Jul 16, 2019Transmission & drivetrain
CAR TRANSMISSION HESITATES, SHAKES AND SHIMMERS. I HAVE HAD THIS CAR REPAIRED 3 TIMES. EACH TIME IT COMES BACK. ITS ESPECIALLY WORSE IN STOP AND GO TRAFFIC. AT ABOUT 20-25 MILES PER HOUR I HAVE TO LET GO OF THE GAS THEN PRESS AGAIN JUST TO GET IT TO GO. THE DEALERSHIP PRETTY MUCH TOLD ME THEIR ISN'T MUCH ELSE THEY CAN DO EXCEPT KEEPING REPLACING THE MANUAL CLUTCH INSIDE THE AUTOMATIC TRANSMISSION. WHEN IT HESITATES, IT LITERALLY DOESN'T TAKE OFF AS FAST AS IT SHOULD. I DON'T FEEL LIKE I CAN TRUST IT.
NHTSA ODI 11232454
Jul 16, 2019Transmission & drivetrain
MY 2014 FORD FOCUS HAS HAD SEVERAL INSTANCES WHERE I HAVE HAD TO PRESS THE ACCELERATOR MULTIPLE TIMES TO EVEN GET IT TO MOVE BUT ON SUNDAY JULY 14TH, 2019 AT ABOUT 2:30 IN THE AFTERNOON I WAS CROSSING AN INTERSECTION IN DOWNTOWN APEX NC AND MY CAR JUST STOPPED AND WOULDN'T GO. IT CONTINUALLY KEPT REVVING UP AND WOULDN'T GO ANYWHERE! I HAD A 6 MONTH OLD AS WELL AS MY 2 YEAR OLD SON IN MY BACKSEAT AND TRAFFIC WAS ABOUT TO START COMING RIGHT FOR ME. I HAD TO LITERALLY FLOOR MY CAR NUMEROUS TIMES BEFORE IT WOULD EVEN MOVE AND WHEN IT DID IT JUMPED INTO THE NEXT LANE OVER. I HAVE HAD THE CLUTCHES REPLACED IN THIS VEHICLE 4 TIMES ALREADY AND HAVE TAKEN IT BACK TO GET THEM DONE AND HAVE BEEN TURNED DOWN BECAUSE SUPPOSEDLY THERE ISN'T AN ISSUE. I AM OFFICIALLY SCARED FOR MINE AND MY SONS LIVES DRIVING THIS CAR BUT THERE IS NOTHING I CAN DO BECAUSE IT IS THE ONLY CAR I HAVE TO DRIVE TO WORK. SOMETHING NEEDS TO BE DONE ABOUT THESE CARS AND THEY NEED TO BE TAKEN OFF THE ROADS!
NHTSA ODI 11232476
Jul 16, 2019Transmission & drivetrain
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE SHUTTERED WHENEVER THE GEARS WERE SHIFTED. WHEN THE CONTACT DEPRESSED THE ACCELERATOR PEDAL, THE PEDAL WOULD NOT LET UP EASILY. THE VEHICLE WAS DRIVEN TO AUTONATION (20777 KATY FWY, KATY, TX 77450, (281) 305-8949) WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS OUT OF WARRANTY; THEREFORE, THEY WOULD NOT SERVICE THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE DEALER ALSO STATED THAT THE VEHICLE WAS OUT OF WARRANTY. THE FAILURE MILEAGE WAS 58,000.
NHTSA ODI 11232492
Jul 16, 2019Transmission & drivetrainSpeed controlElectronic Stability Control (esc)
I HAVE TRANSMISSION PROBLEMS SINCE I BOUGHT MY CAR IN 2016. LOSE OF POWER ON FREEWAYS AND ACCELERATION PROBLEMS ALL THE TIME. THE SERVICE ENGINE LIGHT CONTINUES TO TURN ON AND OFF UNEXPECTEDLY. FORD CONTINUE TO DENYING THOSE PROBLEM, CAUSING A LOT OF STRESS EVERY TIME THAT I DRIVE LONG DISTANCES
NHTSA ODI 11232504
Jul 16, 2019Transmission & drivetrain
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHEN THE VEHICLE WAS PLACED IN REVERSE, IT MOVED FORWARD INSTEAD OF BACKWARDS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE ACCELERATOR PEDAL WAS SLOW TO RESPOND. ALSO, WHEN THE VEHICLE ACCELERATED, IT WOULD NOT MOVE FORWARD. THE CONTACT TOOK THE VEHICLE TO JORDAN FORD (13010 IH 35 N, SAN ANTONIO, TX 78233, (210) 653-3673) WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 82,000. *TR CONSUMER STATED NOT INCLUDED FROM MY VERB STATEMENT IS THE FOLLOWING: CAR HAS HAD FAILURES TO RESPOND ON NUMEROUS OCCASIONS, WITH THE MOST RECENT BEING LISTED ON THE REPORT.(7/2019). CAR HAS NOT BEEN TAKEN TO DEALER SINCE JULY 2017 WHEN IT WAS EXPERIENCING ALL OF THE SAME SYMPTOMS BUT THEY TOLD ME NOTHING WAS WRONG WITH IT AFTER KEEPING IT FOR OVER A WEEK. CAR HAS HAD ISSUES SINCE DATE OF PURCHASE JAN 2004 AND I AM THE ORIGINAL OWNER. TO THIS DATE, CAR CONTINUES TO SLIP OUT OF BOTH REVERSE AND OUT OF DRIVE WHILE IN OPERATION. ACCELERATION IS SLOW AND UNPREDICTABLE, SOMETIMES DOESN'T MOVE FORWARD AT ALL WHEN ACCELERATING, SOMETIMES JUMPS FORWARD AND TAKES OFF AT A RAPID SPEED FROM A DEAD STOP. CAR HESITATES, SHAKES, SHUDDER, JERKS AND MAKES GRINDING NOISES ALL INDICATORS OF TRANSMISSION ISSUES. I HAVE SCHEDULED ANOTHER SERVICE APPT. WITH JORDAN FORD FOR 9/2/19, WHICH WAS THE FIRST APPT. THEY HAD AVAILABLE. *JB
NHTSA ODI 11232513
Jul 16, 2019Transmission & drivetrain
PURCHASED THE VEHICLE NEW FROM FORD. THE SALES PERSON TOOK US ON A TEST DRIVE DURING WHICH TIME HE ADVISED THAT HE CAR HANDLED "DIFFERENTLY" BUT THAT IT WAS NORMAL AND THE WAY THAT THE VEHICLE SHOULD OPERATE. THE VEHICLE STALLS ALMOST COMPLETELY OUT, HESITATES TO GO JERKS WHEN ACCELERATING AND SKIPS. WHEN SITTING IN TRAFFIC OR ON SURFACE ROADS WITH ALOT OF STOP AND GO THE VEHICLE JERKS, HESITATES AND ATTEMPTS TO STALL OUT. THERE HAVE BEEN INSTANCES WHERE IT HAS JERKED SO BAD IT SEES THAT THE TRANSMISSION WAS GOING TO FALL OUT. FORD HAS REPEATEDLY SAID TO DRIVE IT AND IT WILL WORK ITSELF OUT. WE HAVE TAKEN IT IN FOR SERVICE, BUT NO FIX HAS BEEN MADE. THE COST OF REPEATEDLY GOING TO "SERVICE" THESE CONCERNS IS COSTLY AND TIME CONSUMING, ESPECIALLY WHEN NO RESOLUTION SEEMS AVAILABLE.WE ARE EXTREMELY FEARFUL THAT THE VEHICLE WILL STALL OUT WHILE TRAVELING AT HIGHER SPEEDS ON THE HIGHWAY. NOT AT ALL SAFE! *JS
NHTSA ODI 11232485
Jul 16, 2019Transmission & drivetrain
CAR BADLY STUTTERS, MAKES IT HARD TO TAKE OFF AT LIGHTS. VERY DANGEROUS AT INTERSECTIONS. SOMETIMES CAN FEEL LIKE THE CAR IS POWERING OUT. VERY ROUGH WHEN SWITCHING GEARS. YOU CAN EVEN HEAR A GRINDING SOUND AND GREAT VIBRATIONS OF THE CAR. SOME DAYS YOU DON'T FEEL SAFE DRIVING IT.
NHTSA ODI 11232532
Jul 16, 2019Transmission & drivetrainBody & structure
REAR DOORS - LATCHES WERE BAD. PASSENGER SIDE OPENED WHILE TURNING. USED BUNGEE CORDS TO KEEP IT SHUT UNTIL LATCHES COULD BE REPLACED. TRANSMISSION - CHATTERED UPON DRIVING, LIKE WHEN 1ST LEARNING TO DRIVE STICK SHIFT. SOMETIMES IT WOULD NOT SHIFT UNTIL REACHING HIGH RPMS. OCCASIONALLY WOULD MOMENTARILY SEEM TO POP INTO NEUTRAL. THAT HAPPENED JANUARY 25, 2019. WAS PULLING OUT OF A RESTAURANT AFTER DARK, TURNING LEFT ON A 4 LANE DIVIDED HIGHWAY. IT PAUSED HALF WAY ACROSS THE NEAR LANE, A CAR WAS COMING DIRECTLY TOWARD ME AND I TURNED TOO SHARPLY AND RAN OVER THE MEDIAN. ENDED UP CRACKING THE OIL PAN, MESSING UP THE STEERING AND CRACKING THE ENGINE. IT WAS A TOTAL LOSS. I WAS LIVID WHEN I FOUND OUT THAT THE TRANSMISSION WAS WELL KNOWN TO BE DEFECTIVE AND DON CHALMERS FORD KNOWINGLY SOLD IT TO ME.
NHTSA ODI 11232548
Jul 16, 2019Transmission & drivetrain
AUTOMATIC CAR WOULD NOT SHIFT CORRECTLY IN GEAR ESPECIALLY WHILE IN 1ST GEAR THIS MADE IT DIFFICULT TO PULL INTO TRAFFIC AND KEEP UP SPEED WITH THE TRANSMISSION JERKING TRYING TO CHANGE GEARS. THIS ALMOST CAUSED MY DAUGHTER TO GET HIT SEVERAL TIMES. TOOK TO DEALERSHIP 3 TIMES FOR COMPUTER PROGRAMMING. 1 TIME FOR CLUTCH REPLACEMENT AND FINALLY DEALERSHIP SAID THE CAR WAS UNSAFE TO DRIVE BUT THEY COULDN'T DO AMY MORE WARRANTY WORK ON IT. CLUTCH WORE OUT LESS THAN 6 MONTHS AFTER BEING REPLACED. DEALER WANTED PAYMENT UP FRONT BEFORE THEY WOULD REPAIR THE CAR.
NHTSA ODI 11232588
Jul 16, 2019Transmission & drivetrain
I PURCHASED FORD FOCUS 2014 IN 2015 BRAND NEW WITH ONLY W FEW MILES ON IT, AFTER 2 MONTHS OF DRIVING I STARTED HAVING ISSUES WITH THIS CAR. THE CAR STARTED TO JERK/ SHUDDER/SHAKE, WHEN I TOOK THE CAR BACK TO FORD DEALER, I WAS TOLD THAT'S HOW THE TRANSMISSION IS MADE AND I WILL GET USE TO IT. FEW MONTHS LATER I TRY TO REVERS FROM A PARKING SPOT AND THE CAR WAS NOT MOVING, I CALLED FORD AND THEY TOLD ME TO BRING THE CAR IN THEY DID SOFTWARE UPDATE. FEW MONTHS LATER WHILE I WAS DRIVING THE CAR JERK SO HARD, I THOUGHT I WAS HIT BY A CAR. FORD REPLACED THE CLUTCH, AT LEAST THAT WAS I WAS TOLD. IN 2016 THE CAR LURCHED FORWARD SLAMMING INTO A CAR IN FRONT OF ME, THE DAMAGE TOTALING TO $23,000. FORD REPLACED THE CLUTCH 3 TIMES AND WITH THE LAST REPAIR THEY TRY TO CHARGE ME FOR THE CLUTCH WHICH I REFUSED TO PAY THE CAR WAS UNDER EXTENDED WARRANTY. I AM EXTREMELY AFRAID DRIVING THIS CAR EVERY LITTLE JERK I PANIC. THIS CAR IS NOT DRIVABLE.
NHTSA ODI 11232589
Jul 16, 2019Transmission & drivetrain
TRANSMISSION DPS6 ISSUE THAT IS NOTED ALL OVER THE PRESS BUT THE NHTSA REFUSES TO INVESTIGATE FURTHER AND PURSUE RECALL. STUTTERS ON ACCELERATION, GOES INTO NEUTRAL GETTING UP TO SPEED ON HIGHWAY. THIS IS A DAILY OCCURRENCE, MILLIONS FEEL UNSAFE IN THIS CAR.
NHTSA ODI 11232627
Jul 15, 2019Transmission & drivetrain
TL* THE CONTACT OWNS A 2014 FORD, FOCUS. THE CONTACT STATED THAT THE VEHICLE SLOWED DOWN WHILE ACCELERATING AND JERKED WHILE DRIVING 10 MPH. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO LONNIE COBB FORD (1618 US-45, HENDERSON, TN 38340, (731) 989-2121) WHERE IT WAS DIAGNOSED THAT THE COMPUTER MODULE WAS CALIBRATED AND REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 31,000.
NHTSA ODI 11231920
Jul 15, 2019Transmission & drivetrain
DPS6 TRANSMISSION IS UNRELIABLE AND VEHICLE IS UNSAFE TO DRIVE DUE TO INCONSISTENT VEHICLE RESPONSE WHEN PUSHING ACCELERATOR PEDAL AND FORD CANNOT CORRECT THE RECURRING PROBLEM. THE PROBLEMS HAVE OCCURRED MANY TIMES SINCE WE TOOK DELIVERY OF THE NEW VEHICLE IN FEB, 2014. VEHICLE HAS BEEN TO DEALERSHIP 9 TIMES FOR SHUTTERING/SHAKING, NO RESPONSE WHEN PUSHING ACCELERATOR PEDAL, SURGING FORWARD SEVERAL SECONDS AFTER PUSHING ACCELERATOR PEDAL FOLLOWING NO RESPONSE, HESITATION WHEN PUSHING ACCELERATOR PEDAL. FORD HAS REPLACED THE CLUTCH 4 TIMES IN THE PAST 5 YEARS AND THE PROBLEMS RANDOMLY PERSIST. THE VEHICLE IS AT DEALERSHIP NOW FOR MOST RECENT CLUTCH REPLACEMENT. FORD HAS UPDATED THE TCM/PCM AT LEAST 4 TIMES AND THE SAME PROBLEMS STILL RECUR. AFTER THE UPDATES TO THE TCM/PCM AND/OR CLUTCH REPLACEMENTS WE'VE CONTINUALLY BEEN TOLD THAT THE ROAD TESTS ARE WITHIN FORD SPECIFICATIONS BUT THE PROBLEMS CONTINUE. IN THE MOST RECENT OCCURRENCE ON 7/1/19, MY DAUGHTER WAS TURNING LEFT ONTO A BUSY ROAD WITH CARS TRAVELING AT 50 MPH; HER FOCUS STARTED INTO THE ONCOMING TRAFFIC LANE THEN HESITATED WHILE THE ACCELERATOR PEDAL WAS PRESSED AND THE VEHICLE WOULD NOT RESPOND. THE CAR COMING TOWARD HER HAD TO SLAM ON HIS BRAKES TO AVOID T-BONE COLLISION. HER FOCUS FINALLY RESPONDED AND SHE WAS ABLE TO COMPLETE THE TURN, BUT SHE CAME CLOSE TO BEING SERIOUSLY INJURED OR KILLED. UPON HEARING THIS SITUATION, I IMMEDIATELY CALLED THE FORD DEALERSHIP TO BRING THE CAR IN. IN JUNE, 2018, AT A STOP LIGHT THE FOCUS WOULD NOT RESPOND WHEN PRESSING THE ACCELERATOR PEDAL, THEN AFTER SEVERAL SECONDS IT LUNGED FORWARD AND ALMOST HIT THE CAR IN FRONT OF HER. I BOUGHT THIS CAR NEW FOR MY DAUGHTER. AFTER READING THE 7/12/19 DETROIT FREE PRESS ARTICLE, IT'S CLEAR THIS IS A FLAWED DESIGN. MY DAUGHTER WILL NEVER DRIVE THIS VEHICLE AGAIN. IT'S A TICKING BOMB. IT NEEDS TO BE RECALLED.
NHTSA ODI 11232069
Jul 15, 2019Transmission & drivetrain
DUAL CLUTCH SYSTEM, LOSS OF POWER WHEN TRYING TO ACCELERATE, SHUDDERING WHEN SLOWING DOWN. ROLLING BACKWARD WHEN ACCELERATING AFTER STOP ON INCLINE. HAVE HAD THREE REPLACEMENTS AND BROUGHT IN FOR FOURH TIME ONLY TO BE TOLD ITS NORMAL.
NHTSA ODI 11232102
Jul 14, 2019Transmission & drivetrain
TRANSMISSION HAS HAD SERVERAL COMPUTER UPDATES AND CLUTCH REPLACEMENTS FOR SHUDDERING WHEN ACCELERATING. WHILE TOWING BEHIND A MOTOR HOME WITH TRANSMISSION IN TOW MODE THE TRANSMISSION SOMEHOW WENT FROM NEUTRAL TO DRIVE AND CAUSED THE TRANSMISSION TO FAIL TO THE EXTENT OF TOTAL REBUILD AT THE DEALER. AFTER THE REBUILD IT STILL SHUDDERS AND HESITATES WHEN ACCELERATING IN DRIVE.
NHTSA ODI 11231710
Jul 14, 2019Transmission & drivetrainSpeed control
TRANSMISSION SHIFTING PROBLEMS: HESITATION/JERKING WHILE SHIFTING; THIS PROBLEM IS WELL KNOWN BY FORD & THE DEALERS; TRANSMISSION SLIPS. ANYTIME/WHERE I'M DRIVING MY AUTOMATIC-TRANSMISSION 2014 FOCUS AND PRESS THE ACCELERATOR AFTER SLOWING DOWN TO OR STARTING IN FIRST GEAR (AS IN FROM A STOP), THE TRANSMISSION RACES AS IF CAUGHT BETWEEN GEARS. THIS MAKES ME PRESS THE ACCELERATOR DOWN MORE TO FORCE IT INTO GEAR. SOMETIMES IT FEELS LIKE THE CAR IS COASTING ALONG IN NEUTRAL UNTIL IT KICKS INTO GEAR. THIS HAS ALSO HAPPENED ON THE HIGHWAY BETWEEN OTHER GEARS - THERE IS LOSS OF FORWARD MOTION. I'VE BEEN TO FORD TO "RESET THE TRANSMISSION GAUGE" 4 TIMES NOW- INCLUDING FOR THE 2 RECALLS FOR THIS DPS6 TRANSMISSION. THE LAST TIME THEY HAD THE CAR I HAD A RENTAL FOR JUST OVER 3 WEEKS WHILE THEY WERE REPLACING PARTS THAT THEY CLAIMED CAUSED THE SLIPPING. SINCE THEN, THE PROBLEM HAS BEEN BETTER, BUT WHENEVER I TURN ON THE A/C AND IT'S RAINING OUT, THE PROBLEM RETURNS. THIS HAS BEEN GOING ON SINCE THE 2ND MONTH OF OWNERSHIP (OCT. 2014) - A 5-YEAR PROBLEM. THERE ARE SEVERAL RECALLS AND ARTICLES (EG HTTPS://FORD.OEMDTC.COM/1650/14M01-DPS6-TRANSMISSION-CLUTCH-SHUDDER-TRANSMISSION-INPUT-SHAFT-SEAL-WARRANTY-EXTENSION-2011-2014-FORD-FIESTA-FOCUS) THAT RELATE TO FORD'S KNOWLEDGE AND REPAIR ATTEMPTS FOR THIS ISSUE. DATE ON THIS FORM IS FIRST OCCURRENCE, NOT THE LAST
NHTSA ODI 11231716
Jul 13, 2019Transmission & drivetrain
MY CAR WAS NOT ACCELERATING AND A MESSAGE ABOUT THE TRANSMISSION CAME UP. THE CAR WOULD NOT TURN BACK ON AND I CAN'T REVERSE OR DRIVE.
NHTSA ODI 11231631
Jul 13, 2019Transmission & drivetrain
I WAS COMING HOME ON THURSDAY NIGHT IN DARK JULY 11,2019 AND MY CAR WAS TRYING CUT OFF. I WAS ABLE MAKE IT IN YARD. I TOLD MY MOM SHE THOUGHT I WAS OUT OF GAS. I HAD OVER HALF TANK.SO MOM SAID LET'S DRIVE IT TO STORE. WE CRANK UP IT WOULDN'T GO IN REVERSE. THE NEXT MORNING I CALL TROPHY FORD AND TOLD THEM.I WOULD BE BRING IT IN IF IT WOULD GO IN REVERSE. OK SO IT DID BUT KEPT TRYING CUT OFF A CAR ALMOST HIT ME AS I WAS TRYING GET IT.ACROSS HIGHWAY. I PURCHASED THIS CAR JULY OF 2017. I HAVE NEVER RECEIVED NO KIND OF RECALL ON ANYTHING, BUT NOW THEY SAY IT'S ALL THESE RECALLS. THE DOOR LATCH MESS UP LAST MONDAY I HAD TO HOLD DOOR WITH MY ARM OUT WINDOW WHILE I WAS DRIVING. THE TOLD ME.OH RECALL WE FIX IT FREE. TOOK THEM 3 DAYS FIX IT I ALMOST MISS WORK TRYING GET RIDE. NOW MY TRANSMISSION GONE OUT AND THEY SAY I NEED CLUTCH WHICH I HAD TO PAY BUT IT WAS IN RECALL. THIS IS NOT FAIR AT ALL I LIKE TO GET LAWYER BUT I AM.TOO POOR MY SON START COLLEGE AND HAS NO WAY THERE NOW CAUSE CAR BROKE.WE WORK MINIMUM WAGE AT RESTAURANT. HOW CAN THIS BE FAIR AFTER HE ALMOST GOT KILLED. WE HAVE A FORD RANGER TRUCK WE HAD FOR 16 YRS NO MOTOR OR TRANSMISSION PROBLEMS SO I ALWAYS PURCHASE FORD BUT NOW I SEE I HAVE TO PUT THE WORD OUT THESE FOCUS ARE A PIECE OF CRAP. PLEASE HELP ME PLEASE I'M BEGGING DON'T STOP MY.SON EDUCATION.
NHTSA ODI 11231637
Jul 12, 2019Transmission & drivetrain
THE TRANSMISSIONS IN MY 2014 FORD FOCUS HAS NEVER OPERATED PROPERLY. I PURCHASED THE CAR NEW FROM MAHWAH FORD IN OCTOBER 2014. THE TRANSMISSION SLIPS AND SHUDDERS WHEN TRYING TO ACCELERATE IN FIRST GEAR. IT BEHAVES AS IF SOMEONE JUST LEARNING TO OPERATE A MANUAL TRANSMISSION VEHICLE IS BEHIND THE WHEEL. THIS MAKES IS VERY DANGEROUS TRYING TO ACCELERATE FROM A STOP WHEN ENTERING A ROADWAY. I HAVE BROUGHT THE CAR TO THE DEALERSHIP ON MANY OCCASIONS, BUT WAS TOLD THIS BEHAVIOR IS NORMAL FOR THE VEHICLE. MY OTHER FAMILY MEMBERS WILL NOT DRIVE THE VEHICLE, BECAUSE THEY DO NOT FEEL SAFE DOING SO. TWICE THE DEALERSHIPS SAID THEY APPLIED SOFTWARE UPDATES TO THE VEHICLE, BUT THAT DID NOTHING. I DO NOT FEEL SAFE IN THIS CAR, BUT DUE TO FINANCIAL CONSIDERATIONS, I AM NOT ABLE TO PURCHASE A REPLACEMENT. PLEASE HELP GET THESE UNSAFE VEHICLES OFF THE ROAD.
NHTSA ODI 11231205
Jul 12, 2019Transmission & drivetrainFuel system
FORD FOCUS HAS HAD TRANSMISSION REPLACED, AND IT STILL SHAKES, JERKS, SHUDDERS, ETC. WHAT FORD KNOWINGLY DID IS OUTRAGEOUS. I BOUGHT MY CAR BRAND NEW. THIS HAS BEEN AN ONGOING ISSUE AND I DON'T FEEL SAFE DRIVING MY CAR.
NHTSA ODI 11231217
Jul 12, 2019Transmission & drivetrain
IMMEDIATELY UPON PURCHASING THE CAR IT STARTED HESITATING AS IF IT WOULD STALL FROM A STOP ON CITY STREETS, WHILE TURNING, AND ALMOST EVERY TIME IT ACCELERATES FROM A STOP, IT DOES NOT HAVE TO BE IN PARK OR NEUTRAL IN ORDER FOR THIS TO HAPPEN. IT OCCURS ALSO WHEN THE CAR IS IN DRIVE. FORD REPLACED THE CLUTCH 3 TIMES, AT 6779, 13844, AND 20156 MILES. IT IS NOW BEHAVING IN THE SAME WAY, THE CAR DOES NOT ACCELERATE PROPERLY AND CHUGS ALONG. FORD STATED THIS JUNE AT 39030 MILES THAT THE CAR IS BEHAVING WITHIN NORMAL LIMITS, HOWEVER IT IS DOING EXACTLY WHAT IT DID BEFORE WHEN THEY REPLACED THE CLUTCH.I AM HESITANT TO BELIEVE THIS IS THE TRUTH.
NHTSA ODI 11231247
Jul 12, 2019Transmission & drivetrain
MY 2014 FOCUS HAS BEEN SENT TO FORD 3 TIMES SINCE I PURCHASED IT NEW IN 2014 FOR FOR TRANSMISSION ISSUES. THREE TIMES, I HAVE LOST ALL POWER IN THE VEHICLE AND HAVE HAD TO COAST TO A STOP. TWO OF THOSE TIMES I WAS ABLE TO RESTART THE VEHICLE AND CONTINUE DRIVING, THE OTHER TIME THE VEHICLE HAD TO BE TOWED TO THE DEALERSHIP FOR A REPAIR. EACH TIME THIS HAPPENED I WENT TO THE DEALERSHIP AND WAS TOLD THAT THE ISSUE WAS FIXED OR THEY COULDN'T REPEAT THE ISSUE. MY CAR IS THE LARGEST PURCHASE THAT I HAVE EVER MADE, AFTER RESEARCHING THIS ISSUE IT SEEMS TO BE WIDESPREAD. THE GOVERNMENT IS SUPPOSED TO BE LOOKING OUT FOR ITS CITIZENS. WHAT CAN BE DONE TO HOLD FORD ACCOUNTABLE FOR SELLING A FAULTY VEHICLE AND NOT PROVIDING A SOLUTION? WHILE NOT A SEVERE AS THE CAR SHUTTING OFF, I ALSO REGULARLY EXPERIENCE UNEVEN ACCELERATION WHERE THE CAR SPEEDS UP AND SLOWS DOWN VIOLENTLY WHEN IN FIRST GEAR.
NHTSA ODI 11231284
Jul 12, 2019Transmission & drivetrainFuel systemVisibility & wipers
PURCHASED 2014 FOCUS ON 6/7/14, CLUTCH ASY REPLACED 11/30/15,CLUTCH ASY REPLACED 9/12/16, INSTALL NEW ETB 9/14/16 (THROTTLE BODY), REPLACE BATTERY 12/20/16, GIVEN EXTENDED WARRANTY W/$100 DEDUCTABLE 11/11/16 - WARRANTY EXPIRED 6/7/19, REPLACED CLUTCH ASY 6/9/19 - 7/3/19. THREE CLUTCH ASSEMBY'S IN 5 YEARS - VERY UNSAFE. ALSO 6/9/19-7/3/19 REPLACED SIDE DOOR LATCH (SAFETY RECALL) AND FUEL TANK DEFORMATION - REPLACED TUBE ASY - FUE. WITH THIS MANY CLUTCH REPAIRS FORD NEW THEY HAD AN ISSUE. EVEN THOUGH FORD GAVE ME AN EXTENDED WARRANTY IN 2016 DUE TO THE ISSUES WITH MY CAR, THEY BACKDATED THE WARRANTY TO THE DATE THE CAR WAS PURCHASED. THIS ALSO SEEMS DECEPTIVE. NUMEROUS TIMES I WAS TRAVELING ON INSTERTATE ROADS, WHEN I PULLED OUT TO PASS A SEMI, THE CAR WOULD CUT OUT. WHEN ACCELLERATING IN THE CITY OR ON INSTERTATES, THERE WOULD BE NO ACCELERATION WHEN PUSHING THE ACCELATOR. JUST THE OPPOSITE WOULD HAPPEN. THE CAR WOULD CAUGH AND CHOKE BEFORE FINALLY CATCHING TO ACCELORATE. I BELIEVE BOTH FORD AND THE DEALER SHOULD BE HELD ACCOUNTABLE WITH ALL THE SAFETY ISSUES THIS CAR HAS HAD, AND CONTINUES TO HAVE.
NHTSA ODI 11231330
Jul 12, 2019Transmission & drivetrain
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE TRANSMISSION SHOOK WHEN THE VEHICLE ACCELERATED. ALSO, THE VEHICLE STALLED, WOULD NOT SHIFT INTO THE PROPER GEARS, AND THERE WERE DELAYS WITH THE RPMS INCREASING. THE CONTACT TOOK THE VEHICLE TO CAVALIER FORD AT CHESAPEAKE SQUARE (4021 PORTSMOUTH BLVD, CHESAPEAKE, VA 23321, (757) 488-8311) ON EIGHT SEPARATE OCCASIONS FOR THE TRANSMISSION FAILURES, BUT THE FAILURES CONTINUED. THE CONTACT BELIEVED THAT THERE WAS NO PERMANENT REMEDY AND THAT THE DEALER WAS JUST PERFORMING A PATCH JOB EACH TIME IT WAS SERVICED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 14,086. *AS *TR
NHTSA ODI 11231334
Jul 12, 2019Transmission & drivetrain
MADE COMPLAINTS TO FORD REGARDING MY TRANSMISSION FAILURES WHILE DRIVE ON ROADS, I.E. STALLING, DECREASING SPEED, JERKING ETC. AS A RESULT I HAD TO TAKE A LOSS ON THE TRADE IN AT MOUNTAIN VIEW FORD IN CHATTANOOGA, TN (LOSS = $8500.00)
NHTSA ODI 11231337