Nov 7, 2019Visibility & wipers
TL* THE CONTACT OWNS A 2014 FORD F-150. WHILE REVERSING OUT OF THE DRIVEWAY WITH THE REAR DEFROSTER ACTIVATED, THE REAR GLASS ON THE DRIVER'S SIDE SUDDENLY SHATTERED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. EMPIRE FORD (106 JONESBORO RD, ABBINGTON, VA) AND THE MANUFACTURER WERE NOTIFIED, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 73,000.
NHTSA ODI 11278608
Sep 16, 2019Body & structureVisibility & wipers
THE REAR WINDOW IN MY 2014 F150 RANDOMLY EXPLODED. THIS IS THE SECOND TIME IN A YEAR AND A HALF. THE FIRST TIME IS WAS COLD AND I ACTIVATED MY REAR DEFROSTERS. SHORTLY AFTER, I HEARD A LOUD BANG AND LOOKED BACK TO SEE MY WINDOW COMPLETELY SHATTERED. THE SECOND TIME, IT WAS 83 OUT AND I WAS DRIVING ON LOCAL ROADS. BOTH OVATIONS THE VEHICLE WAS TRAVELING UNDER 40 MILES PER HOUR
NHTSA ODI 11255594
Aug 1, 2019BrakesVisibility & wipers
2013-2014 BRAKE MASTER CYLINDER LEAKING INTO THE BRAKE BOOSTER....MY 2014 F150 HAS THIS SAME FAILURE WITH 58K MILES ON THE VEHICLE. IT SHOULD BE INVESTIGATED AND INCLUDE THIS VEHICLE IN THE RECALL. MY DAUGHTER WAS DRIVING THE VEHICLE THIS MORNING AND THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR WHEN SLOWING TO MERGE ONTO A US HIGHWAY HERE IN DAGSBORO, DELAWARE 19939. WINDSHIELD WIPER/TURN SIGNAL SWITCH RECALL....THIS 2014 FORD F150 HAS THE SAME SYMPTOMS AS THOSE THAT FALL UNDER THE RECALL NOTICE WHEREAS THE WINDSHIELD WIPERS WILL ALL OF A SUDDEN COME ON AND YOU CANNOT GET IT TO TURN OFF. NO MATTER IF YOU ARE MOVING OR NOT THIS CAN OCCUR SPORADICALLY WITHOUT WARNING.
NHTSA ODI 11241045
Jul 24, 2019Visibility & wipers
ON TUESDAY, 7/23/2019 WITH TEMPERATURES IN THE LOW 80'S IN THE AFTERNOON AND HIGH 50'S IN THE MORNING BY 3:30 P.M IN MY 2014 FORD F-150, PURCHASED FROM TEXAS, CURRENTLY IN KANSAS, MY REAR, LEFT, TRI-WINDOW SHATTERED WHILE PARKED AT MY JOB LOCATION. MY TRUCK WAS PARKED IN A STATIONARY POSITION FOR 8 HOURS. THERE IS NO EVIDENCE OF ANYTHING IMPACTING MY WINDOW AND ACCORDING TO THE GOVERNMENT MECHANICS THAT LOOKED AT MY WINDOW, "HEAT GOT TO IT", MY WINDOW WAS BROKEN BY THE ELEMENTS.
NHTSA ODI 11234360
Jul 11, 2019Visibility & wipers
TL* THE CONTACT OWNS A 2014 FORD F-150. WHILE DRIVING 35 MPH WITH THE REAR DEFROSTER ACTIVATED, THE REAR WINDSHIELD SHATTERED WITHOUT WARNING OR AN IMPACT. THE VEHICLE WAS TAKEN TO BIG STAR FORD (LOCATED AT 17717 SOUTH FWY, MANVEL, TX 77578, (281) 607-9341). THE DEALER STATED THAT THEY NEVER HEARD OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.
NHTSA ODI 11231012
Jul 4, 2019Visibility & wipers
THE RECIRCULATION/FRESH AIR FLAP DOOR CONNECTION TO THE ACTUATOR BROKE OFF AND FELL INTO THE AC HEATER BLOWER MOTOR FAN. CURRENT RESULTS ARE; 1) NO CONTROL OVER AIR FLOW WHETHER WITHIN THE CABIN (RECIRCULATION VERSUS "FRESH" AIR) AND 2) THAT IT MAKES A TERRIBLE NOISE AND VIBRATION AS THE BROKEN PART IS WITHIN THE CIRCULAR FAN. EVENTUAL RESULT COULD BE 1) BURN-OUT OF THE FAN MOTOR WITH POSSIBLE OVERHEATING OF THE FAN MOTOR (ELECTRICAL FIRE?), 2) HEAT PROBLEMS FOR PASSENGERS 3) FAILURE TO DEFROST WINDSHIELD UNDER COLD CONDITIONS. IN READING INTERNET POSTINGS (FORUMS), THIS IS APPARENTLY A COMMON PROBLEM WITH A HIGH COST TO HAVE REPAIRED, FOR A SIMPLE BROKEN PIECE OF PLASTIC.
NHTSA ODI 11229434
May 8, 2019Visibility & wipers
DRIVER SIDE REAR WINDOW SHATTERED OUT OF NO WHERE WHEN STOPPED AT A LIGHT. CAUSIG GLASS TO CUT MY SON.
NHTSA ODI 11206303
Apr 8, 2019Fuel systemVisibility & wipers
JANUARY 11, 2019 MY ECO BOOST FX4 WAS JUST AT 65K ON THE ODOMETER EXPERIENCED A HARD SHUTTER LIKE MANY ON THE FORUMS SAY AND WOULDN'T ACCELERATE ON THE INTERSTATE. CODE CAME UP MISFIRE. REPLACED ALL MY SPARK PLUGS, THAT AREN'T SUGGESTED FOR CHANGE FOR CHANGE UNTIL 100K. GAP OPENED FROM .28 TO .45. INTERCOOLER HAD A GOOD BIT OF OILY RESIDUE IN IT. I ALSO SINCE THEN INSTALLED A VAPOR CATCH CAN FOR OVER 400$. IT'S A SHAME YOU HAVE TO DO THAT. ALSO I RECENTLY HAD MY REAR DEFROST ON THE STOP WORKING ON THE MODEL WITH THE REAR SLIDING WINDOW. WHICH AGAIN HAS MANY COMPLAINTS. FORDS FIX IS TO REPLACE THE WHOLE REAR WINDOW AT A HEAVY PRICE. BOX BEING ABLE TO DEFROST IS A MAJOR VISIBILITY ISSUE ESPECIALLY IN THE WINTER. BOTH ISSUES HAVE MANY COMPLAINT ONLINE AND FORD HASN'T FIXED EITHER. THE PICTURE OF THE COKE BOTTLE IS WHAT DRAINED OUT OF THE CATCH CAN BY NPR. IT WAS 1 MONTH OF COMMUTING AND A 8 HOUR ROAD TRIP.
NHTSA ODI 11194772
Apr 3, 2019Visibility & wipers
REAR DRIVER'S SIDE WINDOW SHATTERED WITH NOTHING HITTING IT. I HAVE A CAP ON THE TRUCK IT WOULD BE IMPOSSIBLE FOR THE TRUCKS WINDOW TO BE HIT BY A ROCK WITHOUT THE CAP HAVING BEEN DAMAGED. TRUCK WAS PARKED I CAME OUT AND NOTICED THE REAR DRIVER'S SIDE SAFETY GLASSES WAS BROKE.
NHTSA ODI 11193627
Apr 1, 2019Visibility & wipers
WHILE I WAS IN MOTION DRIVING TO WORK ON A COLD MORNING IN MY NEIGHBORHOOD, (7AM @ 5MPH) MY REAR WINDOW COMPLETELY SHATTERED ON ONE OF THE THREE PIECES THAT MAKE OP THE REAR WINDOW. IT HAS THE HEATING ELEMENT INTEGRATED WITHIN THE WINDOW AND I SUSPECT THIS DAMAGE WAS DUE TO A RAPID TEMPERATURE CHANGE. NO ONE WAS AROUND THE VEHICLE AT THE TIME OF INCIDENT EXCEPT FOR MYSELF.
NHTSA ODI 11192865
Mar 28, 2019Visibility & wipers
TL* THE CONTACT OWNS A 2014 FORD F-150. WHILE DRIVING, A POPPING NOISE WAS HEARD INSIDE THE VEHICLE MOMENTS AFTER THE REAR DEFROSTER WAS ACTIVATED. THE CONTACT DISCOVERED THAT THE REAR DRIVER'S SIDE WINDOW HAD SHATTERED. THE VEHICLE WAS TAKEN TO MIKE CASTRUCCI FORD (7400 ALEXANDRIA PIKE, ALEXANDRIA, KY) WHERE IT WAS DETERMINED THAT THE ENTIRE REAR WINDOW ASSEMBLY NEEDED TO BE REPLACED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 31,000.
NHTSA ODI 11192177
Mar 26, 2019Visibility & wipers
AT 0630 ON MARCH 24, 2019 I EXITED THE EXPRESS WAY AND WAS STOPPED AT A STOP LIGHT. WHEN THE LIGHT TURNED GREEN, I STARTED TO TURN RIGHT AND I HEARD A LOUD BANG. AS I WAS CHECKING MY MIRRORS I NOTICED MY REAR WINDOW HAD SHATTERED. THERE WERE NO OTHER CARS ON THE ROAD, AND I HAD NOT HIT ANYTHING. NOTHING STRUCK MY VEHICLE.
NHTSA ODI 11191577
Mar 21, 2019Visibility & wipers
WHILE SITTING IN A PARKING LOT WITH NO OTHER VEHICLES ANYWHERE NEAR ME, MY REAR WINDOW SHATTERED. IT REMAINED INTACT AND IN PLACE BUT EVERY INCH OF IT IS SPIDERWEBBED.
NHTSA ODI 11190628
Mar 16, 2019Visibility & wipers
REAR WINDOW SHATTERED, DEFROSTER WAS ON FOR APPROX. 15 MINUTES AND SHUT OFF AS I GOT IN. AS I STARTED TO DRIVE AWAY, A LOUD POW AND THE DRIVER SIDE OF THE GLASS WAS SHATTERED.
NHTSA ODI 11187204
Mar 13, 2019Visibility & wipers
SITTING IN A PARKING LOT WITH REAR DEFROSTER ON, WITH BLOWING SNOW AND APPROXIMATELY 38 DEGREES OUT SIDE LEFT REAR WINDOW IN 3 PIECE SLIDER EXPLODED. HEARD A LOUD POP AFTER LOOKING FOUND WINDOW SPIDERWEBBED THE TINT ONLY THING HOLDING IT TOGETHER.
NHTSA ODI 11186648
Mar 12, 2019Visibility & wipers
I WAS DRIVING TO WORK ON A FAIRLY COLD MORNING IN FEBRUARY 2019 AND MY REAR DEFROST WAS OFF AND I WENT TO TURN IT ON, I PRESSED THE CONTROL BUTTON ONCE AND IT DIDN'T COME ON AND AS I WENT TO PRESS IT AGAIN I HEARD A LOUD POP. WHEN I LOOKED BACK I NOTICED THE DRIVERS SIDE OF MY REAR GLASS WAS SHATTERED. I WAS ALMOST TO OUR SHOP AND WASN'T GOING BUT ABOUT 45 MPH AND THERE WAS NOTHING OR NOBODY AROUND THAT COULD HAVE CAUSED THIS.
NHTSA ODI 11186231
Mar 11, 2019Visibility & wipers
I WAS BACKING OUT OF A PARKING SPOT ON SUNDAY, MARCH 10TH, AT 930AM, AND AT LESS THAN 5 MPH, BY REAR WINDOW BEHIND THE DRIVER SIDE SEAT CRACKED AND SPIDER-ED ALL ACROSS. THERE WAS NO SIGNS OF ANYTHING MAKING CONTACT WITH MY WINDOW, I HAVE A BED COVER AS WELL, THERE WERE NO ROCKS, TREE BRANCHES, OR BALLS OF ANY KIND TO BE SUSPICIOUS OF CAUSING MY WINDOW TO BREAK.
NHTSA ODI 11185863
Mar 4, 2019Electrical systemSpeed controlVisibility & wipers
WIPER MOTOR, RADIO/ IGNITION SYSTEM, REMOTE LOCKING/ UNLOCKING & CRUISE CONTROL. 1ST ISSUE: WIPER MOTOR WILL NOT TURN TO OFF, THE WIPERS RUN INTERMITTENTLY IN THE OFF POSITION EVERY 20-30 SECONDS THE WIPERS WILL RUN. PULLED FUSE UNTIL REPAIRS CAN BE MADE TO SWITCH AND/OR MODULE. 2ND ISSUE: WHEN IGNITION IS TURNED OFF & KEY REMOVED, AND THE RADIO IS PLAYING OR OFF, A LOW BATTERY WARNING MESSAGE APPEARS: REMOVE IGNITION KEY AND TURN OFF THE RADIO. THE ISSUE WILL NOT CURE UNLESS TRUCK IS VACATED & LOCKED. DEALER CAN'T REPLICATE ISSUE NO REPAIRS MADE BUT STILL OCCURS FROM TIME TO TIME. 3RD ISSUE: POWER LOCK/ UNLOCK BY REMOTE DOES NOT COMMUNICATE WITH TRUCK INTERMITTENTLY, REPLACED BOTH REMOTE BATTERIES STILL HAVING ISSUES GETTING TRUCK TO UNLOCK/ LOCK. DEALER CAN'T REPLICATE PROBLEM & NO REPAIRS ARE MADE. 4TH ISSUE: CRUISE CONTROL WILL NOT DISENGAGE WHEN PRESSING BRAKE PEDAL, HAVE TO TURN OFF CRUISE CONTROL FROM STEERING COLUMN. THIS ISSUE NEVER RETURNED TO DATE OF THIS COMPLAINT, NO REPAIRS MADE. THIS ISSUE SHOULD BE A SAFETY CONCERN. WITH ALL THE ISSUES WITH TRUCK NO WARNING DASH MESSAGES OR LIGHTS. THANKS, (XXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA ODI 11183899
Feb 28, 2019Visibility & wipers
MY REAR WINDOW HAS SPONTANEOUSLY SHATTERED TWICE IN THE LAST FOURTY DAYS. I'VE TIED THE ISSUE BACK TO THE REAR WINDOW DEFROSTER BEING ACTIVATED WHEN THE REMOTE START IS USED WHICH CREATES AN EXTREME TEMPERATURE DIFFERENTIAL BETWEEN THE AIR INSIDE THE VEHICLE VERSUS OUTSIDE THE VEHICLE. FORD DOES NOT ACKNOWLEDGE THE ISSUE, HOWEVER IT SEEMS TO BE COMMON ISSUE I HAVE DONE SOME RESEARCH. THIS OCCURRED ON 1/21/2019 AND AGAIN ON 2/27/2019
NHTSA ODI 11183123
Feb 15, 2019Visibility & wipers
STARTED 2014 F150 VEHICLE WITH REMOTE START TO WARM UP IN 7 DEGREE WEATHER. GOT IN TRUCK, INSERTED AND TURNED KEY TO ON. I BACKED UP MAYBE 10 FEET ON MY DRIVEWAY AND ONE SECTION (STATIONARY PANEL ON DRIVERS SIDE) OF BACK WINDOW SHATTERED WITH AN EXTREMELY LOUD POP. TRUCK HAS ELECTRIC POWERED SLIDING WINDOW EQUIPPED WITH DEFROST. VEHICLE HAS A NICELY FITTED CAP SO THERE WAS NO IMPACT AGAINST WINDOW. WINDOW DID NOT FALL OUT YET. VEHICLE HAS 62,000 MILES. I CALLED SERVICE DEPARTMENT AT FORD DEALERSHIP TODAY TO FIND OUT ON RECALLS OR IF EXTENDED WARRANTY WOULD COVER REPLACEMENT. THEY SAID THEY WOULD CHECK AND GET BACK TO ME BUT NO CALL YET.
NHTSA ODI 11180419
Feb 14, 2019Visibility & wipers
TL* THE CONTACT OWNS A 2014 FORD F-150. AFTER THE DRIVER'S DOOR WAS CLOSED, THE CONTACT HEARD A POPPING SOUND AND NOTICED THAT THE REAR PASSENGER WINDOW WAS SHATTERED. THE CONTACT STATED THAT THE REAR WINDOW DEFROSTER WAS IN USE AT THE TIME OF THE FAILURE. KRISTLER FORD (5555 CENTRAL AVE, TOLEDO, OH 43615, (888) 396-2842) AND THE MANUFACTURER WERE NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 69,000. THE VIN WAS NOT AVAILABLE.
NHTSA ODI 11180123
Feb 7, 2019Visibility & wipers
IN SEPTEMBER OF 2016, I PULLED INTO DELACY FORD IN ELMA, NEW YORK. I WAS THERE TO INFORM THE DEALERSHIP THAT THE REAR SLIDING WINDOW DEFROSTER WAS NOT WORKING. AFTER SHUTTING OF THE VEHICLE, AND EXITING THE VEHICLE, ONE THIRD OF THE WINDOW BLEW UP. I WAS INFORMED THAT APPARENTLY FORD WAS HAVING A PROBLEM WITH THOSE WINDOWS. THE WINDOW WAS REPLACED UNDER WARRANTY AT NO COST WELL FOR THE LAST YEAR I HAVE BEEN HAVING PROBLEMS WITH THE REAR DEFROSTER. IT IS NOT WORKING. APPARENTLY THIS IS A VERY COMMON PROBLEM WITH THESE WINDOWS. THEY WOULD NOT REPLACE IT UNLESS I PAID FOR IT. $1800. IF THERE IS SUCH A PROBLEM WITH THESE WINDOWS WHY IS THERE NOT A RECALL ??
NHTSA ODI 11174910
Feb 3, 2019Visibility & wipers
WHILE DRIVING AT 35 MPH ON A SMOOTH ROAD ON A 30 DAY A LOUD NOISE WAS HEARD. THE BACK REAR DRIVER SIDE WINDOW PANEL OF THE REAR SLIDING WINDOW SHATTERED. THE GLASS DID STAY IN POSITION UNTIL IT COULD BE TAPED BY THE DEALERSHIP. THE REAR DEFROST / MIRROR HEAT WAS ON AT THE TIME. THIS CREATED AN UNSAFE CONDITION FOR MY REAR FACING 4 MONTH OLD CHILD BEHIND THE DRIVER SEAT AND 3 YEAR OLD CHILD BEHIND THE PASSENGER SEAT. THIS IS THE 2ND REAR WINDOW FOR THIS TRUCK. THE FIRST REAR WINDOW THE DEFROST SYSTEM QUIT WORKING. THE DEALERSHIP TOLD ME THIS IS A COMMON ISSUE. I HAD AN EXTENDED WARRANTY AND THEY WILL BE REPLACING THE WINDOW.
NHTSA ODI 11173787
Jan 31, 2019Visibility & wipers
ALL THE SUDDEN I WAS JUST DRIVING AND THE BACK WINDOW ON THE RIGHT SHATTERED. IT IS COLD OUTSIDE AND I HAD THE DEFROSTERS ON BUT I GOOGLED THIS AND IT HAS HAPPENED TO MANY OTHER FORD 150 TRUCKS MY YEAR. I NOW HAVE TO REPLACE THE WINDOW. IT SCARED ME TO DEATH WHEN IT SHATTERED THAT I ALMOST CRASHED.
NHTSA ODI 11173366
Jan 23, 2019Visibility & wipers
BEFORE ENTERING THE VEHICLE I USED THE FACTORY REMOTE START OPTION. UPON ENTERING THE VEHICLE I WAS PREPARING TO DEPART FROM THE PARKING SPACE. MYSELF AND THE OTHER OCCUPANT OF THE VEHICLE HEARD A LOUD "BANG". UPON LOOKING TOWARDS THE REAR OF THE VEHICLE IT WAS NOTICED THAT THE REAR WINDOW HAD SHATTERED. AT THIS POINT IT WAS STILL CRACKLING AS IT HAD JUST HAPPENED. I THEN EXITED THE VEHICLE AND INSPECTED THE WINDOW FROM THE OUTSIDE OF THE VEHICLE AND DID NOT FIND ANY EVIDENCE OF IMPACT. UPON FURTHER RESEARCH AND INVESTIGATION THIS IS A COMMON ISSUE. IT IS FROM THE WAY THE WINDOW IS MADE IN A PLASTIC HOUSING, WHEN THE REAR DEFROSTER COMES ON IT HEATS THE GLASS, AND THE GLASS HAS NO ROOM FOR EXPANSION AND IT CAUSES IT TO SHATTER. OUTSIDE TEMPERATURE WAS 22 DEGREES F.
NHTSA ODI 11171752