What 2,584 owners told NHTSA about the 2014 Ford Focus Bev

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT ANY SPEED, THE VEHICLE JERKED FORWARD AND INTERMITTENTLY STALLED. THE DEALER INFORMED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V514000 (STEERING). THE VEHICLE WAS REPAIRED UNDER THE RECALL BUT THE FAILURE REOCCURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 23,000.

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"STOP SAFELY NOW" WARNING LIGHT CAME ON AT ~18K MILES, 17 MONTHS INTO OWNERSHIP, WHILE DRIVING ON EXPRESS WAY AT ~35 MPH. CAR POWERED OFF AFTER COMING TO A COMPLETE STOP AT NEXT STOPLIGHT, WAS STRANDED BEFORE INTERSECTION. CAR DID POWER UP AGAIN AND WAS DRIVEABLE AFTER OPENING AND CLOSING DRIVER DOOR, WAITING SEVERAL MINUTES, AND TURNED POWER OFF AND ON.

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TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING AT 10 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL ATTEMPTS. THE CONTACT STATED THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE RESULT WAS INCONCLUSIVE. THE CONTACT STATED THAT THE FUEL PUMP WAS REPLACED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.

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STOP SAFELY NOW ERROR MESSAGE APPEARS WHEN TRYING TO START THE CAR, OFTEN. THE ERROR DISABLES THE CAR. SOMETIMES THE CAR WILL WORK IMMEDIATELY AFTER RESTARTING AND SOMETIMES I JUST HAVE TO TRY AGAIN LATER IN THE DAY AFTER FINDING ALTERNATIVE MODES OF TRANSPORTATION FOR THE TIME BEING. MOST OFTEN OCCURS WHEN CONDITIONS OR DAMP LIKE EARLY MORNING OR FOLLOWING RAIN.

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TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE STALLED, JUMPED A CURB, AND CRASHED INTO A SIGN. THE AIR BAGS DID NOT DEPLOY AND THE SAFETY BELT FAILED TO LATCH WITHOUT WARNING. THE VEHICLE HAD TO BE TOWED TO A BODY SHOP. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V005000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO A DEALER, BUT IT WAS NOT DIAGNOSED DUE TO NOT BEING AUTHORIZED BY THE LEGAL DEPARTMENT TO REMEDY THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE CONTACT SUSTAINED TWO BLACK EYES AND CURRENTLY HAS AN UMBILICAL HERNIA. THE CONTACT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 17,000.

NHTSA ODI 10744874

WHEN TRYING TO ACCELERATE IN THE CAR THE TRANSMISSION SHUDDERS AND CAUSES THE VEHICLE TO STALL. THE TRANSMISSION HAS ISSUES SHIFTING AND CAUSING THE VEHICLE TO JERK.

NHTSA ODI 10743941

"STOP SAFELY NOW" WARNING AND MOTOR SHUT DOWN WHILE DRIVING ON CITY ROADS. THE CAR WAS PUSHED TO A NEARBY PARKING LOT. HAS BEEN AT THE DEALERSHIP FOR NEARLY 2 MONTHS DUE TO A BACKORDER OF A HIGH VOLTAGE POWER CABLE. FORD HAS BEEN UNHELPFUL AND IS NOT TAKING RESPONSIBILITY FOR THE PART BACKORDER. THEY ARE CLAIMING THE BACKORDER IS THE MANUFACTURER'S RESPONSIBILITY AND NOT THEIR OWN.

NHTSA ODI 10733156

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE AT A COMPLETE STOP ON AN INCLINE, THE VEHICLE WOULD SOMETIMES ROLL FORWARDS OR BACKWARDS. IN ADDITION, THE VEHICLE WOULD OCCASIONALLY LUNGE FORWARD. THE VEHICLE WOULD ALSO STALL AND THE LIGHTS ON THE INSTRUMENT PANEL AND THE HAZARD LIGHTS WOULD ILLUMINATE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE COMPUTER ADAPTIVE LEARNING SENSOR NEEDED TO BE ADJUSTED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 21,000. MA 10/2 UPDATED 11/08/2017*CN

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THE VEHICLE HAS REPORTED "STOP SAFELY NOW" AND DOESN'T START. LUCKILY THE CAR IS PARKED IN THE GARAGE. THIS IS THE SECOND TIME OF HAPPENING WITHOUT ANY FURTHER DIAGNOSTIC DETAILS OR WARNING. LAST TIME THIS HAPPENED IN THE MIDDLE OF THE ROAD WHILE DRIVING AND SHUT THE POWER TO THE WHEELS COMPLETELY.

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TL* THE CONTACT OWNS A 2014 FORD FOCUS ELECTRIC. WHILE DRIVING AT APPROXIMATELY 20 MPH, THE ENGINE STALLED WITHOUT WARNING. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 3,950. ...UPDATED 07/30/15 *BF UPDATED 09/08/15*LJ THE CONSUMER STATED THE DEALER ADVISED THE FAILURE WAS CAUSED BY AN ELECTRIC BATTERY FAILURE. UPDATED 11/9/2015 *JS UPDATED 10/26/2017*CN

NHTSA ODI 10726792

SEVERAL TIMES THE SUN ROOF INTERMITTENTLY DOES NOT CLOSE. ONCE IT'S OPEN, IT WILL EITHER NOT STAY OPEN OR WILL NOT CLOSE AT ALL. IT REPEATEDLY OPENS AND CLOSES OVER AND OVER AND STOPS WHEN THE SUN ROOF IS OPEN. SOMETIMES AFTER 10 OR TWENTY TIMES IT STOPS AT OPEN POSITION OR IT WILL CLOSE. THERE IS NO WAY TO CLOSE IT UNLESS TRYING OVER AND OVER UNTIL IT FINALLY CLOSES. SOMETIMES IT WILL NOT CLOSE AT ALL NO MATTER HOW MANY TIMES OF TRYING AND MUST WAIT UNTIL SOME OTHER TIME TO GET IT TO CLOSE. SPEED OF DRIVING OR WEATHER CONDITIONS SEEM IRRELEVANT TO THE CONDITION. IT DOESN'T MATTER IF THE CAR IS TURNED OFF AND THEN RE-STARTED.

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TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE ACCELERATING FROM A STOP, THE ENGINE STALLED WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE DEALER DIAGNOSED THAT THE CLUTCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V495000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS APPROXIMATELY 2,000. UPDATED 7/13/15*CN

NHTSA ODI 10716523

WHILE DRIVING DOWN A MAJOR LOCAL ROAD, THE CAR COMPLETELY LOST DRIVING POWER (ACCESSORIES STILL WORKED) AND A WARNING LIGHT ON THE DASHBOARD CAME ON SAYING "STOP SAFELY NOW!". MY WIFE WAS BARELY ABLE TO PULL OVER AND WE WERE UNABLE TO GET THE CAR MOVING AGAIN, EVENTUALLY TOWING IT TO THE DEALERSHIP. WHEN WE PICKED THE CAR UP THEY STATED THAT A CONNECTION TO THE HIGH VOLTAGE BATTERY CAME LOOSE AND THEY'VE FIXED IT. YESTERDAY, WHEN ATTEMPTING TO START THE CAR, THE SAME WARNING MESSAGE CAME ON AND THE CAR WOULD NOT START. WE ONCE AGAIN HAVE HAD THE CAR TOWED TO THE DEALERSHIP. THE DEALER CALLED ME THIS MORNING SAYING THE CAR "WORKS FINE" WHICH MAKES ME MORE CONCERNED SINCE CLEARLY THIS ISSUE IS NOW TOTALLY UNPREDICTABLE. *TR

NHTSA ODI 10713386

WHILE DRIVING MY 2014 FORD FUSION EV, THE STOP SAFELY NOW WARNING SOUNDED AND THE STOP SAFELY NOW WARNING ERROR DISPLAYED. THE CAR IMMEDIATELY LOST POWER AND STRANDED ME IN THE MIDDLE OF THE ROAD. THIS OCCURRED IN FRONT ON MY HOME. MY HUSBAND WAS ABLE TO RESTART IT. I DROVE THE CAR AND WITHIN SECONDS, ONCE AGAIN EXPERIENCED THE STOP SAFELY NOW WARNING AND IMMEDIATE POWER LOSS. THE CAR WAS TOWED TO THE FORD DEALER. *TR

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THE CAR SHUDDERS, JERKS AND SLIPS OUT OF GEAR ... FORD WON'T DO IT AND LET ME BUY THE CAR WITHOUT SAYING A WORD EVEN THOUGH THEY KNEW THE HUNDREDS OF COMPLAINTS AND LAWSUITS THEY HAVE HAD IN THE PAST. *TR

NHTSA ODI 10703305

WAS TAKING OFF FROM WORK - BARELY GOT OUT OF THE PARKING LOT AND THE CAR CAME UP WITH THE WARNING LIGHT AND SAID TO PULL OVER. BARELY PULLED OVER THE CAR SHUT OFF. DEALER HASN'T REALLY HAD TO WORK ON THEIR ELECTRIC CARS, HAD TO CONTACT THEIR ENGINEERING DEPARTMENT. NOW THEY SAY THEY HAVE TO REPLACE THE ELECTRICAL HARNESS OF THE CAR. CAR ALSO DOESN'T GRIP THE ROAD WHEN AT A STOP AND TRYING TO DO A QUICK PULL OUT TO MERGE INTO TRAFFIC. *TR

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THE VEHICLE SHUT OFF WHILE LEAVING THE FREEWAY. *TR

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TRACTION CONTROL ISSUE.... DURING SNOWSTORM , TRYING TO DRIVE UP A HILL WITH A LEFT HAND TURN , TIRES LOST TRACTION AND CAR ELECTRONICALLY REDUCED RPM SPEED... LOSS OF SPEED ALMOST SENT CAR SIDEWAYS INTO DITCH. HAD TO TURN AROUND AND GET RUN AT HILL 4 MORE TIMES.... EACH TIME WHEN TRACTION WITH TIRES WAS BROKEN ...RPMS WERE DROPPED TO NOTHING LEAVING CAR STOPPED NEAR STALLING IN MIDDLE OF HILL. WILL BE DEALING WITH DEALERSHIP SOON.. I FEEL THAT THE FIX FOR THIS IS GOING TO BE REMOVE FUSE FOR TRACTION CONTROL.....OR DISABLE TRACTION CONTROL SYSTEM.. THIS CAR IS A STICK SHIFT... I CAN SEE HOW ANOTHER 120 REPORTS ON THIS PAGE WITH AUTO TRANSMISSIONS, MAY BE THE SAME ISSUE..... *TR

NHTSA ODI 10668535

STOP SAFELY NOW ERROR MESSAGE DISPLAYED ALONG WITH MULTIPLE OTHER ERROR MESSAGES (TIRE FAULT, ENGINE COOLANT ERROR, REAR PARKING SENSOR ERROR, ETC). CAR IS BRAND NEW AND UNABLE TO DRIVE. *TR

NHTSA ODI 10667889

DURING DRIVING IN THE RAIN AND THE CAR HAD THE "STOP SAFELY" LIGHT COME ON AND IT STALLED IN THE MIDDLE OF THE ROAD. I HAD MY KIDS WITH ME AND TRAFFIC BEHIND ME WHEN THIS HAPPENED. THIS HAPPENED TWICE IN A MATTER OF COUPLE OF HOURS. IT AGAIN HAPPENED ON DECEMBER 3, AS I BRAKED AT A RED LIGHT. *JS

NHTSA ODI 10661955

BRAND NEW 2014 FORD FOCUS ELECTRIC - LESS THAN 200 MILES ON ODOMETER. DRIVING ON 35MPH ROAD DURING EVENING RUSH HOUR THE CAR SUDDENLY FLASHED A "STOP SAFELY NOW" WARNING ON THE DASH. AS I LOOKED FOR A PLACE TO PULL OVER THE CAR SHUT DOWN COMPLETELY (DASH GAUGES WENT DARK...ESTIMATED LESS THAN 10 SECONDS AFTER WARNING MESSAGE). FORTUNATELY I WAS ABLE TO COAST INTO A PARKING LOT BECAUSE I WAS AT SPEED BUT I LOST POWER STEERING. HEADLIGHTS FLICKERING, RELAYS CLICKING, ETC. I CALLED FORD ROADSIDE ASSISTANCE FOR A TOW. HAD THIS HAPPENED AT A FASTER SPEED ON A HIGHWAY, I OR OTHER DRIVERS COULD HAVE BEEN KILLED OR SEVERELY INJURED. FORD SUPPOSEDLY CORRECTED THIS DEFECTED IN EARLIER MODELS YEARS. AT THIS POINT I DO NOT FEEL SAFE DRIVING THE VEHICLE UNTIL I HAVE POSITIVE CONFIRMATION THE PROBLEM HAS BEEN IDENTIFIED AND CORRECTED. FORD IS GOING TO KILL SOMEONE IF THEY DON'T GET THIS CORRECTED! AT HTTP://WWW.MYFOCUSELECTRIC.COM/FORUM/VIEWTOPIC.PHP?F=15&T=900&SID=8BB1F29CEE82B54E62BB67213B1B3B1D&START=500 THERE ARE A STRING OF COMPLAINTS FROM FORD FOCUS ELECTRIC OWNERS ON THIS DANGEROUS DEFECT. *TR UPDATED 1/21/2016*JS

NHTSA ODI 10661971

WHILE EXITING THE FREEWAY THE "STOP SAFELY NOW" WARNING LIGHT ILLUMINATED AND THE ELECTRIC DRIVE MOTOR LOST POWER. AFTER APPROXIMATELY 5 MINUTES THE CAR POWER RESTORED AND I WAS ABLE TO COMPLETE MY COMMUTE. FORD HAS NOT GIVEN ME A REASON FOR THE FAILURE YET. *TR

NHTSA ODI 10660514

FORD'S RECALL CAMPAIGN NUMBER 13S09 ONLY ADDRESSED CERTAIN MODELS PRODUCED THRU LATE 2013, HOWEVER MY CAR WAS PRODUCED IN 3/2014 AND DISPLAYED THE SAME ISSUE. I'VE EXPERIENCED TWO OCCASIONS WHERE THE CAR LOST POWER AND DISPLAYED THE "STOP SAFELY NOW" WARNING MESSAGE ON CLUSTER. THE FIRST HAPPENED ON 11/7/14 WHILE STOPPED AT A STOP SIGN. TOOK IT TO FORD DEALER WHO CLEARED CODE AND STATED IT'S IS FINE. IT HAPPENED AGAIN ON 11/13/14 WHILE DRIVING UP ON MY DRIVEWAY. BOTH TIMES, THE CAR WORKED AGAIN AFTER TURNING IT OFF AND WAITING ABOUT 5 MINS. *TR

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ON 4 SEPARATE OCCASIONS WITH 48 HOURS THE "STOP SAFELY NOW" WARNING APPEARED ON THE DASH ACCOMPANIED WITH A TOTAL LOSS OF POWER AND/OR THE ENGINE SHUTTING OFF WHILE THE VEHICLE WAS IN MOTION. THESE OCCURRED IN DISTINCTLY DIFFERENT SCENARIOS: WHILE ACCELERATING FROM A STOP, WHILE BRAKING, AND TWO OCCURRENCES WHILE TRAVELING AT 45 MPH AND 35 MPH. THE BRAKES AND STEERING THANKFULLY STILL WORKED HOWEVER ACCIDENTS ALMOST OCCURRED IN THE TWO HIGHER SPEED SCENARIOS. THE VEHICLE COULD BE RESTARTED AFTER IT WAS TURNED OFF AND ON AGAIN. THE WARNING WOULD DISAPPEAR WITH NO FURTHER INFORMATION. *TR

NHTSA ODI 10652285

I PURCHASED A 2014 FORD FOCUS BACK ON APRIL 24, 2014. I TOOK MY CAR TO CROWN FORD SERVICE DEPARTMENT FOR THE SECOND TIME ON 9/02/14 TO BE SERVICE FOR SHUDDERING, LOSS OF POWER, PASSENGER WINDOW WOULDN'T LET DOWN, IT ROLLS BACKWARDS ON INCLINE WITH AUTOMATIC TRANSMISSION, AND HAS THIS GRINDING NOISE. FORD WAS SAYING THIS IS NORMAL, IF THIS IS THE NEW NORMAL, THEN I PASS ON PURCHASING A FORD. I FEEL THIS CAR IS NEEDING TO BE RECALL BEFORE THERE ARE MORE SERIOUS INJURIES. I AM 21 YEARS OLD AND I FEEL THIS CAR IS AN INCREASE RISK FOR A ACCIDENT. *TR

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