Oct 23, 2019Speed control
I STARTED MY CAR THE CHECK ENGINE LIGHT CAME ON, I PUT IT IN GEAR AND IT HESITATED TO ACCELERATE. IT ALSO WHEN I HAD IT IN PARK AND WENT TO PUT IT IN DRIVE, IT STARTED GOING IN REVERSE. HAD A DIAGNOSTIC TEST DONE AND IT CAME BACK: P0902 CLUTCH ACTUATOR CIRCUIT LOW. I ONLY DRIVE THE CITY STREETS.
NHTSA ODI 11270540
Oct 18, 2019Transmission & drivetrainElectronic Stability Control (esc)
THERE HAD BEEN OVER 30 OCCURRENCES OF HAVING PROBLEMS WITH MY CAR NOT BEING ABLE TO PROPERLY SHIFT INTO THE RIGHT GEAR. I HAVE HAD THE CLUTCH REPLACED 5 TIMES BUT IT HAS NOT FIXED THE SHIFTING. I'VE RAN INTO ISSUES AT STOP SIGNS AND STOP LIGHTS OF ALMOST GETTING INTO ACCIDENTS BECAUSE MY CAR WON'T PROPERLY GO INTO THE GEAR OR SHIFT CORRECTLY. MORE RECENTLY, 3 MONTHS AGO; MY CAR TURNED OFF AND WOULD NOT RUN BACK ON. WHEN TAKING IT INTO FORD THEY STATED THEY HAD NO REASON WHY THIS OCCURRED AND HAD NO EXPLANATION FOR ME.
NHTSA ODI 11269298
Oct 18, 2019Transmission & drivetrain
SINCE PURCHASING THE CAR IN 2014 I HAVE HAD MULTIPLE TRANSMISSION ISSUES. CLUTCH REPLACEMENTS. SENSORS. EVERYTIME GIVEN A DIFFERENT EXCUSE FOR THE SAME SHUTTER AND ISSUES WITH THE CAR STALLING. THIS LAST TIME THE CAR COMPLETELY HAULTED FROM GOING 45MPH ON A 4 LANE ROAD, TRASMISSION LIGHT FLEW ON, RPMS WOULD REV UP, BUT CAR WOULD BARELY CREEP. I WAS ALMOST SLAMMED INTO FROM BEHIND BEFORE I COULD SAFETY MOVE TO THE SLOW LANE AND TRAVEL TO A SAFE STOPPING POINT. YES THE CAR WAS STILL ABKE TO NAVIGATE, BUT THAT DID NOT MATTER WHEN VEHICLES WERE COMING UP ON ME DRIVING 45+MPH TO MY VEHICLE THAT STALLED OUT. I CALLED FORD. IT TOOK DAYS TO GET THE CAR BACK AND IT HAS BEEN RUNNING WORSE THAN EVER! TRANSMISSION IS CONSTANTLY SLIPPING. A NEW CONSTANT SHUTTER HAS NOW DEVELOPED. THE CAR WILL SOMETIMES BEGIN TO MOVE FROM A STOP LIGHT, BUT DECIDE TO SUDDENLY DROP TO A CRAWL AND THE RPMS GO HIGH THEN AS IT CORRECTS THE RPMS NO LONGER ADJUST AND THE CAR NO LONGER FEELS IT IS AUTO SHIFTING CORRECTLY. ISSUES OCCUR DURING DRIVING, ON HIGHWAYS, AT STOP LIGHTS/SIGNS. WHEN GOING A STEADY SPEED WHEATHER IS IT 25 OR 65 THE CAR CONSTANTLY SHUTTERS ALL THE TIME NOW. THE TRANSMISSION OR CLUTCH SLIP ANYTIME ANY GIVEN DAY. IT IS UNPREDICTABLE. WORSE MORE DANGEROUS PROBLEMS WITH THIS VEHICLE AND NO HELP FROM FORD.
NHTSA ODI 11269358
Oct 15, 2019Transmission & drivetrain
PURCHASED USED IN JUNE 2018. HAVE HAD ISSUES WITH THE TRANSMISSION SHIFTING WHILE DRIVING. THE CAR WON'T SHIFT INTO REVERSE AT ALL. TOOK BACK TO DEALERSHIP AND WAS TOLD IT WASN'T COVERED UNDER THEIR POWER TRAIN WARRANTY. WAS TOLD IT WAS A CLUTCH ISSUE AND WAS A COMMON PROBLEM WITH THESE CARS THAT FORD FAILED TO FIX.
NHTSA ODI 11268610
Oct 15, 2019Visibility & wipers
WHILE DRIVING MY VEHICLE THE WIPER DELAY STOPS WORKING OR STARTS UP AFTER A DELAY INTO ANOTHER SETTING. FROM DELAY TO FULL WIPERS. SET THE WIPER ARM INTO ANOTHER COMMAND AND IT WORKS FINE AGAIN.
NHTSA ODI 11268713
Oct 13, 2019Transmission & drivetrain
SHUDDERS AND SOMETIMES STALLS WHEN TRYING TO UPSHIFT,HAS DONE THIS SINCE NEW AND BEEN TAKEN BACK TO DEALERSHIP3 TIMES FOR REPAIR,PROBLEM STILL PERSISTS AFTER 61,000 MILES.FORD WAS AWARE OF THIS TRANSMISSION ISSUE AND SOLD CARS ANYWAY.VERY UNHAPPY WITH FMC.
NHTSA ODI 11268131
Oct 11, 2019Transmission & drivetrain
WHEN PULLING OFF FROM A STOP THE CAR SHUDDERS AND SHAKES. THERE IS ZERO POWER BEHIND IT WHEN PULLING OUT NO MATTER A FLAT ROAD OR HILL. WHEN GOING UP HILL THE CAR STRUGGLES GREATLY. WHEN YOU ADD PASSENGERS TO THE EQUATION IT GETS INCREDIBLY WORSE. WHEN THERE ARE PASSENGERS IN THE CAR WHEN TAKING OFF FROM A STOP THE CAR SHAKES BAD AND HAS NO POWER. IT TAKES A LONG PERIOD TO GET TO EVEN 20 MPH WHICH MEANS GETTING ONTO A HIGHWAY IS EXTREMELY DANGEROUS. I AM TERRIFIED TO HAVE MY CHILDREN IN THIS CAR.
NHTSA ODI 11267923
Oct 10, 2019Transmission & drivetrain
MY CAR'S TRANSMISSION HAS NOT WORKED CORRECTLY SINCE I PURCHASED IT NEW IN 2014. THE SALESMAN TOLD ME THAT THE JERKING WHILE ACCELERATING WAS THE COMPUTER GETTING USED TO MY DRIVING STYLE AND WOULD STOP AFTER A FEW WEEKS. THAT NEVER HAPPENED. IT JERKS, STUTTERS, STALLS, SURGES WITHOUT WARNING. IT'S DANGEROUS. I'VE HAD NEAR MISSES AND HE. I PULL OUT INTO TRAFFIC AND IT STALLS OUT. DRIVING AT LOW RPM IS THE WORST. THIS CAR IS A HAZARD AND SHOULD HAVE BEEN RECALLED YEARS AGO. BETTER YET FORD SHOULD NEVER BEEN ALLOWED TO CONTINUE TO SELL CARS WITH THE DPS6 TRANSMISSION AFTER THEY KNEW IT WAS DEFECTIVE. I WANT TO MAKE IT CLEAR THAT THIS PROBLEM IS ONGOING
NHTSA ODI 11267678
Oct 10, 2019Transmission & drivetrain
HELLO I HAVE A 2014 FORD FOCUS AUTOMATIC GEAR WITH ONLY 80K MILES ON IT, I START FEELING A PROBLEM WHEN THE CAR IS SHIFTING FROM FIRST TO 2ND GEAR ONE MONTH AGO AND NOW I JUST HAD A A ALERT SAYING. " TRANSMISSION FAULT SERVICE NOW " I REALLY CAN'T BELIEVE IT TO MUCH PROBLEMS WITH THIS CAR I HOPE THERE CAN BE A RECALL TO FIX IT BECAUSE THIS IS JUST A SCAM FROM FORD THERE TAKING OUR MONEY AND GIVING US CARS THAT ARE NOT RELIABLE AT LEAST LOWER THE PRICE OF THE CARS IF YOUR SELLING THEM WITH PROBLEMS THIS IS UNACCEPTABLE TO MAKE CARS WITH ISSUE THAT WILL COST US MORE MONEY TO FIX IT THAN IT'S ORIGINAL PRICE WHAT TYPE OF SCAM IS THIS WHERE THE CUSTOMERS RIGHT REGARDING GETTING SCAMMED LIKE THIS
NHTSA ODI 11267730
Oct 9, 2019Fuel system
VEHICLE WAS RECALLED FOR NHTSA #18V735 CANISTER PURGE VALVE/FUEL TANK DEFORMATION. WHEN VEHICLE WAS TAKEN TO SHEEHY FORD OF GAITHERSBURG DEALERSHIP (MARYLAND) FOR CLUTCH REPLACEMENT IN JULY, 2019, DEALERSHIP ALSO CHECKED RECALLED CPV AND DEEMED IT WAS FINE AT THAT TIME. IN EARLY OCTOBER, 2019, APPROXIMATELY TWO MONTHS LATER, CPV STARTS FAILING, REMAINING "STUCK" OPEN, AND VEHICLE DOESN'T START AFTER FUELING. WHEN IT FINALLY STARTS, VEHICLE'S ENGINE NEEDS TO BE REVVED IN ORDER TO KEEP FROM STALLING. FORD AND DEALERSHIP SAY THEY WILL NO LONGER PAY FOR REPLACEMENT OF RECALLED CPV BECAUSE "IT WAS FINE WHEN THEY CHECKED IT" TWO MONTHS PRIOR. OWNERS WITH RECALLED VEHICLES HAVE UNTIL DECEMBER 31, 2019 FOR REIMBURSEMENT OF PRIOR CPV FIX OR COVERED REPLACEMENT OF FAILED, RECALLED PART, HOWEVER. WHILE THIS HAS NOT YET CAUSED AN ACCIDENT, IT IS A SAFETY HAZARD, IT IS A RECALLED PART ON OUR VEHICLE, AND FORD SHOULD STILL COVER REPLACEMENT OF RECALLED PARTS, ESPECIALLY AS WE ARE WITHIN THE GIVEN TIME FRAME OF COVERED REPLACEMENT. ALSO, IF WE HAD NOT HAD TO BRING VEHICLE IN FOR CLUTCH REPLACEMENT JUST TWO MONTHS EARLIER, THE RECALL WOULD STILL BE OPEN ON OUR VEHICLE.
NHTSA ODI 11267242
Oct 8, 2019Transmission & drivetrain
WHEN I PUT THE CAR INTO DRIVE AFTER REVERSING OUT OF MY DRIVEWAY, IT WOULD SHIFT INTO DRIVE BUT THE CAR WOULDN'T GO
NHTSA ODI 11266997
Oct 7, 2019EngineFuel system
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE ENGINE FAULT WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS FOR THE RECALL REMEDY WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. HAROLD ZEIGLER FORD (11979 FULTON ST E, LOWELL, MI 49331, (800) 646-4660) WAS CONTACTED AND STATED THAT THE NEXT AVAILABLE APPOINTMENT WAS OCTOBER 28, 2019. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI 11266805
Oct 7, 2019Transmission & drivetrain
WHILE COASTING THE VEHICLE CAN'T DECIDE TO DOWNSHIFT OR GO INTO NEUTRAL. CAR HESITATES FROM A DEAD STOP WHEN THERE IS PASSENGERS.
NHTSA ODI 11266902
Oct 4, 2019Fuel system
THE EXCESSIVE VACUUM MAY RESULT IN AN ENGINE STALL WHILE DRIVING, WITHOUT WARNING AND WITHOUT THE ABILITY TO RESTART. THE CANISTER PURGE VALVE FAILS AS IN RECALL 18V735000, BUT IT DOES COVER THIS VIN.
NHTSA ODI 11266142
Oct 1, 2019
WE WERE NOTIFIED THAT THE "CLUTCH" ON THE FORD FOCUS WAS UNDER WARRANTY FOR THE LIFE TIME OF OUR CAR DUE TO A SHUTTERING SENSATION WHEN PULLING OUT FROM A COMPLETE STOP. WE ARE NOW ON OUR 3RD REPLACEMENT SINCE 2015. THE LATEST REPAIR WAS ON 9-27-19
NHTSA ODI 11265385
Oct 1, 2019Transmission & drivetrain
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED TRANSMISSION FAILURE EVER SINCE PURCHASING THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE STALLED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED WITHOUT WARNING. THE CONTACT ALSO STATED THAT AFTER AN EXTENDED PERIOD OF DRIVING, THE STALLING BECAME MORE PREVALENT. THE CONTACT THEN TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO STATED THAT THEY WERE AWARE OF THE TRANSMISSION DEFECT AND OFFERED HIM A SOFTWARE UPGRADE. THE CONTACT STATED THAT THE FAILURE PERSISTED AFTER THE UPGRADE. THE CONTACT TOOK THE VEHICLE TO STATE COLLEGE FORD LINCOLN INC (3140 W COLLEGE AVE, STATE COLLEGE, PA 16801, 814-238-5041) AND WAS INFORMED THAT THE CLUTCH NEEDED TO BE REPLACED AND THAT THE VEHICLE WOULD NOT BE COVERED UNDER WARRANTY BECAUSE IT WAS UNDER A RECONSTRUCTED TITLE. THE CONTACT WAS INFORMED THAT HE WOULD HAVE TO PAY OUT OF POCKET FOR THE CLUTCH TO BE REPLACED. HE ALSO HAD TO PAY AN $85 DIAGNOSTIC FEE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000.
NHTSA ODI 11265397
Oct 1, 2019Speed control
WHEN ACCELERATING, THE VEHICLE WILL SHAKE AND SHUDDER DUE TO A PROBLEM WITH THE DUAL CLUTCH AS DESCRIBED BY THE MANUFACTURER HTTPS://MEDIA.FORD.COM/CONTENT/FORDMEDIA/FNA/US/EN/NEWS/2019/08/14/FORD-STATEMENT-ON-DPS6-CUSTOMER-SATISFACTION-ACTIONS.HTML I HAVE CONTACTED FORD ABOUT MY ISSUE BUT THEY SAID MY VEHICLE WOULD NOT BE ELIGIBLE UNLESS THE CHECK ENGINE LIGHT CAME ON EVEN THOUGH I AM HAVING THE SAME PROBLEMS DESCRIBED.
NHTSA ODI 11265494
Sep 30, 2019Transmission & drivetrain
TL* THE CONTACT OWNS A 2014 FORD FOCUS THE VEHICLE INDEPENDENTLY ACCELERATED THE CONTACT WAS ALMOST INVOLVED IN A CRASH THE CONTACT WAS CONCERNED ABOUT THE TRANSMISSION AND A PROBLEM WITH SHUDDERING WHILE DIVING WHILE DRIVING AT 25 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED WITH THE RPM'S REDLINED. THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE FISHTAILED TO A STOP. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. ADDITIONALLY, THE VEHICLE EXPERIENCED A HESITATION WHEN THE ACCELERATOR PEDAL WAS DEPRESSED ON SEVERAL OCCASIONS. ON ONE OTHER OCCASION WHILE DRIVING AT 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE WAS SCHEDULED TO RECEIVE FIELD SERVICE ACTION NUMBER: 19N08 (POWER TRAIN). THE VEHICLE WAS NOT REPAIRED. JOHN SANG FORD LINCOLN, 195 UPPER RIVER RD, GALLIPOLIS, OH 45631, (800) 272-5179, WAS CONTACTED BY PHONE TO HAVE THE FIELD SERVICE CAMPAIGN PERFORMED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. A CASE NUMBER WAS NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.
NHTSA ODI 11258976
Sep 30, 2019Transmission & drivetrainEngineFuel system
THE CAR HAS BEEN STALLING, JERKING, JUMPING AND SKIPPING EVERY TIME I ACCELERATE. I HAVE TAKEN THE CAR TO THE DEALERS MORE THAN 4 OR 5 TIMES SINCE I BOUGHT IT IN 2014! THEY TOLD ME THOSE CARS WILL DO THAT. WRONG! I HAVE ALL THE PAPERWORK OF HOW MANY TIMES I HAVE TAKING IT FOR THE SAME THING. THE CAR CONTINUES TO SHUDDERS AT SLOW SPEEDS, AND JERKS INTO GEAR. WHEN BACKING UP ON INCLINE STREET/DRIVEWAY, ROLLS BACK. WHEN ACCELERATING IN A HIGHWAY IS DANGEROUS AS THE CAR DOES NOT RESPOND AND MAKING IT A SAFETY HAZARD WHEN SHIFTING LANES, ENTERING ON INTERSECTIONS OR HIGHWAY. THE PROBLEM CONTINUES AFTER TAKING IF TO THE DEALER MANY TIMES.
NHTSA ODI 11259063
Sep 30, 2019Transmission & drivetrainEngine
HAVE BEEN EXPERIENCING MAJOR JERKING AND STUTTERING WHEN CAR CHANGE FROM 1ST TO 2ND GEAR. REALLY HAVE TO PRESS ON GAS FOR IT TO ACCELERATE. VERY DANGEROUS FOR WHEN TRYING TO MERGE LANES ON FREEWAY. IT HAS SHUT OFF TWICE ON DIFFERENT OCCASIONS AND WOULD NOT RESTART. CHECK ENGINE LIGHT JUST TURNED ON AT 89,000 MILES. EXTREMELY UNCOMFORTABLE WITH DRIVING IT DUE TO THESE PROBLEMS. THERE WERE OCCASIONS WHERE I COULD NOT ACCELERATE AND CARS WERE CLOSE TO CRASHING INTO ME.
NHTSA ODI 11259111
Sep 27, 2019Transmission & drivetrain
MY 2014 FOCUS IS PART OF THE GROUP OF CARS THAT HAS A TERRIBLE CLUTCH SLIPPAGE PROBLEM. IT'S SO BAD THAT FORD HAS OFFERED TO REPLACE THE CLUTCH ON EXTENDED WARRANTY THROUGH A CUSTOMER SATISFACTION PROGRAM. ONLY ONE PROBLEM, BECAUSE MY CAR HAS A RESTORED SALVAGE TITLE, THAT PROGRAM DOESN'T INCLUDE ME. FORD HAS REPLACED THIS CLUTCH ONCE A WHILE BACK, THE CAR HAD A RESTORED TITLE THEN AS WELL. SO THIS CLUTCH THAT IS BAD IS THE REPLACED CLUTCH THAT SHOULD HAVE A WARRANTY REGARDLESS OF THE TITLE STATUS OF THE CAR. IF THIS HAD BEEN LISTED AS A RECALL, IT WOULD HAVE COVERED ME, BUT BECAUSE IT'S CALLED A "CUSTOMER SATISFACTION PROGRAM" THEY WON'T COVER ME. FORD CLAIMS THEY CAME TO THAT CONSENSUS WITH THE HELP OF THE NHSTA, IF THIS IS SO, PLEASE EXTEND THE CLUTCH COVERAGE TO PEOPLE LIKE ME! WE HAVE THE SAME PROBLEM CLUTCH AS CARS WITH A CLEAN TITLE, AND THE CLUTCH DIDN'T GO BACK BECAUSE OF AN ACCIDENT! IT'S A TERRIBLE PRODUCT THAT FORD DISCONTINUED FOR GOOD REASON. PLEASE RECONSIDER AND MAKE THIS A RECALL.......
NHTSA ODI 11258467
Sep 27, 2019Transmission & drivetrainSpeed controlFuel system
NOT SURE WHY BUT CAR STUDURDS GOING IN TO 1ST GEAR AND 2ND. FUEL FOR THIS VEHICLE IS CONSUMED VERY FAST.
NHTSA ODI 11258647
Sep 25, 2019EngineFuel system
AFTER 2 VISIT TO FORD THEY STATED THAT I NEEDED TO WAIT FOR A LETTER IN ORDER FOR THEM TO REPLACE PARTS THEY HAVE. THE CAR IS RUNNING LEAN BANK 1. WHEN FUELING, IT STALLS. IT HAS STALLED WHILE DRIVE ON A FEW OCCASIONS. THE FUEL ITSELF, GOES QUICK, NOW THAT THE PROBLEM HAS PERSISTED. GETTING UNDER THE CAR, FUEL TANK LOOKS DEFORMED AS WELL AND THE CODE I GET IN THE CAR IS P0171. IT'S BEEN CLOSE TO YEAR SINCE IT'S STARTED AND I STILL HAS NOT RECEIVED A LETTER.
NHTSA ODI 11257911
Sep 25, 2019Steering
'POWER STEERING ASSIST FAULT' CAME UP A FEW WEEKS AGO. I SHUT IT OFF AND TURNED IT BACK ON AND IT CLEARED. WENT TO START IT UP TODAY AND THE FAULT WAS ON AS I PULLED OUT OF THE GARAGE. STAYED ON STOPPING AND STARTING 5 TIMES. ALSO DROVE IT AND WAS VERY DIFFICULT TO STEER. THIS WILL BE A SAFETY ISSUE FOR MY 16 YEAR OLD DAUGHTER WHO IS SUPPOSED TO DRIVE THIS CAR.
NHTSA ODI 11258217
Sep 24, 2019Transmission & drivetrain
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT HE EXPERIENCED SEVERAL FAILURES WITH THE TRANSMISSION. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 13V523000 (POWER TRAIN); HOWEVER, THE FAILURE PERSISTED. AFTER THE REPAIR, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT INFORMED VIVA FORD (5550 N DESERT BLVD, EL PASO, TX 79912, 915-834-2800) AND WAS INFORMED THAT THE FAILURE WAS NOT RELATED TO THE RECALL. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND SHUT OFF WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO VIVA FORD ON SEVERAL OCCASIONS TO HAVE THE VEHICLE SERVICED FOR SEVERAL UNKNOWN RECALLS AND DEFECTS. REGARDING THE LATEST FAILURE, THE DEALER INFORMED THE CONTACT THAT THE WARRANTY HAD EXPIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 18,000.
NHTSA ODI 11257713