Home · 2014 Ford Focus Bev · Complaints

What 2,584 owners told NHTSA about the 2014 Ford Focus Bev

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (2,584)Crash / fire / injury (89)Transmission & drivetrain (1,550)Engine (437)Fuel system (354)Electrical system (259)Steering (221)Speed control (165)Body & structure (61)Latches & locks (47)Electronic Stability Control (esc) (39)Brakes (33)

Newest first · 2,584 complaints · page 34 of 104

Jan 8, 2020Fuel system

VEHICLE WAS IN MOTION WHEN THE 'STOP SAFELY NOW' ALERT CAME ON AND DISABLED POWER TO THE CAR. I WAS ABLE TO STOP THE VEHICLE SAFELY BUT UNFORTUNATELY, IT DIDN'T TURN ON AGAIN SO IT HAD TO BE TOWED TO MY HOUSE. AFTER TRYING MULTIPLE TIMES WITH NO LUCK, I HAD IT TOWED TO THE FORD DEALER FOR INSPECTION AND REPAIRS. I KNOW THIS DEFECT IS KNOWN BY FORD SINCE SOME RECALLS HAVE BEEN ISSUED BUT TO TRY TO REPAIR THE CONCERN. MY CAR'S 'ELECTRIC UNIQUE COMPONENT' 8 YEAR WARRANTY IS STILL VALID BUT FORD IS TRYING TO CHARGE ME FOR THE REPAIRS. THE VEHICLES 12V BATTERY DIED DUE TO THE PROBLEM BUT THEY MADE ME PURCHASE A NEW ONE FOR $180. I BELIEVE I SHOULDN'T HAVE BEEN CHARGED SINCE THE ISSUE WAS CAUSED BY THE CARS DEFECT. THE CAR HAS BEEN AT THE DEALER FOR 2 WEEKS WITH NO RESOLUTION. I JUST FEEL I WANTED TO MAKE A COMPLAINT TO MAYBE GET ASSISTANCE WITH FORD ACKNOWLEDGING THAT THE ISSUE SHOULD BE COVERED UNDER THE WARRANTY. THANK YOU FOR YOUR TIME AND ATTENTION.

NHTSA ODI 11298043

Jan 3, 2020SteeringElectrical system

MY 16 YEAR OLD DAUGHTER WAS DRIVING IN HER 2014 FORD FOCUS SE ON THE INTERSTATE. I WAS A PASSENGER AS SHE ONLY HAS HER LEARNERS PERMIT. ALL THE SUDDEN SHE COMPLAINED THE VEHICLE WAS HARD TO STEER. I SAW HER HAVING A PHYSICALLY HARD TIME STEERING THE VEHICLE. I LOOKED AT THE DASHBOARD AND SAW THE POWER STEERING ASSIST FAILURE INDICATOR ICON (ELECTRONIC POWER ASSIST STEERING - EPAS)ACTIVATED ON THE DASHBOARD. MY DAUGHTER CONTINUED TO STRUGGLE TO MAINTAIN THE VEHICLE SAFELY DUE TO THE POWER STEERING ISSUE. SHE DROVE TO THE NEAREST EXIT WHICH WAS EVEN WORSE THAN THE HIGHWAY. SHE HAD TROUBLE STEERING THROUGH THE "S" TURNS ON THE EXIT RAMP. SHE CAME TO THE INTERSECTION, LUCKILY THE LIGHT WAS GREEN AND SHE DIDN'T HAVE TO STOP TO TURN RIGHT, BUT IT WASN'T MUCH HELP. WHILE TURNING ONTO ANOTHER TWO LANE HIGHWAY SHE ALMOST HIT THE CONCRETE MEDIUM DUE TO THE EPAS FAILURE. WATCHING HER DRIVE THE VEHICLE REMINDED ME WHEN I DROVE MY GRANDFATHERS OLD DODGE DART; NO POWER STEERING. I UNDERSTAND

NHTSA ODI 11296932

Jan 1, 2020Transmission & drivetrain

TRANSMISSION WORK TEMPORARILY IN REVERSE. THEN REVERSE GOES OUT COMPLETELY. I'M ABOUT TO TAKE THE VEHICLE BACK FOR REPAIR THE 5TH TIME. AND I'M VERY FRUSTRATED AND MAD. THAT I CAN'T DRIVE IT. I WANT ANOTHER VEHICLE OR BE COMPENSATED ME A CHECK FOR THE VEHICLE SO I CAN GET ANOTHER ONE WITHOUT ANY PROBLEMS.

NHTSA ODI 11292452

Dec 30, 2019Transmission & drivetrain

THE VEHICLE IS HAVING HARD JERKING/SHUTTERING DUE TO A CLUTCH MALFUNCTION DURING FIRST AND SECOND GEAR. FOR A WHILE I'VE HAD THE SAME JERKING (SOMETIMES VERY BAD) THAT EVERYONE ELSE HAS HAD DUE TO A CLUTCH MALFUNCTION. I RECEIVED A LETTER FOR THE RECALL FROM FORD AND WHEN I WENT TO HAVE THE CLUTCH FIXED THE DEALERSHIP CALLED TO INFORM ME THAT I WAS NOT ELIGIBLE DUE TO HAVING A BRANDED TITLE. THE DEALERSHIP LOOKED UP MY VIN NUMBER WHEN I WAS MAKING AN APPOINTMENT AND PROCEEDED TO TELL ME AFTER I DROPPED MY CAR OFF AND THEY HAD IT FOR THE WHOLE DAY.THE REASON MY CAR IS A BRANDED TITLE IS DUE TO COSMETIC DAMAGE, NOTHING TO DO WITH THE FRONT OF THE CAR. ALL OF THE PARTS ON THE CAR ARE THE ORIGINAL MANUFACTURED PARTS. THIS BEING SAID, I'M HAVING A CONCERN THAT EVEN THOUGH THE CLUTCH IS THE EXACT SAME AS OTHERS WITHOUT BRANDED TITLES I AM NOT ALLOWED TO GET IT FIXED EVEN AND THE PART MALFUNCTIONING WAS FORDS OWN DOING.

NHTSA ODI 11292040

Dec 27, 2019

THE HORN STOPPED WORKING APPROX. DECEMBER 17, 2019. VEHICLE HAS ABOUT 155500 MILES. HORN DOES NOT SOUND WHEN VEHICLE IS LOCKED USING KEY FOB. HORN DOES NOT SOUND WHEN CENTER OF STEERING WHEEL IS PRESSED. ONE TRAFFIC INCIDENT ALREADY REQUIRED THE HORN'S USE AND IT WAS NOT AVAILABLE. I VERIFIED MYSELF THAT THE FUSE WORKS AND ALSO THAT THE RELAY WORKS. I ALSO ACCESSED THE HORN ITSELF AND TAPPED IT WHICH MADE NO DIFFERENCE. THE HORN IS AN IMPORTANT SAFETY FEATURE ALTHOUGH USED INFREQUENTLY. IT IS NOT SUBJECT TO WEAR AND TEAR AS A WIPER BLADE WOULD BE.

NHTSA ODI 11291456

Dec 27, 2019Engine

ON MY WAY HOME, THE CAR BEGAN TO MAKE A CLICKETY CLACKETY NOISE. IT SOUNDED LIKE A BELT WAS OUT OF ALIGNMENT. I PULLED INTO THE DRIVEWAY AND POPPED THE HOOD. I WATCHED THE BOTTOM GEAR WHEEL BREAK OFF THE ENGINE. THE ENGINE IMMEDIATELY STOPPED. HAD I BEEN ON THE ROAD, IT COULD HAVE BEEN TRAGIC. IN THE ATTACHED PHOTO, YOU CAN SEE THE METAL RIPPED CLEAN OFF AT ALL THREE LOCATIONS.

NHTSA ODI 11291612

Dec 26, 2019Electrical system

THE CAR'S SPEAKERS, RANDOMLY AND WITHOUT ANY SORT OF PREDICTABILITY, LET OUT AND INCREDIBLY LOUD CRACKLING/SCREECHING/SOUND TO THE POINT OF HURTING YOUR EARDRUMS. IT IS VERY STARTLING, IT EITHER PERSISTS AND DOES NOT STOP (SOMETIMES FOR HOURS) OR STOPS AND SPORADICALLY RETURNS. THIS ISSUE HAS EVEN CAUSED ME TO JERK WHILE DRIVING AS IT IS VERY LOUD AND SCARY. TURNING VOLUME DOWN DOESN'T DO ANYTHING, TURNING THE SYNC SYSTEM OFF DOESN'T DO ANYTHING, THIS SOMETIMES HAPPENS WHEN THE CAR IS NOT EVEN ON (KEY ISN'T IN IGNITION). IT IS A HUGE SAFETY ISSUE AS THIS PROBLEM IS SO LOUD AND UNPREDICTABLE THAT IT CAN CERTAINLY LEAD TO A CAR ACCIDENT. HAVING READ THROUGH A LOT OF ONLINE FORUMS ABOUT THIS ISSUE, I AM NOT THE ONLY ONE HAVING THIS PROBLEM.

NHTSA ODI 11291389

Dec 21, 2019Transmission & drivetrain

WE RECIEVED A TRANSMISSION OVERHEATING INDICATOR STATING WE HAD TO PULL OVER TO ALLOW IT TO COOL DOWN DURING STOP AND GO TRAFFIC. WE JUST HAD THE 8TH CLUTCH PLACED IN THE CAR!

NHTSA ODI 11290639

Dec 20, 2019EngineCrash2 injuries

MY FORD FOCUS HAD TWO SEPARATE MECHANICS LOOK AT IT BEFORE PURCHASING PESS THAN ONE YEAR AGO. PASSED ALL INSPECTIONS CAR WAS FINE AND THEN ALL OF A SUDDEN WOULDNT START AT ALL. ALTENATOR AND BATTERY CHECKED. TO START CAR, I HAD TO TAKE EXTENSION CORD FROM HOUSE TO CAR TO USE A BATTERY CHARGER. I COULD DRIVE IT FROM PLACE TO PLACE BUT COULD NOT TURN CAR OFF BC IT NOT STARTING AGAIN. I DROVE LIKE THIS FOR TWO MONTHS. NO WARNING LIGHTS, NO WEIRD SOUNDS. I TRIED REPLACING BATTERY AND PROBLEM CONTINUED. REPLACED BATTERY. WAS DRIVING AND IN THE MIDDLE OF AN INTERSECTION, CAR WOULDNT GO. ALMOST WAS HIT. CARS HAD TO SWERVE TO MISS ME. WAS IN AN ACCIDENT WHEN CAR WOULDNT ACCELERATE QUICKLY AT.LIGHT. HIT FROM BEHIND AND PASSENGER HAD TO BE TAKEN BY AMBULANCE. RECEIVED TWO RECALL LETTERS IN THE MAIL. ONE REGARDING EMISSIONS AND ONE REGARDING THE CLUTCH. WHEN I TRIED TO BACK CAR OUT OF LOT, WOULDNT GO IN REVERSE. THEN THE TRANS LIGHT CAME ON WITH THE CHECK ENGINE LIGHT. WE PUSHED IT OUT OF SPOT AN IT DROVE UNTIL I TRIED TO ACCELERATE, CAR WOULDNT GO. CAR HAD ALL TUNEUPS, OIL CHANGES,ALL MAINTENANCE ROUTINELY DONE. WHEN SPEAKING WITH UNIVERSITY FORD ON A RECORDED CONVO, TOLD ME THE RECALL EFFECTED MY CAR & THAT THEY INSTALLED A NEW TRANS MODULE BUT THE TRANS ITSELF HAD TO BE REPLACED. QUPTED 7,000$. WARRANTY ACCORDING TO FORD IS FOR CLUTCH PROBLEM. THEN WHY REPLACE TRANS MODULE? TOLD ME TO CALL CUSTOMER SERVICE. TOLD ME TO MAKE CLAIM &GET A TRANS EXTENDED COVERAGE CLAIM. I'VE CALLED BUT HAVEN'T HEARD BACK. NOW IHAVE CAR AT DEALERSHIP DONT HAVE 7,000$ OR $ TO EVEN TOW IT AWAY FROM THERE. I'M ON DISABILITY AND HAVING SEVERE MEDICAL PROBLEMS & A7 YR OLD WITH SPECIAL NEEDS EOTH LIMITED RESOURCES. FOR A COMPANY THAT STANDS AMERICAN VALUES, THEY FALL SHORT. VERY ANGRY. (SHOULD'VE BOUGHT A CHEVY)

NHTSA ODI 11290269

Dec 17, 2019Transmission & drivetrainElectrical systemFuel system

TCM REPLACED 66,550, CLUTCH PACK REPLACED 68,148, AND COMPLETE COMMUNICATION FAILURE BETWEEN THE THROTTLE AND TRANSMISSION, TONIGHT AT 82,000 MILES, I FULLY OPENED THE THROTTLE PEDAL DOWN, AND TRANSMISSION FAILED TO GIVE ME ANY ACCELERATION FOR 3-5 SECONDS.THIS ALMOST CAUSED A BAD SITUATION TONIGHT. RADIATOR REPLACED AT 77,600, COOLANT STILL DROPS TO THE MIN- LINE. NO REASONING ON WHERE THE COOLANT IS GOING.

NHTSA ODI 11289541

Dec 17, 2019Transmission & drivetrain

I WAS SENT PAPER WORK FOR A RECALL FROM FORD MOTORS (19N08 ) REF: MY TRANSMISSION CLUTCH BEING FAULTY CLUTCH SHUDDERING WHICH HAPPEN NUMEROUS TIMES AND CAUSING IT TO FEEL LIKE THE CAR WOULD STOP RIGHT THERE. I CALLED MY ;LOCAL FORD DEALER REF: THIS RECALL AND WAS GIVEN A SCHEDULE TIME FOR REPAIR. THEY CHECKED THE FOCUS AND FOUND ITS TRANSMISSION HAD THE ABOVE PROBLEM AND NEED TO BE FIXED . THEY REPLACED THE CLUTCH PARTS. WHEN IT CAME TIME TO PICK UP MY CALL I WAS TOLD I HAD TO PAY THE BILL TO RETRIEVE MY CAR BACK. $1088 THAT FORD WAS NOT GOING TO PAY THE REPAIR COST. I CALLED FORD AND WAS TOLD MY CAR HAS BRANDED TITLE SALVAGE.I DIDNT KNOW WHAT THAT MEANT BEFORE THE REPAIR. FORD CUSTOMER SERVICE### TOLD ME THEY USE A THIRD PARTY TO SEND NOTICES OF MY VIN. AND THEY DIDNT SEE THE SALVAGE REPAIRED ON MY TITLE, THATS HOW I RECEIVED THE RECALL.

NHTSA ODI 11289597

Dec 17, 2019Transmission & drivetrain

TOOK MY FOCUS IN TO HAVE A CUSTOMER SATISFACTION RECALL CLUTCH REPLACEMENT FOR THE AUTOMATIC TRANSMISSION. I EXPERIENCED BAD JERKING AND ACCELERATION ISSUES. THE DEALER REPLACED THE CLUTCH 2 1/2 MONTHS AGO. I'M NOW AT THE DEALER WITH MY ENGINE LIGHT ON ON AND SEVERELY BAD JERKING AND SHIFTING ISSUES AGAIN. THE DEALERSHIP DIAGNOSTIC SAYS I NEED 2 TRANSMISSION SHIFT LEVERS REPLACED (LEVERS A &B) COST IN EXCESS OF $1000. THIS TRANSMISSION AS A WHOLE IS DEFECTIVE. WHY IS FORD GETTING AWAY WITH THIS???

NHTSA ODI 11289726

Dec 16, 2019Transmission & drivetrain

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE TRANSMISSION SHUDDERED AND HESITATED TO MOVE FORWARD. THE CONTACT STATED THAT THE TRANSMISSION WARNING INDICATOR ILLUMINATED PRIOR TO THE FAILURE. THE CONTACT TOOK THE VEHICLE TO SELINSGROVE FORD (10 N SUSQUEHANNA TRAIL, SELINSGROVE, PA 17870, (570) 374-8131) WHERE THE VEHICLE WAS INITIALLY REPAIRED UNDER WARRANTY; HOWEVER, THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE CONTACT WAS INFORMED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ODI 11289345

Dec 16, 2019Electrical system

TL* THE CONTACT OWNS A 2014 FORD FOCUS. AFTER THE CONTACT PRESSED THE PUSH START BUTTON TO SHUT OFF THE VEHICLE, IT DID NOT SHUT OFF. THE VEHICLE EVENTUALLY TURNED OFF INDEPENDENTLY AFTER A FEW MINUTES. THERE WERE NO WARNING INDICATORS ILLUMINATED PRIOR TO THE FAILURE. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 68,000.

NHTSA ODI 11289515

Dec 15, 2019Fuel system

I WAS SETTING AT A RED LIGHT AND WHEN IT TURN GREEN I STOP ON THE GAS A LITTLE TO START GOING BUT IT HESITATING AND THE WOULD NOT GO . IT JUST KEPT HESITATING AND CAR BEHIND ME LADE ON THE HORN. IT WOULD GO A LITTLE BIT AND STOP AGAIN. IT KEEP DOING THAT AT EVERY LIGHT I STOP AT.

NHTSA ODI 11289186

Dec 9, 2019Wheels

TL* THE CONTACT OWNS A 2014 FORD FOCUS. PRIOR TO A ROAD TRIP, THE CONTACT INSPECTED THE VEHICLE AND DISCOVERED THAT THE LUG WRENCH WOULD NOT FIT THE LUG NUTS BECAUSE THEY WERE SWOLLEN. THE VEHICLE WAS TAKEN TO AL PACKER FORD WEST PALM BEACH (LOCATED AT 1530 N MILITARY TRL, WEST PALM BEACH, FL 33409, (561) 689-6550) WHERE IT WAS DIAGNOSED THAT THE LUG NUTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: CAS25082526. THE FAILURE MILEAGE WAS 113,000. THE VIN WAS NOT AVAILABLE.

NHTSA ODI 11287891

Dec 9, 2019Transmission & drivetrainEngine

WHEN MAKING A LEFT ENGINE WOULD HESITATE FOR 3-4 SECONDS AND NOT ALLOW TRANSMISSION TO ENGAGE.

NHTSA ODI 11287983

Dec 8, 2019Transmission & drivetrain

I WAS DRIVING MY CAR HOME ON THE FREEWAY NOVEMBER 19, 2019. GOING ABOUT 65 MPH AND IT STARTED SHIFTING WEIRD. I MADE IT HOME HOOKED IT UP TO THE COMPUTER GOT THE CODES AND IT WAS ALL RELATED TO THE TRANSMISSION CONTROL MODULE. THE TRANSMISSION CONTROL MODULE WAS RECALLED ON MY CAR LAST YEAR AND THE DEALER FIXED IT. I TOOK IT BACK TO THE DEALER THEY HAD IT FOR ABOUT A WEEK, CALLED AND TOLD ME THEY REPLACE THE TRANSMISSION CONTROL MODULE AGAIN HOWEVER THERE WAS MORE DAMAGE. ITS TRANSMISSION PROBLEMS IT NEEDS A NEW CLUTCH ASSEMBLY, SLAVE CYLINDER AND 2 CLUTCH RELEASE LEVERS. THEY TOLD ME THIS WAS MY FAULT AND IT WOULD COST ME ABOUT $2000. I TAKE VERY GOOD CARE OF MY CAR I DIDN'T HAVE ANY PROBLEMS PRIOR TO THIS. I CAN'T AFFORD THE $2000 RIGHT NOW AND I'M STILL MAKING PAYMENTS ON MY CAR EVERY MONTH. DEALERSHIP HAS ALL THE INFO ON THEIR FILE.

NHTSA ODI 11287795

Dec 7, 2019Transmission & drivetrain

WE BOUGHT A 2014 FORD FOCUS NEW IN 01/2015. FROM DAY 1 THE TRANSMISSION GAVE US TROUBLE, IT WOULD HESITATE AND SHUTTER WHILE ACCELERATING CAUSING MANY CLOSE CALLS OF GETTING HIT WHILE IN HEAVY TRAFFIC. ON ONE OCCASION IT POP INTO NEUTRAL FOR A COUPLE SECONDS BEFORE MOVING. WE ARE AFRAID TO DRIVE THIS CAR BUT DON'T WANT TO BE RESPONSIBLE FOR SOMEONE ELSE'S DEATH IF WE SELL IT. WE GAVE UP ON THE DEALERSHIP WHERE WE BROUGHT IT IN NUMEROUS TIMES TRYING TO GET REPAIRED AND THEY WOULD TELL US THERE WAS NOTHING WRONG WITH IT.

NHTSA ODI 11287628

Dec 7, 2019Transmission & drivetrain

TYPICAL FORD FOCUS TRANSMISSION CLUTCH FAILURE. SHUDDERING, JERKING, ETC., IN INITIAL ACCELERATION. PURCHASED VEHICLE USED ON 9/2/17. TOOK IT IN TO DEALER FOR TRANSMISSION ISSUE ON 9/12/17. DEALER REPLACED CLUTCH, ACCORDING TO THE INVOICE, UNDER WARRANTY. VEHICLE STARTED HAVING SAME ISSUE, THOUGH VERY SLIGHT COMPARED TO FIRST TIME, AROUND 10/19. WENT TO DEALER MID-NOVEMBER 2019. WAS GIVEN APPOINTMENT FOR 12/3/19 FOR DEALER TO CHECK TRANSMISSION. PICKED UP VEHICLE ON 12/4/19. INVOICE STATES THEY REPLACED "SEAL ASY.-OIL 8138", "FLUID-TRANSM 5017", "CLUTCH ASY. 048090", "BRAKE CLEANER 21401". THEY ALSO PERFORMED THE RECALL REPAIR - "18S32 FUEL TANK DEFORMATION RECALL", AND, "18S32-A CHECK FOR AVAILABLE PCM SOFTWARE UPDATE, NO AVAILABLE SOFTWARE UPDATE, NO PARTS REPLACED." THE TRANSMISSION IS AN ONGOING ISSUE WITH THESE VEHICLES. WANTED TO SEND THIS TO NHTSA SO THERE IS A RECORD OF ANOTHER ONE. WILL UPDATE IN FUTURE SHOULD TRANNY FAIL AGAIN. STILL AWAITING A FORMAL RECALL ON THESE THINGS AS IT HAS BEEN A KNOWN ISSUE SINCE THE TRANNY WAS DESIGNED!

NHTSA ODI 11287683

Dec 6, 2019Transmission & drivetrain

I BEGAN HAVING PROBLEMS WITH THE CHECK ENGINE LIGHT COMING ON. BEFORE I COULD GET IT DIAGNOSED I WAS ON THE ROAD GOING ABOUT 35 MILES PER HOUR WHEN I COMPLETELY LOST POWER. IT FELT AS IF THE TRANSMISSION HAD JUST SWITCH TO NEUTRAL AND I WAS GIVING GAS BUT GOING NOWHERE. I WAS ABLE TO PULL OFF TO THE SIDE OF THE ROAD PUT THE CAR IN PARK AND TURN IT OFF. WHEN I TURNED IT BACK ON I WAS ABLE TO PUT THE CAR IN DRIVE AND CARRY ON. A FEW DAYS LATER I WAS ON THE HIGHWAY GOING ALMOST 70 MILES PER HOUR WHEN I SUDDENLY COMPLETELY LOST POWER AGAIN. I WAS ABLE TO PULL OFF THE SIDE OF THE HIGHWAY BUT IT WAS FAIRLY TERRIFYING TO BE IN THE MIDDLE OF TRAFFIC AND ALL OF A SUDDEN NOT HAVE POWER. IT COULD HAVE BEEN DISASTROUS. I FINALLY GOT THE CAR RESTARTED AND TURNED AROUND AND WENT BACK HOME. DURING THIS TIME I RECEIVED A LETTER ABOUT A WARRANTY EXTENSION ALL THE TRANSMISSION CONTROL MODULE. I MADE AN APPOINTMENT WITH MY LOCAL FORD DEALER AND THEY CHANGED THE MODULE. I DROVE IT TO WORK AFTER A FEW DAYS AND HAD THE SAME ISSUE AGAIN. I WAS TOLD IT MUST BE A BA D MODULE SO THEY PUT IN A NEW 1. NOW HAVE ISSUES WITH THE CHECK ENGINE LIGHT COMING ON THAT CAN'T BE RESOLVED. THAT IS HOW THE TRANSMISSION ISSUES STARTED ORIGINALLY. I DON'T TRUST TO TAKE THIS CAR ON A TRIP. IT ONLY HAS ABOUT 68000 MILES ON IT BUT I HAVE LOST FAITH IN IT. WHAT IF MY DAUGHTER OR MY WIFE WERE DRIVING IT AND THIS HAPPENED. I CAN'T IMAGINE.

NHTSA ODI 11287506

Dec 5, 2019Fuel system

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE ADDING FUEL TO THE VEHICLE, IT WOULD NOT START RIGHT AWAY. THE VEHICLE ALSO FELT AS IF IT WOULD STALL WHEN HAVING TO SLOW DOWN IN TRAFFIC. MALLOY FORD OF CHARLOTTESVILLE (2070 SEMINOLE TRAIL, CHARLOTTESVILLE, VA 22901, (434) 977-7960) DIAGNOSED THAT THE CANISTER PURGE VALVE FAILED. THE DEALER STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL FOR THE CANISTER PURGE VALVE. THE MANUFACTURER STATED THE SAME AS THE DEALER AND OPENED A CASE TO QUALIFY FOR REIMBURSEMENT IF THE VEHICLE WERE INCLUDED IN A FUTURE RECALL. THE FAILURE MILEAGE WAS 80,000.

NHTSA ODI 11287133

Dec 5, 2019Transmission & drivetrain

THE VEHICLE SHUTTERS WHEN SHIFTING GEARS AT LOW SPEED. OCCASIONALLY THE TRANSMISSION WILL HESITATE WHEN TAKEN OUT OF PARK INTO DRIVE. THE TRANSMISSION OVER HEATED WITHIN THE FIRST YEAR OF PURCHASED AND TOWED TO DEALERSHIP.

NHTSA ODI 11287194

Dec 5, 2019Transmission & drivetrain

HAD TO HAVE 4 OR 5 DIFFERENT TRANSMISSION SERVICES DONE UNDER WARRANTY TO RESOLVE HARSH SHIFTING, ERRATIC SHIFTING, BUCKING ETC. INLUDING TOTAL CLUTCH REBUILDS, SOFTWARE FLASHES, AND TOTAL TCM REPLACEMENT AND THE ISSUE IS STILL NOT RESOLVED.

NHTSA ODI 11287193

Dec 3, 2019Transmission & drivetrain

VEHICLE ALERT "STOP SAFELY NOW" CAME ON AND VEHICLE DEPOWERED WHILE IN MOTION, DRIVING STRAIGHT ON APPROXIMATELY 8/28/2019. PROBLEM REPEATED MULTIPLE TIMES WHEN VEHICLE WAS SUBSEQUENTLY STOPPED SAME DAY. SIMILAR TO PROBLEMS EXPLAINED IN NHTSA CAMPAIGN NUMBER: 13V-523. IN THE AFFECTED VEHICLES, A POWERTRAIN CONTROL MODULE SOFTWARE PROBLEM MAY RESULT IN A STALL-LIKE CONDITION. PROBLEM REPEATED ITSELF EACH TIME A START WAS ATTEMPTED 11/25-12/3/19, WHILE CAR WAS PARKED.

NHTSA ODI 11286633

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How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2014 Ford Focus Bev verdict →