What 408 owners told NHTSA about the 2014 Dodge Journey

WE WERE HIT ON OUR ENTIRE PASSENGER SIDE BY AN OUT OF CONTROL DRIVER, THE SIDE OR FRONT AIRBAG DID NOT DEPLOY, MY WIFES HAND WAS BROKE AND MY SONS HEAD BOUNCED OFF THE BACK PASSENGER WINDOW.

NHTSA ODI 11415466

THE VEHICLE WAS IN A CAR ACCIDENT. MY DAUGHTER WAS SITTING BEHIND ME. WHICH I WAS THE DRIVER AND SHE WAS BEHIND ME ON THE LEFT REAR. MY DAUGHTER HAD THE SEAT BELT ON AND SO DID I. MY CONCERN IS WHY DID MY DAUGHTER ENDED UP GOING ALL THE WAY FORWARD HITTING ME FROM BEHIND WITH HER KNEES THAT THE NEXT DAY MY BEHIND WAS HURTING G. WILL MY DAUGHTER ON THE MEAN TIME DURING THE ACCIDENT HER HEAD HURTLED, NOSE, AND UPPER AND LOWER BACK. IT SEEMS THE SEAT BELT DID NOT LOCK AS SOON AS THE IMPACT BECAUSE IF IT HAD. MY DAUGHTER WOULD NOT HAD GOTTEN A BUMP ON HER NOSE THAT HURTLED WHICH IT MEANS SHE ENDED HITTING MY SEAT WHERE YOU REST YOUR HEAD. TWO HER KNEES HURTED WHEN SHE WENT FORWARD TO MY SEAT AND HIT ME. THREE, IT MADE HER HEAD TOO MUCH FORWARD AND BACKWARD THAT SHE GOT A HUGE BUMP ON THE HEAD AND THE ENTIRE BACK HURTED. FOR ME MY HEAD HURTED, SHOULDERS AND BUT. BUT FOR ME THE SEAT BELT I FELT IT LOCK INSTANTLY. THIS IMPACT WAS FROM BEHIND WHILE I WAS WAITING FOR THE LIGHT TO TURN GREEN. THE ACCIDENT WAS HURTFUL BUT NOT TO SERVER OF A TOTAL LOST ON MY END. MY DAUGHTER DID GO TO THE HOSPITAL. THIS IS WHY IT CONCERNS ME.

NHTSA ODI 11163737

ON MAY 15, 2018, APPROXIMATELY 10 MINUTES AFTER I CRANKED MY VEHICLE AND LEFT FOR WORK MY VEHICLE CAUGHT ON FIRE. I WAS APPROACHING A 4WAY STOP IN GAYLESVILLE AL 35973 AT INTERSECTION OF HIGHWAY 35 AND HIGHWAY 68. LUCKILY THERE WAS A TRUCK STOPPED IN FRONT OF ME AND THE DRIVER JUMPED OUT TELLING ME VEHICLE WAS ON FIRE. BEFORE I EVER GOT OUT OF VEHICLE FLAMES WERE SHOOTING OUT FROM UNDER THE HOOD. THE ENGINE COVER CAUGHT ON FIRE AND TOTALED OUT THE VEHICLE IT BURNT THE ENGINE ALL THE WIRING THE HOOD AND FRONT AXLES

NHTSA ODI 11098380

MY AIRBAGS DID NOT DEPLOY IN A HEAD ON COLLISION. MY VEHICLE WAS TRAVELING AT 45 WITH RIGHT AWAY AND HIS AT 10. I WAS ON STRAIGHT AWAY AND HE WAS AT A STOP SIGN TURNING IN THE DIRECTION I WAS COMING....UPDATED 02/22/17 *BF *TR

NHTSA ODI 10910080

I OWN A 2014 DODGE JOURNEY... ONLY HAD IT 6 MONTHS! I HIT A DEER (ABOUT 200 LBS/ HUSBAND SAID IT WOULD BE A 10-12 POINT IF IT HAD ANTLERS THIS TIME OF YEAR). I WAS RUNNING ABOUT 53-57 MPH, OUT THE CORNER OF MY EYE I SAW THE DEER ABOUT TO RUN OUT, GRABBED THE WHEEL WITH BOTH HANDS AND JUST HELD ON. THERE WAS NO TIME TO DO ANYTHING ELSE, THE ROADS WERE WET SO I DIDN'T HIT THE BRAKES HARD (DIDN'T WANT THEM TO LOCK-UP) BUT I DID STAY ON THEM. THANKFULLY THE DEER WAS COMING TO THE GROUND (ALREADY JUMPED) WHEN I HIT HIM, BECAUSE IF NOT HE PROBABLY WOULD HAVE ENDED UP IN OUR WINDSHIELD. I HIT THE DEER SQUARE... HIS BODY CAVED THE RADIATOR IN AMONG OTHER THINGS! THE AIRBAGS NEVER CAME OUT! I UNDERSTAND SENSORS IN CARS AND ALL THAT BUT REGARDLESS IF YOU HIT "SOMEONE OR SOMETHING" AS HARD AS I HIT THAT DEER... THE AIRBAGS SHOULD HAVE CERTAINLY DEPLOYED. I AM THANKFUL AND GRATEFUL THAT IT WAS A DEER AND NOT A TREE! WISH I KNEW HOW TO GET THESE COMPLAINTS STRAIGHT TO THE DODGE DEALERSHIP! MAKES ME VERY UNEASY ABOUT MY CAR NOW. OBVIOUSLY, THE CAR IS NOT FIXED YET, STILL SITTING IN MY YARD WAITING FOR THE ADJUSTER TO COME OUT. NOT TOO SURE WE ARE GOING TO KEEP IT ONCE IT GETS FIXED. I HAVE CHILDREN (TWIN 5 YEARS OLD DAUGHTERS) DO NOT WANT THEM IN AN UNSAFE CAR! *TR

NHTSA ODI 10713129