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What 1,669 owners told NHTSA about the 2014 Ford Explorer

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (1,669)Crash / fire / injury (49)Steering (495)Body & structure (274)Engine (196)Suspension (102)Electrical system (99)Transmission & drivetrain (79)Fuel system (71)Engine & cooling (67)Visibility & wipers (53)Airbags (47)

3 of 1,669 complaints match · Electrical system · crash/fire/injury only · clear filters

Jan 19, 2026Electrical systemFire

On January 8, 2026, my 2014 Ford Explorer (VIN: [XXX] ) caught fire without warning. The vehicle was parked in my garage prior to departure. When I pulled the vehicle out to leave, I noticed something burning on the garage floor. I briefly returned inside to extinguish that small fire, and when I turned back, the vehicle itself was on fire. I immediately moved the vehicle onto the grass away from a nearby tree to reduce the risk of further damage or spread. The fire department responded and extinguished the fire, and police were also on scene. The vehicle was effectively a total loss. There was no collision or prior accident involved. The fire appeared to originate in or around the engine compartment. The vehicle was properly maintained, and to the best of my knowledge, no unauthorized modifications were made. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11711929

Nov 5, 2024SteeringElectrical systemLane DepartureCrash

Lane keeping system malfunction. Steering assist malfunction. I have no power steering and it’s hard to control vehicle. Ford diagnosed that I need a new steering rack and sensor.

NHTSA ODI 11623742

Jun 12, 2024Engine & coolingElectrical systemFirerelatedFire

The contact owns a 2014 Ford Explorer. The contact stated while the vehicle was idle, the contact noticed smoke coming out from underneath the passenger's side of the hood. The contact stated upon exiting and inspecting the vehicle, she noticed burning plastic falling from underneath the passenger's side of the vehicle onto the ground, and there was fire. The contact poured water underneath the vehicle and opened the hood and poured water at the fire location. The contact was able to extinguish the fire. There were no injuries sustained. No police report or fire department report was filed. The contact added water to the coolant reservoir and drove to the residence. The vehicle was taken to two independent mechanics, where it was diagnosed that the A/C fan had caught on fire due to a stuck clutch bearing. The mechanics informed the contact that the radiator was damaged and was leaking due to the fire. The vehicle was not repaired. The dealer was notified of the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 120,000.

NHTSA ODI 11593890

Working with the data? Download all 1,669 complaints as CSV · fetched from NHTSA July 10, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2014 Ford Explorer verdict →