What 2,584 owners told NHTSA about the 2014 Ford Focus Bev

My car is coverd under the extended warranty for TCMs and Clutch parts resulting in the decision in the powershift class action lawsuit. My TCM has now failed, and Ford can not fix the car for up to 6 months, and will make no form of compensation. I don't understand how a car with a known defect like the Focus can still be allowed to plague owners like this while Ford escapes all responsibility.

NHTSA ODI 11469209

Car transmission shutters when car accelerates, which creates a danger especially when trying to pull into traffic. Cannot have a dealership look at this car without leaving it there for two weeks. Generally no warning lights, but ABS light will turn on when shuttering is heavy.

NHTSA ODI 11468491

The contact owns a 2014 Ford Focus. The contact stated while driving 50 MPH, the vehicle started shuddering and shaking and failed to shift into the proper gear. The transmission overheating warning light was illuminated. The contact pulled over to the side of the road and turned the vehicle off. The contact waited for several minutes before restarting the vehicle and drove home safely. The vehicle was not taken to a dealer or independent mechanic to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 32,500.

NHTSA ODI 11468297

The contact owns a 2014 Ford Focus. The contact stated that while driving at an undisclosed speed, the gear shifter ceased in gear and the contact was unable to change gear. Additionally, the vehicle jerked while driving. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to file a complaint with NHTSA. The manufacturer informed the contact that the vehicle was over the warranty mileage coverage. The failure mileage was approximately 130,000.

NHTSA ODI 11467783

There is multiple complaints with same make model and year involving shudder transmission. When you stop start or try to accelerate the transmission will stall and jerk at times even causing the vehicle to jerk violently this is a huge concern however after contacting ford themselves they refuse to repair.

NHTSA ODI 11467102

The contact owns a 2014 Ford Focus. The contact stated while driving 60 MPH, the vehicle inadvertently decelerated. Additionally, while depressing the accelerator pedal the vehicle failed to respond. The contact stated that the check engine and transmission warning lights were illuminated. The contact was able to park on the side of the road. The contact stated that an independent mechanic was called out to the location to reset the ECU module to be able to drive to the dealer. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the PCM needed to be replaced. The vehicle was not yet repaired; however, there was also a pending repair for an unknown recall. The manufacturer had been informed of the failure. The failure mileage was approximately 78,000. The VIN was not available.

NHTSA ODI 11466900

The contact owns a 2014 Ford Focus. The contact stated while driving 60 MPH, the vehicle started shuddering and the vehicle started decelerating independently. The contact depressed the accelerator pedal several times but the vehicle failed to respond. The warning message "Transmission Service Required" was displayed. The contact veered to the side of the road. The contact turned off the vehicle. The contact stated upon restarting the vehicle, the vehicle was making abnormal sounds and was surging continually. The vehicle was towed to the dealer where the failure was diagnosed as an internal transmission failure. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA. The failure mileage was approximately 131,090.

NHTSA ODI 11466229

The contact owns a 2014 Ford Focus. The contact stated that while driving at various speeds, the vehicle lost motive power and stalled. The contact stated that the vehicle shuddered, and the transmission was slipping with a grinding sound present while shifting gears. The vehicle was taken to the local dealer who diagnosed that the clutch was faulty and needed to be replaced. The vehicle was not yet repaired. The contact indicated that the clutch was previously replaced but the failure had reoccurred. The manufacturer was notified of the failure but no assistance was offered. The VIN was not available. The failure mileage was 20,000.

NHTSA ODI 11465408

The contact owns a 2014 Ford Focus. The contact stated that while stopped in traffic, the contact noticed that another vehicle was coming up from behind when the vehicle began to shudder and failed to accelerate. The vehicle behind was able to stop before crashing into the rear of the contact’s vehicle. The contact stated that the failure had occurred several times before while driving at various speeds. The vehicle failed to shift properly and made a grinding or a revving sound. The contact had taken the vehicle to the dealer who diagnosed that the dual-clutch shield had failed and needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 13V523000 (Power Train). The approximate failure mileage was 59,600.

NHTSA ODI 11465430

The contact owns a 2014 Ford Focus. The contact stated that when driving forward the vehicle fails to change gears. The vehicle was emitting a cranking/grinding noise when being driven. The contact stated the vehicle is now inoperable due to it no longer being able to go past 1st gear. The transmission failure warning light illuminated. The contact had not taken the vehicle to the dealer. The vehicle had not been repaired. The contact stated that they believed their failure related to NHTSA Campaign Number: 13V523000 (power train) however their vin was not included. The manufacturer was made aware of the issue. The approximate failure mileage was 68,000.

NHTSA ODI 11465322

The contact owns a 2014 Ford Focus. The contact stated that while driving at various speeds, the vehicle would hesitate and stall upon the depression of the accelerator pedal without warning. The contact also stated that an abnormal grinding noise would emit from the vehicle without warning. The contact initially took the vehicle to an independent mechanic who diagnosed the failure as a defective reciprocal clutch connected to the transmission. The vehicle was then towed to a dealer where they informed her that the vehicle was not under recall. The manufacturer was also notified of the failure and referred her to the NHTSA for assistance. The vehicle had yet to be repaired. The failure mileage was approximately 60,000.

NHTSA ODI 11465026

At 153,000 Miles my car began to slip gears in the third and 5th and the transmission and a week after that started happening I lost complete steering all steering went out the ball joint had sounded rough for a couple of days and then and just went out the car was stuck at the hospital then I was at luckily I wasn't on the main road when it happened I was in a parking lot otherwise that could have been very very bad however my car doesn't fit in your little spectrum of August 8th to whatever it was August 15th of 2014 for manufacturer date for the steering and obviously my car is over $150,000 for the powertrain either thing could cost a collision and the steering thing I could have been majorly hurt but the recall doesn't include my car

NHTSA ODI 11464704

Car shudders, shakes, and jolts coming from stop. Also seems to go into neutral at random times and won't accelerate. Don't have the funds to take to the dealer but seems like a clutch problem like everyone else.

NHTSA ODI 11464629

I was driving and my car started to have no power on shift then while driving down the highway my car shifted into neutral. I had to bail off to the side of the very dangerous road. I contacted Ford to have this issue fixed and they said it would be over a year for them to get me a new part. I do not fell safe driving this car and they offered me no help with this.

NHTSA ODI 11464427

Transmission problems at all speeds will like some help from ford

NHTSA ODI 11463738

the car jolts once you start driving from a complete stop. then i will be in DRIVE but all of a sudden it is like i am in NEUTRAL and i loose all speed and cant go anywhere. its scary and i have almost been rearended several times.

NHTSA ODI 11463329

The contact owns a 2014 Ford Focus. The contact stated while accelerating from a complete stop, the accelerator pedal was depressed but the vehicle failed to respond. There was no warning light illuminated. The contact released the accelerator pedal for a moment and then depressed the accelerator pedal again and the vehicle responded. The contact stated that the failure had been reoccurring. The contact stated that the transmission clutch was replaced several times and the transmission control module (TCM) was updated several times; however, the failure persisted. The vehicle was taken back to the dealer where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The manufacturer referred the contact to the NHTSA. The failure mileage was approximately 20,000.

NHTSA ODI 11463244

The contact owns a 2014 Ford Focus. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to a local Pep Boys where it was diagnosed that the transmission clutch had failed. The vehicle was towed to a transmission specialist where it was diagnosed that the transmission had failed and needed to be rebuilt. The contact stated that the vehicle was repaired; however, the vehicle was jerking while driving. The vehicle was taken back to an independent mechanic who informed the contact that the failure was associated to a recall. The vehicle was taken to the dealer where it was diagnosed that the transmission control module needed to be replaced under NHTSA Campaign Number: 13V523000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the vehicle had remained at the dealer for three months. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 113,878.

NHTSA ODI 11461454

The contact owns a 2014 Ford Focus. The contact stated that while accelerating from a stationary position, the vehicle would jump, vibrate, and shudder and would not immediately properly accelerate. In addition, the check engine light would illuminate as the failure occurred. The vehicle was taken to the local dealer who diagnosed that the transmission clutch was faulty and needed to be replaced. The clutch was replaced but the failure reoccurred. The contact indicated that the clutch had been replaced on four separate occasions. The manufacturer was notified of the recent failures but no assistance was offered. The failure mileage was 50,000.

NHTSA ODI 11460769

The contact owns a 2014 Ford Focus. The contact stated that while driving at various speeds, the vehicle stalled. The contact stated that the transmission overheating warning light was illuminated. The contact stated that several other unknown warning lights were illuminated. Additionally, the vehicle shuddered and hesitated while attempting to accelerate. The contact stated that the vehicle was taken to the dealer and the transmission control module was replaced. The contact stated that the check engine warning light was illuminated. The contact returned the vehicle to the dealer however, the mechanic was not able to successfully identify the cause of the failure. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the vehicle was no longer under warranty. The approximate failure mileage was 25,000.

NHTSA ODI 11460789

The contact owns a 2014 Ford Focus. The contact stated while driving approximately 55 MPH, the transmission slipped from drive into neutral with the check engine warning light illuminated. The contact veered to the side of the road and restarted the vehicle. The contact then continued to drive. The contact stated that the failure reoccurred while driving. The vehicle was taken to the used car dealer it was purchased from. The vehicle was then taken to an authorized dealer where a software update was completed; however, the failure persisted. The vehicle was taken to a transmission specialist where it was diagnosed that the transmission needed to be rebuilt and the clutch needed to be replaced. Additionally, transmission software needed to be updated. The vehicle was repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA for assistance. The failure mileage was approximately 99,486.

NHTSA ODI 11460547

The contact owns a 2014 Ford Focus. The contact stated while driving 25 MPH, the vehicle started to jerk. The contact stated that the check engine warning light was illuminated. The contact was able to park on the side of the road and restart the vehicle. The contact stated she had to park and restart the vehicle several times before reaching her residence. The contact called several local dealers and made them aware of the failure. The contact took the vehicle to an independent mechanic and was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 130,000.

NHTSA ODI 11460469

Improper shifting and loss of power while accelerating. Shuddering at take offs. Feels unsafe.

NHTSA ODI 11459866

2014 FORD FOCUS. CONSUMER WRITES IN REGARDS TO TRANSMISSION SAFETY RECALL. THE CONSUMER STATED THE VEHICLE EXPERIENCED MANY TRANSMISSION ISSUES AS WELL AS OTHER RECALL ISSUES. THE CONSUMER REQUESTED TO BE COMPENSATED FOR THE INCONVIENCES AND NOT HAVING THE REPAIR RESOLVED.

NHTSA ODI 11459230

The contact owns a 2014 Ford Focus. The contact stated that the vehicle was taken in for a routine oil change and the contact was informed that a transmission flush and spark plug replacement was needed. The contact stated a week later the vehicle was taken back to the dealer for the transmission flush and spark plug replacement. The contact stated that while at the dealer the vehicle failed to shift to second gear, fifth gear, and reverse. The contact stated that the dealer informed her that the vehicle needed to be diagnosed. The contact stated she inquired about a clutch recall which the vehicle was previously repaired for in 2015. The dealer stated that they needed to contact the manufacturer for approval of repairs under a recall for the clutch and TCM. The manufacturer was notified of the failure and contacted the dealer to submit the correct paperwork. The vehicle was not repaired. The failure mileage was 93,503.

NHTSA ODI 11458729