What 1,671 owners told NHTSA about the 2014 Ford Explorer Police Intercept

I HAVE THIS CAR FROM 2014 AND IS AN EXHAUST FUMES AND CARBON MONOXIDE WAFTING INTO THE CABIN, THE DEALER TRIED TO REPAIR IT SEVERAL TIMES, SEALING THE REAR END, REPLACING THE EXHAUST BUT THE PROBLEM PERSIST, THEY ARE CURRENTLY WORKING ON ANOTHER SOLUTION, I DO NOT KNOW WHAT TO DO NEXT, THEY ALWAYS TRY TO AVOID THE PROBLEM THANKS RODRIGO DIAZ

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EXPERIENCING STRONG EXHAUST FUMES INSIDE CABIN WHEN RUNNING HEAT OR AC. THE SMELL IS MORE PROMINENT WHEN VEHICLE IS SITTING STATIONARY WITH ENGINE RUNNING.

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MY FORD EXPLORER HAS A CONSTANT EXHAUST SMELL IN THE CABIN. THE DEALERSHIP COMPLETED A RECALL WHEN I FIRST PURCHASED THE VEHICLE AND NOW THE DEALER IS TELLING ME THEY DO NOT KNOW OF ANY EXHAUST IN THE CABIN ISSUES. STRANGE NOW THE DEALERSHIP KNOWS NOTHING ABOUT A PROBLEM THEY TRIED TO FIX. THE FRONT SUSPENSION HAS BEEN REPLACED 3 TIMES NOW. ABOUT EVERY 20K MILES THE FRONT SUSPENSION START TO FAIL AND MAKES LOUD CLUNKING NOISES AND WE LOOSE ALIGNMENT IN THE FRONT END. THIS LAST TIME THE TOW IN THE FRONT TIRES CHANGED AND CAUSED FOR UNUSUAL STEERING ON THE FREEWAY. THE TURBO'S ON THE 3.5 ECOBOOST HAVE A KNOWN OIL LEAK ISSUE THAT CAUSES DAMAGE TO THE CATALYTIC CONVERTER. FORD REFUSES TO COVER THE CATALYTIC CONVERTERS EVEN IF YOU HAVE THEIR IN HOUSE EXTENDED SERVICE PLAN.

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FORD EXPLORER EXHAUST-LEAK. MY 2014 FORD EXPLORER FIRST EXHIBITED A STRONG EXHAUST LEAK SMELLS IN THE CABIN ABOUT 18 MONTHS AGO WITH APPROXIMATELY 18-20,000 MILES. THE SMELL WAS MOST NOTICEABLE AFTER COMING TO A STOP WITH THE CAR AT FULL OPERATING TEMPERATURE. AROUND TOWN IT NEVER SEEMS TO BE PRESENT. I TOOK IT TO LOVELAND FORD AND THEY INSTALLED A "KIT" WHICH SEEMED TO STOP THE PROBLEM, HOWEVER IT HAS RECENTLY COME BACK STRONGER THAN EVER. YESTERDAY, I DROVE FROM DENVER UP INTO THE ROCKIES AND THE PROBLEM WAS PARTICULARLY BAD ON THE RETURN TRIP IN STOP AND GO TRAFFIC TO THE POINT I WAS FEELING SICK BY THE TIME I GOT HOME. I HAVE HAD THIS BEFORE BUT THE CIRCUMSTANCES MADE THIS PARTICULARLY UNPLEASANT. SO THE CIRCUMSTANCE WHEN IT MOST OFTEN EXHIBITS THE STRONG "ROTTEN EGG" SMELL MIXED WITH EXHAUST IS WHEN THE VEHICLE IS AT FULL TEMPERATURE AND COMES TO A STOP.

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EXHAUST SMELL COMES INTO CABIN UPON ACCELERATION. MUST OPEN WINDOWS TO CLEAR THE SMELL. FORD HAS WORKED ON VEHICLE THREE TIMES TO NO AVAIL. THIS HAS BEEN OCCURRING SINCE THE CAR WAS PURCHASED NEW.

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WHEN I USE MY AIR COND OR VENTS I GET A SMELL COMING INTO THE SUV. IF I PLACE THE RECIRCULATE ON, I DO NOT GET THE SMELL. I HAVE CHANGED THE INSIDE FILTER AND IT HAS NOT HELPED.

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EXAUGHST FUMES OFF AND ON

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TL* THE CONTACT OWNS A 2014 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT LOST CONTROL OF THE STEERING WHEEL AND THE BRAKES STARTED TO SQUEAK AND THEN LOCKED UP. THE VEHICLE SHIFTED INTO ONCOMING TRAFFIC, BUT NO CRASH OCCURRED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO FRANK FLETCHER FORD LINCOLN (3015 TURKEY CREEK RD, JOPLIN MO 64801, PHONE NUMBER: (417) 623-5660) WHERE IT WAS DIAGNOSED THAT THE CONTROL ARM DETACHED DUE TO THE CONTACT HITTING SOMETHING WITH THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.

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WHEN ACCELLERATING CABIN SMELLS THE EXHAUST. ALSO WHEN FAN IS ON AND THE VENT IS OPEN RECENTLY STARTED TO SMELL PROPANE GAS INSIDE THE CAR. MAKING US, MY WIFE, KIDS 13 AND 17 YEARS OLD TO FEEL NAUSEOUS, DIZZINESS AND HEADACHE. FEELING LIKE THROWING UP. IT STARTED A FEW DAYS AFTER WE PURCHASED THE SUV ON MID AUGUST 2017. WE ALSO HAD THE SAME TRUCK WE BOUGHT IN 2014 EXPLORER BASE MODEL , BUT IT ONLY HAS THE EXHAUST FUME SMELL NOT AS BAD AS THE NEW ONE WE HAVE 2014 EXPLORER XLT PROPANE SMELL IS VERY BAD..

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TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE CONTACT STATED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THERE WAS AN ABNORMAL EXHAUST ODOR IN THE VEHICLE. THE VEHICLE WAS TAKEN TO BRUCE WALTERS FORD LOCATED AT 302 S MAYO TRAIL, PIKEVILLE, KY WHERE IT WAS DIAGNOSED THAT THE VEHICLE EMITTED EXHAUST FUMES INTO THE CABIN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000.

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TL* THE CONTACT OWNS A 2014 FORD EXPLORER. WHILE DRIVING VARIOUS SPEEDS, THERE WAS AN ODOR OF EXHAUST FUMES/CARBON MONOXIDE COMING THROUGH THE VENTS IN THE VEHICLE. THE DRIVER BECAME DROWSY WHILE DRIVING. MEDICAL ATTENTION WAS REQUIRED. THE CONTACT STATED THAT THE EXHAUST ODOR REMAINED PERMANENTLY IN THE VEHICLE. THE VEHICLE WAS TAKEN TO ALL STAR FORD (3800 CENTURY WAY, PITTSBURG, CA 94565) WHERE IT WAS DIAGNOSED THAT THERE WAS AN EXHAUST LEAK IN THE CABIN THAT NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT UNDER WARRANTY. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT THEY WOULD GET BACK WITH HIM WITHIN TWO BUSINESS DAYS. THE APPROXIMATE FAILURE MILEAGE WAS 16,000.

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PURCHASED 2 YR OLD EXPLORER-CERTIFIED-AND IMMEDIATELY STARTED HAVING HEADACHES, GETTING SLEEPY DURING HOUR COMMUTE TO AND FROM WORK. WHEN CAR ACCELERATES ON HIGHWAY THE SMELL OF FUMES ENTERS THE CABIN. AFTER ONLINE RESEARCH WE REALIZED THAT FORD ACKNOWLEDGED A FACTORY DEFECT IN THE EXHAUST SYSTEM OF THEIR EXPLORERS THAT LEAKS EXHAUST FUMES AND CARBON MONOXIDE (CAN BE LETHAL) INTO THE CABIN. THEY ALSO HAVE A BULLETIN THAT STATES "CARBON MONOXIDE AND OTHER EXHAUST FUMES ENTERING THE CABIN ARE NEITHER HARMFUL NOR DEADLY". REALLY?! I GUESS WE'RE ALL WASTING OUR MONEY ON CO MONITORS FOR OUR HOMES. AND THE SEVERAL COPS DRIVING EXPLORERS, PASSING OUT AND CRASHING FROM THE CO-SOME OF WHOM WERE NEARLY KILLED-WERE IN NO DANGER EITHER. WONDER WHY AUSTIN, TEXAS AND A FEW OTHER CITIES HAVE PULLED THEIR ENTIRE FLEET OF EXPLORERS. I HAD TO FIGHT THE LOCAL DEALERSHIP TO GET THEM TO PAY FOR "REPAIRS"---TWO DIFFERENT OCCASIONS. THE FIRST WAS A PATCH JOB WHICH I FULLY EXPECTED, AS WELL AS A RETURN TRIP TO REPAIR A MONTH LATER. NOT CONVENIENT AS IT'S AN HOUR AWAY IN LA TRAFFIC. FIRST "REPAIR" TOOK OVER 3 WEEKS AND THEY CONTINUALLY WANTED ME TO RETURN THE RENTAL CAR AS IT WAS COSTING THEM---I TOLD THEM I WOULD BE GLAD TO RETURN IT AS SOON AS THE CAR WAS FIXED. THEY TRIED THEIR BEST TO GET ME TO PAY FOR EACH REPAIR, WHICH I REFUSED AS I PURCHASED A CERTIFIED-SUPPOSEDLY SAFE-VEHICLE WHICH FORD ACKNOWLEDGED HAD A KNOWN FACTORY DEFECT. SAME STORY WITH 2ND REPAIR WHICH TOOK 10 DAYS WHERE THEY SUPPOSEDLY REPLACED THE ENTIRE EXHAUST SYSTEM. I HAVE MY DOUBTS THOUGH AS WE HAVE THE SAME MUFFLER AND EXHAUST PIPE WHICH I WOULD ASSUME WAS PART OF THE EXHAUST SYSTEM. SO FAR WE DON'T SMELL ANY FUMES IN THE CABIN---WHAT'S SCARY THOUGH IS THAT CO HAS NO ODOR SO WE'RE GETTING A CO MONITOR FOR THE CABIN.

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WHILE STOPPED WITH AIR CONDITIONING ON THE CABIN OF THE VEHICLE FILLS WITH EXHAUST FUMES. THIS MAKES MY FAMILY AND ME SICK, FEELING NAUSEOUS WITH HEADACHES. AS A SINGLE MOTHER I USE MY VEHICLE NOT ONLY TO GET MY FAMILY AROUND BUT ALSO AS MY LIVELIHOOD. I AM A LYFT DRIVER AND THIS NEGATIVELY AFFECTS MY RATINGS FROM MY CUSTOMERS WHO CAN SMELL THE FUMES.

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HAS A STRONG EXHAUST SMELL DURING ACCELERATION. I JUST PURCHASED THIS VEHICLE USED FROM A FORD DEALER. IT IS A WEEKEND AS I WRITE THIS AND I WILL NOTIFY THE DEALER AS WELL.

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I HAVE A 2014 FORD EXPLORER WITH 89K MILES. I RECENTLY BROUGHT IT TO THE DEALER FOR AN THE SMELL OF EXHAUST FUMES INSIDE THE VEHICLE. THE SMELL COMES AT HIGHER SPEEDS (ABOVE 50 MPH) AND WHEN THE VEHICLE COMES TO A FULL STOP. THE VEHICLE MUST BE AT FULL OPERATING TEMPERATURE BEFORE YOU CAN SMELL THE EXHAUST FUMES. CURRENTLY THE SOLUTION I RECEIVED FROM THE DEALER IS TO REPLACE THE MUFFLER AND THE DUAL AIR EXTRACTOR.

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WHEN I ACCELERATE UP HILL OR TO PASS ANYONE THE EXHAUST SMELL COMES THROUGH MY AIR CONDITIONER. IT SMELLS LIKE ROTTEN EGGS. WHEN I FIRST GOT THE CAR I CALLED THE DEALER AND THEY TOLD ME IT WAS JUST BECAUSE THE CAR WAS NEW AND NOT TO WORRY ABOUT IT. BUT IT MAKES ME SICK AND DIZZY SOMETIMES WHILE DRIVING.

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I HAVE EXPERIENCE EXHAUST COMING INTO THE CABIN OF BOTH FORD EXPLORERS I'VE OWNED( 2012 AND 2014). THE EXHAUST ENTERS THE CABIN SECTION THROUGH THE AIR CONDITION VENTS. WHEN PASSING ANOTHER VEHICLE AND OR WHEN THE PASSING GEAR IS ENGAGED AND RETURNING TO NORMAL SPEED THE EXHAUST ENTERS THE CABIN. I COMPLAINED TO THE DEALERSHIP BACK ON 2012 AND NOTHING WAS SAID OR DONE. WHEN NORMAL DRIVING OCCURS I DON'T EXPERIENCE THE LEAK. WHEN I EXPERIENCE THE EXHAUST LEAK I LET ALL WINDOWS DOWN TO AIR OUT THE CABIN.

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VEHICLE HAS 40K MILES ON IT. STRANGE VIBRATION COMING FROM PASSENGER SIDE. ALL OF THE SUDDEN THE WINDOW MOLDING/TRIM FROM THE WINDSHIELD FILES OFF! CAUSING MOTOR VEHICLES BEHIND US TO SWERVE! GOT OUT AND CHECKED, SURE ENOUGH THE DRIVERS SIDE MOLDING IS LOOSE TO. THIS COULD BE A HUGE SAFETY ISSUE. HAD IT REPAIRED, GUY AT THE DEALER TOLD US IT WAS A KNOWN PROBLEM. WAS DOING APPROX 75 MPH ON I 75. IT WAS VERY SCARY

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AWFUL ODOR COMING INTO THE CAR - SMELLS LIKE EXHAUST OR SOMETHING ROTTEN. I GET TERRIBLE HEADACHES AND WILL GET SLEEPY WHILE DRIVING. FOUND MYSELF BOBBING MY HEAD ALMOST FALLING ASLEEP. THE HEADACHES WILL LAST AFTER I STOP DRIVING THE CAR. BEEN GOING ON FOR CLOSE TO 2 YEARS. MAINLY HAPPENS ON HIGHWAY DRIVING (WHICH I DRIVE 270 EVERYDAY TO WORK).

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FUMES IN THE CAR AND EVEN AFTER TAKING IT TO THE DEALERSHIP IT STILL HAS NOT FIXXED THE ISSUE THEY HAVE PUT NEW REAR VENTS IN AND ADDED MORE UNDER COATING

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CAR FILLS WITH FUMES AND STRONG "SULFUR" ORDER WHEN EXCELLING ON ON UPGRADE CLIMB.

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BEGAN HEARING WHIRRING AND SCREECHING SOUND WHEN TURNING THE STEERING WHEEL. WAS ALSO DIFFICULT TO TURN THE STEERING WHEEL AT TIMES. FORD DIAGNOSED THE PROBLEM AS A STEERING GEAR FAILURE. VEHICLE HAD 20 THOUSAND MILES ON IT AND WAS ABOUT 5 MONTHS OUT OF WARRANTY PERIOD. FORD REFUSED TO COVER THE REPAIR AND CHARGED 1570.00 TO FIX.

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FAULTY DOOR AJAR ASSEMBLY. DOES NOT RECOGNIZE WHEN THE DOOR IS CLOSED. ALSO LOSES CONNECTION WHILE CAR IS OFF AND THE DOOR IS CLOSED, TRIGGERS THE ALARM TO GO OFF. APPARENTLY THIS IS HAPPENING ON SEVERAL MODELS AND YEARS.

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PISTON ROD BROKE AND VEHICLE COMES TO AN ABRUPT STOP AND LOSES POWER. THIS HAPPENED WHILE DRIVING ON A HIGHWAY.

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EXHAUST ODOR ENTERS THE CABIN WHEN UNDER HIGH ACCELERATION WHEN MERGING ONTO A FREEWAY OR UNDER SUSTAINED, HIGH RPM (ABOVE APPROXIMATELY 3,000 RPM) WHEN TRAVELING IN MOUNTAINOUS FREEWAYS WITH SUSTAINED, UPHILL GRADE. I HAVE NOTICED THIS OCCURRENCE MORE THAN SIX TIMES SINCE I PURCHASED THE VEHICLE 5 MONTHS AGO (AT THE END OF MARCH 2017 WITH 25,000 MILES). THE ODOR SMELLS LIKE SULFUR AND FILLS THE CABIN TO THE EXTENT THAT PERSONS SITTING IN THE REAR SEATS CAN SMELL THE ODOR. THE AIR CONDITIONING SYSTEM IS USUALLY ON AND IN RECIRCULATION MODE. CURRENTLY, THE VEHICLE HAS 30,000 MILES (AUGUST 26, 2017), HAS NEVER BEEN IN AN ACCIDENT, AND IS IN EXCELLENT CONDITION (EXCEPT FOR THE EXHAUST ODOR!) AND HAS NO MECHANICAL MODIFICATIONS.

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