What 2,584 owners told NHTSA about the 2014 Ford Focus Bev

The transmission control module cause my car to only work in drive. I was in a rural area without adequate resources or any warning that the module would go out. After being able to get if eventually towed to a dealership they fixed the tcm module and then informed that the clutch in my vehicle with an automatic transmission was out and the vehicle was now stuck in reverse. The clutch going out is a result of the tcm component wearing out the clutch this information was provided by a ford mechanic. Both the parts are faulty in the vehicle leaving drivers stuck in places without any warning that they will soon need to be serviced. Ford covers repairs for some of these things under their customer satisfaction program; however, that does not remedy the fact that the parts are faulty and will need constant repair throughout the vehicles lifetime.

NHTSA ODI 11518046

The contact owns a 2014 Ford Focus. The contact stated that while attempting to reverse, the vehicle remained stuck into neutral(N). The vehicle was pushed with assistance. There was no warning light illuminated. The vehicle was towed to an unknown dealer, where a repair was completed for the TCM failure; however, the failure reoccurred several times. Additionally, the contact stated that the transmission was slipping in and out of gear. The vehicle was taken to a second dealer, where it was diagnosed that the TCM had failed and needed to be replaced. The dealer related the failure to NHTSA Campaign Number: 13V523000 (Power Train). The vehicle was not repaired. The manufacturer was notified of the failure. The contact was awaiting a call back from the manufacturer. The failure mileage was approximately 50,000.

NHTSA ODI 11517719

Car stalls, shakes,won’t accelerate properly, won’t go passed 35mph, engine fault light comes on, and car goes into limp home mode.

NHTSA ODI 11516957

My Ford Focus died on me at a stop sign, when trying to start it sounded it seemed like it ran out of gas, put gas in and it leaked out onto the ground. I had it towed to the Sewell Ford in Fayetteville AR 72703. They replaced the R Tube Asv-Fuel Vapour Separa, Fuel Cannister-fuel vapour store, E Tank Esy-Fuel, Ax Sender and Pump Asy and AA Gasket. They said this happened because of pressure in the gas tank. They looked up the recall, that this is associated with and a Ford location in Frisco said it didn't need to be fixed. Obviously it did. I paid 3,173.88 for the repair work. I called Ford Corp number and they stated same as the other Ford location is we closed out without being repaired. Is there anything i can do?

NHTSA ODI 11515737

POWER STEERING ASSIST, FAILURE: ENGINE FAILURE TO START: POWER BRAKE ASSIST, FAILURE: TRANSMISSION CONTROL MODULE, FAILURE: CLUTCH FAILURE AND SHIFT ROUGHNESS:. CAR UNUSEABLE FOR THREE YEARS WITHOUT BECAUSE OF PARTS INAVAILABILITY: This type even happened mutiple times because of the transmission control module failure. The first sign of problems was shuddring and rough shifting beginning with about 30,000 miles on the vehicle Multiple trips to the Ford Dealerships resulted in Unsatisfactory action by Ford Motor company to repair the problem The result was safety problems like stalling and losing power steering and brake assist in traffic. It displayed multiple system failure warnings when it failed, Steering asist, Brake assist, ABS, transmission position light was in park while driving. We tried to get repairs done but they just kicked it down the road till we fought with the car to get 160,000 miles out of it because there was no other choice and they denied there was a problem. It was completely unserviceable beginning on the shown date because the clutch control and transmission control module have been faulty, It has started a few times but will not shift properly and the clutch is faulty because of the control module being bad. We paid to have the control module replaced when it became available, but the vehicle is not servicable because the clutch and flywheel are damaged from the module being faulty. This should have been a safety recall as soon as the problem was discovered, but it was hidden and the owners of these vehicles have had to deal with it over the last 10 years. Any of these cars on the road are just as dangerous as this one It.is still at the shop 4 months after they tried to patch it awaiting the determination of whether a clutch recall will fix it or not. These owners of these cars are driving time bombs if they are not able to react to the problems listed in traffic.

NHTSA ODI 11515515

The contact’s daughter owns a 2014 Ford Focus. The contact stated that while her daughter was driving at an undisclosed speed, the vehicle failed to accelerate as needed. The contact stated that the vehicle jerked while shifting gear. No warning lights were illuminated. The vehicle was taken to the dealer where it was diagnosed that the clutch and the clutch seals needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the vehicle warranty had expired and to call the NHTSA Hotline for assistance. The failure mileage was approximately 74,000.

NHTSA ODI 11515450

My daughter purchased a 2014 Ford Focus in August of 2021 with roughly 35,000 miles. She was starting college as a full time student and needed a dependable vehicle.....which she DID NOT get. Zeck Ford in Itasca, Tx is where this was purchased and they KNEW of the issue regarding the TCM in this particular vehicle. This vehicle should have never been on that lot for sale. Ford recently closed this dealership in Feb/March 2023. The car did great till about Spring/Summer of 2022. It suddenly started jerking and check engine light would come on. It appeared it was possibly a loose cable...it was not. It drove fine till Oct of 2022 and again did the same thing. Contacted local dealership and we were THEN told of the issue with the TCM. We were also told all we could do was wait untill it acted up again bring it in to the dealership so that they could open a ticket. Well it never acted up in proximity to a dealership. It happened again in Dec of 2022. This time with the rmps revving up so far the vehicle would not drive and she had to have it towed paying out of her pocket. Today, April 3, 2023 she was on her way to school and it stalled on her TWICE going down the interstate. My husband and I had to go get her and he somehow managed to get it back to our house. She did purchase an extended warranty but they helps none in this situation . At this point we were at a loss of what to do. The dealership that has been trying to help us has informed us numerous times that they have not received the TCM part in their dealership in 2 YEARS!!!!! They currently have 2 identical vehicles like my daughters on their lot that DO NOT DRIVE due to this issue and have been sitting there for almost a year. I have reached out to Ford to no avail. Ford and ALL ford dealerships knew of this issue in Feb 2017 but continued selling this vehicle.

NHTSA ODI 11515292

BCM failed the mechanic states that it is corroded moisture in the dashboard causing the brand new battery to die and car not function

NHTSA ODI 11514921

2014 Ford Focus transmission has been giving me problems for years, It shudders badly. I am afraid to drive the car, It has been diagnosed.with needing a transmission. Ford has told me that that is how it supposed to run, Please take a look at all the transmission problems of the ford focus that people continue to have today. This is truly a safety issue. The cars are still on the highway. Having zero recalls doesnt make the road safe if someone doesnt listen and solve the problem of ford focus transmission.

NHTSA ODI 11514359

The contact owns a 2014 Ford Focus. The contact stated that while the transmission was shifted into 1st gear, the vehicle failed to move. The contact revved the engine and the vehicle responded as needed. The vehicle was taken to an independent mechanic, who diagnosed that the clutch and flywheel needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 34,000.

NHTSA ODI 11513198

The contact owns a 2014 Ford Focus. The contact stated that while driving at various speeds, the vehicle was shuddering, and the transmission was slipping. The contact stated that the failure occurred on several occasions. Additionally, the contact stated that upon shifting from park(P) to drive(D), the vehicle hesitated. The contact turned the vehicle off, and the vehicle failed to restart after several attempts. The check engine warning light was illuminated. The vehicle was towed to a local dealer, where it was diagnosed that the transmission control module (TCM) needed to be replaced. The part was replaced; however, the dealer diagnosed that the clutch also needed to be replaced. The vehicle remained at the dealer. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the warranty had expired and advised to file a complaint with the NHTSA Hotline. The approximate failure mileage was 40,000.

NHTSA ODI 11513281

Trunk will randomly open while at a high rate of speed. Has happened several times while driving on the highway it will just pop open for no reason.

NHTSA ODI 11513105

Transmission slipped sending me like a rocket

NHTSA ODI 11512756

The contact's mother-in-law owns a 2014 Ford Escape. The contact stated while driving from a complete stop, the vehicle was shuddering and hesitated while responding. The contact's mother-in-law was able to continue driving; however, the failure reoccurred, and the transmission was slipping while driving. The vehicle was taken to the dealer, where the transmission clutch was replaced twice within a year and two months; however, the failure reoccurred. The vehicle was taken to the dealer, where the transmission control module (TCM) was replaced and reprogrammed, and the transmission clutch position was adjusted under warranty. Additionally, the vehicle was test-driven; however, the failure persisted. The vehicle was taken back to the dealer, where it was diagnosed that the transmission clutch needed to be replaced at the owner's expense as the warranty had expired. The manufacturer was notified of the failure but did not provide any assistance. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 10,000.

NHTSA ODI 11512822

When driving the car will just shut itself down. We took the car to a Ford dealership in Sterling Colorado in October of 2021 and was told that there was a recall on the electronic control module, transmission control module and that due to Covid it would take up to 8 months for the part to come in. When we contacted the dealership at the end of the 8 month wait they stated that they couldn’t repair the car to take it to a different dealership in Wray Colorado . We were again told that it could take several months to get the part in, we waited for several months for the part and it still didn’t come in. We contacted Ford about the issue and they told us to take the car back to the first dealership and have them put it on the computer just to confirm that it was the electronic control module, transmission control module and it would be taken care of. We did that and now Ford is telling us that they won’t fix the car because they can’t get the part, they want us to pay for a new transmission at the tune of $8000.00 and said that since the car was over 80,000 miles and out of the original warranty they won’t cover the repair for a new transmission. The dealership said the only way to fix the car is to have a new transmission control module or a new transmission. The recall on the transmission module covers the car up to 150,000 miles and our car has under 127,000 miles on it. We have tried since 2021 to get this taken care of.

NHTSA ODI 11512637

The radio made unpredictable loud booming and crackling noises even with the radio turned off and including when the car engine was initially turned off until all courtesy lights were off. These jolting noises scared me, caused me to be a tense and distracted driver and potentially prohibited me from hearing outside sounds I should have been aware of. The independent service center confirmed this was a recognized problem with this vehicle. Other than the repair center, the problem has not been inspected by others. There were no warning signs of the problem.

NHTSA ODI 11512560

The contact owns a 2014 Ford Focus. The contact stated while driving 70 MPH, the vehicle failed to shift gear as needed or accelerate properly. The contact stated that the vehicle was losing motive power and stalling while driving. There was no warning light illuminated. The contact pulled over to side of the road and turned off and restarted the vehicle; however, the failure persisted. The vehicle was taken to the dealer and the dealer stated that the clutch needed to be replaced. The vehicle was repaired. The manufacturer was contacted, and the manufacturer advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was 56,161.

NHTSA ODI 11512392

Transmission fault!!! Once I noticed the previous recall on the gas tank valve it ultimately stopped my vehicle. I cannot drive it due to first running out of gas from fault in miles to empty. Car would out of nowhere stop driving as well as barely start. The gas already reading incorrect, the. Now the transmission light continues to come on. I almost crashed more than once with kids in the car due to it after 2hours of driving fine, immediately stopping and not allowing the car to drive. Gas tank recall when sent into the dealership yet the issue is still there. It is obvious because the miles to empty are still wrong cause me to possibly put too much has not enough gas. It is very unsafe to drive.

NHTSA ODI 11512171

Transmission on these fords are bad!!!!not only me but everyone I know with a ford focus has had some issue with their transmission. My car has spontaneously stopped driving while kids in car. Transmission fault service light and engine light will immediately come on when car starts or it will give you about 1 mile to drive before it shuts car down. Recently dealership “fixed recalls” fuel tank. It is not fixed. I also believe it is the reason my transmission fault come on. I have had the car since April 2022 drove for a few month ran out of gas, because I believed it was wrong because it always is ultimately I only ran out of gas. Since that day I’ve had major issues. The transmission light was never on until a few months ago, it did use to stall when attempting to start. It would show up spontaneously and once it happens there is nothing you can do. It is very dangerous! I have gotten recalls “fixed” drove the vehicle for 2hours the miles to empty were still reading wrong, dealership said give it a few miles. It never changed, it is still wrong I’m pretty sure this issue of the fuel tank has brought on transmission issues that are very alarming and costly. The dealership did not successfully fix the issue with the fuel tank because of the obvious of the miles to empty, also engine light came back on, and ultimately did shut the car back down.

NHTSA ODI 11512177

Car stuttered and stalled while driving

NHTSA ODI 11511914

The contact owns a 2014 Ford Focus. The contact stated that while operating the vehicle and depressing the accelerator pedal, the vehicle would not properly accelerate. While attempting the accelerate from being stationary, the vehicle would not immediately accelerate. The cause of the failure was not yet available. The manufacturer and local dealer were notified of the failure, but no assistance was available. The failure mileage was 130,000.

NHTSA ODI 11511918

The contact owns a 2014 Ford Focus. The contact stated that after turning off the vehicle, the engine remained running. There was no warning light illuminated. The contact stated that the failure had been draining the battery. The contact’s husband had to disconnect the battery after turning off the vehicle in order to prevent the battery from being drained. The vehicle was taken to the dealer. The vehicle was not diagnosed nor repaired. The contact related the failure to Ford Campaign Number: 15C06. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The failure mileage was unknown.

NHTSA ODI 11512026

The transmission slips and shudders, when taking off from stop, also when driven a long distance transmission with slip and shudder. Yes it is available for inspection upon request Safety is that could be rear ended causing severe injury to myself or other driver. No the vehicle has not been inspected No warning lights

NHTSA ODI 11511619

The contact owns a 2014 Ford Focus. The contact stated that after refueling the vehicle, the vehicle failed to immediately start. Additionally, while operating the vehicle, the check engine warning light remained illuminated. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 100,000.

NHTSA ODI 11511238

The contact owns a 2014 Ford Focus. The contact stated while driving approximately 50 MPH, the wrench symbol warning light illuminated. The contact pulled over and parked the vehicle. The vehicle was turned off and failed to restart. The vehicle was towed to the local dealer where it was diagnosed that there was an internal coolant leak and that the high voltage battery needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 100,305.

NHTSA ODI 11510805