What 2,584 owners told NHTSA about the 2014 Ford Focus Bev

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). WHILE DRIVING 40 MPH, THE VEHICLE BEGAN TO HESITATE AND THE SERVICE ENGINE WARNING INDICATOR ILLUMINATED. AFTERWARDS, THE CONTACT PARKED THE VEHICLE. WHEN SHE PLACED IT IN REVERSE, THE VEHICLE FAILED TO MOVE BACKWARDS. THE CONTACT STATED THAT HELFMAN FORD (LOCATED AT 2220 SOUTHWEST FWY, MEADOWS PLACE, TX 77477, (281) 240-3673) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AND STATED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE FAILURE MILEAGE WAS 109,925. PARTS DISTRIBUTION DISCONNECT.

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TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE CLUTCH ASSEMBLY FAILED TWICE AT APPROXIMATELY 10,000 MILES. THE CLUTCH ASSEMBLY WAS REPLACED TWICE BY BOB MAXEY FORD OF HOWELL (2798 E GRAND RIVER AVE, HOWELL, MI 48843, (517) 545-5700). THE DEALER INDICATED THAT THE SAME OEM CLUTCH ASSEMBLY NEEDED TO BE REPLACED AGAIN. THE FAILURE WAS A KNOWN ISSUE BY THE MANUFACTURER; HOWEVER, A NEWLY DESIGNED OEM CLUTCH ASSEMBLY HAD NOT YET BEEN DEVELOPED. THE CONTACT WAS INFORMED THAT THE PART MAY NEED TO BE REPLACED EVERY 10,000 MILES. THE MANUFACTURER WAS NOTIFIED AND SUGGESTED THAT THE SAME OEM CLUTCH ASSEMBLY BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE. *BF *TR

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WHEN IN DRIVE DOES NOT WANT TO SHIFT FROM FIRST TO SECOND , CAR ACTS AS IF IT IS IN NEUTRAL WHILE DRIVING CAUSEING A A SERIOUS SAFTEY HAZARD AS THIS OCCURS WHILE CAR IS INMOTION .

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I HAVE TAKEN THIS VEHICLE INTO A DEALERSHIP FOR TRANSMISSION HESITATION 3 TIMES AND THEY TELL ME THERE IS NO RECALL ON MY CAR AND CHARGE ME $175 DIAGNOSIS FEE. FORD KNOWS THERE IS A PROBLEM WITH THIS TRANSMISSION AND WILL NOT TAKE CARE OF ITS CUSTOMERS. I KNOW I WILL NEVER PURCHASE ANOTHER FORD BECAUSE OF THIS ISSUE. WHEEN I ACCELERATE THE CAR HESITATE JERKS SHAKE BEFORE IT ACTUALLY GOES.

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WHENEVER ACCELERATING FROM BEING STOPPED (RED LIGHT, STOP SIGNS, ETC) THE TRANSMISSION HESITATES AND SLIPS BEFORE CHANGING GEARS. APPEARS TO HAPPEN WHILE TRYING TO SHIFT TO 2ND AND/ 3RD GEAR. THIS HAS OCCURRED SINCE DAY ONE OF OWNING THE CAR. BOUGHT BRAND NEW.

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WE HAVE THE TITANIUM VERSION IN THE HATCHBACK. WE PURCHASED THE VEHICLE NEW AND TO DATE HAVE HAD 11 CLUTCHES REPLACED BY THE DEALERSHIP. THE CAR KEEPS HESITATING WHEN STARTING TO MOVE, THEN CHATTERS BETWEEN LOWER GEARS. THIS ISSUE STARTED 1 MONTH AFTER PURCHASING NEW AND HAS BEEN AN ONGOING BATTLE.

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TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE ACCELERATING FROM A STOP, THE ACCELERATOR PEDAL WAS DEPRESSED; HOWEVER, THE VEHICLE FAILED TO RESPOND. THE CONTACT STATED THAT THE VEHICLE HESITATED ONCE THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO MAGIC CITY FORD LINCOLN (LOCATED AT 809 WILLIAMSON RD NE, ROANOKE, VA 24016, (540) 345-0911) WHERE IT WAS DIAGNOSED THAT THERE WAS INTERNAL CLUTCH FAILURE IN THE TRANSMISSION. THE VEHICLE WAS SCHEDULED TO BE REPAIRED, WHICH WAS STILL PENDING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

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I WAS TURNING TO THE RIGHT WHEN MY VEHICLE STALLED, MY RPMS WENT REAL HIGH AND THEN THE VEHICLE ENGAGED INTO THE NEXT GEAR RESULTING IN A JOLT FORWARD. WHEN THE VEHICLE STALLED THE CAR WAS ALMOST HIT FROM BEHIND BY OTHER CAR, LUCKILY I WAS TURNING AND CAR PROCEEDED TO MOVE FORWARD.

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WELL FIRST GEAR TO 2 GEAR HAVE SIFTING PROBLEM CAR ONLY 65K I NEED GET REPAIR THIS CAR HAVE ALOT OFF RECALLL PLS I NEED GET REPAIR MY EMAIL ADRES [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT

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WHILE DRIVING MY 2014 FORD FOCUS ON THE HIGHWAY, THE CAR ALMOST STALLED DURING A BACKUP IN TRAFFIC. WHILE NORMAL DRIVING THE CAR LOST POWER AND THE RPM GAUGE STARTED DROPPING AS THE ACCELERATOR WAS BEEN DEPRESSED FURTHER. WHILE TRAFFIC TO OVERTAKE ON THE HIGHWAY THE CAR ACTUALLY SLOWED DOWN WHILE TRYING TO GO FASTER. THE CAR BEHAVE LIKE THE TRANSMISSION IS HAVING PROBLEMS SWITCHING TO LOWER GEARS.

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TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR KEPT RANDOMLY FLASHING. CROWN FORD (256 SWAIN ST, FAYETTEVILLE, NC 28303, (910) 920-9614) WAS NOTIFIED OF THE FAILURE SEVERAL TIMES, BUT WAS UNABLE TO DETERMINE A PERMANENT REMEDY TO REPAIR THE VEHICLE AFTER IT HAD BEEN BACK AND FORTH TO THE DEALER MORE THAN THREE TIMES. THE VEHICLE SHUTTERED AND SHOOK ABNORMALLY. WHILE DRIVING APPROXIMATELY 65 MPH, THE SPEED DECELERATED TO 0 AND THE CONTACT QUICKLY MANEUVERED THE VEHICLE TO PREVENT A CRASH. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT THE CONTACT WAS UNCERTAIN IF THE MANUFACTURER HAD A PERMANENT REMEDY. IN ADDITION, THE DIAGNOSTIC TROUBLE CODES FLICKERED WHEN CHECKED BY AN INDEPENDENT MECHANIC. THE APPROXIMATE FAILURE MILEAGE WAS 65,574.

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TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE SHUT DOWN WHILE DRIVING ON THE FREEWAY. THE SERVICE AND CHECK ENGINE WARNING INDICATORS ILLUMINATED AND THE RPMS REVVED. THE VEHICLE SLOWED DOWN AND THE CONTACT MERGED ONTO AN EMERGENCY EXIT. THE VEHICLE WAS TOWED TO ATCHINSON FORD (9800 BELLEVILLE RD, BELLEVILLE, MI 48111). THE DEALER STATED THAT THEY WOULD HAVE THEIR TRANSMISSION SPECIALIST DIAGNOSE THE VEHICLE AND CALL THE CONTACT BACK. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 88,000. *BF*JB

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TAKATA INFLATORS. THIS CAR WAS UNSAFE TO DRIVE, WHEN YOU GET TO A RED LIGHT, THE CAR JERKED YOU ,WHEN YOU PLACE YOUR FEET ON THE BRAKES. THEN WHEN YOU PRESS THE ACCELERATOR TO GO IT JERK BACK AND PULLED YOU FORWARD. CHANGING GEERS WOULD HARD TO SHIFT AND SOMETIMES STICK. THE ENGINE LIGHT WOULD COME ON, THE CAR WAS TAKEN TO FORD DEALERSHIP 3 TIMES AND TESTED, THEY NEVER FIXED THE PROBLEM. I ALMOST CRASED AT THE STOP SIGN TRYING TO STOP, THE BRAKES GOT STUCK. I HAD THE CAR FOR ONE MONTH, AND FILLED A LEMMON LAW COMPLAINT ON LINE, AND THEY INSISTED I HAD TO WAIT A PERIOD OF TIME, BECAUSE I JUST PURCHASED THE CAR. AFTER THE 3RD, TIME VISTING THE FORD REPAIR SHOP, IN ONE MONTH TIME, I WAS DISAPPOINTED AND WHERE I BOUGHT THE CAR FROM AT A KIA DEALERSHIP, THEY WOULD NOT GIVE ME MY MONEY BACK , ONLY OFFERED TO TRADE THE FORD FOCUS IN BACK TO THEM AND BUY A KIA CAR FROM THEM, I LOSS MY DOWN PAYMENT, AND GOT STUCK WITH A ROLL OVER FEE OF 4,500 FROM THE REMAINING BALANCE OF THE FORD FUSION ADDED ON TO THE NEW KIA. AND A HIGHER CAR PAYMENT. THEY SOLD E A LEMON, AND HAD A WARRANTY AND STILL REFUSE TO FIX THE CAR. THE TRANSMISSION WAS BAD AND THEY SOLD THE FORD TO THE AUCTION TO GET IT OFF THEIR HANDS. I WAS STALLED FOR 30 DAYS BELIEVING THEY WOULD FIX THE CAR, THE LEMON LAW COULDN'T HELP ME AFTER I FAXED ALL THE PAPERS TO THEM. THE FORD FOCUS WAS ON THE RECALL LIST, AND I DON'T HAVE THE CAR NOW, IS THERE ANYWAY I CAN GET CREDITED FOR THE $4.500 IN A LAW SUIT FOR BUYING THE FORD UNDER WARRANTY AND THEY REFUSE TO FIX THE CAR RIGHT.

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FORD IS REFUSING TO PERFORM RECALL 18V-735. THE CAR STALLS, RUNS OUT OF GAS, HAS ERRONEOUS MILEAGE AND DTE READINGS. THE LOCAL DEALER WAS "OBLIGATED" TO PERFORM THE RECALL SERVICE WHEN I HAD IT IN FOR A DIFFERENT SAFETY RECALL FOR FAULTY DOOR LATCH. THEY DIDN'T SEEM TO KNOW MUCH ABOUT THE RECALL ON THE FUEL SYSTEM. THEY DIDN'T KNOW ABOUT THE GAS TANK. I HAD TO TELL THEM. THEY REPROGRAMMED THE PCM WHICH DID NOTHING. THE RECALL ON THIS CAR WAS CLOSED. I CALLED FORD. THEY SAID THE RECALL WAS STILL OPEN AND TAKE IT TO WHERE WE PURCHASED THE CAR NEW. THAT DEALER SAYS THE RECALL IS CLOSED ON THAT CAR. THE CAR STALLS, RAN OUT OF GAS YESTERDAY WITH MY WIFE ON A BUSY HIGHWAY. THIS IS A DANGEROUS CAR. CALLED FORD AGAIN. THEY SAY THE RECALL SERVICE WAS PERFORMED AND THE CAR IS FINE. LOOK AT THE PHOTO. DOES THAT LOOK LIKE IT IS FINE? 39.8 MPG? NOT A CHANCE. THE CAR LURCHES, STALLS AND RUNS OUT OF GAS BETWEEN 120 AND 60 MILES LEFT ON THE DTE GAUGE. WHEN YOU FILL UP YOU CAN TELL THEIR IS 3 GALLON AT LEAST IN THE TANK. THE GAS TANK IS COLLAPSED. THE SENDING UNIT / FUEL GAUGE IS CRUSHED. YET FORD SAYS THE CAR IS FINE. IT'S FIXED.

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TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED, JERKED, AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WOULD NOT REVERSE ONCE IN THE PARK POSITION. THE CONTACT TOOK THE VEHICLE TO FIVE STAR FORD STONE MOUNTAIN (3800 HIGHWAY 78W, SNELLVILLE, GA, (470) 552-0862) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURES RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 133,000.

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VEHICLE HAS A STRONG SHUDDER WHEN ACCELERATING FROM A STOP OR FROM LOW SPEEDS. GAUDIN FORD IN LAS VEGAS TOLD ME THE 2014 FOCUS HAS A PROBLEM WITH THEIR CLUTCH THAT CAUSES THE SHUDDERING. I HAD THE CLUTCH REPLACED AT 7500 MILES. THE SHUDDER CAME BACK AT 55000 MILES AND IS GETTING WORSE NOW AT 75,000 MILES. THERE IS A RECALL FOR THIS EXACT PROBLEM FOR THE SAME YEAR MAKE AND MODEL BUT FOR SOME REASON MY VIN ISN'T INCLUDED. THE PROBLEM AFFECTS ME; FORD SERVICE HAS ALREADY CONFIRMED IT. I NEED MY VIN INCLUDED IN THE RECALL/EXTENDED WARRANTY.

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TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE GEAR SHIFTED INTO NEUTRAL AND THE VEHICLE SHUT DOWN. THE VEHICLE ALSO FAILED TO SHIFT INTO REVERSE. OCCASIONALLY, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO TITUS-WILL FORD (253-475-4151, LOCATED AT 3606 S SPRAGUE AVE, TACOMA, WA 98409) WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.

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TRANSMISSION IS SLUGGISH, TUGGING..TAKING OFF, NOT SHIFTING OR SHIFT ALL AT ONCE. EVEN UP HILL, IN TRAFFIC. CAR SPEED WILL TAKE OFF ON ITS OWN. HARD TO BRAKE. WENT DOWN HUGH HILL, CAR IN CONTROL TUGGING BACK SO HARD, THE NOISE WAS SO LOUD THAT WE THOUGHT CAR WAS GOING TO BLOW. 15YR OLD IN CAR. DEALERSHIP HAD ME DRIVE CAR OFF LOT WITH A TEMPORARY INSPECTION AND COME BACK IN MONTH. ITS NOT A TEMPORARY STICKER. I COULDN'T TAKE CAR HOME NIGHT I BOUGHT IT. SO ALL THESE THINGS HAPPENING AFTER TAKING CAR OFF LOT. I WENT BACK IN A COUPLE DAYS LATER. TOLD TO BUY A WARRANTY, THEY RESET THE TRANSMISSION, AS IF I OWNED THE CAR FOR YEARS. THIS ISN'T RIGHT. THEY PROLONGED HELPING, ETC...EVEN ASKED FOR MY CAR BACK. THEN THROWN IN MY FACE THAT IT WAS AT AUCTION. NOBODY WAS HELPING. SEND LETTERS, DID A SURVEY, CALLING, DROPPING IN, ETC...I DOCUMENTED EVERYTHING. I NEED HELP!! THIS IS A DANGEROUS LEMON AND THEY TOOK ADVANTAGE OF ME. CEO IS CONTACTED TO. I NEED HELP INCASE I GET THE RUN AROUND AGAIN. THE CAR HAS SOMEONE ELSE'S INSPECTION ON IT 7-19 COME BACK IN 4WKS...WHAT?? DAY I BROUGHT IT HOME. ALL THESE SUPRISES!

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THE RECALL THAT HASN'T BEEN SATISFIED AS OF YET REGARDING THE CPV HAS CAUSED MAJOR ISSUES WITH MY CAR YET I CAN'T GET IT FIXED AS THE DEALER REPLIED SAYING IT WASN'T AVAILABLE YET WHEN THE RECALL WAS OCTOBER 2019. I ALSO BELIEVE I'VE HAD A FAULTY TRANSMISSION AND YET THE DEALER HAS ALSO SAID THEY COULDN'T DO ANYTHING ABOUT IT.

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TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE THE VEHICLE WAS IDLING, IT FAILED TO MOVE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE ALSO EXPERIENCED HESITATION WHEN ACCELERATING AND SHUT OFF ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS ELECTRICAL FAILURE AND A FAULTY TRANSMISSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 56,000.

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VEHICLE SHUDDER PROBLEM 2014 FORD FOCUS SE I BOUGHT THE CAR FROM AN AUCTION ON MAY 13TH, 2019 WITH SLIGHTLY MORE THAN 78000 MILES ON THE ODOMETER. I COULD NOT DRIVE IT AWAY BECAUSE I DID NOT HAVE A SECOND DRIVER AND THE AUCTION WAS 1 HOUR AWAY. I PICKED UP THE CAR TWO DAYS LATER. WHEN I PUT THE CAR IN GEAR AND STARTED DRIVING, I IMMEDIATELY NOTICED THE CAR SHUDDERING/STUTTERING. THIS HAPPENED EVERY TIME I CAME TO A STOP AND TRIED TO ACCELERATE FROM STOP OR MERGE INTO TRAFFIC. THE VEHICLE TAKES LONG TO ACCELERATE AND SHAKES WHILE TRYING TO PICK UP SPEED. I WAS AFRAID AND STILL AM AFRAID THAT IT WAS GOING TO STALL. I'VE SINCE GONE ONLINE TO DO SOME RESEARCH AND I AM FINDING THAT THIS SEEMS TO BE A UNIVERSAL PROBLEM FOR THIS CAR. NOW, I KNOW AUCTION CARS ARE SOLD AS IS, AND I UNDERSTOOD THIS WHEN I BID FOR THE CAR BUT THIS SEEMS TO BE A MANUFACTURER DEFECT THAT HAS NOT BEEN CORRECTED BY THE MANUFACTURER ON MANY OF THESE CARS. THE PROBLEM IN MY CASE IS THAT I BOUGHT THIS CAR AS A SURPRISE FOR MY 16 YEAR-OLD DAUGHTER WHO IS SOON GOING TO BE 17 AND IS DUE TO TAKE HER ROAD TEST. WITH THE TYPE OF ACCELERATION AND STALLING ISSUES BEING REPORTED ONLINE, HOW CAN FORD NOT TAKE ACTION TO RECALL/AND OR FIX THE PROBLEM.

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I WAS DRIVING AND ALL OF A SUDDEN NY CHECK ENGINE LIGHT CAME ON, MY CAR BEGAN TO SHUDDER AND LURCH FORWARD A FEW FEET AS I TRIED TO ACCELERATE, IT SEEMES LIKE I HAS A SUDDEN LOSS OF POWER AS WELL. I DROVE HOME IMMEDIATELY AND UPON GETTING HOME REALIZED I COULD NOT REVERSE. AS I TRIED TO REVERSE MY CAS ENGINE SIMPLY JUST REVVED.

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TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED WHILE DRIVING AT 20 MPH, THE VEHICLE STARTED HESITATING WHEN THE ACCELERATOR PEDAL WAS APPLIED. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO LOCAL DEALER WEST HERR FORD (5025 CAMP RD, HAMBURG, NY 14075, (716) 649-5701 MULTIPLE TIMES, WHERE IT WAS DIAGNOSED BUT NO FAILURE WAS DETECTED. THE CONTACT STATED THAT THE VEHICLE CONTINUED WITH THE FAILURE. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 19,000.

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TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE DELAYS TO ACCELERATE AND THE ABNORMALLY SHOOK. THE DEALER AND THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 70,000.

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DUAL-CLUTCH TRANSMISSION 'SHUDDERS, SLIPS, BUCKS, JERKS, HESITATION".

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