WHILE DRIVING THE CAR STARTED TO SMOKE FROM THE HOOD. THE SMOKE STARTED TO COME INTO THE CAR SO THE CAR WAS PULLED OVER. ONCE STOPPED, THE HOOD WAS POPPED AND FLAMES STARTED TO COME OUT. THE ENTIRE FRONT END WAS BURNED.
NHTSA ODI 11386159
Home · 2014 Ford Escape Gas · Complaints
These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.
159 of 2,068 complaints match · crash/fire/injury only · clear filters · page 3 of 7
WHILE DRIVING THE CAR STARTED TO SMOKE FROM THE HOOD. THE SMOKE STARTED TO COME INTO THE CAR SO THE CAR WAS PULLED OVER. ONCE STOPPED, THE HOOD WAS POPPED AND FLAMES STARTED TO COME OUT. THE ENTIRE FRONT END WAS BURNED.
NHTSA ODI 11386159
PURCHASED FROM FORD DEALERSHIP WHILE LIVING IN NEW YORK. UNDER THE WARRANTY, CHECK ENGINE LIGHT CAME ON AND FUEL LINE WAS REPAIRED IN 2016 (FORD CO), I NEVER RECEIVED ANY CORRESPONDENCE REGARDING ANY RECALLS FROM FORD COMP. SAME ISSUE OCCURRED AND I HAD TO PAY $2K TO REPAIR IT BECAUSE I WAS NOT AWARE OF ANY RECALLS. I MOVED TO WAXHAW, NC IN 2017. AFTER THE SAME ISSUE OCCURRING, I CALLED THE FORD MOTOR COMPANY IN LANCASTER, SC (MOVED HERE IN 01/2020). I FOUND OUT ABOUT THE MULTIPLE "RECALLS" ONLY WHEN I CALLED FORD CO IN LANCASTER. I WAS NEVER MAILED ANY RECALLS. THE FORD CO FOUND RECALLS AND I TOOK IT TO THEM ON 3/11/2020. NOTE THAT THEY DID NOT OFFER ME A LOANER CAR, EVEN THOUGH IT WAS RECALL WORK . I PICKED IT UP THE SAME DAY AND TWO DAYS LATER, IT OVERHEATED YET AGAIN. I CALLED FORD CO AND SPOKE TO JATOYA AND JAMIE. ON MARCH 17,2020, IT STALLED AND THEN STOPPED WHILE I WAS DRIVING ON THE HWY. CHECK ENGINE LIGHT CAME ON AGAIN. I TOOK IT TO FORD CO AND THEY STATED IT HAD MULTIPLE ISSUES THAT WOULD COST ME $6,700.60 TO REPAIR! THEY REPLACED THE COOLANT LEVEL SENSOR AND A LEAK. ON THE NHTSA VEHICLE SAFETY RECALL SITE, I DISCOVERED 5 RECALLS. RECALL#'S 17V472000 (7/25/17),15V406000 (6/24/15)-ELECTRICAL/INSTRUMENT PANEL, 15V005000(1/9/15)-FUEL SYSTEM/GAS DELIVERY,FUEL PUMP), 17V209000(3/27/17)-ENGIINE/ENGINE COOLING), & 14V403000(7/2/14). I BELIEVE THIS SHOULD QUALIFY AS "LEMON LAW" OR AN EXPLANATION AS TO WHY I RECEIVED NO NOTICES REGARDING THESE SIGNIFICANT RECALLS. LASTLY, I TRUST THAT YOU WILL RESOLVE THESE ISSUES IN A TIMELY MANNER, PROVIDE ME WITH A COST FREE LOANER VEHICLE, AND ALLOW ME TO TRADE IN THIS VEHICLE FOR ANOTHER ONE (CONSIDERING THE COSTS AND INCONVENIENCE INCURRED TO MYSELF AND THE INNATE POSSIBLE INJURIES THAT COULD HAVE OCCURRED DURING THE TIME THAT I WAS UNAWARE OF THESE. PLEASE EMAIL ME AT [XXX] ASAP *DT REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC CONSUMER STATED ANOTHER RECALL WAS CALLED WITHIN THE DOOR LATCHES. *JB
NHTSA ODI 11376299
I HAD A FLAT TIRE ON THE DRIVER'S SIDE REAR TIRE AND WHEN AAA CAME OUT TO CHANGE THE TIRE, THEY COULD NOT GET THE LUG NUTS OFF, SO AAA HAD THE CAR TOWED TO A LOCAL SHOP. THE SHOP HAD TOLD ME THAT THE LUG NUTS WHERE ALMOST IMPOSSIBLE TO GET OFF, WHICH THEY THOUGHT WAS DUE TO OVER TIGHTENING AND RECOMMENDED THAT ALL THE LUG NUTS ON ALL THE WHEELS BE REPLACED. I HAD THEM REPLACE ALL THE LUG NUTS. THEN A FEW MONTHS LATER AS I WAS DRIVING ON TOLLWAY DRIVING 60 MPH, I STARTED TO HEAR A THUMPING SOUND AND MY CAR SHAKING. THINKING I HAD ANOTHER FLAT TIRE I GOT OFF ON THE NEXT EXIT, WHICH WAS CLOSE TO THE SHOP I TOOK THE CAR BEFORE (LUCKILY). I TOLD THE SHOP MANAGER WHAT WAS HAPPENING AND WHEN THE SHOP TOOK THE CAR FOR A TEST DRIVE THE FRONT PASSENGER WHEEL BROKE OFF DAMAGING THE CAR AND LUCKILY NOT HURTING ANYONE. THE SHOP SAID THAT THE STEMS FOR LUG NUT BROKE OFF! HE WAS NOT SURE HOW THIS COULD HAVE HAPPENED. NOW THAT I HAVE READ THE OTHER COMPLAINTS ON THE NHTSA WEBSITE THIS SEEMS TO BE A MANUFACTURE DEFECT OF THE STEMS HOLDING THE LUG NUTS. IF THIS HAPPENED TO ME WHEN I WAS DRIVING TO WORK AT 60 MPH I COULD HAVE BEEN KILLED! THE COST TO FIX THE DAMAGE TO MY CAR IS $2,110.53, WHICH I HAD TO FILE A CLAIM WITH MY INSURANCE COMPANY, STATE FARM. CLAIM AND REPAIRS ARE STILL IN PROCESS. AFTER READING OTHER SIMILAR COMPLAINTS I DO NOT FEEL COMFORTABLE DRIVING THIS CAR ON THE HIGHWAY EVERYDAY GOING TO WORK.
NHTSA ODI 11353723
TL* THE CONTACT OWNED A 2014 FORD ESCAPE. THE CONTACT STATED THAT ANTIFREEZE HAD BEEN LEAKING OUT OF HIS ENGINE AS HIS SERVICE ENGINE LIGHT HAD ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT HAD TAKEN HIS VEHICLE TWICE TO AN INDEPENDENT MECHANIC AND WAS GIVEN VARIOUS REPORTS ON THE VEHICLE. THE CONTACT THEN TOOK THE VEHICLE TO CONWAY HEATON INC. (810 N 3RD ST, BARDSTOWN, KY 40004) WHERE HE WAS UNABLE TO PAY FOR A DIAGNOSIS AND STATED THAT HE HAD LINKED HIS FAILURE TO NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING) WHICH INCLUDED VIN. THE DEALER INFORMED HIM THAT THE RECALL HAD ALREADY BEEN PERFORMED PRIOR TO HIM OWNING THE VEHICLE, THE VEHICLE WAS THEN RETURNED TO THE CONTACT AND THE RECALL WAS NOT PERFORMED. WHILE DRIVING THE VEHICLE AT 60 MPH, HE NOTICED THAT THE TEMPERATURE GAUGE HAD BEEN RISING INDICATING THAT HIS VEHICLE WAS OVERHEATING. AS THE CONTACT ATTEMPTED TO PULL HE VEHICLE OVER, THE ENGINE FAULT SERVICE ENGINE NOW WARNING LIGHT HAD APPEARED ON THE INSTRUMENT PANEL. AS THE CONTACT EXITED HIS VEHICLE, HE OPENED HIS HOOD AND SAW A FLAME ARISE IN HIS ENGINE. THE CONTACT IMMEDIATELY CALLED THE AUTHORITIES AND AFTER 15 MINUTES OF WAITING FOR THE FIRE DEPARTMENT, THE ENTIRE VEHICLE BECAME ENGULFED IN FLAMES. ONCE THE FIRE DEPARTMENT ARRIVED, THE FIRE WAS EXTINGUISHED. THE VEHICLE WAS DESTROYED, NO INJURIES WERE REPORTED. THE VEHICLE WAS TOWED TO A LOCAL POLICE STATION WERE IN REMAINED IN THEIR POSSESSION. THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE AND THEY EXPLAINED TO HIM THAT THEY WOULD NOT BE ABLE TO REBUILD THE VEHICLE, THEY OFFERED NO FURTHER ASSISTANCE. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS APPROXIMATELY 108,000. VIN TOOL CONFIRMED PARTS DISTRIBUTION DISCONNECT.
NHTSA ODI 11352517
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHITE SMOKE WOULD EMIT FROM THE ENGINE UPON STARTING THE VEHICLE. THE CONTACT ALSO STATED THAT HE HAD NOTICED THAT BOTH OIL AND COOLANT HAD LEAKED FROM HIS VEHICLE AS THE LOW COOLANT WARNING MESSAGE HAD ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT HE HAS TO CONSTANTLY ADD COOLANT TO THE VEHICLE. THE CONTACT HAD NOT SPOKEN TO A DEALER IN REGARDS TO HIS FAILURE. UPON INVESTIGATION, THE CONTACT LINKED HIS FAILURE TO NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING); HOWEVER, HIS VEHICLE HAD NOT BEEN INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA, THEY OFFERED NO FURTHER ASSISTANCE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILLAGE WAS APPROXIMATELY 50,000.
NHTSA ODI 11328954
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE ENGINE COOLANT WARNING LIGHT ILLUMINATED, THE ENGINE STARTED TO OVERHEAT CAUSING THE VEHICLE TO STALL. THE CONTACT MENTIONED THAT THERE WAS WHITE SMOKE COMING FROM THE REAR OF THE VEHICLE EXHAUST PIPE. THE VEHICLE WAS TOWED TROTTER FORD LINCOLN (3801 BOBO RD, PINE BLUFF, AR 71603) WHERE IT WAS DIAGNOSED THAT THERE WAS COOLANT IN THE ENGINE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE CONTACT INFORMED THE MECHANIC THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING) 2 YEARS AGO. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS OFFERED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
NHTSA ODI 11322945
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING AT UNKNOWN SPEEDS, THE VEHICLE UNEXPECTEDLY STARTED TO RELEASE ODORS OF OIL AND SMOKE WAS SEEN COMING FROM THE UNDERNEATH THE HOOD. THE VEHICLE'S WARNING MESSAGE INSTRUCTED THE CONTACT TO PULL OVER. THE CONTACT OPENED THE HOOD AND NOTICED SMOKE AND DISCOVERED THE COOLANT RESERVOIR WAS EMPTY. THE CONTACT STATED THAT COOLANT WAS ADDED TO THE VEHICLE. THE VEHICLE WAS TAKEN TO LICCARDI FORD, INC. (1615 US-22 WATCHUNG, NJ 07069) FOR DIAGNOSES AND REPAIRS. THE CONTACT STATED THAT DEALER INFORMED HER THAT THE FAILURE WAS RELATED TO A RECALL. THE CONTACT STATED THE DEALER INFORMED HER THE COOLANT SENSORS WAS REPAIRED HOWEVER, THE CONTACT STATED THAT SHE CHECKED THE COOLANT RESERVOIR AND DISCOVERED THAT THERE WAS NO COOLANT IN THE VEHICLE. THE VEHICLE SENSORS FAILED TO WARN OF LOW OR NO COOLANT LEVEL. THE CONTACT STATED THE FAILURE WAS DUE TO THE RECALL WHICH THE VIN WAS INCLUDED IN AND SERVICED UNDER NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 155,000.
NHTSA ODI 11322514
VEHICLE CAUGHT FIRE SOMEWHERE IN THE ENGINE DUE TO A RECALL ISSUE (OVERHEATING OF THE ENGINE CYLINDER HEAD, ETC.). FORD METRO MOTORS AT #405 ESTATE ANNAS RETREAT, ST. THOMAS, VI 00802 DID NOT AND WON'T FIX THE VEHICLE WITHOUT PAYMENT FROM ME AS THE VEHICLE OWNER. THE VEHICLE HAS BEEN AT THAT ESTABLISHMENT SINCE JUNE 2019. I'VE BEEN SENT MULTIPLE ESTIMATES AND SERVICE REPORTS THAT ARE NOT FACTUAL AND THE ESTABLISHMENT DOES NOT WANT TO TAKE RESPONSIBILITY FOR THIS VEHICLE FIRE.
NHTSA ODI 11311347
DRIVING DOWN ROAD. CAR SAID ENGINE FAILURE PULLED OVER POPED THE HOOD AND ENGINE CAUGHT ON FIRE AND CAR BURNED TOTAL LOSS
NHTSA ODI 11309337
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THE VEHICLE THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH IN 2017, THE VEHICLE LOST LEAKED COOLANT AND LOST POWER. THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS PULLED OVER AND THE CONTACT NOTICED FIRE FROM THE ENGINE. THE CONTACT WENT TO LOOK FOR FIRE EXTINGUISHER AND WHEN HE CAME BACK, THE FIRE EXTINGUISHED BY ITSELF. THE VEHICLE WAS TOWED THE TROPHY FORD DEALER, LOCATED AT 288 HAROLD G CLARKE PKWY, FORSYTH, GA 31029 WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS OUT OF COOLANT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND SENT INVESTIGATORS TO EVALUATE THE VEHICLE. THE ENGINE WAS REPLACED. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING) THE VEHICLE WAS TAKEN TO THE FIVE STAR FORD LINCOLN OF WARNER ROBINS DEALER, LOCATED AT 900 RUSSELL PWKY, WARNER ROBINS, GA 31088 WHERE THE RECALL WAS REPAIRED. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, THE VEHICLE SHOOK AND WAS TAKEN BACK THE DEALER WHO PERFORMED THE RECALL. THE TECHNICIAN DIAGNOSED 'A CATASTROPHIC ENGINE FAILURE' AND TOPPED THE COOLANT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND THE CONTACT WAS NOT CALLED BACK. THE FAILURE MILEAGE WAS APPROXIMATELY 58,000.
NHTSA ODI 11306975
DRIVING DOWN THE STREET WENT TO TURN TO THE LEFT AND THE POWER STEERING WENT OUT JUMPED THE CURB ALMOST HIT A FAMILY WITH A BABY AND APPARENTLY HERE'S THE ARTICAL OF 914,000 RECALLS .HTTPS://WWW.WASHINGTONPOST.COM/CARS/FORD-RECALLS-914000-ESCAPE-EXPLORER-SUVS-FOR-POWER-STEERING-ISSUE/2014/05/30/A6DE21EE-E810-11E3-A70E-EA1863229397_STORY.HTML NOW THE POWER STEERING WILL JUST STOP WORKING AS I TURN . THERE WAS ALSO A RECALL ON FUEL SYSTEM .MY CAR COINCIDENTALLY HAS THE SAME PROBLEM.AS I'M DRIVING IT JUST STALLS AND I HAVE TO RESTART IT AS I'M DRIVING. .AND FORD WILL NOT HELP. IT IS A SAFTY ISSUE .AND ALMOST CAUSED FATALITIES.
NHTSA ODI 11306342
THE VEHICLE WAS BEING DRIVEN AND HAD ONLY BEEN STARTED AND MOVING FOR LESS THAN 5 MINUTES. NOTICED THAT WINDSHIELD WIPERS WOULD NOT SHUT OFF OR CHANGE SPEEDS, THEN NOTICED A SLIGHT ODOR IN CAR THAT INCREASINGLY STRENGTHENED. PHONED MY HUSBAND WHILE AT A STOP LIGHT, ODOR OF SOMETHING BURNING BECAME MUCH STRONGER, THEN NOTICED SMOKE COMING BETWEEN THE THE DRIVERS SIDE HOOD SEAM AND BETWEEN THE HOOD AND THE WINDSHIELD, THIS WAS IMMEDIATELY FOLLOWED BY NOTICABLE FLAME. I PUT THE VEHICLE IN PARK, TURNED ON HAZARD LIGHTS AND EXITED THE VEHICLE. LOCAL POLICE AND FIRE DEPARTMENT RESPONDED, BEGAN WITH SMALL FIRE EXTINGUISHERS, WITHOUT SUCCESS AND FIRE DEPARTMENT OPENED HOOD AND APPLIED WATER TO EXTINGUISH. THIS WAS ON A CITY STREET IN O'FALLON, MO. UNCERTAIN OF CAUSE, BUT AM NOW AWARE THAT FORD ISSUED A RECALL ON THIS MODEL (RECALL 17S09) AND BELIEVE THIS COULD BE A POSSIBILITY.
NHTSA ODI 11300132
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT INTERMITTENTLY SMELLED A BURNING ODOR COMING FROM THE VENTS INSIDE THE VEHICLE. WHILE THE VEHICLE WAS UNDERGOING AN INSPECTION, THE CONTACT WAS INFORMED THAT THE CHECK ENGINE WARNING INDICATOR WAS ILLUMINATED AND THE TURBO ENGINE WAS NOT READING THE CORRECT CODE, WHICH CAUSED THE VEHICLE TO FAIL INSPECTION. THE CONTACT CALLED HERB CHAMBERS FORD OF BRAINTREE (LOCATED AT 75 GRANITE STREET RTE 37, BRAINTREE, MA 021847, 781-848-1350) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL AND THEY WERE NOT SURE IF IT WAS INCLUDED IN A WARRANTY. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED BY THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
NHTSA ODI 11290258
CURRENT ISSUE IS HEAD GASKET OVERHEATED AND BLEW. COOLANT IS INTERNALLY LEAKING INTO THE ENGINE. CAR BLOWS OUT A TON OF EXHAUST WHILE DRIVING AND HAS THE SMELL OF COOLANT IN IT. I CAN'T EVEN DRIVE ON THE HIGHWAY ANYMORE BECAUSE THE CAR OVERHEATS AND LIMITS MY SPEED TO 45 MPH. SOMETIMES I HAVE TO PULL OVER JUST TO LET IT COOL DOWN. EVERY TIME THE CAR STARTS UP IT VIBRATES SO MUCH THAT ITS QUITE ANNOYING. SOMETIMES THE CAR SHUTS OFF RIGHT AFTER I START IT IN THE MORNING, RIGHT AFTER A CRAZY BURST OF VIBRATION. A LITTLE OVER A MONTH AGO I STARTED MY CAR AND IT VIBRATED SO MUCH AND THEN SO MUCH OIL LEAKED FROM MY CAR, EXHAUST BLEW OUT DARK BLACK SMOG AND SMOKE WAS COMING FROM MY HOOD. CAR IS REALLY LOUD ON IDLE, NEVER BEEN IN A CAR SO LOUD WITH SO MUCH VIBRATION ALL THROUGHOUT THE CAR. CAR CONSTANTLY OVERHEATS AND HAS NO POWER WHEN DRIVING. CAR VIBRATES INSANELY WHEN I'M IDLE AT A RED LIGHT. CHECK ENGINE LIGHT GOES ON AND OFF EVERY OTHER DAY. MY MECHANIC HAS DONE RESEARCH ON THE CAR AND SAYS TO GET RID OF IT, IT'S NOT EVEN WORTH FIXING; HE SAYS YOU'LL END UP SPENDING JUST AS MUCH MONEY FIXING THIS IN THE LONG RUN THAN JUST BUYING A NEW CAR. MY MECHANIC SAID FIXING THE HEAD GASKET WONT SOLVE YOUR PROBLEM, YOU NEED AN ENTIRE NEW ENGINE AND CYLINDER BLOCK. WE'VE BEEN DOING A LOT OF RESEARCH ON THIS CAR/MODEL AND EVERYONE'S HAVING THE SAME ISSUES AND CAN'T REALLY GET DOWN TO THE BOTTOM LINE ON WHAT'S WRONG WITH THE VEHICLE. I'M CURIOUS IF EVERYONE HAS THE SAME PROBLEM WITH THIS CAR/MODEL THAT THERE'S NO MAJOR RECALL ON IT. INSTEAD PEOPLE ARE DRIVING AROUND WITH A LOUD CAR THAT CONSTANTLY VIBRATES, LEAKS COOLANT INTO THE ENGINE AND HAVING TO CONSTANTLY TAKE IT TO THE SHOP.
NHTSA ODI 11289896
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE THE CONTACT'S HUSBAND WAS DRIVING 40 MPH, THE "ENGINE FAILURE" WARNING MESSAGE ILLUMINATED ON THE INSTRUMENT PANEL. THE DRIVER SMELLED AND OBSERVED SMOKE EMITTING FROM THE HOOD. A FIRE OCCURRED UNDER THE HOOD AND THE DRIVER WAS ABLE TO LOCATE A FIRE EXTINGUISHER AND PUT OUT THE FLAMES HIMSELF. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT ABLE TO BE DRIVEN. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS TOWED TO SONJU ALL AMERICAN SUPERSTORE (LOCATED AT 893 SCENIC DR, TWO HARBORS, MN 55616, (218) 834-2101) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 73,589.
NHTSA ODI 11288652
CAR WAS RUNNING FINE WHEN IT JUST CAUGHT FIRE. NO WARNING SIGNS. DRIVER LUCKY TO BE ALIVE
NHTSA ODI 11271020
LEFT DRIVEWAY AND A MINUTE DOWN THE ROAD (ON A CITY STREET) AS THE VEHICLE BEGAN TO ACCELERATE THE GEARS JOLTED AND STEERING SEIZED UP MAKING ME UNABLE TO AVOID A CAR PARKED AROUND A BEND THAT WAS A FOOT IN THE ROAD. NO LIGHTS CAME ON AND NO WARNING APPEARED. I HAD AN APPOINTMENT TO TAKE IT TO THE SHOP IN A FEW DAYS BECAUSE WHEN SWITCHING GEARS OR ACCELERATING AFTER VEHICLE IS STOPPED IT JOLTS/FEELS LIKE IT'S TRYING HARDER THAN IT SHOULD HAVE TO FOR BEING SUCH A NEW VEHICLE, AND HAVEN'T EVEN OWNED THE VEHICLE FOR A MONTH. IT'S VERY UPSETTING TO JUST GET A NEW TO ME CAR AND HAVE AN UNAVOIDABLE ACCIDENT. IT'S CURRENTLY AT THE SERVICE SHOP. LUCKILY NO ONE WAS INJURED BUT BOTH VEHICLES ARE BADLY DAMAGED. THIS ISN'T THE FIRST COMPLAINT ABOUT THIS ISSUE WITH THIS VEHICLE AND THERE'S MULTIPLE COMPLAINTS JUST THIS YEAR. I HAVE A FEELING AS TIME GOES ON AND VEHICLES HIT BETWEEN 50-80 THOUSAND MILES THE ISSUE WILL BECOME MORE APPARENT. FORD SHOULD DEFINITELY HAVE A RECALL AND FIX THIS PROBLEM SO NO ONE BECOMES SERIOUSLY INJURED.
NHTSA ODI 11253779
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING 50 MPH, WHEN HE NOTICED THE TEMPERATURE GAUGE INCREASE. THE CONTACT STATED NO WARNING LIGHTS WERE ILLUMINATED. THE CONTACT STATED HE HEARD AN ABNORMAL NOISE FROM THE ENGINE AND SAW SMOKE EXITING FROM THE HOOD. THE CONTACT PULLED THE VEHICLE ON THE SIDE OF THE ROAD AND LET THE ENGINE COOL FOR 15 MINUTES BEFORE CONTINUING DRIVING, BUT AFTER 20 MINUTES THE FAILURE OCCURRED AGAIN. THE VEHICLE WAS TAKEN TO LOCAL DEALER BOZEMAN FORD LINCOLN LOCATED AT 2900 N 19TH AVE, BOZEMAN, MT 59718, (406) 587-1221, WHERE HE WAS MADE AWARE OF THE FAILURE. THE CONTACT STATED THE DEALER SET UP AN APPOINTMENT FOR NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING) REPAIRS WITH IN A WEEK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AS OF YET. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 112,000.
NHTSA ODI 11243367
"TAKATA RECALL" I HAD A WRECK. I WAS IN MOTION, MAKING A U TURN THROUGH A MEDIAN WITH TREES BLOCKING MY FULL VIEW OF ONCOMING TRAFFIC. I WAS HIT PRETTY HARD ON THE PASSENGER'S FRONT BUMPER & NEITHER AIR BAG DEPLOYED AT ALL
NHTSA ODI 11209270
TL* THE CONTACT OWNED A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, SMOKE WAS SEEN IN THE REAR VIEW MIRROR AND THE DASHBOARD LIGHTS HAD SHUT OFF. AFTER STOPPING THE VEHICLE, IT WAS DISCOVERED THAT FLAMES WERE PRESENT UNDER THE HOOD. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND EXTINGUISHED THE FLAMES. DURING THE INCIDENT THE VEHICLE WAS DESTROYED AND TOWED AWAY. A FIRE REPORT WAS TAKEN AT THE SCENE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED FOR NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE) THREE WEEKS PRIOR TO THE FAILURE AT PRATER FORD (704 S WALL ST, CALHOUN, GA 30701). THE FAILURE MILEAGE WAS 140,000.
NHTSA ODI 11209295
I GOT INTO THE TRUCK AND CRANK IT UP AS I WAS LEAVING WORK ONE AFTERNOON AND WHEN I TURNED THE RADIO ON THE DISPLAY SCREEN FOR THE REAR BACK UP CAMERA AND RADIO WENT OUT.. ITS WAS FLASHING WHITE AND BLACK AND THEN BLACK WITH A WHITE LINE THRU IT AFTER IT KELLY FLASHING TURNING RED GREEN ORANGE WITH LIME JUST RUNNING THRU THE SCREEN.THEN ABOUT 10 MINUTES TOPS IT WAS GONE OUT.. IT ONLY TAKES ME 12 MINUTES TO GET HOME FROM WORK AND IT DIDN'T LAST THAT LONG SO TOOK IT BACK TO MY DEALERSHIP AND THEY DON'T KNOW WHAT WRONG WITH IT. BUT I HAVE NO RADIO AND NO CAMERA. I CONTINUED TO DRIVE AROUND NOT KNOWING WHAT WAS WRONG WITH THE TRUCK AND ONE NIGHT IT MAKE A SPARK AS I WAS SITTING WITH IT RUNNING AT A FAST FOOD DRIVE THRU. THE SMOKE WAS COMING FROM THE FRONT VENTS SO IT PARKED IT AND CALLED THE TOW TRUCK. QUICK TOWED IT BACK TO THE DEALER WHO STILL COULDN'T FIGURE OUT A PROBLEM THEY JUST DISCONNECTED THE WIRING COMPLETELY SO I'M WORSE OFF AS FAR AS IT GOES TO FIGURE OUT THE PROBLEM . I DON'T SEE ANY FIXES FOR THESE ISSUES BUT I'VE SEEN LOTS OF THE SAME COMPLAINTS PLEASE HELP
NHTSA ODI 11195315
TL* THE CONTACT OWNED A 2014 FORD ESCAPE. WHILE DRIVING 20-25 MPH, A VEHICLE CUT IN FRONT OF THE CONTACT'S VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO THE FRONT QUARTER PANEL OF THE OTHER VEHICLE. THE SEAT BELT FAILED TO RETRACT AND THE DRIVER'S SIDE DOOR AIR BAG FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE SHOULDER AND HAND, WHICH REQUIRED MEDICAL ATTENTION. THE PASSENGER WAS NOT INJURED. THE VEHICLE WAS TOWED TO AN INDEPENDENT LOT AND DEEMED DESTROYED BY THE INSURANCE COMPANY. A POLICE REPORT WAS FILED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 99,000. *BF CONSUMER ALSO STATED DRIVER SIDE AIRBAG AND SEAT BELT FAILED. CONSUMER 'S RIGHT SIDE HIT AGAINST SEAT BELT BUCKLE, CAUSING HER TO SEVERLY BRUISE WITH INJURY. 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
NHTSA ODI 11193143
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. ON THREE OCCASIONS, WHILE LOADING CARGO INTO THE VEHICLE, THE LIFTGATE FELL AND STRUCK THE CONTACT ON THE BACK AND SHOULDERS. MEDICAL ATTENTION WAS NOT RECEIVED. THE CONTACT STATED THAT THE LIFTGATE INDEPENDENTLY OPENED. THE VEHICLE WAS TAKEN TO MOCK FORD SALES (LOCATED AT 913 SE 6TH ST, GRANTS PASS, OR 97526, (541) 476-6656) WHERE IT WAS DIAGNOSED THAT THE RKE TRANSMITTER MODULES SHOWED NO CODES. THE CONTACT WAS INFORMED THAT THE HANDS-FREE POWER LIFTGATE OPTION SHOWED NO FAULT CODES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 29,180.
NHTSA ODI 11193153
THE VEHICLE WAS PARKED STATIONARY WHILE I WENT INSIDE THE OFFICE BUILDING TO RUN AN ERRAND. WHEN I CAME OUT, MY DAUGHTER OPENED THE PASSENGER SIDE DOOR FIRST AS I WAS OPENING MINE AND SHE SCREAMED AND SMOKE AND FIRE CAME BURSTING OUT OF THE CAR AND ALL THE WINDOWS BLEW OUT AND KNOCKED US BOTH OFF OUR FEET. THE FIRE DEPARTMENT SAID IT WAS ELECTRICAL AS THE ENGINE WAS STILL INTACT.
NHTSA ODI 11193177
I WAS DRIVING DOWN THE HIGHWAY AT A NORMAL RATE OF SPEED (65), AS BY VEHICLE BEGAN TO STALL OUT. THE CAR STOPPED DRIVING RIGHT ON THE HIGHWAY, AND I WAS BARELY ABLE TO PULL IT TO THE SHOULDER WITHOUT GETTING HIT BY OTHER CARS. ONCE I PULLED TO THE SHOULDER, THE CAR BEGAN SMOKING. SMOKE QUICKLY FILLED THE INSIDE OF THE VEHICLE. BEFORE I COULD ROLL ALL THE WINDOWS DOWN, THE ENGINE HAD BURST INTO FLAMES.
NHTSA ODI 11184504
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