What 2,584 owners told NHTSA about the 2014 Ford Focus Bev

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE AT A STOP, THE VEHICLE SHOOK WHEN THE ACCELERATOR PEDAL WAS APPLIED. IN ADDITION, THE VEHICLE JERKED BEFORE ACCELERATING. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHO RESET THE COMPUTER AND REPLACED THE FUEL MODULE, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,200.

NHTSA ODI 10775434

AFTER COMPLETING A STOP, WHEN PRESSING GAS PEDAL, CAR/TRANSMISSION STUTTERS THEN JERKS FORWARD. I'VE TRIED ACCELERATING MORE SLOWLY AND THEN TRIED IT FASTER WITH MORE GAS, BUT IT MAKES NO DIFFERENCE. THE CAR WON'T ACCELERATE FAST ENOUGH TO SAFELY MAKE TURNS BEFORE ONCOMING TRAFFIC. I'VE HAD THIS NEW CAR 11 MONTHS.

NHTSA ODI 10764448

"STOP SAFELY NOW" WARNING LIGHT CAME ON AT ~18K MILES, 17 MONTHS INTO OWNERSHIP, WHILE DRIVING ON EXPRESS WAY AT ~35 MPH. CAR POWERED OFF AFTER COMING TO A COMPLETE STOP AT NEXT STOPLIGHT, WAS STRANDED BEFORE INTERSECTION. CAR DID POWER UP AGAIN AND WAS DRIVEABLE AFTER OPENING AND CLOSING DRIVER DOOR, WAITING SEVERAL MINUTES, AND TURNED POWER OFF AND ON.

NHTSA ODI 10763941

FIRST INCIDENT CAR WOULDN'T START, 2ND INCIDENT TOOK CAR IN FOR LURCHING, SHUDDERING, 3RD INCIDENT ROLLING BACK (CAR STILL SHUDDERING) THEY SAID THIS WAS WITHIN NORMAL SPECS. 4TH INCIDENT HAVE BEEN IGNORING IT (BECAUSE IT IS NORMAL??!!) ... STILL SHUDDERING, LURCHING ON TAKE OFF FROM A STOP, ALSO TIRES ARE MAKING A "TIRE SOUND" SECONDARY TO TRANSMISSION (MOST LIKELY DUE TO TRANSMISSION ISSUES)... BOYFRIEND AND PEP BOYS SAY THIS IS NOT NORMAL THAT ITS THE TRANSMISSION. TAKING IT BACK IN ON THE 15TH OF SEPT. 2015, VERY FRUSTRATING. HAVING BOYFRIEND TAKE IT BACK IN BECAUSE WE BELIEVE THAT AUTOMOTIVE IS STILL A SEXIST INDUSTRY. HAVE 2 CASE NUMBERS GIVEN TO ME. CERTAIN IT IS A LEMON, NOT SURE WHERE TO GO FROM HERE. HATE MY CAR.

NHTSA ODI 10761758

MY DAUGHTER'S FORD FOCUS SHUDDERS AND HESITATES WHEN SWITCHING FROM 1ST TO 2ND GEAR. IT IS AN AUTOMATIC, BUT HAS SOME SORT OF INTERNAL CLUTCH OR SIMILAR DEVICE ACCORDING TO FORD. IT HAS BEEN DOING THIS FOR A FEW MONTHS AND WAS TAKEN INTO THE LOCAL FORD DEALERSHIP FOR REPAIR ON JUNE 10. THE DEALERSHIP SAID THEY HAD TO ORDER THE PART AND THAT IT WAS ON BACK ORDER. THEY ARE TELLING US ALMOST 2 MONTHS LATER THAT IT IS STILL ON BACK ORDER WITH NO PROJECTED SHIP DATE. IT IS A DANGEROUS SITUATION TO HAVE A CAR THAT HESITATES DURING ACCELERATION, AND I'M CONCERNED ABOUT THE SAFETY OF MY DAUGHTER AND GRANDDAUGHTER WHEN THEY ARE IN THIS VEHICLE. ATTEMPTS TO ESCALATE THIS TO FORD CUSTOMER SERVICE OVER THE PAST TWO WEEKS HAVE RESULTED IN NO NEW INFORMATION, NO PROJECTED RESOLUTION AND NO ONE AT FORD CORPORATE TAKING RESPONSIBILITY FOR WHAT I HAVE INDICATED IS A SAFETY ISSUE. PLEASE LET ME KNOW IF THERE ARE STEPS THAT NHTSA CAN TAKE TO ADDRESS THIS SITUATION.

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TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING AT 10 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL ATTEMPTS. THE CONTACT STATED THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE RESULT WAS INCONCLUSIVE. THE CONTACT STATED THAT THE FUEL PUMP WAS REPLACED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.

NHTSA ODI 10746092

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V005000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ODI 10733658

THIS VEHICLE HAS TROUBLE ACCELERATING. WHEN AT A STOPPED POSITION OR DRIVING AT LOW SPEEDS AND YOU TRY TO ACCELERATE THE CAR SPUTTERS, JUMPS, AND ALMOST STALLS OUT. THIS IS EXTREMELY UNSAFE AND INCREASES THE LIKELIHOOD OF BEING HIT FROM BEHIND BY ANOTHER VEHICLE. WE HAVE HAD THIS VEHICLE BACK TO THE DEALER THREE TIMES. THEY ARE EITHER VERY INEPT OR JUST AREN'T CONCERNED ABOUT ACTUALLY FIXING THIS ISSUE. MY DAUGHTER TOOK THE VEHICLE IN ONCE AND THEY TOLD HER SHE HAD TO DRIVE THE VEHICLE FOR 1000 MILES AND THE CAR CAR WOULD FIX ITSELF. MY SISTER OWNS THIS SAME VEHICLE AND IS HAVING THE EXACT SAME ISSUE.

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TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V005000 (FUEL SYSTEM, GASOLINE) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V005000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING AT 70 MPH, THE ENGINE STALLED. THE VEHICLE WAS TAKEN A TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE FUEL PUMP ASSEMBLY, FUEL LINE PRESSURE SENSOR, AND THE IGNITION COIL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 77,500. UPDATED 7/14/15*CN UPDATED 10/12/2017*CN

NHTSA ODI 10714614

DEATH/SAFETY RISK!! ONCE AGAIN DRIVING MY FOCUS ON RAINY WEATHER, AND IT SPUTTERED AND STALLED. HAD TO PULL OFF TO THE SHOULDER TO AVOID SERIOUS REAR END COLLISION. CAR WOULD NOT START FOR APPROXIMATELY 15 MIN. FINALLY STARTED AND ROUGHLY IDLED ENOUGH TO GET OFF THE HIGHWAY SHOULDER. VERY FRUSTRATING. ESPECIALLY AFTER SPENDING APPX $1300.00 TO GET THIS REPAIRED AND SUPPOSEDLY 100% FIXED. COMPLETELY UNACCEPTABLE- NEVER BUYING A FORD AGAIN. GLAD MY WIFE OR DAUGHTER WASN'T DRIVING THIS VEHICLE. NHTSA PLEASE MAKE FORD RECOGNIZE THIS ISSUE AND FIX IT!! CONTACT ME WITH ANY QUESTIONS - AS A QUALITY ENGINEER IN THE AUTOMOTIVE INDUSTRY, I KNOW THIS IS WRONG!! A POTENTIAL WALK CONDITION IS THE WORST CONDITION FROM A SAFETY STANCE. *TR

NHTSA ODI 10714611

VEHICLE BROKE DOWN ON HIGHWAY AND HAD TO PULL OFF TO SHOULDER. TACH RACED AND THE VEHICLE SPUTTERED AND EVENTUALLY STALLED. EMERGENCY PULL OFF TO SHOULDER. EXTREMELY DANGEROUS. AFTER 45 MIN CAR ROUGHLY STARTED, AND I COULD PULL VEHICLE TO A SAFER LOCATION. VERY DANGEROUS! LIMPED THE CAR TO DEALERSHIP. AFTER 6-7 DAYS AND $1300.00 THE DEALERSHIP CLAIMED I HAD A FAILED PUMP ASSEMBLY, SENSOR, AND COIL ASSEMBLY. FUEL INJECTOR #4 WAS REPLACED!! * WEATHER DURING ISSUE WAS RAINY! ** JUST HAPPENED AGAIN - 5/5/2015!! SEE REPORT #2 - SO UNHAPPY WITH FORD FOR MAKING THIS A POTENTIAL WALK CONDITION. PEOPLE CAN DIE FROM THIS! *TR

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TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE HESITATED TO ACCELERATE, LUNGED FORWARD, AND STALLED WITHOUT WARNING. THE CONTACT MENTIONED THAT THE GEARS WERE DIFFICULT TO CHANGE OVER INTO SECOND AND THIRD GEAR. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY REPLACED A SEAL WITHIN THE TRANSMISSION BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHO REPLACED THE CLUTCH BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHO REPLACED THE CLUTCH A SECOND TIME AND A FUEL VACUUM LINE BUT THE FAILURE RECURRED. A FOURTH OCCASION, THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED A THIRD TIME, HOWEVER THE PART WAS ON BACK ORDER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 16.

NHTSA ODI 10714006

THIS MODEL HAS A "STICKY" STEERING WHEEL THAT WILL NOT ALWAYS RETURN TO THE NEUTRAL POSITION WITH OUT DRIVER ASSISTANCE AND NEEDS TO BE CONSTANTLY ADJUSTED TO KEEP THE VEHICLE DRIVING IN A STRAIGHT LINE. YOU CAN ACTUALLY LET GO OF THE STEERING WHEEL WHILE GOING AROUND A GRADUAL CURVE IN THE ROAD AND THE CAR WILL FOLLOW THE CURVE THE WHOLE WAY WITHOUT BREAKING ITS ARCH. IT ALSO SUFFERS FROM DANGEROUS "TORQUE STEERING" WHICH CAUSES THE VEHICLE STEERING TO LOSE CONTROL WHEN YOU ACCELERATE AGGRESSIVELY. IN ADDITION, THE ELECTRIC STEERING REACTS POORLY WITH THE REGENERATIVE BREAKING. IF YOU NEED TO BREAK HARD, THE STEERING WILL SWERVE DANGEROUSLY AND INHIBIT DRIVER CONTROL. I'VE APPROACHED FORD ABOUT THIS AND TAKEN TO THE DEALER SEVERAL TIMES AND THEY SAY THAT'S JUST THE WAY THE CAR IS. I'VE TALKED TO OTHER OWNERS OF THIS TYPE OF CAR AND NOT ALL BUT A GOOD PORTION HAVE HAD SIMILAR PROBLEMS. ONE MAN EVEN SAID HE'S AFRAID TO DRIVE THE CAR 1. FOR SAFETY, BUT 2. BECAUSE IT LOOKS LIKE YOU'RE DRIVING DRUNK BECAUSE YOU HAVE TO CONSTANTLY ADJUST THE STEERING JUST TO KEEP THE CAR IN LINE - LOOKS LIKE YOU'RE SWERVING. LASTLY, THE MILEAGE THEY SAY YOU CAN GET FROM A CHARGE ISN'T ACCURATE AND THEIR APP DOESN'T WORK IN ALL LOCATIONS. NEITHER OF WHICH THEY DISCLOSED BEFORE I LEASED THIS CAR. PLEASE CHECK INTO THIS AS FORD DOESN'T CARE. I'M HAPPY TO ASSIST YOUR INVESTIGATION IN ANY WAY. THANKS! *TR

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WHILE DRIVING CAR SUDDENLY BEGAN TO LOOSE RPM, MOTOR QUIT RUNNING, COULD NOT RESTART. VEHICLE HAD TO BE TOWED. I WAS TOLD THE MOTOR WAS BAD AND WOULD HAVE TO BE REPLACED, THE NEXT DAY WAS TOLD THE FUEL PUMP WAS BAD AND WAS ALL THAT WAS NEEDED REPLACED, THEN WAS TOLD THE PROBLEM WAS CAUSED BY "BAD FUEL" AND NOT COVERED BY MY EXTENDED WARRANTY. I GET GASOLINE AT SAME PLACE, THEY TELL ME THERE HAVE BEEN NO OTHER COMPLAINTS ABOUT PROBLEMS WITH FUEL. ONLY LAST MONTH I NOTICED OIL ON SIDES OF CAR AND THE WATER PUMP WAS REPLACED, WAS TOLD BY MECHANIC AT FORD THAT THE "OIL AND WATER WERE MIXING". ALL THIS SOUNDS A LITTLE TOO WEIRD TO BE HAPPENING TO A 2014 VEHICLE AND I AM NOT HAPPY ABOUT HAVING TO SPEND OVER $500 TO REPAIR A CAR THIS NEW. *TR

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THE VEHICLE HAS IDLE PROBLEMS SO I TOOK IT IN 1 MOUNT AFTER I BOUGHT THE CAR FORD SAID THEY FIXED IT BUT 2 MOUNTS LATER SAME PROBLEM THE CAR ACTUALLY JUMPED SPEED ALL THE SUDDEN AND RAN INTO DIVIDER THE BUMPER WAS WRECKED I TOOK IT TO FORD DEALER IN SAN JOSE THEY TOOK THE CAR IN AGAIN I TRY TO GET ANOTHER CAR BECAUSE IT'S NOT SAFE BUT FORD DENIED ME ,I HAVE SO MUCH ISSUE WITH FORD VEHICLE I HAD 2 FORD DIESEL TRUCKS WITH 6.0 ENGINE I SPENT AROUND 8,000 THOUSANDS DOLLARS FIXING IT NOW MY BRAND NEW CAR NOTHING BUT PROBLEM. I HURT MY NECK WHEN I HIT THE DIVIDER BUT ALL I ASK IS FORD TO BACK UP THERE MISTAKE ON VEHICLES I ALSO BOUGHT A NEW F150 THAT TRUCK RUNS GREAT BACK IN 2001. I JUST DON'T WANT TO DRIVE THAT CAR NO MORE IT'S VERY DANGEROUS. GOOD THING MY KIDS WAS NOT IN THE CAR THAT DAY.[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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I BACKED OUT OF A PARKING SPOT. WHEN I PUT THE CAR IN DRIVE, THE CAR ACCELERATED WITH OUT ME PUSHING THE GAS PEDAL, I ATTEMPTED TO STOP BY APPLYING THE BRAKE AND STRUCK ANOTHER CAR. THE BRAKES COULD NOT STOP MY CAR. *TR

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STOP SAFELY NOW ERROR MESSAGE DISPLAYED ALONG WITH MULTIPLE OTHER ERROR MESSAGES (TIRE FAULT, ENGINE COOLANT ERROR, REAR PARKING SENSOR ERROR, ETC). CAR IS BRAND NEW AND UNABLE TO DRIVE. *TR

NHTSA ODI 10667889

THREE SEPARATE TIMES WHILE BACKING UP FROM PARKING SPACES AND WHILE PULLING FORWARD, THE STOP SAFELY NOW LIGHT CAME ON AND THE CAR LOST ALL POWER. I WAS ABLE TO RESTART AND DRIVE NORMALLY BUT HAVE HEARD OF THIS CONDITION HAPPENING WHILE AT SPEED. CAR IS IN DEALERSHIP FOR REPLACEMENT OF HIGH VOLTAGE WIRING HARNESS. *JS

NHTSA ODI 10662049

THIS VEHICLE HESITATES UPON ACCELERATION, LOWERS RPMS, JERKS MAKING A CLICKING NOISE AND REVS UP THE RPMS ONCE IT ACCELERATES IT HAS HESITATION AND IS NOTIFIABLE THAT THE TRANSMISSION IS CHANGING GEARS THERE IS A LAG AS IF IT WAS A MANUAL AND THE OPERATOR COULD NOT CHANGE GEARS APPROPRIATELY. THE VEHICLE ALSO TENDS TO ROLL IN A REVERSE MOTION AS IF IN REVERSE UPON INCLINATION. UPON ENGAGING THE BRAKES THERE IS A POPPING NOISE. THE VEHICLE ALSO SOUNDS AS THOUGH IT HAS THE KEY IN AND ISN'T TURNED OVER COMPLETELY TO START AT TIMES VEHICLE IT TURNED OFF, IN PARK, WITHOUT KEY IN THE IGNITION, AND REMAINED THIS WAY FOR ANY PERIOD OF TIME. THIS 2014 FORD FOCUS WAS MANUFACTURED 6-17-2014 IN THE MICHIGAN ASSEMBLY PLANT. *TR

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UPON ACCELERATION, CAR HESITATES, STUTTERS, SHAKES AND MAKES A GRINDING NOISE. WHEN ENTERING THE HIGHWAY, IT REALLY HESITATED AND TOOK LONGER THAN USUAL TO GET TO THE SPEED LIMIT. HENCE, SOMEONE WAS COMING UP QUICKLY BEHIND ME AND WAS VERY IRATE WITH ME. THIS COULD HAVE CAUSED AN ACCIDENT OR SOMETHING OTHER . . . LIKE ROAD RAGE BY THE OTHER DRIVER. *TR

NHTSA ODI 10652097

3 MILES AFTER LEAVING THE PARKING LOT WITH MY MOM AND 2 KIDS IN THE CAR THE "STOP SAFELY NOW" WARNING FLASHED AND THE CAR LOST POWER. I FOUND SIMILAR COMPLAINT 10512459. I HAD TO PULL OVER IN THE BIKE LANE, TURN OFF THE CAR AND RESTART IT UNTIL POWER WAR RESTORED. SAME THING HAPPENED NEXT DAY RIGHT AFTER LEAVING HOME. NOW I AM AFRAID TO GO OUT ON THE HIGHWAY OR ON NARROW COUNTRY ROADS WITH THIS CAR. *TR

NHTSA ODI 10610951

WHILE CRUISING AT A STEADY 65MPH IN RUSH HOUR TRAFFIC ON THE INTERSTATE MY VEHICLE UNEXPECTEDLY WENT INTO WHAT THE FORD DEALER LATER CALLED "LIMP MODE." THE CAR LOST ALMOST ALL ITS POWER AND AT FIRST SEEMED TO BE STALLED. I WAS UNABLE TO ACCELERATE AND THE SPEED GRADUALLY DROPPED. THERE WERE TRACTOR-TRAILERS MERGING ONTO AND OFF THE INTERSTATE, AND I HAD A FEARFUL SENSATION OF GOING UP UNDER ONE. THERE WAS TOO MUCH TRAFFIC TO "BACK OFF" AND GO BEHIND THEM, AND I HAD NO ACCELERATION TO GET AROUND. IT FELT LIKE I WAS GOING TO BE "RUN OVER," AND I'M NOT SO SURE THE TRACTOR-TRAILER DRIVERS COULD EVEN SEE ME. AT THE NEXT EXIT I IMMEDIATELY LEFT THE INTERSTATE AND PULLED INTO A GAS STATION, TURNING OFF THE ENGINE. TAKING OFF AND ACCELERATING FROM THE INTERSTATE EXIT TO THIS STATION WAS ACTUALLY VERY DIFFICULT. IT FELT LIKE I WAS GOING TO CAUSE AN ACCIDENT BECAUSE THE CAR DID NOT HAVE ENOUGH ACCELERATION TO PROPERLY MANEUVER. I WAS NOT SURE WHAT HAPPENED AND IMMEDIATELY CALLED THE SERVICE DEPARTMENT AT THE NEAREST FORD DEALER. I SPOKE WITH A LADY WHO SEEMED VERY KNOWLEDGEABLE ABOUT THE PROBLEM, (WHICH ACTUALLY WORRIES ME BECAUSE THAT MAKES IT SEEM LIKE A COMMON ISSUE), BUT OFFERED NO SOLUTION. SHE ALMOST SEEMED SLIGHTLY "IRRITATED," AS IF IT WAS SOMETHING SHE HAD "EXPLAINED MANY TIMES BEFORE." SHE SAID "TURN THE CAR OFF FOR ABOUT 10-15 MINUTES AND LET THE COMPUTER RESET. IF THERE IS A MAJOR PROBLEM IT WILL STILL BE IN 'LIMP MODE,' BUT MORE LIKELY IT WAS A FLUKE AND WILL TURN OFF." I ASKED, "WHY DID THIS HAPPEN? IT'S ONLY SIX MONTHS OLD AND I WAS JUST CRUISING DOWN THE HIGHWAY." HER RESPONSE WAS 'YEAH, IT JUST HAPPENS.'" I PERSONALLY FEEL LIKE THIS IS SOMETHING THAT COULD BE WIDESPREAD AND NEEDS INVESTIGATION. IT FELT LIKE A HIGHLY DANGEROUS SITUATION, AND IS APT TO REPEAT ITSELF. THE DEALER OFFERED NO IMMEDIATE SOLUTION OTHER THAN, "LET'S JUST SEE WHAT HAPPENS." *TR

NHTSA ODI 10611135

THIS ISSUE STARTED MAY OF 2014 WHEN MY VEHICLE WAS AT 13,000 MILES. WHEN AT A STOP LIGHT AS I RELEASE MY FOOT FROM THE BRAKE THE CAR WILL SHAKE IN IDLE. ONCE I PRESS ON THE GAS THE RPMS WILL SLOWLY GO TO AROUND 2000 RPMS. AT THIS POINT THE ENTIRE CAR WILL SHAKE THEN JUMP INTO THE NEXT GEAR. THIS IS HIGHLY UNSAFE AS THE CAR WILL JUMP FORWARD. I HAVE ALMOST HIT SEVERAL VEHICLES IN FRONT OF ME BECAUSE OF THIS ISSUE. LUCKLY NOTHING HAS HAPPENED YET HOWEVER THE DEALERSHIP SAYS IT IS OPERATING WITHIN NORMAL PARAMETERS ESTABLISHED BY FORD. I HAVE TAKEN IT IN ON TWO OCCASIONS AND AM GOING TO A DIFFERENT DEALERSHIP FOR A SECOND OPINION. FROM MY DISCUSSIONS WITH FORD'S CUSTOMER SERVICE THE PROBLEM CANNOT BE FIXED AS NOTHING HAS BEEN DIAGNOSED. IF THEY WOULD DRIVE THE CAR FOR MORE THEN A COUPLE MILES THEY WOULD FEEL THE ISSUE. I DO NOT FEEL SAFE IN MY BRAND NEW FORD ANYMORE. THIS ISSUE HAS CONTINUED TO OCCUR ON A DAILY BASIS. *JS

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