHEELS ARE GOING TO COME OFF. ONCE YOU GET UP TO SPEED IT NORMALIZES BUT AS ACCELERATING IT IS JUST A PAINT SHAKER OF A CAR. I HAVE HAD MY CAR IN 7 TIMES FOR THE TRANSMISSION CLUTCH PROBLEMS. IT HAS BEEN REPLACED 3 TIMES. TWICE BEFORE THE INITIAL WARRANTY WAS UP AND THEN AGAIN LAST YEAR WHEN THEY EXTENDED THE ONE TIME WARRANTY REPAIR. THE CLUTCH ISSUE IS STILL PERSISTING AND THEY MADE ME PAY FOR A THROW OUT BEARING LAST TIME IT WAS REPLACED EVEN THOUGH THAT PART WAS DIRECTLY RELATED TO THE CLUTCH PROBLEM THE CAR HAS HAD SINCE PURCHASE. THE 4 OTHER TIMES I BROUGHT THE CAR IN I WAS JUST TOLD THAT IT IS NORMAL FOR THE CAR TO SHAKE A LITTLE. I DO T BELIEVE THAT AT ALL AND I AM TIRED OF THIS PIECE A CRAP CAR WITH ITS TRANSMISSION ISSUES AND FORD DOING NOTHING MORE TO HELP THE CONSUMERS OUT WITH THE PROBLEM WHEN THEY FULLY KNOW IT IS THEIR PROBLEM WITH THE CAR. WHEN I GO TO MY FORD APP AND LOOK UP THE SERVICE RECORDS IT IS LISTED AS UNKNOWN WITH A 0 DOLLAR AMOUNT WHEN THE TRANSMISSION ISSUES WERE 'FIXED'.
NHTSA ODI 11133404
I BOUGHT THE CAR IN MARCH OF 2018 WITH 34,600 MILES. IT WAS SHIFTING ODDLY WHEN I PURCHASED THE CAR, CALLED THE DEALERSHIP VALUE MOTORS IN NEW ORLEANS, LAWHERE IT WAS PURCHASED. HE SAID THAT IT WAS NORMAL DUE TO THE TRANSMISSION TYPE. A FEW WEEKS LATER I PULLED THE CARFAX REPORT AND SAW THAT MY TRANSMISSION WAS SERVICED FOR THE TRANSMISSION CONTROL MODULE.. WHILE ACCELERATING FROM A COMPLETE STOP, THE VEHICLE JERK SAND STUTTERS ALL THE TIME. THERES NO WARNING INDICATOR ILLUMINATED.NOW SHUTTERS SHIFTING FROM 1ST TO 2ND AND 2ND TO 3RD. RPMS GET REALLY HIGH BEFORE THE CAR ACTUALLY TAKES OFF. I BROUGHT THE CAR TO A FORD DEALERSHIP (ROBINSON BROTHERS BATON ROUGE) TODAY 10/01/2018 WAS TOLD I NEED A NEW CLUTCH. MY CAR HAS 46,417 MILES AND I WAS TOLD IT IS NOT COVERED UNDER ANY WARRANTY BECAUSE IT WAS MANUFACURED SEPTEMBER 15, 2013 . ITS 1692.44 BEFORE TAXES. I CALLED FORDS CUSTOMER SERVICE AND THEY SAID THEY COULDNT DO ANYTHING TO HELP. THIS CAR IS VERY SCARY TO DRIVE. TO MAKE MATTERS WORSE, I HAVE TROUBLE BUCKLING THE REAR DRIVERSIDE SEATBELT AT TIMES &I HAVE 3 SMALL CHILDREN AND I FEEL LIKE THE CAR IS UNSAFE FOR THEM AND ME.
NHTSA ODI 11132742
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 35 MPH, THE VEHICLE SHUDDERED AND JERKED WITH NO FORWARD MOTION. THE VEHICLE WAS TAKEN TO JORDAN FORD (13010 IH 35 NORTH, SAN ANTONIO, TX 78233), BUT THEY WERE UNABLE TO FIND THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN A SERVICE CAMPAIGN OR RECALL. THE FAILURE MILEAGE WAS 70,000.
NHTSA ODI 11131776
SEVERE TRANSMISSION SHUDDER WHEN APPLYING GAS AFTER STOPPING. IT HAS BEEN DIAGNOSED THAT IT NEEDS A NEW CLUTCH.I AM FIRST OWNER OF CAR AND THIS CLUTCH HAS BEEN REPLACED BEFORE. THIS IS A BAD PURCHASE THAT FORD SHOULD EITHER EXCHANGE OR REFUND FOR.
NHTSA ODI 11130730
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKE AND ACCELERATOR PEDALS WERE DEPRESSED AND THE VEHICLE SHOOK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO COURTESY FORD LINCOLN (1313 NE 122ND AVE, PORTLAND, OR 97230, 833-281-3456) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CLUTCH FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND ADVISED THE CONTACT TO FILE A COMPLAINT WITH NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 63,003.
NHTSA ODI 11129592
THE TRANSMISSION CLUTCHES SLIP SO BAD IN THESE AUTOMATIC TRANSMISSIONS. WHEN YOU PULL ACROSS AN INTERSECTION SOMETIMES IT DON'T CATCH AND IT HESITATES. YOU DON'T KNOW IF IT'S GOING TO STALL OR NOT. IT'S WORSE ON STOP AND GO TRAFFIC. I WAS TOLD THE CLUTCHES ARE UNDER EXTENDED WARRANTY FROM A LAWSUIT. MY VEHICLE WAS MADE ON 9/24/2013. SUPPOSEDLY THE CUTOFF DATE WAS JUNE OF THAT YEAR. THESE CARS ARE FAULTY. I PULLED OUT ACROSS A MEDIAN AND THE CAR TOOK OFF THEN HESITATED. RIGHT AS TRAFFIC WAS APPROACHING
NHTSA ODI 11129287
CAR SHUDDERS AND FEELS LIKE TRANSMISSION PROBLEMS. REPLACED CLUTCH UNDER WARRANTY AT 31,000 MILES AND NOW AT 75,000 IS IS GONE AGAIN. OVER $1,200 REPAIR NOT COVERED BY FORD.
NHTSA ODI 11129322
BOUGHT CAR NEW. AUTO TRANS CLUTCH ASSEMBLY HAD TO BE REPLACED AT 40,000 MILES IN JULY 2017. TOOK BACK TO DEALERSHIP IN AUGUST 2018 BECAUSE PART FAULTY AGAIN. DEALER WANTS ME TO PAY $1,200. FORD WILL NOT COVER THE REPLACEMENT.
NHTSA ODI 11129077
PURCHED VEHICLE MARCH 6TH 2015.GOT THE EXTENDED WARRENTY SINCE THEN THE TRANSMISSION WAS FIXED 3 TIMES AND NOW THE ELECTRONIC ASSIST STEERING WENT OUT WHILE PULLING IN MY DRIVE MAKING ME HIT MAILBOX AND MAKE DENT IN HOOD OF CAR.CALLED 3 DIFFERENT DEALERS AND ALL 3 SAID SORRY THAT'S NOT ON RECALL EVEN THOU THE SAME STEERING IS USED ON OTHER FORD VEHICLES AND ARE ON RECALL.MY WARRENTY OZ UP AND CAN NOT AFFORD TO FIX TRANSMISSION AND STEERING.THE TRANSMISSION WAS MOVED OUT TO A 5 YEAR 10K MILE WARRENTY.LIKE I SAID THEY FIXED UNDER WARRENTY 3 TIMES.THIS CAR IS A LEMON AND I HAVE NO CHOICE BUT TO SEND IT BACK AND HOPEFULLY NOT BE CHARGED FOR THE CAR.
NHTSA ODI 11128590
THIS CAR WAS BOIUGHT IN LOUISVILLE KY AT OXMOORE FORD IN MARCH 2018 I HAVE TAKEN IT BACK 3 TIMES AT 1ST SAID IT WAS NOT FAILING THEN THE 2 ND TIME REPLACED CLUTCH IN TRANSMISSION AND 3RD REPLACED CLUTCH AGAIN AND IT IS NOW SEPT 2018 AND NOT MUCH BETTER STILL JOLTING AND SHUDDER AND HESITATION AT ACCELERATION THIS CAR IS VERY DANGEROUS IT ALSO HAS A VIBRATION AT IDLE
NHTSA ODI 11124353
2014 FORD FOCUS WITH 75K MILES NEEDS TOTAL TRANSMISSION REPLACEMENT TO THE TUNE OF 7266.00 DOLLARS..THIS CARE WAS SOLD AS AN AUTOMATIC TRANSMISSION BUT IS ACTUALLY A STANDARD. BROUGHT THE CAR IN TO ALL STAR FORD IN DENHAM SPRINGS LA. IN APRIL 2018 FOR BODYWORK..WENT TO PICK CAR UP AND TRANSMISSION IS TOTALLY BROKEN..THEY REFUSE TO REPLACE AS THIS HAPPENED UNDER THEIR CARE..CAR WAS BROUGHT IN FOR BODYWORK ONLY. MULITIPLE FOCUS OWNERS HAVE HAD MULTIPLE TRANSMISSION PROBLEMS. THIS TRANSMISSION IS DEFECTIVE AND FORD KNOWS IT. VEHICLE JERKS WHEN ACCELERATING AND JUMPS GOING DOWN THE ROAD. VEHICE STILL AT DEALERSHIP SINCE APRIL 2018.
NHTSA ODI 11123195
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE FAILED TO RESPOND. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE RETURNED TO NORMAL WITHIN THIRTY SECONDS. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED FOR APPROXIMATELY SIX MONTHS. THE VEHICLE WAS TAKEN TO THE DEALER (LOOKOUT FORD, 5557 US-70, MOREHEAD CITY, NC 28557) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE FAILED AND NEEDED REPLACEMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 68,500.
NHTSA ODI 11123310
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE ACCELERATING FROM A COMPLETE STOP, THE VEHICLE BEGAN TO JERK AND STUTTER. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO CREST FORD (26333 VAN DYKE AVE, CENTER LINE, MI 48015, (888) 614-2160) WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,928.
NHTSA ODI 11123078
WHY DON"T ANY WEBSITES SHOW THERE IS A CLASS ACTION LAW SUIT FOR 2012-2016 FORD FOCUS (AND 2011 - 2016 FIESTAS) ??? THESE CARS ARE NOT SAFE!!!! LAWSUIT SETTLED OCT. 2017, NOW IN APPEALS. SUPPOSED TO COVER THROUGH 7 YEARS 100K. PURCHASED THIS CAR USED FROM DUBLIN HYUNDAI. RENTAL 4+ YEARS ENTERPRISE. PRIOR SERVICE AT SALINAS FORD = TRANSMISSION "FLASHED", REPLACED TCM @ 15K AND CLUTCH @ 50K. DROVE FINE ON FLAT ROADS; STARTED SHUDDERING VIOLENTLY AT LOW SPEEDS AND ON HILLS. LOSES POWER AS WELL. NOT SAFE!!! LOCAL SONORA FORD WILL NOT SERVICE "DOESN'T MEET THE 250 RPMS "(CURRENTLY "ONLY" 192) LOCAL FORD WILL NOT FIX AND HYUNDAI DOESN'T WANT TO EITHER. LOCAL FORD GUYS TOLD MY 18 YEAR OLD TO "DRIVE IT LIKE YOU STOLE IT" AND PUNCH THE GAS. THEY ALSO AGREE IT IS NOT SAFE BUT "THEIR HANDS ARE TIED". THEY SAY A NEW CLUTCH WILL MAKE IT OKAY FOR 15-20K MORE, BUT IT THE SHUDDERING WILL RE-OCCUR!! THESE CARS ARE NOT SAFE AND ARE LEMONS AND ALL SHOULD BE REPURCHASED BY FORD AND TAKEN OFF THE ROADS!
NHTSA ODI 11122411
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